Mercure Istanbul Bakirkoy

Customer review rating (ALL Rating) 4.2/5 178 reviews

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Description

Hotel extras

  • Online check-in

  • Parking

  • WIFI/Internet Access

  • Laundry

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

Mercure Istanbul Bakirkoy

Istanbul Caddesi No71, Bakirkoy
34142 ISTANBUL
Turkey

GPS:40.978921, 28.878395

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

EKRU RESTAURANT

Breakfast is served in hotel restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  178 reviews

TripAdvisor Rating  4.5/5  53 reviews

Very good stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed just one brief night Excellent service

Dear Our Guest ; First of all thank you very much for choosing us.Your valuable comments very important for us.our constructive feedback has been noted and shared with the team and will be used for improvement of our services. We are looking forward to welcome you back here in Mercure İstanbul Bakırköy soon. Thank you. Best regards, Front Office Manager Ali GÜREŞ

Disappointing End to my stay

Customer review rating 1.5/5

Pieter W. B. Business - Confirmed reviews ALL

I had to cut short my stay and return to Dubai. I requested a contact number to arrange a refund. Th receptionist gave me an incorrect e-mail address, and I have been unable to get e response from anyone. This is rather frustrating.

Dear Mr.B. ; First of all, thank you for choosing our hotel. Guest satisfaction is very important to us. I would like you to know that I read your comment with regret. When we check your reservation we noticed a non refanduable reservation and thats why we couldnt refanduable it to you.I hope we will have the opportunity to make up for your negative thoughts about our hotel and turn it into positive ones.We are looking forward to welcome you back here in Mercure İstanbul Bakırköy soon. Best regards, Front Office Manager Ali Güreş

Good stay

Customer review rating 5.0/5

Elena Solo - Confirmed reviews ALL

I am happy to say that was my second stay in the hotel for a longer time than the first visit The feeling is that you are home as everyone is very friendly, smiling and ready to help Rooms are comfortable , with bedding changed very often and cleaned everyday Location is very good, with many shops around and places to eat If I have to come again will book the same hotel

Dear Mrs.Elena ; Many thanks for taking the time to comment on our property. I was very pleased to read you were satisfied with the level of our service. This is great to hear and I will pass on the compliments to my team. Look forward to welcoming you back to the Mercure İstanbul Bakırköy Best regards, Front Office Manager Ali Güreş

Warm welcome

Customer review rating 5.0/5

Ania Business - Confirmed reviews ALL

I had a great time at this hotel. The staff were very helpful, accommodating, and welcoming!

Dear Ania, We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Er…

Good Location

Customer review rating 3.5/5

Ray E. Business - Confirmed reviews ALL

Good reception, good breakfast, good location, and good amenities. Room was very small, other rooms were smoking in, and general hotel finishing is due for facelift.

Dear Raied Rafeeq Daoud E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ko…

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Other web-users rate our hotel

  • 352 reviews 8.9/10 Location
  • 405 reviews 7/10 Room
  • 948 reviews 9.2/10 Service
  • 13 reviews 5.1/10 WiFi
  • 300 reviews 7.6/10 Cleanliness
  • 192 reviews 7/10 Comfort
  • 150 reviews 8.3/10 Breakfast
  • 104 reviews 8.7/10 Wellness Area

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