Pullman Istanbul Hotel & Convention Center Hotel 5 stars

I am very happy of my staying at Pullman Istanbul Hotel. Also, it was great that ALL Platinum clients are upgraded. Rooms are great and clean. Restaurant service is very good and prices are not so expensive. Special thanks to IPEK Hanim who was very helpfull during our staying, it was a pleasure to meet her and to be welcomed, helped by her.

It was very nice and comfortable, the only problem was covid-19 related issues and location. To be able to go to Starcity Outlet Mall , guests need a bridge passing below or above Basın Express Road.

Hardworking and kind staff.

Remember this name as this is best hotel in Istanbul ! I have stayed several times for several days and honestly I'm so happy I found this place. I will start from check in in the lobby all with help of very nice, very friendly and professional. The rooms were always lovely, super clean with most comfortable bed i have ever slept on! I tried food room service several times as well and in 2o min was delivered to my room ! Overall I had best stay ever in Istanbul and definitely will back there and recommend this peace of heaven in central Istanbul to everyone.

My stay was an enjoyable and memorable one largely due to the exceptional care and customer service.

I had a very,very nice time. Staff is so polite, helpful and have style. For sure I'll return.

Room/front desk were excellent! Hot Tub in the pool area were NOT hot enough, just warm-to-cold. it by the name says HOT TUB not Warm TUB?! Breakfast personnel were not too friendly, I feel they do service like it is our fault staying in your hotel. Mood faces, unwanted pushy service faces

smiling staff. comfortable bed.

Hi there, I left my airpods at the room but when I called back the hotel, they told me nothing was left at the room and that they couldn’t find anything. Actually I also left my mascara at the bathroom. So this should not be pullman style. There are similar complaints about the hotel on the web.

I only stayed 2 nites pretty good

All aspects of the hotels service exceeded our expection. As world travelers, it is refreshing to find such accomidation. Our home away from home Will return

Mostly pleasant. Service at the lobby is below expectation.

It was my second stay one year after the first one and the experience just keeps getting better. Hotel is just great with its peaceful environment, large and very clean rooms and furnitures, and foods. But I should give a special kudos to the staff. Especially the reception staff are the best I have ever seen; they are very professional, sincere, and helpful. Hotel is a perfect option in its price range.

Very cool place, good atmosphere to stay and relax.The people who work hier are also all super efficient and friendly.Pullman is my favorite places in Istanbul.What makes this place special is the people that work there. I would recommend this hotel for sure.

I was preparing (mentally) for a rough week in IST. Trade show. Endless meetings with clients. I chose the Pullman property b/c in previous stays (at other properties) everything was simply perfect. Cleaniness of the room. Amenities. Access to the Executive Lounge...even a super breakfast spread. For the Pullman Istanbul property, not a single one of these boxes gets ticked. Hands down the slowest WiFi I've encountered in quite some time. The maid service stopped refilling Nespresso pellets on the second day and apparently didn't understand the note "PLEASE LEAVE COFFEE" note I left next to the machine. The Executive Lounge was closed and no alternative arrangements were made. :((( Pullman People, please accept this constructive criticism and roll up your sleves and start taking care of your loyal customers....or they will go elsewhere.