The Galata Istanbul Hotel - MGallery

Customer review rating (ALL Rating) 4.5/5 863 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 300 Years Old Historical Turkish Hammam usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Galata, Taksim, Galataport, Sultanahmet

  • Suits with Galata Tower and Golden Horn view

Our accommodation(s)

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu
34421 ISTANBUL
Turkey

GPS:41.024193, 28.972571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Mesai Karaköy

Unique Turkish cuisine meets modern gastronomy in Karaköy, the center of Istanbul. Delicious appetizers, unique view of Istanbul and pleasant conversations.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  863 reviews

TripAdvisor Rating  4.5/5  802 reviews

Certificate of excellence 2023

Lovely hotel

TripAdvisor rating 5.0/5

cluk_19 TripAdvisor review

Lovely suite very spacious and nice and helpful staffs. I would like to say a special thank you to Suzan - the breakfast chef, who is friendly, polite, and very kind, she is very open to accommodating special requests, one of the best shakshuka I’ve had. Thank you :)

Not that happy

Customer review rating 2.0/5

Zaynab Families - Confirmed reviews ALL

The breakfast was very very cold and had a lot Of flies on it. The food should be covered at all times.

Dear Zaynab B., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 3.5/5

Tc Solo - Confirmed reviews ALL

Hotel was good and the staff is very attentive. The only drawback is the fact that every time I left the room with my key, the AC would shutoff and therefore be very warm upon return and took a while to cool off.

Dear Thomas C., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Service

Customer review rating 5.0/5

Pulkit G. Couples - Confirmed reviews ALL

The go to hotel in Istanbul. Excellent location and great service. Special thanks to Khaled and Emirhan who went the extra mile to ensure comfort and satisfaction 👌

Dear Pulkit G., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location, breakfast could have been better.

Customer review rating 3.5/5

Nick B. Couples - Confirmed reviews ALL

over all good experience, staff was helpful

Dear Nick B., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 516 reviews 9.4/10 Location
  • 583 reviews 8.2/10 Room
  • 759 reviews 8.5/10 Service
  • 6 reviews 7.1/10 WiFi
  • 272 reviews 8.1/10 Breakfast
  • 250 reviews 6.4/10 Comfort
  • 194 reviews 8.2/10 Cleanliness
  • 171 reviews 8.7/10 Vibe

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