Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 2,824 reviews

Best price
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Swissôtel Al Ghurair - Image 1
Swissôtel Al Ghurair - Image 2
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Po Box 185051, Omar Bin Al Khattab Street, Deira, 185051 Dubai, United Arab Emirates

Description

Hotel extras

  • Linked to Al Ghurair Centre, Dubai’s first mall, enjoy 50% off at Glitch Entertainment.

  • Family-friendly accommodation with interconnected rooms and kids amenities

  • Complimentary shuttle service to the beach.

  • Green Globe Certified, 2024, 2025.

  • Award-winning Swissotel Spa, with outdoor swimming pool, and fitness centre.

Our accommodation(s)

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Omar Bin Al Khattab Street, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Telephone
Fax +971 4 293 3555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,824 reviews

TripAdvisor Rating  4.5/5  3,575 reviews

Certificate of excellence 2025

Thank you

TripAdvisor rating 5.0/5

Devadas B TripAdvisor review

I really appreciate security Maya for her excellent 👍 behavior and commitment to her duty she is polite responsible and ensure a safe environment for everyone thanks Maya.

Customer review rating 0.5/5

Kevin C. Couples - Confirmed reviews ALL

We booked two massages (about October 10, Kevin C. and Leonor Cantero) and then changed the date and time of the massages. We accepted a new time, but then the spa cancelled at the last minute. We were not able to reschedule the massages during our stay. We were promised refunds; they never came.

Customer review rating 4.0/5

Dennis G. Business - Confirmed reviews ALL

Every is well except there is no replenish of Tooth brush and no shaver was provided.

Dear Dennis G., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient. We apologize for the oversight concerning the replenishment of toiletries. Your comments will assist us in enhancing our guest experience. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 3.5/5

Joanna B. Couples - Confirmed reviews ALL

Nice hotel in an interesting part of town. Poor communication from staff about the services available.

Dear Joanna B., Thank you for your feedback regarding your recent stay. I apologize for any lack of communication you experienced with our staff about available services. Your insights are valuable to us, and we will work to enhance our communication to ensure a more seamless experience for our guests. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 4.0/5

Robert M. Business - Confirmed reviews ALL

worth a repeat

Dear Robert M., Thank you for your positive feedback. We are delighted to hear that you had a good stay and found it worth repeating. We look forward to welcoming you back for another enjoyable experience. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

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Other web-users rate our hotel

  • 1,563 reviews 9.5/10 Location
  • 1,831 reviews 8/10 Room
  • 4,542 reviews 8.9/10 Service
  • 23 reviews 7/10 WiFi
  • 800 reviews 7.9/10 Cleanliness
  • 782 reviews 7.4/10 Breakfast
  • 175 reviews 9.4/10 Wellness Area
  • 138 reviews 8.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.