Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.3/5 2,920 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Connected to Al Ghurair Centre, Dubai's first shopping Mall

  • Kid approved! Family friendly accommodation with special treats for our young guests

  • Complimentary shuttle service to La Mer Beach 3 times per day.

  • Home to Little Explorer's brunch, the award winning family friendly culinary activity

  • Award winning Swissotel Spa & Sports, rated amongst the top 3 Spa's in Dubai by Tripadvisor

Our accommodation(s)

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Umar Bin Al Kattab Road, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,920 reviews

TripAdvisor Rating  4.5/5  3,306 reviews

Certificate of excellence 2023

The most wonderful spa

TripAdvisor rating 5.0/5

Talitha G TripAdvisor review

The spa was the most fantastic experience, Reezan and Thingthing were extremely accommodating and welcoming, excellent service and Fatma was the best therapist, it was everything I needed. I look forward to returning for their services.

A satisfied customer!🤗❤️

TripAdvisor rating 5.0/5

Brigitte D TripAdvisor review

I'm a happy customer. Reezan at the reception was incredibly accommodating and helpful. My therapist, Jemeliza, did an excellent job too. Thank you for ensuring my comfort and relaxation throughout the massage session. I'll definitely be returning soon with my husband. Thank you very much for a delightful weekend! ❤️🤗

For the second time

TripAdvisor rating 2.0/5

814aliq Business - TripAdvisor review

The hotel was good in general. The only bad thing was Patric from the front desk. He was rude and unhelpful. I think he needs training to learn how to treat guests. This is the second unsatisfying experience i had with him. Although i tried to avoid him this time but my bad luck led me to his desk. Other than that the hotel was good with a great location.

Excellent stay well located

Customer review rating 5.0/5

Ismail J. Families - Confirmed reviews ALL

Was a good stay

Dear Ismail j., Thank you for rating us perfect. We greatly appreciate the time you have taken to answer the survey for our hotel. We are glad that your stay has been pleasant, and we will ensure that the same wonderful experience will be consistently delivered. We look forward to welcoming you back in the hotel soon. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Very Good

Customer review rating 4.5/5

Mohammad R. G. Friends - Confirmed reviews ALL

Every thing was okay but breakfast was not good.

Dear Mr.Mohammad reza G., Thank you for the perfect rating! We appreciate the time you have taken and your satisfaction with Swissotel Al Ghurair services. We look forward to your soonest visit again. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,637 reviews 9.2/10 Location
  • 2,042 reviews 7.6/10 Room
  • 4,542 reviews 9/10 Service
  • 44 reviews 7.2/10 WiFi
  • 1,033 reviews 7/10 Breakfast
  • 831 reviews 7.5/10 Cleanliness
  • 167 reviews 9.2/10 Wellness Area
  • 32 reviews 3.6/10 Bar

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