The Galata Istanbul Hotel - MGallery

I loved it. It was amazing. The staff was amazing, amazing food and atmosphere within the hotel. The area the hotel is located is a great spot for tourists. There is a lot of things to do nearby within a walking distance of 2/3 minutes. The rooms were cleaned everyday, great room service. Helpful people all around the hotel. It’s nearby the metro station which is a plus point. Transportation is not a problem if you’re staying here.

The hotel is centrally located to visit and experience Istanbul. Most of the attractions are in waling distance.

My check-in experience was not what I expected from a 5-star hotel and not even a 4 star one. I was booked a Deluxe King Room for 6 nights, and when I arrived, we had to wait in the lobby till 2:30, and then the guy told me do you accept to go to another room with 2 separate beds !!! But I was in Istanbul for my Honeymoon with my wife! Not a good suggestion !!! And after much more waiting in the lobby, they gave us a Deluxe King Room, but the room was not ready. We didn't have slippers, no shampoo or soap. We had to call a few times to get everything in the room. I really wasn't expecting that from a 5-star hotel and especially from the Accor group.

Unfortunately, it is only possible for our customers in Turkey to book international properties with us right now. We are working on resolving the issues that have prevented us from offering you our full range of services. We apologise for any inconvenience and appreciate your continued custom with Booking.com. 1 Your reviews Property reviews Review posted The Galata Istanbul Hotel MGallery Istanbul 2021-08-30 18:44:40 10 Amazing!!!! View your review Review posted Cook’s Club El Gouna (Adults Only) Hurghada 2021-05-25 10:31:14 10 Amazing place to spend your holiday View your review Review posted Chamberlain West Hollywood West Hollywood (California) 2018-09-27 11:14:32 9.6 Exceptional Got tips on places you've been? Tell other travellers what's good in the places you've visited Rate your trips Booking Continue in the app Rated 4.5 out of 5 stars The easiest way to book & manage your trips OPEN APP List your property Desktop version Terms & Conditions Privacy & Cookies About Booking.com Copyright © 1996–2021 Booking.com™. All rights reserved. Your Reference ID is: 7C0424B Your review The Galata Istanbul Hotel MGallery Istanbul 2021-08-30 18:44:40 10 Amazing!!!! Liked · Great hotel in an amazing location, very nice and friendly staff that made our stay memorable. Special thanks to reception/concierge staff Furkan, Eyup and Ufuk for all their assistance. Definitely staying there every time i am in Istanbul.

A very nice stay in a very central hotel. Excellent from the staff always greeting us with a smile( A special shout out to Asiye who we ran into every morning and wished us a good day with a very nice smile.) The restaurant Mesai was so good we dined there multiple times during our trip. Enjoying all flavors of Istanbul. The breakfast was good but abit of a limited selection when it comes to the hot foods and there were too many items which contained sheep’s milk while not allergic we found it abit too overpowering over multiple days.

I went with my nephew to Istanbul to show him the city, so I picked the hotel because of its location near the famous Galata tower and in walkable distance between old town and independance avenue. I booked an airport shuttle via the hotel that brought us to the wrong hotel first (I had to show the driver the right hotel on google maps and we used my phone for directions. If I would be the first time to Istanbul and had no internet connection on the phone this could have been ended worse). The check in was quick (I actually did online check in before) and we received the deluxe room with view on the Galata tower. I asked for a twin bedroom yet this configuration seems not to exist for the deluxe rooms. We went to the restaurant a couple of times and the quality of the food was excellent. We also ordered room service which was quick and friendly. Something I liked less was the describing stories for some menu item, i.e. I ordered a salmon that was designed for women. But maybe it is just some old-fashioned marketing. A really less positive point during the stay was the quality of sleep because the neighbor room played guitar and the two persons sung after 1am and 3am. I first knocked to remember that they are not the only guests and it would be nice if they could understand that other guests might wanted to sleep at night. I later went to the reception and they called the room, explaining it was a couple on a romantic stay. The music volume was turned down after yet it did not become a calm night, for both the nights we stayed. The staff was in general very friendly and approachable. I booked an airport shuttle via the hotel for the way back and we were happy to be arrive at the right airport. Istanbul is a wonderful city.

The Istambul Galata hotel has been one of the greatest experiences in my life. Incredibly well located, this hotel has elegant decorations and a lovely dining room whit a delicious breakfast. The facilities are amazing, especially the unforgettable Hamman, and the kindness of the staff is excellent. The only negative point is the fact that there is a disco in the hotel and the music is too loud disturbing my rest.

In addition to above. Location so perfect. room basphorous view was so amazing. roof top restaurant view food was too good.. really enjoyed the location and vacation time. I also appreciate support from Mr. Ufuk who guided for where to go best considering the pandemic how to arrange stuff. overall very good experience.

Although night room service was extremely poor because of the staff my stay was excellent

I stayed 9 nights in the hotel and my stay with very nice all the staff are friendly and I would like to thank Mr Ozgur ( one of top Mangment Team ) for all what he did with me in my stay And his help to me during my stay in the small and big things relate my visit to Istanbul. Inshallah I expat very good work future for him in the hotel industry

It was a very pleasant stay, lovely people working there. I would have appreciated more assistance in terms of calling taxis (unless going to the airport, there's not that much help to be had) - although I also understand that the area may be hard for cabs to service. That was rather inconvenient.

Everything from checking in to checking out was amazing. the lovely team with Ufuk, burak and halit (from whom I remember) were absolutely doing everything they could to make our trip even better! Many thanks to them as well as to the house keeping team who always made our room wonderful. Many, many thanks!

service is so good ; only i use taxi every day and i dont find good service , i prefer hotel have some conection with taxi company at istanbul i waiting more about breakfast ; every day is same product , no creativity on menu , thanks

The hotel was great, the room... But the staff left the best impression on me. Really helpful, and generally good people. The hotel was on the best location possible. 3 minute walks to the bridge which leads you to the bazaar, and 5-6 minute walk to a bunch of restaurants and cafes.

All was good - the people, rooms and hotel. They were not busy and yet they forgot the most important request I made while booking. In fact , I received a reply acknowledging my request. My partners birthday on the 10th , the day we were checking out and I requested a slice of cake by the hotel as a surprise. The surprise I got was, it didn't come.