Novotel Rayong Rim Pae Resort Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 4,550 reviews

ALLSAFE approved hotel

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Novotel Rayong Rim Pae Resort
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+ 25 Services

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3
Pae Klaeng Kram Road
Chark Pong Klaeng
21190 rayong

Fax: (+66)033010111

Check-in from 14h00

Check out up to 12h00




  • By plane

    SUVARNABHUMI BKK At 240km / 150 miles - Shuttle paying

  • By plane

    UTAPAO At 60km / 37.5 miles - Shuttle paying

  • By boat

    KOH SAMET FERRY TERMINAL At 12km / 7.5 miles

  • By boat

    TO SAMET ISLAND At 14km / 8.7 miles

GPS:12.631469, 101.542163

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The low-rise Beachfront resort, Novotel Rayong Rim Pae Resort offers 189 units containing of 179 unique rooms, 9 convenience suites and 10 classic villas. All rooms and suites have lately upgraded and renovated in 2020 with modernity decor ad technoloy in combining the bright colors for relaxation and functional efficiency. Each with private balcony with greenery or ocean view in partially room category. Full set up of amanities with Novotel's standard consistency to your comfortable and FREE WIFI

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 392

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

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ALL Rating 4.3/5

4,550 reviews

TripAdvisor Rating 4.0/5

970 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice beach, great relaxation

Customer review rating 5.0/5

Korkiat Friends - 24/11/2021 Confirmed reviews ALL

I enjoy staying at this hotel. The beach and swimming pool ate very nice. Staffs are friendly.

relaxing stay in newly renovated hotel

Customer review rating 4.5/5

Jos Couples - 18/11/2021 Confirmed reviews ALL

We stayed 4 nights at the Novotel in Rayong. It met and even passed our expectations. Due to recent renovations, the room looks very clean. Also the restaurants look good. Happy to see that the Novotel in these difficult Covid times kept a lot of the old staff. and did reward their loyalty with a continuing job. Beach looks very clean and is wide and long, a pleasure to walk late afternoon when its not too hot. We will be back soon.

Dear Jozef Alphons S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Very Bas!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Customer review rating 0.5/5

Shengye Z. Business - 17/11/2021 Confirmed reviews ALL

I think they need more training, they are so lazy, the worst Novotel I had lived!!! Impolite unfriendly reception, Lazy staff, and I need to explain what Platinum Card is to the reception.................................

Dear Khun z., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

Well located.

Customer review rating 5.0/5

Bpiyachat Friends - 11/11/2021 Confirmed reviews ALL

Good view.

Good stay

Customer review rating 4.5/5

Kanpitcha Couples - 04/11/2021 Confirmed reviews ALL

Clean room and good stuff


Customer review rating 5.0/5

Nicha Families - 02/11/2021 Confirmed reviews ALL

Good place Good service Good activity.

Excellent facility and staff!

Customer review rating 5.0/5

Damrassi K. Families - 26/10/2021 Confirmed reviews ALL

I received a very warm welcome from a well-trained staff. He gave very good recommendation about the room that we booked. The hotel had so many good facilities for family activities such as 3 outdoor pools, kid rooms and playground. The hotel has private beach. We can play both in the sea and in the pool. The water is not as clear as in the south of Thailand but still good for swimming and playing with kids. By the time that I was at the hotel, the two pools nearby the beach were still under renovation. We will go back to this place again soon to experience more of the missing detail.

Bad experience check in.

Customer review rating 1.5/5

Jack Couples - 25/10/2021 Confirmed reviews ALL

Bad experience with front when checked in. Front wanna charge me breakfast for 2nd person because I choose only 1 person for reservation. As everyone know that when you book the hotel for 1 room you have to pay everything like you staying 2 person. I had tired to tell a duty manager that it is the same rate during 1 or 2 persons but she looks confused and unbelieved until I show her on my phone. So I asked her to refund and make a new booking then she comply. By the way If she try to have a nice service , create a memorable experience or feel that guess benefit is priority she should not ask me to pay more. It was a very bad memorable feeling. Sorry!

Not so bad

Customer review rating 3.5/5

N S. Families - 25/10/2021 Confirmed reviews ALL

We found some leftover food in the fridge. No beach towel set up in the room, have to go get them ourselves at the reception. Unfortunately, the small pool was under renovate so the kids haven't get a chance to play slide.

Average Stay

Customer review rating 3.0/5

Steve W. Families - 21/10/2021 Confirmed reviews ALL

Too much ongoing works on pool and buildings, this was not clear to me at time of booking.

9th Stay at this splendid hotel

Customer review rating 4.5/5

Vara V. Families - 20/10/2021 Confirmed reviews ALL

This was our ninth time staying in Novotel Rayong. Everything was the same such as super services and beautiful beach that are reasons why we repeated staying in this hotel.

Experience during COVID pendemic

Customer review rating 3.5/5

Anonymous Families - 16/10/2021 Confirmed reviews ALL

I visited Novotel Rayong Rim Pae Resort 3 times this year during COVID pendemic situatytion. This time I feel a little bit unconfortable because increasing of number of guest and renovation. Novotel Rayong Rim Pae Resort is an excellent place for family especially with children but too much family become chaos, lack of peace which I feeled during first and second visit. Anyway, accommodation and service are still satisfy for me. Service of woman staff at restuarant is the best for both breakfast and dinner. I cant remember her name but her level of service make me impress and would like to share with you

Nice room, clean, delicious breakfast

Customer review rating 4.5/5

Samitanunt R. Families - 16/10/2021 Confirmed reviews ALL

It's a very special vacation

Customer review rating 3.5/5

Chalor Families - 15/10/2021 Confirmed reviews ALL

Pool still in renovation. Then less space for swimming pool. Also breakfast is less food then before.

Go to Novotel Rim Pae

TripAdvisor rating 4.0/5

Richard P 06/01/2021 TripAdvisor review

Without doubt one of the favorite hotel I stayed in Laem Mae Pim area. Upon arrival we were warmly welcomed by the staff, and we were upgraded to a larger Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor at the Shore deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The atmosphere is so special that it really felt like home to me. Great job!

my second home

TripAdvisor rating 5.0/5

pitw588 Couples - 03/08/2020 TripAdvisor review

i always so impression for Novotel Rim Pae Rayong Resort, same like we're returned home even though we're Rayong people. we got warm and friendly welcome from all employee in every unit and they are remember and call my name. every where are clean and ready for service. we are feel save and happy there.

Dear pitw588 , Thank you so much for your most recent stay with us here at The Novotel Rayong Rim Pae Resort. We are so pleased that we were able to serve you! To read that you enjoyed our friendly services and our resort is wonderful! Service is the heart of our resort as everyone’s holiday is important to us. Wish you come back and stay with us in the near future. Your kind words will be shared with the team and we appreciate your feedback. The Novotel Team & management

My Recent Stay, June 15-16, 2020

TripAdvisor rating 5.0/5

Robert M 21/06/2020 TripAdvisor review

Overall, very nice, as usual. Not everything was working normally because of the COVID-19 situation. I wish the bubble pool was working as that is one of my favorite things about this hotel. Hopefully, it will be in operation on my next visit.

Peaceful hotel and nice service

TripAdvisor rating 4.0/5

jaroonphan2011 Business - 26/02/2020 TripAdvisor review

The hotel is peaceful and service of all staff is nice. It has just been renovated in the garden building but to me the new renovated room is still not very much satisfactory although it is a superior room.

Dear K Jaroonphan, Thank you kindly for your most recent stay with us and for sharing your stay. Wonderful to read that you enjoyed your holiday and our friendly staff. Wonderful to read that you were able to experience our new rooms even though they were not able to meet your expectations. Our new rooms have been designed with a wonderful new bright and open style to embrace the décor of the local aquatic area. With all new amenities in the room, all new furniture as well as all rooms having the new 55’ SMART TV, we can now offer guest the newest and best design rooms in Rayong to go along with the best tropical setting and pools you can find in the province . We are always happy to hear our guests feedback as we strive to always improve ourselves for your stay. Thank you The Novotel Team & management

Quiet white sand beach only steps away from Bangkok

TripAdvisor rating 4.0/5

writekam Family - 18/02/2020 TripAdvisor review

I came with two children for 3 night. We absolutely love our stay for facilities like multiple pools, jacuzzi, perfect front beach, kids playroom and playground. The air was very fresh and breezy we even went meditating on the beach before bedtime. The restaurant and breakfast was beyond our expectation and staffs are very friendly and helpful. Our first room has bad smell from bathroom and the air-con drip water but they changed and upgraded the room for us.

Dear Writekam, Thank you for taking time to share your most recent stay with us here at the beautiful Novotel Rim Pae Resort. We are so pleased that you and your family "absolutely loved" your stay and all the facilitates we have to offer. Our location situated right on the beach does offer guest a wonderful way to enjoy one the hidden gems in Thailand in a less touristy location of Thailand, while offering the international standard of an Accor Resort. We are also happy to hear the situation you experienced in your room was quickly resolved and our team and to your satisfaction of the room upgrade. We hope to be able to see you again soon, and from behalf of the entire team, Thank you The Novotel Team & management

Vacation review

TripAdvisor rating 5.0/5

Fearless11586152596 Family - 16/01/2020 TripAdvisor review

Excellent value for money resort and cannot fault the staff. The staff and friendly and eager to please. The resort is very welcoming, the check in is quick and easy and there are a number of options for dining. The resort is excellent value for money.

Dear Guest, Thank you so much for your most recent stay with us here at The Novotel Rayong Rim Pae Resort. We are so pleased that we were able to serve you! To read that you enjoyed our friendly services and our resort is wonderful as well to read we offer excelent value ! Your kind words will be shared with the team and we appreciate your feedback. The Novotel Team & management

Our most recent 20 reviews

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