Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,153 reviews

Novotel Rayong Rim Pae Resort - Image 1
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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,153 reviews

TripAdvisor Rating  3.9/5  1,037 reviews

Customer review rating 4.0/5

Soyoung P. Couples - Confirmed reviews ALL

Convenient and comfortable stay in peaceful location. Clean and well equipped room, two good sized pools with poolside bar. Private access to the beach where is clean and beautiful for a quick deep in. Staffs are so friendly and helpful. Only one thing would love to suggest is to have EV charging station. There's no charging station and staffs weren't aware of where would be the closest station. Unfortunately we ended up going to other hotel nearby to charge our car and having a big dinner and drink while we were waiting.

Dear Khun Soyoung P., Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed a comfortable stay in our peaceful and beautiful location, and that you appreciated the clean and well-equipped room, our swimming pools with poolside bar, private beach access, and the friendliness and helpfulness of our staff. We also sincerely thank you for your valuable suggestion regarding the EV charging station. We truly regret the inconvenience you experienced and understand how important this facility is for guests traveling with electric vehicles. Your feedback has been shared with our management team for consideration in future facility planning, as well as with our staff to improve their awareness of nearby charging options. Thank you once again for your constructive comments. We hope to have the pleasure of welcoming you back again and providing an even more convenient and enjoyable stay in the future. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 5.0/5

Athit M. Solo - Confirmed reviews ALL

Good

Dear Khun Athit M., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Supichaya Chumruedee Front Office Manager

Customer review rating 4.0/5

Riina J. T. Couples - Confirmed reviews ALL

Well located hotel, good hotel service and over all experience about the hotel. Hotel Wi-fi could be better.

Dear Riina J. T., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are pleased to hear that you had a good experience and enjoyed our convenient location, service, and overall stay at the hotel. Your kind comments are truly appreciated and will be shared with our team. At the same time, we thank you for highlighting the Wi-Fi performance. We apologize for the inconvenience and are aware that this is an area requiring improvement. Please be assured that we are continuously working with our technical team to enhance internet stability and coverage throughout the property. We hope to have the pleasure of welcoming you back again for an even better experience in the future. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 3.5/5

Eeva S. Solo - Confirmed reviews ALL

Minuses: “Garden view” room was in fact view to the reception’s roof. The a/c units on that roof and neighbouring rooms were very noisy. Insulation bad: noise from the corridor abd neighbouring rooms. Not enough sun beds. Staff was very friendly and helpful alas lacking some English skills.

Dear Ms. Eeva S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are pleased to hear that you enjoyed our facilities, generous breakfast selection, and the friendliness and helpfulness of our team. Your kind words are truly appreciated and will be shared with our staff. At the same time, we sincerely apologize for the inconveniences you experienced regarding the garden view, noise from air-conditioning units, sound insulation, and the limited availability of sun beds. We understand how these factors can affect overall comfort, and your comments have been noted for further review and improvement. We also appreciate your understanding regarding language skills, and we continue to support our team with ongoing training. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable and enjoyable experience in the future. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Anahat A. Friends - Confirmed reviews ALL

We suggested Novotel to our friends visiting from India for a quick festive getaway considering its beachfront location, travel from Bangkok as they had two young infants (6m & 1y) and overall review scores. Our first time to Rayong. Overall we loved the stay, and were impressed by the property, staff and facilities. Especially the beach, spa and beachfront restaurant.

Dear Khun Anahat A., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to hear that you and your friends enjoyed your festive getaway at Novotel Rayong Rim Pae Resort. It’s great to know that our beachfront location, spa, and beachfront restaurant made your stay memorable, especially while traveling with young children. Your kind words about our staff and facilities mean a lot to us, and we will be sure to share your compliments with the team. We look forward to welcoming you and your friends back for another enjoyable stay by the sea. Warm regards, Supichaya Chumruedee Front Office Manager

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Other web-users rate our hotel

  • 480 reviews 8.1/10 Location
  • 890 reviews 7.1/10 Room
  • 835 reviews 8.1/10 Service
  • 73 reviews 1.8/10 WiFi
  • 539 reviews 8.9/10 Beach
  • 453 reviews 8.4/10 Cleanliness
  • 445 reviews 8.5/10 Breakfast
  • 419 reviews 5.7/10 Comfort

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