Novotel Rayong Star Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 533 reviews

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Novotel Rayong Star Convention Centre - Image 1
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109 Sukhumvit Road, Tha Pradu, Muang Rayong District, 21000 RAYONG, Thailand

Description

Our accommodation(s)

Hotel location

Novotel Rayong Star Convention Centre

109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
Thailand

GPS:12.68642, 101.27022

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

All Day Dining restaurant, serving flavourful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 150 guests, providing plenty of space for families and business travelers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  533 reviews

Loved it

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

My third long stay - I’ll always stay here.

Great stay with lot of benefits for member

Customer review rating 4.5/5

H B. Families - Confirmed reviews ALL

Great stay. Room is new and well equip. Staff are friendly and good hospitality. Benefit for accor member was great especially after8 bar. Pool is big and child facilities indoor and outdoor is good.

Nice hotel, very clean and very well located

Customer review rating 5.0/5

Mauricio D. Business - Confirmed reviews ALL

The hotel was very clean, the food was excellent and had many choices, the staff was particularly extremely friendly and nice. Everything was perfect!!

Dear Khun Mauricio D., We very much appreciate your comments and top scores regarding your stay at the Novotel Rayong Star Convention Centre. We are delight to read that clean room and our friendly staff were impressed your stay recently thank you very much. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Unfortunately, it's raining day to stay ! Can't visit the Night bizzar

Customer review rating 4.0/5

Paul Couples - Confirmed reviews ALL

Hotel is in good location but unfortunately, the Rayong is really a non-interesting city

Dear Khun Wai Kau W., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Badly

Customer review rating 1.0/5

Kemchat Business - Confirmed reviews ALL

Air condition very cold cannot adjust Warm water is very hot Water if not cold or hot water cannot adjust Not only one room but every room

Dear Khun Kemchat W., Thank you for sharing your experience at the Novotel Rayong Star Convention Centre. We are sorry that our facilities did not meet your expectations, we should have handled this this better; please allow me to express my sincerest apologies for this shortcoming. Especially air condition and hot water system, we have taken to heart and will improve going forward. At Novotel Rayong Star Convention Centre, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Apichai Ratthaworn Front Office Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Other web-users rate our hotel

  • 280 reviews 9.1/10 Location
  • 554 reviews 8.1/10 Room
  • 473 reviews 8.7/10 Service
  • 12 reviews 7.8/10 WiFi
  • 300 reviews 8.8/10 Cleanliness
  • 259 reviews 9.7/10 Vibe
  • 223 reviews 9.1/10 Breakfast
  • 141 reviews 8.4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.