Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 874 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  874 reviews

TripAdvisor Rating  4.0/5  1,007 reviews

Good stay

Customer review rating 5.0/5

Yaowathida Business - Confirmed reviews ALL

Clean room, full service and good staff

A good hotel under a bad management

Customer review rating 0.5/5

Andrei Families - Confirmed reviews ALL

Due to the dangerous doors of the main entrance to the hotel, I was seriously injured in this hotel, but the general manager pretended as if nothing serious had happened. p.s. The breakfast and the gym don’t meet the standards of Novotel. The cleanliness of the hotel leaves much more to be desired.

The review 2 of 5

TripAdvisor rating 2.0/5

Robert Š Friends getaway - TripAdvisor review

Hey, With my group we come today at the dinner. Nine persons for one table. Dinner was smaller portion per person. Table are so small, that food com all over the place. Than come in room and towel in bedroom are only one small. Best regards, Robert

A good hotel under a bad management.

TripAdvisor rating 1.0/5

andreiiiiiii Families - TripAdvisor review

Due to the dangerous doors of the main entrance to the hotel, I was seriously injured in this hotel, but the general manager pretended as if nothing serious had happened. p.s. The breakfast and the gym don’t meet the standards of Novotel. The cleanliness of the hotel leaves much more to be desired.

Dear Andreiiiiiii, Thank you for staying with us. I sincerely regret to learn about the incident you experienced during your recent stay at our hotel, and I appreciate you taking the time to share your concerns. The safety and well-being of our guests are of utmost importance to us, and we are truly sorry for any discomfort or inconvenience you may have experienced. Upon reviewing the details of your incident, we understand that you had a collision with our glass partition near the main entrance. We genuinely empathize with your situation and appreciate that you felt upset by this. Our team members immediately responded by offering assistance, including first aid kit and a cold towel. Unfortunately, we did not have a chance to offer you any further assistance on-site, as the taxi that you have been waiting for arrived at that moment, and you and your family left the hotel. Later, when you send a follow-up emal to me and my team, I asked if you needed any further assistance from our side. Unfortunately, I did not receive you response. Please do reach out if you need any assistance - via email or via phone number. We take all guest feedback seriously, and we would like to assure you that we continuously assess and enhance our safety measures. Your comments regarding the doors and cleanliness of the hotel are noted, and we will address them promptly to ensure the satisfaction of our future guests. Thank you again for your feedback, and please reach out if you need any assistance. Best regards, Olga Gergenkop General Manager

Relaxing beach break

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

Great room, beautiful pool and nice beach. Staff were helpful and friendly

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Other web-users rate our hotel

  • 281 reviews 8.1/10 Location
  • 529 reviews 6.9/10 Room
  • 484 reviews 7.2/10 Service
  • 19 reviews 4.9/10 WiFi
  • 327 reviews 8.6/10 Beach
  • 251 reviews 7.8/10 Cleanliness
  • 251 reviews 6.6/10 Breakfast
  • 251 reviews 5.3/10 Comfort

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