Good place Good service Good activity.

I received a very warm welcome from a well-trained staff. He gave very good recommendation about the room that we booked. The hotel had so many good facilities for family activities such as 3 outdoor pools, kid rooms and playground. The hotel has private beach. We can play both in the sea and in the pool. The water is not as clear as in the south of Thailand but still good for swimming and playing with kids. By the time that I was at the hotel, the two pools nearby the beach were still under renovation. We will go back to this place again soon to experience more of the missing detail.

Bad experience with front when checked in. Front wanna charge me breakfast for 2nd person because I choose only 1 person for reservation. As everyone know that when you book the hotel for 1 room you have to pay everything like you staying 2 person. I had tired to tell a duty manager that it is the same rate during 1 or 2 persons but she looks confused and unbelieved until I show her on my phone. So I asked her to refund and make a new booking then she comply. By the way If she try to have a nice service , create a memorable experience or feel that guess benefit is priority she should not ask me to pay more. It was a very bad memorable feeling. Sorry!

We found some leftover food in the fridge. No beach towel set up in the room, have to go get them ourselves at the reception. Unfortunately, the small pool was under renovate so the kids haven't get a chance to play slide.

Too much ongoing works on pool and buildings, this was not clear to me at time of booking.

This was our ninth time staying in Novotel Rayong. Everything was the same such as super services and beautiful beach that are reasons why we repeated staying in this hotel.

I visited Novotel Rayong Rim Pae Resort 3 times this year during COVID pendemic situatytion. This time I feel a little bit unconfortable because increasing of number of guest and renovation. Novotel Rayong Rim Pae Resort is an excellent place for family especially with children but too much family become chaos, lack of peace which I feeled during first and second visit. Anyway, accommodation and service are still satisfy for me. Service of woman staff at restuarant is the best for both breakfast and dinner. I cant remember her name but her level of service make me impress and would like to share with you

It's a very special vacation

Pool still in renovation. Then less space for swimming pool. Also breakfast is less food then before.

Without doubt one of the favorite hotel I stayed in Laem Mae Pim area. Upon arrival we were warmly welcomed by the staff, and we were upgraded to a larger Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor at the Shore deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. Great job!

i always so impression for Novotel Rim Pae Rayong Resort, same like we're returned home even though we're Rayong people. we got warm and friendly welcome from all employee in every unit and they are remember and call my name. every where are clean and ready for service. we are feel save and happy there.

Overall, very nice, as usual. Not everything was working normally because of the COVID-19 situation. I wish the bubble pool was working as that is one of my favorite things about this hotel. Hopefully, it will be in operation on my next visit.

The hotel is peaceful and service of all staff is nice. It has just been renovated in the garden building but to me the new renovated room is still not very much satisfactory although it is a superior room.

I came with two children for 3 night. We absolutely love our stay for facilities like multiple pools, jacuzzi, perfect front beach, kids playroom and playground. The air was very fresh and breezy we even went meditating on the beach before bedtime. The restaurant and breakfast was beyond our expectation and staffs are very friendly and helpful. Our first room has bad smell from bathroom and the air-con drip water but they changed and upgraded the room for us.

Excellent value for money resort and cannot fault the staff. The staff and friendly and eager to please. The resort is very welcoming, the check in is quick and easy and there are a number of options for dining. The resort is excellent value for money.