Novotel Sharjah Expo Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,037 reviews

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Novotel Sharjah Expo Centre - Image 1
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Al Khan Area Al Taawun St, Next To Sharjah Expo Centre, 72717 SHARJAH, United Arab Emirates

Description

Hotel extras

  • Great location on Al Taawun street in Sharjah, next to Sharjah Expo Centre

  • 200 guest rooms and suites

  • 2 Restaurants and a 24-hour coffee shop

  • Wellness and fitness centre

  • Outdoor swimming pool with terrace

Our accommodation(s)

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Hotel location

Novotel Sharjah Expo Centre

Al Khan Area Al Taawun St, Next To Sharjah Expo Centre
72717 SHARJAH
United Arab Emirates

GPS:25.311756, 55.373524

Telephone
Fax +971 6 599 0600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,037 reviews

TripAdvisor Rating  4.9/5  996 reviews

Friendly staff, but room condition needs attention

TripAdvisor rating 2.0/5

54BW TripAdvisor review

I arrived in early January and the check-in was smooth and friendly, which set a good first impression. Unfortunately, that didn’t quite last. The “warm” welcome turned out to be a room cooled down to about 15 °C. After switching off the otherwise well-working AC, the temperature slowly normalized — but then a strong urine-like odor from the carpet became noticeable, which was hard to ignore. To be fair, the staff was consistently friendly and polite. However, response times were slow: around 20 minutes for requests, despite it not being rush hour and the hotel clearly not fully booked. Small things added up: both TV remote controls barely worked, and the fancy water taps were literally falling apart. Everything still functioned, but it no longer looked or felt well maintained. Overall: good location and nice people, but room condition and maintenance clearly need attention.

Dear Ben, Thank you for taking the time to share your feedback regarding your recent stay with us. It is encouraging to hear that you found our staff to be friendly and that your check-in experience was pleasant. However, I regret that the condition of your room did not meet your expectations. I understand that the temperature and odor issues you encountered were significant inconveniences. We strive to maintain a high standard of cleanliness and comfort, and your comments regarding the carpet and overall room maintenance are noted. I also appreciate your observations about the response times and the functionality of the amenities. We aim to ensure that all aspects of our facilities are in proper working order and your input will assist us in identifying areas for improvement. Your experience is important to us, and I assure you that your feedback will be taken into consideration as we continue to enhance our services and accommodations. Sincerely, Robin Solomon General Manager Novotel Sharjah Expo Centre

Customer review rating 4.5/5

Jean D. Families - Confirmed reviews ALL

In particular, both Sharon and Regine in the reception at Novotel Sharjah Expo Centre were outstanding their service, support and attempting to make our stay a convenient one.

Dear Jean D., Thank you for your positive feedback regarding your stay. We are delighted to hear that Sharon and Regine provided you with exceptional service, contributing to a convenient experience. Your appreciation will be shared with the team. Best regards, Robin Solomon General Manager Novotel Sharjah Expo Centre

Customer review rating 2.5/5

Tariq K. Couples - Confirmed reviews ALL

The room smells of smoke and the floor as well Basic necessities were unavailable like dental kit hairdryer which supposed to be available from the beginning, however, it is provided after calling the room service Coffee bags not available

Dear Tariq K., Thank you for your feedback. I regret to learn about the issues you encountered regarding room odors and the availability of basic amenities. We strive to maintain high standards, and your comments will be taken into consideration to enhance our guest experience. Robin Solomon General Manager Novotel Sharjah Expo Centre

Customer review rating 5.0/5

Carolyn G. Families - Confirmed reviews ALL

Friendly staff ,all went above a lot of other places. Special mention to all staff at breakfast,despite being extremely busy all were pleasant and helpful

Dear Carolyn G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team made a positive impression, especially during breakfast. Your feedback serves as a great motivation for us to continue providing excellent service. Best regards, Robin Solomon General Manager Novotel Sharjah Expo Centre

Customer review rating 5.0/5

Mahira A. Families - Confirmed reviews ALL

Overall everything was good, I was greated by a welcoming staff.

Dear Mahira A., Thank you for your positive feedback. We are delighted to hear that you had an amazing experience and appreciated our welcoming staff. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you again on your next visit. Robin Solomon General Manager Novotel Sharjah Expo Centre

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Other web-users rate our hotel

  • 603 reviews 9.3/10 Location
  • 1,064 reviews 7.7/10 Room
  • 3,115 reviews 9.7/10 Service
  • 20 reviews 8.9/10 WiFi
  • 631 reviews 9.1/10 Food
  • 606 reviews 7.4/10 Cleanliness
  • 400 reviews 9.3/10 Vibe
  • 381 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.