Novotel Istanbul Zeytinburnu 4 stars

Customer review rating (ALL Rating) 4.4/5 773 reviews

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Novotel Istanbul Zeytinburnu - Image 1
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Kazlicesme Mah Kennedy Cad, No 56 Zeytinburnu, 34025 ISTANBUL, Turkey

Description

Hotel extras

  • Close proximity to City Center

  • Free wifi

  • Multi-functional meeting rooms

  • Fitness and massage facilities, outdoor pool (seasonal)

  • Outdoor and indoor options for memorable weddings and banqueting events

Our accommodation(s)

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Room 1

Hotel location

Novotel Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad, No 56 Zeytinburnu
34025 ISTANBUL
Turkey

GPS:40.982323, 28.907493

Telephone
Fax +90 212 414 36 36

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Nefais

Nefais is bringing the unique tastes of 7 regions which creates Turkey's geography to your table! It is essential for us to mix our food culture with local traditions and customs and also modernize them with international tastes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  773 reviews

Customer review rating 3.0/5

Ahmad S. M. N. Families - Confirmed reviews ALL

Dear Ahmad S. M. N., Thank you for taking the time to share your feedback with us. We sincerely regret the communication issue you experienced during the reservation and check-in process. Providing accurate information and doing our best to meet our guests’ requests are among our highest priorities. Regarding your request for a room with separate beds, please note that this room option was not available for your selected dates due to occupancy levels and was therefore closed for sale. As a result, your reservation was created based on the available room and bed configuration at the time of booking. However, we acknowledge that this information should have been explained to you more clearly during check-in, and we apologize for the inconvenience caused by this lack of communication. Your feedback has been shared with our team, and we will review our communication processes to ensure that our guests receive clearer and more helpful information in similar situations. We would be pleased to welcome you again in the future and provide you with a better experience. Kind regards, Mehmet Öztüre General Manager

Customer review rating 0.5/5

Aseer I. S. Solo - Confirmed reviews ALL

Dear Aseer, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you experienced. We would like to kindly mention that our room dimensions and bedding are designed in accordance with Novotel brand standards. However, we understand that comfort is a personal experience, and we regret that they did not meet your expectations during your stay. We also appreciate your comments regarding the traffic noise. Your feedback has been shared with the relevant teams and will be taken into consideration as we continue to improve our guests' experience. We truly value your comments and hope to have the opportunity to welcome you back for a much more enjoyable stay. Kind regards, Mehmet Öztüre General Manager

Customer review rating 5.0/5

Teresa M. O. Couples - Confirmed reviews ALL

Dear Teresa M. O., Thank you for your kind review. We are delighted to hear that Efe's friendly, caring, and attentive service made your experience even more enjoyable. It is wonderful to know that his willingness to help left such a positive impression on your stay. Your thoughtful compliments will be shared with Efe, and we are sure they will be a great source of encouragement for him. We sincerely appreciate your feedback and look forward to welcoming you back to Novotel Istanbul Zeytinburnu soon. Kind regards, Mehmet Öztüre General Manager

Customer review rating 5.0/5

Murat M. S. Couples - Confirmed reviews ALL

Dear Murat M. S., Thank you for your kind review and for sharing your experience with us. We are delighted to know that you were very satisfied with the service provided by our team and with the cleanliness standards of both your room and our pool area. Maintaining a high level of hygiene and providing attentive service are among our top priorities, and it is rewarding to see these efforts appreciated by our guests. Your positive feedback is a great source of motivation for our entire team. We look forward to welcoming you back to Novotel Istanbul Zeytinburnu for another enjoyable stay. Kind regards, M. Öztüre General Manager

Customer review rating 5.0/5

Ahmed B. Solo - Confirmed reviews ALL

Dear Ahmed, Thank you for your kind words and for sharing your experience with us. We are delighted to learn that you enjoyed your stay and that our team's politeness, helpfulness, and dedication made a positive impression on you. Your feedback is truly appreciated and will be shared with our colleagues. We look forward to welcoming you back in the near future. Kind regards, Mehmet Öztüre General Manager

Other web-users rate our hotel

  • 488 reviews 9.1/10 Location
  • 806 reviews 7.4/10 Room
  • 1,951 reviews 9.5/10 Service
  • 11 reviews 8/10 WiFi
  • 509 reviews 8.6/10 Cleanliness
  • 428 reviews 9.5/10 Breakfast
  • 386 reviews 9/10 Food
  • 123 reviews 8.1/10 Value

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