Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 811 reviews

Mercure Pattaya Ocean Resort - Image 1
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Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Room 1

Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  811 reviews

TripAdvisor Rating  3.9/5  987 reviews

Not really impress per expectation

Customer review rating 2.5/5

Chanisa P. Families - Confirmed reviews ALL

Dear Chanisa P., Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you faced regarding the delayed room availability upon your arrival. We understand how important it is for our guests to have a seamless check-in experience after a long journey. Additionally, I regret any confusion related to the point redemption during your check-out. We strive to provide clarity in our billing processes, and your feedback is invaluable in helping us improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards, Panadda Injai, Front Office Manager

Suitable for a short stay

Customer review rating 4.5/5

Tom S. Families - Confirmed reviews ALL

Dear Tom S., Thank you for your positive feedback about your recent stay with us. We are delighted to hear you found our hotel clean, safe, and our staff accommodating. We appreciate your suggestion regarding the special menu by the family pool and understand the importance of variety for our guests. Your insights will be shared with our culinary team for consideration in future offerings. Best regards, Panadda Injai, Front Office Manager

Bathroom not well maintain

Customer review rating 2.0/5

Lee K. Business - Confirmed reviews ALL

Dear Lee K., Thank you for your feedback. We regret to hear about the maintenance issues you experienced in the bathroom. Your comments are valuable as they help us to enhance our services for future guests. Best regards, Panadda Injai, Front Office Manager

Not bad location

Customer review rating 2.5/5

Con Solo - Confirmed reviews ALL

Dear Con, Thank you for your feedback. We appreciate your comments regarding our staff and breakfast buffet. We strive to provide a high-quality experience for all guests and will take your insights into consideration for future improvements. Panadda Injai, Front Office Manager

Good Location and excellent place to Stay with Family and Kids

Customer review rating 5.0/5

Kamall J. Friends - Confirmed reviews ALL

Dear Kamall J., Thank you for your kind words regarding our location and family-friendly atmosphere. We are delighted to hear you enjoyed your stay and found our amenities convenient. We look forward to welcoming you back for another wonderful experience. Best regards, Panadda Injai, Front Office Manager

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Other web-users rate our hotel

  • 1,295 reviews 9.4/10 Location
  • 1,536 reviews 5.7/10 Room
  • 1,249 reviews 7.3/10 Service
  • 65 reviews 4.4/10 WiFi
  • 761 reviews 6/10 Amenities
  • 674 reviews 5.8/10 Cleanliness
  • 656 reviews 3.4/10 Comfort
  • 568 reviews 6.5/10 Breakfast

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