Novotel Rayong Rim Pae Resort Hotel 4 stars

I like this hotel atmosphere and good location next to the beach. But bar and spa are in renovation and some worker drank near the beach which felt insecure.

You need a car to get to the hotel and transport from there very expensive. Breakfast selection and quality on Sunday was good and on Monday bad, not sure why. On checking in, I was not recognised as being a Platinum member, and not given a welcome drink voucher. Check in was polite and courteous as was check out and the staff around the resort were very nice and polite, especially the front security man. The room is a little small, but I believe all the rooms are the same size, but was nice and had a good bathroom. The room had a smart tv with no access to internet. Overall, the resort is a good location for relaxation, especially, for families, and it’s next to the beach. I think during these Covid times you must make allowances

I enjoined staying there.

The hotel is being renovated some parts such as lobby, swimming pool etc. With color painting smell that annoyed. The rooom atmosphere quite good but the shower temperature can't stay stable.

The wifi was really weak and I could not do my work at the hotel as I planed. The mobile phone signal was also 3G, everywhere in the hotel. I understand that you can't improve the phone signal but at least you can improve your wifi performance. Also, the resturant for the BF was really crowded. I believe it was more than 50% capacity and not distancing which was not in compliance with the Government's Covid 19 prevention policy. It seems that there was no staff manage it. Most guests came from bkk which is the dark red zone. You should have the better policy to manage it. I was not really impressed at all.

We were happy with food, pool and sea, but couldn’t sleep at night because of bed bugs. Everyone got bitten so many times like never in our lives before.

I used to have better experience for this place but pools are fixed, so overall is fine by me.

Like: Hotel location is very good, easy to find from the main road, many parking lots, next to the beach and many facilities. Staff are nice and friendly. Dislike: not many staff who keep the place clean, seen the bottle of water and used mask at the pool overnight. They named a famous drink (fruit juice) was 160 bath and just a syrup with ice, weird color, taste terrible and the price are not include tax yet :( (i had done with just a few sips). The aircon broke on the second night, could not adjust the temperature and frozen us. The water pump was sometime weak. Breakfast is so so. Anyway we enjoyed the time there but if they rate themselves as 4 stars so sorry i am a bit disappointed.

Joyful and happy trip-Great location,Convenient hotel

Without doubt one of the favorite hotel I stayed in Laem Mae Pim area. Upon arrival we were warmly welcomed by the staff, and we were upgraded to a larger Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor at the Shore deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. Great job!

i always so impression for Novotel Rim Pae Rayong Resort, same like we're returned home even though we're Rayong people. we got warm and friendly welcome from all employee in every unit and they are remember and call my name. every where are clean and ready for service. we are feel save and happy there.

Overall, very nice, as usual. Not everything was working normally because of the COVID-19 situation. I wish the bubble pool was working as that is one of my favorite things about this hotel. Hopefully, it will be in operation on my next visit.

The hotel is peaceful and service of all staff is nice. It has just been renovated in the garden building but to me the new renovated room is still not very much satisfactory although it is a superior room.

I came with two children for 3 night. We absolutely love our stay for facilities like multiple pools, jacuzzi, perfect front beach, kids playroom and playground. The air was very fresh and breezy we even went meditating on the beach before bedtime. The restaurant and breakfast was beyond our expectation and staffs are very friendly and helpful. Our first room has bad smell from bathroom and the air-con drip water but they changed and upgraded the room for us.

Excellent value for money resort and cannot fault the staff. The staff and friendly and eager to please. The resort is very welcoming, the check in is quick and easy and there are a number of options for dining. The resort is excellent value for money.