Novotel Istanbul Zeytinburnu 4 stars

Customer review rating (ALL Rating) 4.4/5 789 reviews

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Description

Hotel extras

  • Close proximity to City Center

  • Free wifi

  • Multi-functional meeting rooms

  • Fitness and massage facilities, outdoor pool (seasonal)

  • Outdoor and indoor options for memorable weddings and banqueting events

Our accommodation(s)

Hotel location

Novotel Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad, No 56 Zeytinburnu
34025 ISTANBUL
Turkey

GPS:40.982323, 28.907493

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Nefais

Nefais is bringing the unique tastes of 7 regions which creates Turkey's geography to your table! It is essential for us to mix our food culture with local traditions and customs and also modernize them with international tastes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  789 reviews

Customer review rating 4.0/5

Audrey N. Families - Confirmed reviews ALL

We had a great experience mostly at your hotel. The staff especially Engin and Dawood were super helpful and friendly. They made a point of getting to know us. Berkay at reservations provided us with great service and overall we enjoyed our stay.

Dear Audrey N., We would like to sincerely thank you for sharing your kind comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Mehmet Öztüre General Manager

Customer review rating 5.0/5

Georgi L. G. Families - Confirmed reviews ALL

Very nice hotel, the receptionists are very friendly, polite and helpful.

Dear Georgi L. G., We would like to sincerely thank you for sharing your kind comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Mehmet Öztüre General Manager

Customer review rating 2.0/5

Sophie R. T. Business - Confirmed reviews ALL

The room was boiling hot to the point it made me unwell when I asked for the aircon to be switched on I was brought a heated fan. It made the overall stay unpleasant and I hardly slept as although the window latch was taken off to open the window it didn't massively help. However I can fault the breakfast and the staff here.

Dear Sophie R. T., Thank you for sharing your experience with us following your recent stay at Novotel Istanbul Zeytinburnu. We are truly sorry to learn that we did not meet your expectations, and please accept our sincerest apologies for the inconvenience you have experienced. Guest satisfaction is our utmost priority, and your valuable feedback will help us to better understand and address the points of concern. Please rest assured that your comments have been shared with our team and the necessary actions are being taken to avoid any recurrence in the future. We sincerely hope you will give us another opportunity to welcome you back and to demonstrate the high quality standards we are committed to delivering. Kind regards, Mehmet Öztüre General Manager

Customer review rating 5.0/5

Amir S. Business - Confirmed reviews ALL

The hotel was well cleaned and the staff were very professional. I will schedule to book again

Dear Amir S., We would like to sincerely thank you for sharing your kind comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Mehmet Öztüre General Manager

Customer review rating 2.0/5

Engin T. Business - Confirmed reviews ALL

The elevator to the parking lot was constantly mulfunctioning. I had to carry my luggages two floors up and down at arrival and departure.

Sayın Engin T., Novotel Istanbul Zeytinburnu’ndaki son konaklamanızla ilgili deneyiminizi bizlerle paylaştığınız için teşekkür ederiz. Beklentilerinizi karşılayamamış olmaktan dolayı derin üzüntü duyduğumuzu ve yaşamış olduğunuz olumsuzluk için en içten özürlerimizi kabul etmenizi rica ederiz. Misafir memnuniyeti en büyük önceliğimizdir ve sizlerden aldığımız geri bildirimler, hizmetlerimizi geliştirmemiz açısından büyük önem taşımaktadır. Görüşleriniz ekibimizle paylaşılmış olup, benzer bir durumun tekrar yaşanmaması adına gerekli önlemler alınmaktadır. Sizleri tekrar ağırlama ve yüksek kalite standartlarımızı deneyimleme fırsatına sahip olmayı içtenlikle dileriz. Saygılarımla, Mehmet Öztüre Genel Müdür

Other web-users rate our hotel

  • 487 reviews 9.1/10 Location
  • 772 reviews 7/10 Room
  • 1,721 reviews 9.5/10 Service
  • 11 reviews 8/10 WiFi
  • 437 reviews 8.2/10 Cleanliness
  • 368 reviews 9.1/10 Breakfast
  • 345 reviews 9.1/10 Food
  • 88 reviews 8.4/10 Pool

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