Rixos Tersane Istanbul 5 stars

Customer review rating (ALL Rating) 4.4/5 1,318 reviews

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Description

Hotel extras

  • Located at the heart of the new luxury living 242,000 area in the city center

  • Large variety of dining facilities by sea view

  • 2 large Ballrooms with maksimum 2016 seating capacity

  • Luxurious rooms with sea and city view

  • Infinity Pool

Our accommodation(s)

Hotel location

Rixos Tersane Istanbul

Camiikebir Mahallesi, Taskizak Tersanesi Caddesi, No 23 1 Beyoglu
34440 ISTANBUL
Turkey

GPS:41.034376, 28.961057

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,318 reviews

Customer review rating 5.0/5

Batoul A. K. Families - Confirmed reviews ALL

It's perfectly located where every main area is within 15ish mins drive. Aside from the great sevices and amenities, the staff are the best in town. I've stayed at over 10 different hotels in Istanbul in the last years yet none had such amazing staff where every single one of them was happy at their job. A well done for the management team for keeping their employees happy which reflects on the great interactions and services they provide for guests!! I'll definitely be coming back and recommending it to everyone I know!!

Dear Batoul A. K., Thank you for sharing your wonderful feedback regarding your recent visit to Rixos Tersane Istanbul. We are delighted to hear that you appreciated our prime location and the exceptional service provided by our dedicated team. It is our priority to ensure that our guests feel welcomed and well taken care of, and your kind words affirm that we are achieving this goal. Moreover, we are proud of our staff's commitment to providing a positive experience for all our guests. Your intention to return and recommend us to others is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Levent Suyolcuoğlu General Manager

Customer review rating 5.0/5

Grigore I. I. Couples - Confirmed reviews ALL

i love rixos. there were problems but the guest services person ( a tall woman, i dont remember her name ) , helped us and took care of us. thank you

Dear Grigore I. I., Thank you for your kind words regarding your recent stay at Rixos Tersane Istanbul. We sincerely appreciate your recognition of our guest services staff and their efforts in ensuring your comfort, despite any issues you encountered. Levent Suyolcuoğlu General Manager

Customer review rating 5.0/5

Amani A. Couples - Confirmed reviews ALL

The place is clean and wonderful and the staff ( Kubra, Mohammed and recipients) are very friendly and helpful and all time want to satisfy us, and give us many free things and make our stay unforgettable by their surprise, the location is great

Dear Amani A., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the luxury of our hotel and found our staff to be friendly and accommodating. It is our goal to create unforgettable experiences for our guests. We look forward to welcoming you back in the future. Levent Suyolcuoğlu General Manager

Customer review rating 4.0/5

Fateel A. Families - Confirmed reviews ALL

I would recommend the hotel for others given the hotel location, serving good foods and comfortable rooms but few services need to be improved like responding fast to guests and no delay in the check-in time.

Dear Fateel A., Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our prime location, quality dining, and comfortable accommodations. However, I regret that our service did not meet your expectations, particularly in terms of response times and check-in efficiency. Your insights are invaluable, and they will be considered as we continue to enhance our guest experience. Levent Suyolcuoğlu General Manager

Customer review rating 1.5/5

Maryam A. Families - Confirmed reviews ALL

Totally not interested

Dear Maryam A., Thank you for your feedback. I apologize for your experience regarding room cleanliness and service efficiency. We appreciate your kind words about our security staff and will take your comments into consideration for future improvements. Levent Suyolcuoğlu General Manager

Other web-users rate our hotel

  • 608 reviews 8/10 Location
  • 884 reviews 8.1/10 Room
  • 1,596 reviews 8.5/10 Service
  • 13 reviews 3.2/10 WiFi
  • 650 reviews 9.7/10 Vibe
  • 461 reviews 9.1/10 Breakfast
  • 450 reviews 8.2/10 Food
  • 409 reviews 8.2/10 Amenities

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