Novotel Rayong Rim Pae Resort

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Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 628 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

  • EASTERN BUS TERMINAL.:  EASTRN SEA BOARD BAN PAC

  • KRAM ROAD:  SUKHUMVITH RD KM254

  • KRAM ROAD.:  SUKHUMVITH RD KM248

  • By plane

    SUVARNABHUMI BKK At 240km / 150 miles - Shuttle paying

  • By plane

    UTAPAO At 60km / 37.5 miles - Shuttle paying

  • By boat

    KOH SAMET FERRY TERMINAL At 12km / 7.5 miles

  • By boat

    TO SAMET ISLAND At 14km / 8.7 miles

GPS:12.631469, 101.542163

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The low-rise Beachfront resort, Novotel Rayong Rim Pae Resort offers 189 units containing of 179 unique rooms, 9 convenience suites and 10 classic villas. All rooms and suites have lately upgraded and renovated in 2020 with modernity decor ad technoloy in combining the bright colors for relaxation and functional efficiency. Each with private balcony with greenery or ocean view in partially room category. Full set up of amanities with Novotel's standard consistency to your comfortable and FREE WIFI

Our guest reviews

Our guest reviews for
Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  628 reviews

TripAdvisor Rating  4.0/5  979 reviews

clean & comfort

Customer review rating 4.5/5

Pop C. Couples - Confirmed reviews ALL

cleanliness & comfortable stay

Good hotel

Customer review rating 4.5/5

Sarayut K. Couples - Confirmed reviews ALL

The room was nice but a little bit complicated to find the room due to the hotel has many building, Room amenities was good and the scenery of the pool and sea was fantastic, But the best thing is the food in breakfast and room service very delicious.

Good stay

Customer review rating 4.0/5

Kj Families - Confirmed reviews ALL

Good stay but a little annoyed About breakfast for both days because the staff couldn't find the room no. (Platinum status)

Well located

Customer review rating 4.0/5

Kai H. Business - Confirmed reviews ALL

Beach is close and the staff is extremely friendly.

Good renovation

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The room is improved dramatically. By the way, please fix the usb outlet in room 407 Service is very good. Nice to stay.

The room meets the standard

Customer review rating 3.0/5

Bordeesuda S. Families - Confirmed reviews ALL

The hotel has been in operation for a long time. The rooms have been renovated. Inconvenient for the elderly to stay because there is no passenger elevator. But it has a luggage lift that is not suitable for people. There was a lot of rubbish strewn on the beach. The atmosphere is not very impressive.

Room is Good.

Customer review rating 4.5/5

Kone Families - Confirmed reviews ALL

Front Office and staff very nice. But Breakfast Room is very very hot seem like we stay in sauna.

Convenient location, reasonable priced

Customer review rating 4.0/5

Salmon Families - Confirmed reviews ALL

Clean and tidy (No bed bugs). A bit understaff, probably due to Songkran but the frontdesk responded to our request quickly. The kid corner is good and hope they can add a bit more kid facilities in the swimming pool. Food selection in breakfast is quite limited and hope they can have more variety.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Happy

Customer review rating 4.5/5

J Couples - Confirmed reviews ALL

We often go this hotel It's very nice place for relaxing

Dear Khun Jonathan , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Good stay

Customer review rating 5.0/5

Luckhana S. Families - Confirmed reviews ALL

The room with garden view, close to both swimming pool and the beach, is very convenient for our child and our mother.

Dear Khun Luckhana , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Fabulous Hotel & Nice Beach

Customer review rating 4.5/5

Vara V. Families - Confirmed reviews ALL

A reason why we always return to stay in Novotel Rayong is everything beyond our expectations especially service mind, room, location, and foods.

Dear Khun Vara , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely - Khob Khun Krub, Peerayot S. - Front Office Manager

Good stay

Customer review rating 4.0/5

Patchaya Families - Confirmed reviews ALL

Good stay with clean room

Dear Khun Patchaya , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Nice place but not quite good service

Customer review rating 3.5/5

M Friends - Confirmed reviews ALL

Location and the beach are very nice, facilities is also good. But the service was not really good.

Dear Khun Phadungrat , Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

i am not satisfied because no welcome drink, sauna is not included in fitness facilities;customers have to pay extra charge for it which normally free in other hotels.

Customer review rating 2.5/5

Thip Families - Confirmed reviews ALL

not satisfied

Dear Khun Thipsupa , Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

A short break

TripAdvisor rating 4.0/5

Dylan272 TripAdvisor review

The reception staff and manager went out of their way to assist with our 4 night stay, Wan who was in the breakfast room greeted us daily with a beaming smile too :) . We will be back at some point in the future.

Dear Dylan, Thank you for taking the time to share your comments on your recent stay I am thrilled to read the reception staff, manager and Khun Wan were able to provide a high level customer service during your 4 night stay. Again, thank you for the review and I certainly hope to hear from you to plan tyour return visit. It would be my personal pleasure to oversee any future requests. Warm Wishes Shane Langdon General Manager

Go to Novotel Rim Pae

TripAdvisor rating 4.0/5

Richard P TripAdvisor review

Without doubt one of the favorite hotel I stayed in Laem Mae Pim area. Upon arrival we were warmly welcomed by the staff, and we were upgraded to a larger Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor at the Shore deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. Great job!

my second home

TripAdvisor rating 5.0/5

pitw588 Couples - TripAdvisor review

i always so impression for Novotel Rim Pae Rayong Resort, same like we're returned home even though we're Rayong people. we got warm and friendly welcome from all employee in every unit and they are remember and call my name. every where are clean and ready for service. we are feel save and happy there.

Dear pitw588 , Thank you so much for your most recent stay with us here at The Novotel Rayong Rim Pae Resort. We are so pleased that we were able to serve you! To read that you enjoyed our friendly services and our resort is wonderful! Service is the heart of our resort as everyone’s holiday is important to us. Wish you come back and stay with us in the near future. Your kind words will be shared with the team and we appreciate your feedback. The Novotel Team & management

My Recent Stay, June 15-16, 2020

TripAdvisor rating 5.0/5

robertmS847ZE TripAdvisor review

Overall, very nice, as usual. Not everything was working normally because of the COVID-19 situation. I wish the bubble pool was working as that is one of my favorite things about this hotel. Hopefully, it will be in operation on my next visit.

Peaceful hotel and nice service

TripAdvisor rating 4.0/5

jaroonphan2011 Business - TripAdvisor review

The hotel is peaceful and service of all staff is nice. It has just been renovated in the garden building but to me the new renovated room is still not very much satisfactory although it is a superior room.

Dear K Jaroonphan, Thank you kindly for your most recent stay with us and for sharing your stay. Wonderful to read that you enjoyed your holiday and our friendly staff. Wonderful to read that you were able to experience our new rooms even though they were not able to meet your expectations. Our new rooms have been designed with a wonderful new bright and open style to embrace the décor of the local aquatic area. With all new amenities in the room, all new furniture as well as all rooms having the new 55’ SMART TV, we can now offer guest the newest and best design rooms in Rayong to go along with the best tropical setting and pools you can find in the province . We are always happy to hear our guests feedback as we strive to always improve ourselves for your stay. Thank you The Novotel Team & management

Quiet white sand beach only steps away from Bangkok

TripAdvisor rating 4.0/5

writekam Families - TripAdvisor review

I came with two children for 3 night. We absolutely love our stay for facilities like multiple pools, jacuzzi, perfect front beach, kids playroom and playground. The air was very fresh and breezy we even went meditating on the beach before bedtime. The restaurant and breakfast was beyond our expectation and staffs are very friendly and helpful. Our first room has bad smell from bathroom and the air-con drip water but they changed and upgraded the room for us.

Dear Writekam, Thank you for taking time to share your most recent stay with us here at the beautiful Novotel Rim Pae Resort. We are so pleased that you and your family "absolutely loved" your stay and all the facilitates we have to offer. Our location situated right on the beach does offer guest a wonderful way to enjoy one the hidden gems in Thailand in a less touristy location of Thailand, while offering the international standard of an Accor Resort. We are also happy to hear the situation you experienced in your room was quickly resolved and our team and to your satisfaction of the room upgrade. We hope to be able to see you again soon, and from behalf of the entire team, Thank you The Novotel Team & management

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