The Galata Istanbul Hotel - MGallery

Customer review rating (ALL Rating) 4.5/5 839 reviews

ALLSAFE approved hotel

Information message

The Galata Istanbul Hotel - MGallery
See on a map
+ 20 Services

Hotel extras

  • 300 Years Old Historical Turkish Bath usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Pera, Karakoy, Beyoglu and Galata

  • Suits with Galata Tower and Golden Horn view

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar
Caddesi No 21
Beyoglu
34421 istanbul
turkey

Fax: (+90)212/3173434

Check-in from 14h00

Check out up to 12h00

  • By plane

    Istanbul Airport At 20km / 12 miles

  • By boat

    KARAKOY At 0.5km / 0.31 miles

GPS:41.024193, 28.972571

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Mesai Karaköy

Unique Turkish cuisine meets modern gastronomy in Karaköy, the center of Istanbul. Delicious appetizers, unique view of Istanbul and pleasant conversations.

Our accommodation(s)

The room spaces range between 25 sqm to 42 sqm. Each room is elegantly furnished and decorated with traditional motifs on the walls in modernized forms. The rooms with view overlooking the city have a view of the Galata Tower and the Golden Horn. There are standard rooms including junior suites and executive suites opening to the terrace.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
The Galata Istanbul Hotel - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

839 reviews

TripAdvisor Rating 4.5/5

675 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

11/10 !

Customer review rating 5.0/5

Anonymous Couples - 14/01/2022 Confirmed reviews ALL

Loved our stay. Friendly staff, flexible check-in, awesome location and overall clean hotel! Highly recommend this hotel.

Well located

Customer review rating 5.0/5

Esra E. Business - 04/01/2022 Confirmed reviews ALL

The service, the staff, the rooms. everything was perfect

Dear Esra Yildiz E., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful team

Customer review rating 4.0/5

Hazel G. Families - 29/12/2021 Confirmed reviews ALL

Was a few days of a family holiday. Staff at this hotel make the place amazing. Located just below Galata Towers. Great spot and very central. Roads however are very narrow and difficult with a car. The team are extremely accommodating and very helpful with tours and advise.

Dear Hazel G., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Kubra, Ufuk and Ozgur. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 5.0/5

Nafeesah Solo - 28/12/2021 Confirmed reviews ALL

The staff was excellent in assisting me with my stay. The location is very good and the restaurant had an wonderful selection of foods and beverages.

Dear Nafeesah M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay!

Customer review rating 5.0/5

C I. Couples - 07/12/2021 Confirmed reviews ALL

The room is very neat & the location is unbeatable. However, the best part was by far the attentiveness and helpfulness of the staff. Highly recommend!

Dear Cihat I., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay, fantastic breakfast

Customer review rating 4.0/5

Alexey Business - 06/12/2021 Confirmed reviews ALL

Well located hotel with great service.

Dear Alexey V., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Good location, high standard, helpful staff

Customer review rating 4.5/5

Roderick F. Couples - 03/12/2021 Confirmed reviews ALL

Very comfortable bed, quality fittings, good standard entertainment system within a beautifully decorated room. Our bathroom was smaller this time we stayed though, even though we had the same Superior standard level of room as we did on our previous stay here. High standards of cleanliness, helpful reception and concierge staff.

Dear Roderick F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location.

Customer review rating 5.0/5

Howard F. Friends - 03/12/2021 Confirmed reviews ALL

Hotel staff were extremely courteous with a no fuss check in and very helpful with sightseeing queries.

Dear Howard F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Хорошее расположенение

Customer review rating 3.5/5

Иван Л. Families - 30/11/2021 Confirmed reviews ALL

Good afternoon! It was a pleasant stay. The staff was very friendly and kind. We express the words of appreciation to Ukuf from the front desk for being very attentive to our needs! P.S. Room cleaning has a room for improvement! A lot of dust

Dear Ivan L., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. Your kind comments have been shared with the team (especially Ufuk) At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great staff, superb views

Customer review rating 4.0/5

Jennifer A. Couples - 21/11/2021 Confirmed reviews ALL

From an excellent 30 minute Hammam treatment to wonderful views at breakfast to great pillows, we loved our stay so much. Would absolutely stay again.

Dear Jennifer A., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location and stylish atmosphere

Customer review rating 5.0/5

Maxim Families - 10/11/2021 Confirmed reviews ALL

Me and me family really enjoyed the stay at the Hotel. Interior design, convenient location, friendly staff - everything was above our expectations.

Dear Maksim T., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Yours sincerely.

Nice cosy , clean rooms

Customer review rating 4.5/5

Zeeshan Families - 05/11/2021 Confirmed reviews ALL

Very nice buffet breakfast

Dear Muhammad Zeeshan F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Customer review rating 2.5/5

Bashir Business - 04/11/2021 Confirmed reviews ALL

extremely very bad

Dear Bashir T., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding to our conversation at our lobby, we would like to express our sadness for the unfortunate situation in your room. We have considered your feedback to improve the service for the future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very nice hotel

TripAdvisor rating 5.0/5

M4829JV_ Family - 14/09/2021 TripAdvisor review

We liked everything in this hotel - very clean, nice design, friendly service, centre location, great quality breakfast. Also we've been with a 1-year-old baby and we found everything for our comfort.

Hi Dear guest, Thank you very much for staying and positive comments about our staff .We will be sharing this with our team as an encouragement. Your feedback is very important to us as our guest satisfaction is our main priority. We look forward to see you again. Warm regards from Turkey. Guest Relation Agent Guzal Perla Rasulova

Great stay

TripAdvisor rating 4.0/5

Stay568788 14/10/2020 TripAdvisor review

The hotel was great, the room... But the staff left the best impression on me. Really helpful, and generally good people. The hotel was on the best location possible. 3 minute walks to the bridge which leads you to the bazaar, and 5-6 minute walk to a bunch of restaurants and cafes.

Dear Guest Thank you for your kind words. We are glad that you enjoyed your stay and had a great time. We really appreciate the time you took to write us an amazing review. The positive comments about the staff makes us feel appreciated and makes us strive work hard :). We are looking forward to have you back in our property in the near. Thank you again. Warm Regards. Guest Relation Service

Good Hotel Good Service

TripAdvisor rating 4.0/5

Chandara K 15/03/2020 TripAdvisor review

All was good - the people, rooms and hotel. They were not busy and yet they forgot the most important request I made while booking. In fact , I received a reply acknowledging my request. My partners birthday on the 10th , the day we were checking out and I requested a slice of cake by the hotel as a surprise. The surprise I got was, it didn't come.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Simply the Best !!!

TripAdvisor rating 5.0/5

robertmP1037LN 02/03/2020 TripAdvisor review

We had a truly excellent stay at this fabulous bespoke hotel. While members of the All/Accor programme, it was only the second time to experience the MGallery brand. And it was a very smart choice by us because this is a very special spot. Well located for transport around the city via tram and public transport, but it is the hotel itself that was the best part of the experience. Super well designed with great elegance, taste and decor. It has a terrace bar that offers a spectacular fantastic view of the town and its landmarks. Fabulous restaurant too although you should book because it is very popular with the local clientele which also says a lot. Prices for delicious Turkish food were very reasonable indeed. Very extensive choice for both breakfast and dinner. So good in fact that we had dinner there each night of our stay which is very unusual for us. The team are also something very special especially for personalised service. It's not often that so many members of a hotel team remember you by name. From the experience of the professional staff at the reception to the service oriented members of the restaurant/bar/hospitality people, we were made to feel very special indeed. So polite and eager to assist in any way at all, they were all real stars! Sad to leave - but will definitely be back when we return to Istanbul. Our room was specious and spotlessly clean. Although only having a partial view of the city, it was designed to maximise natural light. Beds were luxurious and the walk-in shower just perfect.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Very Good

TripAdvisor rating 5.0/5

taleli Family - 28/01/2020 TripAdvisor review

Great Hotel. Really recomended. Good service . Cordial Staff. Great breakfast. Good location . Near tram ( Karakoy) . Good restaurants nearby. Very near Galata Tower . Amenities are good. Standart rooms are small .

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Well located but cold room

TripAdvisor rating 3.0/5

christiankowalski Business - 09/12/2019 TripAdvisor review

Situation ok Severe issue with room heating and electricity . They want a kind of complication for light and heating. But doesn’t work and Not repaired Best is the enemy of good. Hurry up with that to be Just better

Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. Our aim is to provide our guests with memorable experiences and we do apologize sincerely for any shortcomings you encountered on your stay. We deeply regret to hear that we were not able to meet your expectations. The experience you described are not characteristic of the level of service we strive to provide and we do apologize your experience was unsatisfactory. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. I hope to welcome you back to the Elysium Istanbul in the future and be able to restore your faith. Sincerely, Guest Relation Service

Repos absolu

TripAdvisor rating 5.0/5

136pascaln Solo travel - 01/12/2019 TripAdvisor review

This is my first time at MGallery Istanbul and I was not disappointed at all. The staff, from the reception to the last floor bar is very friendly / Thanks to Jiyan the greatest barman I have ever met !!! My room was very quiet and very comfortable. This hotel is located between Galata tower and Galata bridge so is very easy to move around and discover the city;

Dear Valued Guest, First of all we would like to thank you for choosing The Elysium İstanbul and the time you have taken to share your comments with us. Your positive feedback especially about our staff made us feel very happy. Thank you for sharing them with us. We look forward to welcoming you back again at The Elysium İstanbul soon. BestRegards. Guest Relation

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in istanbul