Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,235 reviews

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Novotel Rayong Rim Pae Resort - Image 1
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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,235 reviews

Customer review rating 3.5/5

Krongkarn K. Families - Confirmed reviews ALL

Overall is good. Room is cleaned, good facilities. But service for breakfast need to improve.

Dear Khun Krongkarn K., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are pleased to learn that you and your family had an overall enjoyable stay and that you appreciated the cleanliness of the room and the facilities available at our resort. It is always encouraging to know that our guests feel comfortable during their stay. At the same time, we sincerely appreciate your comments regarding the breakfast service. We regret that this aspect did not fully meet your expectations. Your feedback has been shared with our Food & Beverage team for review, and we will continue to work on improving both the efficiency and overall guest experience during breakfast service. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family back to Novotel Rayong Rim Pae Resort for an even better experience in the future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.0/5

Amikan M. Solo - Confirmed reviews ALL

Well located, clean room, nice beach, kindness staff

Dear Khun Amikan M., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to hear that you enjoyed our convenient location, clean room, beautiful beach, and the kindness of our staff. Providing a comfortable stay and warm hospitality is our priority, and it is truly rewarding to know that these aspects contributed positively to your visit. Your encouraging feedback will be shared with our team, as it serves as great motivation for us to continue delivering memorable experiences to our guests. Thank you once again for choosing Novotel Rayong Rim Pae Resort. We look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 1.0/5

Josef E. L. Families - Confirmed reviews ALL

rooms, breakfast, facilities, etc were good but the internet signal or lack thereof ruined our stay.

Dear Mr.Josef E. L., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are pleased to learn that you enjoyed our rooms, breakfast, and facilities. However, we are truly sorry to hear that the internet connectivity did not meet your expectations and negatively impacted your overall experience. We understand how important a reliable internet connection is, whether for staying connected, entertainment, or work purposes. Please accept our sincere apologies for the inconvenience caused by the weak signal during your stay. Your comments have been shared with our technical team for further review as we continue to improve the performance and coverage of our network throughout the resort. We greatly appreciate your valuable feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much more seamless and enjoyable stay. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Boonkird S. Solo - Confirmed reviews ALL

Nice room with beautiful hotel and private beach. excellent staff service

Dear Khun Boonkird S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to hear that you enjoyed your room, the beauty of our resort, and our private beach. It is especially rewarding to know that our team's service made a positive impression on your stay. Your kind words about our staff's excellent service are greatly appreciated and will be shared with the entire team as encouragement. Thank you once again for choosing Novotel Rayong Rim Pae Resort. We look forward to welcoming you back for another relaxing and memorable beachfront getaway in the near future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 3.5/5

Rungnapa M. Business - Confirmed reviews ALL

It is closed to the beach and there are 3 swimming pools then all guests can enjoy any pools as they like. By overall, it is the standard of Novotel but we did not sleep well because the mattress is too soft and also A/C was noisy with unstable temperature control. No clothes rack for swimming suit at the terrace, then we must hang it on the chairs. Staffs are friendly and helpful that we are appreciated.

Dear Khun Rungnapa M., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to know that you enjoyed our beachfront location and the variety of our three swimming pools, allowing guests to choose and enjoy the facilities that best suit their preferences. We are also pleased to hear that you found our team members friendly and helpful. Your kind recognition of their efforts is truly appreciated and will be shared with the team. However, we sincerely regret that certain aspects of your stay affected your comfort. We apologize for the inconvenience caused by the mattress, the air-conditioning noise, and the inconsistent temperature control. A restful night's sleep is an essential part of the guest experience, and we understand your disappointment. Your comments have been shared with our Engineering and Rooms teams for review and follow-up. We also appreciate your suggestion regarding the absence of a clothes drying rack on the terrace. This is valuable feedback, especially for guests enjoying the beach and swimming pools, and we will take it into consideration as we continue to enhance our facilities and guest convenience. Thank you once again for your constructive feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide an even more comfortable and enjoyable experience. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Other web-users rate our hotel

  • 496 reviews 8.5/10 Location
  • 881 reviews 7/10 Room
  • 829 reviews 8.3/10 Service
  • 94 reviews 1.6/10 WiFi
  • 551 reviews 9/10 Beach
  • 449 reviews 7.8/10 Cleanliness
  • 443 reviews 8.4/10 Breakfast
  • 425 reviews 5.6/10 Comfort

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