ibis Istanbul Zeytinburnu 3 stars

Customer review rating (ALL Rating) 4.4/5 713 reviews

Best price
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ibis Istanbul Zeytinburnu - Image 1
ibis Istanbul Zeytinburnu - Image 2
ibis Istanbul Zeytinburnu - Image 3
ibis Istanbul Zeytinburnu - Image 4
Kazlicesme Mah Kennedy Cad N56, Zeytinburnu, 34025 ISTANBUL, Turkey

Description

Hotel extras

  • Close proximity to City Center

  • Newly Renovated Rooms

  • Paid parking is available

  • Rooms with sea view

  • Fully refurbished lobby, bar and ibis Kitchen Restaurant with all-day dining options.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

ROOM WITH 2 SINGLE BED

Photo out of - ROOM WITH 2 SINGLE BED

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: large double bed, desk, internet, parquet flooring, LCD flat screen TV with all the best channels and bathroom with shower.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Ocean/Sea view
See availabilities

Our sea view rooms will make your stay more enjoyable. Everything you need for a comfortable stay is available inside; bed with duvets, a big desk, WIFI internet, 32" wide screen flat TV with all the best channels and bathroom with shower.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 17 m² / 182 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy the comfort of the extra space and the pleasure of a beautiful sea view. The 22 m² rooms come with standard room amenities and extra features as bathrobe, 8 mbit internet and Nespresso machine.

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Newly renovated room overlooking to Marmara sea. The new ibis room offers the ultimate in comfort: with two beds, business desk, parquet flooring, LCD flat screen TV with all the best channels and bathroom with shower

  • Views:

    Sea side

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Newly renovated Superior rooms offers the ultimate in comfort with large double bed, business desk, parquet flooring, LCD flat screen TV with all the best channels and bathroom with shower.

  • Views:

    City View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Newly renovated Superior sea view rooms overlooking to Marmara Sea with a double bed, business desk, parquet flooring, LCD flat screen TV with all the best channels and bathroom with shower.

  • Views:

    Sea side

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Istanbul Zeytinburnu

Kazlicesme Mah Kennedy Cad N56, Zeytinburnu
34025 ISTANBUL
Turkey

GPS:40.979858, 28.902084

Telephone
Fax +90 212 414 39 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 228 rooms
  • 2 rooms for people with reduced mobility
  • 104 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Family

Services for children

  • Indoor playground for children
  • On site
  • Enclosed outdoor parking
  • Public

  • Parking pricing: 7.00 € 7 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators

IBIS RESTAURANT

Photo out of - IBIS RESTAURANT

An international and local cuisine that anyone can find something goes with their taste! Young and dinamic, that is ibis Restaurant!"

Cooking style
International
Chef name
Mehmet Soykan
Capacity
90
Accessibility
Accessible service
Kazlicesme Mah Kennedy Cad N56, Zeytinburnu, 34025 Istanbul, Turkey
Telephone +90 4143900

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Halal menu
  • Vegetarian menu

An international and local cuisine that anyone can find something goes with their taste! Young and dinamic, that is ibis Restaurant!"

The Bar: A friendly and modern place to get together at any time of the day and enjoy some cold or hot drinks!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  713 reviews

Customer review rating 5.0/5

Robert M. Business - Confirmed reviews ALL

Dear M., Thank you for sharing your positive feedback about your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and the friendly service provided by our team. Guest satisfaction is always our greatest priority, and your kind words are a wonderful source of motivation for all of us. We truly appreciate your feedback and look forward to welcoming you back to our hotel for another enjoyable stay. Kind regards, Mehmet Ozture General Manager

Customer review rating 5.0/5

Mojtaba G. G. Solo - Confirmed reviews ALL

Dear G., Thank you very much for sharing your kind feedback regarding your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that you were highly satisfied with your experience, particularly with the respectful, attentive, and professional attitude of our team members. Providing a welcoming and comfortable environment for our guests is always our top priority. Your kind words are a great source of motivation for our entire team, and we will be pleased to share your feedback with them. We truly appreciate your visit and look forward to welcoming you back to ibis Istanbul Zeytinburnu in the near future. Kind regards, Mehmet Ozture General Manager

Customer review rating 4.5/5

Mawada M. Couples - Confirmed reviews ALL

Dear M., Thank you very much for taking the time to share your experience with us. We are delighted to hear that Sedat and Urfa from our Front Office team, as well as Esra from our Reservations Department, were able to assist you and provide the support you needed during an unexpected situation. Your kind recognition of their efforts and dedication means a great deal to us. We will be sure to share your lovely comments with them and the entire team, as such feedback is a great source of motivation for all of us. Guest satisfaction is always our top priority, and we are pleased that our colleagues could make a positive difference to your experience. We look forward to welcoming you back to ibis Istanbul Zeytinburnu in the near future. Kind regards, Mehmet Ozture General Manager

Customer review rating 4.5/5

Ibrahim A. Solo - Confirmed reviews ALL

Dear a., Thank you for sharing your feedback regarding your stay at ibis Istanbul Zeytinburnu. We are pleased to know that you had a very good overall experience. We also appreciate your constructive comments regarding the need for renovation. Your feedback is valuable to us and will be taken into consideration as we continue working to improve our facilities and enhance our guest experience. We look forward to welcoming you back and providing you with an even better stay in the future. Kind regards, Mehmet Ozture General Manager

Customer review rating 5.0/5

Freda J. P. Solo - Confirmed reviews ALL

Dear P., Thank you for sharing your kind feedback regarding your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that our team made such a positive impression on you. Your appreciation of their patience, kindness, and understanding during your conversations in English means a great deal to us. Your encouraging words will be shared with our team and will certainly motivate us to continue providing warm and attentive service to all our guests. We sincerely appreciate your feedback and look forward to welcoming you back to ibis Istanbul Zeytinburnu for another pleasant stay. Kind regards, Mehmet Ozture General Manager

Dear M., Thank you for sharing your positive feedback about your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and the friendly service provided by our team. Guest satisfaction is always our greatest priority, and your kind words are a wonderful source of motivation for all of us. We truly appreciate your feedback and look forward to welcoming you back to our hotel for another enjoyable stay. Kind regards, Mehmet Ozture General Manager

Customer review rating 5.0/5

Mojtaba G. G. Solo - Confirmed reviews ALL

I was very satisfied—especially with the highly respectful conduct of the staff. Thank you for providing such an excellent environment and setting for me. Thanks!

Dear G., Thank you very much for sharing your kind feedback regarding your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that you were highly satisfied with your experience, particularly with the respectful, attentive, and professional attitude of our team members. Providing a welcoming and comfortable environment for our guests is always our top priority. Your kind words are a great source of motivation for our entire team, and we will be pleased to share your feedback with them. We truly appreciate your visit and look forward to welcoming you back to ibis Istanbul Zeytinburnu in the near future. Kind regards, Mehmet Ozture General Manager

Customer review rating 4.5/5

Mawada M. Couples - Confirmed reviews ALL

I would like to take this opportunity to thank, Sedat and Urfa front desk reception staff and Ezra - reservations department at Ibis Zaytunburnu for going the extra mile and assisting me with my reservation when I received a Reservation Cancellation email from an Accor mailbox a couple of hours prior to my check in on the 28 October 2026,

Dear M., Thank you very much for taking the time to share your experience with us. We are delighted to hear that Sedat and Urfa from our Front Office team, as well as Esra from our Reservations Department, were able to assist you and provide the support you needed during an unexpected situation. Your kind recognition of their efforts and dedication means a great deal to us. We will be sure to share your lovely comments with them and the entire team, as such feedback is a great source of motivation for all of us. Guest satisfaction is always our top priority, and we are pleased that our colleagues could make a positive difference to your experience. We look forward to welcoming you back to ibis Istanbul Zeytinburnu in the near future. Kind regards, Mehmet Ozture General Manager

Customer review rating 4.5/5

Ibrahim A. Solo - Confirmed reviews ALL

Very good bit need renovation

Dear a., Thank you for sharing your feedback regarding your stay at ibis Istanbul Zeytinburnu. We are pleased to know that you had a very good overall experience. We also appreciate your constructive comments regarding the need for renovation. Your feedback is valuable to us and will be taken into consideration as we continue working to improve our facilities and enhance our guest experience. We look forward to welcoming you back and providing you with an even better stay in the future. Kind regards, Mehmet Ozture General Manager

Customer review rating 5.0/5

Freda J. P. Solo - Confirmed reviews ALL

The staff are exceptional they were patient with our English conversation

Dear P., Thank you for sharing your kind feedback regarding your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that our team made such a positive impression on you. Your appreciation of their patience, kindness, and understanding during your conversations in English means a great deal to us. Your encouraging words will be shared with our team and will certainly motivate us to continue providing warm and attentive service to all our guests. We sincerely appreciate your feedback and look forward to welcoming you back to ibis Istanbul Zeytinburnu for another pleasant stay. Kind regards, Mehmet Ozture General Manager

Customer review rating 4.5/5

Ozlem U. Couples - Confirmed reviews ALL

The staff are very polite and helpful. The hotel is showing its age; it would be good for it to undergo maintenance and renovation especially for the bathrooms.

Dear Ozlem U., Thank you for taking the time to share your feedback following your stay at ibis Istanbul Zeytinburnu. We are delighted to hear that you found our staff polite and helpful. We also appreciate your comments regarding the condition of the hotel, particularly the bathrooms. Your feedback is valuable to us, and we have shared your observations with our relevant teams as we continue to evaluate and improve our facilities. We hope to have the pleasure of welcoming you back and providing you with an even more comfortable experience. Kind regards, Mehmet Ozture General Manager

Customer review rating 2.5/5

Dobrin P. G. Solo - Confirmed reviews ALL

Official Complaint: Misleading Green Initiative at ibis Istanbul Zeytinburnu (Reservation: QKHDBRVK) ​Dear Accor Customer Care Team, ​I am writing to submit a formal complaint regarding misleading practices at ibis Istanbul Zeytinburnu during my stay from 04.09.2026 to 07.09.2026. ​In my room, there was an official "Skip Cleaning" door hanger promising 100 Accor Reward Points per skipped day. I opted into this green initiative for two consecutive days 05.09 and 06.09 2026. As a result, my room was not serviced, towels were not changed, and complimentary water was not replenished, saving the hotel operational costs. ​However, when submitting a claim for the missing 200 points, I received an automated response stating that this hotel does not participate in the program. ​Prominently displaying promotional material in the room to encourage guests to forgo service, and then refusing the promised compensation on the grounds of non-participation, is a clear case of misleading information and unfair treatment. ​I kindly request that Accor manually credit the 200 Reward Points to my account (Member ID: 30…85E8) to honor the commitment displayed in the room. ​Best regards, Dobrin G.

Dear Mr. G., Thank you for sharing your concerns regarding your recent stay at ibis Istanbul Zeytinburnu. We appreciate your feedback as it plays an essential role in enhancing our services. I sincerely apologize for the confusion regarding the Green Initiative and the associated Accor Reward Points. It is our intention to provide clear information to our guests about our programs and services. While the initiative is designed to promote environmental sustainability, I regret any misunderstanding regarding your eligibility for the points. I encourage you to reach out to our customer service team directly to discuss this matter further, as they are better equipped to assist with your request regarding the reward points. We value your input and hope to provide a more satisfactory experience in the future. Thank you for your understanding. Ibisotel Istanbul Zeytinburnu Mehmet Ozture

Customer review rating 4.5/5

Tae H. L. Friends - Confirmed reviews ALL

I often stay at the hotel to meet with 2 friends that are regular long term guests of yours and my experience with you and especially the staff is very positive.

Dear Tae H. L., Thank you for your wonderful feedback regarding your experience at our hotel. We are delighted to hear that you enjoyed the comfortable beds, friendly service, and the beautiful views from your room. It is always a pleasure to welcome back long-term guests and their friends. We look forward to your next visit and hope to continue exceeding your expectations. Ibisotel Istanbul Zeytinburnu Mehmet Ozture

Customer review rating 4.5/5

Geanan B. Families - Confirmed reviews ALL

a hotel that I always return to with pleasure, especially when I get a room with a sea view, except that one night the music at the neighboring hotel was playing until 1:00 AM, that was annoying

"Dear Geanan B., Thank you very much for your kind review and for choosing ibis Istanbul Zeytinburnu as a hotel you are always happy to return to. We are especially pleased to hear that you enjoy our sea-view rooms. We are sorry, however, that the music from the neighboring hotel disturbed you until 1:00 AM during one of your nights with us. We fully understand how disruptive this can be when you are trying to rest, and we sincerely apologize for the inconvenience. We truly appreciate your continued loyalty and look forward to welcoming you back for another enjoyable stay, hopefully with a peaceful night and a beautiful sea view. Kind regards, Mehmet Ozture General Manager"

Customer review rating 5.0/5

Semih S. Couples - Confirmed reviews ALL

workers were nice to us and everything was clean and comfortable

Dear Semih S., Thank you for your positive feedback. We are delighted to hear that you appreciated our location, cleanliness, and the hospitality of our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Istanbul Zeytinburnu Mehmet Ozture

Customer review rating 5.0/5

Hovannes M. A. Couples - Confirmed reviews ALL

Great service

Dear Hovannes M. A., Thank you for sharing your positive experience. We are delighted to hear that you enjoyed a comfortable stay and received great service. Your satisfaction is our priority, and we hope to welcome you back in the future. Goodbye and best regards, ibis Istanbul Zeytinburnu Mehmet Ozture

Customer review rating 5.0/5

Watchara P. Solo - Confirmed reviews ALL

Very nice

Dear Watchara P., Thank you for your kind words. We are delighted to hear that you had a pleasant experience at our hotel. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, ibis Istanbul Zeytinburnu Mehmet Ozture

Customer review rating 5.0/5

Serkan H. Solo - Confirmed reviews ALL

all good

Dear Serkan H., Thank you for your positive feedback. We are delighted to hear that you found your experience at ibis satisfactory. Your kind words encourage our team to continue providing excellent service. Best regards, ibis Istanbul Zeytinburnu Mehmet Ozture

Customer review rating 5.0/5

Rodel D. L. Business - Confirmed reviews ALL

relaxing

"Dear Rodel D. L., We would like to sincerely thank you for sharing your kind comments regarding your stay at ibis Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Mehmet Ozture General Manager"

Customer review rating 5.0/5

Roderick C. Solo - Confirmed reviews ALL

Amazing

Dear C., We would like to sincerely thank you for sharing your kind comments regarding your stay at ibis Istanbul Zeytinburnu. It is always a true pleasure to receive such positive feedback. Your valuable remarks will be shared with our team, and I am confident that this encouragement will further inspire us as we continuously strive to improve our service standards. We are delighted to know that your expectations were met, and we look forward to welcoming you back again for another pleasant experience. Kind regards, Mehmet Ozture General Manager

Customer review rating 0.5/5

Sezen V. Families - Confirmed reviews ALL

The bed was very uncomfortable and made it difficult to sleep. The bathroom also had a leak, which was inconvenient throughout our stay. Overall, the room did not meet our expectations, and we would not choose to stay here again.

Dear Sezen V., Thank you for taking the time to share your feedback with us. We are truly sorry to learn that your stay did not meet your expectations. Please accept our sincere apologies for the discomfort caused by the bed and the inconvenience of the bathroom leak. This is certainly not the level of comfort and quality we strive to provide for our guests. Your comments have been shared with our maintenance and housekeeping teams so that the necessary inspections and improvements can be carried out. Guest feedback is invaluable in helping us enhance our services and facilities. We regret that we were unable to provide you with a satisfactory experience on this occasion. We hope you will consider giving Ibis Istanbul Zeytinburnu another opportunity in the future so that we can offer you a much more comfortable stay. Kind regards, Mehmet Ozture General Manager

Customer review rating 4.5/5

Mohamed A. Families - Confirmed reviews ALL

Great experience and for sure will be repeated

Dear A., Thank you sincerely for sharing your kind feedback regarding your stay at ibis Istanbul Zeytinburnu. We are delighted to learn that you had a great experience with us and that you plan to visit us again. Your encouraging words are truly appreciated and serve as a great motivation for our entire team to continue delivering the best possible service. We look forward to welcoming you back to ibis Istanbul Zeytinburnu in the near future. Kind regards, Mehmet Ozture General Manager

Customer review rating 3.5/5

Valerii Z. Business - Confirmed reviews ALL

Was in hotel 3 years ago. Was free of swimming pool. Now need to pay. Is no so good!

Customer review rating 4.5/5

Cahit Y. Business - Confirmed reviews ALL

well located and clean

Dear Cahit Y., Thank you for your kind feedback regarding the location and cleanliness of our hotel. We are pleased to know that you had a positive experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Istanbul Zeytinburnu

Customer review rating 0.5/5

Saad A. Couples - Confirmed reviews ALL

Not comfortable at all Garaga is far from hotel No one helped in luggage while it must No house keeping for 2 nights

"Dear Saad A., Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations. We understand that the garage location was inconvenient for you. We also apologize that no one assisted you with your luggage upon arrival, and that housekeeping service was not provided for two nights. Your comments are valuable and will be shared with our team to help us improve our service. We hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Mehmet Ozture General Manager"

Other web-users rate our hotel

  • 439 reviews 8.6/10 Location
  • 851 reviews 6.7/10 Room
  • 1,795 reviews 9.3/10 Service
  • 7 reviews 9.8/10 WiFi
  • 620 reviews 7.9/10 Cleanliness
  • 566 reviews 9.5/10 Breakfast
  • 436 reviews 9.3/10 Food
  • 135 reviews 6.1/10 Value

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