Mercure Pattaya Ocean Resort 4 stars

Customer review rating 4.3/5 6,416 reviews
Mercure Pattaya Ocean Resort
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Ocean resort with mini water park themed, mini rock climbing wall and caves.

  • 200 metres away from Pattaya beach

  • Walking distance to beach,Terminal 21 Pattaya, Art in Paradise, bargain market & entertainment

  • Pamper your kids everyday with MyKids package

  • Indulge in our unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMI INTLPaying
  • Languages spoken at the hotel
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9
Pattaya Second Road
Nhongprue Banglamung
20150
pattaya
thailand

Tel: +6626592888

Fax: (+66)2/6592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SUVARNABHUMI At 125km / 77.67 miles

  • By plane

    SUVARNABHUMI INTL At 120km / 74.56 miles - Shuttle paying

GPS :12.94721, 100.887436

Our accommodations

Accessible room

Superior King

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
Accessible room

Superior Twin

  • Max. number of persons: 4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Ocean View King

  • Max. number of persons: 3
  • Area: From 26
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Ocean View King

  • Max. number of persons: 3
  • Area: From 26
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Deluxe Ocean View Twin

  • Max. number of persons: 3
  • Area: From 26
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Executive Family Suite

  • Max. number of persons: 6
  • Area: From 66
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Ocean View Suite

  • Max. number of persons: 3
  • Area: From 40
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathrobe

Our restaurants and bars

MOLTEN

Type of cuisine: International

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

M LOUNGE

Photo non contractuelle / Strictly non binding

Unwind with friends and family or meet up with business colleagues at the hotel bar, which has a wide selection of delectable drinks and tasty light bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 300

  • Maximum capacity: 282 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Mercure Pattaya Ocean Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,416 reviews

tripadvisor

TripAdvisor Rating 4.0/5

829 reviews

Good stay

Customer review rating 4.3/5

T. F. S. Business - 11/02/2020 Confirmed reviews ALL

Friendly staffs. Comfort stay. Except no executive lounge.

Dear Fuh S. T., We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. Sorry to share with you that we do not offer the executive lounge in this resort, but we do have our MLounge bar in the lobby if you ever care for any drinks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Lopez General Manager

Nice Hotel

Customer review rating 4.3/5

Torsten G. Business - 09/02/2020 Confirmed reviews ALL

nice Hotel in a good lokation

Dear Torsten G., We are very glad to know that you loved the hotel and its superb location, please feel free to come by anytime, you are most welcomed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Lopez General Manager

Good Room, Great Staff

Customer review rating 4.3/5

Bobby Business - 05/02/2020 Confirmed reviews ALL

Staff was very friendly and accomodating.

Could Be Better

Customer review rating 4.3/5

Adelani H. Families - 04/02/2020 Confirmed reviews ALL

The aircon in our room broken so the receptionist told us to move to a new room, in the new room the door didn't work properly but later it worked. Sadly after that the wifi also didn't work until we are so tired to even try again. In the end we can't use the wifi at all. We are so tired from strolling around Pattaya yet we have to deal with this stuff..... we have to call the receptionist 3-4 times! The next morning I complained again to the receptionist but sadly we just stay there for a night so there's they can do nothing. I'm so sorry but my mom and I deeply disappointed with the room, we expect to have a peaceful rest yet we have a hectic night. Hope you can improve it, thank you.

Dear Adelani H., Thank you for taking time off in order to share your constructive feedback about our services, i sincerely apologize for all the turn downs you experienced in our hotel, allow me to inform you that this is not the way that i expect my guests to be treated, nevertheless your voice is of utmost importance for me and do hope that i can make it up to you if you ever decide to come back with us, i will personally make sure your experience is up to your expectations, i highly appreciate your comments and i will make sure to improve this even for future guests. Sincerely, Pablo Lopez General Manager

Good Location

Customer review rating 4.3/5

Bhumi Business - 04/02/2020 Confirmed reviews ALL

It's not too far from the beach, and the other side is near walking street at night.

Perfect stay

Customer review rating 4.3/5

Sarayut K. Solo - 03/02/2020 Confirmed reviews ALL

Well located and new facilities.

Dear Sarayut K., We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pablo Lopez General Manager

Good Stay

Customer review rating 4.3/5

Ravichandra B. Business - 03/02/2020 Confirmed reviews ALL

Good Hospitality,Cleanliness .

Well located

Customer review rating 4.3/5

Wendy Solo - 02/02/2020 Confirmed reviews ALL

So near Terminal 21 and Big C Also there is 7-11 next to it

Well located, nearby shopping mall

Customer review rating 4.3/5

Keerakit Families - 02/02/2020 Confirmed reviews ALL

Overall is ok, water park is good and fun for all kids.

Water pipe has odd smell, hot water supply not steady

TripAdvisor rating 4.0/5

ChanKW2020 02/02/2020 TripAdvisor review

On first night, water pipe in toilet has odd smell. Staff came and spray the air cleaner. On second night, hot water supply in bathroom was not steady. On fourth day the staff forgot to refill the facial tissue box.

Dear ChankW2020, I do apologize for the issues that you have encountered during your stay, at the same time i also appreciate your constructive feedback about our services, we do hope to have the chance to welcome you once again and have you experience our property with improvement on the stability of the water temperature, the service in the room by refilling all guest amenities and as well for any unfortunate odor. we hope that you had a safe trip back home and look forward to welcoming you once again at out establishment. Sincerely, Pablo Lopez General Manager

Good stay

Customer review rating 4.3/5

Satish Business - 01/02/2020 Confirmed reviews ALL

Good hotel, however very difficult to find entrance.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You can reach to the hotel from holiday inn side beach road or second road from central marina side since both ways are connected to the hotel and you can see the hotel signage on main road. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vikrant Chauhan Operations Manager

Excellent Stay

Customer review rating 4.3/5

Zhu Solo - 30/01/2020 Confirmed reviews ALL

The location of the hotel is excellent. Centered in a groups of trendy shopping Mall, like Terminal 21, Big C, Marina . . . and the beach is just right across the road. A 24 hours 7-eleven is right down stair. Korean and Chinese restaurants are all walking distance. Also the famous Soi 6, the open bars, and body cleaning sites are all very near if you are looking for some excitement . . . The staff was helpful and professional. The room was good size, well decorated and clean. The TV was bright and right sized. I got a fantastic beach view because I had a room at higher floor and overlook the Holiday Inn. The breakfast was good with good selections. Actually, a breakfast set at the McDonald's was > 200 baht and the choice was far more less.

Dear Valued Guest Thank you for taking out time and sharing your valuable comments about recent stay with us. I am glad to read that you were satisfied with our products and enjoyed your stay with us. Certainly the hotel is located at very convenient location and you could easily reach out to the beach, nearby shopping centers and local market. I will be looking forward to welcome you again on your next stay and will make your next stay even more memorable one. Sincerely, Vikrant Chauhan Operations Manager

well located

Customer review rating 4.3/5

Suwat Families - 30/01/2020 Confirmed reviews ALL

Hotel location is good. I would complain a bit about amenity in toilet that have no enough as I expected (lack of cotton buds, toothbrush set) which I think it's basic amenity items for all hotels now.

Dear Valued Guest I appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our hotel facilities and services. The rooms amenities are set as per the midscale standards and our premium room are set with full option. However, we provide additional amenities upon request and please feel free to contact our reception on next stay. Thank your once again and we will look forward to welcome you soon in future. Sincerely Vikrant Chauhan Operations Manager

Well located Hotel

Customer review rating 4.3/5

Mukesh K. G. Families - 28/01/2020 Confirmed reviews ALL

Well located. Rooms were adequate in size.Bathroom was good.

Dear Valued Guest Thank you for the choosing Mercure Pattaya Ocean Resort as your choice of hotel and giving us opportunity to serve you during the stay. I am glad that you had a pleasant time with us and liked the modern design of the property including room size and bathroom design. Thank you and I am looking forward to welcome you again on your next visit to the city. Sincerely, Vikrant Chauhan Operations Manage

Very good stay at Mercure Ocean Resort

TripAdvisor rating 4.0/5

milang199 27/01/2020 TripAdvisor review

I just had one night leisure stay in the hotel. Experienced the friendliness of the staff. Clean room. One elevator was out of order but the service lift was allowed to use. Polite and helpful security staff.

Dear Valued Guest Many thanks for taking your time to review the Mercure Pattaya Ocean Resort and we are delighted to know that you enjoyed the stay at the hotel. We take great pride in our hotel and it’s always nice to hear that our guests have enjoyed the facilities and the product we offer and you were offered a clean and comfortable accommodation. I am sorry for the inconvenience caused due to the technical issue in our elevator and we got it fixed. It is our content effort to provide best possible service alternative therefore we opened our service elevator for the time being. Thank you for appreciating our team and this will be great compliment for them It will be our pleasure to welcome and serve you even better experience on your next stay at the hotel. Sincerely Vikrant Chauhan Operations Manager

Good location and nice breakfast

Customer review rating 4.3/5

Yuni Families - 25/01/2020 Confirmed reviews ALL

Good location and nice breakfast

Dear Valued Guest We very much appreciate your comments regarding your stay at the Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vikrant Chauhan Operations Manager

In Pattaya l like to stay Mercure Ocean, very convinience.

Customer review rating 4.3/5

Au Y. W. S. Friends - 24/01/2020 Confirmed reviews ALL

Friendly staffs always with a smiling face, good breakfast and quiet surroundings.

Dear Valued Guest Thank you for taking out time for writing your feedback about recent stay and it is great to read that you liked breakfast service, hotel ambience and convenient location. I appreciate your compliments about the professional and friendly staff service. Thank you again and it will be our great pleasure to welcome you again on your next trip to the city. Sincerely, Vikrant Chauhan Operations Manager

Happily stay

Customer review rating 4.3/5

Vissnu P. Solo - 22/01/2020 Confirmed reviews ALL

I have a very good stay and got very good services at this hotel, especially from the front office staffs and their manager, Alice.

Dear Valued Guest Thank you for taking out time for sharing your splendid review with us and rewarding top scores for everything. It is pleasure to read that you liked our hospitable staff and our Manager service. In overall, you had enjoyed a quality time at the property. At Mercure, we always try our best to provide excellent stay experience and listen to guest's feedback to improve further. Thank you for the great endorsement and we will be pleased to serve you again in near future. Sincerely, Vikrant Chauhan Operations Manager

Fijne schone eigentijdse comfortabele kamer

Customer review rating 4.3/5

Claire Couples - 21/01/2020 Confirmed reviews ALL

Only 1 night stay. But the room was quiet, clean and a comfortable with a good choice of a soft and a firmer pillow.

Dear Sir / Ma'am I appreciate your valuable feedback about recent experience at our property. Thank you for choosing us as your holiday destination and I am glad to know that you were provided clean room as well as you liked the overall facilities and ambience of the hotel. Thank you for sharing your comments and I will look forward to welcome you again on your next trip. Sincerely Vikrant Chauhan Operations Manager

Clean, discret well located Hotel

Customer review rating 4.3/5

Willie Business - 20/01/2020 Confirmed reviews ALL

It was a business trip in which I was satisfy with the Hotel. The only issue is related to the internet connection. As soon as the telephone or Tablett is not more active (Screen is out) the internet connection is also out. The User (me) has to go again to phone/Tablett`s setting, WLAN-connection and select the Provider "Mercure". It is very annoying

Dear Valued Guest Thank you for staying with us and we appreciate your feedback. I am glad to read that you have enjoyed your overall stay with us and you were satisfied with hotel facilities and staff service. I have taken a note about Wi-Fi service and we are taking appropriate action to improve the service in future. Your comments are very important for us and we will continue to improve our services as we are committed to provide excellent service experience to all our guests. Thank you once again and I will look forward to welcome you again on your next trip to the city. Best Regards Vikrant Chauhan Operations Manager
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