Swissôtel Living Al Ghurair 5 stars

Customer review rating (ALL Rating) 4.4/5 941 reviews

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PO Box 185051, Omar Bin Al Khattab Street, 185051 DUBAI, United Arab Emirates

Description

Hotel extras

  • Your city escape in Deira with spacious serviced apartments for short or long stays.

  • Connected to Al Ghurair Centre with dining, shopping and family entertainment.

  • Fully equipped apartments with kitchen, living space and balcony for easy stays.

  • Pool, spa and fitness access designed for simple and flexible wellness moments.

  • Green Globe certified living with 24-hour support and in-room dining for a comfortable stay.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

One Bedroom Premium Apartment with Burj Khalifa and Creek View

Photo out of - One Bedroom Premium Apartment with Burj Khalifa and Creek View

Enjoy the stunning views of Dubai Creek and Burj Khalifa our 112 sqm one-bedroom apartment with a modern living area, fully equipped kitchen, dining area, spacious bedroom with en-suite bathroom, and walk-in wardrobe.

  • Views:

    City View or River side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 112 m² / 1205 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Nespresso machine
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 112 m² / 1205 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or River side
  • Most of the accommodation: Balcony
See availabilities

Discover unparalleled comfort in our 148 sqm two-bedroom apartment featuring a modern living area, fully equipped kitchen, dining space, and two elegant bedrooms with en-suite bathrooms. Perfect for families.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 148 m² / 1593 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Nespresso machine
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy the stunning views of Dubai Creek and Burj Khalifa our in our 148 sqm two-bedroom apartment featuring a modern living area, fully equipped kitchen, dining space, and two elegant bedrooms with en-suite bathrooms. Perfect for families.

  • Views:

    City View or River side

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 148 m² / 1593 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Nespresso machine
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Indulge in our three-bedroom apartment, spanning over 189 sqm. Discover a stylish living area, fully equipped kitchen, dining area, work desk, and three elegant bedrooms with en-suite bathrooms. Perfect for larger families.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
8
Area
From 189 m² / 2034 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Nespresso machine
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Swissôtel Living Al Ghurair

PO Box 185051, Omar Bin Al Khattab Street
185051 DUBAI
United Arab Emirates

GPS:25.269321, 55.316925

Telephone
Fax +971 4 293 3555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 192 rooms
  • One room for people with reduced mobility
  • 18 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Indonesian
  • Russian
  • Turkish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Video game area
  • Play area
  • Children''s TV Channels

Well-being

Swissotel Living Al Ghurair Pool

  • Outside
  • On site

Swissotel Living Fitness Centre

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Enclosed outdoor parking
  • Private

Al Ghurair Centre Parking

Parking information

  • On site

Swissotel Al Ghurair Parking

Parking information

  • On site
  • Indoor parking
  • Public

Yasmine Lounge

Photo out of - Yasmine Lounge

Unwind in style at the Yasmine Lounge, the perfect retreat after a busy day in Dubai. Drop by for a delightful light lunch, indulge in afternoon tea, sip on refreshing mocktails, or treat yourself to a late-night dessert.

Cooking style
Cafe
Capacity
40
Accessibility
Accessible service
185051 Dubai, United Arab Emirates
Telephone +971 4 293 3270
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Unwind in style at the Yasmine Lounge, the perfect retreat after a busy day in Dubai. Drop by for a delightful light lunch, indulge in afternoon tea, sip on refreshing mocktails, or treat yourself to a late-night dessert.

Don't miss the energy shot of the day and fuel your wellness with a sumptuous breakfast lovingly prepared by the culinary team.

Offering breathtaking views of the surrounding cityscape, our temperature-controlled pool is a serene oasis in the heart of the bustling metropolis.

Keep fit and unwind at Al Ghurair Fitness and Wellness Club with extensive leisure, sports and health facilities.

Our spa offers 8 treatment rooms with couple room and relaxation areas making it a true city retreat. A dedicated spa team of therapists serve a wide treatment menu, using quality products.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  941 reviews

Customer review rating 0.5/5

Mohammed A. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Marivic B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Ramiss A. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Ogwuru E. C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Muhammad A. C. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Marivic B. Families - Confirmed reviews ALL

We checked in yesterday to celebrate my son’s birthday, expecting a comfortable and enjoyable stay with our family. Unfortunately, the experience was extremely disappointing. While our guests were already inside the apartment, two security staff came into the apartment and instructed all our guests to leave. They then entered the apartment and conducted an inspection while we were staying there. We found this very uncomfortable and intrusive, especially during a family celebration. What made the situation even more frustrating was that an AED 4,000 deposit was requested only after we had already checked in. We were not comfortable paying such a large amount at that stage, so we declined. The whole experience was stressful and completely took away from what should have been a special birthday celebration for my son. Please think twice before booking this hotel, especially if you are planning a family gathering or staying in one of their apartments. Based on our experience, we will not be staying at this hotel again. I hope management reviews how these situations are handled and improves communication with guests before check-in.

Customer review rating 5.0/5

Ramiss A. Families - Confirmed reviews ALL

A very pleasant hotel, ideal for families. Its close proximity to the mall provides added convenience and comfort. The staff are highly dedicated, attentive, and always willing to assist, making for a very enjoyable stay.

Customer review rating 4.5/5

Ogwuru E. C. Business - Confirmed reviews ALL

It was a great experience

Customer review rating 4.5/5

Muhammad A. C. Families - Confirmed reviews ALL

Not avail comb shaving kits toothpaste and toothbrush etc

Customer review rating 5.0/5

Saad A. Families - Confirmed reviews ALL

you feel at home, very friendly and cooperative staff, special thanks to Majdi and Anas and all staff

Customer review rating 4.0/5

Maryam K. Families - Confirmed reviews ALL

The stay was great the apartment is very spacious and there are 2 bathrooms and 1 extra toilet for the 2 bedrooms. We did find that the cutlery was being taken by the cleaning staff each day instead of being cleaned and left there it was not being replaced. Even when we asked for it we didnt get much back just a couple of spoons as communication was an issue aswell. Generally the staff were very friendly and accommodating and the hotels lobby was kept pristine and clean. It wasn't made clear on the listing that we had access to a washing machine in the apartment (which didnt work properly as you couldn't press the buttons) and an iron and ironing board. We expected to pay £40 when we reached on check in as this was what was told to us by hotels.com but the hotel informed us that this charge was wrong and for a 2 bedroom apartment its actually an extra £80 that is owed. This is a tourism tax that was charged by the country to tourists. The breakfast was a nice selection but this did not change much during our 10 night stay. The location is in the old part of Dubai, it is a nice atmosphere and generally there are discounts shops walking distance and a metro line across the road. This hotel is connected to Al Ghurair mall which also has a nice selection of shops and a supermarket. We used a taxi majority of our stay as for 5 people it worked out cheaper than the public transport.

Customer review rating 5.0/5

Reyaad H. Families - Confirmed reviews ALL

Amazing

Customer review rating 2.0/5

Sukaina J. P. Families - Confirmed reviews ALL

While the location was good and the rooms are spacious, the services aren’t that great, we didn’t have hot water in the room 2 nights out of 3, and after multiple complaints they tried on the 2nt night at 11.45pm to fix it. The requests also take too long or need multiple follow ups. Other than that, it was okay

Customer review rating 2.0/5

Abdiqaliq H. Families - Confirmed reviews ALL

The cleanliness was simply not up to standard. Our primary housekeeper, Abdullahi, failed to do even the bare minimum. He consistently left the toilet floors wet and did not make the beds. Every basic request became a struggle, and we regularly had to call reception just to get the apartment hoovered. The only saving grace was a female housekeeper who covered his day off and did a significantly better job. During our stay, the water in the master bedroom toilet turned a disgusting yellow color. Management informed us the hot water tank needed replacement. Instead of offering to move our family to a clean, functioning room, they chose to perform heavy maintenance while we were in the apartment with our children. They broke the toilet wall, replaced the tank, patched the wall, and painted it right in front of us. This was incredibly disruptive and unprofessional. he spacious rooms and convenient location do not make up for the lack of basic cleanliness and poor management decisions during a maintenance emergency. We will not be returning.

Customer review rating 5.0/5

Mamata K. Couples - Confirmed reviews ALL

good overall location is fine very spacious lobby and interiors and facilities are good too.

Customer review rating 5.0/5

Yasin H. Families - Confirmed reviews ALL

Excellent location, comfortable rooms, great staff (especially Wasim at reception)

Customer review rating 5.0/5

Ibrahima C. Families - Confirmed reviews ALL

I had a wonderful experience during my stay. The reception team was professional, welcoming, and always ready to assist with a smile. Their efficiency and warm hospitality made the check-in and check-out process smooth and enjoyable. A special thanks to Anas for his exceptional customer service. He was courteous, attentive, and went above and beyond to ensure all my requests were handled promptly. His genuine care and professionalism truly stood out and made my stay even more memorable. Thank you to the entire reception team for providing such outstanding service. I look forward to staying here again and will gladly recommend this hotel to others.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The staff were very helpful especially the concierge ,the rooms were relatively clean even though I literally had to remind housekeeping to load the dish washer many times which was frustrating as I had my old sick mum with me who has come for treatment.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Every time I stay here feels like am home Great team .attention to details.clean environment

Customer review rating 5.0/5

Danish M. Families - Confirmed reviews ALL

Excellent

Customer review rating 5.0/5

Dalia F. Families - Confirmed reviews ALL

I like this apartment

Customer review rating 0.5/5

Halima M. Business - Confirmed reviews ALL

it was real bad

Customer review rating 4.5/5

Hassan G. O. Friends - Confirmed reviews ALL

I love this place , i can't wait to stay there again , it's really comfortable

Customer review rating 5.0/5

Mamoun A. Couples - Confirmed reviews ALL

Refreshing stay

Other web-users rate our hotel

  • 837 reviews 9.5/10 Location
  • 1,113 reviews 8.4/10 Room
  • 3,124 reviews 9.2/10 Service
  • 6 reviews 9.5/10 WiFi
  • 783 reviews 9.1/10 Food
  • 508 reviews 9.2/10 Vibe
  • 489 reviews 7.6/10 Cleanliness
  • 409 reviews 7.9/10 Breakfast

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