Veranda Resort Pattaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,482 reviews

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Description

Hotel extras

  • MyGlass - Enjoy a free flow soft drink & unique beverage experience with MyGlass package.

  • MyKids - Keep your kids happy with activity, kids meal and more with MyKids package.

Our accommodation(s)

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Room 1

Hotel location

Veranda Resort Pattaya - MGallery Collection

211 Moo 1, Na Jomtien, Sattahip
20250 CHONBURI
Thailand

GPS:12.859219, 100.896925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,482 reviews

Customer review rating 4.5/5

Ali A. Families - Confirmed reviews ALL

Dear Ali A., Thank you very much for sharing your feedback and for your kind words about our team. We are delighted to hear that you had an excellent stay and that our team, especially Khun Pla, was able to provide attentive and personalised assistance to support your needs. Your appreciation means a great deal to us, and we will certainly share your kind words with Khun Pla and the entire team. We also sincerely appreciate the feedback you shared with us regarding the availability of children’s activities and Halal food options at the hotel. We understand that these facilities and dining requirements were important to your family and that the limited availability affected your decision to change your accommodation. Please be assured that we have taken your feedback seriously and shared it with the relevant teams for consideration. Your comments are valuable in helping us identify opportunities to enhance our facilities and services to better meet the needs of our guests and families. Thank you once again for choosing to stay with us and for taking the time to share your experience. We hope to have the opportunity to welcome you and your family again in the future and provide an experience that better meets your expectations. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection

Customer review rating 5.0/5

Forrest L. M. Families - Confirmed reviews ALL

Dear Forrest L. M., Thank you very much for sharing such a wonderful review following your stay with us. We are delighted to hear that you and your family had an excellent holiday experience. It is wonderful to know that you were impressed with the warm and helpful service from the moment you arrived, as well as the spacious room and private pool that your youngest enjoyed throughout your stay. We are also pleased to hear that you enjoyed our restaurant and found the food suitable for the whole family. Your kind words are a great encouragement to our entire team, and we will be delighted to share your appreciation with everyone. Thank you once again for choosing Veranda Resort Pattaya – MGallery Collection. We look forward to welcoming you and your family back for another memorable stay in the future. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection.

Customer review rating 5.0/5

Natthasit T. Families - Confirmed reviews ALL

Dear Natthasit T., Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and were impressed by the friendliness and excellent service provided by our team. We are also pleased to know that you found your room clean and comfortable. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering warm and memorable experiences to our guests. We look forward to welcoming you back to Veranda Resort Pattaya – MGallery Collection for another pleasant stay. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection.

Customer review rating 5.0/5

Maneerat W. Families - Confirmed reviews ALL

Dear Maneerat W., Thank you for sharing your feedback following your stay with us. We are pleased to hear that you enjoyed most aspects of your experience at Veranda Resort Pattaya. We truly appreciate your kind comments. We are sorry to hear that the taste of some Thai dishes served during breakfast did not meet your expectations. We sincerely appreciate you bringing this to our attention, and your feedback has been shared with our Food & Beverage team for further review and improvement. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable breakfast experience on your next visit. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Alexandre Marco, Thank you very much for taking the time to share your detailed feedback with us. We sincerely apologize that your experience did not meet the standards you expected from a five-star MGallery property. We fully acknowledge your concerns regarding the soundproofing of the rooms, breakfast quality and presentation, staffing during periods of high occupancy, and the overall guest experience. We are particularly sorry to hear that these aspects affected your overall impression of the hotel. We truly appreciate your positive comments regarding our reception team and housekeeping team. At the same time, we take your constructive feedback seriously and will share it with the relevant departments and management team for further review. In particular, we will focus on improving our breakfast offering, service attentiveness, and operational standards to ensure a more consistent experience for our guests. Regarding the room soundproofing, we also acknowledge your concerns and will share your feedback with our Engineering and management teams for assessment and consideration of further improvements. Your comments are valuable to us as they help highlight areas where we need to improve. We sincerely hope to have the opportunity to welcome you again and provide an experience that is much more in line with the standards and expectations of the MGallery brand. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection

Other web-users rate our hotel

  • 478 reviews 8.9/10 Location
  • 1,353 reviews 8.7/10 Room
  • 2,015 reviews 9.3/10 Service
  • 10 reviews 8.4/10 WiFi
  • 1,009 reviews 9.1/10 Food
  • 590 reviews 9.3/10 Vibe
  • 508 reviews 8.6/10 Comfort
  • 433 reviews 8.2/10 Cleanliness

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