Movenpick Al Mamzar 0 star

Customer review rating (ALL Rating) 3.7/5 564 reviews

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Movenpick Al Mamzar - Image 1
Movenpick Al Mamzar - Image 2
Movenpick Al Mamzar - Image 3
Movenpick Al Mamzar - Image 4
Corner Cairo Road, 46th Street Al Mamzar, 92114, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Perfect for families, longer stays and city living with comfort, ease and flexibility

  • Prime location near Dubai International Airport, with easy access across Dubai

  • Dedicated meeting floor with three meeting rooms and a private boardroom for business events

  • International dining at Spices Restaurant with family-friendly flavours

  • Rooftop pool, rooftop garden, and fitness centre designed for relaxation and wellness

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

Superior Twin

Photo out of - Superior Twin

Our Superior Rooms are comfortable with elegant interiors, city views and a variety of welcome amenities to make your stay both convenient and enjoyable. These 33 sqm rooms offer twin beds, as well as a combined bathtub and shower.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Relax in our stylish Deluxe Rooms, which offer a smartly designed space of 43-50 sqm with elegant interiors, city views and comfortable lounge seating. Sleep well on your choice of a large king-size bed and refresh in the modern bathroom.

Max. number of persons
3
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Relax in our stylish Deluxe Rooms, which offer a smartly designed space of 43-50 sqm with elegant interiors, city views and comfortable lounge seating. Sleep well on twin bed bed and refresh in the modern bathroom.

Max. number of persons
3

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The 67-80 sqm apartments have a bedroom with a king-size bed and ensuite bathroom with a combined bathtub and shower, while the separate living and dining room hosts the kitchenette, dining table and lounge seating.

Max. number of persons
4
Area
From 68 m² / 731 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our 93 sqm Two-Bedroom Apartments are ideal for families and guests who plan an extended stay. The master bedroom has a king bed, bathtub, step-in rain shower and walk-in wardrobe, while the second bedroom has twin beds and a combined bathtub and shower.

  • Most of the accommodation:

    Dining room / area or 2 bedrooms

Max. number of persons
6
Area
From 90 m² / 968 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Soundproof room
  • Turn Down Services
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Movenpick Al Mamzar

Corner Cairo Road, 46th Street Al Mamzar, 92114
0 DUBAI
United Arab Emirates

GPS:25.286688, 55.350444

Telephone
Fax +971 4 607 2777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • 180 rooms
  • 3 rooms for people with reduced mobility
  • 50 connecting rooms
  • 108 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Room service

Business

4 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Green area
  • Children''s TV Channels

Well-being

The Pool

  • Outside
  • On site

Fitness Center

  • On site

Sports and leisure

Boat excursions

  • Nearby

Private beach

  • Nearby

Jet-ski

  • Nearby
  • On site
  • Indoor parking
  • Public

Services & equipment

  • Valet parking

Security

  • Video surveillance in parking

Accessibility

  • Elevators
  • Accessible parking

Valet Parking

Corner Cairo Road, 46th St. Al Mamzar, 92114, 92114 Dubai

Parking information

  • On site
  • Indoor parking
  • Public

Services & equipment

  • Valet parking

Accessibility

  • Elevators
  • Accessible parking

SPICES

Photo out of - SPICES

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

Cooking style
International
Capacity
80
Accessibility
Accessible service
Corner Cairo Road, 46th Street Al Mamzar, 92114, 0 Dubai, United Arab Emirates
Telephone +971 4 607 2777

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Other

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Halal menu

Spices is a contemporary all-day dining restaurant that provides exceptional International cuisine. The offerings range from Oriental creations and traditional Middle Eastern cuisine to the world's homemade classics.

Enjoy an international breakfast and all-day dining at Spices, featuring a tempting selection of global favourites, fresh ingredients and comforting dishes. The welcoming setting makes it perfect for relaxed meals with family, friends or colleagues.

Relax at our rooftop pool while enjoying beautiful ocean and Dubai skyline views at Mövenpick Hotel Apartments Al Mamzar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  564 reviews

Customer review rating 5.0/5

Marwa E. Solo - Confirmed reviews ALL

Dear Ms. Marwa, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai! Thank you for your outstanding review and perfect ratings. We are delighted to know that you enjoyed your stay and appreciated the hospitality of our night reception team. Your kind recognition is truly appreciated, and we will gladly share your compliments with our team, especially the colleague who assisted you. We look forward to welcoming you back for another memorable stay. Yours Sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 3.0/5

Joanne B. Friends - Confirmed reviews ALL

Dear Ms B., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your feedback and for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience you experienced during your stay. We regret that we did not meet your expectations and appreciate you bringing these matters to our attention. Your feedback is highly valued and will be shared with the relevant teams for improvement. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Eman O. Solo - Confirmed reviews ALL

Dear Ms. Eman, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai! Thank you for your continued loyalty and for taking the time to share your lovely feedback. We are delighted to know that you consistently enjoy your stays with us. Your kind words about our Front Office team member are truly appreciated, and we will be pleased to share your recognition with her. It is always our pleasure to make you feel welcome and at home. We look forward to welcoming you back on your next visit! Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.0/5

Odette U. Families - Confirmed reviews ALL

Dear Ms. Odette, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you appreciated the kindness and helpfulness of our team. Your special appreciation for all our colleagues is truly valued and will be shared with the team. Thank you for your loyalty to ALL Accor. We look forward to welcoming you and your family back for another enjoyable stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.0/5

Ivy S. F. Families - Confirmed reviews ALL

Dear Mr F., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your positive feedback. We are delighted to know that our Reception team made you feel welcome upon your arrival. Your kind words are truly appreciated and will be shared with the team as encouragement. We look forward to welcoming you back for another pleasant stay. Kind regards, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Dear Ms. Marwa, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai! Thank you for your outstanding review and perfect ratings. We are delighted to know that you enjoyed your stay and appreciated the hospitality of our night reception team. Your kind recognition is truly appreciated, and we will gladly share your compliments with our team, especially the colleague who assisted you. We look forward to welcoming you back for another memorable stay. Yours Sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 3.0/5

Joanne B. Friends - Confirmed reviews ALL

I was travelling with a friend. We booked a twin room but on arrival were given a room with only 1 bed. When I questioned this I was given a trundle bed. My friend tried to use the washing machine in the room but it was faulty leaving her clothes wet which she had to take home in her luggage. The room also smell badly if Blackwater/sewage.

Dear Ms B., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your feedback and for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience you experienced during your stay. We regret that we did not meet your expectations and appreciate you bringing these matters to our attention. Your feedback is highly valued and will be shared with the relevant teams for improvement. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Eman O. Solo - Confirmed reviews ALL

I stay at this hotel every month, and it’s always a pleasure to return. A special thank you to Ms. Wafaa for her consistently warm welcome, kindness, and attentive service. I am always made to feel valued and at home. Her genuine care and professionalism are truly appreciated. I look forward to my next visit!

Dear Ms. Eman, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai! Thank you for your continued loyalty and for taking the time to share your lovely feedback. We are delighted to know that you consistently enjoy your stays with us. Your kind words about our Front Office team member are truly appreciated, and we will be pleased to share your recognition with her. It is always our pleasure to make you feel welcome and at home. We look forward to welcoming you back on your next visit! Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.0/5

Odette U. Families - Confirmed reviews ALL

Staff are helpful and kind.. thank you

Dear Ms. Odette, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for sharing your valuable feedback. We are delighted to know that you appreciated the kindness and helpfulness of our team. Your special appreciation for all our colleagues is truly valued and will be shared with the team. Thank you for your loyalty to ALL Accor. We look forward to welcoming you and your family back for another enjoyable stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.0/5

Ivy S. F. Families - Confirmed reviews ALL

Taonga from the reception is very welcoming upon our arrival.

Dear Mr F., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your positive feedback. We are delighted to know that our Reception team made you feel welcome upon your arrival. Your kind words are truly appreciated and will be shared with the team as encouragement. We look forward to welcoming you back for another pleasant stay. Kind regards, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Amer A. K. Families - Confirmed reviews ALL

Thanks to the whole team, and special thanks to Ms. Wafaa, who helped with everything with her professionalism, amazing attitude, and support.

Dear Mr. Amer, Warm greetings from Mövenpick Hotel Apartments A. Mamzar Dubai. Thank you for your excellent review and kind words about our team, especially our Front Office Manager. We are delighted to know that you enjoyed your stay and appreciate your valuable feedback. We look forward to welcoming you and your family back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments A. Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Nader H. Business - Confirmed reviews ALL

room was nice check in was perfect

Dear Mr. Nader, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your valuable feedback. We are delighted to know that you enjoyed your stay and appreciated the comfort of your room and the smooth check-in experience. Your excellent ratings are truly appreciated and motivate our team to continue delivering exceptional service. We look forward to welcoming you back soon. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Omanakuttan P. Families - Confirmed reviews ALL

It was good pleasure to say a calm atmosphere

Dear Mr. Omanakuttan, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai! Thank you for sharing your valuable feedback. We are delighted to know that you and your family enjoyed a comfortable stay and appreciated our hospitality. Your kind words and excellent ratings are truly appreciated and encourage our team to continue delivering exceptional service. We look forward to welcoming you and your family back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Mohamed K. Families - Confirmed reviews ALL

Well located, comfortable stay, professional staff

Dear Mr. Mohamed, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your valuable feedback. We are delighted to know that you are enjoying your stay and appreciate your kind words about our team. Your special recognition of our colleagues will be shared with them. We also appreciate your suggestion regarding ease of access and will take it into consideration. We wish you a pleasant continued stay with us. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 2.5/5

Victoria O. Solo - Confirmed reviews ALL

My stay could have be more enjoyable at the hotel if the room was cleaned and no flies. I was constantly killing flies and could not enjoy a good night sleep “.

Dear Ms. Victoria, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Please be assured that we take these matters seriously, and your comments have been shared with the relevant teams to ensure immediate attention and improvement. I hope you will give us another opportunity to provide you with a much better experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 3.5/5

Nasser A. Solo - Confirmed reviews ALL

Good in every things except blankets does not rise to the hotel name in the blankets quality

Dear Mr. Nasser, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai! Thank you for sharing your feedback. We are pleased to know that you enjoyed most aspects of your stay. However, we sincerely apologize that the quality of the blankets did not meet your expectations. Your comments are valuable to us, and we will share them with the relevant team for review and improvement. We appreciate your feedback and look forward to welcoming you back for a more comfortable stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

Samborta G. Business - Confirmed reviews ALL

Great hospitality and best staff.

Dear Mr. Samborta, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for your wonderful feedback. We are delighted to know that you enjoyed a comfortable and pleasant stay and appreciated our hospitality and team service. Your excellent ratings and kind words are truly appreciated and motivate us to continue delivering exceptional service. We look forward to welcoming you back in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.5/5

Mbongwe A. Solo - Confirmed reviews ALL

Staff was very accommodating. I booked on arrival. They gave me a room I was unhappy with. When I raised my concern they did not even hesitate. They gave me another room. I had a lovely stay.

Dear Ms. Mbongwe, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your valuable feedback. We are pleased to know that our team promptly addressed your concerns and helped make your stay enjoyable. We sincerely apologize for the inconvenience caused by the smoke smell in your room and appreciate your understanding. Your feedback is important to us as we continuously strive to improve our guest experience. We look forward to welcoming you back for an even more pleasant stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 3.5/5

Donna B. Families - Confirmed reviews ALL

Comfortable beds and room was upgraded which was great for us.

Dear Ms. Dona, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your valuable feedback. We are pleased to know that you enjoyed our convenient location, comfortable beds, and complimentary room upgrade. We sincerely apologize that our breakfast selection and sustainability practices did not meet your expectations. Your comments are appreciated and will be shared with the relevant teams for improvement. We hope to have the opportunity to welcome you and your family back for a more enjoyable stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.5/5

Priyanka P. Solo - Confirmed reviews ALL

The room was comfortable, clean and very spacious. Only issues were the kettle was not good and water heater took forever to work .

Dear Ms. Priyanka, Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for sharing your valuable feedback. We are pleased to know that you enjoyed our spacious, clean, and comfortable accommodation. We sincerely apologize for the inconvenience caused by the kettle and water heater. Your comments are appreciated and will be shared with our team to ensure improvements. Thank you for your recommendation. We look forward to welcoming you back for an even more comfortable stay. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 2.0/5

Usman A. Couples - Confirmed reviews ALL

The quality of everything including the doors, the knobs in the bathrooms even the bath tub there was no proper drainage in the bathtub. Everything unsatisfactory. A lot of drainage noise and outside door. Noise of the cleaners made it absolutely unsatisfactory

Dear Mr. A., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Please be assured that we take these matters seriously, and your comments have been shared with the relevant teams to ensure immediate attention and improvement. I hope you will give us another opportunity to provide you with a much better experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 3.0/5

Mohammad T. Families - Confirmed reviews ALL

I don't like it , as not that clean and find flys and insect in the bed

Dear Mr. Mohammad T., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Please be assured that we take these matters seriously, and your comments have been shared with the relevant teams to ensure immediate attention and improvement. I hope you will give us another opportunity to provide you with a much better experience in the future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 4.0/5

Khurram S. Families - Confirmed reviews ALL

Experience was great to be honest, The customer care staff Azhar was very helpful and in fact if i happen to be the manager i will certainly give him a raise. The sole bad thing was ventilation in the batrooms

Dear Mr. Khurram S., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you very much for your kind words and valuable feedback. We are delighted to know that you enjoyed your stay and that our reception team member made your experience even more pleasant. I will certainly share your appreciation with him and the team. We also appreciate your feedback regarding the bathroom ventilation and will look into it accordingly. It was our pleasure having you with us, and we sincerely look forward to welcoming you back again in the near future. Yours Sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 2.0/5

Mishaal A. Business - Confirmed reviews ALL

I booked because of the name but rooms was small and bathroom old fashion .water mixer leaking.hot water waited for 5 minutes didn’t come and took shower of tab water.parking was far from entrance and no valet parking personnel.safe was not working.old mat . Staff were friendly. Overall all not good experience comparing to price Sorry but this was my experience

Dear Mr. A., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for taking the time to share your feedback. I sincerely apologize that your experience did not meet your expectations. We truly value your comments and will take them into consideration to improve our services and facilities. I am pleased to know that our staff were friendly and helpful. We hope you will give us another opportunity to welcome you back and provide you with a much better experience. Yours sincerely, Damir Kartal Cluster General Manager Cluster General Manager of Mövenpick Hotel Apartments Al Mamzar Dubai & Mövenpick Hotel & Apartments Bur Dubai

Customer review rating 5.0/5

April J. M. Solo - Confirmed reviews ALL

I had my room upgraded to deluxe, big enough for me as a solo traveller. Fully furnished room and impeccably clean. Staff were also helpful in every way and speaks good english. Though a bit far from public transport, so the best way to go to and from is by Careem or Uber Taxi App.

Dear Ms. April J. M., Warm greetings from Mövenpick Hotel Apartments Al Mamzar Dubai. Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed your upgraded Deluxe Room and found it spacious, fully furnished, and impeccably clean. It is also wonderful to know that you appreciated the helpfulness and professionalism of our team. Your kind comments are truly appreciated and will be shared with our team as encouragement to continue delivering excellent service to our guests. We look forward to welcoming you back to Mövenpick Hotel Apartments Al Mamzar Dubai in the near future. Yours sincerely, Damir Kartal Cluster General Manager Mövenpick Hotel Apartments Al Mamzar Dubai Mövenpick Hotel & Apartments Bur Dubai

Other web-users rate our hotel

  • 322 reviews 8.5/10 Location
  • 871 reviews 6.7/10 Room
  • 2,325 reviews 9.3/10 Service
  • 12 reviews 2.6/10 WiFi
  • 558 reviews 6.2/10 Cleanliness
  • 258 reviews 5.7/10 Comfort
  • 181 reviews 7.9/10 Breakfast

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