Sofitel Istanbul Taksim 5 stars

Customer review rating (ALL Rating) 4.2/5 1,092 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Book this hotel
Room 1

Featuring two twin beds, the Superior Twin rooms are generously sized at 35 sqm and feature a seating area with working desk. Each room has supremely comfortable twin beds, a marble-tiled bathroom with Atelier cologne amenities.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Twin bed(s)

Choose a luxurious, light-flooded accommodation with the Luxury King Room. Offering a contemporary residential ambiance, with panoramic views of the city center, they feature a flat-screen TV, working desk, and floor-to-ceiling windows.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Elegantly designed in a contemporary style and offering tranquil views of Bosphorus, these luxurious twin-bedded rooms offer 35 sqm of luxury space. They feature comfortable king size bed, large work desk with an ergonomic chair and the luxurious bathroom

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Panoramic views of Bosphorus are unmatched through the floor-to-ceiling windows the Luxury King Bosphorus Room. They feature comfortable king size bed, large work desk with an ergonomic chair and the luxurious bathrooms

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite, One Bedroom, City view, Club Millesime access, King size bed

Enjoying the restful city views, these suites exude a modern feel with elegantly designed furnishings and the artworks created by Devrim Erbil. These elegant suites provide extra space for complete comfort with spacious separate living and sleeping areas

  • Views:

    City View

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Signature Suite, Taksim Square view, Club Millesime access, King size bed

The 66 sqm suites enjoy stunning views over the city with a contemporary design featuring separate areas for living and sleeping and a Spa like bathroom with Lanvin bath amenities. These suites enjoy access to the Club Millesime.

  • Views:

    City View

Max. number of persons
3
Area
From 66 m² / 710 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite, One Bedroom, Bosphorus view, Club Millesime access, King size bed

Enjoying the tranquil views of the Bosphorus, these prestigious suites are a perfect blend of contemporary comfort and timeless charm with spacious sleeping and living areas in different rooms accompanied by sumptuous bathrooms.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Signature Suite, One Bedroom, Bosphorus view with Terrace,Club Millesime access, King size bed

Panoramic Bosphorus view with terrace. Luxurious French Brand Lanvin Paris Bath Amenities,luxurious La Fann Bath Salt and Bubble Bath,Dynamic Bluetooth JBL Speaker,Le Petit Prince VIP for kids, Complimentary Luxuriant midibar per stay,Yoga mat provided.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 88 m² / 947 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

This palatial suite is the last word in luxury with the views of stunning Bosphorus. The 133 sqm suite offers a separate area for hosting dinner, a relaxing living space, two spacious bedrooms and a marble bath with Lanvin amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 133 m² / 1431 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Family Duplex Suite, Two Bedroom, City View, Club Millesime access, King size bed

These designer duplex suites are an ample of 130 sqm with two separate bedrooms and a spacious living room. A five-seater dining table and stylish furnishings create a homely ambiance in these suites.

  • Views:

    City View

Max. number of persons
5
Area
From 130 m² / 1399 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 202 rooms
  • 2 rooms for people with reduced mobility
  • 50 connecting rooms
  • 202 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Equipements for children

  • Stroller available

Well-being

Outdoor Pool

  • Outside
  • On site

Indoor Pool

  • Covered
  • On site

Fitness Center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking pricing: 20.00 € 20 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators

Self parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Private
  • Parking pricing: 18.00 € 18 EUR

Book

A Reimagined Meyhane and Tavern Experience: Experience an enchanting Turkish night with traditional belly dancing and live performances.

Rooftop Pool Bar

Currently unavailable

Currently unavailable

The Rooftop Pool Bar is now closed for the season. We look forward to welcoming you back next season for sunny days, refreshing drinks, and panoramic views over Istanbul.

Bar Type
POOL SIDE SNACK BAR

Exceptional closings

  • From to

Other informations

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Digestifs
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

The Rooftop Pool Bar is now closed for the season. We look forward to welcoming you back next season for sunny days, refreshing drinks, and panoramic views over Istanbul.

La Table Restaurant is delighted to welcome you with its rich open buffet breakfast, featuring unique flavors and dishes crafted with fresh ingredients. La Table's open buffet breakfast offers a wide variety to ensure you start your day with energy.

Discover our Indoor Pool and seasonal Rooftop Pool, thoughtfully designed to offer moments of relaxation, comfort, and well-being throughout your stay.

Elevate your wellness journey with our state-of-the-art fitness center, where health and rejuvenation converge for a balanced stay.

Exhilarating and indulging experiences inspired by modern touches of Turkish authentic rituals with the delicacy and quality of French cosmetology at Sofitel Spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,092 reviews

Customer review rating 5.0/5

Karla Z. G. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Dinara A. Friends - Confirmed reviews ALL

Customer review rating 2.0/5

Soon S. T. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Barry F. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Simon C. Y. A. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Dinara A. Friends - Confirmed reviews ALL

good but not very impressive. great location, but awkward, narrow entrance. The strong scent of lilies in the lobby triggered a headache (unusual for hotels to display them). The lobby area feels overcrowded with shops with little comfortable seating while waiting, and front desk communication could definitely be clearer

Customer review rating 2.0/5

Soon S. T. Couples - Confirmed reviews ALL

Having stayed at several Sofitels around the world, this was the least satisfactory experience.

Customer review rating 3.0/5

Barry F. Couples - Confirmed reviews ALL

Busy location with easy access to public transport. Had a few issues with TV reception which took way too long to sort out. Clean city style hotel without much charm.

Customer review rating 4.5/5

Simon C. Y. A. Business - Confirmed reviews ALL

The room was very comfortable, the staff was very helpful, especially at the reception. I want to thank Esra for her dedication.

Customer review rating 5.0/5

Rohit S. Couples - Confirmed reviews ALL

Wonderful

Customer review rating 2.5/5

Kimberley P. Y. Couples - Confirmed reviews ALL

Very Disappointing – Not What You Expect from Sofitel Arriving at Sofitel Istanbul Taksim was chaotic, although the staff were welcoming once inside and recognised my Accor Diamond status. Our suite was lovely and initially met Sofitel expectations. Unfortunately, the comfort didn’t last. The room was stuck in heating mode. Despite several calls and attempts by staff to fix it, the problem continued. We eventually had to leave the windows open to cool the room. It certainly felt as though saving on electricity was more important than guest comfort. We also discovered that private local phone calls could not be made from the room and had to be made at reception. Hardly the privacy or convenience expected of a five-star hotel. Club Millésime was an absolute joke. No secure access, people coming and going freely, an appalling food selection and wine that was practically undrinkable. It was nowhere near the standard of other Sofitel club lounges we have experienced. Breakfast was equally disappointing, with a very poor hot food selection and nothing like the standard we associate with Sofitel. What is particularly frustrating is that these complaints have apparently been raised by guests throughout the year, yet management continues to respond with promises to take feedback on board and improve. Clearly, little has changed. My three expectations of any Sofitel are simple: * Location: Excellent. * Friendly staff: Generally very good, with special mention to Kaan. * Value for money: A complete failure. The room rates, charged in euros, are simply not justified by the experience. One final warning: check your bill carefully for additional service charges, effectively tips, added to purchases. These should be clearly explained to guests. As an Accor Diamond member who has stayed at many Sofitel properties, I know what the brand should deliver. Sadly, this hotel falls well short. I would not recommend paying extra for Club Millésime access, and management needs to do more than simply thank guests for their feedback.

Customer review rating 4.5/5

Amer M. G. M. A. F. Couples - Confirmed reviews ALL

Luxurious stay, strategically located, and fabulous service.

Customer review rating 5.0/5

Petra B. Couples - Confirmed reviews ALL

Lovely place, second stay

Customer review rating 4.0/5

Hui K. N. Friends - Confirmed reviews ALL

Overall we had a pleasant & smooth stay. Staff was at all times courteous & accommodating.

Customer review rating 3.5/5

Eric L. H. Families - Confirmed reviews ALL

It is a very nice hotel, excellent rooms and very well located. However the service should be improved. Close to our room there was a person that made a lot of noise, yelling and this happen a couple of times. Although we asked the reception at the reception to speak with this person. We had the feeling that this never happened. My daughter did not dare to leave her room when the person was screaming. The travel agency that the hotel advice to use, although the process was quick. There was no need to use the agency in October the rows are short and there is no reason to buy skip the line tickets. Additionally there should be a negative recommendation to visit the Haga Sophia. Due to major construction the majority of the Mosk good not be seen.

Customer review rating 2.5/5

Jens H. Families - Confirmed reviews ALL

Scruffy furniture, hit or miss service and too little attention to detail. Especially breakfast- and Club Millésime service appears to depend on the availability of staff and their mood more than on clearly defined, dependable and appropriately high service standards. Lack of training, lack of supervision, lack of ambition?

Customer review rating 4.5/5

Dieudonne B. Business - Confirmed reviews ALL

simply wonderful

Customer review rating 5.0/5

M. A. M. A. Couples - Confirmed reviews ALL

We had a comfortable and relaxing stay at the hotel, and we truly appreciated the humble, kind, and welcoming attitude of the staff. However, we believe the room rates could be reviewed to offer better value for money. Including breakfast complimentary would also make the overall stay more enjoyable and satisfying. We hope the hotel will consider these suggestions to enhance the guest experience.

Customer review rating 3.0/5

Jeongyoon L. Families - Confirmed reviews ALL

I stayed in a Prestige Suite, which offered a stunning view of the Bosphorus and excellent in-room facilities. However, my overall experience could have been better in several aspects. First, there was no explanation at check-in regarding the hotel’s facilities and the benefits included with my stay. For example, I was not informed about the breakfast restaurant’s location and operating hours, the complimentary minibar, the Millésime Lounge’s opening hours, or the availability of the spa and swimming pool. Second, although I had booked the suite for three guests, the room was prepared for only two people, with insufficient amenities such as slippers and towels for the third guest. Third, the Millésime Lounge fell short of my expectations in terms of the variety and quality of its food and beverages, especially compared with my experiences at other Sofitel properties and five-star Accor hotels. Finally, breakfast service could be improved. There appeared to be insufficient staff, as I had to wait for a while to order eggs and request coffee or tea. Overall, while the suite itself was impressive, I believe there is room for improvement in guest communication, room preparation, lounge offerings, and breakfast service to ensure a more seamless and satisfying luxury hotel experience.

Customer review rating 4.0/5

Edward E. K. Families - Confirmed reviews ALL

when we were stay at sofitel, we were running out of mineral water at our room. i already call "0" and your staff at the reception said that they already send it. waiting for 50 mins, made call again and no one came. tired of waiting, i went to the hall and meet miss Gulmas and complain about the situation. she made a fast respond and bring me the mineral water ASAP.

Customer review rating 2.5/5

Anna M. D. Families - Confirmed reviews ALL

Room nice. Public spaces very average and more 4 star than 5 star. Breakfast was bad- room really not nice and buffet very average.

Customer review rating 4.5/5

Gregory R. J. P. Couples - Confirmed reviews ALL

A great hotel in an excellent spot. We arrived in the Middle of the big rain deluge and found the Sofitel to be a wonderful refuge

Customer review rating 5.0/5

Lisa D. S. Couples - Confirmed reviews ALL

The moment we walked in the door, the beautiful Entry, the well- appointed furniture, and the attentive staff welcomed us to the Taksim neighborhood. We loved our room, we loved our breakfast, we loved touring the spa and all the amenities of the hotel. We will definitely be back and highly recommend it for our families, couples, or just the solitary traveler making their way through Istanbul. The liveliness and perfect location of the hotel offers an appeal to all the senses. The easy access to all public transportation above, and below ground made touring the city, cost-effective and accessible.

Customer review rating 5.0/5

Galiema G. Couples - Confirmed reviews ALL

Amazing and so grateful to all your staff , the breakfast team, cleaning crew and sundowner team also very impressed with your staff at the spa and the therapist who gave me the Hammam treatment. Your reception staff are very friendly and welcoming and I knew from the start , our stay will be amazing!!!!

Other web-users rate our hotel

  • 911 reviews 9.6/10 Location
  • 1,153 reviews 7.5/10 Room
  • 1,930 reviews 8.5/10 Service
  • 18 reviews 7.3/10 WiFi
  • 506 reviews 7.8/10 Breakfast
  • 436 reviews 6.6/10 Cleanliness
  • 434 reviews 8.3/10 Vibe
  • 184 reviews 5.2/10 Value

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