Movenpick Al Mamzar 0 star

Customer review rating (ALL Rating) 3.7/5 425 reviews

Movenpick Al Mamzar - Image 1
Movenpick Al Mamzar - Image 2
Movenpick Al Mamzar - Image 3
Movenpick Al Mamzar - Image 4

Description

Hotel extras

  • Perfect for families, longer stays and city living with comfort, ease and flexibility

  • Prime location near Dubai International Airport, with easy access across Dubai

  • Dedicated meeting floor with three meeting rooms and a private boardroom for business events

  • International dining at Spices Restaurant with family-friendly flavours

  • Rooftop pool, rooftop garden, and fitness centre designed for relaxation and wellness

Our accommodation(s)

Hotel location

Movenpick Al Mamzar

Corner Cairo Road, 46th Street Al Mamzar, 92114
DUBAI
United Arab Emirates

GPS:25.286688, 55.350444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
Near the property
  • Car park

SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  425 reviews

Customer review rating 4.0/5

Cabanizas M. Friends - Confirmed reviews ALL

We are satisfied with the service, the food and the receptionist Ms. Wafi and Mr. Aron, as they very patient with us in the check in counter and very accommodating.

Dear Ms. Cabanizas M., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you enjoyed our service, food, and the assistance provided by our reception team. Your kind comments are truly appreciated and will be shared with the team. We are grateful for your recommendation and look forward to welcoming you back for another comfortable stay in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 1.5/5

Dharun J. Couples - Confirmed reviews ALL

Room smelled bad was not rectified after informing. Room doesn’t had smart tv only was able to watch local channels

Dear Mr. Dharun J., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding the room condition and the unresolved issue during your stay. Kindly note that our apartments are not equipped with smart TVs. Please be assured that your comments have been taken seriously and shared with the relevant teams for immediate review and corrective action. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 0.5/5

Murad A. Couples - Confirmed reviews ALL

I had a very bad experience during my stay. The toilet had a water leakage issue, and there was not even a single towel provided in the room. The drinking water bottle was already opened and had no sealed label, which was unacceptable. In addition, there was a strange loud noise throughout the entire night, making it difficult to sleep. Overall, the stay was very disappointing and did not meet basic hotel standards.

Dear Mr. Murad A., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking the time to share your feedback. We sincerely apologize for the multiple issues you experienced during your stay, including the room condition, amenities, and the disturbance that affected your comfort. Please be assured that your comments have been taken very seriously and shared with the relevant teams for immediate investigation and corrective action. We regret that your stay did not meet expectations and hope to have the opportunity to restore your confidence in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 2.5/5

Aprilyn O. Families - Confirmed reviews ALL

Tv in the bedroom is nor working properly, swimming pool is too small, beach shuttle is not available as it is showed in websites

Dear Mr. Aprilyn, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced regarding the TV, swimming pool, and the misunderstanding about the beach shuttle service. Kindly note that we do not provide a beach shuttle service, and we regret any confusion caused by external listings. Your comments have been shared with the relevant teams for review and improvement. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 1.0/5

M. M. Solo - Confirmed reviews ALL

Further was so old even sofa covers lost the original colour, and most of the amenities were not working properly, like shower, TV, phone set.

Dear Mr. M., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet expectations, particularly regarding the room condition and the functionality of in-room amenities. Please be assured that your comments have been taken very seriously and have been shared with the relevant teams for immediate review and corrective action. We regret the inconvenience caused and hope to have the opportunity to welcome you back for a much improved experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Other web-users rate our hotel

  • 399 reviews 8.7/10 Location
  • 891 reviews 7.1/10 Room
  • 2,571 reviews 9.5/10 Service
  • 13 reviews 2.8/10 WiFi
  • 546 reviews 6.7/10 Cleanliness
  • 200 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai