Novotel Rayong Star Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 976 reviews

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109 Sukhumvit Road, Tha Pradu, Muang Rayong District, 21000 RAYONG, Thailand

Description

Our accommodation(s)

Hotel location

Novotel Rayong Star Convention Centre

109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
Thailand

GPS:12.68642, 101.27022

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

All Day Dining restaurant, serving flavorful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 220 guests, providing plenty of space for families and business travelers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  976 reviews

Customer review rating 4.5/5

Hataikan P. Business - Confirmed reviews ALL

Mattress & pillows is nice, clean and clear and good to sleep. Locations is perfect and convenient for stay for working. Price competitive and good breakfast lines

Dear Hataikan P., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maiprae Ruengram (Pla) Assistant Front Office Manager

Customer review rating 4.5/5

Aakash V. Business - Confirmed reviews ALL

Staffs were so friendly and especially the housekeeping staff was too good.

Dear Aakash V., Thank you very much for sharing your wonderful feedback regarding your recent business stay with us. We are truly delighted to know that you had a comfortable stay and found our team to be friendly and attentive. Your kind words about our housekeeping staff mean a great deal to us. We are especially pleased to hear that Khun Ashapurong and Khun PIM contributed positively to your experience. We will proudly share your compliments with them and the entire team. It is also encouraging to receive your excellent ratings, particularly for cleanliness (100/100) and your 10/10 recommendation. As a valued ALL member, your recognition is sincerely appreciated and motivates us to continuously maintain and enhance our service standards. Thank you as well for acknowledging our sustainability efforts, including the use of glass bottled water and our towel reuse program. We are committed to reducing our environmental impact while ensuring our guests’ comfort, and it is rewarding to know that you noticed these initiatives. We truly appreciate your support and look forward to welcoming you back for another pleasant stay in the near future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road, Thapradu, Muang Rayong 21000

Customer review rating 5.0/5

Jason L. P. Families - Confirmed reviews ALL

Would stay again

Dear Jason L. P., Thank you very much for your wonderful review and for awarding us a perfect score across all aspects of your stay. We are truly delighted to know that you enjoyed our hotel, comfortable room, swimming pool, and especially the warm and friendly service from our team. Your kind comment that “everyone was nice” means a great deal to us and will certainly be shared with all our staff as a great source of motivation. It is especially rewarding to hear that you would stay with us again and highly recommend our hotel to others. Thank you for choosing to stay with us for your family trip. We sincerely look forward to welcoming you and your family back again in the near future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road, Thapradu, Muang Rayong 21000

Customer review rating 5.0/5

Kittikorn K. Families - Confirmed reviews ALL

This hotel is an excellent choice for families, offering complete facilities, a well-designed swimming pool, and a fun kids’ club. The staff provide warm, attentive service and show great flexibility, making the stay very comfortable and relaxing. It’s ideal for travelers looking to unwind and escape from busy, overcrowded tourist hotels. Despite being close to a local market, the hotel grounds are well separated, ensuring privacy and a peaceful environment. There are also many delicious local food options nearby, such as rice porridge and pork blood soup, adding to the authentic experience.

Dear Khun Kittikorn K., Thank you very much for your outstanding review and for awarding us a perfect score across all aspects of your stay. We are truly honored to be your choice for a family getaway and sincerely appreciate your loyalty as an ALL Gold member. We are delighted to know that you enjoyed our central location, peaceful and uncrowded atmosphere, and the privacy of our hotel grounds. It is especially rewarding to hear that our family-friendly facilities, including the swimming pool and kids’ club, contributed to a comfortable and relaxing stay for you and your family. Your kind recognition of our team’s warm, attentive, and flexible service means a great deal to us. We are also pleased that you appreciated the authentic local dining options nearby and found value in both your booking experience through the ALL App and the recognition you received as a loyalty member. Thank you once again for your trust, recommendation, and continued support. We very much look forward to welcoming you and your family back for another memorable stay in the near future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Customer review rating 4.5/5

Nattawoot K. Business - Confirmed reviews ALL

Nice room and well clean

Dear Khun Nattawoot K., Thank you very much for taking the time to share your feedback with us. We are delighted to learn that you had a comfortable stay and that you were pleased with the cleanliness of the room and the overall accommodation. Your excellent ratings for check-in, our team, and cleanliness are truly appreciated and serve as great encouragement for our staff. We are also grateful for your positive comments regarding breakfast, WiFi, sustainability efforts, and your overall experience. It is an honor to welcome you as a valued ALL Accor member, and we sincerely appreciate your recommendation of both our hotel and the loyalty program. We look forward to welcoming you back again in the future and providing you with another enjoyable stay. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Other web-users rate our hotel

  • 498 reviews 9.3/10 Location
  • 927 reviews 8.4/10 Room
  • 835 reviews 9.1/10 Service
  • 11 reviews 9/10 WiFi
  • 543 reviews 8.6/10 Cleanliness
  • 401 reviews 8.9/10 Breakfast
  • 362 reviews 9.6/10 Vibe
  • 262 reviews 8.4/10 Amenities

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