Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,066 reviews

Novotel Rayong Rim Pae Resort - Image 1
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Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,066 reviews

TripAdvisor Rating  4.0/5  1,018 reviews

Certificate of excellence 2024

Greeting at reception.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Not warm and friendly as it used to be

Dear Sukit T., It was truly our pleasure, having you as our guest at Novotel Rayong Rim Pae and we sincerely hope that you were delighted with your recent stay. This is a quick note from me to let you know how much we all at Novotel Rayong Rim Pae appreciated your wonderful review you wrote. I am truly sorry to hear about your unpleasant experience. We apologize for the inconveniences, and we would like to take this opportunity to thank you for choosing us as your home away from home during your vacation. We strive for excellence to ensure that our customers have a great experience with the services that we offer. Once again, thank you very much for staying with us and we all look forward to the pleasure of welcoming you back again to our snazzy designed hotel soon. Warmest Regards, Supichaya Chumruedee Front Office Manager

Excellent

Customer review rating 5.0/5

Pichai M. Couples - Confirmed reviews ALL

No need

Dear Pichai M., It was truly our pleasure, having you as our guest at Novotel Rayong Rim Pae and we sincerely hope that you were delighted with your recent stay. This is a quick note from me to let you know how much we all at Novotel Rayong Rim Pae appreciated your wonderful review you wrote. Novotel Rayong Rim Pae was founded on the promise of delivering the service that always excels and giving an experience that enlivens the individual spirit and we are truly delighted to know that we succeeded in delivering on those promises to you. Once again, thank you very much for staying with us and we all look forward to the pleasure of welcoming you back again to our snazzy designed hotel soon. Warmest Regards, Supichaya Chumruedee Front Office Manager

Good Stay

Customer review rating 4.0/5

Vanda Families - Confirmed reviews ALL

not impressed staff at counter check in, should give information and advice more about services or car park

Dear Wallapa C., Thank you for taking the time to share your stay feedback. We are delighted to hear that you were happy with overall stay. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback, and your feedback has been utilized to improve our service. May I take this opportunity to thank you again for staying with us and we sincerely hope to have an opportunity to welcome you back. Sincerely yours, Supichaya Chumruedee Front Office Manager

Good location, nice staff, newly renovated room, good bf

Customer review rating 4.0/5

Nujjaree Couples - Confirmed reviews ALL

Happy and enjoy

Dear Nujjaree C., Thank you for taking the time to share your stay feedback. We are delighted to hear that you were happy with overall stay. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback, and your feedback has been utilized to improve our service. May I take this opportunity to thank you again for staying with us and we sincerely hope to have an opportunity to welcome you back. Sincerely yours, Supichaya Chumruedee Front Office Manager

So so

TripAdvisor rating 4.0/5

tonhengg Families - TripAdvisor review

Staff is helpful with standard, but should be warm welcome more than this. There is no welcoming drink like majority hotel that I have visited. But alright if this your style 🙌🏻 Room is clean with standard but the air condition is not cold as we expectation. Engineer has checked it working well sometime to cold and then return warm again. Just make sure inspection a room is make impress service. Breakfast is meet to standard with variety with good lactation. With a more variety of activity but The swimming and kid Club and table tennis all equipment should need to be clean with well condition so. However, if I have a chance to return this is a one of hotel that I recommend to back with family reason.

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Other web-users rate our hotel

  • 382 reviews 8.4/10 Location
  • 767 reviews 7.3/10 Room
  • 694 reviews 7.9/10 Service
  • 23 reviews 1.6/10 WiFi
  • 442 reviews 9/10 Beach
  • 383 reviews 8.2/10 Breakfast
  • 379 reviews 8.2/10 Cleanliness
  • 326 reviews 5.2/10 Comfort

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