Novotel Rayong Star Convention Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,001 reviews

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Description

Our accommodation(s)

Hotel location

Novotel Rayong Star Convention Centre

109 Sukhumvit Road, Tha Pradu, Muang Rayong District
21000 RAYONG
Thailand

GPS:12.68642, 101.27022

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOOD EXCHANGE

All Day Dining restaurant, serving flavorful food inspired by international cuisines. Located on the lobby floor, the stylish and bright dining room can seat up to 220 guests, providing plenty of space for families and business travelers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,001 reviews

Customer review rating 4.0/5

Danupon N. Couples - Confirmed reviews ALL

The hotel was very busy the day we stayed but the staff were very helpful from finding a parking space, checking in and attending to details

Dear Khun Danupon N., Thank you very much for taking the time to share your feedback following your recent stay with us. We truly appreciate your kind comments regarding our team. Despite the hotel being exceptionally busy during your visit, we are delighted to learn that our staff were able to assist you efficiently, from arranging parking to ensuring a smooth check-in and attending to your needs throughout your stay. Your special mention of " Khun Banana " is greatly appreciated, and we will be pleased to share your recognition with them. We are also grateful for your positive ratings in areas such as booking experience, arrival, cleanliness, and overall service. At the same time, we value your feedback regarding your accommodation, as it helps us identify opportunities for further improvement. It is a pleasure to know that, as an ALL Accor Gold member, you had a satisfying experience and would recommend both our hotel and the loyalty programme. Your support and trust mean a great deal to us. Thank you once again for your thoughtful feedback. We look forward to the opportunity of welcoming you back for an even more enjoyable stay in the future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road, Thapradu, Muang Rayong 21000

Customer review rating 5.0/5

Philippe B. Couples - Confirmed reviews ALL

Pla made our stay so welcoming with her care

Dear Philippe B., We would like to extend our heartfelt gratitude for your wonderful review and for choosing to celebrate your wedding anniversary with us. We are truly delighted to learn that you had such an exceptional experience and that your stay was both memorable and enjoyable. It is especially rewarding to know that " Pla " contributed so significantly to making your visit welcoming and special. Your kind recognition of her care and dedication will certainly be shared with her, as it serves as a great source of motivation for our team. We are also pleased that you appreciated the room upgrade and found the accommodation, cleanliness, breakfast selection, and overall services to your highest satisfaction. Your excellent ratings across all aspects of your stay, as well as your continued trust as an ALL Accor Platinum member, mean a great deal to us. Thank you once again for your generous feedback and recommendation. It would be our pleasure to welcome you back for another memorable occasion in the future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road, Thapradu, Muang Rayong 21000

Customer review rating 5.0/5

David J. Couples - Confirmed reviews ALL

We had an exceptionally good time everything was perfect

Dear David J., Thank you very much for your exceptional review and for choosing to celebrate such a special occasion "Honeymoon" with us. We are truly delighted to learn that your stay was perfect in every aspect and that you had such a memorable experience as a couple. It is especially rewarding to know that our team, particularly our check-in staff, contributed positively to your visit. Your kind recognition will be shared with them and the entire team. We are also pleased that you appreciated our sustainability initiatives, facilities, and services, including the pool and our efforts toward environmentally responsible practices. Your acknowledgment encourages us to continue delivering meaningful and high-quality experiences for our guests. Thank you once again for your generous recommendation and perfect scores across all areas. It was a privilege to be part of your honeymoon, and we sincerely hope to welcome you back for many more special occasions in the future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Customer review rating 5.0/5

Onanong C. Families - Confirmed reviews ALL

Well located, warm welcome and comfortable

Dear Khun Onanong C., Thank you very much for your wonderful review and for choosing to stay with us during your family trip. We’re delighted to hear that you enjoyed our convenient location, warm welcome, and comfortable accommodation. It’s especially rewarding to know that our team made a positive impression on your stay, your kind words will certainly be shared with them. We also appreciate your feedback regarding the cleanliness of the baby cot. Please accept our sincere apologies for this oversight. Your comment has been shared with our housekeeping team to ensure this is addressed and improved immediately. Thank you as well for highlighting areas such as WiFi and ease of access. Your feedback is very valuable and helps us continue enhancing our guest experience. We truly appreciate your recommendation and perfect scores in many areas. We hope to have the pleasure of welcoming you and your family back again very soon. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road Thapradu Muang Rayong 21000

Customer review rating 5.0/5

Steven R. Couples - Confirmed reviews ALL

Lovely quiet hotel with very comfortable beds and amazing friendly staff too.

Dear Steven R., Thank you very much for your exceptional and detailed feedback. We are truly honored to receive such outstanding ratings across all aspects of your stay. We are delighted to learn that you enjoyed our prime location, the tranquility of the hotel, and the comfort of our beds. It is especially rewarding to hear your kind praise for our team, whose dedication to providing warm and attentive service is at the heart of everything we do. We are also grateful for your continued trust as a valued member of the ALL Accor Live Limitless loyalty programme. Your perfect scores for the booking experience, arrival and departure, accommodation, cleanliness, breakfast selection, WiFi, and our sustainability efforts are deeply appreciated and serve as great motivation for our entire team. Thank you as well for your willingness to recommend us so highly. It was our pleasure to host you, and we very much look forward to welcoming you back for another memorable stay in the near future. Best regards, Apichai Ratthaworn Room Division Manager Novotel Rayong Star Convention Centre 109 Sukhumvit Road, Thapradu, Muang Rayong 21000

Other web-users rate our hotel

  • 476 reviews 9.2/10 Location
  • 883 reviews 8.5/10 Room
  • 821 reviews 9.2/10 Service
  • 10 reviews 9.2/10 WiFi
  • 514 reviews 8.6/10 Cleanliness
  • 385 reviews 9.1/10 Breakfast
  • 329 reviews 9.6/10 Vibe
  • 254 reviews 8.4/10 Amenities

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