Pullman Pattaya Hotel G 5 stars

Customer review rating 4.3/5 3,427 reviews
Pullman Pattaya Hotel G
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+ 25 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Beachfront Hotel with direct access to the beach

  • Instagrammable stylish Room with sea view

  • Exclusive spa complex with beautiful sea views at Aisawan Spa

  • Contemporary all-day dining featuring an "open-kitchen" with local and international cuisines

  • The only lifestyle hotel on the beach

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SUVARNABHUMI APTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 17 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Pattaya Hotel G

445/3 Moo 5 Wong Amart Beach
Pattaya - Naklua Road Soi 16
20150
pattaya
thailand

Tel: +6638411940

Fax: (+66)38/411949

Contact email

Check-in from 14h00

Check out up to 12h00

  • RUNG RUENG - PATTAYA BUS STATION : 

  • By plane

    SUVARNABHUMI APT At 140km / 87 miles - Shuttle paying

GPS :12.964097, 100.885124

Our accommodations

All rooms and suites offer fresh, contemporary design blended with local Thai décor. Open and spacious, most also feature private balconies and idyllic sea views while some provide direct access to the pool or access to the Executive Club Lounge.

Garden Lanai King

  • Max. number of persons: 5
  • Area: From 36
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Garden Lanai Twin

  • Max. number of persons: 5
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LANAI ROOM, 1 King Size Bed, Balcony

  • Max. number of persons: 5
  • Area: From 42
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LANAI ROOM, 2 Single Size Beds, Balcony

  • Max. number of persons: 5
  • Area: From 42
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

DELUXE ROOM, 1 King Size Bed, Partial Sea View

  • Max. number of persons: 5
  • Area: From 38
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

DELUXE ROOM, 2 Single Size Beds, Partial Sea View

  • Max. number of persons: 5
  • Area: From 38
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, Full Sea View

  • Max. number of persons: 5
  • Area: From 42
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, Full Sea View

  • Max. number of persons: 5
  • Area: From 42
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LANAI POOL ROOM, 1 King Size Bed, Pool Access

  • Max. number of persons: 5
  • Area: From 42
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

FAMILY SUITE, 1 King Size and 1 Bunk Bed, Balcony

  • Max. number of persons: 5
  • Area: From 48
  • Views: Ocean/Sea view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE SUITE, Lounge Access, 1 King Size and 2 Single Size Beds, Balcony

  • Max. number of persons: 6
  • Area: From 86
  • Views: Ocean/Sea view, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

THE LOFT, 1 King Size Bed, Full Sea View

  • Max. number of persons: 5
  • Area: From 76
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

THE BEACH CLUB RESTAURANT

Type of cuisine: International

At the private Beach Club guests can spend their down time enjoying chill out music either at the pool or at the beach, fancy cool cocktails, the widest selection of wines and fine cuisine or simply enjoy a serene setting of fresh sea breeze.

Lunch

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

With an optimal location at the lobby, the Lobby Lounge offers an unlimited selection of beverages and fine teas. It is the place to hang out, chill out and get connected through our connectivity lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Nestled in one corner of the Beach Club, the bar offers cocktail drinks, salads, sandwiches, grilled items and ice cream. During the day, easy to prepare food items and drinks are available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BEACH BAR

Photo non contractuelle / Strictly non binding

Right on the beach front, the bar boasts a large selection of cocktails and spirits. It is the ideal place to quench your thirst while enjoying the sunny tropics. At dusk, a unique champagne selection is presented to complete your day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 417

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman Pattaya Hotel G

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,427 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,201 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant but could improve for the better

Customer review rating 4.3/5

Jimmy W. Couples - 18/03/2020 Confirmed reviews ALL

Nothing was outstanding but everything was in order

Dear Mr. W., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team in order to ensure that the service will be outstanding and better your experience in the future. Thank you again for sharing your experience, and we hope your next visit will be pleasant one. Sincerely, Kornwika Sukuman Front Office Manager

Very nice property but service really needs to improve

Customer review rating 4.3/5

Pat T. Friends - 18/03/2020 Confirmed reviews ALL

The stay was fairly enjoyable but the service needs an improvement Pros: -well located, beach front, great view, beautiful room, enough parking space, great facilities, nice vibe -I went to redeem the welcome drinks on my checkout day. The male staff offered us alcohol but I denied since we had to drive back to Bangkok in the afternoon. He then showed his concern about my driving and told me I made the right decision not drinking . This is the nicest touch during our stay that the he cares. - We also asked one staff at the bar to make watermelon smoothie with vodka (not listed in the menu). Our waitress said yes without hesitation with a great smile and assisted me how this order shall be billed. Your bar crew is AMAZING :) Cons: - check in experience is not memorable at all. I booked a comp room under my Accor Plus. The check in was smooth but there was no member appreciation, no welcome drinks vouchers given, no benefits explained. I told the lady who checked us in that we would love to use the comp breakfast vouchers and still no breakfast venue or breakfast hours informed. Just how many times we had to go back to the front desk to ask for information that should have been informed at check in. - I did the online check in since the day before but it seems that it wasn’t acknowledged by the staff at all since she did not mention anything - there is no queue system at the front desk. We were waiting and another guest just cut our line. Funny part was none of the staff was looking and organizing the queue at the front desk and the guest who cut our queue was serviced before us despite the fact that every good hotel should provide service on the first come first serve basis. - we ordered snacks at the bar but no paper napkins and cutleries provided. It is pretty simple to bring all at once and it shouldn’t have been missed. They should not have waited to be asked to bring paper napkins and forks. We also did ask for a mosquito repeller from the bar but never get one. - we didn’t want to make a fuzz during our stay but we were planning to give out feedbacks upon checkout. the staff didn’t even ask how our stay was and we just felt like we can just forget about the service flaws. I paid THB7,000 for Accor Plus, which is not a lot but not little, and chose to use my comp night here but it turns out not memorable. Front Desk team really needs to be trained. Staff are very polite and smiling but I just don’t understand how this many things were missing from the service. Once again, I’d love to thank the beach/pool bar for the impeccable service. All of them are doing such a great job!

Dear Khun Pajaree, Thank you for taking the time to tell us about your experience at the Pullman Pattaya Hotel G. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kornwika Sukuman Front Office Manager

Good - could have been great!

Customer review rating 4.3/5

Russ &. T. Couples - 17/03/2020 Confirmed reviews ALL

We enjoyed a 7 night stay at the Pullman Pattaya Hotel G. The best thing about our stay was the staff at the hotel and its location. Considering the current global health situation the hotel was quite full and busy which caused a few issues. Here is our review of the overall experience with this hotel: When you Google search Pullman Pattaya Hotel G the first result returns "5 Star Beachfront Paradise Getaway in Pattaya", we may just need to clarify the 5 Star bit! We're not saying it was bad just managing the customers expectation! The reception in this hotel is busy a lot of the time so you can sometimes find yourself waiting in a queue until someone is free. Now there is nothing wrong with this, it's actually part of life, we can't all expect to be treated like the Queen! However, as Accor Plus Silver Members it would have been nice if there was a senior member of staff more present at the Accor Desk. Sometimes when we were seeking assistance this desk was empty so we walked away or being tended by a member of staff who didn't speak very good English, so communicating was a little difficult. During our stay we interacted with other staff members who were very helpful and easy to talk to. Gerlie from the front desk was very friendly and professional, she communicated clearly and does what she says she will. She would be a perfect candidate to look after Accor members, if she was in a dark grey suited uniform, with a name badge clearly identifying her as an Accor staff member this would help immensely. She wouldn't even need to be at the desk the whole time, we bumped into her several times in different parts of the hotel and it was very nice. Gerlie is an asset to your hotel and brand. MoMo on the Taxi/Tour desk was extremely helpful and friendly. We enjoyed dealing with her and chatting about what we could do during our stay. If her little corner was spruced up with better displays and a more relaxed feel, like couches or lounge chairs it would make a big difference. Jo from the Beach Bar is fantastic, he doesn't need to exercise, he does plenty of this in his daily role. He can't do enough to help you. If he is not already a senior staff member then he should be and he could do with some extra help, one or two nights it was so busy between the restaurant and beach bar there were just not enough staff to look after everyone. Likewise, U from the restaurant and club lounge was a true delight, just what the hotel needs. Her willingness to help and kindness really shines through and helps to make your holiday an enjoyable one. Finally, Mike from the Concierge desk was a true gentleman. He goes above and beyond to help his customers and nothing is too much or too little for him to help with. As previously mentioned it is these individuals that combined make this hotel a pleasant accommodation, especially over a stay of several days. So now, here are a few improvement recommendations, nothing to harsh, just a few pointers to keep this ship running true....there needs to be more staff in the resort spa, we only ever saw one person around that area and when we tried to book an appointment they didn't have any available spaces until a few days later and at funny times, so we ended up going to the place outside the hotel up the road, it was very nice. We have been on European holidays in the past and know what it’s like when there is nice pool and space to sunbath. It is frustrating though when you come down to the pool area and just about all the sun loungers have been appropriated but with no guest insight. This whole system of putting your towels down to keep your space and then disappearing for ages is not fair on other guests. The shuttle service to Dolphin Circle and back is so useful and a great benefit to guests. The hotel is in a very good location to all different types of traveller’s needs and wants. It must be made clearer to all guests that there is a booking system in place. Perhaps a big notice in different languages explaining that there is a booking system for this service would help. One of the evenings we had booked there were several additional guests who sat down on the shuttle and would not get out even though it was full. Trying to claim, they didn't know what the process was, when we are sure they did. These shuttles cannot be overloaded for the sake of guest’s safety. No booking - No ride! The images on the website look great, the bright, dazzling, white filter used for the room photos is lovely. It just comes as a shock when you arrive at your room and what you actually get is faded beige. Try and keep the furniture coverings white and clean to maintain that fresh new look for the customers’ expectations. Also, you could remove the random objects in the room, we were in an Executive King Seaview Room which had a fantastic view and was very comfortable. You don't need all the extra bits in the room, the photo frames with Elvis and Marilyn, books, abacus, ornamental vases, etc are just dust collectors and not to everyone's taste. So keeping the room more minimal can also make it look fresher. Take a look at the Pullman in Auckland NZ, we have stayed there and it is very classy - https://all.accor.com/hotel/8219/index.en.shtml We must mention that the new uniforms the restaurant/pool staff started wearing while we were with you were just fantastic. They all looked to smart and presentable. We could even see a difference in their performance just from feeling and looking more professional. Good idea and well done. We hope these comments are taken with positivity and productive feedback in mind. We did have a lovely time at the Pullman Pattaya Hotel G and hope to return one day. Our thanks to you Simon and to your amazing team. Sometimes it’s the people that make the experience a good one, not just the structure around them!

Dear Mr. C., Thank you for taking the time to send us your survey regarding your stay Pullman Pattaya Hotel G. We value and always welcome feedback from our guests. Your input is well noted and I will share it with our team. I am sure that it will serve as an encouragement and guide to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Sincerely, Kornwika Sukuman Front Office Manager

Value for money

Customer review rating 4.3/5

Jirachai Business - 16/03/2020 Confirmed reviews ALL

Very good location with private and nice beach.Friendly staff especially Khun Yim,(Manager).Hotel gave me 2 welcome drink coupon upon checked in which can be exchanged for alcohol drink at beach bar ; such as beer.Anyway breakfast is not good since it has a few variety choice.It would be better if it has more choice especially thai foods

Dear Khun Jirachai, We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Khun Yim who was so thrilled to read this comment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 15/03/2020 Confirmed reviews ALL

Kind of very good experience only not very happy with my Accor points not credited even I have shown during the check-out time and the counter check and acknowledged everything ok. Sad on this service as I need to called to raise missing of points which could be avoided if the counter person do her part diligently.

Dear Mr. Yong Seng S., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. I am delighted to hear that you have a pleasant stay with us. On the other hand, I am sorry that we fail to credit the point after your departure. Kindly note that currently the points has been credited to our account accordingly and please rest assure that the receptionist will be briefed accordingly on this shortfall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

The room need to refurbish and front counter staff need to retrain

Customer review rating 4.3/5

Bhundid Families - 13/03/2020 Confirmed reviews ALL

A bit bad experience while check in as staff look very busy with massive document on the counter. Therefore, i just stand and wait to be serve and staff at the front counter seem not look at the anythings but the documents on the counter. A few minutes later Russian customers walked through the desk and ask for help with checkout (i just wait and see them cut the queue and staff seem to not care and served two of Russian customers) Later on i finally been served by the staff for help with checkin. I was asked about opening hour for the gym and staff told me that they close at 7 pm. Suddenly another staff yelled out and said that it close at 10 pm. It seem to be pretty rude to me that the world that she was yelling it not suppose to say to customer (Even if she might said to another staff but i was standing there) Situation got better while one of the friendly staff walk me through the lounge waited for the room to be ready. However, she walked really fast left my mother 10 meters behind. The room is dated with very old furniture and need to be refurbish. Staffs at the sunset lough is the star of this stay as they were supper helpful and friendly. Without them this trip would be ruined. All in all, i would suggest to get the front staff retrain and room to be refurbish. Otherwise, i would definitely stay away from this hotel. Regards, Boyd

Dear Khun Bhundid, Thank you for taking the time to tell us about your experience at the Pullman Pattaya Hotel G. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kornwika Sukuman Front Office Manager

A great place to get away from the crowds.

Customer review rating 4.3/5

Ben Couples - 12/03/2020 Confirmed reviews ALL

I’ll stay at the hotel, was absolutely beautiful. The rooms fitted out beautiful and the amenities are perfect. The only problem we had was when we use the club lounge in the afternoon, it was just a horde of people trying to drink and eat as much as they can

Dear Mr. F., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Extremely well train staff and services

Customer review rating 4.3/5

Omg G. H. Business - 12/03/2020 Confirmed reviews ALL

Excellent well train staff Really appreciate the help from Front desk the duty manager Lipton

Dear Mr. Gek h. Eric O., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Lipton who was so thrilled to receive this feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Very good stay.

Customer review rating 4.3/5

Lynn S. Couples - 12/03/2020 Confirmed reviews ALL

Lovely hotel with good facilities and wonderful, friendly staff.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Nice beach

Customer review rating 4.3/5

Weerawit Couples - 11/03/2020 Confirmed reviews ALL

Staff don’t know much about information of hotel and privilege of accor member

Dear Khun Weerawit, We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. As your mentioned below in regards to the membership details, we will surely refresh the product knowledge in order to response the guest inquiry as well as for the guest's benefit. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kornwika Sukuman Front Office Manager

Great place. Staff is making our stay even more better.

Customer review rating 4.3/5

S.n. Families - 07/03/2020 Confirmed reviews ALL

What a nice hotel. The Executive room we booked could be a little bit better but next time we will book a higher category. The executive lounge was great. Good breakfast, food and drinks. Staff was very helpful, nice and very friendly. The beach sofas were very great but again the beach bar staff and pool staff was so unbelievable nice. This is it what makes our stay so great (on top). We will come back 100% and then with some more people. Maybe to give an idea for the beach bar. Why you are not doing a beach party with DJ on the weekend? I'm sure a lot of hotel guests will join. Lets see when we are back.

Dear Mr. N., I appreciate you taking the time to pass your feedback regarding your recent stay at Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback about our hotel and that the staff made your experience so memorable. Your idea is great and we surely will manage to do that in upcoming future. Thank you once again for staying in Pullman Pattaya Hotel G and we look forward to welcoming you back in the near future. Sincerely, Kornwika Sukuman Front Office Manager

Honeymoon

Customer review rating 4.3/5

Chandan S. Couples - 04/03/2020 Confirmed reviews ALL

It was part of our honeymoon, and team Pullman Pattaya Hotel G made very special for us. Starting from hotel check in to check out. Hotel restaurant, breakfast buffet, afternoon tea and cocktails night was awesome and of course Hotel Pool and private beach was just amazing. Highly recommended and will definitely stay again on our next Thailand visit. Thanks team Pullman Pattaya for well looked after us and made our special day more memorable. C&S

Dear Chandan & Sahrawat Shalini S., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azila, Guest Experience Manager

Anniversary stay

Customer review rating 4.3/5

Lou Couples - 01/03/2020 Confirmed reviews ALL

Never in all my life have I seen such a run down Pullman. This whole hotel needs to be torn down and redone. I used my free Accor night at this property and I will be taking this further when I get back to Australia as I checked out after 1 night I could stand to stay here for 1 more night

Dear Louisa H., Thank you for taking the time to tell us about your experience at the Pullman Pattaya Hotel G. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Good, but need improvement

Customer review rating 4.3/5

Travelman Friends - 01/03/2020 Confirmed reviews ALL

This was my second stay at the hotel but next time I will stay in a different hotel. General nice hotel but totally hopeless with regards to sunbeds at the pool area. The hotel needs to have rules that towels on the sunbed for more than 2 hours without use will be removed. One person should not be allowed to occupy like 5-8 beds at the pool as long as the hotel do not have enough beds. It seems like many Russians also came from other hotels/appartments in the area. Needs improvement

Dear Knut AAge O., Thank you for taking the time to tell us about your experience at the Pullman Pattaya Hotel G. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Azila, Guest Experience Manager

Great Holiday

Customer review rating 4.3/5

Nat Friends - 28/02/2020 Confirmed reviews ALL

Staffs are warm welcome and great services

Dear Nat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Azila, Guest Experience Manager

Nice Hotel

Customer review rating 4.3/5

Jev Couples - 27/02/2020 Confirmed reviews ALL

Nice Hotel. Shuttle to Terminal 21 is a great addition

Dear Jevin R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Azila, Guest Experience Manager
Customer review rating 4.3/5

David Families - 27/02/2020 Confirmed reviews ALL

We are very pleased that our stay at the hotel is in a good location and your shuttle service is excellent as well as all your staff wonderful people thank you

Dear David A., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azila, Guest Experience Manager

Don't Take My Word CHECK IT OUT YOURSELF!!!!

Customer review rating 4.3/5

Derek F. Solo - 27/02/2020 Confirmed reviews ALL

Rooms are Great, Location on the Beach, Pick your POOL from Ankle Biters to Children and Adults, EAT at BEACH CLUB BAR, FULL Indoor Aircon or Outdoor RESTAURANT.

Dear Derek william F., We very much appreciate your comments regarding your stay at the Pullman Pattaya Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Azila, Guest Experience Manager

My first and last time

Customer review rating 4.3/5

Pierre K. Families - 26/02/2020 Confirmed reviews ALL

I have booked the room on site as i am member. Thinking i would have good treatment etc... conclusion i paid 1000 THB more than on Agoda with no benefit. Arrive 12.30. Sorry sir room ready at 2 PM. OK.... finally 2 PM only one room ready other one will be 30 mins later... went to first room and change and went to pool. Room being small and old... anyway... then back to second room. Super tobacco smelly and no twin bed. Sorry sir cant change room. No choice.. wow. So they install a ion machine to clean the air. Photo below... i could talk about 2 small lift to served the whole building, could Talk about the really bad talk from reception, could talk about all chairs taken by 830 am, etc lol but will not. As said... guess i have not been lucky... hat off for bell boys. Great guys. Was looking to see if it was good to move from Marriott as my company is dealing with them. Guess i will keep enjoying my titanium status at marriott. Wish you better luck...

Dear Mr.K., Thank you for taking the time to tell us about your experience at the Pullman Pattaya Hotel G. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nattasinee Sukcham Guest Experience Manager

Good location

Customer review rating 4.3/5

Anonymous Friends - 26/02/2020 Confirmed reviews ALL

This is my first time staying here and I felt that this property does not similar with other Pullman especially Staff were unprofessional.

Dear Khun K., Thank you for taking the time to tell us about your experience at the Pullman Pattaya Hotel G. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nattasinee Sukcham Guest Experience Manager
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