Novotel Sharjah Expo Centre

Customer review rating (ALL Rating) 4.5/5 629 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Great location on Al Taawun street in Sharjah, next to Sharjah Expo Centre

  • 200 guest rooms and suites

  • 2 Restaurants and a 24-hour coffee shop

  • Wellness and fitness centre

  • Outdoor swimming pool with terrace

Our accommodation(s)

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Hotel location

Novotel Sharjah Expo Centre

Al Khan Area Al Taawun St, Next To Sharjah Expo Centre
72717 SHARJAH
United Arab Emirates

GPS:25.311756, 55.373524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  629 reviews

TripAdvisor Rating  5.0/5  850 reviews

Nice stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Check in and out were efficient Nice breakfast Room was spacious and clean

Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed your stay with us at the Novotel Sharjah Expo Centre. We are glad that our check-in and check-out processes were efficient and that you appreciated our breakfast. We strive to make sure our guests have a comfortable and enjoyable stay in our spacious and clean rooms. Thank you for taking the time to share your experience with us, it is much appreciated. Robin Solomon General Manager Novotel Sharjah Expo Centre

Well located

Customer review rating 3.5/5

Cathia Business - Confirmed reviews ALL

For the fourth year I stay in Novotel Sharjah, and it feels like coming to meet a family members. The staff is so friendly and welcoming specially Joseph and Ahlam. Two remarks regarding the food and room, I asked for conditioner and body cream and shower cap and I was answered that they don’t have which is weird. And for the food it was 6/10, but the dessert was good.

Dear Cathia, Thank you for your kind words about the Novotel Sharjah and our team members Joseph and Ahlam. We truly appreciate it when customers take the time to share their experiences with us, as it allows us to identify areas of improvement and further enhance our services. At the Novotel Sharjah, we strive to provide an excellent service to all our guests. Your feedback is extremely valuable as it gives us insights on how we can continue to improve and enhance our hospitality standards. We look forward to welcoming you back soon. Robin Solomon General Manager Novotel Sharjah Expo Centre

Disappointing changes.

Customer review rating 3.5/5

Godfrey H. Business - Confirmed reviews ALL

I have been staying regularly and enjoyed greatly the hotel ….it’s comfort friendliness and facilities. However on my last stay the complimentary tea and coffee tray has been removed from rooms and replaced with a communal facility inconvenientlylocated on the Mezz level. This has a substantial and detrimental impact on the quality of the stay. I urge u to reinstate this facility.

Dear Godfrey H., Thank you for taking the time to share your feedback. We are sorry to hear about your experience with the changes to our complimentary tea and coffee tray in our rooms. Here at Novotel Sharjah Expo Centre, we strive to provide our guests with a high-quality stay that meets their needs and expectations. We value your feedback as it helps us continually improve our services and offerings. We thank you for your suggestion and will be sure to consider it in our future endeavours. We apologize for any inconvenience this may have caused you and we look forward to welcoming you back soon. Robin Solomon General Manager Novotel Sharjah Expo Centre

Brief stopover

Customer review rating 3.5/5

Brian Couples - Confirmed reviews ALL

Late night arrival after long flights, and experienced problems with the ACCOR booking system when checking in, namely, my account said there was nothing to pay at the hotel but the hotel said I still had to pay the full amount now or couldn't stay there. Not what I needed in our exhausted state. The reception manager in the morning indicating this has been a common problem with the system (so why hasn't it been fixed!)

Dear Brian, Thank you for your review of Novotel Sharjah Expo Centre. We apologize for any confusion or inconvenience caused during your late night arrival. We are happy to hear that the reception manager in the morning was able to address what we understand was an issue with our booking system. Our team is committed to providing a seamless experience and making sure all our guests feel welcome and comfortable. We appreciate your feedback and take it seriously as we strive to provide excellent service and hospitality and aim at exceeding expectations. We thank you for your loyalty towards AccorHotels and look forward to welcoming you again soon at our hotel. Robin Solomon General Manager Novotel Sharjah Expo Centre

Very hard access location

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Very hard to access location from main street pool very small , Jacuzzi & sauna not clean

Dear Valued Guest, Thank you for taking the time to provide your valuable feedback. We are glad to hear that you were able to find our Novotel Sharjah Expo Centre. Here at Novotel, we strive to provide our guests with a comfortable and enjoyable stay. Unfortunately, we regret to hear that you did not have a pleasant experience during your visit due to the access location and the conditions of our pool, Jacuzzi, and sauna. We take such matters very seriously and sincerely apologize for any inconvenience caused. Thank you again for bringing this matter to our attention and we hope that you will give us another chance in the future so that we can offer you an improved experience. Robin Solomon General Manager Novotel Sharjah Expo Centre

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Other web-users rate our hotel

  • 460 reviews 9.4/10 Location
  • 719 reviews 7.8/10 Room
  • 1,453 reviews 9.5/10 Service
  • 18 reviews 7.1/10 WiFi
  • 436 reviews 8.4/10 Cleanliness
  • 237 reviews 8.1/10 Breakfast
  • 187 reviews 9.7/10 Vibe
  • 123 reviews 8.7/10 Amenities

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