Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,040 reviews

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Novotel Rayong Rim Pae Resort - Image 2
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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,040 reviews

TripAdvisor Rating  3.9/5  1,030 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Angsiri J. Families - Confirmed reviews ALL

It's OK but NOT the Novotel as We Know It !!!

TripAdvisor rating 3.0/5

Jon M TripAdvisor review

Dear DiscardA, Thank you for staying with us at Novotel Rayong Rim Pae Resort. I am glad that you enjoyed the our Heartists' service. Indeed, the hotel is 35 years old, but we do regular touch-ups of the rooms and public areas. Thank you for bringing up the issue of the elevator button. Certain things, unfortunately, cannot be repaired by the hotel engineering team, as only certified engineers from elevator company are allowed to intervene. We are expecting the service engineer to come and fix it soonest. Novotel is a family-oriented brand, and we do attract families with kids of all ages, and sometimes their stay enjoyment spills out to public areas. We will be making an extra effort to inform parents on this. I am truly sorry that these issues ruined your holiday. Thank you again for your feedback. Best regards, Olga Gergenkop General Manager

Great place to get away from it all

TripAdvisor rating 5.0/5

sakorno Families - TripAdvisor review

Dear Sakorno, Thank you for your thoughtful review — and for keeping our little secret (almost) safe! I'm so pleased to hear that you enjoyed the peaceful setting, tasty food, and relaxing atmosphere. You're absolutely right — our secluded beachfront location means it's best to have transport, and mosquito repellent can definitely come in handy, especially during certain months (we do provide it for guest use at the restaurant). I also appreciate your feedback regarding the Wi-Fi. It’s something we're continuing to improve, particularly in the more remote areas of the property. Looking forward to welcoming you back for another peaceful escape. Warm regards, Olga Gergenkop General Manager

Rayong, Thailand, for sure

TripAdvisor rating 5.0/5

ZeZuKa Couples - TripAdvisor review

Dear ZeZuKa, Thank you so much for the wonderful review and for choosing to explore Rayong with us! I'm truly happy to hear that you discovered the charm of our region — peaceful, authentic, and just the right distance from the bustle of Bangkok. It was a pleasure to welcome you, and I'm delighted that your experience at Novotel Rayong Rim Pae Resort was relaxing and memorable. Your kind words about the team mean a lot — they genuinely care about every guest. And great news — the pool table room has just been renovated! It's looking more stylish and welcoming than ever. Hope you’ll come back soon and challenge your friends over that drink. 😊 Warm regards, Olga Gergenkop General Manager

Great Resort

Customer review rating 3.5/5

Alan F. Families - Confirmed reviews ALL

Dear Alan F., Thank you very much for taking the time to share your experience with us. We sincerely apologize for the issues encountered during your stay, particularly with the air conditioning and shower in room 365, and for the previous experience with the Wi-Fi and noise concerns. We are truly sorry to hear that these inconveniences affected the comfort of your family, and we appreciate you bringing them to our attention. Please be assured that your feedback has been shared with our management and maintenance teams for immediate review and action. We also apologize for the confusion regarding the previous special arrangement mentioned by Mr. Lance Crampton. We will further review our communication processes to ensure better continuity of guest records and promises in the future. Despite these challenges, we are truly grateful for your continued support and for your kind words about our resort, location, and our team’s hospitality. We look forward to welcoming you and your family back soon, and we will do our best to ensure your next stay is a memorable and enjoyable one. Best regards, Supichaya Chumruedee Front Office Manager

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Other web-users rate our hotel

  • 445 reviews 8.4/10 Location
  • 830 reviews 7/10 Room
  • 782 reviews 8.3/10 Service
  • 38 reviews 2.3/10 WiFi
  • 498 reviews 9/10 Beach
  • 436 reviews 8.3/10 Breakfast
  • 419 reviews 7.7/10 Cleanliness
  • 371 reviews 5.5/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.