Veranda Resort Pattaya - MGallery 5 stars

Customer review rating 4.4/5 2,340 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Veranda Resort Pattaya - MGallery
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+ 21 Services
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Room 1

Number of guests
Children's age

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  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • MyGlass - Enjoy a free flow soft drink & unique beverage experience with MyGlass package.

  • MyKids - Keep your kids happy with activity, kids meal and more with MyKids package.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Services for children
  • Beach and water sports
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
Information message

Hotel location

Veranda Resort Pattaya - MGallery

211 Moo 1
Na Jomtien
Sattahip
20250
chonburi
thailand

Tel: +6638111899

Fax: (+66)38111890

Check-in from 14h00

Check out up to 12h00

  • By plane

    SUVARNABHUMI At 125km / 77.67 miles - Shuttle paying

  • By plane

    UTAPAO RAYONG PATAYA INTL AIRP At 33km / 20.51 miles - Shuttle paying

  • By train

    PATTAYA STATION At 10km / 6.21 miles

GPS :12.859219, 100.896925

Our accommodation(s)

SEASCAPE DELUXE (KING)

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SEASCAPE DELUXE (DOUBLE QUEEN)

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SEASCAPE OCEAN VIEW, Twin Beds, Ocean View

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Sea Breeze (King), 1 King Bed, Garden View

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Sea Breeze (Double Queen), 2 Queen Size Beds, Garden View

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

OCEAN FRONT ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE DECK

Type of cuisine: International

All day dining restaurant for breakfast, lunch and dinner. Featuring local Thai cuisine and international dishes from the a la carte menu and occassional buffets. Indoor air conditioned and outdoor terrace seating by the main pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

I SEA SKY

Type of cuisine: Healthy eating

Rooftop restaurant, serving cool cocktails, tapas and light meals with all ingredients sourced locally.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE JETTY

Non contractual photo

Roof top bar with indoor air conditioned and outdoor open-air seating, serving range of beers, wines by the glass, cocktails and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVES

Non contractual photo

Pool side bar serving cold drinks, fresh coffee and light snacks for guests around the pool and beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 142

  • Maximum capacity: 228 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Veranda Resort Pattaya - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,340 reviews

tripadvisor

TripAdvisor Rating 4.0/5

409 reviews

Crowded hotel

Customer review rating 4.4/5

Rosanee V. Families - 19/10/2020 Confirmed reviews ALL

So many people were checking in when we arrived. Need to wait for a while. Accor plus channel is also very slow. Though staffs are working hard, Ttogether have brought so many customers that the hotel couldn’t handle efficiently. No welcome drink offered to us. Happy for the hotel to get many customers after a long Covid break. Rooms are nice but can’t be thoroughly cleaned due to fast check-in/out. Saw a chunk of hair on the floor so I wiped clean with alcohol tissue myself. Breakfast round is a good idea, still for the last round at 10 AM, the table we got was still dirty so I cleaned with alcohol again. In summary, the hotel needs to get more staffs to help customers during the long weekend and with the government promotions. I might go back after the promotion over to find a beauty and peace at this hotel.

Dear Rosanee V., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.4/5

Belle Families - 09/10/2020 Confirmed reviews ALL

All are good but there are some to improve => the cleanness of pool, the taste of breakfast buffets

Dear Kasiwan W., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice swimming pool

Customer review rating 4.4/5

Chutintorn S. Couples - 03/10/2020 Confirmed reviews ALL

Beautiful resort but nothing special.

Dear Chutintorn s., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ambivalent

Customer review rating 4.4/5

Ck Couples - 02/10/2020 Confirmed reviews ALL

For a newer hotel, actual appears tired, leaning towards slightly worn. Appears better in the photos than in real life. Check-in could be better, and staff did not appear to be sufficiently well-informed. Room was OK and comfortable but not spectacular. Have a coffee table and chair but no writing desk. Food at the restaurant was up to expectations of a hotel of this level. Though the Accor Group has a mask policy, noted that some staff do not appear to be observing that or have it pulled down, around the neck. Many guests were not observing the masks policy and were not reminded. Since there were many guests, even for a weekday and the observations of staff and guests regarding to the Accor mask policy, did not bother to try the breakfast, checking out earlier instead. Generally, it trails behind the Veranda in Hua Hin, and having just checked out of the similar tier level Mövenpick 10 minutes away to check in here, the difference was quite noticeable.

Dear Varunee S., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located, Good stay, Service mind make customers smile

Customer review rating 4.4/5

Apinya.p Couples - 17/09/2020 Confirmed reviews ALL

Memory is a way of holding on to the things you love, the things you are, the things you never want to lose.

Dear Apinya P., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well management

Customer review rating 4.4/5

Samuch J. Couples - 13/09/2020 Confirmed reviews ALL

Feel safe, good mangement of COVID-19 pandemic.

Dear Samuch J., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice swimming pool

Customer review rating 4.4/5

Anonymous Friends - 13/09/2020 Confirmed reviews ALL

It’s nice during our stay, however I prefer my previous experience with Veranda more than this time. No turn down service for 5-stars hotel very dissatisfy. No welcome drink and small set of welcome amenity. Broken shower gel pump ... need to be checked when HK clean the room Asked for another flavor of yogurt to the staff as it ran out on the buffet line. He said no more but after 10 mins later I found my requested flavor on the line. He’s not even check for me. I’m pretty sure that the flavor that I wanted the restaurant still have some left. It’s only 9:30 am, the buffet close at 10:30 and it’s on the weekdays. The swimming pool was nice but the white chair need to be fixed. Very old.

Dear Nichamon S., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 03… EXT:3111 if you wish to discuss this matter in further details. Sincerely,

Warm welcome

Customer review rating 4.4/5

Kanchanaporn Couples - 08/09/2020 Confirmed reviews ALL

This is the second time staying at Veranda, it is a good memory for me. All staffs are very nice and kind.

Dear Kanchanaporn S., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One of the best location

Customer review rating 4.4/5

Korn Families - 31/08/2020 Confirmed reviews ALL

This is my first time to stay with veranda resort. When I come to see the place, it’s so fresh and beautiful. The bellhop are take care you with any bag and tell you how you found the reception. Check-in and check-out is very the best

Dear Kornsrikranet P., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MY FIRST STAY DURING NEW NORMAL

TripAdvisor rating 4.0/5

hardestmemories Family - 03/08/2020 TripAdvisor review

do not recommend to stay during long public holidays when all rooms are 100% fully booked, it means super crowded! the resort itself plus the residence side are using the limited facilities like swimming pool and all dining. The breakfast each day with 3 rounds to serve are fully packed . The beach side or pool side to sit are not enough for all guests . We were in our swimming attires but have to go back to our rooms as the pool or beach area couldn't accommodate more people to use. However, I wld say all staff are really good they all are service mind , the Thai manager too sorry I cldn't see his name. The food and drinks for dinner using ACCOR member privilege were so good. Thanks for all the services.

Dear hardestmemories, I sincerely would like to apologize for the unfortunate experience you had encountered at the Veranda Resort Pattaya Na Jomtien MGallery. I am really sorry that we failed to meet your expectation on this occasion duirng the previous long holidays ocasion. But apart from the atmosphere, I hope that our services delivering and culinary experience being ALL Loyalty Program of AccorHotels made this stay in a memory. Your feedback is high value to us as it helps us to identify the shortfalls on our services to you for facilities. I will personally work on this issue to make sure we improve and hope you will give us another chance to welcome you back to Veranda Resort Pattaya Na Jomtien MGallery in the near future. Once again thank you so much for sharing your feedback. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery

Bad experience

Customer review rating 4.4/5

Wareeporn D. Families - 23/07/2020 Confirmed reviews ALL

My car was hit fromhotel’s golf cart. No one take action excel the insurance of both side. The hotel may thought that this was an accident, but in my thought this was the bad expand destroy by vacation. I have to use taxi. Can you imagine how about my kids? Now is more than 24 hour after we come back, no rental car , no letter and nothing from the hotel management.

Overall satisfied except a little bod overprice compared to facility and room size.

Customer review rating 4.4/5

Panu T. Couples - 23/07/2020 Confirmed reviews ALL

Well located. Good view. Nice breakfast. Too expensive compared to room size.

Horrible

TripAdvisor rating 4.0/5

palanondc Family - 23/07/2020 TripAdvisor review

The services were horrible, call for some room services andbhave to wait more than an hour at 6pm. Overall, was just meet my expectation. The land scape was nice Too many resident from condo join hotel facilities

Dear Palanondc, I sincerely would like to apologize for the unfortunate experience you had encountered at Veranda Resort Pattaya Na Jomtien MGalllery. While I can assure you that this is not our standard of our Room Service, I am really sorry that we failed to meet your expectation on this occasion. Your feedback is high value to us as it helps us to identify the shortfalls on our services. I will personally work on this issue to make sure we improve and hope you will give us another chance to welcome you back to Veranda Resort Pattaya Na Jomtien MGallery in the near future. Once again thank you so much for sharing your feedback. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery.

Pretty good

TripAdvisor rating 4.0/5

B-Wally-T 01/07/2020 TripAdvisor review

The room was spacious and the staff were super nice. Downsize was too many people in the hotel, residence guest share pool with resort guess even tho there was an area specific for residence guest. Special tip : if you wanna sit at rooftop restaurant you must make a reservation first

Dear B-Wally-T, We are very happy to see your feedback about your stay at Veranda Resort Pattaya Na Jomtien MGallery on TripAdvisor. It is very motivating to know that you were pleased with the services from our staffs and room accommodation with your stay in this trip. Delivering high level of services is one of our main focus areas that we are fully committed to maintain. We very much hope that you will consider staying with us again on your next trip. Thank you so much for your sharing yourkind feedback. We look forward to welcoming you to Veranda Resort Pattaya Na Jomtien MGallery again very soon. Yours sincerely, Peeraphol Jittiboonruan General Manager eranda Resort Pattaya Na Jomtien MGallery.

Good hotel and good staff

TripAdvisor rating 4.0/5

VirojEak 22/01/2020 TripAdvisor review

Hotel is beautiful with long beach. The staff are very welcome, staff at reception are very nice and always smile. We get voucher of welcome drinks (Accor members), took welcome drinks at bar on 4th floor, very good view of beach and sea during sunset time. Staff at bar are also welcome and smile always. It's fantastic even staying only 1 night. Hope to be back again soon.

Dear VirojEak, We are very delighted to see your kind feedback about your stay at Veranda Resort Pattaya Na Jomtien MGallery on TripAdvisor. As a Platinum Status Level of Accor Live LImitless ( ALL ). and you are prestigious members and part of this Loyalty Program of AccorHotels. We are delight to have your stayed with us. Your positive feedback about the services from our staff is very rewarding. Service is one of our main focus areas that we are fully committed to deliver in high level. We hope you will choose to stay with us again on your next trip to Bangkok. We look forward to welcoming you back to Veranda Resort Pattaya Na Jomtien MGallery again very soon. Thanks again for sharing your kind feedback. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery

Great service with good location

TripAdvisor rating 4.0/5

gambitjuv Family - 14/01/2020 TripAdvisor review

Very impressed for the hotel service in every unit and we have a good care from staffs during our stay. We definitely choose this hotel for next time. Especially, room cleaning team that very kind and well support for our entire family.

Dear gambitjuv, We are very happy to see your feedback about your stay at Veranda Resort Pattaya Na Jomtien MGallery on TripAdvisor. It is very motivating to know that you were pleased with the services from our staff and happy with your stay. Delivering high level of services is one of our main focus areas that we are fully committed to maintain. We very much hope that you will consider staying with us again on your next trip. Thank you so much for your sharing your kind feedback. We look forward to welcoming you to Veranda Resort Pattaya Na Jomtien MGallery again very soon. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery

Family Trip

TripAdvisor rating 4.0/5

ekawit_komolpun Family - 07/01/2020 TripAdvisor review

Lovely and helpful staffs with impressive benefits from being platinum member. And surely nice place to stay and relax with family. My kids also love swimming pool with great view during sunset period.

Dear ekawit_komolpun, We are very happy to see your feedback about your stay at Veranda Resort Pattaya Na Jomtien MGallery on TripAdvisor. Its such a previleges of our property to have a chance to welcome you and your family as a Platinum Members in Accor Live Limitless ( ALL Program ). It is very motivating to know that you were pleased with the services from our staff and happy with your stay. Delivering high level of services is one of our main focus areas that we are fully committed to maintain. We very much hope that you will consider staying with us again on your next trip. Thank you so much for your sharing yourkind feedback. We look forward to welcoming you to Veranda Resort Pattaya Na Jomtien MGallery again very soon. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery

Relaxing, hardly believed we were in Pattaya

TripAdvisor rating 4.0/5

Yu A Family - 02/01/2020 TripAdvisor review

it was a nice and quiet relaxing holiday for us by the beach in nice environment. We could not believe we were in Pattaya .. admittedly it's just outside Pattaya city centre.. but this is great and it's only 1:30 hr drive from Bangkok. I'd highly recommend this resort to those (esp families) who want some quiet time by the beach near Bangkok.

Dear Yu A, Thank you for taking the time to write your review of Veranda Resort Pattaya Na Jomtien MGallery. We are delighted that you had a memorable stay and appreciate that you enjoyed the perks of our location. It is very rewarding to receive such positive feedback from valued guests such as yourself. We very much hope that you will consider staying with us again on your next week end trip. Once again, thank you very much for your kind feedback. The team and I look forward to welcoming you back to Veranda Resort Pattaya Na Jomtien MGallery. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery.

Awesome Hotel excellent staff

TripAdvisor rating 4.0/5

chillipalm Couples - 29/12/2019 TripAdvisor review

From the booking till the check in, the preparation from the room to the check out was amazing I will point out 2 persons for their special awareness and skills. PUI decorating our room that lovely as we felt like in 7th heaven.., thank you for that unforgettable moment and from the beginning Kood was always aware about our needs and reservations he did an high professional job and solved everything in a perfect way. Special thanks

Dear chillipalm, Thank you very much for your selected to stay at our property. And your kind review via Tripadvisor was a pleasure moment of our team. We would like to thank you for your compliment and positive feedback since reservation contact until departure. Your kind compliments to Khun Pui / Housekeeping Team and Khun Kot / Asst Front Office Manager. I will convey this message to them and lets them know about their great performance. We hope that we have a chance to welcome you back to stay with us again in near future. If there are anything, please feel free to contact us. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery.

Great Stay

TripAdvisor rating 4.0/5

Passport743846 Family - 24/12/2019 TripAdvisor review

The entire team are very friendly, from the porters to the housekeeping staffs. Breakfast was good. Property well maintain. Rooms are clean. Overall this property serves my family very well. Will be back. Thanks to Khun PJ and his well trained team.

Dear Passport743846, Thank you for your kind selectted to stay at our resort and being a loyalty of ALL Accor Live Limitless. Your kind positive review via tripadvisor was a pleasure to us. We were delight to learn that you and your family have a pleasant stay with us. I will convey your compliment to all of my team and hope they are proud in their hospitality. We are looking forward to welcome you back to stay at our Veranda Resort Pattaya Na Jomtien MGallery again in the near future. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya Na Jomtien MGallery

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