Description
Our accommodation(s)
Page 1 out of 3, Room 1 : Standard Room Twin Beds , Room 2 : Standard Room 1 King Bed
Room
Standard Room Twin Beds
- 4 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x Twin bed(s)
- Views: City View
Room
Standard Room 1 King Bed
- 4 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Executive Suite, Lounge Access, 1 King Bed
Non contractual photo
- 4 pers. max
- 84 m² / 904 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe room , Lounge Access, 1 King Bed
- 4 pers. max
- 43 m² / 462 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Accessible room
Hotel location
Novotel Rayong Star Convention Centre
109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
Thailand
GPS:12.68642, 101.27022
Contact email
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
FOOD EXCHANGE
All Day Dining restaurant, serving flavourful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 150 guests, providing plenty of space for families and business travelers.
After 8 Bar & Lounge
Located on the ground floor, the Lobby Bar is both a relaxing lounge and a laid-back restaurant, open from 8am to 11pm everyday the perfect spot for impromptu meetings and casual get-togethers in Rayong City area.
Breakfast
Pool
You can relax at our outdoor swimming pool by lying on a sun lounger . The children's pool is designed for our youngest guests can enjoy their time.
Fitness center
Non contractual photo
Currently unavailable
Refuel and challenge your body, our fitness center is equipped with cardio machines, weight training machines, stretching machines and much more, the latest state-of-the-art equipment for endless possibilities for dynamic workouts.
Meetings & Events
- Number of Meeting Room
- 9
- Surface of the largest room
- 649 m² / 6985.771 sq ft
- Maximum seats capacity
- 1500
- Maximum capacity for banquets
- 540
Weddings
Non contractual photo
At Novotel Rayong Star Convention Centre, we have multiple wedding venues for your special day from 80 guests to 540 guests. Our event rooms are designed and built with a modern and stylish design. Be it from boutique gathering to large gala wedding.
Our guest reviews
Customer review rating 3.5/5
Wanwisa M. Business - Confirmed reviews ALL
Dear Khun Wanwisa M., Thank you very much for taking the time to share your feedback regarding your recent stay with us at Novotel Rayong Star Convention Centre. We sincerely regret to learn that certain aspects of your experience did not meet your expectations, particularly concerning the absence of amenities such as a toothbrush and slippers in your room, as well as the cleanliness in the curtain area. Please accept our deepest apologies for any inconvenience this may have caused. Your comments have been shared with the relevant departments to ensure immediate corrective actions are taken, especially in regard to our housekeeping standards. We truly appreciate your understanding of our sustainability efforts. However, we also acknowledge your point that certain essential items should remain readily available in-room for guest comfort and convenience. Your insights are valuable, and we will take them into careful consideration as we continue to refine our approach to balancing environmental responsibility with guest satisfaction. While our location offers proximity to the local market, we regret if the distance to the beach did not align with your expectations. We hope the surrounding area still contributed positively to your overall experience. Khun Wanwisa, thank you once again for your constructive feedback. We value your perspective and hope to have the opportunity to welcome you back in the future, offering an improved and seamless stay. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000
Customer review rating 2.5/5
Jeerada G. Families - Confirmed reviews ALL
Dear Khun Jeerada G., Thank you for taking the time to share your experience with us. We sincerely regret to hear that your recent stay did not meet your expectations, particularly with regard to safety and service. Please accept our deepest apologies for any discomfort or inconvenience you encountered. We take all concerns regarding guest security very seriously, and your comments regarding the accessibility of entrances and elevator access have been noted with utmost attention. We will be reviewing our current protocols to ensure that appropriate measures are in place to maintain a secure and welcoming environment for all our guests. We are also sorry to hear about the lack of attentiveness from some of our staff during inclement weather. Providing warm, considerate service is a standard we strive to uphold at all times, and your feedback has been shared with the relevant departments for immediate review and improvement. On a positive note, we are pleased to learn that you found our family-friendly facilities, including the children’s pool and playroom, to be enjoyable. We also acknowledge your comments regarding the breakfast offering, and we will assess how we might better align its value with guest expectations. We genuinely appreciate your feedback, as it is instrumental in helping us enhance the overall guest experience and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000
Customer review rating 4.0/5
Varisa N. Families - Confirmed reviews ALL
เรียน คุณ Varisa N., กราบขอบพระคุณเป็นอย่างยิ่งสำหรับความคิดเห็นและแบ่งปันประสบการณ์การเข้าพักของท่านที่โรงแรม โนโวเทล ระยอง สตาร์ คอนเวนชั่น เซ็นเตอร์ ทางโรงแรมรู้สึกยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในบริการของเราทั้งในส่วนของที่นอน ทีวีและแชมพู สบู่โลชั่นครับ เราจะนำความเห็นของท่านแจ้งให้ทีมงานทราบ และมั่นใจว่าความเห็นตอบกลับนี้จะเป็นสิ่งที่ทำให้ให้ทีมงานทุกคนเพียรพยายามปรับปรุงคุณภาพการบริการอย่างต่อเนื่องตลอดไป คำติชมของท่านถือเป็นแรงบันดาลใจสำคัญที่จะมาเติมเต็มขวัญและกำลังใจแก่พนักงานทุกคน ขอบคุณจากใจครับ คุณ Varisa ครับ ในส่วนน้ำและทางไปสระว่ายน้ำตามท่านกล่าวถึง ทางเราได้ ส่งต่อให้แผนกที่เกี่ยวข้องได้แก้ไขปรับปรุงต่อไปครับ ขอขอบพระคุณอีกครั้งที่กรุณาร่วมแบ่งปันประสบการณ์ และเราหวังว่าการมาเยี่ยมเยือนในครั้งต่อไปของท่านจะเป็นที่น่าพอใจเช่นเดียวกับที่ผ่านมา ขอแสดงความนับถือ อภิชัย รัฐถาวร ผู้จัดการแผนกต้อนรับส่วนหน้า โรงแรม โนโวเทล ระยอง สตาร์ คอนเวนชั่น เซ็นเตอร์
Customer review rating 5.0/5
Ryan A. Friends - Confirmed reviews ALL
Dear Ryan A., Thank you very much for your kind and thoughtful review at Novotel Rayong Star Convention Centre. We are delighted to learn that your stay, though brief, was a memorable one. It is especially rewarding to hear that Khun Pla, Khun Tidtee, Khun Snook, and our bartender contributed positively to your experience. Your compliments will certainly be shared with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also pleased to know that you enjoyed the spacious accommodation, our convenient location, and the quality of the cuisine. Ryan, thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000
Exceptional Service - Above and Beyond Care at Novotel Rayong Star
Customer review rating 5.0/5
Thanida Families - Confirmed reviews ALL
Dear Khun Thanida U., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. We\'re thrilled to hear that you had another fantastic stay and that our team could assist you with your blazer. Providing exceptional service and a consistently great experience is our goal, and we\'re delighted that we continue to meet your expectations. Your recommendation means a lot to us, and we truly appreciate your loyalty. We look forward to welcoming you back for another memorable stay at Novotel Rayong Star Convention Centre. Best regards, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000
Web-users rating
Other web-users rate our hotel
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399 reviews
9.4/10
Location
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772 reviews
8.4/10
Room
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678 reviews
8.5/10
Service
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15 reviews
8.7/10
WiFi
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403 reviews
8.5/10
Cleanliness
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360 reviews
9.4/10
Vibe
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329 reviews
9.1/10
Breakfast
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48 reviews
9.2/10
Location
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111 reviews
8.6/10
Room
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90 reviews
8.1/10
Service
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62 reviews
8.3/10
Cleanliness
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46 reviews
9/10
Breakfast
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39 reviews
9.2/10
Vibe
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7 reviews
5.4/10
Beach
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40 reviews
9.2/10
Location
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105 reviews
7.6/10
Room
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94 reviews
8.2/10
Service
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50 reviews
8.5/10
Cleanliness
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43 reviews
8.8/10
Breakfast
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42 reviews
7/10
Food
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37 reviews
9.1/10
Vibe
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22 reviews
9.3/10
Location
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61 reviews
6.8/10
Room
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57 reviews
8.1/10
Service
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29 reviews
8.8/10
Vibe
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24 reviews
7.8/10
Cleanliness
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15 reviews
8.9/10
Breakfast
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16 reviews
9.5/10
Location
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28 reviews
8.2/10
Room
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22 reviews
8.5/10
Service
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14 reviews
9.4/10
Vibe
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11 reviews
8.9/10
Breakfast
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8 reviews
8.6/10
Cleanliness
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