Novotel Rayong Star Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 729 reviews

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Novotel Rayong Star Convention Centre - Image 1
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109 Sukhumvit Road, Tha Pradu, Muang Rayong District, 21000 RAYONG, Thailand

Description

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Hotel location

Novotel Rayong Star Convention Centre

109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
Thailand

GPS:12.68642, 101.27022

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

All Day Dining restaurant, serving flavourful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 150 guests, providing plenty of space for families and business travelers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  729 reviews

Exceptional Service - Above and Beyond Care at Novotel Rayong Star

Customer review rating 5.0/5

Thanida Families - Confirmed reviews ALL

Dear Khun Thanida U., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. We\'re thrilled to hear that you had another fantastic stay and that our team could assist you with your blazer. Providing exceptional service and a consistently great experience is our goal, and we\'re delighted that we continue to meet your expectations. Your recommendation means a lot to us, and we truly appreciate your loyalty. We look forward to welcoming you back for another memorable stay at Novotel Rayong Star Convention Centre. Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Good location and great staff

Customer review rating 5.0/5

Yannawut T. Couples - Confirmed reviews ALL

Dear Khun Yannawut T., Thank you for sharing your thoughtful review at Novotel Rayong Star Convention Centre. We\'re thrilled to hear that you enjoyed our convenient location, attentive staff, and the comfort of our room, especially the soft bed that made it hard to leave. Your kind words about our service mean a lot to us. We\'re sorry about the minor inconvenience with the sink and appreciate your understanding. We\'ll make sure to address this issue promptly. Khun Yannawut , thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

The room was good but check-in service was inattentive

Customer review rating 2.0/5

Np Couples - Confirmed reviews ALL

Dear Khun Nutch P., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. Thank you for sharing your detailed feedback. We\'re thrilled to hear you appreciated the complimentary upgrade to a Deluxe room and found it spacious and great value for your stay. We apologize for the confusion about the gym location and will definitely work on improving the signage for better clarity. We\'re also sorry to learn about the check-in service issues regarding the breakfast and check-out time. Your comments are very important to us, and we\'ll ensure our team improves on communicating such details more effectively. Thank you for bringing this to our attention, and we hope to provide you with a smoother experience on your next visit. Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre

Good stay

Customer review rating 5.0/5

Nithiphat Couples - Confirmed reviews ALL

Dear Khun Nithiphat C., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. Thank you for taking the time to share your wonderful feedback. We\'re delighted you enjoyed our convenient location, the nearby market, and found our staff to be friendly. It\'s wonderful to hear that your room was comfortable as well. We look forward to welcoming you again in the future Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre

Good service and comfortable accommodation

Customer review rating 4.5/5

Modtanoy あ. Business - Confirmed reviews ALL

Dear Khun Kitaarintr F., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. We\'re delighted to hear that you received excellent service during your stay. We sincerely apologize for the inconvenience caused by the refrigerator and the restroom odour. Your comfort is our priority, and we appreciate you bringing these concerns to our attention. Please know that we take all feedback seriously and will address these issues to improve our guest experience. We hope to welcome you back in the future and provide an even better stay. Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre

Other web-users rate our hotel

  • 374 reviews 9.4/10 Location
  • 730 reviews 8.4/10 Room
  • 626 reviews 8.4/10 Service
  • 15 reviews 8.7/10 WiFi
  • 385 reviews 8.6/10 Cleanliness
  • 343 reviews 9.5/10 Vibe
  • 305 reviews 9.1/10 Breakfast
  • 164 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.