Fairmont Ajman 5 stars

Overall the hotel is great, Beach and pool really nice. F&B and front office service a bit unhelpful. asked 3 times for a baby cot and then got one with a blanket with a stain. Pool towel guys friendly.

I have stayed at this resort over 10 times, if not more but on this occasion I was extremely saddened by the check in process. I had booked 3 sea view rooms, for 2 nights, upon arrival at 15:30 (check in time being 15:00) I was kept at the reception desk for the longest check in I’ve experienced (I travel for business constantly) after 20mins I was told only 1 room was available and when I was asking questions of when the other 2 rooms were going to be available as this was unacceptable, I kept receiving different answers. I have bought every visitor, every family member who has visited the uae to this hotel from when your doors opened. I’m very sad at how the situation was handled - I asked to speak to a manager who never turned up and eventually after waiting for 40mins was provided with rooms

good stay and friendly staff - clean room - perfect location and very nice beach

My earlier stay at the Fairmont Ajman between 07-10 November 2020 (Booking Ref 31…) was excellent and I said so in the survey. I decided to treat this time and sad to say was NOT as enjoyable. The problem was the room felt very cold especially at night. The Engineer promptly responded each of the four (4) times I rang “Royal Service” The AC was off at all times but hard as he tried he couldn’t shut off the external air coming thru the ducts. No blanket or heater was available so ended up giving an additional duvet which did not make too much of a difference. As a result it was an uncomfortable stay as compared to the earlier one.

Timeless elegance on a relaxing setting on the beach. The view facing the sea from the balcony was gorgeous. Loved having a roomy balcony. room was very large and bed was super comfortable. We had breakfast and dinner and both had a great selection and was very tasty. The staff were very professional courteous and attentive. Fairmont keep up the good job. My friends and I had a lovely staycation

Excellent stay, nice location, friendly staff and good food Drawback to say only WiFi speed

I had booked two rooms on 10th dec 2020 - room 911, 914, however I had to check out, as my father was not feel well around 11pm. So could not enjoy the stay.

Amazing experience i will surely come back soon, a special shout out to the guys at the pool bar they made all worth it!

It was a nice break at Ajman Fairmount I like everything in hotel. My reservation was included half board but I didn't know its 100/- per person and it was menu selection rather than open buffet I would recommend if hotel arrange for some activities in swimming pool area like music or some kids activities which will have greatenviroments for family ( I have seen it in other country but not in UAE) and I would love to see it here

Customer services where extremely poor, except the guy from Philippines he was the best

I had booked this stay for my husband’s birthday and we wanted the whole experience to be flawless and seamless. I had first made the booking through booking.com however, decided to book it directly because I wanted to go for the half board package. This was what was communicated to us on email: For dinner, you can opt to dine in one of our outlets both on Set menu, Gioia restaurant serving Italian cuisine OR Kiyi restaurant serving Turkish cuisine. I think the person who sent us this email does not understand or maybe your entire team doesn’t understand what set menu means. In restaurant terminology a set menu where multi-course meals with only a few choices are charged at a fixed total price. Such a menu may be called prix fixe ("fixed price"). The terms set meal and set menu are also used. However, upon reaching the hotel we were told we wil be given 100 Aed prepaid credit that we can avail at these two restaurant after ordering from the manu. What we were looking forward to was a three course or 5 course meal which was preselected and no transactions would take place further. Upon raising a concern with your reservation staff, we were met with very stern and impolite responses and no understanding of what a set menu is. Also, after this discussion, I was enquiring about one more service which your team offers is that you can get a personalised message written on the sand, free of cost as confirmed to us by your social media team. After raising a concern about the set menu, I was misinformed that this service is paid so if I’m really interested in it. Extremely condescending tone was what I was met with because I raised a concern about unfair terms and communication. We decided to eat the buffet dinner and were happy with the service. This stay however left a lil sour taste for us. Thanks

I had booked "Deluxe king room with sea view" for 2 adults and daughter (5 yo). It was very comfortable room with stunning views. The breakfast buffet at Spectrum and dinner in the Italian restaurant at Gioia were exquisite. The hotel observed all precautions related to COVID-19.

I enjoyed with my familly Thank you

Clean Friendly Staff Neat

h have stayed at Fairmont Ajman for two night and had great time and relaxation every things were perfect and excellent ... its has very clean beach and heated swimming pool ... the breakfast and dinner were enjoyable --- special thanks to afsana from front disck