The Galata Istanbul Hotel - MGallery

We had just stayed at the M Gallery in Odessa, Ukraine and absolutely loved it. So we decided to give the one in Istanbul a try, but it was not nearly as good. The location is a bit odd down a side street with not much traffic. Getting a taxi was tricky since they generally don't drive down that street and the hotel said it's not possible for them to call for a cab (which was shocking for a hotel of this caliber). The room was fine, kind of dark and with very complicated light switches, but it was comfortable. The bathroom, however, was tiny, especially compared to the size of the room. It's so small that the door to the bathroom is constantly in your way -- they really need to redesign this. Breakfast was decent. I felt like the hotel and restaurant did a good job with Covid protocols and we felt safe. Overall an ok stay, but there are so many good hotels in Istanbul, I would probably try staying somewhere else on my next visit to the city.

Everything in Hotel is perfect!

The hotel was great, the room... But the staff left the best impression on me. Really helpful, and generally good people. The hotel was on the best location possible. 3 minute walks to the bridge which leads you to the bazaar, and 5-6 minute walk to a bunch of restaurants and cafes.

We would like to thank the hotel staff for the early check-in, courtesy, friendliness and helping us to book a table at the restaurant for our anniversary. We really enjoyed a lot.

Good upgrade, flexible check-in exactly what I needed

The time from check in to check out, it was a wonderful stay. Friendly employers and very comfortable rooms.

I absolutely loved staying at this hotel. Hotel staff made a great effort to make my stay memorable. I had the best time of my life.

All was good - the people, rooms and hotel. They were not busy and yet they forgot the most important request I made while booking. In fact , I received a reply acknowledging my request. My partners birthday on the 10th , the day we were checking out and I requested a slice of cake by the hotel as a surprise. The surprise I got was, it didn't come.

Our room was very cozy with nice lighting and finishes. The hotel overall is in a great location, it was very convenient to get to great restaurants, great bars and to so many historic sites. The restaurant and bar at the hotel has a great view too. All of the staff was very hospitable and friendly. I would love to stay at the Galata Istanbul Hotel again!

We had a truly excellent stay at this fabulous bespoke hotel. While members of the All/Accor programme, it was only the second time to experience the MGallery brand. And it was a very smart choice by us because this is a very special spot. Well located for transport around the city via tram and public transport, but it is the hotel itself that was the best part of the experience. Super well designed with great elegance, taste and decor. It has a terrace bar that offers a spectacular fantastic view of the town and its landmarks. Fabulous restaurant too although you should book because it is very popular with the local clientele which also says a lot. Prices for delicious Turkish food were very reasonable indeed. Very extensive choice for both breakfast and dinner. So good in fact that we had dinner there each night of our stay which is very unusual for us. The team are also something very special especially for personalised service. It's not often that so many members of a hotel team remember you by name. From the experience of the professional staff at the reception to the service oriented members of the restaurant/bar/hospitality people, we were made to feel very special indeed. So polite and eager to assist in any way at all, they were all real stars! Sad to leave - but will definitely be back when we return to Istanbul. Our room was specious and spotlessly clean. Although only having a partial view of the city, it was designed to maximise natural light. Beds were luxurious and the walk-in shower just perfect.

Joyful stay in very calming and historical environment . Breakfast service was very excellent comparing to other hotels in Istanbul. Hospitality of hotel staff and their care to customers , make this hotel unforgettable

These guys are amazing. They take hospitality to a different level, Great facility good value for money. Special mention about Ubut, Engin, Ayub and each and every staff in the hotel All the best for your service

Very friendly staff and amazing location

As an host i was received very kindly by the staff and both accomodations/location were amazing. Lovely hotel.

Great Hotel. Really recomended. Good service . Cordial Staff. Great breakfast. Good location . Near tram ( Karakoy) . Good restaurants nearby. Very near Galata Tower . Amenities are good. Standart rooms are small .