Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 2,809 reviews

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Po Box 185051, Omar Bin Al Khattab Street, Deira, 185051 Dubai, United Arab Emirates

Description

Hotel extras

  • Connected to Al Ghurair Centre with dining, shopping and indoor entertainment.

  • Steps from Union Metro with quick access to malls, attractions and business hubs.

  • Family-friendly rooms with interconnecting options and thoughtful amenities.

  • Pool, spa and gym access designed for relaxation and everyday wellness

  • Green Globe certified hotel with meeting spaces and diverse dining options.

Our accommodation(s)

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Omar Bin Al Khattab Street, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Telephone
Fax +971 4 293 3555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,809 reviews

Customer review rating 4.5/5

Satish D. Business - Confirmed reviews ALL

Another Very Satisfactory Stay!! Large, Spacious, Well-Maintained Rooms. Excellent F&B at Liwan. Great Support & Hospitality by Sushma (Nepali Lady in the 18th Floor Lounge) and by Sayyed from Housekeeping. A Very Pleasant Stay Indeed.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your recent stay at Swissôtel Al Ghurair. We are truly delighted to know that you had another very satisfactory stay with us and that you enjoyed the spacious, well-maintained rooms as well as the excellent dining experience at Liwan. It is especially rewarding to hear your kind recognition of Sushma and Sayyed. Your appreciation of their warm hospitality and support will certainly be shared with them and the entire team, as it serves as great motivation to continue delivering exceptional service. We are pleased that your stay was pleasant in every aspect, and we look forward to welcoming you back again soon for yet another memorable experience. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 5.0/5

Sue K. Solo - Confirmed reviews ALL

Truly enjoyed my stay at the Swissotel, Very helpful and accommodating staff as my flights had been cancelled , Excellent location, Shopping Mall and all amenities just a step away, Room was very clean and comfortable - will definitely return and recommend to friends and family.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback following your stay at Swissôtel Al Ghurair. We are truly delighted to know that you enjoyed your stay with us, especially during a time of travel disruption. It is rewarding to hear that our team was helpful and accommodating, and that you found comfort in your room and appreciated the cleanliness throughout your stay. We are also pleased that our convenient location, with direct access to Al Ghurair Centre and nearby amenities, added to the ease and enjoyment of your visit. Your kind recommendation means a great deal to us, and we are grateful for your intention to return and share your experience with your friends and family. We look forward to welcoming you back again soon for another memorable stay. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 5.0/5

Vinela C. Families - Confirmed reviews ALL

I had a wonderful stay at Swissotel Al Ghurair Dubai. The hospitality throughout my visit was excellent, with staff always being warm, attentive, and ready to help. A special highlight was the lovely birthday celebration arranged for my brother—it truly made my stay memorable and showed the team’s attention to detail and care for guests. I would also like to mention Mr. Ye Phone at the poolside, who provided outstanding service. He was friendly, professional, and made sure everything was perfect while I was relaxing by the pool. Overall, it was a fantastic experience, and I would definitely recommend this hotel for both comfort and exceptional service.

Dear Valued Guest, Thank you for taking the time to share your wonderful feedback regarding your stay at Swissôtel Al Ghurair. We are delighted to hear that you had a memorable stay, and that our team’s warm and attentive service made such a positive impression. It is especially wonderful to know that the birthday celebration for your brother added a special touch to your visit. Mr. Ye Phone at the poolside will be thrilled to hear your kind recognition of his professionalism and friendly service, your comments will be shared with him and the team as encouragement. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic and comfortable stay. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 5.0/5

Margarito J. D. C. Business - Confirmed reviews ALL

Had a very pleasant stay at Swissotel Al Ghurair in Dubai. The staff were consistently polite and professional, which made the experience even more comfortable. Special thanks to Patrick at the Front Desk for being incredibly accommodating and helpful throughout my stay. When my flights were canceled due to the Middle East airspace closure, the hotel kindly extended my stay at a special rate something I truly appreciated during a stressful situation. Thank you for the warm hospitality!

Dear Valued Guest, Thank you for sharing your wonderful feedback following your stay at Swissôtel Al Ghurair. We are delighted to hear that you felt at home during your stay and that our team’s polite and professional service added to your comfort. Patrick at the Front Desk will be especially pleased to know that his efforts made a positive impact, your kind recognition will certainly be shared with him. We are also glad that we could assist you during the unexpected flight disruptions and provide a smooth extension of your stay. Your appreciation of our efforts during a stressful time means a great deal to us. We look forward to welcoming you back for another comfortable and memorable stay in the future. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 5.0/5

Shamsa A. Families - Confirmed reviews ALL

I would describe my stay at this hotel as very smooth, hassle-free and comfortable.

Dear Valued Guest, Thank you for sharing your feedback following your stay at Swissôtel Al Ghurair. We are thrilled to hear that your stay was comfortable, smooth, and hassle-free. Your kind words mean a lot to us and will be shared with our team, as they motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back for another equally pleasant stay. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Other web-users rate our hotel

  • 1,574 reviews 9.6/10 Location
  • 1,860 reviews 8.2/10 Room
  • 4,467 reviews 9/10 Service
  • 20 reviews 7.1/10 WiFi
  • 828 reviews 8.1/10 Cleanliness
  • 801 reviews 7.5/10 Breakfast
  • 21 reviews 3.8/10 Bar

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