Sofitel Istanbul Taksim 5 stars

Customer review rating (ALL Rating) 4.2/5 1,158 reviews

Sofitel Istanbul Taksim - Image 1
Sofitel Istanbul Taksim - Image 2
Sofitel Istanbul Taksim - Image 3
Sofitel Istanbul Taksim - Image 4

Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,158 reviews

Customer review rating 5.0/5

Abdulaziz A. Business - Confirmed reviews ALL

From my previous stays, very good location, very helpful and friendly staff and fantastic services.

Dear Abdulaziz A., Thank you for your wonderful feedback. We are delighted you enjoyed our location, services, and the friendliness of our team. Your kind words will be shared with the team. We look forward to welcoming you back to Sofitel Istanbul Taksim soon. Warm regards, Emrah Yıldırım Front Office Manager Sofitel Istanbul Taksim

Customer review rating 0.5/5

Efren A. F. Families - Confirmed reviews ALL

Really bad experience in breakfast, security at the entrance always rude. Cannot use all Accor points if booked with booking.com, reception upselling upon check in for a similar sized room

Dear Efren A. F., Thank you for sharing your feedback. We are deeply sorry to hear about the issues you experienced during your stay, particularly with breakfast service and your interactions at the entrance. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience caused to you and your family. Your comments have been shared with the relevant teams to ensure immediate improvements are made, as guest satisfaction and comfort are our top priorities. We truly regret that we did not meet your expectations on this occasion and hope you might give us the opportunity to restore your trust in the future. Warm regards, Emrah Yıldırım Front Office Manager Sofitel Istanbul Taksim

Customer review rating 5.0/5

Syed H. N. Couples - Confirmed reviews ALL

Excellent location, delicious food and unmatched hospitality. Cant wait to be here again.

Dear Syed H. N., Thank you very much for your wonderful feedback. We are thrilled to hear that we exceeded your expectations and that you enjoyed our location, food, and hospitality. Your kind words mean a lot to our team. We look forward to welcoming you back to Sofitel Istanbul Taksim very soon. Warm regards, Emrah Yıldırım Front Office Manager Sofitel Istanbul Taksim

Customer review rating 3.5/5

Jorge M. Z. Families - Confirmed reviews ALL

Floor in front of coffee maker was sticky. Concierge was not available during our stay. Front desk staff not very helpful.

Dear Jorge M. Z., Thank you very much for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay. Please accept our sincere apologies for the sticky floor near the coffee maker, the door lock problem in the guest bathroom, and the peeling wallpaper above the window alcove by the dining table. We understand how these details can affect your overall comfort and experience. We also regret that our concierge and front desk staff were not as helpful or available as you expected. This is not reflective of the standard of service we strive to provide, and your comments have been shared with the respective teams to ensure these areas are improved immediately. Your feedback is invaluable to us, and we are committed to using it to enhance our services and facilities. We greatly appreciate your loyalty as an ALL Accor member and hope to have the opportunity to welcome you back to Sofitel Istanbul Taksim. We are determined to provide you with the flawless, high-standard experience you deserve on your next visit. Warm regards, Emrah Yıldırım Front Office Manager Sofitel Istanbul Taksim İstersen ben bunu Türkçe olarak da çok profesyonel ve detaylı bir versiyon haline getirip, misafir memnuniyetini daha güçlü vurgulayacak şekilde yazabilirim. Bunu yapmamı ister misin?

Customer review rating 5.0/5

Tadzio T. J. S. Business - Confirmed reviews ALL

+ rich, tasty breakfast choice incl local favorites + nice, modern room + welcoming and helpful staff + complimentary suit upgrade re ALL status

Dear J. S., Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our breakfast selection, modern rooms, and the warm hospitality of our team. We are also pleased that your upgrade experience met your expectations. It was a pleasure having you with us. We look forward to welcoming you back to Sofitel Istanbul Taksim. Warm regards, Emrah Yıldırım Front Office Manager Sofitel Istanbul Taksim

Other web-users rate our hotel

  • 835 reviews 9.4/10 Location
  • 1,028 reviews 7.3/10 Room
  • 1,549 reviews 8.3/10 Service
  • 22 reviews 5.6/10 WiFi
  • 412 reviews 7.6/10 Breakfast
  • 360 reviews 6.6/10 Cleanliness
  • 164 reviews 5/10 Value
  • 129 reviews 8.2/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Istanbul