ibis Istanbul Zeytinburnu 3 stars

Customer review rating (ALL Rating) 4.4/5 233 reviews

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ibis Istanbul Zeytinburnu - Image 1
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Kazlicesme Mah Kennedy Cad N56, Zeytinburnu, 34025 ISTANBUL, Turkey

Description

Hotel extras

  • Close proximity to City Center

  • Newly Renovated Rooms

  • Free Indoor Car Park

  • Rooms with sea view

  • Fully refurbished lobby, bar and ibis Kitchen Restaurant with all-day dining options.

Our accommodation(s)

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Hotel location

ibis Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 ISTANBUL
Turkey

GPS:40.979858, 28.902084

Telephone
Fax +90 212 414 39 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

IBIS RESTAURANT

An international and local cuisine that anyone can find something goes with their taste! Young and dinamic, that is ibis Restaurant!"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  233 reviews

TripAdvisor Rating  4.0/5  698 reviews

Certificate of excellence 2024

Very bad customer service

TripAdvisor rating 1.0/5

Mustafa A Friends getaway - TripAdvisor review

Once i arrived at reception she took Passports and started process of check in but after 10 mins she gave us room which was not superior and one of the room which i booked it was superior and she said oh but i don't have right to give you this room wait my colleague will be with you after waiting for 15 mins now new employee came to do the check in but again he started to ask to many questions and later he said ohh for second room you are to male how this is possible and again i had to show him my reservation that the second room was twin bed . And he had reservations but purposely he was doing this . As a member and i have booked the room from you not the brokers site iam very disappointed with the treatment which i got from this hotel . And this was my 4th stay with them , worse part last day i woke up there was no water in my room and i asked they said there is problem and they don't know when it will be fixed i asked for another room to take shower but they said we don't have , but they haded so i don't know what to say worse customer service i h w ever had

Great stay

Customer review rating 5.0/5

Sargon K. Solo - Confirmed reviews ALL

This is the third time I am using this great hotel. The location is incredible; it sits in a beautiful area with lovely areas of great restaurants and shops. But the most important of all is the crew they have from the lobby personnel, the lovely greetings of visitors, and the food. Everything is worth staying in this hotel. Love it

Dear Sargon Gewargis K., First and foremost, we would like to sincerely thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at our hotel, and it brings us great joy to know that we were able to meet your expectations. We strive to provide the best possible service at all times, and positive feedback like yours truly inspires us. We hope to have the pleasure of welcoming you back to Ibis Istanbul Zeytinburnu in the near future, where we trust your stay will be just as enjoyable. We look forward to welcoming you again soon. Best regards, Guest Relations Team

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Thanks a lot that We were very well and kindly welcomed at the reception women officer. And also special thanks for the barmen boys.

Dear Hakan Doğan, First and foremost, we would like to sincerely thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at our hotel, and it brings us great joy to know that we were able to meet your expectations. We strive to provide the best possible service at all times, and positive feedback like yours truly inspires us. We hope to have the pleasure of welcoming you back to Ibis Istanbul Zeytinburnu in the near future, where we trust your stay will be just as enjoyable. We look forward to welcoming you again soon. Best regards, Guest Relations Team

Good Stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Thanks' for everything

Dear , First and foremost, we would like to sincerely thank you for sharing your valuable feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your experience at our hotel, and it brings us great joy to know that we were able to meet your expectations. We strive to provide the best possible service at all times, and positive feedback like yours truly inspires us. We hope to have the pleasure of welcoming you back to Ibis Istanbul Zeytinburnu in the near future, where we trust your stay will be just as enjoyable. We look forward to welcoming you again soon. Best regards, Guest Relations Team

Overall a Good Experience while Some Services Need Improvement

TripAdvisor rating 3.0/5

grooveguru TripAdvisor review

Smooth check-in and check-out. Everyone was generally very friendly and courteous. Kudos to the F & B team, the breakfast buffet was delicious and the service very good. The Front Office seemed overloaded and could be organized better. Housekeeping, while generally clean, was inconsistent — some days we would not have the floor mat; somedays the water bottles in minibar was not replaced, etc.

Dear Groove Guru, Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and rating, which are crucial for helping us improve our services. We also want to express our sincere gratitude for your suggestions on how we can enhance our service. Constructive feedback like yours is invaluable in helping us improve and provide a better experience for our guests. We will carefully review your recommendations and implement the necessary improvements. We would be delighted to welcome you back to our hotel in the future and hope to provide you with a better experience on your next visit. Thank you once again for your feedback, and we look forward to seeing you on your next stay. Kind Regards, Guest Relations Team

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Other web-users rate our hotel

  • 435 reviews 8.9/10 Location
  • 725 reviews 6.3/10 Room
  • 961 reviews 8.8/10 Service
  • 13 reviews 7.9/10 WiFi
  • 377 reviews 8/10 Cleanliness
  • 266 reviews 8.6/10 Breakfast
  • 263 reviews 9.1/10 Food
  • 226 reviews 7.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.