The Artisan Hotel Istanbul - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 927 reviews

The Artisan Hotel Istanbul - MGallery Collection - Image 1
The Artisan Hotel Istanbul - MGallery Collection - Image 2
The Artisan Hotel Istanbul - MGallery Collection - Image 3
The Artisan Hotel Istanbul - MGallery Collection - Image 4

Description

Hotel extras

  • Free Wi-Fi and Fitness room use and also on site parking availability.

  • Located in Taksim, 45-minute from Istanbul Airport and 50-minute from Sabıha Gokcen Airport.

  • 136 modern guest rooms including 4 terrace suites with Bosphorus and city view.

  • Connected rooms for families and 24 hours room service.

  • Breakfast and dinner possibility at the rooftop restaurant with panoramic Bosphorus view.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

The Artisan Hotel Istanbul - MGallery Collection

Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu
34437 Istanbul
Turkey

GPS:41.037109, 28.991705

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant

At Art&Kitchen Restaurant, the vibrant spirit of Istanbul meets artisan flavors and carefully crafted dishes, bringing together local inspiration and refined culinary touches for a memorable dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  927 reviews

Customer review rating 4.5/5

Christos C. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Wahiba K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Happy S. M. A. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Hamit U. A. Business - Confirmed reviews ALL

Dear Hamit U. A., Thank you for sharing your experience at The Artisan Hotel Istanbul - MGallery Collection. We appreciate your feedback and regret to hear that your stay did not meet your expectations. It is pleasing to know that you found our night shift receptionist and bellman polite, as well as the chef during breakfast. However, we understand that the room amenities and the quality of breakfast did not align with your standards. We continually strive to enhance our offerings and your comments will be taken into account. We apologize for the absence of staff during your visit to the lobby and for the inconvenience you experienced with the reception phone service. This is not reflective of our usual standards, and we appreciate you bringing it to our attention. As for your status as a platinum member, we value your loyalty and are sorry to hear that you did not receive the personalized attention expected. Thank you once again for your insights. We wish you all the best in your future travels. Sincerely, The Artisan Hotel Istanbul - MGallery Collection

Customer review rating 0.5/5

Qiuming L. Families - Confirmed reviews ALL

Dear Qiuming L., First and foremost, we are sorry to hear that you experienced an unfortunate incident during your stay. As soon as the matter was reported, our team promptly assisted the guest and provided basic first-aid supplies to ensure their immediate comfort. Following a thorough investigation, we would like to clarify that the glass shelf in question is part of the original bathroom design and is a built-in recessed glass shelf installed securely within the wall. The same design is featured in all 136 guest rooms at our hotel and has been in use without any recurring safety concerns. The shelf is specifically designed to hold guests' personal belongings and would not detach under normal use. Based on our assessment, such an incident could only occur if the shelf was subjected to an external force, whether accidentally or unintentionally, such as being struck or impacted. While we sincerely regret that the guest was inconvenienced and appreciate that the incident was upsetting, our investigation found no indication of a structural defect or negligence on the part of the hotel. Therefore, we do not believe that compensation would be appropriate in this case. Nevertheless, guest safety and satisfaction remain our highest priorities, and we have once again inspected the installation to ensure everything is in proper condition

Other web-users rate our hotel

  • 601 reviews 9.3/10 Location
  • 735 reviews 8.8/10 Room
  • 894 reviews 9.1/10 Service
  • 6 reviews 9.7/10 WiFi
  • 374 reviews 8.2/10 Breakfast
  • 334 reviews 9.1/10 Cleanliness
  • 308 reviews 7.8/10 Comfort
  • 200 reviews 9.2/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Istanbul Hotels