Mercure Istanbul West Hotel & Convention Center

This hotel ticks most boxes: spacious room, clean, 2 good size comfortable beds, enjoyable shower with rain shower head and good location. The breakfast spread was decent but not the best. Overall an enjoyable stay and I would recommend it

The Mercure is attached to the Pullman but it is a very very poor cousin to the Pullman. Lights are like in a Steven King movie, barely lit, but I suppose it detracts from the stained and worn carpet. Our room had the same grotty carpet, cigarette burns on the bedside tables, holes in the headboard, aircon that only heats, a light that immediately shorted out at the on/off switch, small paper cups for tea making that leak with boiling water. When we approached reception they said "What do you want me to do about it?" Would not recommend at all. Terrible experience.

We are staying there while we were waiting for connected flight. We did not get 3 beds room, and we waited over 4 hours for an extra bed for my son in 2 beds room. In first room they give us the door was broken, and when we get the second room electric lock faild... Carpet floor in the room is in realy bad shape. Stuf also isn't very friendly... Do not go there.

Fantastic staff, great rooms, everything works in the room and the bed is amazing, the dining area and the bar are wonderful the service is great, the smoking area is great, I have found the perfect hotel to stay in my next trips with my son , the prices are great and I am not looking for other places, here it is perfect.

Poeple in the reception speak poor english Poeple in the bar almost don't speak english i asked for a lemon juce i get very bad quality one!!!! the guy in the security is not at all professional hotel is nice but service is medium for such price at night you could not sleep well there is a noise of generator or something else which is very bad I get 2 breakfast in your hotel but they didn't gave me invoice i even asked about an invoice 3 times by e mail.....