Mercure Istanbul Bakirkoy

Mercure Istanbul Bakirkoy

Customer review rating (ALL Rating) 4.5/5 392 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Online check-in

  • Parking

  • WIFI/Internet Access

  • Laundry

  • Reception open 24 hours a day

Hotel location

Mercure Istanbul Bakirkoy

Istanbul Caddesi No71, Bakirkoy
34142 ISTANBUL
Turkey

  • By plane

    ISTANBUL AIRPORT At 49km / 30.45 miles

  • By boat

    EMINONU FERRIES At 12km / 7.46 miles

  • By boat

    YENIKAPI FERRIES At 9km / 5.59 miles

GPS:40.978921, 28.878395

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EKRU RESTAURANT

Breakfast is served in hotel restaurant.

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mercure Istanbul Bakirkoy

100% genuine reviews from our guests

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ALL Rating  4.5/5  392 reviews

TripAdvisor Rating  4.5/5  26 reviews

Great customer service, impeccable attention to a guest needs!

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel location is great - shopping in a close proximity, clean and friendly neighborhood. Despite being a bit far away from the most popular Fatih region, this hotel has a lot more to offer to a guest, at the fraction of the price, to a guest. Don't miss out on its fitness and spa center while you are there - it is one experience you can never forget, while visiting Istanbul!

Dear Nurzhamal S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Well located, close to the sea, shops and bars.

Customer review rating 5.0/5

Romas Friends - Confirmed reviews ALL

Very nice, helpful and smiling staff. Comfortable, tidy rooms. The premises are disinfected, there are disinfectant fluids for hand disinfection everywhere. Delicious and rich breakfast.

Dear Romas T., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Well located, clean and comfortable

Customer review rating 4.0/5

Shams A. H. Families - Confirmed reviews ALL

In general it was good, the hotel is in a good place, quiet and clean rooms

Dear Shams Muniem Abdulkadhim Al H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Great staff!!

Customer review rating 5.0/5

Pete Solo - Confirmed reviews ALL

Relaxed!! Loved the staff, location, Food, pool, room.

Dear Peter S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

beautiful hotel, top location, clean rooms, friendly staff-smiling, helpful

Customer review rating 5.0/5

Nikolche Families - Confirmed reviews ALL

beautiful, a recommendation for anyone who wants to see the beauties of Istanbul

Dear Nikolche D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Good stay

Customer review rating 4.5/5

Janan A. Families - Confirmed reviews ALL

Polite, helpful and friendly staff. Our time there with my son was wonderful. I most definetely be back.

Dear Janan A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Great stay

Customer review rating 5.0/5

Nasser B. Friends - Confirmed reviews ALL

The hotel was well located for shops, restaurants and the sea front. The service was exemplary and the staff couldn't do enough for you. Would highly recommend and I will definitely stay again

Dear Nasser B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Feels like home

Customer review rating 5.0/5

En Business - Confirmed reviews ALL

It was a great experience. All was perfect, location is hidden germ of Istanbul. Great area for walk and eat, and to enjoy the free time and SPA.

Dear Enita N., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Well located

Customer review rating 2.5/5

Morro D. Business - Confirmed reviews ALL

I am very much happy with the services rendered by the staffs of Mercure hotel I will always prep-far to stay at the hotel anytime I visit istanbul

Dear Morro D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Well located

Customer review rating 4.5/5

Happy W. S. A. L. ,. I. R. F. S. Families - Confirmed reviews ALL

Very good

Dear Mustafa J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am s. that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Good stay

Customer review rating 4.5/5

Mahya Families - Confirmed reviews ALL

I think the hotel is very friendly. Staffs are nice. We have seen Ibrahim at the first day and he was so kind. Also Guler I think, house keeping, was very friendly. The room was big and very clean. Breakfast is delicious. Our flight was late but they kindly let us stay more. I like to stay there again.

Dear Seyedhossein G., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Perfect location

Customer review rating 4.0/5

Bisher A. K. Families - Confirmed reviews ALL

Hotel is super clean , location is more than perfect , staff is very helpful and welcoming. The only downside in my stay was the family room (two connecting rooms) as the second room has no window and the two bedrooms has only one toilet.

Dear Bisher Omayya Hasan A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Good swimming pool and spa

Customer review rating 3.0/5

Dmitrii R. Business - Confirmed reviews ALL

Room is too small and window is not very useful. Annoying noise from the bathroom ventilation that you cannot turn off and cannot close the door either. I could not understand how safe works and did not use. When I asked for the assistance with safe or ventilation noise, personal said: "Technician will come to you", but nobody came. I am not sure that it's normal for 4 star hotel. Anyway thanks for perfect swimming pool and spa and also for PCR testing service.

Dear Dmitrii R., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Bakirkoy Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Customer review rating 5.0/5

Marcelo D. S. Solo - Confirmed reviews ALL

Very good

Dear Marcelo s., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

well located

Customer review rating 3.5/5

Najib M. Z. Solo - Confirmed reviews ALL

Pleasant experience as the staff were Corteouse and polite

Dear Najib Mohamed Z., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Good location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The Hotel atmosphere at the street and the entrance while check-in made me feel that we will have a low quality stay, but overall experience was satisfactory . Large rooms with high quality beds with some minor damages in the sanitary. Very good location, walking distance to shopping malls and foods. Large pool and gym that i was not lucky to use . Medium quality of service at the breakfast and terrible WiFi!

Dear Babak S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Amazing

Customer review rating 5.0/5

Mohamed E. Couples - Confirmed reviews ALL

One of the best experiences I’ve had , friendly staff and al way ready to greet you with a smile.

Dear Mohamed e., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Good stay

Customer review rating 4.5/5

Emin H. Solo - Confirmed reviews ALL

Really I have spent very nice times in your hotel , very nice staff , very clean hotel .

Sayın Emin Bey, Mercure İstanbul Bakırköy Otel‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Fatih Furkan Demir Ön Büro Müdür Yardımcısı

well located , comfortable stay

Customer review rating 4.0/5

Simon Business - Confirmed reviews ALL

small hotel, has everything for a short stay

Dear Simon M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

Great location, close to everything you may need!

Customer review rating 3.0/5

Paul S. Business - Confirmed reviews ALL

Rarely had wakeup calls when requested. The day of my flight, no wakeup call at all. My new shirt was sent out for cleaning and returned yellowish instead of white. That is a problem. A little issue of the people at check-in understanding English. The hotel is pretty new so everything was quite clean. Very affordable and I will definite stay there again, but no shirts will be sent to be cleaned. Wills not rely on the hotel for a wakeup.

Dear Paul John S., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Bakirkoy Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatih Furkan Demir Assistant Front Office Manager

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