Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,016 reviews

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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,016 reviews

TripAdvisor Rating  4.0/5  1,014 reviews

Certificate of excellence 2024

Well located, nice staff, Good environment, reasonable price. I will select to stay if have next chance.

Customer review rating 4.5/5

Kitti T. Families - Confirmed reviews ALL

Very good time with my family there.

Self-contained paradise.

Customer review rating 4.5/5

Alli Families - Confirmed reviews ALL

The resort is quite isolated without grab car, but with hotel taxis but fortunately everything you need is contained within this paradise resort. With 2 large pools, a jacuzzi, a spa, a private cinema room, a snooker room, a gift shop, starbucks cafe and beachfront restaurant - we found we had a very relaxing and enjoyable week, and we were sad to leave. We stayed in the units in the block closest to the Ocean and I would recommend these. We had a ground floor garden view room which was ideal. The gardens are just beautiful and extremely well-maintained. We saw quite a few gardeners working. It was low season so all the external timber was getting a fresh lick of paint, and the place looked very well maintained. There are several out door games for children - badminton, ping pong and foot ball. The beach is cleaned well every morning. During low season there is a little bit of plastic in the water at the end of the day, but we loved swimming in the ocean here. The snooker table is in a private room for a cost of 200 tbh for an hour. The movie room is available at 2pm or 6pm with tickets ranging from 200-300 thb including drink and hot chips. The spa runs a very high quality indoor service (accor plus discount and specials available). This service is priced a little high for Thailand, however they also offer beach front massages in a Sala for prices similar to those across Thailand. We tried absolutely everything on offer and loved everything. Even the gift shop included some hand made local products at really decent prices. The only thing we really didn't like was the welcome drink at the poolside bar. And we also didn't like the pizza at the restaurant, so we stuck to Thai dishes after that, and the red curry was a particular hit. We enjoyed all the meals, and using the Accor Plus discount made the prices reasonable. There is no grab car available to the property, but I believe there are some limited grab food, and one could certainly wander down the beach to eat else where - we never did, we really enjoyed the hotel restaurant. We also made good use of the mini-bar package. You could pre-book a full minibar for 590 thb or just order some parts of the minibar, such as the snack pack or the beer pack, which meant you had snacks on hand at very reasonable prices. We did one outing to the Rayong Botanical Gardens with the hotel transfer costing 500thb and the bike rental at 50 thb each, this was a really lovely day out. Finally, and certainly not least, the staff went above and beyond to be accommodating, helpful and friendly. They made our stay very special and are an absolute asset to the hotel. The front desk team, the lady running the spa, the restaurant team, the cleaning staff and all the way up to the GM, everyone was so lovely. If we are back to this part of Thailand, we would love to return.

Customer review rating 2.0/5

Thongchanok S. Families - Confirmed reviews ALL

Saturday night 13-14July,24 Bad experience from group seminar in hotel .Disturb all night actually we got letter from hotel will control the noise but nope.We can't spend time outside even our room barcony.We try to understand.But 12.00am Drunk people disturb did fire alarm all night until 4am. My kids got traumatic disorder , Mentally affect from this incident.She scream ,checking and scare of fire .Hotel can't solve the problem and front can't carrify what's cause the problem? Let's drunk people did again at 4am. We would like to get any feed back from hotel.How the hotel handle with bad group from this incident? We are waiting.

Dear Khun Thongchanok, I sincerely apologize for the distressing experience you and your family endured during your stay on the night of July 13-14. I deeply regret the impact this incident had on your child and understand the seriousness of the situation. We are taking action by providing feedback to the group organizer and implementing stricter measures to prevent such occurrences in the future. I assure you that we are committed to improving our response to such issues and ensuring the comfort and safety of our guests. Thank you for bringing this to my attention. I hope we can regain your trust and provide a better experience in the future. Sincerely, Olga Gergenkop General Manager

Nice view, excellent room

Customer review rating 5.0/5

Boy Couples - Confirmed reviews ALL

The room is clean, the view is very nice. Feel relaxed, enjoyed

Perfect secluded location.

Customer review rating 5.0/5

Adele Families - Confirmed reviews ALL

The location of the resort is 40 min outside of Rayong City itself. This made is a perfect rural experience which is great for a family or anyone who wants to get away from the busy city life. But also not too far away from the city if you wanted to go and explore there. The service staff were amazing. Always friendly and willing to help wherever they could. The rooms were clean and comfortable and the facilities are well maintained. Would definitely stay there again.

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.