Fairmont Ajman 5 stars

Customer review rating (ALL Rating) 4.5/5 2,231 reviews

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Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman, 97555 AJMAN, United Arab Emirates

Description

Hotel extras

  • Complimentary WiFi

  • Conveniently located 30 minutes away from Dubai.

  • Seven exquisite restaurants and lounges with a variety of cuisines.

  • World-renowned Willow Stream Spa, offering aromatherapy massages.

  • 1,500 square meters of flexible conference, events, weddings and meeting space.

Our accommodation(s)

Hotel location

Fairmont Ajman

Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman
97555 AJMAN
United Arab Emirates

GPS:25.418766, 55.439115

Telephone
Fax +971 6 701 5656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,231 reviews

Customer review rating 4.5/5

Ravi K. G. K. Families - Confirmed reviews ALL

Nice view

Dear Ravi K. G. K., Warm greetings from Fairmont Ajman! Thank you for your kind feedback. We are delighted to hear that you had a comfortable stay and enjoyed the beautiful view. We look forward to welcoming you back again for another pleasant experience. Kind regards, Fairmont Ajman Management

Customer review rating 2.0/5

Ahmad S. H. Q. Families - Confirmed reviews ALL

I'm torn writing this review because Fairmont Ajman has been our go-to spot for years, and we've had amazing experiences. We visited thrice before and loved every bit of it, which is why we kept coming back. However, our recent Eid stay was a major letdown. Two major issues soured our experience: - No hot water in the shower for 2 days - unthinkable for a 5-star! - Abysmal service. Calls to reception went unanswered, requests were ignored. Not what we expect from a luxury hotel, especially one we’ve loved. Sad to say, this visit didn't meet our high standards. Hoping to see improvements soon, as we're eager to revisit and relive the good old days 😊

Dear Ahmad S. H. Q., Warm greetings from Fairmont Ajman! Thank you for sharing your feedback and for your continued loyalty over the years. It truly means a lot to us that you have chosen to return to our hotel time and again, which makes it even more disappointing to learn about your recent experience. Please accept our sincere apologies for the inconvenience caused, particularly regarding the lack of hot water and the service challenges you encountered. This is certainly not reflective of the standards we strive to maintain, especially for our valued returning guests. Your concerns have been taken very seriously and shared with the relevant teams for immediate investigation and corrective measures. We deeply regret that this stay did not meet your expectations and the positive experiences you have had with us in the past. Your feedback is invaluable, and we are committed to making the necessary improvements to restore your confidence in our services. We truly hope to have the opportunity to welcome you back and provide you with the exceptional experience you remember and deserve. Kind regards, Fairmont Ajman Management

Customer review rating 5.0/5

Hesham A. S. E. Families - Confirmed reviews ALL

Stay was perfect, and I just have one recommendation to have mattress to orthopedic.

Dear Hesham A. S. E., Warm greetings from Fairmont Ajman! Thank you very much for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated the romantic sea view, the cleanliness of the apartment, and the service provided by our receptionist during your check-in. We also appreciate your recommendation regarding the mattress. Please be assured that your suggestion has been shared with the relevant team for review as part of our continuous efforts to enhance guest comfort. We truly look forward to welcoming you back for another pleasant stay in the future. Kind regards, Fairmont Ajman Management

Customer review rating 5.0/5

S. V. A. S. Friends - Confirmed reviews ALL

Though it was bit crowdy and totally unexpected, everting was well managed except some delays in housekeeping. But that really acceptable looking at current scenario. Kidoos to the whole hospitality team

Dear Ms. S., Warm greetings from Fairmont Ajman! Thank you very much for sharing your kind and encouraging feedback. We are delighted to hear that you had a comfortable stay with us and that our team was able to manage well despite the busy period. Your understanding regarding the slight delay in housekeeping is truly appreciated. We are especially pleased to know that Mr. Rahul at the reception made such a positive impression during your arrival. Your recognition will certainly be shared with him and the entire team, as it serves as great motivation for all of us to continue delivering exceptional service. We sincerely look forward to welcoming you back for another memorable stay in the near future. Kind regards, Fairmont Ajman Management

Customer review rating 2.0/5

Riem S. Families - Confirmed reviews ALL

The staff were very friendly and nice but the hotel facilities are poor, room not very clean. The breakfast was chaos, people queued for more than half an hour to be seated, the resturant was crowded and staff were running like headless chicken, not enough tables to accommodate the number of guests. The kids club is small and outdated. Services should be of a better standard in such a hotel

Dear Riem S., Warm greetings from Fairmont Ajman! Thank you for taking the time to provide detailed feedback regarding your recent stay. While we are pleased to hear that our team was friendly and welcoming, we sincerely apologize for the multiple areas where your experience fell short, including the room cleanliness, breakfast service, crowded restaurant, kids club, and the condition of the mattress. Please rest assured that your comments have been shared with the relevant departments, and we are taking immediate steps to address these issues and improve our facilities and services. Your feedback is invaluable in helping us provide a better experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide the high standard of stay you rightfully expect. Kind regards, Fairmont Ajman Management

Other web-users rate our hotel

  • 592 reviews 8.9/10 Location
  • 1,435 reviews 7.7/10 Room
  • 2,448 reviews 8.9/10 Service
  • 19 reviews 5.4/10 WiFi
  • 1,050 reviews 7.4/10 Food
  • 693 reviews 9.3/10 Beach
  • 535 reviews 8.1/10 Comfort
  • 509 reviews 7/10 Cleanliness

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