Veranda Resort Pattaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,456 reviews

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Description

Hotel extras

  • MyGlass - Enjoy a free flow soft drink & unique beverage experience with MyGlass package.

  • MyKids - Keep your kids happy with activity, kids meal and more with MyKids package.

Our accommodation(s)

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Hotel location

Veranda Resort Pattaya - MGallery Collection

211 Moo 1, Na Jomtien, Sattahip
20250 CHONBURI
Thailand

GPS:12.859219, 100.896925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,456 reviews

Customer review rating 5.0/5

Ajjima W. Families - Confirmed reviews ALL

We had a fantastic stay and location was great.

Dear Ajjima W., Thank you very much for your kind feedback. We are delighted to hear that you had a comfortable and fantastic stay with us, and that you enjoyed our convenient location. Your kind words truly mean a lot to our team. We sincerely look forward to welcoming you back again in the near future. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection.

Customer review rating 4.5/5

Nimarko B. Couples - Confirmed reviews ALL

I came to Pattaya for my 30th birthday and had a wonderful time with my boyfriend. The staff were extremely helpful and friendly and made sure our stay was as comfortable as possible. I'd like to specifically recognise Pupe who was extremely lovely and helpful and was available for the duration of our trip. Thank you for your kindness whenever we had a query

Dear Nimarko B., Thank you very much for choosing to celebrate your 30th birthday with us in Pattaya. We are truly delighted to hear that you had a wonderful time with your boyfriend and that your stay was comfortable and memorable. It is especially rewarding to know that our team made a positive impression, and we are truly grateful for your kind recognition of Khun Pupe. Your thoughtful words will certainly be shared with her, and we are sure she will be delighted to know she contributed to your special celebration. Thank you once again for your kind feedback. We sincerely hope to have the pleasure of welcoming you back for many more memorable occasions in the future. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection.

Customer review rating 4.5/5

Jaishankar N. Couples - Confirmed reviews ALL

Everything was great. Only downside, the breakfast was plain. We had just come from VIE hotel in Bangkok, and the selection was far more. 2ndly, the balcony chair cushion was sinking. Like it’s too big for the base. Everything else was great.

Dear Jaishankar N., Thank you very much for sharing your feedback following your recent stay with us. We are delighted to hear that you had an overall great experience. At the same time, we truly appreciate your comments regarding the breakfast selection. We understand your comparison and will certainly take your feedback into consideration as we continuously strive to enhance our offerings. We also regret to learn about the issue with the balcony chair cushion. Please be assured that this has been shared with our team for further inspection and improvement. Thank you once again for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back for an even better experience in the future. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection.

Customer review rating 3.5/5

Blair L. Couples - Confirmed reviews ALL

Service is so slow during happy hour.

Dear Blair L., Thank you very much for sharing your feedback with us. We are pleased to hear that you found the hotel nice; however, we regret to learn that certain aspects of your stay did not fully meet your expectations. Regarding our location, we understand that traveling into town may be less convenient for some guests, though many appreciate the peaceful and relaxing atmosphere away from the busy city center. We sincerely apologize for the slow service you experienced during Happy Hour. This is certainly not the level of service we strive to provide, and your feedback has been shared with the team for improvement. We truly appreciate your comments, as they help us enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection.

Customer review rating 4.5/5

Toshiya H. Business - Confirmed reviews ALL

The hotel room was clean and comfortable. TV set was not easy to operate, it's better if Japanese TV program was available. Therefore, I reduced just 1 from total satisfactiory, but all over averate this is wonderful hotel.

Dear Toshiya H., Thank you very much for sharing your wonderful feedback with us. We are truly delighted to hear that you had a comfortable stay and that you found your room clean and pleasant. Your kind words about your overall experience mean a lot to our team. At the same time, we appreciate your constructive comments regarding the TV system and the availability of Japanese programs. Please accept our apologies for any inconvenience caused. Your feedback has been noted, and we will certainly take it into consideration as we continuously work to improve our facilities and services. It is a pleasure to know that despite this, you still had a wonderful stay with us. We sincerely hope to have the opportunity to welcome you back again in the near future. Kind regards, Veranda Resort Pattaya Na Jomtien – MGallery Collection

Other web-users rate our hotel

  • 504 reviews 8.9/10 Location
  • 1,386 reviews 8.5/10 Room
  • 1,980 reviews 9.2/10 Service
  • 14 reviews 5.7/10 WiFi
  • 955 reviews 8.9/10 Food
  • 590 reviews 9.2/10 Vibe
  • 512 reviews 8.3/10 Comfort
  • 455 reviews 7.9/10 Cleanliness

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