Pullman Istanbul Hotel & Convention Center Hotel 5 stars

Customer review rating 4.3/5 1,522 reviews

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Pullman Istanbul Hotel & Convention Center
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+ 20 Services

Hotel extras

  • Free WiFi

  • Free Parking

  • Daily Shuttle Service to Mall of Istanbul

  • Direct access to Pullman Convention Center

  • Laundry and Dry Cleaning

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 51 Meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Pullman Istanbul Hotel & Convention Center

Yenibosna Merkez Mahallesi
1 Asena Sok No:15
Bahcelievler
34295 istanbul
turkey

Tel: +902124111000

Fax: (+90)212/5925868

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK INT AIRPORT At 4km / 2.49 miles

GPS :41.005832, 28.812734

Our accommodation(s)

The hotel offers rooms in 6 categories - Superior, Deluxe, Executive, Deluxe Suite, Executive Suit and Presidential Suit. All rooms are bright, modern, quiet and feature a bath or walk -in shower, small fridge and free WiFi . Connecting rooms and family rooms are available. The beds are specifically designed for our guests comfort along with orthopaedic pillows. Enjoy a unique experience in elegant rooms that every detail is carefully considered for our guests satisfaction.

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Pullman Istanbul Yesilkoy Hotel offers a unique contemporary dining experience. Breakfast is served from 7AM, lunch from 10:30AM and dinner from 7PM with a constantly evolving menu, perfect for business meetings as well as less formal occasions.

AVENUE

Pullman Istanbul Yesilkoy Hotel Bar offers variety of alcoholic and non alcoholic drinks in a stylish environment.

Non contractual photo

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  • Wednesday
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  • Friday
  • Saturday
  • Sunday

VINOTECA

The Vinoteca embodies a cellar for its most precious wines that is brought to our guests table with an enjoyable ambiance and a diverse menu.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 51

  • Maximum size: 7,500

  • Maximum capacity: 1750 people

  • Maximum banquet capacity: 1300 people

Find out more

Our guest reviews for
Pullman Istanbul Hotel & Convention Center

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,522 reviews

TripAdvisor Rating 4.0/5

496 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Confortable

Customer review rating 5.0/5

Cafer Solo - 06/09/2021 Confirmed reviews ALL

It was a big and clean room with delicious breakfast. The hotel crew was also very helpful

Great is also great and super great in Pullman Istanbul

TripAdvisor rating 5.0/5

Explorer63498013949 04/09/2021 TripAdvisor review

Super Great stay in a super great hotel and super great team. Starting from the great welcome of Irem n continuous support to make it great and celebrating our marriage anniversary. Semih who is a mestro leading a team even if he is working in a full day of double shifts. Making our choice to food like we wanna go no where except to stay there, waw! Cam who is Irem's manager who really help to the max as I was having 3 or 4 bookings to be continued in the same place. Israfeil, Hilal, Kazim, Jansu making it happen trouble shooting and helping to the most. and finally sweet n cream Sehan n Buhtan.

Quiet, wonderful , cosy

TripAdvisor rating 5.0/5

DayTrip60587 30/08/2021 TripAdvisor review

We spent a fantastic time !!! The staff are very friendly and helpfull.. Spécial Thanks to Mr Iffuk of conciergerie, big Thanks also to Mr CEM restaurant waiter, and AYSEGŪL at front desk.. Thanks a lot to you all.. cosy hôtel, delicious foods and friendly team .. For shopping the hôtel is just at 15 mn ( 6 euros to pay to a taxi ). to Mall of Istanbul … Starcity Mall is just at 5 mn on walk from the hôtel… Very Nice hôtel We will be back very soon

Substandard property

TripAdvisor rating 1.0/5

BigJDallas Business - 11/04/2021 TripAdvisor review

stayed 4 days earlier this week and nothing worked. Checked back in for one day passing through today and have spent all day trying to get the air conditioner to work. Staff is indifferent. Been to desk twice and people are devoid of customer service skills. Those are the facts. They sure don't have a manager but a lot of millennials running the front desk. Soooo absurd.

Worst stay of my life in Istanbul

Customer review rating 1.0/5

Martin D. S. Business - 20/03/2021 Confirmed reviews ALL

1/ Breakfast was poor & service even poorer : personnel forgot orders , you had to beg for tea , etc... 2/ AC was shut off : in the room it was 27° and no way to bring down temperature 3/ Night before I had to get up at 5 AM (15/3) , they disturbed me in my room by phone & knocking on the door for to pay a lousy invoice of 125 TL ? Adding this to my hotelbill seems impossible ? This was done in an unacceptable & intimidating way : 4 men including a guard were bouncing & shouting twice at my door !! I have informed everybody in my company never to book Pullman Hotel (we book over 200 stays /year)

Perfect and thank you to IPEK hanim.

TripAdvisor rating 5.0/5

melissagesse Family - 03/03/2021 TripAdvisor review

I am very happy of my staying at Pullman Istanbul Hotel. Also, it was great that ALL Platinum clients are upgraded. Rooms are great and clean. Restaurant service is very good and prices are not so expensive. Special thanks to IPEK Hanim who was very helpfull during our staying, it was a pleasure to meet her and to be welcomed, helped by her.

Customer review rating 4.5/5

Murat A. Business - 11/02/2021 Confirmed reviews ALL

It was very nice and comfortable, the only problem was covid-19 related issues and location. To be able to go to Starcity Outlet Mall , guests need a bridge passing below or above Basın Express Road.

Good staff

Customer review rating 5.0/5

Sacide T. B. Business - 25/12/2020 Confirmed reviews ALL

Hardworking and kind staff.

Perfect for everything

TripAdvisor rating 5.0/5

sinasi964 25/11/2020 TripAdvisor review

Remember this name as this is best hotel in Istanbul ! I have stayed several times for several days and honestly I'm so happy I found this place. I will start from check in in the lobby all with help of very nice, very friendly and professional. The rooms were always lovely, super clean with most comfortable bed i have ever slept on! I tried food room service several times as well and in 2o min was delivered to my room ! Overall I had best stay ever in Istanbul and definitely will back there and recommend this peace of heaven in central Istanbul to everyone.

Good Stay with Exceptional Customer Service

Customer review rating 5.0/5

Mohamed G. Business - 23/11/2020 Confirmed reviews ALL

My stay was an enjoyable and memorable one largely due to the exceptional care and customer service.

Amazing staff and service. Perfect location

Customer review rating 5.0/5

Werner V. Couples - 18/11/2020 Confirmed reviews ALL

I had a very,very nice time. Staff is so polite, helpful and have style. For sure I'll return.

Customer review rating 4.0/5

O. A. Couples - 29/09/2020 Confirmed reviews ALL

Room/front desk were excellent! Hot Tub in the pool area were NOT hot enough, just warm-to-cold. it by the name says HOT TUB not Warm TUB?! Breakfast personnel were not too friendly, I feel they do service like it is our fault staying in your hotel. Mood faces, unwanted pushy service faces

Customer review rating 5.0/5

Yasin A. Couples - 29/09/2020 Confirmed reviews ALL

smiling staff. comfortable bed.

Left my airpods

Customer review rating 1.0/5

Gizem O. Business - 20/03/2020 Confirmed reviews ALL

Hi there, I left my airpods at the room but when I called back the hotel, they told me nothing was left at the room and that they couldn’t find anything. Actually I also left my mascara at the bathroom. So this should not be pullman style. There are similar complaints about the hotel on the web.

Good stay

Customer review rating 4.5/5

Numan Business - 18/03/2020 Confirmed reviews ALL

I only stayed 2 nites pretty good

exceptional !

Customer review rating 5.0/5

Peter M. Couples - 15/03/2020 Confirmed reviews ALL

All aspects of the hotels service exceeded our expection. As world travelers, it is refreshing to find such accomidation. Our home away from home Will return

Dear PETER M., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğsem Yemyeşil Guest Relations

hosts the activity that I have joined

Customer review rating 4.0/5

Erol Business - 08/03/2020 Confirmed reviews ALL

Mostly pleasant. Service at the lobby is below expectation.

Dear Erol C., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğsem Yemyeşil Guest Relations

A Peaceful Stay and Great Staff

Customer review rating 5.0/5

Sadun Business - 08/03/2020 Confirmed reviews ALL

It was my second stay one year after the first one and the experience just keeps getting better. Hotel is just great with its peaceful environment, large and very clean rooms and furnitures, and foods. But I should give a special kudos to the staff. Especially the reception staff are the best I have ever seen; they are very professional, sincere, and helpful. Hotel is a perfect option in its price range.

Dear Sadun T., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğsem Yemyeşil Guest Relations

Like at home

TripAdvisor rating 5.0/5

sinasi964 Solo travel - 08/12/2019 TripAdvisor review

Very cool place, good atmosphere to stay and relax.The people who work hier are also all super efficient and friendly.Pullman is my favorite places in Istanbul.What makes this place special is the people that work there. I would recommend this hotel for sure.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe Kadayıfçıoğlu Guest Relations

Chalk that stay up to experience...

TripAdvisor rating 2.0/5

THOshow Business - 26/06/2019 TripAdvisor review

I was preparing (mentally) for a rough week in IST. Trade show. Endless meetings with clients. I chose the Pullman property b/c in previous stays (at other properties) everything was simply perfect. Cleaniness of the room. Amenities. Access to the Executive Lounge...even a super breakfast spread. For the Pullman Istanbul property, not a single one of these boxes gets ticked. Hands down the slowest WiFi I've encountered in quite some time. The maid service stopped refilling Nespresso pellets on the second day and apparently didn't understand the note "PLEASE LEAVE COFFEE" note I left next to the machine. The Executive Lounge was closed and no alternative arrangements were made. :((( Pullman People, please accept this constructive criticism and roll up your sleves and start taking care of your loyal customers....or they will go elsewhere.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

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