Mövenpick Siam Na Jomtien Pattaya 5 stars

Customer review rating (ALL Rating) 4.5/5 2,541 reviews

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55 Moo 2 Sukhumvit Road, Na Jomtien, Sattahip, Chonburi, 20250 PATTAYA, Thailand

Description

Hotel extras

  • International 5-star hotel outside central Pattaya

  • Panoramic sea views from all rooms

  • Contemporary marine-themed design

  • Pristine beachfront location

  • Family hotel with Little Bird's Club

Our accommodation(s)

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Hotel location

Mövenpick Siam Na Jomtien Pattaya

55 Moo 2 Sukhumvit Road, Na Jomtien, Sattahip, Chonburi
20250 PATTAYA
Thailand

GPS:12.83379, 100.909853

Telephone
Fax +66 33 078 777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,541 reviews

Customer review rating 5.0/5

Sarut C. Families - Confirmed reviews ALL

Check-in was a breeze. Reception staffs were very helpful. T55 staffs were also very helpful. We had a birthday dinner there.

Dear Khun Sarut C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maria Zyablitseva Assistant Guest Experience Manager

Customer review rating 4.5/5

Yushu L. Families - Confirmed reviews ALL

There are many types of children's playground facilities. My daughters love it; this is their third time here.

Dear Khun Yushu L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Also thank you for bringing to our attention situation in your room, we sincerely apologize for the condition of the children’s bed in your family room. This is certainly not the standard of cleanliness we aim to provide. Thank you again for bringing this matter to our attention, and we will ensure that improvements are made to prevent this from happening again. Sincerely, Maria Zyablitseva Assistant Guest Experience Manager

Customer review rating 3.0/5

Mayura T. Families - Confirmed reviews ALL

This was my third stay at Mövenpick Siam Na Jomtien Pattaya, the first two were appreciated. However, this visit was a totally disappointment for room preparation and room requests. I have to repeat my request for 4-5 times from 3pm until 7.30pm for extra pillows, blankets, box napkins, towels (which I was informed upfront when I was checked in that the towels were not yet prepared but will arrange asap), also, my request to move the twin beds together, and the shower chair for my mom. Later in the evening, I called asking again and they said the blankets were out and no more left in the hotel, why was that?? I requested since 3pm but late evening they said I could not have more blankets as they were unavailable?? Until 7.30pm when my mom wanted to take shower but no shower chair and no towels and that boost my anger up high. I was shouting out to the front desk and the housekeepers and that how I have got every thing ready and in place, including the extra blankets. Is this how thing should work in such a Five stars hotel?? I also repeat the issues to the front desk once again when I was checking out for such a poor service on this visit and I hope she will extend my words to check for the problems. Please make sure that you have rechecked what had happened that day as you really need high improvement on this and never have such incidents ever happened again!

Dear Khun Mayura, Thank you for sharing your feedback and for returning to stay with us for the third time. We are truly sorry that your recent visit did not meet expectations, especially regarding the delays and repeated follow‑ups required for your room requests. Please accept our sincere apologies for the missing items — extra pillows, blankets, towels, the shower chair, and the bed setup — and for the poor communication that caused further inconvenience to you and your mother. The issue regarding blankets being unavailable is particularly concerning and has been escalated for immediate review of our inventory and service coordination. We are conducting a full investigation into what happened during your check‑in day, and we are reinforcing staff training and supervision to prevent such incidents from occurring again. Thank you for bringing this to our attention both in person and through your review. We hope to have the opportunity to welcome you back and restore your confidence in our service. Warm regards, Patcharakrit Apinaowaniwet Front Office Manager

Customer review rating 4.5/5

Tshering N. L. Couples - Confirmed reviews ALL

Traveled as a couple for 3 nights and loved the property. Beach front, easy to swim in the sea, and good food. The hotel had a free shuttle to the city 2 times a day. However, the shuttle wasn’t available on weekends. Grab is available but usually takes a 10 minute wait time as the property is far off the city. No restaurants, shops, or convenient stores in walking distance. Best option for travelers looking to relax and enjoy the resort activities which is what we went for. Thanks to the team for the room upgrade and the great service.

Dear Khun Tshering N. L., Thank you very much for sharing your detailed feedback about your stay with us. We are delighted to hear that you enjoyed the relaxing atmosphere of the property, our beachfront location, the food, and the resort activities. It is also wonderful to know that our team’s service and the room upgrade helped make your stay even more enjoyable. Regarding the shuttle service, please kindly note that it was temporarily unavailable for evening round during the weekend due to a music festival taking place in Pattaya, which caused traffic restrictions in the city. We sincerely apologize for any inconvenience this may have caused. We would also like to mention that within walking distance from the hotel there are a 7‑Eleven convenience stores and several local restaurants, which some guests may find convenient during their stay. Thank you again for your kind comments about our team. We truly hope to welcome you back again for another relaxing getaway by the sea. Sincerely, Maria Zyablitseva Assistant Guest Experience Manager

Customer review rating 0.5/5

Thomas S. Families - Confirmed reviews ALL

I chose the movenpick as our wedding venue which was supposed to be all in at 10k. I ended up spending double this with a ton of mistakes and horrible communication from Kate. 1. Kate’s rehearsal didn’t cover half the ceremony so no one was prepared. 2. Kate forgot our fire show and made it show up an hour late costing us 3k extra baht for the photographers 3. Kate forgot the alcohol for our event and didn’t reconfirm anything. 4. Kate booked a second night at the hotel and didn’t tell me it wasn’t included. 5. Kate’s musicians left an hour early from our event 6. The musicians entirely messed up our first dance and didn’t sing our song 7. The flower arrangements were all incorrect 8. Kate didn’t provide support staff which was promised. All and all I felt lied to and that Kate was incredibly lazy with our big day. At the very least for all of her failures I expected a discount and the bill ended up coming out more expensive than promised. I’d love a call from the general manager to discuss a refund or some sort.

Other web-users rate our hotel

  • 575 reviews 7.7/10 Location
  • 1,591 reviews 7.9/10 Room
  • 1,792 reviews 8.4/10 Service
  • 8 reviews 8.2/10 WiFi
  • 817 reviews 7.2/10 Amenities
  • 638 reviews 7.1/10 Cleanliness
  • 514 reviews 8/10 Breakfast
  • 279 reviews 5.7/10 Value

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