Pullman Sharjah 5 stars

Customer review rating (ALL Rating) 4.6/5 116 reviews

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Description

Hotel extras

  • Centrally located in Sharjah's business district close to Expo Centre Sharjah

  • Dedicated meeting and event space

  • Spa and wellness facility

  • Outdoor pool for both men and women

  • Room views of Al Khan bay and the city skyline

Our accommodation(s)

Book this hotel
Room 1

48 m² room with two single beds equipped with working space, minibar, safe, 55" UHD 4K, individually controlled AC, bathrobe, hairdryer and luxury amenities. Complimentary mineral water, coffee and tea making facilities and 24-hour room service.

  • Views:

    City View

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 48 m² / 516 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

48 m² room with king size bed equipped with working space, minibar, laptop safe, 55" UHD 4K, individually controlled AC, bathrobe, hairdryer and luxury amenities. Complimentary mineral water, coffee and tea making facilities and 24-hour room service.

  • Views:

    Lagoon view

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

48 m² room with two single beds equipped with working space, minibar, safe, 55" UHD 4K, individually controlled AC, bathrobe, hairdryer and luxury amenities. Complimentary mineral water, coffee and tea making facilities and 24-hour room service.

  • Views:

    Lagoon view

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Deluxe Suite with King Size Bed and Living Room - Lagoon View

73 m² Suite with king size bed and separate living room, minibar, laptop safe, 55" UHD 4K, individually controlled AC, bathrobe, hairdryer and luxury amenities. Complimentary mineral water, coffee and tea making facilities and 24-hour room service.

  • Views:

    Lagoon view

Max. number of persons
5
Area
From 73 m² / 785 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Pullman Sharjah

Al Taawun Street, Sharjah, PO Box 482
0 SHARJAH
United Arab Emirates

GPS:25.313628, 55.375589

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • DUBAI INTL AIRPORT Additional charge
  • DXB Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 180 rooms
  • 2 rooms for people with reduced mobility
  • 40 family rooms
  • 40 connecting rooms
  • 72 non-smoking rooms
  • 31 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine

Currency exchange

  • Currency exchange

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s TV Channels

Well-being

Outdoor Pool

  • Outside
  • On site

The Fitness Center

  • On site
  • Hammam
  • Sauna room
  • Massage Additional charge

Sports and leisure

Gym

  • On site
  • On site

The Junction provides the perfect blend of business and pleasure as a co-working space with 3 distinct zones as Welcome Area, Cosmopolitan Hub and a Local Comfort Zone. Ideal choice of social and semiprivate spaces where guests can enjoy fast WiFi.

With a rooftop setting, the pool bar is where you can enjoy views of Al Khan bay whilst enjoying a cold beverage or a healthy meal. Drink to the stunning views of the Sharjah's skyline.

Find your bliss at La'Mar Spa. The idyllic ladies-only haven where you can reset, refresh and re-energize in the heart of the city. Inspired by nature and magical desert oases, the spa uses pioneering wellness brands with an array of beauty services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  116 reviews

Customer review rating 5.0/5

Goran B. Business - Confirmed reviews ALL

Dear Goran B., Thank you for your wonderful review. We are delighted to hear that you enjoyed a luxurious and comfortable stay at Pullman Sharjah. It is gratifying to know that you appreciated the cleanliness and spaciousness of your room, as well as the quality of our restaurant offerings. Our team takes pride in delivering exceptional service, and your kind words about their helpfulness and hospitality will surely inspire them further. We strive to create memorable experiences for our guests, and we are thrilled that we could meet your expectations. We look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Christopher K. Business - Confirmed reviews ALL

Dear Christopher K., Thank you for your kind words. We are delighted to know that you enjoyed your stay with us at Pullman Sharjah. Your satisfaction is our top priority, and we appreciate your feedback. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Harilaos P. Business - Confirmed reviews ALL

Dear Harilaos P., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our clean environment, safety measures, and excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 0.5/5

George S. Families - Confirmed reviews ALL

Dear George S., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to hear about the challenges you faced, particularly concerning the noise levels and the room conditions. Your comments about the towels and the buffet selection have been noted, as we strive to ensure our amenities meet the high standards expected at our establishment. We appreciate your insights and will consider them as we continuously work to enhance our guest experience. Best Regards, Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Ausman Y. A. Families - Confirmed reviews ALL

Dear Mr. Ausman, Thank you for your wonderful feedback regarding your stay at Pullman Sharjah. We are delighted to hear that you found our service to be excellent and that our team made a positive impact on your experience. Your kind words about our hospitality and professionalism are greatly appreciated, and I will ensure they are shared with the staff. We look forward to welcoming you back in the future and providing you with another memorable stay. Best Regards, Bassem Gabrallah Front Office Manager

Dear Goran B., Thank you for your wonderful review. We are delighted to hear that you enjoyed a luxurious and comfortable stay at Pullman Sharjah. It is gratifying to know that you appreciated the cleanliness and spaciousness of your room, as well as the quality of our restaurant offerings. Our team takes pride in delivering exceptional service, and your kind words about their helpfulness and hospitality will surely inspire them further. We strive to create memorable experiences for our guests, and we are thrilled that we could meet your expectations. We look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Christopher K. Business - Confirmed reviews ALL

Very nice

Dear Christopher K., Thank you for your kind words. We are delighted to know that you enjoyed your stay with us at Pullman Sharjah. Your satisfaction is our top priority, and we appreciate your feedback. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Harilaos P. Business - Confirmed reviews ALL

Nice experience overall. Clean, Safe, Excellent service.

Dear Harilaos P., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our clean environment, safety measures, and excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 0.5/5

George S. Families - Confirmed reviews ALL

Located in a noisy, high traffic area of Sharjah, it was very difficult to get and leave the hotel. Our room had a very bad smell coming out of the pipes, the towels were barely enough and were very old and do not help you dry. The food in the buffet is very limited and does not taste good. This hotel should be maximum 3 stars not 5 for sure!

Dear George S., Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to hear about the challenges you faced, particularly concerning the noise levels and the room conditions. Your comments about the towels and the buffet selection have been noted, as we strive to ensure our amenities meet the high standards expected at our establishment. We appreciate your insights and will consider them as we continuously work to enhance our guest experience. Best Regards, Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Ausman Y. A. Families - Confirmed reviews ALL

⭐⭐⭐⭐⭐ I had a wonderful stay at Pullman Sharjah! The hotel was great, and the service was excellent. A big thank you to the entire staff for their kindness, professionalism, and hospitality. Special thanks to the manager for the warm welcome and outstanding hospitality, which made my stay even more enjoyable. I truly appreciated everything and would definitely recommend this hotel. Looking forward to coming back! 😊 Ausman A.

Dear Mr. Ausman, Thank you for your wonderful feedback regarding your stay at Pullman Sharjah. We are delighted to hear that you found our service to be excellent and that our team made a positive impact on your experience. Your kind words about our hospitality and professionalism are greatly appreciated, and I will ensure they are shared with the staff. We look forward to welcoming you back in the future and providing you with another memorable stay. Best Regards, Bassem Gabrallah Front Office Manager

Customer review rating 1.0/5

Mehul D. Families - Confirmed reviews ALL

Are check-in they asked to pay additional amount which was 200% higher then online app rate, additional request for cervical pillow and baby cord didn’t arrive in 3 night stay

Dear Mr. Mehul, Thank you for your feedback regarding your recent stay. I sincerely apologize for the discrepancies you encountered with the check-in rate and the delay in fulfilling your requests for additional amenities. We appreciate your comments, as they help us improve our services. Regards, Bassem Gabrallah Front Office Manager

Customer review rating 2.5/5

Maxim F. Families - Confirmed reviews ALL

Our room smelled strongly of mold—that's not what you'd expect from a 5-star hotel. We also left a silver necklace behind at the hotel, and we didn't receive any notification about it. Things like that shouldn't happen.

Dear Mr. Maxim F., Thank you for sharing your feedback. I sincerely apologize for your experience regarding the room’s condition and the oversight with your belongings. We strive to maintain high standards and your comments will be taken into consideration for future improvements. Regards, Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Haikel M. D. Couples - Confirmed reviews ALL

Good

Dear Haikel M. D., Thank you for your positive feedback. We are delighted to hear that you had a good experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Thanseer A. K. Families - Confirmed reviews ALL

Comfortable stay at niche city hotel. Lose to expo centre, took a short break in the city

Dear Thanseer A. K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and conveniently located near the expo centre. We look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Frank D. Business - Confirmed reviews ALL

I felt in very good environment and services are excellent

Dear Frank D., Thank you for your positive feedback regarding your experience at Pullman Sharjah. We are delighted to hear that you enjoyed our environment and found our services to be excellent. We look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Issa S. A. Friends - Confirmed reviews ALL

I would like to extend my thanks to Ahmed, the receptionist, for his assistance with my booking and for the help he provided; he has my sincere gratitude and appreciation.

Dear Issa S. A., Thank you for your kind words regarding Ahmed's assistance during your stay. We are pleased to hear that his support contributed to your positive experience. Your feedback is sincerely appreciated, and I will ensure that it is shared with our team. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Asaad H. A. A. Couples - Confirmed reviews ALL

The staff are very attentive.

Dear Asaad H. A. A., Thank you for your kind feedback regarding our location and the attentiveness of our staff. We are delighted to hear that our customer service met your expectations, and we look forward to welcoming you back in the future. Bassem Gabrallah Front Office Manager

Customer review rating 1.0/5

Radouane D. Business - Confirmed reviews ALL

disturb by several queries by different staff, while booking, even after cheked in

Dear Mr. Radouane, Thank you for your feedback. I regret that your experience was marred by multiple inquiries from our staff during your booking and stay. We strive to improve our guests' experience and will take your comments into consideration for future service enhancements. Bassem Gabrallah Front Office Manager

Customer review rating 1.0/5

Ismail M. Couples - Confirmed reviews ALL

We booked the Pullman Sharjah to celebrate our anniversary, hoping for a memorable 5-star experience, but unfortunately, it turned into one of our worst hotel stays. Arrival & Service Issues: We clearly noted our anniversary in our special requests along with our phone number, but no one contacted us regarding additional costs since the app didn't have a payment option, and calls to the hotel went unanswered. Upon arrival, there was no clear valet sign. When I asked an employee outside where to park, he just told me to follow him into the parking without explaining that valet was an option. After 30 frustrating minutes of roaming a fully marked parking lot and getting confusing directions from the parking staff, I finally learned I could have just handed my keys to valet at the entrance. At the front desk, they claimed they didn't have my contact info to confirm the special request, which was frustrating. Although they tried to arrange something for our anniversary, it fell completely flat. Room Condition: For a 5-star hotel, the room condition was unacceptable. We found: Peeling and scratched chairs A sticky, malfunctioning "Do Not Disturb" button Very old, worn-out towels Permanent stains on the floating table A leaking bidet/jet spray in the toilet An ancient kettle that didn't feel safe to use A cracked glass on the coffee table (which later caused major issues) Post-Stay Hassle: After checking out, we received a call claiming we broke the coffee table glass and had to pay for it. The glass was already cracked when we walked into the room. Because we didn't take a photo upon arrival and didn't want the hassle, we agreed to pay the AED 200. However, the follow-up process was handled very unprofessionally. Even after communicating via WhatsApp, I received multiple aggressive and rude phone calls while in important meetings, demanding payment immediately after a payment link was sent. Conclusion: The physical hotel building itself is actually quite nice, and the stay could have been wonderful. Unfortunately, the staff are poorly trained and lack customer service standards. We expected a true 5-star experience and sadly did not receive it.

Dear Mr. Ismail, Thank you for sharing your feedback regarding your recent stay with us at Pullman Sharjah. I am genuinely sorry to learn that your experience did not meet your expectations, especially during such a special occasion as your anniversary. I apologize for the confusion regarding your arrival and the valet service. This should have been a seamless process, and it is concerning to hear about the communication issues you encountered. Additionally, I regret that the room condition did not align with the high standards we strive to maintain for our guests. Your comments regarding the furniture and amenities have been duly noted, and they will be addressed with our maintenance team. I also empathize with your experience regarding the post-stay communication. It is our policy to handle such matters with care and professionalism, and I apologize for any distress caused during that process. We appreciate your feedback and hope you will consider staying with us again in the future. Bassem Gabrallah Front Office Manager

Customer review rating 4.0/5

Mais H. Families - Confirmed reviews ALL

It was very good; the team was very helpful, from the reception to the car valet and lagage carriers. The swimming pool was amaizing, the breakfast was good as well but the omlette station was not made that good

Dear Mais H., Thank you for sharing your feedback regarding your recent stay at Pullman Sharjah. We are pleased to hear that you appreciated our location, the view from your room, and the helpfulness of our team. We acknowledge your concerns regarding the furniture and maintenance issues in your room. Your comments about the omelette station will also be shared with our culinary team to enhance the breakfast experience. We appreciate your insights as they help us improve our services. We hope to welcome you back in the future for an even better experience. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Motunrayo K. R. A. Business - Confirmed reviews ALL

Saima and sana very helpful

Dear Motunrayo K. R. A., Thank you for your kind words regarding your recent experience at Pullman Sharjah. I am pleased to hear that our team members, Saima and Sana, provided you with helpful service during check-in. We appreciate your feedback and hope to welcome you back soon. Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Abdulla K. A. H. Families - Confirmed reviews ALL

Very nice stay special thanks to front desk and all staff in the hotel

Dear Abdulla K. A. H., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our accommodations comfortable and appreciated the service from our front desk and staff. Sincerely, Bassem Gabrallah Front Office Manager

Customer review rating 4.5/5

Hamood A. A. H. Business - Confirmed reviews ALL

Receptionist well educated and professional on customer service , well done

Dear Mr. Hamood, Thank you for your kind words regarding our location, staff, and food offerings. We are pleased to hear that our receptionist provided you with professional customer service. Your feedback is greatly appreciated and motivates us to continue delivering outstanding experiences. Bassem Gabrallah Front Office Manager

Customer review rating 0.5/5

Tahir A. Solo - Confirmed reviews ALL

Could smell cigarette smoke from one of adjoining bedrooms reported this to reception and to my shock horror I was informed that I am on a smoking floor. Something I had not requested being a non smoker. A change of room was offered which sadly did not happen. So I checked two days early at which point everyone was falling over themselves to get me to stay but I had already booked elsewhere. Was given very poor reasons for why the room change did not take place.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay at Pullman Sharjah. I sincerely apologize for the discomfort you experienced due to cigarette smoke from an adjoining room. It is our policy to clearly designate smoking and non-smoking floors, and I regret that this did not align with your preferences. I understand your disappointment with the room change process and the communication you received. We strive to provide our guests with a seamless experience and your comments will be taken into consideration for our ongoing improvements. I hope you will consider staying with us again in the future. Best regards, Bassem Gabrallah Front Office Manager

Customer review rating 5.0/5

Mubarak S. A. G. Couples - Confirmed reviews ALL

friendly staff, fantastic food, comfortable room. special thanks to somia at the reception

Dear Mr. Mubarak, Thank you for your generous feedback. We are delighted to hear that you found our staff friendly, enjoyed our food, and had a comfortable stay. Your kind words for Saima will certainly be shared with her. Best regards, Bassem Gabrallah Front Office Manager

Other web-users rate our hotel

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  • 417 reviews 9.4/10 Food
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  • 312 reviews 9.5/10 Vibe

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