The Galata Istanbul Hotel - MGallery

The Galata Istanbul Hotel - MGallery

Customer review rating (ALL Rating) 4.4/5 485 reviews

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Hotel extras

  • 300 Years Old Historical Turkish Hammam usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Galata, Taksim, Galataport, Sultanahmet

  • Suits with Galata Tower and Golden Horn view

ALLSAFE approved hotel

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu
34421 ISTANBUL
Turkey

GPS:41.024193, 28.972571

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Mesai Karaköy

Unique Turkish cuisine meets modern gastronomy in Karaköy, the center of Istanbul. Delicious appetizers, unique view of Istanbul and pleasant conversations.

Our accommodation(s)

The room spaces range between 25 sqm to 42 sqm. Each room is elegantly furnished and decorated with traditional motifs on the walls in modernized forms. The rooms with view overlooking the city have a view of the Galata Tower and the Golden Horn. There are standard rooms including junior suites and executive suites opening to the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  485 reviews

TripAdvisor Rating  4.5/5  697 reviews

The best hotel in Istanbul

TripAdvisor rating 5.0/5

HB2022LO Friends getaway - TripAdvisor review

This is best hotel in Istanbul . The service are the best . The customer service are the best . I would like to say thanks from all member of stuff The Elysuim Taksim specifically from Burak , Bahadur and Gune . The breakfast is the best . The members staff from the kitchen are the best . Thanks for everything This is my hotel in the future

Well located boutique hotel

Customer review rating 4.5/5

Helle H. Couples - Confirmed reviews ALL

We loved how peaceful the hotel was. The rooftop restaurant offered really great service and delicious food. The room was huge, nice and clean. We loved the walk-in shower. Breakfast was exceptional with a lot of variety. Would definitely stay here again.

Dear Helle H., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic location and beautiful rooms

Customer review rating 4.0/5

Iris I. Couples - Confirmed reviews ALL

Our 4 days stay didn't start well as we were given a room that smelled like cigarette badly and had a leaky shower. Both my husband and I are non smokers so this was unacceptable to us, especially given the expectations we had of The Galata hotel. The 1st night the hotel was full and we were obliged to stay in a smelly room despite the staff's efforts to clean the air with the Ozone machine. The next day, Kubra, responsible for client relations, introduced herself to us, apologised and moved us to another, much nicer room with no cigarette smell. She also left in our new room a bottle of red wine and a note to thank us for choosing to stay at The Galata for our honeymoon in Istanbul. Kubra has been very professional, helpful and friendly - she has managed to turn a disappointing 1st night into a beautiful experience for the rest of our stay!

Dear Anna Iris I., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for your inconvenience regarding smell on your first night. However, i am super glad to turned your experience positive one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards Kubra Ozer Guest Relations Representative

Excellent service

Customer review rating 5.0/5

Monica Friends - Confirmed reviews ALL

The service is excellent. The hotel took care of our luggage when we arrived and leaving. We were also provided with city map and travel guidance. It was very helpful. Greetings from the reception everyday made the hotel home-like. The location of the hotel is good, close to the Galata and also easy to get to famous mosques. Overall, the service was wonderful which made the whole experience lovely, safe and satisfying. It is highly recommended.

Dear Monica J., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.0/5

Melissa Families - Confirmed reviews ALL

The hotel had great customer service, great location around Galata area, close proximity to the tram to get to Old Istanbul. Great Turkish breakfast! Air conditioning in the room was not cold enough although we didn't mention it until check out. We thought that we were getting a full king bed however we got 2 beds put together and one of the beds was not comfortable as it was making us "sink". The bidet toilet was splashing water in between the toilet seat and cover, and making the floor really wet. Pillow choice was great although we weren't able to get the firm memory we wanted but the hotel employee gave us the orthotic one instead which worked for us. We asked for a taxi to go to the airport. Although the taxi company isn't connected to the hotel, hotel should make sure that it is fair pricing for the clients. The taxi driver didn't want to turn on the taxi metre and charged us 400 TL. We talked to a taxi driver the day before that was picking up an M Gallery client and he said it's around 300-350 TL. We just want to make sure that we are being charged the right amount by turning on the taxi metre. We didn't want to argue with the driver as we have heard of stories that the driver can just let us go and leave us somewhere. It's still definitely a great place to stay if you're in Istanbul!

Dear Melissa B., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize regarding taxi matter. Unfortunately, Taxi is a huge problem in Istanbul like many parts of the world. However, the Istanbul Metropolitan Municipality continues to work on the issue. If you may kindly share details(time or taxi licence), we delighted to investigate this issue. It is going to be a great pleasure for us to welcome you again at The Galata Istanbul Hotel Mgallery in the nearest future. Sincerely,

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Other web-users rate our hotel

  • 435 reviews 9.2/10 Location
  • 493 reviews 7.7/10 Room
  • 651 reviews 8.5/10 Service
  • 15 reviews 5.6/10 WiFi
  • 231 reviews 8.3/10 Breakfast
  • 168 reviews 8.1/10 Cleanliness
  • 163 reviews 8/10 Food
  • 155 reviews 8.6/10 Vibe

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