Sofitel Istanbul Taksim 5 stars

Customer review rating (ALL Rating) 4.2/5 1,162 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,162 reviews

TripAdvisor Rating  4.5/5  999 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Abdul W. Friends - Confirmed reviews ALL

This is one of the best hotels I have stayed in. The hotel staff were amazing right from reception to housekeeping. We were really well looked after and the rooms were immaculate. Canju the customer experience lady was phenomenal, she greeted us everyday asking if everything was fine. I would absolutely 100% stay at Sofitel again.

Dear Mr. W., Thank you very much for taking the time to share such a wonderful and detailed review of your recent stay with us. We are truly delighted to read that you consider Sofitel to be one of the best hotels you have stayed in and that our perfect location, immaculate rooms, and exceptional service made your visit so memorable. Your kind words about our team mean a great deal to us, and we are especially pleased to hear that you felt well looked after throughout your stay. A heartfelt thank you for recognizing Cansu from our Guest Experience team, as well as our housekeeping colleague on the 3rd floor. We will be sure to share your compliments with them, as feedback like yours is incredibly motivating and rewarding for our colleagues. We also appreciate your constructive feedback regarding the breakfast selection. Your comments about expanding the variety of fruits and sausage options have been noted and shared with our culinary team, as we continuously strive to enhance our breakfast experience for our guests. It is wonderful to know that our sustainability initiatives were noticed and appreciated. Sustainability is a key focus for Sofitel and Accor, and your positive feedback reinforces our commitment to responsible hospitality. Thank you once again for your high recommendation and perfect scores across most areas of your stay. We would be absolutely delighted to welcome you back to Sofitel in the future for another exceptional experience. Warm regards Emrah Yıldırım Front Office Manager

Customer review rating 2.0/5

Edvard P. M. Couples - Confirmed reviews ALL

Many standard features for a 5-star hotel are missing: • Language skills and general knowledge is missing, • Concierge was never to be found, • Noise from night club continues until 1am daily, • SPA has no prior health surveys, and security limited - a male guest entered without care to our couples hamam! • Breakfast, always crowded. Food ok, service poor. • Millessime club, not worthwhile. Positives: • Incredible indoor pool, • Lovely lobby boutique Fatou, owner personally involved.

Dear Guest, We apologize that your visit did not meet the level of comfort and service we strive to deliver. Thank you for letting us know; this is being followed up internally. We would welcome the opportunity to restore your trust in a future stay. Sincerely, Sofitel Istanbul Taksim

Customer review rating 2.0/5

Miral K. Families - Confirmed reviews ALL

Check in was super delay on one room out of two.. no reasonable reason given.. could’t supply any solution for a long time.. although i suggested having better room with minimum extra charge.. on the other hand.. the house keeper was far beyond his limits and had unneeded long conversations with me.. in the last day he gave me a card and asked to rank him the best way!

Dear Miral K., Thank you for your feedback regarding your recent stay with us. I sincerely apologize for the delays you experienced during check-in, as well as the interactions with our housekeeping staff that did not meet your expectations. We strive to maintain a high standard of service and your insights are valuable in helping us improve our guest experience. Your comments about the long conversations are noted, and we will review our approach to ensure that our team respects our guests' privacy and preferences. Thank you once again for your comments. We hope to have the opportunity to serve you better in the future. Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

Wonderful Stay !

TripAdvisor rating 5.0/5

Happy2travel786 TripAdvisor review

Excellent Hotel. Best location. Outstanding views of the bosphorus. Okan at reception 10 stars. 3rd stay at the hotel and would definitely return.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, stunning views, and the service provided by Okan. We look forward to welcoming you back for your fourth visit. Best regards, Sofitel Istanbul Taksim

Customer review rating 3.5/5

Sameera K. Families - Confirmed reviews ALL

The suites we booked was nice and big,however the housekeeping wasn't good, our rooms were not cleaned properly and was always not cleaned on time. The executive lounge was very bad,definitely need more items on the menu and need to have a bigger variety of options.

Dear Sameera K., Thank you for your feedback regarding your recent stay. I apologize for the housekeeping issues you encountered and appreciate your comments on the executive lounge offerings. Your insights are valuable as we strive to enhance our services for future guests. Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

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Other web-users rate our hotel

  • 824 reviews 9.3/10 Location
  • 1,025 reviews 7.3/10 Room
  • 1,498 reviews 8.2/10 Service
  • 21 reviews 7.1/10 WiFi
  • 407 reviews 7.7/10 Breakfast
  • 359 reviews 6.3/10 Cleanliness
  • 165 reviews 5.1/10 Value
  • 119 reviews 8.4/10 Wellness Area

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