Veranda Resort Pattaya - MGallery 5 stars

Feel safe, good mangement of COVID-19 pandemic.

It’s nice during our stay, however I prefer my previous experience with Veranda more than this time. No turn down service for 5-stars hotel very dissatisfy. No welcome drink and small set of welcome amenity. Broken shower gel pump ... need to be checked when HK clean the room Asked for another flavor of yogurt to the staff as it ran out on the buffet line. He said no more but after 10 mins later I found my requested flavor on the line. He’s not even check for me. I’m pretty sure that the flavor that I wanted the restaurant still have some left. It’s only 9:30 am, the buffet close at 10:30 and it’s on the weekdays. The swimming pool was nice but the white chair need to be fixed. Very old.

This is the second time staying at Veranda, it is a good memory for me. All staffs are very nice and kind.

This is my first time to stay with veranda resort. When I come to see the place, it’s so fresh and beautiful. The bellhop are take care you with any bag and tell you how you found the reception. Check-in and check-out is very the best

do not recommend to stay during long public holidays when all rooms are 100% fully booked, it means super crowded! the resort itself plus the residence side are using the limited facilities like swimming pool and all dining. The breakfast each day with 3 rounds to serve are fully packed . The beach side or pool side to sit are not enough for all guests . We were in our swimming attires but have to go back to our rooms as the pool or beach area couldn't accommodate more people to use. However, I wld say all staff are really good they all are service mind , the Thai manager too sorry I cldn't see his name. The food and drinks for dinner using ACCOR member privilege were so good. Thanks for all the services.

My car was hit fromhotel’s golf cart. No one take action excel the insurance of both side. The hotel may thought that this was an accident, but in my thought this was the bad expand destroy by vacation. I have to use taxi. Can you imagine how about my kids? Now is more than 24 hour after we come back, no rental car , no letter and nothing from the hotel management.

Well located. Good view. Nice breakfast. Too expensive compared to room size.

The services were horrible, call for some room services andbhave to wait more than an hour at 6pm. Overall, was just meet my expectation. The land scape was nice Too many resident from condo join hotel facilities

The room was spacious and the staff were super nice. Downsize was too many people in the hotel, residence guest share pool with resort guess even tho there was an area specific for residence guest. Special tip : if you wanna sit at rooftop restaurant you must make a reservation first

Hotel is beautiful with long beach. The staff are very welcome, staff at reception are very nice and always smile. We get voucher of welcome drinks (Accor members), took welcome drinks at bar on 4th floor, very good view of beach and sea during sunset time. Staff at bar are also welcome and smile always. It's fantastic even staying only 1 night. Hope to be back again soon.

Very impressed for the hotel service in every unit and we have a good care from staffs during our stay. We definitely choose this hotel for next time. Especially, room cleaning team that very kind and well support for our entire family.

Lovely and helpful staffs with impressive benefits from being platinum member. And surely nice place to stay and relax with family. My kids also love swimming pool with great view during sunset period.

it was a nice and quiet relaxing holiday for us by the beach in nice environment. We could not believe we were in Pattaya .. admittedly it's just outside Pattaya city centre.. but this is great and it's only 1:30 hr drive from Bangkok. I'd highly recommend this resort to those (esp families) who want some quiet time by the beach near Bangkok.

From the booking till the check in, the preparation from the room to the check out was amazing I will point out 2 persons for their special awareness and skills. PUI decorating our room that lovely as we felt like in 7th heaven.., thank you for that unforgettable moment and from the beginning Kood was always aware about our needs and reservations he did an high professional job and solved everything in a perfect way. Special thanks

The entire team are very friendly, from the porters to the housekeeping staffs. Breakfast was good. Property well maintain. Rooms are clean. Overall this property serves my family very well. Will be back. Thanks to Khun PJ and his well trained team.