Swissôtel Living Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 441 reviews

Hotel extras

  • Labelled ALLSAFE

  • Only 10 minutes from the airport, with convenient metro connections to Dubai landmarks

  • Contemporary one, two or three-bedroom apartments with balcony and kitchenette.

  • Home to award winning Swissotel Spa & Sports, rated number 3 in Dubai on Tripadvisor.

  • Versatile, fully equipped event rooms accommodating up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Our spacious one, two and three-bedroom apartments in Dubai welcome you with uncluttered contemporary design, exclusive amenities, cutting-edge technology and balconies with superb skyline views - a tranquil home-from-home, for a few days or a few months.

Hotel location

Swissôtel Living Al Ghurair

PO Box 185051, Umar Bin Al Kattab Road
185051 DUBAI
United Arab Emirates

GPS:25.269321, 55.316925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  441 reviews

TripAdvisor Rating  4.5/5  650 reviews

Certificate of excellence 2023

1 bedroom and 2 bedroom apartments for the Family

TripAdvisor rating 5.0/5

761tengkuh TripAdvisor review

The 1 bedroom and 2 bedroom apartments were so big. It's a functional apartment with washing machine and dryers. They even have dish washing machine which we didn't use. For a long stay this hotel apartment is very ideal for the family. On top of that the rooms are always very clean. Thank you for the wonderful experience.

Dissatisfied

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Apartment rooms were smelling of smoke, sofa's were dirty and had flies. Staff however were very hospitable. Valet team - Gilete, Zuhaib. Housekeeping- Reprey, Narendra, Nilantha, were all nice.

Dear Roopesh G., Thank you for taking the time to tell us about your experience at the Swissôtel Living Al Ghurair. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

A truly amazing, wonderful experience with impeccable service

Customer review rating 4.5/5

Krishnan R. Families - Confirmed reviews ALL

Great location, right on a shopping mall with supermarkets etc., very handy for family tourists, very well-appointed rooms and apartments, overall a fantastic and never-before experience making us want to come back forever to Swissotel in Dubai and elsewhere too. Great service by all your staff members/team.

BEAUTIFUL APARTMENT

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

I HV GIVEN NORMALLY 9 TO 10 POINTS TO THIS FANTASTIC HOTEL , BUT THIS TIME I HV FOUND SOME NEGLIGENCE.- 30/40 MINS FR THE CHECK IN (new staff). ROOM ON RETURN FM BEACH AROUND 5PM NOT MADE AT ALL.- HOUSEKEEPER DIDNT REFILL NAPKIN BOX, NOT EVEN ONE BOTTLE OF COMPLIMENTARY WATER, JUST ONE FACE TOWEL. NO BIDET TOWEL. NO CARPET OUT OF BATH TUB. NEXT MORNING OPERATOR TOTALLY FORGOT MY WAKE UP CALL AT 5,00 AND REMINDER AT 5,15. LUCKILY I PROVIDED WITH MY IPHONE OTHERWISE I MIGHT HV MISSED MY FLIGHT. VERY SERIOUS ISSUE !!!!!

Excellent !!!

Customer review rating 5.0/5

Firdaus S. Families - Confirmed reviews ALL

One of the best property in Dubai. Prime location easy to access.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 820 reviews 9/10 Location
  • 1,211 reviews 7.9/10 Room
  • 3,043 reviews 9.2/10 Service
  • 27 reviews 7.4/10 WiFi
  • 635 reviews 8.7/10 Food
  • 505 reviews 6.8/10 Cleanliness
  • 493 reviews 7.9/10 Breakfast

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