Novotel Rayong Rim Pae Resort Hotel 4 stars

Nice place, good stay

First impression with the reception staff was not so good. Room was nice and easily access to the beach and pools. Breakfast was okay with concessions for kids. Lastly, the internet was down at the check out time. Imagine the customers waiting to only find out they owe nothing, but couldn't leave because of the internet.

We have private and peaceful stay.

The hotel is a beautiful beachfront resort, which is casual, family friendly and has a chill vibe. It is around 30-minutes drive from Rayong City Centre and 10-minutes drive to Laem Mae Pim, where a lot of seafood restaurants have been found. Staff of many teams make our stay wonderful indeed. The friendly reservation team is prompt to give you good advices about the hotel and the room. The Front staff, Khun Dang, Khun Nan and Khun Tookta are always there to offer the best things to make your stay. Khun Dang efficiently and professionally checked us in. Really appreciated Khun Nan, who recommends us to stay at a corner beachfront Deluxe Suit room on the 2nd floor of the seaside building. Thus, the room has stunning views of beautiful beach, huge pools and restaurants. We personally think that this is the best room of the hotel in terms of its position. We also happen to interact with the gardening and security team. They are unbelievably nice and kind. Do not forget to dine at “The Shore”. Food is nice and staff, Khun Assada and Khun Orn are service-minded. Khun Nui and Khun Boy who serve us during breakfast are also very active and friendly. However, cleanliness might be our big concern while staying here, especially during the 3rd wave of Covid-19 pandemic in Thailand. We found some water left in the ice bucket as well as a used paper note in the room. Moreover, some facilities really need to be replaced or repaired. For example, the water in the outdoor Jacuzzi is too stink to use. Table Tennis rackets and its ball are broken. Despite some faults met, the overall stay is so amazing that we make another booking for the coming weekend again.

Nice hotel for relaxation on the beach

Nice staff

As a platinum member, staying at Novotel Rayong wasn’t meet my expectation. Especially for the breakfast, buffet line was poor comparing to 3 stars hotel such as Ibis Sukhumvit 24.

Room is recently renovated and looks modern despite hotel is aged. There are many swimming pools and beach front, I think this key highlights for this property and suitable for family with small children.

I had a wonderful stay. Thank you all the team who are very attentive and helpful. Will definitely go back to your property soon.

Even during Covid situation with low amount staff members, the hotel gave me nice warm stay. My room was in building B is new renovate. Hotel facilities were in good condition (pool, and garden) except fitness that might need to be renovate. Beach was clean and you will love it. During my stay, hotel had durian buffet. Durian was not enough and hotel had good solution to brought more from durian garden.

Upgrade room.

Exceed more than expected Well comfortable all facilities Staff friendly

staff are kind, manger too.

Without doubt one of the favorite hotel I stayed in Laem Mae Pim area. Upon arrival we were warmly welcomed by the staff, and we were upgraded to a larger Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor at the Shore deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. Great job!

i always so impression for Novotel Rim Pae Rayong Resort, same like we're returned home even though we're Rayong people. we got warm and friendly welcome from all employee in every unit and they are remember and call my name. every where are clean and ready for service. we are feel save and happy there.