Swissotel Living Al Ghurair 5 stars

Customer review rating 4.6/5 932 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Swissotel Living Al Ghurair
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+ 26 Services
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Hotel extras

  • Connected to Al Ghurair Centre, Dubai's first shopping Mall.

  • The most spacious 1, 2 and 3 bedroom serviced apartments in Deira

  • Located 10 min drive from Dubai International Airport and 500 m from Union Metro station

  • Swiss hospitality and service with all the comforts of a hotel apartment

  • Complimentary shuttle service to La Mer Beach

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • GolfPaying
  • TennisPaying
  • Other sports activitiesPaying
Catering
  • 3 restaurant(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Congresses/conventions
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Swissotel Living Al Ghurair

PO Box 185051
Umar Bin Al Kattab Road
185051
dubai
united arab emirates

Tel: +97142933000

Fax: (+971)4/2933555

Check-in from 16h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 6km / 3.73 miles

  • By train

    UNION METRO At 0.5km / 0.31 miles

GPS :25.269321, 55.316925

Our accommodations

Each spacious apartments features a fully equipped kitchen, comfortable living and dining area , master bedroom with en-suite bathroom and walk in wardrobe and furnished private balcony.

One Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 112 / 1206 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Two Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 148 / 1593 sq ft
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

LIWAN

Type of cuisine: International

Liwan offers live cooking stations and an extensive selection of beverages for breakfast, lunch and dinner as well as variety of a la carte choices. For after dinner lounging, the adjourning Liwan terrace offers Shisha service and light snacks until late.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SHAYAN

Type of cuisine: Regional

Shayan restaurant combines the best of two ancient cuisines with a contemporary modern setting. Elegant fittings and luxurious interiors combine with the succulent taste of Persia and the Mediterranean Lebanese flare.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

YASMINE LOUNGE

Type of cuisine: Cafe

The Yasmine Lounge an ideal place to unwind after a busy day in Dubai. Stop by for a light lunch, afternoon tea, mocktails or even late night dessert, served with the glittering lights of the city as your background.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 164

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Swissotel Living Al Ghurair

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

932 reviews

Customer review rating 4.6/5

Mohsen G. Business - 29/07/2020 Confirmed reviews ALL

The room and services were good but the worst thing that happened to me in ten years of traveling to Dubai and staying in 5 star hotels this the first time some of my gifts that I had purchased was stollen from my suitcase. I alwayes buy about 3000 to 4000 Dedham in gifts without locking my suitcase and had never got robbed. This is the first hotel and first time that this happened to me. Unfortunately I found that out when I arrived home.

Good stay

Customer review rating 4.6/5

Xan A. Families - 27/07/2020 Confirmed reviews ALL

Well located but check in is late compared with other hotels. Staff are accommodating and would even give us a room upgrade from 1 classic king and 1 premium suite to 2 bedroom apt though it was explained that since we book 2 rooms and that the hotel is not available. Breakfast is good. But we have experience miscommunication on our second night with one of the front desk staff. He/she could have explained it better and clearer in the first place so there would be no confusion regarding payment. Also, breakfast on the second day has been followed up for almost an hour since they only served 1 meal (for 2) which was pain and supposed to be 4. The meal has arrived an hour and multiple follow ups later. Overall, we still had a very great and intimate stay in preparation for the wedding.

Dear Xan A., Thanks for taking the time to share your feedback and rate your experience at the Swissotel Living Al Ghurair. We are glad to learn that overall you had a great stay in our Hotel. Thank you for complementing our convenient location, our accommodating colleagues and our sumptuous breakfast. We however noted your comments regarding the check-in delay, breakfast miscommunication and late breakfast delivery. Rest assured that we will check on these issues you have encountered for needed action. Your feedback are so valuable to us. Thank you for taking these matters to our attention. We hope to welcoming you back in the very near future. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

it was fantastic stay with amazing location

Customer review rating 4.6/5

Yasser A. A. Business - 24/07/2020 Confirmed reviews ALL

the place was so clean and the staff was extremely friendly. i enjoyed my stay with huge bed and spacious apartment. thanks to earn on the front desk

Dear Yasser Ahmad A. Malal Al A., We very much appreciate your comments regarding your stay at the Swissotel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Convenience and well located

Customer review rating 4.6/5

Zaid Families - 24/07/2020 Confirmed reviews ALL

It’s was nice experience except the part related to check in where I had to search for my family Emirates ID, it’s good that I have found them in my wife’s hand bag rather than the luggages, I wish if this information was shared earlier! The place is very nice the apartments are spacious, the only downside was the walls isolation not that good, our neighbors were practicing piano all day long which was annoying for that many hours, from the other hand the staff is friendly and helpful, the swimming pool is super clean and the water is cold and refreshing

Dear Zaid, Thank you for sharing your comments. We are glad to hear that you liked our spacious apartment and convenient location. We have made note of your message in regards to the check-in process requirements as well as the isolation between apartments. Rest assured that we will check and work on this to identify the best solution we can apply. Your feedback are so valuable to us. Thank you for taking these matters to our attention. We look forward to welcoming you back soon. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Im happy to stay with swissotel living Al Ghurair

Customer review rating 4.6/5

Khaled Families - 25/03/2020 Confirmed reviews ALL

-

Dear Khaled Abdulla Ali Mohamed A., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

amazing value for money

Customer review rating 4.6/5

Huma R. Families - 20/03/2020 Confirmed reviews ALL

accommodating, hospitable, big clean rooms, amazing location, friendly staff. overall a very good experience. completely satisfied.

Dear Huma R., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Good stay for the family

Customer review rating 4.6/5

H F. N. Families - 10/03/2020 Confirmed reviews ALL

KC and Hasnain will get a extra star for there way of handling customers. They did a good job with helping, listen and talking to the costumers. Very good place, clean, speacieous and polite people. We will definetly come back and we will recomend this place to others.

Well located for an excellent stay

Customer review rating 4.6/5

Imran M. Families - 08/03/2020 Confirmed reviews ALL

Excellent property, clean and hygienic, lovely breakfast, good location near to Union metro, located right at the heart of the city. Right side food street and left shopping street. Everything is just right about the property. This was my second visit and for sure always a stay

Dear Imran Abdul Rehman M., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

10

Customer review rating 4.6/5

Ejaz M. Friends - 06/03/2020 Confirmed reviews ALL

Good

Dear Ejaz M., Thank you for the perfect rating! We appreciate the time you have taken and your satisfaction with Swissotel Al Ghurair services. We look forward to your soonest visit again. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Well located connected to mall

Customer review rating 4.6/5

Khaled A. Families - 01/03/2020 Confirmed reviews ALL

Clean apartment, relaxing atmosphere, full service, big area , full facilities.

Dear Khaled M Kh E A., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

A very good stay.

Customer review rating 4.6/5

Kulsum Families - 25/02/2020 Confirmed reviews ALL

It was a good stay, clean apartments but we did have hot water issues throughout our stay. We also had extra bed issues as the 3 bedroom apartments only have 2 double and 2 single beds as we had booked for 8 people. We were going to be charged per bed 150 AED but the issue was resolved by Irene (the manager ) and Mustafa who was at the front desk. We also requested an early check in but they gave it to us even earlier which was great as we did not have to wait around. Mustafa was fantastic at the front desk who helped us with any needs that we had.

good stay

Customer review rating 4.6/5

Sattar C. Families - 24/02/2020 Confirmed reviews ALL

Excellent service, effecient

Very large rooms in Apartment

Customer review rating 4.6/5

Muhammad B. K. Families - 24/02/2020 Confirmed reviews ALL

It’s has everything you need from location to amenities.

Good stay

Customer review rating 4.6/5

Saif Families - 24/02/2020 Confirmed reviews ALL

All things is encouraging to come from time to time to this hotel. It’s my perfect place to stay with my family , link to the mall directly . A lot of other things , Mr.Anas ( duty manger ) is always supporting to all guests . More than twenty times I stayed in this hotel .

Excellent stay, good location and great staff!

Customer review rating 4.6/5

M P. Families - 24/02/2020 Confirmed reviews ALL

Excellent location located in a mall with a good selection of food outlets. Great staff can’t do enough! Vijay at breakfast was extremely helpful!

Location and the stay

Customer review rating 4.6/5

Saju T. Families - 24/02/2020 Confirmed reviews ALL

Stay was amazing 10/10 overall experience , clean and comfortable, room service was amazing house keeping staff were amazing esp Ganga reddy one of the house keeping boys was astonishing. We would recommend this hotel to all our friends .Break fast was outstanding as well.

Good service

Customer review rating 4.6/5

Ameenullah H. Families - 23/02/2020 Confirmed reviews ALL

I am very thankful to Hussnain for his amazing service.He changed my destination of stay in dubai from Hayatt to Swissotel by his friendly,polite and amazing approach.Good service,good hotel and recommended to all the families .

Nice room bigger room good staff

Customer review rating 4.6/5

F. Business - 23/02/2020 Confirmed reviews ALL

J

Bad stay

Customer review rating 4.6/5

Hareb Families - 19/02/2020 Confirmed reviews ALL

Checking in is bad they gave one room at 4:00 the other room at 6:00 p.m and it was heavy smoking room, they know I have twins 2 years old and I requested before to be nonsmoking room

Great stay and location is good too

Customer review rating 4.6/5

Mohmed H. B. Families - 16/02/2020 Confirmed reviews ALL

Our stay was very good .the apartment was very clean and spacious and great ball around.the breakfast was excellent too.lot of choices.. unfortunately we couldn't use the swimming pool as the weather was a bit cold.but overall fabulous experience.

Dear Yun Ho Y., We very much appreciate your comments regarding your stay at the Swissôtel Living Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominic Arel General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair
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