Mercure Rayong Lomtalay Villas & Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,755 reviews

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Description

Hotel extras

  • New beach Destination

  • Local experience

  • Large Meeting Facilities

  • Pet Friendly

  • The trendiest destination beach resort

Our accommodation(s)

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Hotel location

Mercure Rayong Lomtalay Villas & Resort

235 Moo 3 Tambon Kram, Amphur Klaeng, Thailand
21190 RAYONG
Thailand

GPS:12.6451, 101.63208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,755 reviews

TripAdvisor Rating  4.3/5  89 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Ratanon C. Families - Confirmed reviews ALL

Overall, we have really great time.

Dear Khun Ratanon C., Thank you for sharing your experience. We are delighted to hear that you enjoyed your stay in our Sea Wing, and that our rooms and service met your expectations. We also appreciate your feedback regarding noise from neighboring rooms with pets, and will take it into consideration to improve guest comfort. Your kind mention of our security team is truly appreciated. We look forward to welcoming you back for another memorable stay. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Customer review rating 4.0/5

Henriette M. O. Friends - Confirmed reviews ALL

Ups: Beautiful resort and common areas (in- and outside), very nice rooms, excellent view, good location and pleasant staff. Downs: Not nearly enough sunbeds at the ocean pool (that is the one with afternoon sunlight). Not very impressed with main restaurant, and very pricy at rooftop restaurant (compared to outside options). Overall a very pleasant stay (would return), but I would eat and spend the day in the sun elsewhere during the day.

Dear Khun Henriette M. O., Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our beautiful resort, comfortable rooms, excellent views, and the service from our team. We appreciate your feedback regarding the sunbeds and dining options, and we will take your comments into consideration to improve our guests’ experience. We look forward to welcoming you back for another enjoyable stay in the future. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Customer review rating 4.5/5

Weerayut N. Families - Confirmed reviews ALL

Nice accommodation with good location and reasonable cost for family.

Dear Khun Weerayut N., Thank you so much for choosing us for your family getaway! We are thrilled to hear that your stay was a great one. A huge thank you for the shout-out to our shuttle drivers, check-in team, bellboys, and restaurant staff. Your appreciation is the best fuel for our team! We also truly value your feedback on the kids' club equipment and pool maintenance. We’re already on it to ensure everything is refreshed and ready for your little ones' next adventure. We can't wait to see you and your family again for another memorable stay by the sea!" Sincerely, Mercure Rayong Lomtalay Villas & Resort,

Injured at This Hotel – $350 in Medical Bills

TripAdvisor rating 1.0/5

IscahP TripAdvisor review

I suffered an injury due to poor facility maintenance at this hotel. The hotel’s emergency response was shockingly inadequate. Even basic first-aid supplies were not readily available. The most frustrating part was that I was forced to wait outside in extreme heat for my room, even though there was an indoor café right in front of me. Due to severe pain, I requested Tylenol, but I was told to go to a convenience store and buy it myself! So I requested some ice instead but no one came. I had to call multiple times before receiving any response. In the end, I was left with $350 in medical bills and scars. The hotel states that they refunded the room rate as a “gesture of goodwill" and claim that they bear no responsibility. I am glad that I made it out of this hotel. It was middle of no where. I will never use Accor hotel again.

Customer review rating 5.0/5

Rossakorn N. W. Families - Confirmed reviews ALL

Room clean and comfortable bed. Swimming pools are beautiful and clean. Staffs are friendly. Hotel location good and nearby restaurants ,7-11.

Dear Khun Rossakorn N. W., We very much appreciate your comments regarding your stay at the Mercure Rayong Lomtalay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rayong Lomtalay Villas & Resort,

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Other web-users rate our hotel

  • 624 reviews 7.8/10 Location
  • 1,167 reviews 7.2/10 Room
  • 1,088 reviews 7.8/10 Service
  • 488 reviews 9.3/10 Vibe
  • 463 reviews 6.9/10 Cleanliness
  • 369 reviews 8.5/10 Breakfast
  • 169 reviews 4.9/10 Value

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