The Artisan Istanbul MGallery

The Artisan Istanbul MGallery

Customer review rating (ALL Rating) 4.7/5 337 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free Wi-Fi and Fitness room use and also on site parking availability.

  • Located in Taksim, 45-minute from Istanbul Airport and 50-minute from Istanbul Airport.

  • 136 modern guest rooms including 4 terrace suites with Bosphorus and city view.

  • Connected rooms for families and 24 hours room service.

  • Breakfast and dinner possibility at the rooftop restaurant with panoramic Bosphorus view.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Artisan Istanbul MGallery

Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu
34437 Istanbul
Turkey

  • TAKSIM:  TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS:41.037109, 28.991705

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews for
The Artisan Istanbul MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  337 reviews

TripAdvisor Rating  4.5/5  1,269 reviews

Good location

Customer review rating 3.5/5

Murat Couples - Confirmed reviews ALL

We stayed in a standard room. It was clean, but small. Not a lot of facilities in the hotel. Nice lobby area. Top floor breakfast restaurant has stunning Bosporus view, but breakfast varieties are poor.

Dear Selahattin Murat A., Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that you review on our services ,restaurant and lobby area have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. Thank you again for taking your precious time to share your review with us. Wishing you an amazing week. Kindest Regards, Guest Relations Supervisor Gizem Ersoy

Bad experience

Customer review rating 1.5/5

Elise Business - Confirmed reviews ALL

Extremely noisy concerts two evenings in a row on the rooftop restaurant, until late. Impossible to sleep.

Dear Elise Irene R., Thank you for taking the time to tell us about your experience at the The Artisan Istanbul MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Supervisor Gizem Ersoy

nice staff

Customer review rating 4.0/5

Shahrzad Families - Confirmed reviews ALL

Location, silence and specially the view of your restaurant is great. There are nice staff ready to serve and help. We just had some problems with air condition of our room. Sometimes it didnt function as we expected.

Dear Shahrzad A., Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that you had enjoy your stay with us. Please kindly be informed that your review on our air conditioning have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. Thank you again for taking your precious time. Wishing you an amazing day. Kindest Regards, Guest Relations Supervisor Gizem Ersoy

Great Stay

Customer review rating 4.5/5

Katarina Families - Confirmed reviews ALL

Friendly and professional staff, the room was spacious and comfortable. Warm welcome and efficient check-in. All requests were actioned promptly. Convenient location. Coffee machine was broken for 2 days in a row at the breakfast restaurant. Overall would recommend

Dear Katarina T., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent and helpful staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great experience. Great location and the staff was amazing!

Dear Daniyal N., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

Bad located

Customer review rating 4.0/5

Artan Couples - Confirmed reviews ALL

Satisfied and the staff were willing to help

Dear Artan E., Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your review on our restaurant and services have been shared with the hotel management. We believe these review will encourage our staff and services positively. If you would like to share more of your stay, we would be more than happy to assist you. Thank you for your cooperation in advance . Wishing you an amazing day. Kindest Regards, Guest Relations Supervisor Gizem Ersoy

perfect hotel

Customer review rating 4.5/5

Cecile Families - Confirmed reviews ALL

Perfect hotel for citytrip to Istanbul

Dear Cecile V., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

good location, great staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel is well located and has nicely decorated rooms. The staff is very welcoming and attentive. They are kind and professional.

Dear Pawel Andrzej Z., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

Very noisy room all through the night

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room was fine if a little tired, view was great, location good, staff were friendly, but what was really disappointing was the noise outside the room and lack of soundproofing. Music from the top floor restaurant went on beyond midnight, staff and equipment was moved to and fro past our room at all hours of the night and early morning. staff were chatting outside the room, trolleys rattling with seemingly haxagonal wheels, equipment was dragged and banged, doors noisily slammed shut on every opening and closing. 3-4am, 6am. 1am. the time didn't matter - the corridor was quieter in the daytime.

Dear Daniel M., Thank you for taking the time to tell us about your experience at the The Artisan Istanbul MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations Supervisor Gizem Ersoy

Comfortable stay

Customer review rating 4.5/5

Fatima Couples - Confirmed reviews ALL

Lovely hotel, everything was good. Only uphill walk to Taksim Square

Dear Fathima Essop M., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is really nice. Your staff was very helpful in everything. Serkan and Sahin from reception is helping as much as he can.

Dear Maryam Saad A., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

Good location. Great service.

Customer review rating 5.0/5

Tasnim R. Couples - Confirmed reviews ALL

Check-in was easy. The people on the counter were professional and friendly and took care of our needs. Particularly, Batuhan was exceptional. The rooms are nice, clean, and well taken care of.

Dear Syed R., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

Good stay

Customer review rating 4.5/5

Taha Families - Confirmed reviews ALL

Room sizes are good I booked sea view, but there was a building in between Taksim is uphill from this hotel which is the only flaw Overall hotel is amazing, staff is very good

Dear Taha Alam Shah Alam S., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Supervisor Gizem Ersoy

Ça well located and very friendly staff

Customer review rating 4.5/5

Omneya R. Friends - Confirmed reviews ALL

Over all it was very nice experience, great location, clean room, friendly staff and good variety of food at breakfast. The only concern that TV channels don’t have English or Arabic contents

Dear Omneya R. Mohamed R. S., Thank you for choosing The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed you expectations. Please kindly be informed that you review have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. There is only one topic that we would like to clarify is we do have English and Arabic channels in our TVs. We would be more than happy to assist you for your next visit. Thank you for taking your precious time to share your review with us. Wishing you an amazing winter. Kindest Regards, Guest Relations Supervisor Gizem Ersoy

Good stay

Customer review rating 3.5/5

Aman Couples - Confirmed reviews ALL

The hotel is very nice and clean and the staff very helpful

Dear Amandip S., Thank you for choosing The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your review on our staff, restaurant, breakfast and Wifi have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. Thank you again for taking your precious time to share your review with us. Wishing you an amazing winter. Kindest Regards, Guest Relations Spervisor Gizem Ersoy

Nice hotel

Customer review rating 4.5/5

Rida Couples - Confirmed reviews ALL

The hotel was in a good location and was pleasant

Dear Rida A., Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your review have been shared with the hotel management and General Manager. We believe these reviews will encourage our staff and services positively. If you would like to explain more of your breakfast experience we will be more than happy to hear it. Thank you again for taking your precious tie to share your review with us. Wishing you an amazing winter. Kindest Regards, Guest Relations Supervisor Gizem Ersoy

Beautiful hotel with outstanding art items

TripAdvisor rating 5.0/5

rzv8pvqhff Business - TripAdvisor review

pillows need to be changed coffee water all available generously - staff need to speak at least English and breakfast menu not to be the same daily - no laundry service during the day and no gym spa and hairdresser

Dear rzv8pvqhff, We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Very good location

TripAdvisor rating 5.0/5

koridzenatalia TripAdvisor review

Very good location, clean and comfortable hotel! close to Taksim and Dolmabakhche Palace! Highly recommended for accommodation in Istanbul!!!!!!! Nice view to Bosphorus from the restaurant on the roof

Dear Koridzenatalia, Thank you for choosing The Artisan Istanbul MGallery and sharing your review with us on TripAdvisor. Please kindly be informed that your review have been shared with the hotel management and with our team mates. We believe these reviews will encourage our staff and services positively. Hope to host you in the future again. Kindest Regards,

Great Place

TripAdvisor rating 5.0/5

AChandra2021 TripAdvisor review

The hotel was well maintained and the breakfast was delicious. All the staff were very helpful. Will definitely stay again. Internet speed was very good but the Wifi signal use to disappear for couple of hours late mornings every day.

Dear AChandra2021, Thank you for choosing The Artisan Istanbul MGallery and sharing your review with us on TripAdvisor. Please kindly be informed that your review have been shared with the hotel management and with our team mates. We believe these reviews will encourage our staff and services positively. Hope to host you in the future again. Kindest Regards,

Very pleasant stay. Will plan to stay again.

TripAdvisor rating 5.0/5

Austin C TripAdvisor review

Hotel was very well maintained. Staff very helpful. Right in the middle of city and quick walk to main attractions. Interenet speed was very good. But in the late mornings wifi signal used to drop everyday .

Dear Austin C, Thank you for choosing The Artisan Istanbul MGallery and sharing your review with us on TripAdvisor. Please kindly be informed that your review have been shared with the hotel management and with our team mates. We believe these reviews will encourage our staff and services positively. Hope to host you in the future again. Kindest Regards,

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