Fairmont Ajman 5 stars

Tile Grouting of the shower dirty Wall paper of the room damaged Sanitary accessories not working properly or not in a good shape Some light switches not working At least curtin should be provided for the bathtub Espresso machine not working dirt between the lift doors and the lift frame Shortage of staff in the breakfast time and unprofessional staff

Perfect 10/10. Amazing front of hotel service and in room dining. Concierge can be more efficient as it took 30 mins to collect bags from room.

Pool bar service is very poor. Poor service by the staff and any drinks requested are out of stock although menu has list of juices. In short, all inclusive package customers are not served good brands of alcohol, instead cheap brands are served which is totally disappointing for the money we pay.

Comfortable, good service

It was a mazing thank u soò much

it was nice and pleasant stay. I didn't like the food it was cold and taste was not good. My dinner I ordered water but asap they gave me bottle of water they given me a bill also to pay. I said to waiter ok let me finish my dinner i will pay but he came 3 time for the payment which was very weird. Washroom was stinky.

Room and location was good, bed and Room space was excellent. The room was clean, fast check in and out

The Manager Fairmont Ajman All the staff at Fairmont Ajman were excellent. The pool staff, beach staff, restaurant staff, cleaning staff, gym staff, reception and security staff too. However one member of staff stood out in particular, Marc Mercado who was responsible for the maintenance and replenishment of our room facilities. Marc ensured that we never ran short of anything whatsoever, whether it was toiletries or our tea and coffee supplies. He did it all with a smile. No matter how often we required any item he was always only too willing to assist in any way possible. Nothing was ever too much trouble. In fact after a few days into our stay he had learned our routine (never disturbed our sleep) and we were replenished without the need to ask. He worked around us. His manner was impeccable and he understood the needs of his guests perfectly. It is people like Marc that make your holiday that bit extra special. More memorable. The "can do... will do" attitude. In fact it is because of Marc that we will be returning to Fairmont Ajman. His attitude and professionalism especially during the current times of Covid were commendable. My wife and I are quite well travelled and in particular have been visiting Dubai since the last 20yrs, at least once a year, if not twice a year. We have stayed and visited many resorts and establishments whilst in Dubai. We have experienced many Hilton Hotels (Beach & City locations), Le Royal Meridien Beach Resort & Spa (JBR), Jumeirah Beach Hotel ..... just to name a few venues. In summary a thank you to all your staff but an extra special mention and much gratitude to Marc Mercado who was outstanding in every aspect of his role. He has demonstrated a level of customer care and customer service that we have not witnessed till this visit in 20yrs experience of the UAE. Thank you Fairmont Ajman..... ......And a very very big thank you to Marc. Look forward to visiting Fairmont Ajman again soon! Mr & Mrs J (UK)

The food was bad at the buffet with no much varieties.. plus they put the leftover food from the lunch to the dinner ! The put the sushi at night same dish like lunch and all the sweets leftover they put in one plate together! This was not professional at all especially for a reputable hotel like you! The ac was very in the room too hot , I tried to lower the temperature to the max but still it didn't work ! It was a bad night the food then the ac , but , otherwise the welcoming and the service were very good!

We were very pleased with the rest during these difficult times. Each employee of the hotel performed their duties perfectly, creating a cozy atmosphere and a safe stay for each guest. It was easy to communicate at the reception because there were staff who spoke Russian. For breakfast and dinner, everyone found a dish to their liking. We loved how your chef made Egg Benedict with Salmon. The beach and pool are very beautiful. It was nice to find morning wishes in the sand. I will now recommend the hotel to my friends. If we decide to relax in the UAE, then only in Fairmont Ajman. Thank you for a wonderful time with you.

We were upgraded as we were celebrating our wedding anniversary. The anniversary cake was very sweet gesture. Overall we will be back in good months to enjoy with our full family.

The hotel is in best location, beach and pool is so nice, staff are very helpful and friendly, special thanks for Ms. Doaa Khatab and the Lady who booked our room on the reception

Very good stuff and Very clean room always Mr. rami in the reception he is very helpful and very friendly, location very good, I feel home and welcome.

Room was nice. I like the separation of the dressing room with the rest. Fantastic sea view. I will suggest adding more operators on the phone as it takes forever to reach one. Also, service a bit slow. Don’t expect late checkouts as they will give you a cold shoulder

By far the best beach I have visited in the UAE. Soft, silky and devoid of any rocks / stones. Also the weather was fantastic. Hassan from front desk was there at check-in and checkout and he was most hospitable and welcoming. Everyone at the hotel is very friendly and went out of their way to make things comfortable for us. The room was spacious and roomy with a super terrace with a spectacular view. Breakfast was a great spread. Kiondo, Chatty, Arman, Janet and many others took great care of us. At the beach / pool, Omar, Sylvester, Elvis were also very friendly and helpful. All in all we had a great time at Fairmont Ajman and hope to visit again soon.