Mercure Istanbul Taksim 4 stars

TripAdvisor rating 4.5/5 1,068 reviews
Mercure Istanbul Taksim
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Room 1

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Hotel extras

  • Free Wi-Fi - Princes' Islands Ferry Port 0,4 km - Dolmabahce Palace 0,7 km - Istiklal Street

  • City center hotel with easy access to historical attractions and public transportation

  • Free car park

  • 137 modern guest rooms with connecting rooms available

  • Free fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Istanbul Taksim

Omer Avni Mah Inonu Caddesi
No 42 Gumussuyu Beyoglu
34437
istanbul
turkey

Tel: +902129242727

Fax: (+90)212/9242700

Contact email

Check-in from 14h00

Check out up to 12h00

  • TAKSIM :   TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS :41.037109, 28.991705

Our accommodations

Superior Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Superior Room with City View and 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 2 Single Beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 2 Single Beds

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with City View and 1 Double Bed

  • Max. number of persons: 2
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with Bosphorus View and 1 Double Bed

  • Max. number of persons: 2
  • Area: From 47
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

MERCURE RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Restaurant serving international cuisine as well as Turkish specialities.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Where you can find the various of alcoholic and non-alcoholic drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TERRACE CAFE

Photo non contractuelle / Strictly non binding

Bar serves a wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports or taste our cocktails by the beautiful Istanbul view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 70

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,896 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,068 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great experience and value for money.

Customer review rating 4.6/5

Ashok Families - 04/12/2019 Confirmed reviews ALL

We are very much happy with your hotel service, especially cleanliness, front office desk with multi language friendly staff and also morning break fast with so many varieties. Much appreciated. Keep it up.

Dear nandikor ashok kenja s., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Amazing stay at Mercure Istanbul Taksim

Customer review rating 4.6/5

Laurent Couples - 03/12/2019 Confirmed reviews ALL

Everything was absolutely perfect from reception to restaurant including room service and housekeeping. Special thanks to the Guest Relations desk (and more specifically to Gizem) for the efforts made at the last minute to organize a fantastic welcome to my wife for a very special occasion... Congratulations to the whole staff !!!

Dear Laurent G., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your valuable comments with us. It was amazing to have you and your lovely wife. We are delighted to hear that we could manage to exceed your expectations.It was a true pleasure to meet you and receiving your positive survey results made us proud. Thank you for staying with us. We are so looking forward to welcoming you back. Wishing you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Very spacious and free upgrade received

Customer review rating 4.6/5

Anonym Couples - 02/12/2019 Confirmed reviews ALL

Very big and comfortable room. Good location, only 7 min to Taksim area and quick access to T1 line to old town side.

Dear Andreas S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Stay at Merucre Istanbul Taksim

Customer review rating 4.6/5

D. Couples - 30/11/2019 Confirmed reviews ALL

My stay at Mercure Istanbul Taksim as excellent from all perspectives; especially the team at the reception. I would definitely plan to stay at the hotel in my next trip.

Dear Mohammad D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Excellent

Customer review rating 4.6/5

Ghulam H. Business - 30/11/2019 Confirmed reviews ALL

Dear , I was really Satisfied with the Staff Behavior which was very good and they have guided me in excellent way as well as they have given me that room which had Sea View.

Dear Ghulam H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

BRAVO - EXCELLENT

Customer review rating 4.6/5

M. L. Couples - 28/11/2019 Confirmed reviews ALL

UN HOTEL MAGNIFIQUE

Dear L. M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Modern, stylish hotel in the center

TripAdvisor rating 4.5/5

SERGE K Family - 28/11/2019 TripAdvisor review

Modern, stylish hotel in the center, next to Taksim Market. Spacious rooms, comfortable large beds, beautiful views from the upper floors of the Bosphorus, everything is very functional and convenient. High-quality breakfast with a large selection of snacks, scrambled eggs, vegetables and fruits. All made to the highest standards of Le Accor Hotels Club. nice and attentive staff and hotel management, thanks a lot to the whole team, we’ll come again!

Dear Serge K, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your amazing comments with us. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments on our location, breakfast section and staff have been shared with the hotel management. We believe these will encourage our staff and service positively. We are so looking forward to welcoming you back. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

it was convenient.

Customer review rating 4.6/5

Seyedehgelareh M. Business - 26/11/2019 Confirmed reviews ALL

I had no problem while staying there but air conditioning was not really good and it was rather cold

Dear Seyedehgelareh m., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your comments with us. It was amazing to have you and we are sorry to hear that you did not enjoy your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we would like to kindly touch on couple of points. For instance our breakfast buffet. We do serve 101 variety on our breakfast and if our guests would like to have different dishes our chefs are always ready to prepare for you. Thank you again for staying with us. We are so looking forward to welcoming you back. Wishing you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Mr

Customer review rating 4.6/5

Mohammed M. Families - 24/11/2019 Confirmed reviews ALL

as it was a family trip for leisure we found Mercure Taksim is the best place to comfort ourselves. The Hotel is extremely clean, professional staff with a smile that never leaves their faces. the hotel is equipped with all means of comfort that a person would need. In Short, I enjoyed my stay and definitely will come again

Dear Mohammed Faisal Mohammed M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Benefits from Le Club were outstanding

Customer review rating 4.6/5

Gabriel F. Couples - 22/11/2019 Confirmed reviews ALL

We felt very welcome during our stay and we received an accommodation upgrade and an early check-in that really exceed our expectations. The staff and services were outstandingly provided.

Dear Gabriel F., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Mr Samad Ahmed z.

Customer review rating 4.6/5

Samad Z. Families - 17/11/2019 Confirmed reviews ALL

Pool jacauzi must need it

Dear Samad Ahmed z., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your precious time to share your experience with us. It was great to have you and we are sorry to see that you did not enjoy your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we also would like to ask you to describe the issues that you had during your stay so that we can improve ourselves. Thank you for your cooperation in advance. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

great stay

Customer review rating 4.6/5

Maria Friends - 16/11/2019 Confirmed reviews ALL

location good,facilities good

Dear Maria Consulo A D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Liason Officer

Customer review rating 4.6/5

Anonymous Business - 13/11/2019 Confirmed reviews ALL

Accor Hotels are always above a certain standard and provides satisfactory service to customers. And I was content with my stay as always.

Dear Alev Y., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Good

Customer review rating 4.6/5

Chantal Families - 12/11/2019 Confirmed reviews ALL

It was fine, but i don't think i will book again.

Dear Chantal A., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your feedback with us. It was amazing to have you and we are sorry to hear that you had issues during your stay. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we would like to kindly inform you that we place shampoo, soap and hair dryer to all of our rooms. When you have finished the amenities you can always ask more from Housekeeping or Reception. Thank you for your understanding. We are so looking forward to welcoming you back. Best Regards, Guest Relations Executive Gizem Ersoy

well designed room

Customer review rating 4.6/5

Al C. Couples - 10/11/2019 Confirmed reviews ALL

comfortable, clean, and well thought out room lightening design.

Dear Alfred C., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Excellent stay

Customer review rating 4.6/5

Paul J. Solo - 07/11/2019 Confirmed reviews ALL

Great service from staff, clean rooms, comfortable beds.

Dear Paul J., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy
Customer review rating 4.6/5

Hamza B. S. Families - 06/11/2019 Confirmed reviews ALL

Very good

Dear Hamza Salem Bin s., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your experience with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that we took our notes about you not receiving your welcome drink voucher. We have warned our staff and for your next visit we will be make sure that you will receive. We are so looking forward to have you in our hotel soon. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy
Customer review rating 4.6/5

Andrew D. Couples - 05/11/2019 Confirmed reviews ALL

Warm and welcoming. Perfect hosts.

Dear Andrew Mcmillan D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Excellent

Customer review rating 4.6/5

Bulent K. Friends - 05/11/2019 Confirmed reviews ALL

It was great stay , thank you for all staf, great location, comfort bed.

Dear Bulent K., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your amazing comments with us. It was great to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management and we will be make sure that your check in and check out process will be more efficient on your next visit. We are so looking forward to welcoming you back. We wish you a wonderful fall. Best Regards, Guest Relations Executive Gizem Ersoy

Worst Accor hotel I have been

TripAdvisor rating 4.5/5

DebourgKZ Family - 05/11/2019 TripAdvisor review

I'm a frequent client of Accor hotels around the world and my stay in Mercure Istanbul Taksim was by far the worst and not representing at all Accor standards. Like always, I made check in on-line which normally make it very easy to get your room very fast on arrival. And it started very nicely as 'Guest Relations Executive' sent me a welcome message stating 'I will take a personal care for every detail to be ready upon your arrival...' and like usualy I received a sms that room is ready. BUT... at 21.15 when we arrived, I had first to wait at reception desk and after receiving key we went to our room and surprise... housekeeping was moving furniture... This is not my definition of 'your room is ready'... I went down to reception to ask why such situation and like already mentionned in other reviews I got a unacceptable unfair explanation about size of room... Moreover I also realized that I didn't receive the voucher for welcome drink... AND... on the 2 keys, only one was working ... And later on housekeeping disturbed us another time to finish doing the bed that we didn't ask for ... I told reception staff that as frequent Accor client I wanted to speak next day with the 'Guest Relations Executive' who sent me welcome message and I sent directly message to her mail. BUT... the next day she didn't try to contact me and 5 days after my stay I still not recieve any answer on my complains. This is again not at all Accor standard. The next disappointing experience was the breakfast, the room is quite small for the size of the hotel, we were placed 3 of us on a table were you can even not put 3 plates, the waiters prefer to speak with Turkish guests instead of taking care of service, my sun as to ask 3 times for eggs... and buffet is not Mercure standard. And finally, I had the bad idea to use downstairs toilets... no comment about overflow of urinal and wet floor... As I have been in many different Accor hotels in Istanbul I know what will for sure not be my choice next time.

Dear DebourgKZ, Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your valuable comments with us. It was great to have you and we are sorry to hear that you did not enjoy your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management and related departments however we would like to kindly explain couple of points that you have mentioned on your review. Before you have checked in your room was ready and waiting for you. I as a Guest Relations Executive greeted you and checked you in with one of my colleague. While your check in I ask whether you prefer extra bed or sofa bed for you child and you have indicated that you prefer sofa bed. Since you underlined that you and your family were tired we let you to go to your room that is why you have seen our Housekeeper who was preparing your sofa bed at the room. After that you have came to lobby to complain about that incident I tried to explain to you however you would not prefer to talk to me face to face and you have indicated that you would like to complaint to Accor. In that rush we are sorry to admit that we forgot to deliver your voucher however we have send to your room the moment that we realized. Another topic that we would like to touch on is our breakfast section. We have 101 variety and if our guests would like to have other options our chefs are always ready to prepare your desire. Lastly our toilets in lobby are cleaning every 30 minutes by our staff. In Mercure Istanbul Taksim Hotel hygiene considered highly. Thank you again for sharing your experience with us. We are sorry to hear that you did not enjoy your stay with us. If you ever would like to stay with us in the future we will be more than happy to serve you and show the real Mercure hospitality. We wish you a wonderful fall. Best Regards,
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