Novotel Rayong Rim Pae Resort 4 stars

Feels private, and the swimming pool is very good.

The stay was very pleasant and the staff was friendly and helpful. The view is great and the food delicious

I was delighted to be upgraded into a beautiful suite - thank you. The service was ok - some staff were very helpful, others not so helpful. The main dining room team were lovely and the lady who ran the cafe neat the beach was wonderful. What was not acceptable was the disgusting state around the main pool near the beach. To have paving that was covered in dried bird dropping was revolting, and what made it worse was most of the sun lounges were also covered in dried bird droppings. This was never cleaned in the four days I was at the resort. A number of other guests also commented on it. I had never seen a place so poorly cleaned as this, to the point I stopped using that pool and instead used the pool closer to reception, which was perfectly clean. So why is it that one pool area was disgusting and the other cleaned? Due to the dirty state of the surroundings, I would not come back.

I got to say that I really love the sitting corner of the balcony at this hotel. It is really nice that I can sit and enjoy eating at the balcony while observing the life passes by downstairs. The room itself is really nice, and I didn't expect less for an establishment at this level (and price). The pools are good but a bit small and get very crowded in the afternoon. The wifi worked very well and the AC cooled very chilly. The huge bathroom with the shower area good enough for at least six people was hard to beat by industrial standard. The breakfast buffet also carried the flag of this accommodation up high and had a great coffee machine to my own delight.

Hotel is lovely, the staff are very friendly and swimming pools are very nice, breakfast is fantastic.