The Galata Istanbul Hotel - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,172 reviews

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The Galata Istanbul Hotel - MGallery - Image 1
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Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu, 34421 ISTANBUL, Turkey

Description

Hotel extras

  • 300 Years Old Historical Turkish Hammam usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Galata, Taksim, Galataport, Sultanahmet

  • Suits with Galata Tower and Golden Horn view

Our accommodation(s)

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu
34421 ISTANBUL
Turkey

GPS:41.024193, 28.972571

Telephone
Fax +90 212 417 34 34

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Abdibey Restaurant

Unique Turkish cuisine meets modern gastronomy in Karaköy, the center of Istanbul. Delicious appetizers, unique view of Istanbul and pleasant conversations.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,172 reviews

TripAdvisor Rating  4.5/5  960 reviews

Certificate of excellence 2024

Clean and Friendly. great location.

Customer review rating 4.5/5

Dtochip Families - Confirmed reviews ALL

great location. clean and friendly staff --bell service, front desk and housekeeping.

Dear Dino T., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Regina Families - Confirmed reviews ALL

Unfortunately the hotel was disappointing, there was a view of the neighboring ruined building, cleaning was poor, breakfasts were mediocre

Dear Rimma F., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent Hotel

Customer review rating 5.0/5

Dany D. Couples - Confirmed reviews ALL

Amazing hotel, professional and generous service, a truly enjoyable experience, I recommend it to everyone, special thanks to Mrs. Shahribanu who is always here to help.

Dear Dany D., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disaster hotel

TripAdvisor rating 1.0/5

ParadiseLost03 Friends getaway - TripAdvisor review

The hotel is located on a sloping street, but we were not given the scenic main building shown in the photos. Instead, we were sent to what seems like an “annex” next door called Ofton. The hotel is essentially divided into two blocks, and we were assigned to the worse one. The hotel is incredibly dirty—cleanliness is clearly not a priority. There were piles of dust everywhere: in the elevator, hallways, on the walls, and even on furniture like tables and mirrors. The room we were given was spacious but had several issues. For three people, they expected one of us to sleep on a rollaway bed with just a topper instead of a proper mattress. The toilet didn’t flush, and there was a persistent smell of sewage. We paid a lot for our vacation and for a supposedly 5-star hotel, but this doesn’t even come close to 2 stars! Cleanliness should at least be guaranteed. The restaurant was poorly lit, almost completely dark. However, the chef was always accommodating and willing to prepare alternative dishes for us. The hotel is terribly managed, and many staff members don’t speak English. On the plus side, the hotel is centrally located, but despite that, I can only give one star. You need to review your management and, most importantly, your cleanliness standards. It’s unacceptable to have a “series A” hotel and a “series B” one. We all pay the same and expect the same quality.

Great location

Customer review rating 4.5/5

Coco Families - Confirmed reviews ALL

Well located hotel with beautiful view of the old town from the bar. Fantastic service and friendly personal.

Dear Phourasamy M., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 482 reviews 9.6/10 Location
  • 585 reviews 8.1/10 Room
  • 726 reviews 8.4/10 Service
  • 230 reviews 7.7/10 Breakfast
  • 196 reviews 9.1/10 Vibe
  • 170 reviews 8.3/10 Cleanliness
  • 93 reviews 3.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.