Swissôtel Living Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 900 reviews

Swissôtel Living Al Ghurair - Image 1
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Description

Hotel extras

  • We are Green Globe certified, 2024, 2025

  • Linked to Al Ghurair Centre, Dubai’s first mall, enjoy 50% off at Glitch Entertainment.

  • Spacious apartments with balcony, kitchen, with available room service and 24-hour front desk.

  • Award-winning spa with Jacuzzi and sauna, outdoor pool, and fitness centre.

  • Enjoy diverse dining at our top-notch restaurant and lounge with gourmet options.

Our accommodation(s)

Hotel location

Swissôtel Living Al Ghurair

PO Box 185051, Omar Bin Al Khattab Street
185051 DUBAI
United Arab Emirates

GPS:25.269321, 55.316925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  900 reviews

Customer review rating 3.5/5

Muhammad I. S. Families - Confirmed reviews ALL

Main bathroom had no hot water even after complaining was not resolved my baby had to bath in cold water

Dear Muhammad i. S., Thank you for your feedback. I sincerely apologize for the inconvenience you experienced with the hot water in the main bathroom. We understand how essential a comfortable bathing experience is, especially for families, and appreciate your understanding as we work to ensure consistent service. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 4.0/5

Taryar T. W. Families - Confirmed reviews ALL

Location is superb, room is spacious. Check in / reception is always busy and we only got the room after 4pm .. suggest to improve faster check in process and manage with more people in reception especially peak period

Dear Valued Guest, Thank you for sharing your valuable feedback following your stay at Swissôtel Living Al Ghurair. We are delighted to know that you appreciated our superb location and the spacious room. However, please accept our sincere apologies for the delay you experienced during check-in and for the wait until 4:00 PM to receive your room. We fully understand how important a smooth and timely arrival experience is, especially after travel. Your suggestion regarding increasing reception support during peak periods is truly appreciated. Please be assured that your comments have been shared with the concerned team as we continuously work to enhance our efficiency and overall guest experience. Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you back soon and providing you with a seamless and memorable stay. Sincerely, The Guest Experience Team Swissôtel Al Ghurair & Swissôtel Living Al Ghurair

Customer review rating 5.0/5

Ibrahima C. Business - Confirmed reviews ALL

I am a regular guest at Swissotel and always happy to stay here, especially with your great reception and concierge team.

Dear Ibrahima C., Thank you for your kind words regarding our team, especially Mr. Anas Abdulsalam. We are delighted to hear that you consistently enjoy your stays with us. Your appreciation motivates our staff to continue providing exceptional service. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 5.0/5

Li Z. Families - Confirmed reviews ALL

Good stay and location.

Dear Li Z., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you had an excellent experience and appreciated our location. We look forward to welcoming you back in the future. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Customer review rating 3.5/5

Alemayehu- M. Z. Business - Confirmed reviews ALL

location is good for transport

Dear Alemayehu-M. Z., Thank you for your feedback regarding your recent stay. While we are pleased to know you appreciated the cleanliness and location of our hotel, we regret that your experience did not fully meet your expectations. Your comments are invaluable to us as we strive to improve our services. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

Other web-users rate our hotel

  • 919 reviews 9.6/10 Location
  • 1,258 reviews 8.4/10 Room
  • 3,701 reviews 9.2/10 Service
  • 9 reviews 8.5/10 WiFi
  • 557 reviews 9.1/10 Vibe
  • 535 reviews 7.7/10 Cleanliness
  • 456 reviews 8.2/10 Breakfast
  • 433 reviews 8.7/10 Comfort

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