Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,221 reviews

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Novotel Rayong Rim Pae Resort - Image 1
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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,221 reviews

Customer review rating 5.0/5

Ekarin S. Couples - Confirmed reviews ALL

This is the place we can call the paradise of the sea, full of happiness as always. The services are warm and gently done. We love Novotel Rayong Rim Pae Resort at every minutes we've stayed here. We will be back here for sure every vacation :-)

Dear Khun Ekarin S., Thank you very much for your truly heartwarming feedback. We are deeply honored to be considered your most favorite resort in Rayong. It brings us great joy to know that Novotel Rayong Rim Pae Resort feels like “a paradise by the sea” for you and that every moment of your stay has been filled with happiness. Your kind words about the warm and gentle service provided by our team mean a great deal to all of us and serve as wonderful encouragement to continue delivering memorable experiences to our valued guests. Knowing that you love staying with us and plan to return for every vacation is the greatest compliment we could receive. We sincerely appreciate your continued trust and support. We are already looking forward to welcoming you back again for many more relaxing and joyful holidays by the sea in the future :-) Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 2.5/5

Jeffrey C. P. Couples - Confirmed reviews ALL

Everything was quite good. The only disappointing thing is that I paid for a pool view room and I didn’t get a pool view and I was charged additional money for this. I have a photo if you would like to see it. Basically false advertising.

Dear Mr. Jeffrey C. P., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. However, we sincerely apologize for the disappointment regarding your room view experience. We fully understand your frustration, especially after paying an additional charge for a pool view room and not receiving the view you expected. Please accept our apologies for any misunderstanding or inconvenience this may have caused. Your comments are very important to us, as we always aim to ensure that room descriptions and guest expectations are aligned accurately. We would certainly appreciate reviewing the photo you mentioned, as it would help us better understand the situation and investigate the matter further with the relevant team. Thank you again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to restore your confidence in us during a future stay. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 5.0/5

Kingjan P. Families - Confirmed reviews ALL

We stayed here quite often because we liked facilities in the hotel. They had good gym and many activities to play. Good breakfast and dinner.

Dear Khun Kingjan P., Thank you very much for your continued support and for sharing your kind feedback with us. We are truly delighted to hear that you always enjoy staying at our hotel and that you appreciate the facilities and activities we provide. It is wonderful to know that you enjoyed our fitness center, recreational activities, as well as the breakfast and dinner offerings during your stays. Creating a comfortable and enjoyable environment where guests can relax and make the most of their time with us is always our goal. Your continued trust and loyalty mean a great deal to our entire team, and your kind words are a wonderful encouragement for us to continue delivering memorable experiences. We sincerely look forward to welcoming you back again for another happy and relaxing stay in the near future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 5.0/5

C. C. Business - Confirmed reviews ALL

Overall, the hotel is cosy, well-located, and a comfortable stay. However, the air conditioner is a bit noisy. Please check and do maintenance.

Dear Khun C. Chunark, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you found our hotel cosy, well-located, and comfortable overall. At the same time, we sincerely apologize for the inconvenience caused by the noisy air conditioner during your stay. We understand how important a quiet and restful environment is for our guests’ comfort. Please be assured that your comment has been shared with our engineering team for inspection and maintenance to help prevent similar issues in the future. We truly appreciate your valuable feedback, as it helps us continue improving both our facilities and guest experience. Thank you once again for your support, and we look forward to welcoming you back again for an even more pleasant stay in the future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Rithidej W. Friends - Confirmed reviews ALL

Hotel with full amenities next to the beach and there is good vibes.

Dear Khun Rithidej W., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are truly pleased to hear that you found our hotel to be a convenient and relaxing place, complemented by a pleasant and welcoming atmosphere. It is wonderful to know that you enjoyed our full range of amenities as well as our beachfront location, which allows guests to easily unwind and make the most of their time by the sea. Creating a space where guests can feel comfortable, relaxed, and surrounded by positive vibes is exactly what we strive for, and your comments are truly encouraging for our team. We sincerely appreciate your support and hope to have the pleasure of welcoming you back again for another enjoyable and relaxing stay in the near future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Other web-users rate our hotel

  • 487 reviews 8.4/10 Location
  • 890 reviews 7/10 Room
  • 822 reviews 8.2/10 Service
  • 89 reviews 2.7/10 WiFi
  • 545 reviews 8.8/10 Beach
  • 462 reviews 7.7/10 Cleanliness
  • 444 reviews 8.5/10 Breakfast
  • 423 reviews 5.3/10 Comfort

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