Novotel Rayong Rim Pae Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,212 reviews

Novotel Rayong Rim Pae Resort - Image 1
Novotel Rayong Rim Pae Resort - Image 2
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4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng, 21190 RAYONG, Thailand

Description

Hotel extras

  • Resort facilities and amenities included three restaurants , one pool bar and a Tea room.

  • Two beautiful outdoor pools and separate kids pool with panoramic ocean view, indoor Jacuzzi

  • A well-appointed Aquas Spa, Fitness room, Water Sports, Kids Club, Greenery & Tropical Garden

  • Front Desk 24 HRS, Tours & Information, Car Parking lots, Airport shuttle, Free WIFI/Internet

  • Conference & Meeting Rooms, Events facilities. Special private occasion by poolside, beach

Our accommodation(s)

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Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3, Pae Klaeng Kram Road, Chark Pong Klaeng
21190 RAYONG
Thailand

GPS:12.631469, 101.542163

Telephone
Fax +66 33 010 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,212 reviews

Customer review rating 4.5/5

Peeraphan Y. Families - Confirmed reviews ALL

Breakfast is the best

Dear Khun Peeraphan Y., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to hear that everything during your stay was excellent and that our breakfast stood out as the highlight of your experience. Our culinary team puts great care into offering a variety of fresh and flavorful options each morning, and your kind words will mean a lot to them. It was a pleasure having you with us, and we truly hope to welcome you back again soon for another enjoyable and relaxing stay. Warm regards, Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Sudritt S. Families - Confirmed reviews ALL

All good, but during a period I stayed. There were a group party which made more noise during the bedtime.

Dear ษ้ีื SUDRITT S., Thank you very much for sharing your feedback. We are pleased to hear that you had a comfortable stay overall, and we truly appreciate your kind words. At the same time, we are sorry to learn that your rest was disturbed by noise from a group event during your stay. Your comfort is very important to us, and we understand how disruptive this can be—especially during bedtime. Please rest assured that we will review this matter with our team and improve our event and noise-control procedures to minimize any disturbance for our guests in the future. Thank you again for bringing this to our attention. We hope to have the pleasure of welcoming you back for a more peaceful and enjoyable stay next time. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 5.0/5

Ritwibool J. Families - Confirmed reviews ALL

My satisfactory began since booking through your website until really check in and stay along my trip.

Dear Khun Ritwibool J., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are truly delighted to hear that your satisfaction began from the booking process through our website and continued throughout your stay with us. It is wonderful to know that our service met your expectations at every stage of your journey. Your kind words are a great encouragement to our team to continue delivering a seamless and pleasant experience for all our guests. We sincerely appreciate your support and look forward to welcoming you back again in the future. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 3.5/5

Supakit P. Families - Confirmed reviews ALL

Perfect location, nice beach and room. Overall hotel quite clean. ******The bad thing is there was a company event which is very annoying from loud noise during the day activities (still OK) and night party (NOT acceptable). It’s OK for the company event in the hotel but the hotel should have managed this much better.

Dear Khun Supakit P., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our location, the beach, your room, and the overall cleanliness of the hotel. However, we sincerely apologize for the disturbance caused by the company event during your stay. We fully understand that while such events can take place at the hotel, they should be managed carefully to ensure the comfort of all guests, especially regarding noise levels during the evening. Please accept our apologies that this was not handled to your expectations. Your feedback is very important to us, and we will review this matter with our team to improve how we manage events and minimize any disturbance to our guests in the future. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Customer review rating 4.5/5

Elina L. Couples - Confirmed reviews ALL

We have been visiting at Novotel Rim Pae now for years and it's really nice to see how much it's still like home. Area is well kept in shape, people who work there are super friendly, have really good customer servicemind. Breakfast is good and hight quality. Spa at Novotel is big enought and ladys who are working there are very good at they job.

Dear Ms. Elina L., Thank you very much for your continued trust and for taking the time to share your kind feedback. We are truly delighted to hear that Novotel Rim Pae still feels like home to you after so many visits. It is wonderful to know that you appreciate the well-maintained surroundings, the friendliness and service-minded attitude of our team, as well as the quality of our breakfast. We are especially pleased to hear your compliments about our spa and therapists—your kind words will certainly be shared with them as encouragement. Your loyalty means a great deal to us, and we are grateful to be part of your relaxing getaways over the years. We look forward to welcoming you back again soon for another comfortable and memorable stay. Warm regards, Khun Supichaya Chumruedee Front Office Manager

Other web-users rate our hotel

  • 488 reviews 8.4/10 Location
  • 889 reviews 7/10 Room
  • 834 reviews 8.3/10 Service
  • 89 reviews 2.6/10 WiFi
  • 545 reviews 9/10 Beach
  • 462 reviews 8.1/10 Cleanliness
  • 452 reviews 8.6/10 Breakfast
  • 426 reviews 5.4/10 Comfort

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