Sofitel Istanbul Taksim Hotel 5 stars

Customer review rating 4.4/5 255 reviews

ALLSAFE approved hotel

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Sofitel Istanbul Taksim
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+ 13 Services

Hotel extras

  • Modern color schemes and chic interior create a soft, cozy atmosphere.

  • Variety of room types from standard to luxurious suites available to choose from.

  • Elegant rooms and suites offering views of the city, Taksim Sq., or the Bosphorus.

  • 2 Restaurants offering culinary journeys with terrace facing to the Bosphorus

  • Hermes bathroom amenities in all suites.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah
Siraselviler Cad No 13
Taksim
34437 istanbul
turkey

Tel: +902124353333

Fax: (+90)212/4353333

Check-in from 14h00

Check out up to 12h00

  • Taksim Square Station :  Haciosman Taksim Square Station

  • By plane

    ISTANBUL At 39km / 24.23 miles

  • By boat

    KABATAS At 1.5km / 0.93 miles

  • By car

    TAKSIM At 7km / 4.35 miles

  • By train

    TAKSIM At 0.05km / 0.03 miles

  • By train

    TAKSIM At 0.05km / 0.03 miles

GPS :41.036028, 28.985102

Our accommodation(s)

The elegantly designed rooms are fitted with air conditioning, a flat-screen TV with satellite channels, a kettle and coffee making machine, a shower, a hairdryer, a desk, a minibar and all the details you need for a comfortable stay.

Superior Room, 1 King / Queen Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Luxury Room, 1 King / Queen Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Luxury Room, 1 King Bed, Bosphorus View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Superior Room, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Luxury Room, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Luxury Twin Room Bosphorus View

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Our restaurants and bars

THE OVEN BRASSERIE & TERRACE

Type of cuisine: Bistronomy

A European Brasserie offering breath taking Bosphorus views blended with trendy and bespoke flavors in the most central location of Istanbul. The Oven presents a fabulous service, warm environment and a cozy decor for our guests ultimate satisfaction

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

CAKEBOX

Type of cuisine: Cafe

In CakeBox the most authentic and artistic cakes and desserts are harmonized with traditional Turkish classics.

Mirador Terrace

Type of cuisine: Regional

Located on the ninth floor of Sofitel Istanbul Taksim, the rooftop Mirador Terrace overlooks the magnificent Bosphorus. The tastefully designed reastaurant and the terrace offers traditional Turkish cuisine with a contemporary touch.

BAR

After a day of meetings or sightseeing nothing beats a glass of good wine or coffee with light meal menu.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 533

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 370 people

Find out more

Our guest reviews for
Sofitel Istanbul Taksim

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

255 reviews

tripadvisor

TripAdvisor Rating 4.5/5

61 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice staff

Customer review rating 5.0/5

Ibrahim Solo - 13/06/2021 Confirmed reviews ALL

Very nice stay

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Excellent location and facilities

Customer review rating 5.0/5

Anonymous Friends - 10/05/2021 Confirmed reviews ALL

Beautiful hotel with a beautiful view over the Bosporus from the cafe. Also staff very helpful, accommodating and trustworthy. They helped send me my valuables to the airport after I had forgotten them in the safe upon checkout. Excellent service!

Dear Ahmad baker mustafa S., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent. Everything was great

Customer review rating 5.0/5

M. M. Couples - 24/04/2021 Confirmed reviews ALL

I loved this hotel. The location was the best. Its right at the heart of Taksim square. our suite was very beautiful with Bhosphorus view, I loved our room and the view from it. The staff at the reception and at their restaurant was friendly and nice

Dear Mamun M., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Excellent Location !

Customer review rating 4.5/5

Lou E. Business - 20/04/2021 Confirmed reviews ALL

The Sofitel Taksim is definitely one of the best Hotel (if not the best) in Istanbul in terms of location, city view and service ! Rooms are clean and Suite is amazing. I highly recommend this place. A special thanks to Goksu at the frontdesk who has been more than helpful throughout our stay !

Dear Lou E., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Excellent location and property

TripAdvisor rating 5.0/5

wmalik1156 18/04/2021 TripAdvisor review

Very nice hotel with good location, friendly staff, good breakfas. Rooms are spacious and comfortable. Location excellent as close to main shopping street and attractions. Lots of restaurants and shops close by.

Good location

Customer review rating 5.0/5

W Families - 17/04/2021 Confirmed reviews ALL

Very nice hotel with good facilities. Location is excellent. Breakfast menu should be improved.

Dear Waris M., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Unforgettable experience in Sofitel hotels' Universe

Customer review rating 4.5/5

Dmytro B. Friends - 16/04/2021 Confirmed reviews ALL

Great attention to client's requests, high level facilities, perfect location

Dear Dmytro B., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

A mixed feeling this time.

Customer review rating 3.5/5

Andrew Couples - 15/04/2021 Confirmed reviews ALL

I would like to start of with a big thank you for hotel's understanding allowing my wife to check in before I could arrive the following day, flight schedules these days are not that easy to line up when you are coming from different departure points. We have stayed at the Sofitel several times now over ther last 6 months and in general the staff are very friendly and helpful. Breakfast has improved with a larger selection on offer and now in a dedicated restaurant. The staff still serve the food but when there is a rush of customers, people will start serving themselves (also lacking a correctly fitted mask at times). I have been to a few other upmarket hotels and they allow self service for the non hot foods but you need to wear hand gloves and mask, there is a person watching and will gently remind people about the rules if not followed. I found this system very affective and allowed a quicker service rate. The location of the hotel is also a big positive.

Dear Andrew Mark M., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Top

Customer review rating 4.5/5

Nab Families - 13/04/2021 Confirmed reviews ALL

Super super

Dear Nabaouia T., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Beautiful Hotel

Customer review rating 4.0/5

Roel M. Business - 11/04/2021 Confirmed reviews ALL

I stayed for a week. The level of hospitality level of the General Manager, the Front of House Manager and his Team were perfect. Felt very welcome. Beautifully situated. A very good base for my business week in Istanbul.

Well located

Customer review rating 4.5/5

Adel A. A. Business - 10/04/2021 Confirmed reviews ALL

Excellent suit . Excellent treatment from managment

Great Hotel Friendly Staff

Customer review rating 5.0/5

Ercan Friends - 07/04/2021 Confirmed reviews ALL

We had enjoyed our stay at Sofitel Istanbul. We have spent very good time at Oven Restaurant. Good food , good service. Our room was very elegant and clean. The bed was very comfortable.Our thanks to front desk , concierge and the main restaurant staff for their hospitality. I would highly recommend Sofitel Istanbul at Taksim square.

So many things went wrong

Customer review rating 2.0/5

Verena M. Families - 07/04/2021 Confirmed reviews ALL

1. We were allocated a different room to what I've booked. I booked a suite with a dining table and was given a corner room without a table. So after the first night we have to change room. 2. Next room we got was a connecting room. Having a 2 year old and a baby this was a very bad decision of the management as kids that age will be a bit loud and there is nothing we can do about it. Sometimes they simply cry. Still we received a call from a Front office staff asking to be more quiet?!! I mean pleas tell your baby to not cry cause we have other guests complaining about the noise... Well that's your own problem after setting us into a connecting room. We also heared the people next door. 3. We ordered room service a few times and seriously no matter how wlel the chef cooked every time there was an issue. First order came without salt or pepper, no bread, and a white instead of a red wine. 2nd order the dishes arrived on a big black tray without a table cloth, no salt no pepper no butter just bread even I mentioned. The food wasn't even covered with a lid or cling film when it arrived and the waiter simply put the big black tray on the table and left During Covid, unacceptable.my 3rd order I then decided to give instructions on how to serve and asked for salt pepper bread butter table cloth heating box and a white wine, which arrived as a red wine even though the micros bill showed my order was white. 4. Not once in 10 days did housekeeping vaccum the rooms it was seriously so dusty when we left. Also they keep the door open while they clean the bedroom so anybody can simply enter the living area without house keeping even noticing. Not safe. 5. Breakfast isn't just average. It's poor. For that money and for sofitel reputation it's bad. And staff are mainly temporary staff so they don't speak English. One evening we went for dinner and the bartender with curly hair stood behind the bar shaking his hair around, like he was doing a head massage for a long 5 minutes behind the bar! How can this be following any hygiene standards. During our stay we considered moving hotels many times. If I wouldn't have had 2 young children and a lot of luggage I would have moved immediately. We didn't feel welcome at all. The duty manager Belkrim (sorry if I miss spell the name) she tried everything but without a tema behind you it's a waste of energy. I honstly feel for her trying so hard but it's simply the whole hotels service which is operating with untrained staff who don't know the basics of 5 star service and do not follow covid rules.

Not bad

Customer review rating 2.5/5

Noora Couples - 06/04/2021 Confirmed reviews ALL

It was a good stay for two nights, but it was a bad start as I waited a long time to enter the room and they told me they were cleaning it. Almost over an hour. And regarding the service it was slow, poor ... I will never recommend it to any one

Poor breakfast set up during COVID time

TripAdvisor rating 2.0/5

AlainCosby 06/04/2021 TripAdvisor review

Breakfast buffet area was overcrowded with no respect or measures for social distancing. Hotel guest gathering around the buffet and servicing themselves. Very poor hygiene and unccapteable safety measures during this COVID time

Rooms - Not well located

Customer review rating 1.5/5

Ng Friends - 03/04/2021 Confirmed reviews ALL

Our room was given below the main level. It was on Basement 3 which was disappointing.

Dear Nikhil G., Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Very bad service and desk not meet cleansing regulation with Covid 19.

Customer review rating 0.5/5

Issam T. Business - 29/03/2021 Confirmed reviews ALL

It was extremely bad. I booked three rooms, one of the rooms was mine, very small window felt trapped in a basement. Also, Breakfast was a mess, buffet with no staff. People serving them selves at the egg and potato bar, not clean and staff were overworked and not enough staff to cover the number of tables. Discussed this manager and he said that next week they are moving the breakfast to another location in the hotel, I asked how about this week, we laid full price but did. It get what we paid for. Very disappointed.

Dear Issam T., Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Poor service

Customer review rating 3.0/5

Anonymous Families - 28/03/2021 Confirmed reviews ALL

I was really disappointed with my trip. I requested my room be decorated for my husbands birthday 3 times yet it was never done. Breakfast was shambolic, not enough staff and staff in general couldn’t speak any English apart from manager. I also overheard guests who stayed opposite paying for women to come and stay in their rooms. I booked this thinking it was a family hotel and to be frank I am disgusted.

Dear Wajiha A., Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç Dağhan Keserli Front Office Manager

Room 1811

TripAdvisor rating 4.0/5

empire4448 Couples - 06/01/2021 TripAdvisor review

Stayed two nights at this hotel, room number 1811. Couple of issues at the time of check in, night shift wasn’t aware that we got a written approval for an night check in 3:30 am instead of 2:00pm per hotel guidelines. Also when that issue was solved somehow we end up on the floor that is supposedly under renovation (per hotel manager) we changed 2 rooms and every room was worse than another. The next morning the hotel also charged us for a breakfast when breakfast was included at the time of booking. Once we got hold of the hotel manager after complaining of course our stay got better by the seconds. Hotel Manager took care of us and fixed everything within an hour. Can’t thank her enough. Immediately upgraded our room, solved the issue with the breakfast bill, and as hotel complimentary send it a bottle of wine, such a nice thought. With all those goodies we didn’t want to leave when the time came along😂 Breakfast is decent (pancakes are hard as a rock) spa is closed due to COVID obviously, The bottom line the hotel facility is pretty (contemporary style) also great location, and if we come back to Istanbul I would definitely stay at Sofitel again and for sure would recommend to my friends and family members.

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