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ibis Pattaya Hotel 3 stars

Customer review rating 4.2/5 4,632 reviews

ALLSAFE approved hotel

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ibis Pattaya
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+ 16 Services

Hotel extras

  • Conveniently situated in North Pattaya

  • 300 metres away from Pattaya beach, Art in Paradise,Terminal 21 Pattaya

  • Walking distance to bargain market, entertainment and night life

  • Designed for great value for money for friends, family and business travelers

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 1 pet up to 10 kg is allowed.
  • Air conditioned
  • SUVARNABHUMI INTL Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Electric car recharging units
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Golf course 18 holes (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 2 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Pattaya

463/79 Moo 9
Pattaya Second Road
Nhongprue Banglamung
20150 pattaya
thailand

Tel: +6626592888

Fax: (+66)2/6592889

Check-in from 14h00

Check out up to 12h00

  • PATTAYA BY BUS : 

  • By plane

    SUVARNABHUMI INTL At 120km / 74.57 miles - Shuttle paying

GPS :12.947481, 100.88752

Our accommodation(s)

Cozy with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

TASTE RESTAURANT

Type of cuisine: Thematic cuisine

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee, tea and local specialtis

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 60 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Pattaya

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,632 reviews

TripAdvisor Rating 4.0/5

1,621 reviews

Ibis Pattaya has good staff and is right location - However disappointing info received from ib… when i requested to extend my stay - Already reported issue previously and again as noted below

Customer review rating 3.0/5

Alan S. Solo - 02/08/2021 Confirmed reviews ALL

Tried to extend my stay to 06 Aug and possibly further Was told by Ibis booking that hotel was fully booked on 05 Aug Pattaya is on lock down due to Covid 19 . The hotel has only about 10 guests while i was there . There is absolutely no chance the hotel would of been fully booked any time during the complete month of Aug Already discussed with hotel staff and hotel manager and they confirmed the hotel was no where near being fully booked I sourced alternative accommodation very easily in Pattaya as most places are happy to receive the business during these low occupancy times I usually use Ibis as my preferred location , but this has gave me a change of mind I would someone to follow up why I was given false information that the hotel was fully occupied I am awaiting feedback and action from previous survey completed

It's ok

Customer review rating 3.5/5

Nattawut Families - 13/07/2021 Confirmed reviews ALL

There were some unexpected noises at night

Dear Valued Guest Thank you for visiting ibis Pattaya on your recent trip to the city and giving us the opportunity to serve you. I am glad that you had a decent stay and could have been better as you pointed out the noise issue so my apologies for any sort of disturbance that occurred at night time and please rest assured that we will take the matter into further investigation so it will not happen again. I hope this small issue will not prevent you to consider our services again and I will personally look forward to welcoming you on your next stay. Thank you once again and wishing you a wonderful time ahead. See you soon. Sincerely, Vikrant Chauhan Operations Manager

Good location

Customer review rating 3.0/5

Peter Families - 28/06/2021 Confirmed reviews ALL

Bathroom is too small

Dear Valued Guest Thank you for taking the time to tell us about your experience at the ibis Pattaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon investigation, I found that you booked through booking dot com site and therefore you did not receive the welcome drink voucher as I hope, you are aware that membership benefits are applicable when guest books the room through ACCORHOTELS website. Therefore, it was unfortunate that you evaluated hotel service for not receiving benefits when you were not eligible for it. In addition, the ibis rooms, bathroom and amenities are designed as per the economy hotel standards. I am sorry if we could not meet your needs. Other than that, I have noted your concerns about internet connection and we will take action to improve more in future. I appreciate your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vikrant Chauhan Operations Manager

Very comfortable on my staying Ibis

Customer review rating 5.0/5

Suppasek L. Families - 10/05/2021 Confirmed reviews ALL

Upgrade to family room by Accor member gave me more space than ever , even very comfortable on staying in standard.

Dear Valued Guest Thank you for taking the time to share your valued comments reflected recent stay experience and strong support to our entire service and operations. It is absolute pleasure to receive your wonderful feedback about recent stay with us. I am glad to read that you have enjoyed your stay with us and hotel facilities lived up to your expectations. You were happy the upgraded accommodation and staffs were promising, friendly and provided excellent service. I will share your review with my team and I am sure this will be huge encouragement for them. Thank you once again and I believe your next experience will be as plant as previous one. Sincerely, Vikrant Chauhan Operations Manager

GOOD STAY

Customer review rating 4.5/5

Prinya S. Couples - 30/03/2021 Confirmed reviews ALL

Easy to everything you need

Dear Valued Guest Thank you for taking out time for sharing your feedback and staying with us. I am glad that you perceived the hotel facilities up to your expectations and rewarded us high scores for overall stay. Guest feedback is motivation for us to create a wow experience for all our guests and we will continue do the same in future. Thank you once again and we will be pleased to welcome you again. Sincerely Vikrant Chauhan Operations Manager

well located. 5 minutes walk from Terminal 21 shopping center located

Customer review rating 4.5/5

Guido U. Solo - 20/03/2021 Confirmed reviews ALL

very friendly staff. Good price performance for the breakfast buffet. When booking, make sure that your room is not directly close to the lift.

Dear Valued Guest Thank you for taking the time to share your valued feedback reflected recent stay experience and strong support to our hotel. I'm delighted to learn that you have had an enjoyable time whilst visited Pattaya and enjoyed with our hospitality as well as facilities, also happy to know that our price met with your expectations to enjoy a budget stay. Thank you for recommendation and I am looking forward to welcome you again on your next visit to the city. Sincerely Vikrant Chauhan Operations Manager

Good hotel in Northern Pattaya

TripAdvisor rating 4.0/5

Tinyta Solo travel - 19/03/2021 TripAdvisor review

The hotel is near a beach by walking 5 minutes. The Terminal21 department store is opposite a hotel by walking 2 minutes. There are many restaurants, convenient stores and night markets around a hotel by walking 2-10 minutes.

Dear Tinyta Thank you for sharing your feedback regarding recent stay at the hotel and allowing us to serve you. It was great feeling to read that you found hotel suitable to your needs and facilities are up to the mark. Indeed, we are located in a convenient location and it offers a positive vibe to the atmosphere. Thank you for appreciating everything and we will look forward to see you soon in near future. Sincerely Vikrant Chauhan Operations Manager

Well located

Customer review rating 4.0/5

Polly Couples - 15/03/2021 Confirmed reviews ALL

Everything is good. We do understand your difficulty to operate during Covid-19 situation but it is really impractical to ask guests to tell in advance what time they want to have breakfast at 7, 8 or 9am. We are on a leisure trip. We don't really know what time we will wake up. It seems like the hotel has forced us to wake up for the breakfast. Please consider change this requirement. Thank you.

Dear Valued guest Thank you for sharing your kind opinion and we are pleased to know that your overall experience was good. Although kindly allow me to information that our reception staff gives all details upon arrival if guest room includes the breakfast then should book a time to dine in our restaurant in order to join the breakfast as per the time slot. Indeed we like to make guest stay as smooth as possible and therefore you may choose any time slot between from 7 to 10 am as per the seating availability. I am sorry if you felt any inconvenience to confirm the breakfast time and otherwise guest can choose the last 10am - 11am hour to join the breakfast. I respect your suggestions, however we need to stick to the New Normal policy to provide social distancing and offer the limited seats during the meal period. Nevertheless, if guest changes mind at last minute then we try our best to consider the guest requests as per the present situation on that time. Thank you for your understanding and we hope to serve you better in your next trip to the city. Sincerely Vikrant Chauhan Operations Manager

Clean room, friendly n helpful staffs

Customer review rating 5.0/5

Anonymous Business - 12/03/2021 Confirmed reviews ALL

Only thing is you can hear whats your next door neighbor was doing!

Dear Valued Guest Thank you for taking out time for writing your feedback about recent stay and it is great to read that you were impressed with cleanliness in the hotel and liked the great hospitality. Further to add, we apologize for the inconvenience and kindly ask our team to assign a corner room if available for next trip. We are always willing to serve and provide the assistance to make guest stay more comfortable. Thank you for staying with us and we will be pleased to welcome you again. Sincerely, Vikrant Chauhan Operations Manager

Excellent Central Pattaya Hotel

TripAdvisor rating 5.0/5

Roam25490474351 02/03/2021 TripAdvisor review

I give this excellent hotel 5 stars in each category. The staff are friendly, welcoming & very efficient. The hotel is situated on a private road (ie quiet) between beach Road & Beach Two road, this means a short 100-150m walk gives you access to the 24 hour B10 songthaew service. They also mix an excellent mojito, which is a great way to start the evening by the pool.

Dear Roam25490474351 Thank you for sharing your candid feedback about recent stay at ibis Pattaya. It is pleasure to read that you have had a wonderful experience and you enjoyed superb hospitality offered by our team. It was amazing to learn that you enjoyed the fantastic service from the time you step into the hotel and loved our refreshing cocktail. At ibis it is our motive to create great moments for our guests, which they can carry back to home and remember us for next time. Thank you for considering our hotel and we will look forward to welcome you in future. Sincerely Vikrant Chauhan Operations Manager

Good location and walking distance to T21.

Customer review rating 4.0/5

Heng Solo - 26/02/2021 Confirmed reviews ALL

The TV needs to upgrade as compared to other hotels in Pattaya.

Dear Valued Guest Thank you for sharing your review and delighted to know that you enjoyed overall hotel facilities. It is good to learn that you found our location suitable for your travel. We do have digital TV channels including domestic and international and I am not sure if you could not watch it. At Ibis we are committed to deliver excellent service therefore your feedback is very important for us so please gives us another chance in future to welcome and serve you a warm hospitality experience on your next stay. Sincerely Vikrant Chauhan Operations Manager

Great value

Customer review rating 4.5/5

Thaiophil Business - 25/02/2021 Confirmed reviews ALL

The hotel was clean, pleasant, well located and really good value for money. Friendly staff

Dear Valued Guest Thank you for writing such a great review about your recent stay at ibis Pattaya. It’s always pleasure to read positive feedback from our valued guest and I am glad to read that you have enjoyed your stay in all aspects including cleanliness, comfortable accommodation, convenient location, friendly staff service and it was value for money to choose our hotel. I will share your comments with my team and we will look forward to welcome you again on your next visit to the city. Sincerely Vikrant Chauhan Operations Manager

Extremely Dissatisfied.

Customer review rating 0.5/5

Anusorn B. Solo - 21/02/2021 Confirmed reviews ALL

Checked in Monday 15 in Room no.719, 7th Floor, on Wednesday had thunder Storm hit Pattaya, Wifi Router was broken on 7th Floor, mechanincs could not be fixed, Hotel Management moved me to room 623 on 6th Floor, then again on Thursday was even worst the whole hotel wifi broke down, until Friday, Mr. Vikrant Chauhan, Operations Manager took me to next door hotel, Mercure Pattaya Ocean Resort to meet Mr. Paoblo Lopez, General Manager, he offered to at room no.1419 on 14 Floor there as compensate to the last night in Ibis Pattaya and gave me one more night complimentary with American Breakfast, with coupon of Welcome drink.

Dear Valued Guest Thank you for taking the time to tell us about your experience at the ibis Pattaya. Please allow me to express my sincerest apologies for the uncertain technical errors in our system, which made you feel uncomfortable and disappointed. We completely understand your feelings and appreciate your patience. Honestly, this was one of the rarest incident and unexpectedly caused lot of inconvenience during the stay. It was our priority to offer your best possible solution after I met you in the ibis lobby on 19 February. Therefore, we moved you to Mercure that is a higher brand and we upgraded your room with nice view and free minibar. Furthermore, the General Manager personally met you to express his concerns and offered you a complimentary night stay to show our genuine care and warm hospitality since then there was no other issue or feedback that we received. Thank you once again for keeping your faith in us and showing the kind support. It will be a great pleasure to welcome and serve you on the next stay. Please feel free to contact us directly and we will be pleased to assist you in future. Sincerely, Vikrant Chauhan Operations Manager

Excellent

Customer review rating 5.0/5

Darren L. Solo - 21/02/2021 Confirmed reviews ALL

Great 2 night stay, room was clean, breakfast was good value, staff were very helpful and friendly.

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Pattaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vikrant Chauhan Operations Manager

good location and best stay

Customer review rating 4.0/5

Sanit R. Couples - 18/02/2021 Confirmed reviews ALL

everything is ok

Dear Valued Guest Thank you very much for choosing us as your choice of hotel and giving an opportunity to serve you at ibis Pattaya. I am pleased to learn that you had a fantastic experience throughout the time and loved our warm hospitality. It is great feeling to read such a positive reviews and I hope to see you soon again in future. Sincerely, Vikrant Chauhan Operations Manager

Good location

Customer review rating 5.0/5

Phuvasit Solo - 15/02/2021 Confirmed reviews ALL

Room Quiet , Good service from receptionist , clean room , nice view.

Dear Valued Guest Thank you for writing your comments about recent stay with us and I am pleased to know that you were well looked after by our reception team and pleasure to receive your appreciation. It was nice to know that you gave us full scores for everything and liked the ambience of the hotel. Thank you and we will continue to offer same services for future guests. Sincerely, Vikrant Chauhan Operations Manager

Next to terminal 21

Customer review rating 5.0/5

Mark C. Solo - 09/02/2021 Confirmed reviews ALL

Stayed for 10 nights. Have stayed here before. Typically ibis the same room as anywhere in the world. Comfortable bed nice balcony.

Dear Valued Guest I really appreciate your valuable comments and kind endorsements about recent stay with us. It was great pleasure to welcome and delighted you with excellent stay experience in our well know economy hotel, which is a perfect destination to spend a lovely holiday. I appreciate your delightful endorsement and we will be looking forward to welcome you soon in near future. Have a wonderful time ahead Sincerely Vikrant Chauhan Operations Manager

Good hotel with kind staffs

Customer review rating 4.5/5

Anonymous Couples - 08/02/2021 Confirmed reviews ALL

Hotel remains well kept with few guests. Great location with just minutes walk to the beach. Front desk is very kind and helpful. Room with balcony was nice and clean, wifi in room was reasonably fast without having to sign in every time. Breakfast set was offered and it was okay. Overall, highly recommended.

Dear Valued Guest It is absolute pleasure to receive your wonderful feedback about recent stay with us. I am glad to read that you have enjoyed a quality time at the property and enjoyed our hospitality from prompt staff service to the comfortable living. We will be happy to welcome and serve you again same experience in future. Sincerely Vikrant Chauhan Operations Manager

Nice stay

TripAdvisor rating 4.0/5

Xaimaster Business - 03/11/2020 TripAdvisor review

Nice and clean room. The hotel is not far from Terminal 21, you can go there within 5 minutes by walk. The access road to beach front through Mercure and Holiday Inn 5 minutes by walk. Staffs were active and helpful.

Dear Valued Guest Thank you for sharing your feedback regarding recent stay at the hotel and allowing us to serve you. It was great feeling to read that you found hotel well maintained and facilities are up to the mark. Indeed, we are located in a secure location and it offers a positive vibe to the atmosphere. Thank you for appreciating the service team and we will look forward to see you soon in near future. Sincerely Vikrant Chauhan Operations Manager

Very helpful staff

TripAdvisor rating 5.0/5

TCLim1965 17/02/2020 TripAdvisor review

We actually stayed here as our transit to and from Mercure Koh Chang. On our first stay, accidentally left my passport and valuables in the safe. Managed to contact Ibis via Mercure Koh Chang and my valuables were returned to me on my return stay. Would return in future

Dear Valued Guest Thank you so much for taking the time to share your feedback and having allowed us to be at your service during recent visit. We are glad and absolutely cheerful to learn that we were able to look after you and offered you great service experience. Your kind words deeply encouraged all of us and I can assure you that our team is always willing to go out of way to ensure that every guest stay will be comfortable one. Thank you once again and we will be pleased to welcome you again in near future. Sincerely Vikrant Chauhan Operations Manager

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