Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,133 reviews

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Mercure Pattaya Ocean Resort - Image 1
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463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 PATTAYA, Thailand

Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,133 reviews

TripAdvisor Rating  3.9/5  1,011 reviews

Customer review rating 5.0/5

Seonghan Y. Solo - Confirmed reviews ALL

I’ve stayed at this hotel several times when visiting Pattaya. It’s conveniently located near two main roads, making transportation easy, yet the area is very quiet with no traffic or motorbike noise. The lobby and rooms are clean, the staff are friendly, and room cleanliness is consistently satisfying.

Dear Seonghan Y., Thank you for sharing your positive experience at Mercure Pattaya Ocean Resort. We are delighted to hear that you appreciate our central location, serene atmosphere, and the consistent cleanliness of our facilities. It is also encouraging to know that our staff provided friendly service during your stays. We look forward to welcoming you back on your next visit to Pattaya. Panadda Injai, Front Office Manager

Customer review rating 5.0/5

Atul G. Solo - Confirmed reviews ALL

Had a great stay.. Staff was amazing and very helpful and went out of the way to provide exceptional service.

Dear Atul G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff helpful and that they contributed to your exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Panadda Injai, Front Office Manager

Customer review rating 5.0/5

Benjapol M. Couples - Confirmed reviews ALL

I stayed here during the firework festival and the location was perfect—just a short 3-minute walk to the beach. Despite the extremely busy period, the staff remained well-organized and attentive, ensuring all guests were well taken care of. The hotel also arranged a lovely birthday surprise with a welcome cake and decorations, which made my stay even more special. As an Accor Plus member, I received a warm welcome, a room upgrade, and all the expected benefits. Breakfast was overall fine, though the hot station options were a bit limited.

Dear Benjapol M., Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed your stay during the firework festival and appreciated our ideal location, as well as the attentiveness of our staff. It is wonderful to know that the birthday surprise added a special touch to your visit. We value our Accor Plus members and are pleased that you received the benefits associated with your membership. Your feedback regarding the breakfast hot station options is important to us, and we will take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay. Panadda Injai, Front Office Manager

Customer review rating 4.5/5

Nasim A. Business - Confirmed reviews ALL

This was my 2nd business trip at this Hotel. Ms Tikky runs well well-organised team & they all put effort in their performance. Ms Tikky has very good exceptional customer service skills, she has very good work etiquette, she is always smiling with all customers throughout the day & never lets a long day show her tiredness and always smiles towards all clients.

Dear Nasim A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated the excellent customer service provided by Ms. Tikky and her team. It is always our goal to ensure our guests feel welcomed and valued, and your acknowledgment of their efforts is truly rewarding. We look forward to welcoming you back on your next business trip. Best regards, Panadda Injai, Front Office Manager

Customer review rating 4.0/5

Craig C. Couples - Confirmed reviews ALL

My 3rd visit this year and probably the best. Have noticed a major improvement in the staff , their attitude and capabilities. The only downside was the elevator that’s been broken for months is still not operational which causes some delays.

Dear Craig C., Thank you for your positive feedback regarding your recent stay. We are pleased to hear about the improvements in our staff's service. We acknowledge your concerns about the elevator and appreciate your patience as we work on resolving the situation. Best regards, Panadda Injai, Front Office Manager

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Other web-users rate our hotel

  • 1,271 reviews 9.5/10 Location
  • 1,521 reviews 6.1/10 Room
  • 1,691 reviews 8.4/10 Service
  • 47 reviews 5.7/10 WiFi
  • 720 reviews 6/10 Cleanliness
  • 598 reviews 3.7/10 Comfort
  • 582 reviews 7/10 Breakfast
  • 448 reviews 9.4/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.