Mercure Istanbul Bakirkoy

Customer review rating (ALL Rating) 4.3/5 415 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Online check-in

  • Parking

  • WIFI/Internet Access

  • Laundry

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

Mercure Istanbul Bakirkoy

Istanbul Caddesi No71, Bakirkoy
34142 ISTANBUL
Turkey

GPS:40.978921, 28.878395

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EKRU RESTAURANT

Breakfast is served in hotel restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  415 reviews

TripAdvisor Rating  4.5/5  46 reviews

Good hotel

TripAdvisor rating 5.0/5

Bakalım Neler O TripAdvisor review

It was brilliant. All staff were good. Particularly Mr. Korhan who is front office manager was so helpful and care of us. Cleaning was good. At breakfast we had nice conversation with Mr. Bülent. Location of hotel is fine.

Dear Bakal , Thank you for taking the time to tell us about your experience at the Mercure Istanbul Bakirkoy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Unforgettable experience

TripAdvisor rating 5.0/5

Elişi P TripAdvisor review

It was excellent experience in the hotel. Thank to Korhan for his all kindness. He laboured for us to have a good time. He sent us to Bolu. It was beautiful experience. Hotel restaurant is elegant.

Dear Eli , Thank you for taking the time to tell us about your experience at the Mercure Istanbul Bakirkoy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Best hotel in the area

TripAdvisor rating 4.0/5

khaledi2013 Families - TripAdvisor review

Best location, best helpful stuff and very friendly , and very fast interaction with calls and customer service, the receptionist are professional and fast check in and out, the thing causes low one star is my bathroom locker was damaged, so that was frustrated, because I was thinking to give the hotel 5 stars review, the room bed and AC was excellent , very wide and comfortable , thank you mercure bakirkoy management for everything.

We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Best 4 star hotel

TripAdvisor rating 5.0/5

654nazaninr TripAdvisor review

I was stay in this hotel for 4 days last week, it was one of the best 4 star hotels i’ve ever been in istanbul, very profesional and helpful staff, clean rooms and good breakfast. Staying in this hotel highly recommended

Dear Mrs.Nazan Thank you for choosing to stay in our hotel. We are happy with the positive experience of your stay. We hope that we will be happy to welcome you again. Best regards

Good stay in a good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Our stay in Mercure Bakirkoy was very good; the staff was very welcoming and the location was very good The rooms was spacious (we wish the 2nd bedroom in the family has windows) The breakfast was quite good (although it closed at 10:00 instead of 10:30 as we were originally told)

Dear Hocine A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Begum Yılmaz Front Office Manager

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Other web-users rate our hotel

  • 320 reviews 8.7/10 Location
  • 351 reviews 6.7/10 Room
  • 785 reviews 9.2/10 Service
  • 16 reviews 6/10 WiFi
  • 234 reviews 8.1/10 Cleanliness
  • 177 reviews 6.1/10 Comfort
  • 131 reviews 7.5/10 Breakfast
  • 88 reviews 7.4/10 Vibe

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