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The Artisan Istanbul MGallery

Customer review rating 4.7/5 4,139 reviews

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The Artisan Istanbul MGallery
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+ 17 Services

Hotel extras

  • Free Wi-Fi

  • City center hotel with easy access to historical attractions and public transportation

  • 136 modern guest rooms and terrace suites

  • Connected rooms available

  • Free fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • BreakfastPaying
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

The Artisan Istanbul MGallery

Omer Avni Mah Inonu Caddesi
No 42 Gumussuyu Beyoglu
34437 istanbul
turkey

Tel: +902129242727

Fax: (+90)212/9242700

Check-in from 14h00

Check out up to 12h00

  • TAKSIM :  TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS :41.037109, 28.991705

Our accommodation(s)

Best Classic rooms with atrium view

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu

Superior Room with City View and 1 Double Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Superior Room with City View and 2 Single Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 2 Single Beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 2 Single Beds

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 47 m² / 506 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with Bosphorus View and 1 Double Bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

The Artisanal Suite with Bopshorus view

  • Max. number of persons: 4
  • Area: From 70 m² / 753 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 70 m²

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
The Artisan Istanbul MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,139 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,129 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Peaceful hotel and friendly team

TripAdvisor rating 5.0/5

NJJulien 06/04/2021 TripAdvisor review

The hotel offers very charming bedrooms and facilities with a warm-hearted ambience. The location is particularly convenient to visit by foot Taksim, Besiktas or Dolmabahçe. Most of all, the team (special mention for Gizem) is wonderful and will make your journey as pleasant as possible.

Dear NJJulien, Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our facilities and staff have been shared with the hotel management and with our general manager. We believe these reviews will encourage our staff and services positively. Thank you again for taking your precious time to share your experience with us. We are so looking forward to welcoming you back. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Good all around hotel

Customer review rating 4.0/5

Mohamed M. Business - 05/04/2021 Confirmed reviews ALL

Pleasant

Dear Mohamed Khalil Mohamed M., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our services and staff have been shared with the hotel management. We do apologize for the inconveniences that you had during your stay with us. For your next stay we will make sure that you will be enjoying real Artisan hospitality and treated the best as a Silver member. Thank you for your understanding. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive

nice staff, great location and clean hotel

Customer review rating 5.0/5

Muna Families - 31/03/2021 Confirmed reviews ALL

The receptionist was very nice allowed early check in. the hotel is well located near Taksim, the room is spaciuos clean and tidy. The breakfast team was very helpful, and very good breakfast provided. I will stay there again inshallah

Dear Muna A., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our staff, services and cleanliness have been shared with the hotel management and with related departments. We believe these reviews will encourage our staff and services positively. Thank you again for taking your precious time to review us. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Clearness, Style, good location

Customer review rating 5.0/5

Maryam B. Couples - 29/03/2021 Confirmed reviews ALL

Every small thing was good, every details shows that someone think about it and didn't forget to design. The restaurant was very beautiful and well designed, it feels like home with fresh flowers and plants!

Dear Maryam B., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have a valuable guest like yourself and we are delighted to hear that we have manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our cleaning service, restaurant and design have been shared with the hotel management. We believe these reviews will encourage our staff and service quality positively. Thank you again for taking your time to share your experience with us. We are so looking forward to welcoming you back. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Well located, Good level for price

Customer review rating 4.0/5

Nitin Couples - 26/03/2021 Confirmed reviews ALL

Nice well located hotel with attentive staff. Hotel restaurant could have more variety in menu.

Dear Nitin G., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our staff, menu and restaurant have been shared with the hotel management and our general manager. We believe these comments will encourage our staff and service quality positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Clean and comfort rooms

Customer review rating 5.0/5

Tolga A. Families - 23/03/2021 Confirmed reviews ALL

Very nice stay in a brand new room, spectacular view and great food. Highly recommended

Sayın Mustafa Tolga Akıncı, The Artisan Istanbul MGallery Hotel'i tercih ettiğiniz için teşekkür ederiz. Sizi ve değerli ailenizi bu özel gününüzde ağırlamak bizim için bir onurdur ve konaklamanızdan bu denli memnun kalmanız bizi memnun etmiştir. Bu güzel yorum ve görüşlerinizin otel yönetimi ve genel müdürümüz ile paylaşıldığını bildirir, hizmet kalitemizi arttırmada geri dönüşünüzün çok önemli bir yeri olduğunu hatırlatmak isteriz. Sizi bir kez daha otelimizde ağırlamak dileğiyle. Saygı ve sevgilerimizle, Misafir İlişkileri Yetkilisi Gizem Ersoy

Perfect birthday stay!

Customer review rating 5.0/5

Anastasia B. Couples - 23/03/2021 Confirmed reviews ALL

Very warm welcome and great surprise to my birthday. All personal are extremely professional!! Thanks a lot to Gizem - she made our stay wonderful! Room with Bosphorus view is amazing. Very tasty breakfast and beautiful terrace restaurant. Thank you all team of this hotel!! You are super!

Dear Anastasia B., Thank you for choosing The Artisan Istanbul MGallery Hotel on your special day. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectation. Please kindly be informed that your thoughts and comments on our staff and services have been shared with the hotel management and our general manager. We believe these comments will encourage our staff and service quality positively. Thank you again for taking your time to review us on our survey. If you ever would like to stay with us please do not hesitate to contact with me by email of mine: H9… so that I as a Guest Relations Executive will take care of your room personally. Hope to have you ion our hotel very soon. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Very well located, very nice rooms, reasonably priced

Customer review rating 5.0/5

Wadido Business - 21/03/2021 Confirmed reviews ALL

I had made a mistake with my reservation, having booked one week after my arrival... At reception, they very quickly took the necessary steps to modify my reservation, without charging me extra. Loved the rooms The restaurant on the terrace is very nice, menu needs to be a little wider though..

Dear Walid S., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts on our staff, menu and terrace have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. If you ever would like to visit us please do not hesitate to contact with me by email of mine: H9… so that I as a Guest Relations Executive will take care of your room personally. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy
Customer review rating 4.5/5

Nelson S. Couples - 14/03/2021 Confirmed reviews ALL

Room service, very slow

Dear Nelson S. Hincapie, Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have a valued guest like yourself and we are sorry to hear that you had issues during your stay. Please kindly be informed that your thoughts and comments on our room service have been shared with the hotel management. We sincerely do apologize for the inconvenience that you had. If you ever would like to explain the background of the issue please do not hesitate to contact with me by email o mine : H9… so that I as a Guest Relations Executive will ease your concerns. Thank you again for taking your precious time to share your experience with us. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Great Stay

Customer review rating 5.0/5

Shukri H. Solo - 07/03/2021 Confirmed reviews ALL

Very Neat, great customer service, welcoming SiMan Olay was amazing and very helpful throughout my stay . Will back in 5days . Looking forward I staying with you again .

Dear Shukri Mohamed H., Thank you for choosing The Artisan Istanbul MGallery Hotel and taking your time to share your valuable comments with us. It was amazing to have a lady who has such a bright personality and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our services and staff have been shared with the hotel management and general manager. We also appreciate you that you have treated our team mates kindly. We are so looking forward to welcoming you back. Wishing you an amazing spring. Kindest Regards, Guest Relations Executive Gizem Ersoy

Perfect location to connect all destinations in Istanbul and close to recreational places

Customer review rating 5.0/5

Rajan Z. Solo - 03/03/2021 Confirmed reviews ALL

A one in a million experience with highly professional wonderful staff customer relationship. Home away from home

Dear Rajan Z. D., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was really nice to meet someone who has such a wonderful personality and we are delighted to hear that we could manage to exceed your expectations. We would like to kindly inform you that your beautiful review has been shared with our general manager and our team mates. We believe these comments will encourage our staff and will take our service quality higher. Thank you again for taking your valuable time to share your feedback with us. We are so looking forward to welcoming you back. Wishing you an amazing winter. Kindest Regards, Guest Relations Executive Gizem Ersoy

Good location,clean,spacious rooms.

Customer review rating 4.0/5

Farid S. Families - 05/01/2021 Confirmed reviews ALL

On the whole the experience was positive as referred in Review title. One small disappointment was the closure of the great view from the top floor restaurant. Perhaps breakfast may be able to be arranged differently in the future.

Dear Farid S., Thank you for choosing The Artisan Istanbul MGallery Hotel. It was amazing to have you and your lovely family and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our breakfast, restaurant, TV channels have been shared with the hotel management. We believe these comments will encourage our staff and our service positively. We also would like to explain couple of points to ease your concerns. Since we took Covid precautions, unfortunately we cannot serve our guests on our rooftop restaurant temporarily, we hope to open again very soon. Another topic that we would like to clarify is that upgrade issue. Due to our high floors are under construction right now because of renovation circumstances we could not upgrade you, however whenever our process finishes we would be upgrading our gold member with pleasure. Thank you again for taking your time to share your experience with us. We are so looking forward to welcoming you back again. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Quality hotel, clean, well mannered and cooperative staff.

Customer review rating 4.0/5

Umar A. Friends - 05/12/2020 Confirmed reviews ALL

We had a wonderful time while staying in Artisan Istanbul MGallery. Room was very good, it was super clean. The only thing we didn't like about the room were the windows, as they were too small. It was as good as no window at all.

Dear Umar A., Thank you for choosing The Artisan Istanbul MGallery Hotel and taking your precious time to share your experience with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our cleanliness, service and windows have been shared with the hotel management. For your next visit we will make sure that you will received a room with bigger windows. Thank you again for your feedback. We are so looking forward to welcoming you again. Best Regards, Guest Relations Executive Gizem Ersoy

Good stay

Customer review rating 5.0/5

Cornelia Friends - 25/11/2020 Confirmed reviews ALL

Very nice hotel, clean, modern and quiet. Nice restaurant on top floor with a gorgeous view over the Bosfor. Very good services, made my holiday beautiful. I will come back for sure!

Dear Cornelia I., Thank you for choosing the Artisan Istanbul MGallery Hotel. It was great to have you and we are delighted the hear that you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our restaurant, services and cleanliness have been shared with the related departments and our general manager. We believe these reviews encourages our teammates positively. We are so looking forward to welcoming you back. wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Pleasant Surprise

Customer review rating 4.5/5

Farid S. Couples - 23/11/2020 Confirmed reviews ALL

This is the first time we stay at the Artisan. The stay was pleasant. Starting with the rooftop restaurant and the traditional view of the Bosphorus , Başak was very professional, welcoming and making sure guests are satisfied with the breakfast service. The rooms are spacious and clean. Reception was always helpful, but Serkan showed integrity as well when I accidentally dropped some money without realizing. When I shortly later passed by reception Sarkan told me that I had dropped the note while standing at reception. I told him I was not sure if I had lost some money, but he assured me that it was me as no-one else passed during that period . In short, my wife and I have decided that we will go back to the Artisan next time we are in Istanbul.

Dear Farid S., Thank you for choosing The Artisan Istanbul MGallery. It was such a privilege to have a valued guest like yourself and we are delighted to hear that we could manage to make your stay memorable with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management, our general manager and our team mates. We believe these positive views will encourage our employee. We are so looking forward to welcoming you back. Please do never hesitate to contact with me before your next visit via email of mine H9… and I as a Guest Relations Executive will take care of your room personally. Wishing you a wonderful week. Best Regards, Guest Relations Executive Gizem Ersoy

Good stay but the location which we have to go up thats little hard specially for me

Customer review rating 4.5/5

Khalil Couples - 17/03/2020 Confirmed reviews ALL

The hotel was very good and the crow are so helpfull and clean and all the room cleanrs was Trustworthy But the timing for the brick fast are so early But over all its very good

Dear Khalil Ebrahim Mohamed Mehza A., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments on our team, service and breakfast have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Everything was extremely nice, since the booking until the check-out, with great staff and hotel conditions and location.

Customer review rating 5.0/5

Guilherme B. Families - 17/03/2020 Confirmed reviews ALL

I really enjoyed my stay in the hotel and I would probably stay there again at any time if I would need to spend one night or vacations in istanbul. Everything was super fast and the hotel was super fast responding for all the small needs we had. The hotel conditions are amazing and it was supper accessible.

Dear Guilherme Marroni B., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your amazing reviews with us. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly b e informed that your thoughts and comments on our service, staff and location have been shared with the hotel management and we believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing spring. Best Regards, Guest Relations Executive Gizem Ersoy

Taksim Square 10 Minutes Walk

Customer review rating 4.5/5

David (. Couples - 17/03/2020 Confirmed reviews ALL

Good large rooms, well soundproofed and a decent breakfast with good coffee. Well located just 10 minutes walk to Taksim Square and five minutes to the waterfront for boat trips. Recommended, it is a decent hotel and was good value.

Dear David John K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Also please kindly be informed that your feedback on our wine prices and staff will be shared with the hotel management. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Pr

Customer review rating 3.5/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Prima kamer. Lekker bed. Goede ligging. Personeel ok. Breakfast very poor!!

Dear Rose Marie Leontine J V., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that you did not enjoy your stay with us.Please kindly be informed that your thoughts and issues have been shared with the hotel management however we would like to kindly remind you that we have 103 variety at our breakfast section and if our guests would like to order any other dish our talented chefs always ready to prepare your dishes. If you ever would like to stay with us, please do not hesitate to contact with me by this email of mine: H9… and I will take care of your room personally. We are so looking forward to welcoming you back. We wish you an amazing day. Kind Regards, Guest Relations Executive Gizem Ersoy

Related

Customer review rating 5.0/5

Mohammad F. U. Couples - 17/03/2020 Confirmed reviews ALL

Everything nice, no complain

Dear Mohammad A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

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