Mercure Istanbul Taksim 4 stars

Customer review rating 4.6/5 4,034 reviews
Mercure Istanbul Taksim
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+ 20 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free Wi-Fi - Princes' Islands Ferry Port 0,4 km - Dolmabahce Palace 0,7 km - Istiklal Street

  • City center hotel with easy access to historical attractions and public transportation

  • Free car park

  • 137 modern guest rooms with connecting rooms available

  • Free fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Istanbul Taksim

Omer Avni Mah Inonu Caddesi
No 42 Gumussuyu Beyoglu
34437
istanbul
turkey

Tel: +902129242727

Fax: (+90)212/9242700

Contact email

Check-in from 14h00

Check out up to 12h00

  • TAKSIM :   TAKSIM

  • By plane

    ISTANBUL At 20.6km / 12.8 miles

  • By boat

    KABATAS At 1.7km / 1.06 miles

GPS :41.037109, 28.991705

Our accommodations

Accessible room

Superior Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Superior Room with City View and 2 Single Beds

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 1 Double Bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with City View and 2 Single Beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Deluxe Room with Bosphorus View and 2 Single Beds

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with City View and 1 Double Bed

  • Max. number of persons: 2
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite with City View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Junior Suite with Bosphorus View and 1 Double Bed

  • Max. number of persons: 2
  • Area: From 47
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Suite Room with Bosphorus View and 1 Double Bed

  • Max. number of persons: 3
  • Area: From 30
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

MERCURE RESTAURANT

Type of cuisine: International

Restaurant serving international cuisine as well as Turkish specialities.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Where you can find the various of alcoholic and non-alcoholic drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOF TERRACE CAFE

Photo non contractuelle / Strictly non binding

Bar serves a wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports or taste our cocktails by the beautiful Istanbul view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 70

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure Istanbul Taksim

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,034 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,094 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great experience

Customer review rating 4.6/5

Cankat Couples - 10/02/2020 Confirmed reviews ALL

We have stayed two nights and from the entrance to the departure; Serkan IŞKIN and other staff was extremely helpful and always smiling. Thank you.

Dear Cankat A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy
Customer review rating 4.6/5

Serhan Business - 10/02/2020 Confirmed reviews ALL

Staff was so helpful and friendly, room os ok only thing is that you need to improve your breakfast. it is very weak

Dear Serhan B., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us.Please kindly be informed that your thoughts and comments on our breakfast have been shared with the hotel management and F&B Manager. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Great location, views and staff

Customer review rating 4.6/5

Adam S. Solo - 10/02/2020 Confirmed reviews ALL

It was one of the best Mercure hotels I ever stayed in. Lovely staff, very dedicated to staff, beautiful view from my room and location!

Dear Adam S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Every thing was great.

Customer review rating 4.6/5

Khashayar R. Couples - 06/02/2020 Confirmed reviews ALL

Every thing was great as always, but some of the bell boys did not behave very kindly. I have to special thanks to Mr. Serkan Cilga, he is one of the best staff in that hotel truly.

Dear Khashayar R., Thank you for choosing Mercure Istanbul Taksim Hotel and sharing your experience with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we would like to kindly ask you to describe the issues that you had with our bellboys so that we can warn them. Thank you for your understanding and patience with us. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Large room and bathroom

Customer review rating 4.6/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

Enjoyable stay. Great breakfast and warm friendly staff

Dear Shaheed L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

the room is very clean and comfortable, Breakfast is very good ,staff is perfect but Internet signal is always disconnected

Customer review rating 4.6/5

Hanan Friends - 28/01/2020 Confirmed reviews ALL

i recommend this hotel to all who coming to Istanbul

Dear Hanan Tawfiq Ahmed Q., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Clean facilites and rooms polite and helpfull employees

Customer review rating 4.6/5

Sothy Business - 28/01/2020 Confirmed reviews ALL

I stayed in Mercure for a week. The room was booked by my work company. I was surprised of the price being so expensive as compared to online website such as Trivago Agoda Hotels Hotwire and so on. The difference was exagerated and Breakfast was not included for the price. In my opinion my employer got scammed. But I wasn't the one paying. Other the that Location is ok. 14 mins walk to Taksim square.

Dear Sothyriechard S., Thank you for choosing Mercure Istanbul Taksim Hotel. It was amazing to have you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We do apologize for the inconveniences that you had. Could you please contact with me before your next visit so that I as a Guest Relations Executive will take care of your room personally and provide you the best price for your accommodation My email address is: H9… Thank you for your understanding. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Good stay

Customer review rating 4.6/5

Behnam Couples - 27/01/2020 Confirmed reviews ALL

I really had good stay in your Hotel. Your personnel were very polite and had proper behavior. The hotel's atmosphere was very quiet and it was really clean. I really enjoyed that.

Dear Behnam A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Good service

Customer review rating 4.6/5

Anonymous Couples - 26/01/2020 Confirmed reviews ALL

I liked the place ... Services and also the restaurant

Dear Hamzah Ali M A., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your experience with us. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Excellent location , very professional staff, good food , spacious and clean rooms

Customer review rating 4.6/5

Mohamed Business - 24/01/2020 Confirmed reviews ALL

I was in your hotel for a 3 days business trip. I have made a choice for your hotel because I had bad experience with other hotels previously . I was not disappointed as everything went well .

Dear Mohamed Ali F., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Large room, comfortable bed.

Customer review rating 4.6/5

Geoff C. Couples - 18/01/2020 Confirmed reviews ALL

Impressed with the room size. Very comfortable bed. On a steep hill but that's hard to avoid in Istanbul. Breakfast was good, but evening meal was disappointing.

Dear Bernadette C., Greetings from Mercure Istanbul Taksim Hotel. Thank you for choosing and taking your time to share your experience with us. It was amazing to have you and we are delighted to hear that overall you have enjoyed your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management.We believe these reviews will encourage our staff and service positively. We are so looking forward to welcoming you back. We wish you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy

Very pleasant and smooth

Customer review rating 4.6/5

Juanna Friends - 14/01/2020 Confirmed reviews ALL

It was very pleasant , and we enjoyed our stay in the hotel very much . The only negative side was that the towel in the bathroom weren't always clean , and we has to keep reminding room service to bring us water. But overall we enjoyed our stay at this hotel

Dear Juanna D., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your review with us . It was amazing to have you and we are sorry to hear that you had issues during your stay with us. Please kindly be informed that your thoughts and comments have been shared with the hotel management however we would like to kindly inform you that in Accor Hotel we do have a project called Planet 21 which aims to prevent excessive water and energy. If you not put your towels on the ground our Housekeeping Department understands that you will use them again and they will not wash them. There are brochures on the beds explain this environment friendly project.I For your next visit I as a Guest Relations Executive can explain the process in details. Thank you again for sharing your feedback with us. We hope to have you in our hotel very soon. Wishing you a wonderful winter. Best regards, Guest Relations Executivve Gizem Ersoy

Comfortable in an acceptable price

Customer review rating 4.6/5

Rana A. Families - 12/01/2020 Confirmed reviews ALL

It was alright , good bed , reasonably.l clean room and friendly staff

Dear Rana Ahmed A. Abdulrahman, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Excellent stay in this hotel. Friendly staff, excellent service.

Customer review rating 4.6/5

Adem Business - 10/01/2020 Confirmed reviews ALL

Nothing to remark, was outstanding.

Dear Adem A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

One of the best hotel in Istanbul

Customer review rating 4.6/5

Abeer Couples - 10/01/2020 Confirmed reviews ALL

The staff were very helpful and friendly.. the location of the hotel is perfect

Dear Abeer Khalifa A J A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

An amazing hotel with amazing service

Customer review rating 4.6/5

Dunya Couples - 10/01/2020 Confirmed reviews ALL

We had a lovely stay at your hotel, the services was outstanding and everyone was very friendly and would go above and beyond to help. Well done.

Dear Dunya S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Fantastic place

Customer review rating 4.6/5

Kiril Families - 08/01/2020 Confirmed reviews ALL

Very nice family trip to Istanbul. Excellent staff, great location, wonderful experience.

Dear Kiril N., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Very comfortable relaxing stay

Customer review rating 4.6/5

Elif T. Solo - 06/01/2020 Confirmed reviews ALL

I’ve Stayed at Mercure Hotel Taksim overall for 3 nights within the 3 nights i could say i felt very comfortable also lovely staff at the counter (Gökay) he provided me with great customer service experience, hotel was clean and tidy which I was very pleased off the only down side was they didn’t let my friend visit me which I found strange but at the same time I do understand as it’s part of their policy.. beside that I didn’t have a problem with anything else. Overall if you’re looking for a pleasant stay I would recommend Mecure hotel Taksim to anyone

Dear Elif T., Thank you for choosing Mercure Istanbul Taksim Hotel.It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed that your thoughts and comments have been shared with the hotel management. We believe these reviews will encourage our staff and service positively. Also we would like to thank you for your understanding of our second person procedure. According to Accor standards during your check in we require the second person name. For your next visit we would be more than happy to explain this procedure in detail. We are so looking forward to welcoming you back. Wishing you an amazing winter. Best Regards, Guest Relations Executive Gizem Ersoy

Very good

Customer review rating 4.6/5

Adel A. Families - 06/01/2020 Confirmed reviews ALL

It was a short stay for one night as a transit but it was nice to be there we hope to stay again

Dear Adel Fouad Kamel a., We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive Gizem Ersoy

Wonderful

Customer review rating 4.6/5

Anonymous Friends - 05/01/2020 Confirmed reviews ALL

The guy who checked us out was so good. Fantastic and asset to your establishment. The girl who was on at the same time did not warm to me with her lack of interest towards me. Maybe I caught her in a bad day

Dear Nicola M., Thank you for choosing Mercure Istanbul Taksim Hotel and taking your time to share your valuable comments with us. It was amazing to have you and we are delighted to hear that we could manage to exceed your expectations. Please kindly be informed hat your thoughts and comments have been shared with the hotel management and we do also apologize for our staff's behavior. Thank you again for your stay with us. We wish you a wonderful winter. Best Regards, Guest Relations Executive Gizem Ersoy
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