Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,109 reviews

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Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,109 reviews

TripAdvisor Rating  3.9/5  1,033 reviews

Certificate of excellence 2024

Customer review rating 1.0/5

Kanokchai L. Couples - Confirmed reviews ALL

The hotel didn't mention about organization rental the place for the event. The music played so lound until late night. I EXPECTED quite place by the beach but the place very crowded and lound everynight, even the parking were full and some reserve to the event participated not to the guest so I had to park another side of the resort and walk to the hotel without anv assistance. I think you should at leaste inform guest about such an event before arrival not just put A4 paper in the room to let I read without saying anything about the event. Very very bad experience, reception also didn't help anything when I called to them about the noise. I will recommend anyone I know that don't come to this place

Dear Khun Kanokchai L., Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience you encountered during your stay. We understand how important a peaceful and relaxing environment is, especially when choosing a beachside hotel. It is regrettable that the event taking place during your stay caused significant noise disturbance and affected your comfort. We fully acknowledge your frustration, and it is never our intention to cause any disruption to our guests. We also apologize for the lack of clear communication regarding the event, as well as the challenges you faced with parking and the response from our team. Your comments highlight areas where we must improve, and we will be addressing these issues with the relevant departments to ensure better planning, clearer pre-arrival communication, and more attentive support for our guests in the future. Please rest assured that your feedback is taken seriously and helps us work toward providing a better experience for all guests. We sincerely hope you will consider giving us another opportunity to restore your confidence in our hotel. Should you decide to return, we will do our utmost to provide you with a quiet, comfortable, and enjoyable stay. Sincerely, Supichaya Chumruedee Front Office Manager

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

Very enjoyable experience, he at location, excellent food and great service from the staff

Dear Mr.John B., Thank you sincerely for sharing your wonderful feedback. We are delighted to hear that you had such an enjoyable experience during your stay with us. Knowing that our excellent beachfront location, delicious food offerings, and the attentive service provided by our team contributed to your satisfaction truly means a great deal to us. Our staff takes great pride in creating memorable moments for every guest, and it is always rewarding to hear that their efforts made a positive impact on your stay. Your kind words will surely be shared with the entire team as encouragement. We are grateful that you chose to stay with us, and we truly hope to have the pleasure of welcoming you back again for another relaxing and memorable visit in the near future. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 4.0/5

Wing K. S. L. Couples - Confirmed reviews ALL

The hotel provided peaceful and quiet atmospere for full relax. Pool area were clean and tidy with lots of space and privacy. Restaurant served good food at reasonable price. Room was clean and spacious. Location was far away from city wth nothing around.

Dear Khun Wing K. S. L., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the peaceful and quiet atmosphere of our resort, and that you were able to fully relax during your stay. It is wonderful to know that our clean and spacious pool areas, along with the ample privacy, contributed to your comfort. We are also pleased that you were satisfied with the food quality and reasonable pricing at our restaurant, as well as the cleanliness and spaciousness of your room. At the same time, we appreciate your comment regarding our location. While many guests enjoy the tranquil, secluded setting for rest and relaxation, we understand that being far from the city and nearby conveniences may not suit all preferences. We will continue to explore ways to enhance accessibility and convenience for our guests. Thank you again for choosing to stay with us. We sincerely hope to welcome you back for another peaceful retreat in the future. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 4.0/5

Sheungmaneddie C. Business - Confirmed reviews ALL

The rooms are clean and comfortable and the environment is relatively quiet, allowing you to enjoy the private beach. Good for couple and family.

Dear Khun Sheungmaneddie C., Thank you sincerely for sharing your experience with us. We are very pleased to hear that you enjoyed the comfort and cleanliness of our rooms, as well as the calm and relaxing atmosphere of the resort. It is wonderful to know that the peaceful environment and access to our private beach helped make your stay enjoyable and memorable. We are also delighted that you found our property suitable for both couples and families. Creating a welcoming and comfortable setting for all types of travelers is truly important to us, and your kind words encourage our team to continue delivering the best experience possible. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another relaxing and enjoyable stay. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 4.0/5

Jeffry A. Couples - Confirmed reviews ALL

What a resort! Amazing location, good amenities, and super accommodating staff! It’s situated right by and in a part of Rim Phae beach that’s not rocky and wavey. Their staff are also very accommodating. We did request for more water in the room and they’d provide it right away. We were there during Loy Krathong and it’s just unfortunate that not a lot of people participated because the hotel prepared. The only con is their breakfast spread. There’s not much difference per day and there’s one day wherein they served all pork. Otherwise, there’s no issue with breakfast since they have a big space!

Dear VKhun Jeffry A., Thank you so much for your wonderful review and for highlighting the areas that made your stay memorable. We are truly delighted to know that you enjoyed our location, facilities, and especially the service provided by our team. Your kind words about our staff mean a lot to us, and we are glad we could assist you promptly with your requests. We are also happy to hear that you were able to experience Loy Krathong with us, and we appreciate your understanding regarding the participation that evening. Your presence made the celebration meaningful to us. At the same time, we sincerely thank you for your feedback regarding the breakfast selection. We truly appreciate your honest input and will share this with our culinary team to explore improvements, including more variety and menu rotation, so we can better meet guests’ expectations in the future. Thank you once again for choosing to stay with us. We hope to welcome you back soon for another wonderful beach getaway! Warm regards, Supichaya Chumruedee Front Office Manager

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Other web-users rate our hotel

  • 480 reviews 8.2/10 Location
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  • 534 reviews 9/10 Beach
  • 442 reviews 8.1/10 Cleanliness
  • 437 reviews 8.5/10 Breakfast
  • 403 reviews 5.6/10 Comfort

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