Mercure Istanbul Bakirkoy 4 stars

Customer review rating (ALL Rating) 4.4/5 521 reviews

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Mercure Istanbul Bakirkoy - Image 1
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Istanbul Caddesi No71, Bakirkoy, 34142 ISTANBUL, Turkey

Description

Hotel extras

  • Online check-in

  • Parking

  • WIFI/Internet Access

  • Laundry

  • Reception open 24 hours a day

Our accommodation(s)

Hotel location

Mercure Istanbul Bakirkoy

Istanbul Caddesi No71, Bakirkoy
34142 ISTANBUL
Turkey

GPS:40.978921, 28.878395

Telephone
Fax +90 212 570 26 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

EKRU RESTAURANT

Breakfast is served in hotel restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  521 reviews

TripAdvisor Rating  4.4/5  60 reviews

Customer review rating 5.0/5

Tamim H. Business - Confirmed reviews ALL

Super kind crew, perfect team.

Dear Tamim H., Thank you for your wonderful feedback. We are thrilled to hear that you found our team to be kind and accommodating. Your compliments inspire us to continue providing exceptional service. Best Regards, Eren AVLAR Revenue and Front Office Manager Mercure Istanbul Bakirkoy

Customer review rating 5.0/5

David R. B. Families - Confirmed reviews ALL

Thank you very much to Mr. Samet for everything. It was a very pleasant stay for me and my family.

Dear David R. B., Thank you for your kind words regarding your stay with us. We are delighted to hear that you and your family had a pleasant experience and appreciate your recognition of Mr. Samet's efforts. We hope to welcome you back soon. Best Regards, Eren AVLAR Revenue and Front Office Manager Mercure Istanbul Bakirkoy

Customer review rating 5.0/5

Jolanta T. S. Business - Confirmed reviews ALL

Thanks to Ezgi

Sayın Jolanta T. S., Nazik değerlendirmeniz ve otelimizin konumunu beğenmeniz bizi mutlu etti. Ayrıca Ezgi'ye özel teşekkürlerinizi ileteceğim. Sizi tekrar ağırlamaktan memnuniyet duyarız. Saygılarımla, Eren AVLAR Gelir ve Ön Büro Müdürü Mercure Istanbul Bakirkoy

Customer review rating 0.5/5

Naima E. K. Business - Confirmed reviews ALL

My room was a shoe box. No real window. Room very noisy...water bubbling loudly inside the pipes. Strangers knocking intensely at the door despite the "DO NOT DISTURB " sign. Which shows anyone can enter the hotel without control. Swimming pool & gym where close for maintenance for 2 days at least. The worst is the smoke. All bedrooms are non smokers rooms and yet you can smell smoked cigarette every where in the hotel. It did annoyed me a lot during the night time. Mercure has disappointed me, what a pity. If I knew this in advance I would have booked at Hilton.

Dear Naima E. K., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Istanbul Bakirkoy. I am truly sorry to learn about your experience and the discomfort you encountered during your visit. I understand the importance of a peaceful and comfortable environment, and I apologize for the noise disturbances and the issues with room size that you mentioned. Our team strives to ensure that all guests feel secure and respected, which is why we take concerns about door access very seriously. Additionally, I regret that our recreational facilities were unavailable during your stay. We do our utmost to keep our amenities well-maintained to enhance your experience. Regarding the smoke odor, please be assured that we are committed to providing a smoke-free environment and will address this matter with our team. Thank you once again for your comments. We value your feedback and hope for the opportunity to serve you better in the future. Best Regards, Eren AVLAR Revenue and Front Office Manager Mercure Istanbul Bakirkoy

Customer review rating 5.0/5

Berna B. Friends - Confirmed reviews ALL

Very good and cleaning hotel, the staff is very helpful and its a 5 minute walk from the city hall where all transportation is :)

Dear Berna B., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and our staff helpful. Your positive feedback inspires us to maintain our high standards of cleanliness and service. Best Regards, Eren AVLAR Revenue and Front Office Manager Mercure Istanbul Bakirkoy

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Other web-users rate our hotel

  • 454 reviews 9.3/10 Location
  • 551 reviews 7.3/10 Room
  • 1,154 reviews 9.2/10 Service
  • 15 reviews 3.5/10 WiFi
  • 414 reviews 8.2/10 Cleanliness
  • 249 reviews 6.8/10 Comfort
  • 199 reviews 8.3/10 Breakfast
  • 125 reviews 7.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.