Mercure Istanbul West Hotel & Convention Center

Mercure Istanbul West Hotel & Convention Center 5 stars

TripAdvisor rating 3.0/5 99 reviews

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Description

Hotel extras

  • Free Wifi

  • Free Parking

  • Daily Shuttle Service to Mall of Istanbul

  • Spa and Fitness Facilities

  • Laundry and Dry Cleaning

ALLSAFE approved hotel

Hotel location

Mercure Istanbul West Hotel & Convention Center

Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Bahcelievler
34295 ISTANBUL
Turkey

  • By plane

    ATATURK INT AIRPORT At 5km / 3 miles

GPS:41.005832, 28.812734

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

MERCURE RESTAURANT Non contractual photo

Mercure Istanbul Yesilkoy Hotel offers a unique contemporary dining experience for breakfast from 6.30AM, lunch from 11AM and dinner from 6PM with a constantly evolving menu perfect for business meetings as well as less formal occasions.

Our accommodation(s)

The hotel offers rooms in 2 categories - Superior, Superior Suit. All rooms are bright, modern, quiet and feature a bath or walk -in shower, small fridge and free WiFi . Connecting rooms and family rooms are available. The hotel has several rooms for guests in a wheelchair. Enjoy a unique experience in elegant rooms that every detail is carefully considered for our guests satisfaction.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  99 reviews

Less then expected

TripAdvisor rating 3.0/5

lelions Business - TripAdvisor review

Poeple in the reception speak poor english Poeple in the bar almost don't speak english i asked for a lemon juce i get very bad quality one!!!! the guy in the security is not at all professional hotel is nice but service is medium for such price at night you could not sleep well there is a noise of generator or something else which is very bad I get 2 breakfast in your hotel but they didn't gave me invoice i even asked about an invoice 3 times by e mail.....

dated and jaded

TripAdvisor rating 3.0/5

LeoLev5 Solo travel - TripAdvisor review

BigBusiness conference centre standard, all set up fornimpersonal expenses acconts and now filled by tour buses. Difficult to access and not BEAUTIFUL. Deserted by the airport which would have been its bread-and-butter, now jaded and undermauntained, awaiting a new lease of life

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul West Hotel & Convention Center . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuğçe Kadayıfçıoğlu Guest Realtions

Not good for sleeping

TripAdvisor rating 2.0/5

278carlop Business - TripAdvisor review

Not a good experience. Laundry late, bed too soft, phone not working. Even if after my complaint the Manager has been kind, overall experience has been not as high as Mercure standards would require. Pity.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul West Hotel & Convention Center . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

Hotel very very good

TripAdvisor rating 5.0/5

Domenico P Business - TripAdvisor review

This hotel is very clean, confortable because near the airport. Room was very nice and bed, as laways with Accor, was beautiful. Breakfast nice. People very friendly. Unfortunately I could not visit Istanbul, because I was on a business trip. I will keep this hotel in mind for next time.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul West Hotel & Convention Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve PASLIER Guest Relations Executive

New but not that functional

TripAdvisor rating 3.0/5

Sergio7475 Business - TripAdvisor review

The hotel is recent, but still looks unfinished. It looked like a conference kind of hotel only. The room was OK, large enough, the bed was comfortable and the bathroom also OK. Unfortunately no WiFi was accessible in the room. Imagine a business person without WiFi nowadays? Quite odd! Service was very slow. Check in took ages. I think that an intense approach is needed to put the hotel in the right way.

Dear Valuable Guest, Thank you for taking time to tell us about your experience at Mercure Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured we have addressed this with the team to ensure we improve on this. I hope that you will visit us again the next time you are in Istanbul. Kind regards, İnci Ecem Kılıç

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