Fairmont Ajman 5 stars

Customer review rating (ALL Rating) 4.5/5 2,219 reviews

Best price
guarantee
Fairmont Ajman - Image 1
Fairmont Ajman - Image 2
Fairmont Ajman - Image 3
Fairmont Ajman - Image 4
Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman, 97555 AJMAN, United Arab Emirates

Description

Hotel extras

  • Complimentary WiFi

  • Conveniently located 30 minutes away from Dubai.

  • Seven exquisite restaurants and lounges with a variety of cuisines.

  • World-renowned Willow Stream Spa, offering aromatherapy massages.

  • 1,500 square meters of flexible conference, events, weddings and meeting space.

Our accommodation(s)

Hotel location

Fairmont Ajman

Sheikh Humaid Bin Rashid, Al Nuaimi Street, Ajman
97555 AJMAN
United Arab Emirates

GPS:25.418766, 55.439115

Telephone
Fax +971 6 701 5656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,219 reviews

Customer review rating 5.0/5

Ahmed A. F. A. Families - Confirmed reviews ALL

Our stay was great and one of the best stqycation yet - from check-in staff, cold juices, concierge, along with the waiters and pool staff. They were the nicest and accomodation! Thank you so muchhhh! Pool was nice. And the beach too! Staff top notch. We will be back soooon.

Dear Ahmed A. F. A., Thank you for your kind words regarding your recent stay at Fairmont Ajman. We are delighted to hear that you enjoyed our services, from check-in to the pool and beach experiences. Our team takes great pride in providing exceptional service, and your feedback is truly appreciated. We look forward to welcoming you back for another memorable stay. Best regards, Fairmont Ajman

Customer review rating 3.5/5

Mohammed R. A. R. A. K. Families - Confirmed reviews ALL

We recently stayed with you as A. family of four, booking two rooms over A. couple of nights, and we wanted to share our honest feedback as we felt our experience was A. mixed one — with some genuine highlights alongside A. few areas that we feel need your attention. Arrival & Reception Our check-in experience was A. warm and positive start. Mr. Rahul at your reception desk was courteous and welcoming, and we truly appreciated the room upgrade extended to us. Your location along the Ajman Corniche is superb, and the seafront setting immediately set A. good tone for the stay. Rooms & Facilities The unobstructed sea view from the balcony was absolutely one of the highlights of our stay — breathtaking and peaceful. The beds were comfortable and your rooms were generally neat and well-maintained. However, we did encounter A. significant issue upon arrival — one of our rooms had A. complete power failure at check-in. While your team did resolve it, it took approximately 45 minutes, which was quite frustrating after traveling with family. What concerned us more was that the very same room experienced A. second power outage the following night, again taking close to an hour to restore. We would strongly urge your engineering and maintenance team to investigate this properly, as A. recurring electrical issue in the same room is not something guests should experience, particularly at A. five-star property. We also noticed A. few housekeeping gaps during our stay — two of the towels provided were visibly worn and did not reflect your property's five-star standard. The in-room fridge was completely unstocked, and toothbrushes were missing from the amenity setup and had to be requested separately. We understand that your property has some age to it, and we appreciate that it is kept clean and tidy, but we do feel some of these finer details deserve closer attention. Food & Beverage Your breakfast offering was enjoyable and we had no complaints there — it was A. pleasant start to each morning. However, we must be candid about the dinner buffet, which was A. considerable disappointment. It was evident that your kitchen was not operating at full capacity during our visit, and we understand that lower occupancy periods can affect this. That said, the limited variety and lack of flavour in several dishes were not in line with what guests would expect from A. five-star buffet experience. We would encourage you to maintain consistent standards in your food offering regardless of occupancy levels, as dining is A. significant part of the overall guest experience. We also noticed that only one restaurant and the bar were operational during our stay — greater flexibility in dining options would have been appreciated. Pool The pool area was quite busy with families during our visit, and the pool bar was similarly occupied. Your team managed the situation reasonably, though the overall experience was good but felt A. little crowded. Checkout We genuinely appreciated that your team accommodated A. late checkout for us without any hesitation. It was A. thoughtful gesture that made our departure much smoother and left us on A. positive note. Overall You have A. property with A. truly excellent location, warm front-of-house staff, and rooms with spectacular views — and we do recognise and appreciate those strengths. However, the recurring power issue in the same room, the dinner buffet experience, and the minor housekeeping oversights are areas where we feel your team can and should do better. We share this feedback in good faith, and we sincerely hope it is taken constructively. With some focused attention on these operational areas, we believe Fairmont Ajman has the potential to deliver A. truly exceptional guest experience.

Dear Mohammed R. A. R. A. K., Thank you for sharing your detailed feedback regarding your recent stay at Fairmont Ajman. We are pleased to hear that you appreciated the warm hospitality extended by our staff and the beautiful views from your room. However, I sincerely apologize for the inconveniences you encountered during your visit. The power issues you experienced in your room are concerning, and I assure you that our engineering team is aware of such matters and aims to resolve any recurring issues to enhance our guests' comfort. Your observations regarding housekeeping and the dinner buffet have been duly noted. We are committed to maintaining high standards, and your feedback will be invaluable in refining our service and offerings. We are glad that you enjoyed our breakfast and the thoughtful accommodation of your late checkout, which reflects our commitment to guest satisfaction. Thank you once again for your constructive feedback, and we hope to welcome you back in the future for A. more seamless experience. Best regards, Fairmont Ajman

Customer review rating 5.0/5

Elsaid Families - Confirmed reviews ALL

Thank you very much for the pleasant staying, your kind attitude and warm hospitality participated in having a great quality time with family.

Dear Elsaid, Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed the pool and sea landscape, as well as the hospitality provided by our team. Your feedback is greatly appreciated. Goodbye and best regards, Fairmont Ajman

Customer review rating 5.0/5

Kailash C. P. C. Families - Confirmed reviews ALL

Stay was amazing everything is well maintained well managed.

Dear Kailash C. P. C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities to be well maintained and managed. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Fairmont Ajman

Customer review rating 2.0/5

F. N. P. F. Families - Confirmed reviews ALL

From my ressrvation through phone call till the stay it was very hard. I am booked delexue sea view room and i city view room, i am informed about this reception and the staff again given a room with a partial sea view room, once we entered to the room we are really exhausted. And again i went to the reception and one staff she helped me to get the best view room. That was the only nice thing which i got in the stay. The phone was not working in the room. There was no toiletries enough in the room , also we went to the pool, from that poolbar we faced a partiality. We want to order something but the staffs they are not considering us. I think there is 4 staffs at that time. There was a 5 local guys sitting and ordering , they are only considering them. That people sitting there from hours and hours ago. Coming to the breakfast, there is not enough items. Or dishes. This is not the first stay in fairmont ajman. Before also i got a bad experiance from here. But this place has a special attachment in my life. Thats why again and again i am choosing. But day bay day the service was getting worse

Dear F. N. P. F., Thank you for sharing your feedback regarding your recent experience at Fairmont Ajman. We sincerely apologize for the challenges you encountered during your stay, particularly regarding the room allocation. It is our goal to provide our guests with the accommodations they expect, and I regret that we fell short in this instance. We appreciate your acknowledgment of our staff member who assisted in upgrading your room, and we will ensure that your feedback is reviewed to improve our communication regarding reservations. Your comments on the pool bar service and breakfast offerings have been noted. We strive to provide attentive service and a varied dining experience, and it is disheartening to learn that we did not meet these standards during your visit. Please be assured that we take guest concerns seriously and are committed to enhancing our service quality. We appreciate your loyalty to Fairmont Ajman and hope to have the opportunity to restore your faith in our services on your next visit. Best regards, Fairmont Ajman

Other web-users rate our hotel

  • 586 reviews 8.8/10 Location
  • 1,431 reviews 7.8/10 Room
  • 2,472 reviews 8.8/10 Service
  • 18 reviews 5.9/10 WiFi
  • 1,022 reviews 7.4/10 Food
  • 677 reviews 9.3/10 Beach
  • 529 reviews 8/10 Comfort
  • 510 reviews 7.1/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Ajman