Novotel Marina Sriracha 4 stars

Dear Mr. Atip N., Thank you very much for your perfect score and for sharing your wonderful feedback regarding your recent stay at Novotel Marina Sriracha. We are delighted to know that you had a great experience with us and that our service exceeded your expectations. Your special recognition of Fluke from our Concierge team is truly appreciated. We will be sure to share your kind comments with him, as he will be thrilled to know that his energy, helpfulness, and local dining recommendations helped make your stay more enjoyable. Providing memorable and personalized service is what we strive for every day, and it is always rewarding to receive such positive feedback from our valued guests. Thank you once again for choosing Novotel Marina Sriracha. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Mr. Patrick S. F. C., Thank you very much for your continued loyalty and for taking the time to share such detailed feedback regarding your recent stays at Novotel Marina Sriracha. It is truly an honor to have welcomed you back for your 8th to 10th visits with us. First and foremost, please accept our sincere apologies for the shortcomings you experienced during your stay in Room 1106. We regret that the room assignment, air conditioning performance, cleanliness condition in the shower area, and malfunctioning bedside reading light did not meet the high standards you rightfully expect as our valued Platinum member and loyal guest. At the same time, we are pleased to learn that your subsequent stay in Room 2405 restored your confidence in our property and provided a much more comfortable experience. Your comparison between both stays is extremely valuable to us, as it highlights the importance of consistency in both maintenance and housekeeping standards. Please be assured that your comments regarding Room 1106 have been shared with our Engineering and Housekeeping teams for immediate inspection and corrective action. Additionally, we greatly appreciate your constructive suggestion regarding the room lighting, and this will certainly be taken into consideration for future renovation and enhancement plans. Thank you once again for your continued trust and support. We truly value your loyalty and sincerely hope to welcome you back again soon for another seamless and enjoyable stay. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Khun Nucharee, Thank you very much for taking the time to share such a detailed and heartfelt review regarding your recent stay at Novotel Marina Sriracha. We are truly delighted to learn that you had an enjoyable experience with us and that our location, beautiful view, and warm hospitality contributed positively to your stay. Your kind recognition toward Khun Chalarm (Shark), our Reservation team, and the Housekeeping team means a great deal to us. We will certainly share your compliments with everyone involved, as it will serve as wonderful encouragement for the team. At the same time, we sincerely appreciate your thoughtful suggestions regarding accessibility improvements. Your comments about the shower area, shower chair, and ramp access near Pier 339 have been carefully noted and will be shared with our management team for further consideration. Feedback such as yours is extremely valuable as it helps us continue improving our facilities and services to better accommodate all guests and enhance the overall guest experience. We are especially touched by your kind words regarding our service standards and your willingness to recommend our hotel to others. It was truly our pleasure to have you as our guest. Thank you once again for your support and valuable feedback. We sincerely look forward to welcoming you back again in the near future for another memorable stay with us. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Khun Malinee R., Thank you very much for choosing Novotel Marina Sriracha once again and for sharing your wonderful feedback with us. We are truly delighted to know that you enjoyed our great location, excellent service, clean rooms, exceptional view, and delicious food. It is especially rewarding to hear that our Front Office team warmly welcomed you and provided restaurant recommendations that enhanced your stay experience. Your continued trust and support mean a lot to us, and we are honored to have been part of your business trip for the second time. We sincerely look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Khun Aditas K., Thank you very much for sharing your kind feedback following your stay at Novotel Marina Sriracha. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location. Your wonderful compliments regarding our staff being really nice mean a great deal to us and will certainly be shared with the team as motivation to continue providing warm and attentive service. We truly appreciate your support and sincerely look forward to welcoming you back again in the near future. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager