Novotel Rayong Rim Pae Resort

Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 745 reviews

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Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

ALLSAFE approved hotel

Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The low-rise Beachfront resort, Novotel Rayong Rim Pae Resort offers 189 units containing of 179 unique rooms, 9 convenience suites and 10 classic villas. All rooms and suites have lately upgraded and renovated in 2020 with modernity decor ad technoloy in combining the bright colors for relaxation and functional efficiency. Each with private balcony with greenery or ocean view in partially room category. Full set up of amanities with Novotel's standard consistency to your comfortable and FREE WIFI

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  745 reviews

TripAdvisor Rating  4.0/5  982 reviews

Satisfied but

Customer review rating 4.0/5

R A. Couples - Confirmed reviews ALL

Great hotel, great staff. Just a bit concerned that we were not made aware of a school party being in the hotel for 5 days

Canteen

TripAdvisor rating 4.0/5

425kamil_t Business - TripAdvisor review

Hello, hotel is really nice and beautiful. Rooms are great and maintained every day very well. Recommend! But there was a situation that shocked and I am really disappointed. I went to breakfast made coffee and took some cupcakes and I wanted to bring all this to the conference hall. Administrator of the canteen saw and stopped me saying that I can't bring this with me, I asked him maybe I can bring this to the conference hall, hi told me no. No problem, I left. Then I thought why not to ask if they could pour coffee to disposable cups or sth. So I went back and asked and hi said to my: no, you have to pay. Okay. So I putted cupcakes to my hand and I went outside just with them. The manager saw that and caught me and told that I can't bring them with me. And them the conflict began. I told him that I want to eat them outside and hi said to my that if I want that I need to pay, because I can't bring food with me. I repeated again that I want my cupcakes eat outside and I am not bringing any plates from canteen with me but he still stood there saying that then I need to pay for them..I was trying at first normally explain that this is absurd and I paid for my breakfast and room why I have to pay for this. I just want my cupcakes eat outside that is it. And the whole situation became a big nonsense. I told him that if I bring them back to the inside he will have to throw them away and he said: yes, because of the people like you. After thees words I left the cupcakes and left the place. So be aware especially when you are going with kids and will want to bring cupcakes or sth like that with you to give them latter to a child. Sorry, but that is why I can't sincerely give all 5 stars.

Lovely escape in Rayong

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Super lovely and well maintained hotel in Rayong, great value for money

personnel stay

Customer review rating 4.0/5

Jean C. M. Friends - Confirmed reviews ALL

i regreat that Novitel does not propose any bussiness computer for customers

Not what I hoped for

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Plus: Resort with a good layout located directly on a clean and nice sand beach. Several pools with different water depth on the compound. Small gym which needs maintanance. Rooms are fine, beds comfortable. Maid service fine. Friendly staff Minus: Only 1 restaurant open for lunch and dinner. Guess that one used to be the pool bar before. No evening entertainment (fire shows, music) different than in Koh Samet which is just opposite. Breakfast: No Espresso machine, no freshly brewed coffee instead a Nescafe machine with terribly tasting output (I was very lucky that I brought my own espresso maker). Buffet but very limited choices. Eggs prepared on order have been good, but no cheese, no cold cut, hot but overcooked sausages (very dry) and not tasty. Small variety of bread but everything else than fresh. An overall very disappointing breakfast experience. Definitely not Novotel nor French style. I am a Bonvoy Platinum Life member. Stayed a few months ago in the Sheraton Hua Hin Resort. They also had only one restaurant open but breakfast was terrific. Orders of magnitudes better than in the Rayong Novotel. As Novotel is one of the top brands of Accor group same as Sheraton is for Bonvoy I expected much better and simply am disappointed. Even more as I had 9 years ago a private event at this Novotel where I experienced this hotel as excellent. This earlier experience made me booking this hotel during this trip. I don't think that I will be back soon. I understand that Covid hurt the industry. But to win customers back they have to be attracted. A brand is a promise and advertisement but also an obligation.

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Other web-users rate our hotel

  • 172 reviews 8.5/10 Location
  • 398 reviews 7.2/10 Room
  • 352 reviews 7.6/10 Service
  • 27 reviews 4.9/10 WiFi
  • 197 reviews 8.1/10 Cleanliness
  • 180 reviews 5.7/10 Comfort
  • 147 reviews 5.2/10 Breakfast
  • 69 reviews 4.7/10 Value

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