Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 363 reviews

Mercure Pattaya Ocean Resort - Image 1
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Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  363 reviews

TripAdvisor Rating  4.0/5  966 reviews

Certificate of excellence 2023

Great stay great location

TripAdvisor rating 5.0/5

Shivamsaraf TripAdvisor review

Overall excellent 👌 Front reception Ploy was very quick to check us in . Housekeeping needs improvement the room was not cleaned twice even on request in four days stay. Great location. Recommended. Location was top . Room size was little Okay but still nice .

Absolutely perfect stay. Hard to fault..if any..keep up the good work

Customer review rating 4.5/5

Chris R. Couples - Confirmed reviews ALL

Checkin was fantastic...room was the best in the house...breakfast was delicious and every aspect of the hotel was clean.

Overall is moderate. Not a true pet-friendly hotel.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Cannot say this hotel a pet-friendly hotel even there is an additional charge. Due to the fact that a pet is allowed to stay in room only. Moreover, it would be great to have a shuttle service from the lobby to the beach.

Average stay

Customer review rating 3.0/5

Sha Families - Confirmed reviews ALL

Been on the a few calls to request for extra bed for extra child joining in the room. When check-in, the reception didn't mention about the extra person fee. So I reminded her and paid for the room and extra bed altogether at check-in. The check-in process didn't take long, around 10 minutes. Get in to the room, booked Deluxe Ocean view at 32 sqm, normally room this size is fine with 4 of us (2 adults + 2 children 12, 9) but with extra bed, big sofa and additional chair for the desk, it is too tight. So I would not recommend to add extra bed into this room type. The extra bed was prepared before we checked in but Front office didn't mentioned it. The room still had some hair and not fully clean. But in exchange the housekeeping prepare extra towels so we were ok. Breakfast is average as per chain standard. The staff in general were friendly. Location is good, close to the beach and Terminal 21 mall. Parking is a challenge, each parking slot is too narrow, we must be very careful when open the door and try our best not to bang on the next car. The path up/down are narrow too. Water park is fine but it looks bigger in the picture. Overall experience, it was ok.

Very good staffs and service

Customer review rating 4.5/5

Ckiat Couples - Confirmed reviews ALL

Reservation and front desk is well organized. Willing to serve as requested.

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Other web-users rate our hotel

  • 1,153 reviews 9.4/10 Location
  • 1,326 reviews 5.3/10 Room
  • 1,096 reviews 7/10 Service
  • 59 reviews 4.5/10 WiFi
  • 656 reviews 6/10 Amenities
  • 581 reviews 5/10 Cleanliness
  • 556 reviews 3/10 Comfort
  • 533 reviews 5.5/10 Breakfast

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