Fairmont Ajman 5 stars

Customer review rating (ALL Rating) 4.5/5 2,307 reviews

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Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman, 97555 AJMAN, United Arab Emirates

Description

Hotel extras

  • Complimentary WiFi

  • Conveniently located 30 minutes away from Dubai.

  • Seven exquisite restaurants and lounges with a variety of cuisines.

  • World-renowned Willow Stream Spa, offering aromatherapy massages.

  • 1,500 square meters of flexible conference, events, weddings and meeting space.

Our accommodation(s)

Hotel location

Fairmont Ajman

Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman
97555 AJMAN
United Arab Emirates

GPS:25.418766, 55.439115

Telephone
Fax +971 6 701 5656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,307 reviews

Customer review rating 5.0/5

Robert F. E. Friends - Confirmed reviews ALL

Good

Dear Robert F. E., Warm greetings from Fairmont Ajman! Thank you for finding a time to share your positive review. We truly appreciate that and are looking forward to greeting you back. Kind regards, Fairmont Ajman Management.

Customer review rating 5.0/5

Rami N. D. D. Families - Confirmed reviews ALL

A wonderful experience from start to finish!

Dear Rami N. D., Warm greetings from Fairmont Ajman! Thank you very much for sharing such a detailed and heartfelt review of your recent stay with us. We are truly delighted to know that your experience was exceptional from start to finish and that our team was able to make your stay seamless and memorable. It is especially rewarding to hear your kind appreciation of Ms. Hnin Ei Lwin from the Reservations team for her efficiency and support in handling your booking adjustments so smoothly. We are also very pleased to know that Ms. Dana made a positive impression during your arrival and departure, and that Mr. Dinesh and his team, including our bellmen, contributed to a warm and professional welcome even during a busy period. Your recognition of their dedication is truly appreciated and will be shared with them. Furthermore, we are glad to hear your compliments regarding our pool guards for their attentiveness and commitment to guest safety and comfort. We are also pleased that you enjoyed your experience at the pool bar and will certainly share your kind words with Noman and his team. Your generous feedback means a great deal to all of us and serves as wonderful encouragement to continue delivering exceptional hospitality. We truly look forward to welcoming you back to Fairmont Ajman for another outstanding stay in the future. Kind regards, Fairmont Ajman Management

Customer review rating 4.0/5

Lorraine M. D. D. A. Families - Confirmed reviews ALL

"We had a wonderful stay. The overall vibe of the hotel was relaxed and chill, making it the perfect place to unwind.

Dear Lorraine M. D. D. A., Warm greetings from Fairmont Ajman! Thank you very much for sharing your kind feedback regarding your recent stay with us. We are delighted to know that you had a wonderful stay and enjoyed the relaxed and calming atmosphere of the hotel. It is always rewarding to hear that our guests were able to unwind and fully enjoy their time with us. Your positive comments are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back to Fairmont Ajman for another peaceful and enjoyable stay in the near future. Kind regards, Fairmont Ajman Management

Customer review rating 3.5/5

Lubna O. O. Families - Confirmed reviews ALL

This was my first time in Ajman Fairmont but my experience overall wasn’t the best . Room was good and spacious clean as well , but there’s no prayer mat . All machines in our room weren’t working (hair dryer, coffee machine, and the telephone) I booked early two rooms for my family but each room was in a different floor so I kept going and coming between two floors. After we finished the breakfast I sat to drink coffee but one of the staff came and said that I have to sit outside because there’s no place and another family has to take my table.

Dear Lubna O., Warm greetings from Fairmont Ajman! Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you found our hotel well located and that you appreciated the spaciousness and cleanliness of your room. However, we are truly sorry to learn that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the in-room amenities not functioning properly, including the hair dryer, coffee machine, and telephone. This is certainly not the standard we aim to provide, and your comments have been shared with our engineering and housekeeping teams for immediate attention and follow-up. We also regret the inconvenience caused by the allocation of your two rooms on different floors, which made it less comfortable for you and your family. We understand how important it is for families to stay close together, and we are sorry this was not arranged accordingly. Furthermore, we sincerely apologize for the uncomfortable experience you had during breakfast regarding seating arrangements. We understand how disappointing it must have been to be asked to relocate after finishing your meal, and we will be reviewing this situation with our restaurant team to ensure more considerate handling in the future. Your additional comment regarding the absence of a prayer mat has also been noted and shared with the relevant team for review. We truly value your honest feedback, as it helps us identify areas where we must improve. We hope to have the opportunity to welcome you and your family back to Fairmont Ajman for a much more seamless and comfortable experience in the future. Kind regards, Fairmont Ajman Management

Customer review rating 5.0/5

Rohini B. S. K. B. Families - Confirmed reviews ALL

We checked into the Fairmont Ajman during the peak of Eid break and were thoroughly impressed with the level of service we received, particularly at the front desk. Managing a large booking can often be a challenge, but Ms.Dana made our experience seamless. Despite the hotel being quite busy, she handled our check-in for nine rooms with incredible efficiency and professionalism. She provided complete assistance throughout the entire process, ensuring every detail was taken care of so we could settle in without any stress. The level of customer service provided by Ms.Dana was truly outstanding. It is exactly this kind of dedicated, attentive care that makes us eager to return to the Fairmont in the future. We really appreciate her efforts in making our arrival so smooth. Highly recommended! Further all the 9 rooms were neatly presented and the hotel properties was fun to explore.

Dear Rohini B. S. K. B., Warm greetings from Fairmont Ajman! Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us during the Eid period. We are truly delighted to know that you had a wonderful experience and that the check-in process for your group of nine rooms was handled smoothly. It is especially rewarding to hear your kind recognition of Ms. Dana. Her efficiency, professionalism, and attentive approach in managing your arrival during a busy period reflect the high standards of service we strive to deliver, and your appreciation will be shared with her with great pride. We are also pleased to know that you found all rooms well prepared, neat, and equipped with the essentials, and that you enjoyed exploring the hotel facilities. At the same time, we appreciate your constructive feedback regarding sustainability practices. Your suggestion about reducing single-use toiletries and promoting more responsible alternatives has been noted and shared with the relevant teams for consideration as part of our ongoing environmental initiatives. We also regret to learn that the dinner selection and taste did not fully meet your expectations. Your comments regarding variety and quality have been shared with our culinary team for review and improvement. Thank you once again for your valuable insights and kind recommendation. We are truly pleased to know you are considering returning, and we look forward to welcoming you back to Fairmont Ajman for an even more refined experience in the future. Kind regards, Fairmont Ajman Management

Other web-users rate our hotel

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  • 18 reviews 5.9/10 WiFi
  • 1,028 reviews 7.4/10 Food
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  • 518 reviews 7.2/10 Cleanliness

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