The Galata Istanbul Hotel - MGallery

Customer review rating 4.5/5 603 reviews

#ALLSAFE Accor

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The Galata Istanbul Hotel - MGallery
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Hotel extras

  • Historical Turkish Bath Dating Back to Ottoman Empire

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Pera, Karakoy, Beyoglu and Galata

  • Suits with Galata Tower and Golden Horn view

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 2 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar
Caddesi No 21
Beyoglu
34421
istanbul
turkey

Tel: +902123173400

Fax: (+90)212/3173434

Check-in from 14h00

Check out up to 12h00

  • By plane

    Istanbul Airport At 20km / 12 miles

  • By boat

    KARAKOY At 0.5km / 0.31 miles

GPS :41.024193, 28.972571

Our accommodation(s)

The room spaces range between 25 sqm to 42 sqm. Each room is elegantly furnished and decorated with traditional motifs on the walls in modernized forms. The rooms with view overlooking the city have a view of the Galata Tower and the Golden Horn. There are standard rooms including junior suites and executive suites opening to the terrace.

CLASSIC ROOM, 1 King Size Bed, 25 m²

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View, Patio, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Shoe polisher(...)

SUPERIOR ROOM, 1 King Size Bed, 25 m²

Accessible room
  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: Historic side view, City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, 25 m²

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Courtyard View, Historic side view, City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Golden Horn or Galata Tower View

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Historic side view, City View, Courtyard View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar

Deluxe Room, 1 King Size Bed, 30 m²

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View, Courtyard View, Panorama view, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Shoe polisher

Deluxe Room, 1 King Size Bed, Golden Horn or Galata Tower View

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View, Panorama view, Historic side view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Shoe polisher
  • Mini Bar
Rooms

Our restaurants and bars

Peran Restaurant

Type of cuisine: International

The Galata Istanbul Hotel-MGallery serves good selection of Turkish cuisine and international dishes at its Peran Restaurant. The wine selection of international brands is as favored as the delicious meals prepared by the professional chefs.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANTON PERAN

Non contractual photo

Visit our bar whether for a hot drink, an aperitif or a light meal while watching the spectacular view of Golden Horn.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Lobby Bar

Non contractual photo

At the hotel bar, the guests benefit from the unique view of the Golden Horn while having their hot drinks and enjoy tasty appetizers.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
The Galata Istanbul Hotel - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

603 reviews

tripadvisor

TripAdvisor Rating 4.0/5

477 reviews

very disappointed by the quality of the services

Customer review rating 4.5/5

Corinne G. Families - 24/10/2020 Confirmed reviews ALL

we booked a room for 3 adults and the sofa was not comfortable at all. Moreover Breakfast is the most important amenity when staying at a hotel and I was very disappointed by the quality of the food. No choice, no pancakes, no fresh orange juice. we had to request bread every time to the waiter. It was not good enough for a five star hotel. before booking this hotel, we had a look at the breakfast and nothing was mentioned on your website.

Dear Corinne Annick Madeleine g., Thank you for taking the time to tell us about your experience at the The Galata Istanbul Hotel - MGallery. I am sorry that your experience about breakfast did not meet your expectations; please allow me to express my sincerest apologies. Because of the current situations of the pandemic, the service type of the breakfast has been changed considering the precautions to protect your health. That's why everything in breakfast is given upon request by the waiters. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fine but nothing special

Customer review rating 4.5/5

Scott H. Couples - 20/10/2020 Confirmed reviews ALL

We had just stayed at the M Gallery in Odessa, Ukraine and absolutely loved it. So we decided to give the one in Istanbul a try, but it was not nearly as good. The location is a bit odd down a side street with not much traffic. Getting a taxi was tricky since they generally don't drive down that street and the hotel said it's not possible for them to call for a cab (which was shocking for a hotel of this caliber). The room was fine, kind of dark and with very complicated light switches, but it was comfortable. The bathroom, however, was tiny, especially compared to the size of the room. It's so small that the door to the bathroom is constantly in your way -- they really need to redesign this. Breakfast was decent. I felt like the hotel and restaurant did a good job with Covid protocols and we felt safe. Overall an ok stay, but there are so many good hotels in Istanbul, I would probably try staying somewhere else on my next visit to the city.

Dear Scott H., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the taxi, our staff uses an online appliction to send a request but when the all taxis are busy in the area, it takes time to receive response from drivers. Since the hotel is located in the center area, there is a high demand for taxis especially in rainy days. It is not something dependent on us. Additionally, there is an option of online check-in for our guest who made their reservation directly via Accor system to gain time. You made your reservation via Accor system, so, you should have been able to make online check-in. Our staff at the reception works very fast but still if you don't want to lose time with the check-in procedure, there is an online option which you can use next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay!

Customer review rating 4.5/5

Kristina Solo - 16/10/2020 Confirmed reviews ALL

Everything in Hotel is perfect!

Dear Kristina L., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

TripAdvisor rating 4.0/5

Stay568788 14/10/2020 TripAdvisor review

The hotel was great, the room... But the staff left the best impression on me. Really helpful, and generally good people. The hotel was on the best location possible. 3 minute walks to the bridge which leads you to the bazaar, and 5-6 minute walk to a bunch of restaurants and cafes.

Dear Guest Thank you for your kind words. We are glad that you enjoyed your stay and had a great time. We really appreciate the time you took to write us an amazing review. The positive comments about the staff makes us feel appreciated and makes us strive work hard :). We are looking forward to have you back in our property in the near. Thank you again. Warm Regards. Guest Relation Service

A decent hotel with a friendly staff

Customer review rating 4.5/5

O. S. Couples - 13/10/2020 Confirmed reviews ALL

We would like to thank the hotel staff for the early check-in, courtesy, friendliness and helping us to book a table at the restaurant for our anniversary. We really enjoyed a lot.

Dear Shevereva O., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

They understood the international traveller

Customer review rating 4.5/5

Lawtg Business - 08/10/2020 Confirmed reviews ALL

Good upgrade, flexible check-in exactly what I needed

Dear Lawrence G., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic experience!!!

Customer review rating 4.5/5

T D. Couples - 08/10/2020 Confirmed reviews ALL

The time from check in to check out, it was a wonderful stay. Friendly employers and very comfortable rooms.

Sayın Taskin D., The Galata Istanbul Hotel - MGallery ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Amazing hotel with best views over Istanbul (with amazing staff)

Customer review rating 4.5/5

Adam S. Solo - 24/09/2020 Confirmed reviews ALL

I absolutely loved staying at this hotel. Hotel staff made a great effort to make my stay memorable. I had the best time of my life.

Dear Adam S., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Mr Baran who made your check-in and and Mr Ozgur who upgraded your room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Hotel Good Service

TripAdvisor rating 4.0/5

Chandara K 15/03/2020 TripAdvisor review

All was good - the people, rooms and hotel. They were not busy and yet they forgot the most important request I made while booking. In fact , I received a reply acknowledging my request. My partners birthday on the 10th , the day we were checking out and I requested a slice of cake by the hotel as a surprise. The surprise I got was, it didn't come.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Great Location

Customer review rating 4.5/5

Stacy N. Couples - 05/03/2020 Confirmed reviews ALL

Our room was very cozy with nice lighting and finishes. The hotel overall is in a great location, it was very convenient to get to great restaurants, great bars and to so many historic sites. The restaurant and bar at the hotel has a great view too. All of the staff was very hospitable and friendly. I would love to stay at the Galata Istanbul Hotel again!

Dear Stacy N., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sima

Simply the Best !!!

TripAdvisor rating 4.0/5

robertmP1037LN 02/03/2020 TripAdvisor review

We had a truly excellent stay at this fabulous bespoke hotel. While members of the All/Accor programme, it was only the second time to experience the MGallery brand. And it was a very smart choice by us because this is a very special spot. Well located for transport around the city via tram and public transport, but it is the hotel itself that was the best part of the experience. Super well designed with great elegance, taste and decor. It has a terrace bar that offers a spectacular fantastic view of the town and its landmarks. Fabulous restaurant too although you should book because it is very popular with the local clientele which also says a lot. Prices for delicious Turkish food were very reasonable indeed. Very extensive choice for both breakfast and dinner. So good in fact that we had dinner there each night of our stay which is very unusual for us. The team are also something very special especially for personalised service. It's not often that so many members of a hotel team remember you by name. From the experience of the professional staff at the reception to the service oriented members of the restaurant/bar/hospitality people, we were made to feel very special indeed. So polite and eager to assist in any way at all, they were all real stars! Sad to leave - but will definitely be back when we return to Istanbul. Our room was specious and spotlessly clean. Although only having a partial view of the city, it was designed to maximise natural light. Beds were luxurious and the walk-in shower just perfect.

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

Hotel sight was wonderful reminding historic place accompanying the sense of calming and soothing

Customer review rating 4.5/5

Vafa D. Families - 26/02/2020 Confirmed reviews ALL

Joyful stay in very calming and historical environment . Breakfast service was very excellent comparing to other hotels in Istanbul. Hospitality of hotel staff and their care to customers , make this hotel unforgettable

Dear Vafa D., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay...Amazing Hospitality

Customer review rating 4.5/5

Dhavaraj S. A. Business - 24/02/2020 Confirmed reviews ALL

These guys are amazing. They take hospitality to a different level, Great facility good value for money. Special mention about Ubut, Engin, Ayub and each and every staff in the hotel All the best for your service

Dear Dhavaraj Solomon A., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff were amazinb

Customer review rating 4.5/5

Mark A. Friends - 06/02/2020 Confirmed reviews ALL

Very friendly staff and amazing location

Dear Mark A., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bon séjour

Customer review rating 4.5/5

Mug Business - 04/02/2020 Confirmed reviews ALL

As an host i was received very kindly by the staff and both accomodations/location were amazing. Lovely hotel.

Dear Moussa N., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very Good

TripAdvisor rating 4.0/5

taleli Family - 28/01/2020 TripAdvisor review

Great Hotel. Really recomended. Good service . Cordial Staff. Great breakfast. Good location . Near tram ( Karakoy) . Good restaurants nearby. Very near Galata Tower . Amenities are good. Standart rooms are small .

Dear Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. We would love to welcome you back here again on your upcoming trips Warm Regards. Guest Relation Service

A Stay from 3 to 5 Jan 2020

Customer review rating 4.5/5

Dr L. Families - 07/01/2020 Confirmed reviews ALL

Overall I am happy BUT unfortunately I was given a room right under the restaurant with a live band. The music was noisy on both nights of my stay.

Dear Beng Soon L., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.5/5

Yulia Solo - 15/12/2019 Confirmed reviews ALL

Good room , tasty breakfast , perfect location . Personal on reception would be more friendly. Except personal on reception everything was great .

Dear Yulia B., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice position. In the middle of old and new city. Near Galata tower

Customer review rating 4.5/5

Tt Couples - 12/12/2019 Confirmed reviews ALL

The hotel with the nice view. All staffs are very friendly and helpful. The room is too small and the there is smell comes up from the sink in the bathroom. Our room unfortunately looking at the evelator so the windows (blind curtain) need to close at all time.

Dear Nguyen tu Tram T., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but cold room

TripAdvisor rating 4.0/5

christiankowalski Business - 09/12/2019 TripAdvisor review

Situation ok Severe issue with room heating and electricity . They want a kind of complication for light and heating. But doesn’t work and Not repaired Best is the enemy of good. Hurry up with that to be Just better

Dear Guest, Thank you for taking the time to share your review regarding your recent stay with us. Our aim is to provide our guests with memorable experiences and we do apologize sincerely for any shortcomings you encountered on your stay. We deeply regret to hear that we were not able to meet your expectations. The experience you described are not characteristic of the level of service we strive to provide and we do apologize your experience was unsatisfactory. I have taken all notes and wish to thank you once again for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continuously. I hope to welcome you back to the Elysium Istanbul in the future and be able to restore your faith. Sincerely, Guest Relation Service

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