ibis Pattaya 3 stars

Customer review rating (ALL Rating) 4.4/5 899 reviews

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Description

Hotel extras

  • Conveniently situated in North Pattaya

  • 300 metres away from Pattaya beach, Art in Paradise,Terminal 21 Pattaya

  • Walking distance to bargain market, entertainment and night life

  • Designed for great value for money for friends, family and business travelers

  • Free WIFI

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

ibis Pattaya

463/79 Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.947481, 100.88752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • BKK Additional charge
  • SUVARNABHUMI INTL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 254 rooms
  • 3 rooms for people with reduced mobility
  • 10 family rooms
  • 3 connecting rooms
  • 254 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Thai

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Family

Services for children

  • Video game area
  • Children''s TV Channels

Well-being

swimming pool

  • Outside
  • On site
  • Outdoor parking
  • Private
  • 67 parking spaces
  • Parking opened 24/7

Vehicles

  • Bus parking

TASTE RESTAURANT

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee, tea and local specialtis

Cooking style
Thematic cuisine
Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee, tea and local specialtis

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  899 reviews

Customer review rating 4.5/5

Victor D. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Aik L. H. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Amornrat R. Business - Confirmed reviews ALL

Dear Khun Amornrat R., Thank you for your kind words regarding our convenient location and attentive staff. We are pleased to hear that the simplicity of our rooms met your needs. Your feedback is appreciated, and we look forward to welcoming you back. Best regards, ibis Pattaya

Customer review rating 2.5/5

Gilnard F. Families - Confirmed reviews ALL

Dear Gilnard F., Thank you for sharing your feedback regarding your recent stay at ibis Pattaya. I sincerely apologize for the inconvenience caused by the duplicate charge on your credit card. While I am pleased to hear that our team was able to resolve the issue promptly upon your follow-up, I understand your frustration regarding the initial oversight during check-in. Your comments about the service at the front desk are noted, and I assure you that we value every guest’s experience. It is our goal to provide warm and welcoming service, and I regret that we did not meet that standard during your visit. We are actively working to enhance our internal processes to ensure that such billing issues are minimized for future guests. Thank you for your understanding and for providing insights that help us improve. We hope to have the opportunity to welcome you back in the future. Best regards, ibis Pattaya

Customer review rating 5.0/5

Ghurair A. M. K. A. Solo - Confirmed reviews ALL

Dear Ghurair A. M. K. A., Thank you for your kind words and for choosing to stay with us for five consecutive years. We are delighted to have you as a loyal guest and look forward to welcoming you back for many more enjoyable holidays. Goodbye and best regards, ibis Pattaya

Customer review rating 4.5/5

Aik L. H. Friends - Confirmed reviews ALL

Amazing location right in the heart of everything! The staff were incredibly friendly and helpful throughout our stay. Clean rooms and great service. Would definitely recommend!

Customer review rating 4.5/5

Amornrat R. Business - Confirmed reviews ALL

Nice staff . Room is simple but enough.

Dear Khun Amornrat R., Thank you for your kind words regarding our convenient location and attentive staff. We are pleased to hear that the simplicity of our rooms met your needs. Your feedback is appreciated, and we look forward to welcoming you back. Best regards, ibis Pattaya

Customer review rating 2.5/5

Gilnard F. Families - Confirmed reviews ALL

​I booked two rooms at ibis Pattaya under an Accor Plus Red Hot prepaid rate after adjusting my booking at check-in. At the front desk, the staff advised that their system showed no payment, even after I showed them the credit card transaction on my phone. Trusting their word, I paid again at check-in, and staff reconfirmed during my stay that I was only charged once. ​Two weeks after returning to Bangkok, I checked my card statement and found I was indeed charged twice. To their credit, when I called the hotel to report this, the team quickly verified the double charge and processed a refund the following day. ​While I appreciate the prompt refund once I brought it to their attention, it was disappointing that the duplicate payment wasn't caught internally through standard accounting checks before I had to follow up. Additionally, the service during check-in felt a bit indifferent compared to the warm hospitality usually found at properties across Thailand. ​It’s a functional budget property in a good location, but I hope front desk and accounting processes can be improved to avoid billing confusion for future guests.

Dear Gilnard F., Thank you for sharing your feedback regarding your recent stay at ibis Pattaya. I sincerely apologize for the inconvenience caused by the duplicate charge on your credit card. While I am pleased to hear that our team was able to resolve the issue promptly upon your follow-up, I understand your frustration regarding the initial oversight during check-in. Your comments about the service at the front desk are noted, and I assure you that we value every guest’s experience. It is our goal to provide warm and welcoming service, and I regret that we did not meet that standard during your visit. We are actively working to enhance our internal processes to ensure that such billing issues are minimized for future guests. Thank you for your understanding and for providing insights that help us improve. We hope to have the opportunity to welcome you back in the future. Best regards, ibis Pattaya

Customer review rating 5.0/5

Ghurair A. M. K. A. Solo - Confirmed reviews ALL

I have been staying in this hotel for the 5th year on the row for my holiday

Dear Ghurair A. M. K. A., Thank you for your kind words and for choosing to stay with us for five consecutive years. We are delighted to have you as a loyal guest and look forward to welcoming you back for many more enjoyable holidays. Goodbye and best regards, ibis Pattaya

Customer review rating 5.0/5

Ole G. A. Solo - Confirmed reviews ALL

I have been, I am and will continue to be a very regularly guest at ibis Pattaya.

Dear Ole G. A., Thank you for your continued patronage and for sharing your positive experience with us. We are delighted to hear that you consistently choose ibis Pattaya for your stays. Your loyalty is greatly appreciated, and we look forward to welcoming you back again soon. Goodbye and best regards, ibis Pattaya

Customer review rating 4.5/5

Ronald W. S. Solo - Confirmed reviews ALL

This is my second review and I will say I had a very comfortable stay this time around. On check-in, I was given the option of a room with a balcony, or one with a desk. As I do some remote work, I chose the desk, and found it a far superior option. I find the balcony rooms a little cramped, and the balcony space is very limited. The in-room beverage facilities are a great benefit. The room was very comfortable and at a reasonable price.

Dear Ronald W. S., Thank you for your kind feedback regarding your recent stay at ibis Pattaya. We are delighted to hear that you enjoyed our prime location, the comfort of your room, and the in-room beverage facilities. It is wonderful that the option to choose between a desk and a balcony room suited your needs for remote work, and we appreciate your insights on the room layout. Your satisfaction is our priority, and we are pleased that you found value in your experience with us. Thank you once again for sharing your thoughts. We look forward to welcoming you back in the future. Best regards, ibis Pattaya

Customer review rating 4.0/5

Subhash R. K. Families - Confirmed reviews ALL

3 star means room service should good.not like regular

Dear Subhash R. K., Thank you for your feedback regarding our room service. We appreciate your perspective and will take your comments into consideration to enhance our services. It is our aim to meet the expectations of our valued guests. Best regards, ibis Pattaya

Customer review rating 3.5/5

Harsh P. A. Business - Confirmed reviews ALL

Air conditioning thermostat not working correctly

Customer review rating 4.5/5

Michael J. D. Solo - Confirmed reviews ALL

Great location near the beach, and excellent value.

Customer review rating 5.0/5

Padmakar R. N. Friends - Confirmed reviews ALL

Good staff n rooms are clean

Dear Padmakar R. N., Thank you for your kind feedback regarding your stay. We are pleased to hear that you appreciated our location, as well as the cleanliness of our rooms and the service provided by our staff. Your satisfaction is our priority. Best regards, ibis Pattaya

Customer review rating 3.5/5

Ho W. L. Solo - Confirmed reviews ALL

The bed sheet is dirty. Don't know why still using it. The room don't have table and chair. But I saw some have it.

Dear Ho W. L., Thank you for your feedback. We regret to hear about the condition of the bed sheet and the absence of furniture in your room. Your observations are important to us, and we will evaluate these aspects to enhance our guest experience. Goodbye and best regards, ibis Pattaya

Customer review rating 1.5/5

Ronald E. J. Solo - Confirmed reviews ALL

I been here 18 months I only stay here because of location. Only I I fell at your other hotel Hoilday inn and they have No insurance, to pay as I had surgery. Floor was wet at 9am. Managed says NO INSURANCE, I was advised not to fly to America, I could get paralyzed. So stay here, Beware breakfast. Staff at check In beware of some of them. One does NOT LIKE AMERICAN.!! BEWARE. THANk u. Location is the best . Only reason to stay

Customer review rating 4.5/5

Uttam C. K. Business - Confirmed reviews ALL

Very Good Anbience

Dear Uttam C. K., Thank you for your positive feedback regarding our staff and ambiance. We are delighted to hear that you had an enjoyable experience at our hotel. Your kind words will be shared with our team, as they strive to provide excellent service. Goodbye and best regards, ibis Pattaya

Customer review rating 4.0/5

Hunsa P. Families - Confirmed reviews ALL

Near the beach and shopping centers. Friendly staffs. Khun Fern at the restaurant remembered us and treated us very well. All staffs are Friendly and gave us warm welcome. Breakfast now has decaffeinated coffee and healthy items.

Dear Hunsa P., Thank you for your positive feedback. We are delighted to hear you enjoyed our convenient location, friendly staff, and the improvements in our breakfast offerings. Your kind words about Khun Fern and the team are truly appreciated. We look forward to welcoming you back soon. Best regards, ibis Pattaya

Customer review rating 5.0/5

Lisa H. Couples - Confirmed reviews ALL

Goid

Dear Lisa H., Thank you for your positive feedback. We appreciate your kind words and are pleased to hear you had a good experience at our hotel. Your satisfaction is important to us. Goodbye and best regards, ibis Pattaya

Customer review rating 4.5/5

Victor S. D. Solo - Confirmed reviews ALL

All good

Dear Victor S. D., Thank you for your positive feedback. We are delighted to hear that you found our hotel to be a good budget option and that your experience was satisfactory. Your kind words motivate us to continue providing excellent service. Best regards, ibis Pattaya

Customer review rating 3.5/5

Tony W. M. Solo - Confirmed reviews ALL

Well located hotel. Some room ACs have a musty smell but staff are great and location is convinient. JOE at the bar was very friendly.

Dear Tony W. M., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and the service provided by our staff. Please be assured that we will investigate the concerns you raised regarding the air conditioning to enhance the comfort of our guests. Goodbye and best regards, ibis Pattaya

Customer review rating 5.0/5

Supatcharet A. Solo - Confirmed reviews ALL

I’m happy that I have to stay in Ibis Pattaya. And staff were very helpful and friendly with an excellent service. I would like to give 5 star review to all staffs Khun Oh, Khun Namwan, Khun Joe, Khun GIFT. Which they are work hard and prove a fully information about the service and recommended nice drink menu. I had a good experience stay at Ibis Pattaya and definitely will come back again soon. Thanks for your great service and hard work.

Customer review rating 4.0/5

Apichet S. Couples - Confirmed reviews ALL

Well located, friendly staff, add a small working desk in room would be perfect

Dear Apichet S., Thank you for your kind words regarding our location and staff. We appreciate your suggestion about adding a small working desk in the room, as guest feedback is invaluable in enhancing our services. Best regards, ibis Pattaya

Other web-users rate our hotel

  • 1,523 reviews 9.7/10 Location
  • 1,424 reviews 5.6/10 Room
  • 1,244 reviews 8.6/10 Service
  • 65 reviews 5.4/10 WiFi
  • 691 reviews 3.4/10 Comfort
  • 668 reviews 7.5/10 Cleanliness
  • 444 reviews 6.8/10 Breakfast
  • 35 reviews 9.1/10 Bar

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