Novotel Rayong Rim Pae Resort Hotel 4 stars

TripAdvisor rating 4.0/5 926 reviews
Novotel Rayong Rim Pae Resort
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Children's age

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Hotel extras

  • 2 stunning outdoor pools

  • Spa facilities and fitness centre

  • 2 all-day dining restaurants

  • Pamper your kids everyday with MyKids package

  • Indulge in our unique beverage experience with MyGlass package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Boutiques/shoppingPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3
Pae Klaeng Kram Road
CHARK PONG KLAENG
21190
rayong
thailand

Tel: +66033010100

Fax: (+66)033010111

Contact email

Check-in from 14h00

Check out up to 12h00

  • EASTERN BUS TERMINAL. :   EASTRN SEA BOARD BAN PAC

  • KRAM ROAD :   SUKHUMVITH RD KM254

  • KRAM ROAD. :   SUKHUMVITH RD KM248

  • By plane

    SUVARNABHUMI BKK At 240km / 150 miles - Shuttle paying

  • By plane

    UTAPAO At 60km / 37.5 miles - Shuttle paying

  • By boat

    KOH SAMET FERRY TERMINAL At 12km / 7.5 miles

  • By boat

    TO SAMET ISLAND At 14km / 8.7 miles

GPS :12.631469, 101.542163

Our accommodations

Standard Room. A spacious room with 1 King bed or 2 single beds, shower, work desk, 32" LED TV and FREE WIFI. All rooms feature a balcony and are located on the main building. Up to 2 adults and 1 child. Superior Garden Room. A spacious room with 1 King bed or 2 single beds, bathtub & shower, work desk, 32" LED TV & FREE WIFI. Sofa for room with a king bed only. All room feature a balcony and are located on the garden wing. Up to 2 adults and 1 child.

Standard room 1 King-size bed

  • Max. number of persons: 3
  • Area: From 33
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 33
  • Views: Garden side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 1 King-size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 33
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Garden Wing 1 King Bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: Pool side, Ocean/Sea view, Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Garden Wing 2 Single Beds

  • Max. number of persons: 3
  • Area: From 37
  • Views: Pool side, Ocean/Sea view, Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 64
  • Views: Ocean/Sea view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite 1 King Bed Garden Wing

  • Max. number of persons: 4
  • Area: From 93
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite 1 King Bed Garden Wing

  • Max. number of persons: 4
  • Area: From 114
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Villa with 1 King Bed

  • Max. number of persons: 3
  • Area: From 45
  • Views: Garden side, Park view, Courtyard side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Villa 1 bedroom with a separate living room

  • Max. number of persons: 3
  • Area: From 85
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

POOL BAR

Photo non contractuelle / Strictly non binding

Take a seat and sip ! Located by the pool, overlooking the gulf of Thailand our pool par is the best place for you to enjoy exotic cocktails, refreshing smoothies, ice cream and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 407

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,904 reviews

tripadvisor

TripAdvisor Rating 4.0/5

926 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Stay

Customer review rating 4.3/5

Jeffrey P. Couples - 04/12/2019 Confirmed reviews ALL

Another excellent stay at the Novotel. Upgraded to a the Junior Suite, but when the air con decided to go on strike, moved to the deluxe suite which is outstanding. Food and service is 5 stars. Surrounds beautiful and clean. Perfect resort for a relaxing stay. Thank you to everyone and also to Lance for explaining how to get to Kho Samet and where to go for a fantastic adventure. Hope to see you all again next year. Jeff

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

I like the new renovated room

Customer review rating 4.3/5

Nui Families - 03/12/2019 Confirmed reviews ALL

Everything is good for me. What I don't like is the hotel gives priority to smokers by assigning all the seats under shades to smoking area. I had to leave and couldn't find a good seat with shade when a lady next to my seat started smoking. The hotel should assign a smoking area that smokers have to stand and finish their smoking before coming back to relax at the seats around the pool or the beach. I have a daughter and it's not good to inhale the smoke. If you care about public health and want to promote a good environment for family, please let smokers have their own standing smoke area, not in the relaxing area for other guests.

Dear Khun Laksana R., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

Great hotel for relaxing stay, but partly spoiled due to sand fleas, which bites us at the hotel beach area.

Customer review rating 4.3/5

Jacek Couples - 02/12/2019 Confirmed reviews ALL

Good breakfast and extended hotel services, like Thai massages at the beach area. Nice location and hotel building well fit the area. BUT sand fleas at the beach, which bites your guest - this is the serious problem to solve fast. Thank you.

Customer review rating 4.3/5

Derek Couples - 01/12/2019 Confirmed reviews ALL

Staff were great, relaxing stay

Ok

Customer review rating 4.3/5

Reaz R. Families - 01/12/2019 Confirmed reviews ALL

Price of food is expensive.

Great staffs

Customer review rating 4.3/5

Supachai P. A. C. E. Families - 27/11/2019 Confirmed reviews ALL

Stay 2 nights during last weekend. almost 10 years from last visit in Rayong and really impress for a quality of beach compare to Hua Hin destination. Staffs were attentive and really well trained. I stay in room 320 and 1st night had some issue about air-con and it was fixed right away for the next day. For bath room you may need to review on water pressure again as it is a weak point and quite easy to manage for that wing. On Monday approx 9 am, the child mat that I put at balcony was fail down to the receiving area on the ground floor. I found one engineering staff and ask him to put it at reception and he show a great service by walk to my room and give it to me instead of put at reception. The signal for television is not good and i found out that it came from the cable. I could adjust the cable a bit and it turn out to be a perfect way. However I need to do it almost every time i turned on. If engineering could check and re-install cable again, it would be a permanent condition. The last comment for Reservation centre while I process my booking. Really difficult to contact RSVN center. no one pick up a call and it took almost 15 times to reach to them. This is a really serious issue for the ACCOR and they probably need to reconsider on the issued.

Dear Chanutda E., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team & Management

Very nice hotol and worth to pay

Customer review rating 4.3/5

Pipop Families - 26/11/2019 Confirmed reviews ALL

Room is clearn, food is OK, my kids so enjoy with the swimming pool. All staff are very polite.

Dear Khun Pipop C., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Perfect

Customer review rating 4.3/5

Pirjo V. Families - 22/11/2019 Confirmed reviews ALL

Very relaxing

Dear Mr. Pirjo V., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Matched expectations from many prior visits

Customer review rating 4.3/5

Peter M. Families - 21/11/2019 Confirmed reviews ALL

Clean, comfortable rooms with good family orientation, although TV channel choices and quality of signal reception could be better. Wonderful gardens, swimming pools and beach facilities. Food generally very good, poolside live music every evening was much appreciated.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S.- Front Office Manager
Customer review rating 4.3/5

Anonymous Friends - 21/11/2019 Confirmed reviews ALL

It was a very short stay, I cannot comment much. We were en route to the East coast islands. Arrived late and left after breakfast. Check-in was efficient and friendly. The room (Superior) was clean and adequate. Breakfast sufficient and adequate.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S.- Front Office Manager

Breakfast

Customer review rating 4.3/5

Ratchaphon T. Families - 21/11/2019 Confirmed reviews ALL

Breakfast for Thai food should be improve and more Thai foods than now

Dear Khun Ratchaphon T., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

I could and will recommend Novotel Rayong to friends

Customer review rating 4.3/5

Roger S. Families - 20/11/2019 Confirmed reviews ALL

Excellent

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Rooms for kids

Customer review rating 4.3/5

Chantalak A. Families - 18/11/2019 Confirmed reviews ALL

There are rooms for kids to play very well. And heard news about a new toy room for children Next year, will try it out.

Dear Khun a., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

With the group from vietnam

Customer review rating 4.3/5

Samart Business - 17/11/2019 Confirmed reviews ALL

Very comfortable room with sea view, good service staff and nice breakfast

Dear Samart S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team & Managment

friendly staff but short holiday spoilt by rotten food and heavy maintenance

Customer review rating 4.3/5

Anonymous Couples - 16/11/2019 Confirmed reviews ALL

room (superior in garden wing) was fine and staff was friendly. However we experienced problems: at the breakfast on Thursday 24. October I ate some fish that tasted strange. some hours later I got stomach ache, felt very bad and had to vomit (it was certainly the fish as everything else I shared with my wife and she was not affected). So afternoon and evening of Thursday I was in bed and could not do anything. On Friday 25. there were noodles at the breakfast buffet, which were old and should not be served! There was also heavy maintenance going at the beachfront on the garden side, where most of the shadow is; my skin is very sensitive and I need shadow and umbrella is not sufficient. It was very noisy and sometimes there was a terrible smell as wood was painted with chemical!!!

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to hear of your illness during your stay with us, please know that all of our food and hygiene is of top international standards, and only the freshest of ingredients are used. Our chef and team monitor all food quality, temperatures and storage daily for each menu. Unfortunately when some guests travel to the tropics and experience ( travel related ) illnesses, the symptoms may seem like what you experience, however please be assured your comments are appreciated and will certainly be shared with our entire team we are grateful for you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. During the time of your stay, we did have some room renovation that our property was done to deliver an even better service to all our guests, but this maintenance we had controlled so that it would be as little disturbance to our guests as possible. The NOVOTEL Resort has been serving amazing guest from all over the world for many years, and in order to maintain this high level of service and excellence, renovation is required time to time. We are happy to announce that our New Garden rooms are now completed their renovation and ready for guest to enjoy! Sincerely, The Novotel Management

Extremely relaxing and satisfying!

Customer review rating 4.3/5

Bob M. Couples - 15/11/2019 Confirmed reviews ALL

We were only there one night/two days this time, but your staff, facilities and services were excellent.

Chasing Sunrise

Customer review rating 4.3/5

Ed Couples - 15/11/2019 Confirmed reviews ALL

Wife wanted to chill and relax and escape the city life, and your place is one of my best option. We never get tired of your place.

nice service & good food

TripAdvisor rating 4.0/5

Flyer45011958253 Business - 14/11/2019 TripAdvisor review

room is a little bit old but it is clean. The hotel is quite far from the city center but don't worry they have free shuttle buses to serve. The staff is quite nice and the best is food. Food here is very very delicious.

Dear Flyer45011958253, Thank you very much for your wonderful feedback. We are so thrilled that you have been able to visit our property and that you enjoyed your stay. The Novotel Rayong is located Rim Pae beach and allows guest to relax and get a way from the hectic city ife and soak up the sun and tropical surroundings in peace and quiet. Our resort had just completed a beautful renovation to our Garden rooms with all the latest features including 55' Smart Tvs. tropical and modern design, all new amenities, and more... Our guests and the service we aim to deliver is the heart of the Novotel Rayong, so thank you again for staying with us, and sharing your experince. We hope to see you soon again. best wishes, Novotel Team & management.

Relaxing Thai holiday on the beach

Customer review rating 4.3/5

Richard Families - 31/10/2019 Confirmed reviews ALL

Really enjoyed the hotel, was a very relaxing place with plenty of space and not too busy. Heaps of pools to choose from and being right on the beach was great too. The location is a little far from major Thailand attractions in Pattaya but we went for some long drives to see those which resulted in some long day trips but that was ok . Loved the buffet breakfasts

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Team & management

Nice Resort at Novotel Rayong but too far from the main city area.

Customer review rating 4.3/5

Neil Families - 25/10/2019 Confirmed reviews ALL

The Resort and rooms were okay but the hotel was too far from the main centre with not much to do outside of the resort.

Dear Khun L., , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager
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