Disappointed of F&B, afternoon tea & cocktail dinner. Understand no alcohol allow but the food are not as varieties as before; both qualities and quantities. Rooms; fantastic. Good location.

Our last visit (Sep'21) was not impressive with the reservation team and room condition. However, this visit (Nov'21) was a lot improved. We got what we had asked for (e.g. king bed, twin bed, etc.) - Rooms on 10th floor was good. Though some items (e.g. tissue box) were about to be retired. - The Beach Club was under renovated. Not good view seeing the painted wooden boards around the construction area - which was beach front!

The hotel use to be good. It is not anymore. The price is ridiculously high for what you get. the lounge is no longer open which means no nice comfortable balcony to sit in. The room is not clean enough. There's mold in the shower, and yellow stains in the toilet. The bed sheets, though clean, were with stains. The pool was having renovations around it. The only thing that stayed good was the restaurant food.

Other than the hotel is +10 years past its end date and in a need of a major renovation, especially the rooms which are really outdated, the staff and environment is as expected from a Pullman hotel. At least we got a room upgrade, which gave a nice view so thank you for that.

Overall quite Good​ ​and​ ​relax during stay Other matter, Due to​ COVID-19​Situation, am​ ​not sure How​ the​ hotel​ screen the​ people who need to​ swim? for ​myself a​bit afraid​ to​swim​ coz everyone have​ no​ mask​&more​people​ ​around​ swimming pools

The room looks a bit old but still acceptable., The atmosphere is still peaceful, suitable for relaxation. The sea is not clean. The overall picture is still acceptable.

CLEAN ROOM SOFT BED

In the past few years, i have been chosen pullman as one of the favourite. However, things are worse in the last two trips , espceiclaly this latwst one. Food quality is so so. Coffe is not as good as before. Air con is not working in restrauant and it was hot. Alcohol is not served(by law) but nothing is compensate. It seems services are more expensice but wuality is just reverse. Very disappointed. Try to tell myaelf it was covid...but it make me feel that the hotel is now the last choice in the last to go

Unprepared for 3rd bed/ the way of handling customer from cs staff was not good enough need more polite&be helpful. Felt uncomfy with the staff on the phone most of the time

We were satisfied with hotel staffs, friendly and helpful. Room were clean and great breakfast. But need to improve for kids club, its old and no good toys for kids.

It took almost an hour to get the baby cot set up though we requested in advance since we booked. The bed sheet was quite old with fluid stain which got replaced after we complained. Checked in at 2pm, room eventually ready at 3pm. The front office staffs were not friendly and not able to give explanation about Accor member card. However, the staffs at the restaurant were really friendly with great service mind.

Hotel staffs did not disappoint me. Front staff was warm welcome checked-in , well arranged and inform everything's which we thoroughly enjoyed. The room was clean, good decorated with a fantastic view. Staying in Pullman G Pattaya actually enhanced our vacation experience. Every staff member with whom we came in contact either in the lounge or at the pool were attentive and kind. Kids club were amazing and remarkable. My daughter really love your hotel. We will definitely return to Pullman G Pattaya for our next vacation. Only bad things is the hotel has gotten a very large area. If you forget something in your room while you were in the bar, beach or restaurant, you have to walk a bit far to get back to your room and return. (Good exercise!) We had a wonderful vacation, and I have recommended your hotel all of my colleagues, friends and family. Thank you again for such outstanding service.

A very nice room facing the sea, great amenities. A very generous breakfast. Staff very attentive to the slightest requests. Special thanks to Mrs. LIPTON for her professionalism, kindness and availability.

This place has private beach. The size of the hotel is not big. There is a launch for members, we can use this room all day. There are foods and drinks served around 3 times a day. We can relax in this launch or sleep at the beach.

I only can recommend this nice property. Not only is the facility very good, but especially the care, friendliness and hospitality of their staff and leadership makes us come back all the time! Something not easy to find. Thank you to the whole team.