Novotel Istanbul Zeytinburnu 4 stars

Customer review rating (ALL Rating) 4.4/5 782 reviews

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Kazlicesme Mah Kennedy Cad, No 56 Zeytinburnu, 34025 ISTANBUL, Turkey

Description

Hotel extras

  • Close proximity to City Center

  • Free wifi

  • Multi-functional meeting rooms

  • Fitness and massage facilities, outdoor pool (seasonal)

  • Outdoor and indoor options for memorable weddings and banqueting events

Our accommodation(s)

Hotel location

Novotel Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad, No 56 Zeytinburnu
34025 ISTANBUL
Turkey

GPS:40.982323, 28.907493

Telephone
Fax +90 212 414 36 36

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Nefais

Nefais is bringing the unique tastes of 7 regions which creates Turkey's geography to your table! It is essential for us to mix our food culture with local traditions and customs and also modernize them with international tastes.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  782 reviews

TripAdvisor Rating  4.2/5  1,027 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Fareed S. S. A. Families - Confirmed reviews ALL

During my stay, i called the room service to provide me with two bottles of water to feed my newborn baby. It took them three and half our and didn’t provide. I had to walk down to the main desk and take them my self. The front office employee said that it has been provided two complementary bottles when you called. And that was not true.

Dear Fareed S. S. A., Thank you for sharing your feedback regarding your recent stay. I was saddened to learn about the discomfort you experienced with the air conditioning in your room. It is our aim to ensure that all guests can enjoy a pleasant environment during their stay, and I appreciate your comments on this matter. Additionally, I sincerely apologize for the delay in providing the bottled water you requested. Timely service is a priority for us, and it appears that we did not meet this standard during your visit. I understand how important it is to have essential items readily available, especially when traveling with a newborn. Your feedback is valuable in helping us improve our services, and we will take it into consideration for future enhancements. Thank you once again for your feedback. Sincerely, Novotel Istanbul Zeytinburnu

Wonderful

TripAdvisor rating 5.0/5

Zeyad A TripAdvisor review

It was amazing and the hotel room really clear and breakfast wonderful it was nice experience . There is nice person in the reception enes nice guy and helpful

Dear Zeyada595, First of all we would like to thank you for choosing Novotel Istanbul Zeytinburnu for your accommodation. It is very important for us to receive our guests’ comments about their stay with us in order to improve our service quality in a better way constantly. We are very glad to hear that your experience with us has met your expectations. We believe your comment is going to serve as an encouragement for us to diversify and advance our current services. We thank you again for sparing your precious time and sharing your very kind thoughts with us. It is going to be a great pleasure for us to welcome you again at Novotel Istanbul Zeytinburnu in the nearest future. Sincerely, Hotel Management

New Year’s Eve almost ruined

TripAdvisor rating 1.0/5

Leonardo I TripAdvisor review

I had an unpleasant stay. The hotel itself is very simple, my room was ok and the building definitely needs a renovation. The location is good( 15 min walking to the metro). My frustration was with the staff, specifically in the restaurant. We checked in and I asked reception if I needed a booking for the restaurant to have dinner( it was New Year’s Eve) and I was told that the restaurant was quiet with nothing going on, just pop in to be served. I went there to have dinner and the staff were unprepared and sloppy. We asked if we need to wait to be seated and the just waved us( pointing towards the tables). We waited for at least 20 minutes for someone bring the menus and take orders, which did not happened, then we saw people( a group) helping themselves in a buffet service. We decided go ahead and take the food as well( This was my mistake). Once we got our food, the guy who “ hosted” came to us straight said that we had to pay 1500 Turkish liras each(60 euros total) because we weren’t part of the group that was having a private dinner there( this was not mentioned by anyone before). The food was ok, nothing great for the price and we just got frustrated because how they treated us.

Dear 155leonardoi, Thank you for sharing your experience with us following your recent stay at Novotel Istanbul Zeytinburnu. We are truly sorry to learn that we did not meet your expectations, and please accept our sincerest apologies for the inconvenience you have experienced. Guest satisfaction is our utmost priority, and your valuable feedback will help us to better understand and address the points of concern. Please rest assured that your comments have been shared with our team and the necessary actions are being taken to avoid any recurrence in the future. We sincerely hope you will give us another opportunity to welcome you back and to demonstrate the high quality standards we are committed to delivering. Kind regards,

Customer review rating 5.0/5

Malindane G. M. Business - Confirmed reviews ALL

Novotel is the best hotel i have ever visited - although it was my first time in Turkey.

Dear M., We would like to sincerely thank you for sharing your kind comments regarding your stay at Novotel Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Murat Kıran General Manager

Customer review rating 1.5/5

Ahoud K. B. A. Business - Confirmed reviews ALL

Rooms weren’t clean & i found a grocery bag and inside a drink in my room, room was so old and the bed was making noises, breakfast wasn’t good at all

Dear A., Thank you for taking the time to share your feedback following your stay at Novotel Istanbul Zeytinburnu. We are truly sorry to learn about the cleanliness issues you experienced in your room and to hear that a grocery bag and a drink were found upon your arrival. Please accept our sincerest apologies for this unacceptable situation, as it does not reflect the standards of cleanliness and quality we strive to uphold. We also regret that the condition of the room, the noise from the bed, and the quality of our breakfast did not meet your expectations. Please rest assured that your comments have been shared with our housekeeping, maintenance, and food & beverage teams, and immediate actions are being taken to address these concerns and prevent any recurrence in the future. Guest satisfaction is our utmost priority, and your feedback is extremely valuable in helping us improve our services. We sincerely hope you will consider giving us another opportunity to welcome you back and provide you with a much improved experience. Kind regards, Murat Kıran General Manager

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Other web-users rate our hotel

  • 465 reviews 8.9/10 Location
  • 744 reviews 7.2/10 Room
  • 1,553 reviews 9.4/10 Service
  • 9 reviews 9.8/10 WiFi
  • 411 reviews 8.4/10 Cleanliness
  • 354 reviews 9.3/10 Breakfast
  • 291 reviews 9.1/10 Food
  • 86 reviews 8.5/10 Pool

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