Mercure Istanbul Bomonti 5 stars

TripAdvisor rating 3.6/5 549 reviews

Best price
guarantee
Mercure Istanbul Bomonti - Image 1
Mercure Istanbul Bomonti - Image 2
Mercure Istanbul Bomonti - Image 3
Mercure Istanbul Bomonti - Image 4
Ergenekon Caddesi No 62 A, Bomonti Sisli, 34377 ISTANBUL, Turkey

Description

Our accommodation(s)

Hotel location

Mercure Istanbul Bomonti

Ergenekon Caddesi No 62 A, Bomonti Sisli
34377 ISTANBUL
Turkey

GPS:41.054276, 28.982166

Telephone
Fax +90 212 368 66 69

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DIAMOND

Mercure Istanbul Bomonti Hotel offers unique dishes for your taste from the world cuisine throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.6/5  549 reviews

Three star hotel

TripAdvisor rating 1.0/5

Mahboube V TripAdvisor review

The toilet and bathroom were dirty.The room was not cleaned properly.There were cobwebs around the windows.There was an unpleasant smell in the room and the breakfast was very ordinary.The location of the hotel was very busy and noisy.At first there was no electric kettle in the room, but they brought it to us after we reported it. Tea or tissues were not refilled every day.

🚨 WARNING: AVOID MERCURE ISTANBUL BOMONTI – LUXURY ITEMS “DISAPPEAR” 🚨

TripAdvisor rating 1.0/5

Mikita S TripAdvisor review

As someone who frequently travels for business and private across Europe, I have come to expect a certain level of professionalism, particularly from a hotel operating under a globally recognized brand like Accor Hotels. Unfortunately, my experience at Mercure Istanbul Bomonti has been profoundly disappointing, raising significant concerns about the handling of guests’ personal belongings and the overall accountability of hotel management. The Incident • I stayed at Mercure Istanbul Bomonti from February 10-15, 2025. • On the day of checkout (4:30 AM), I unintentionally left a very expensive black DIOR shirt in my room. • Just a few hours later, I contacted the front desk, and they confirmed that my item had been found. • Due to local DHL shipping restrictions, I was unable to arrange a courier myself, so my assistant stepped in. The hotel agreed to ship the item to me at my own expense, which I promptly accepted. • However, after this agreement, all communication from the hotel ceased—emails and calls were ignored, and no further updates were provided regarding my property. Unanswered Questions & Serious Reputational Concerns At this point, I am left wondering: Why would a hotel refuse to facilitate the return of a guest’s confirmed lost item? Given the circumstances, this raises serious concerns about how personal belongings are handled in this establishment. While I understand that operational delays can occur, what is unacceptable is the complete lack of communication and refusal to uphold a basic standard of service. This is not just a logistical failure—it is a customer service and brand reputation issue. Accor claims to be a leading hospitality brand, yet they allow such shady and irresponsible behavior in one of their properties. If they are incapable of handling something as simple as shipping a forgotten item, what does it say about their overall service quality and security?

good but need some changes

TripAdvisor rating 3.0/5

978kasrah TripAdvisor review

i want to write honestly for everyone who want to go to this hotel , positive things : very good breakfast i mean very complete , excellent location ( 4 min walking to osmanbey metro ) and all you need you can find in the hotel street such as markets,pharmacy, restaurant, exchange and etc. the lobby was good ... negatives things are : very rude behavior of a man in reception, he thinks he is the boss and didnt answer to passengers . the rests of receptionist didn't answer like a human :) the room is normal size,not big not small but a little old..not bad.. just it would be better..toilet not very clean it should change. they didnt have Iron to give us :)) it is not ok for 5 stars hotel at all . but totally i will choose this hotel compare to other worse hotels in Istanbul.. if you wanna go to hang out in Istanbul it is the best hotel you can choose ... i hope this review can help you guys .

Double charged

TripAdvisor rating 1.0/5

Amgad S Couples - TripAdvisor review

Double charge Paid in the hotel and after a week charge again from my credit card Very poor customer services No one helping They trying to avoid communication Try to avoid going there Never go back Location not bad but try to be careful from your money

Reasons for not choosing

TripAdvisor rating 1.0/5

MohammadReza R Couples - TripAdvisor review

I am staying in this hotel now I never recommend it because there is no indication of its stars. For example: the air conditioning system is central and the room temperature is 17 degrees and there is no way to make it warmer. He doesn't even have a toothbrush or toothpaste. The bar inside the room is completely empty. The temperature of the pool is 20 degrees, which means it is completely unusable. Wet sauna does not work either. On the first floor, the sound of the street can be heard completely and you cannot rest in peace. Maybe the breakfast gets the points of a 4-star hotel, but the rest is very weak

In partnership with TripAdvisor

Other web-users rate our hotel

  • 203 reviews 8.4/10 Location
  • 292 reviews 5.6/10 Room
  • 395 reviews 7.2/10 Service
  • 27 reviews 4.5/10 WiFi
  • 157 reviews 5.8/10 Cleanliness
  • 91 reviews 7.3/10 Breakfast
  • 30 reviews 3.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Istanbul

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.