Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 2,561 reviews

Swissôtel Al Ghurair - Image 1
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Description

Hotel extras

  • Connected to Al Ghurair Centre with dining, shopping and indoor entertainment.

  • Steps from Union Metro with quick access to malls, attractions and business hubs.

  • Family-friendly rooms with interconnecting options and thoughtful amenities.

  • Pool, spa and gym access designed for relaxation and everyday wellness

  • Green Globe certified hotel with meeting spaces and diverse dining options.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Omar Bin Al Khattab Street, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,561 reviews

Customer review rating 0.5/5

Mogamat N. E. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Ayub M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Asraf K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Hirutasrat W. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you so much for your wonderful feedback and for choosing Swissôtel Al Ghurair for your visits to Dubai! We are delighted to know that you enjoyed our convenient location, comfortable rooms, excellent breakfast, and, most importantly, the warm and helpful service provided by our Heartists. It is especially rewarding to hear that, having visited Dubai twice, Swissôtel Al Ghurair remains your preferred hotel. Your kind words are a wonderful encouragement to our entire team and will certainly be shared with them. We truly appreciate your trust and loyalty, and we look forward to welcoming you back for many more memorable stays in Dubai. Sincerely, The Guest Experience Team Swissôtel Al Ghurair & Swissôtel Living Al Ghurair

Customer review rating 2.5/5

Pinky L. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback and for your continued loyalty to Swissôtel Al Ghurair. We are truly sorry that this stay did not reflect the comfortable experiences you have had with us previously. Please accept our sincere apologies for the repeated disturbances from the neighboring room, as well as for the unnecessary housekeeping follow-ups after your 2:00 PM late check-out had already been confirmed. We fully understand how frustrating this must have been, particularly when you were trying to rest after a disturbed night. Your comments regarding our Housekeeping communication are taken seriously. We will reinforce the importance of checking the latest departure information and respecting guests’ privacy and rest, especially when a late check-out has already been confirmed. We greatly value your continued support and sincerely hope to restore your confidence and provide you with the peaceful and relaxing stay you have come to expect from us. Sincerely, The Guest Experience Team Swissôtel Al Ghurair & Swissôtel Living Al Ghurair

Other web-users rate our hotel

  • 1,394 reviews 9.6/10 Location
  • 1,653 reviews 8.2/10 Room
  • 3,887 reviews 9/10 Service
  • 18 reviews 8.2/10 WiFi
  • 751 reviews 8.3/10 Cleanliness
  • 705 reviews 7.5/10 Breakfast
  • 150 reviews 9.3/10 Wellness Area
  • 19 reviews 4.7/10 Bar

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