Swissôtel Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 2,822 reviews

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Description

Hotel extras

  • Linked to Al Ghurair Centre, Dubai’s first mall, enjoy 50% off at Glitch Entertainment.

  • Family-friendly accommodation with interconnected rooms and kids amenities

  • Complimentary shuttle service to the beach.

  • Green Globe Certified, 2024, 2025.

  • Award-winning Swissotel Spa, with outdoor swimming pool, and fitness centre.

Our accommodation(s)

Hotel location

Swissôtel Al Ghurair

Po Box 185051, Omar Bin Al Khattab Street, Deira
185051 Dubai
United Arab Emirates

GPS:25.269321, 55.316925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,822 reviews

TripAdvisor Rating  4.5/5  3,580 reviews

Certificate of excellence 2025

Great team had great time

TripAdvisor rating 5.0/5

Rohan G TripAdvisor review

Monday with my team and friends was amazing and special thanks to the team there who made it possible special thanks to Yo Phone and Bethel

Great place and great value

TripAdvisor rating 5.0/5

E9581IQnicov TripAdvisor review

First time here. Good value for money with a decent selection of foods to choose from that includes a wide enough variety that can suit everyone. From meats and fish to a salad bar with a side section that has cheese selections, and finally the lovely desserts and fruits to finish off with. Complementary water, soft drinks and coffees included as well. Beautiful Xmas decorations and Xmas music in the background to create just the right ambience. Bethel was a lovely host and very friendly throughout the service, that just makes the experience so much better. Definitely will recommend.

Customer review rating 4.5/5

Nheslee D. C. Families - Confirmed reviews ALL

Good offers

Customer review rating 4.5/5

Mohamedramees S. Business - Confirmed reviews ALL

This marks my fifth stay at Swissôtel, and once again, it feels like a true home away from home. During my previous visit, I stayed for over 60 days, and this time, I’m here for more than two weeks. The warm hospitality and professionalism of the front desk team continue to impress me—they consistently go above and beyond to make each stay comfortable. I’m particularly pleased to see noticeable enhancements in the breakfast restaurant. Compared to my last visit, there's been a clear uplift in service quality and menu diversity. It’s evident that your team has undergone guest service training, as the attentiveness and efficiency have greatly improved. The inclusion of seasonal and regional delicacies adds a thoughtful and delightful touch to the overall experience. While there were a few minor areas for improvement, they pale in comparison to the many positives and the dedication shown by your entire team. Wishing you continued success and a wonderful start to the New Year, filled with fresh energy and new achievements. Warm regards from Sri Lanka. SLM. Ramees

Customer review rating 3.5/5

Awotarsingh B. Families - Confirmed reviews ALL

Thanks for the birthday cake . We stayed 2adults and 2 children. Everyday I had to call to ask 2 additional towels and bottles of water. May be next time, it’s better to accommodate that in terms of persons staying together.

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Other web-users rate our hotel

  • 1,588 reviews 9.5/10 Location
  • 1,872 reviews 8.1/10 Room
  • 4,640 reviews 9/10 Service
  • 23 reviews 7/10 WiFi
  • 808 reviews 7.9/10 Cleanliness
  • 792 reviews 7.4/10 Breakfast
  • 177 reviews 9.3/10 Wellness Area
  • 20 reviews 4.4/10 Bar

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