Mercure Rayong Lomtalay Villas & Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 634 reviews

Hotel extras

  • New beach Destination

  • Local experience

  • Large Meeting Facilities

  • Pet Friendly

  • The trendiest destination beach resort

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Rayong Lomtalay Villas & Resort

289 Moo 3 Tambon Kram, Amphur Klaeng, Thailand
21190 RAYONG
Thailand

GPS:12.643958, 101.636655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  634 reviews

TripAdvisor Rating  4.0/5  13 reviews

Good place for relaxation

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Nice room but long-waiting private time to fix jacuzzi

Dear Prathana C., We very much appreciate your comments regarding your stay at the Mercure Rayong Lomtalay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rayong Lomtalay Villas and Resort

Nice beach, quiet rooms

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Customer service should be improved, not sure if it was the shortage of manpower but staff didn’t seem like they wanted to help.

Dear Tanachaporn P., Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rayong Lomtalay Villas and Resort

No coordination

Customer review rating 1.0/5

Pornsiri Families - Confirmed reviews ALL

Wrong information about extra charge on weekend. Not relay information between front desk and bell boy.

Dear Pornsiri V., Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rayong Lomtalay Villas and Resort

Well located and Good stay but not good service

Customer review rating 2.0/5

Natthapol Families - Confirmed reviews ALL

Reservation have a problem and In the morning no electricity

Dear Natthapol P., Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rayong Lomtalay Villas and Resort

Very good view surrounding

Customer review rating 3.5/5

Kasama Couples - Confirmed reviews ALL

Nice location with good view surrounding. Clean. However the Villa house, shower room is not practical function eg water drain outside on the floor. The centered room table with only 1 chair

Dear Kasama T., We very much appreciate your comments regarding your stay at the Mercure Rayong Lomtalay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rayong Lomtalay Villas and Resort

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Other web-users rate our hotel

  • 146 reviews 7.7/10 Location
  • 289 reviews 6.2/10 Room
  • 279 reviews 7.2/10 Service
  • 126 reviews 9.3/10 Vibe
  • 125 reviews 6/10 Cleanliness
  • 119 reviews 5.7/10 Comfort
  • 84 reviews 5.6/10 Breakfast
  • 55 reviews 4.2/10 Value

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