Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 2,846 reviews

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Swissôtel Al Ghurair - Image 1
Swissôtel Al Ghurair - Image 2
Swissôtel Al Ghurair - Image 3
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Po Box 185051, Omar Bin Al Khattab Street, Deira, 185051 Dubai, United Arab Emirates

Description

Hotel extras

  • Linked to Al Ghurair Centre, Dubai’s first mall, enjoy 50% off at Glitch Entertainment.

  • Family-friendly accommodation with interconnected rooms and kids amenities

  • Complimentary shuttle service to the beach.

  • Green Globe Certified, 2024, 2025.

  • Award-winning Swissotel Spa, with outdoor swimming pool, and fitness centre.

Our accommodation(s)

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Omar Bin Al Khattab Street, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Telephone
Fax +971 4 293 3555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,846 reviews

TripAdvisor Rating  4.5/5  3,587 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Yunus I. P. Families - Confirmed reviews ALL

Great facilities & service , We arrived early and were given the room at 10.30 am which was great. Room was very spacious. Breakfast was good ,but there's room for improvement. Fruit selection was disappointing & Egg station was very basic. The gym & Pool was awesome with a sauna and steam room. Hotel is well located in Al Ghurair mall and near the airport. And lots of restaurants and coffee shops around. Overall super convenient location.

Dear Yunus I. P., Thank you for your feedback regarding your recent stay at Swissôtel Al Ghurair. We are pleased to hear that you enjoyed our pool, gym facilities, and the spaciousness of your room, as well as our convenient location. However, we sincerely apologize for the disappointment you experienced during breakfast. We appreciate your comments about the fruit selection and egg station, and we are actively looking into enhancing our breakfast offerings to better meet our guests' expectations. Your insights are invaluable in this process. Thank you once again for sharing your experience with us. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

5 star

TripAdvisor rating 5.0/5

GoPlaces20382966474 TripAdvisor review

Fabulous hotel. As someone in the industry I am pleased to say it exceeded my expectations A special shout out for the staff especially maya in reception who made our stay feeling welcomed

Customer review rating 3.5/5

Chi W. L. Families - Confirmed reviews ALL

Satisfied

Dear Chi W. L., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location. However, we would like to know more about any specific areas for improvement to enhance your experience in the future. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 5.0/5

Ebrahim D. Families - Confirmed reviews ALL

Everything was amazing. Ramesh the therapist the spa was top notch

Dear Ebrahim D., Thank you for your wonderful feedback. We are delighted to hear that you had a dream stay and that Ramesh's services at the spa exceeded your expectations. Your kind words motivate our team to continue delivering exceptional experiences. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 2.5/5

Maryam -. F. Couples - Confirmed reviews ALL

The cleaners doesn’t clean the rooms well

Dear Maryam F., Thank you for your feedback regarding the cleanliness of your room. We apologize for the inconvenience you experienced; we strive to maintain high standards of cleanliness and will address this concern with our housekeeping team. Your input is invaluable in helping us improve our services. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

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Other web-users rate our hotel

  • 1,599 reviews 9.5/10 Location
  • 1,882 reviews 8/10 Room
  • 4,668 reviews 8.9/10 Service
  • 23 reviews 6.1/10 WiFi
  • 818 reviews 8/10 Cleanliness
  • 799 reviews 7.7/10 Breakfast
  • 174 reviews 9.4/10 Wellness Area
  • 20 reviews 4.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.