Novotel Rayong Star Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 959 reviews

Novotel Rayong Star Convention Centre - Image 1
Novotel Rayong Star Convention Centre - Image 2
Novotel Rayong Star Convention Centre - Image 3
Novotel Rayong Star Convention Centre - Image 4

Description

Our accommodation(s)

Hotel location

Novotel Rayong Star Convention Centre

109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
Thailand

GPS:12.68642, 101.27022

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

All Day Dining restaurant, serving flavorful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 220 guests, providing plenty of space for families and business travelers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  959 reviews

Customer review rating 4.5/5

Nattawoot K. Business - Confirmed reviews ALL

Nice room and well clean

Dear Khun Nattawoot K., Thank you very much for taking the time to share your feedback with us. We are delighted to learn that you had a comfortable stay and that you were pleased with the cleanliness of the room and the overall accommodation. Your excellent ratings for check-in, our team, and cleanliness are truly appreciated and serve as great encouragement for our staff. We are also grateful for your positive comments regarding breakfast, WiFi, sustainability efforts, and your overall experience. It is an honor to welcome you as a valued ALL Accor member, and we sincerely appreciate your recommendation of both our hotel and the loyalty program. We look forward to welcoming you back again in the future and providing you with another enjoyable stay. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Customer review rating 5.0/5

Lance H. Couples - Confirmed reviews ALL

Excellence is second nature to these guys. Really happy with the whole experience. Thank you for making our stay so welcoming.

Dear Lance H., Thank you very much for taking the time to share such a detailed and outstanding review of your stay with us. We are truly honored to receive your perfect ratings and sincerely delighted to learn that your overall experience exceeded expectations. Your kind words about our team, service standards, welcoming atmosphere, and facilities are greatly appreciated and serve as wonderful motivation for all of us. We are especially pleased that our team was able to assist you promptly with your booking and that you enjoyed the complimentary upgrade to a suite during your extended stay. It is gratifying to know that you found the room spacious and comfortable, the breakfast offerings fresh and plentiful, and that the gym and pool met your expectations. We are also glad that our engineering team was able to resolve the maintenance issue quickly and efficiently. Thank you as well for your valuable feedback regarding the minor maintenance observations. Please be assured that these comments have been shared with the relevant departments for further review and improvement. We also sincerely appreciate your recognition of our sustainability efforts and your personal contribution to supporting them during your stay. It was a pleasure welcoming you as a valued ALL Accor member, and we are grateful for your strong recommendation. We very much look forward to welcoming you back again and providing you with another exceptional experience in the future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Customer review rating 5.0/5

Pierre L. J. Solo - Confirmed reviews ALL

It was a 1 week stay and it just felt like home. Warm welcome, comfortable room and ideally located.

Dear Pierre L. J., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maiprae Ruengram (Pla) Assistant Front Office Manager

Customer review rating 5.0/5

Krittika P. Business - Confirmed reviews ALL

It was the definition of a "comforting stay." From start to finish, the experience exceeded my expectations.

Dear Krittika P., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. We are delighted to know that your stay was a seamless blend of comfort and convenience, and that the overall experience exceeded your expectations. We will be sure to share your kind words with our team, as they will certainly serve as great encouragement for us to continue delivering high-quality service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maiprae Ruengram (Pla) Assistant Front Office Manager

Customer review rating 4.5/5

Nakarin S. Business - Confirmed reviews ALL

Breakfast very nice.

Dear Nakarin S., We very much appreciate your comments regarding your stay at the Novotel Rayong Star Convention Centre. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maiprae Ruengram Assistant Front Office Manager Novotel Rayong Star Convention Centre

Other web-users rate our hotel

  • 488 reviews 9.4/10 Location
  • 912 reviews 8.3/10 Room
  • 809 reviews 9/10 Service
  • 11 reviews 9/10 WiFi
  • 532 reviews 8.5/10 Cleanliness
  • 410 reviews 8.9/10 Breakfast
  • 361 reviews 9.6/10 Vibe
  • 131 reviews 8.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Rayong