Rixos Tersane Istanbul 5 stars

Customer review rating (ALL Rating) 4.4/5 1,643 reviews

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Description

Hotel extras

  • Located at the heart of the new luxury living 242,000 area in the city center

  • Large variety of dining facilities by sea view

  • 2 large Ballrooms with maksimum 2016 seating capacity

  • Luxurious rooms with sea and city view

  • Infinity Pool

Our accommodation(s)

Hotel location

Rixos Tersane Istanbul

Camiikebir Mahallesi, Taskizak Tersanesi Caddesi, No 23 1 Beyoglu
34440 ISTANBUL
Turkey

GPS:41.034376, 28.961057

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,643 reviews

Customer review rating 4.5/5

Wadih A. Business - Confirmed reviews ALL

Perfect location,great breakfast,clean

Customer review rating 4.0/5

Mohd A. A. Families - Confirmed reviews ALL

Every thing is good

Customer review rating 1.0/5

Ayesha A. D. Business - Confirmed reviews ALL

The location, cleanliness, and overall experience were excellent. My room was particularly well maintained by Ms. Süreyya, who did a wonderful job and truly made me feel at home. The breakfast was also very good. However, I encountered an unfortunate issue with the concierge service. I had left a gift bag containing chocolates at the concierge desk for a colleague who was attending the same meeting and staying at the hotel. I clearly provided the room number, and the staff member took a photo of the bag and noted the details. Despite this, the bag was never delivered. I only discovered this after checking with my colleague, who confirmed that he had not received anything. When I followed up, I was informed that the bag had been delivered to another room. This explanation is difficult to accept, as the bag included a card with my name and institutional affiliation, which should have made any error immediately noticeable and correctable. While I appreciate that the hotel kindly provided my colleague with a replacement before his departure, I was disappointed that no one reached out to me directly to explain the situation or offer an apology, despite my multiple follow-up calls. For a five-star hotel, such a lapse in handling a simple and basic request is not acceptable.

Customer review rating 5.0/5

Yousef A. A. Couples - Confirmed reviews ALL

It was my first visit to Istanbul my and first experience staying & its was wonderful stay

Dear Yousef A. A., Thank you very much for your kind feedback. We are delighted to hear that your first visit to Istanbul and your first stay with us were such a wonderful experience. It is truly a pleasure to know that we could contribute to making your trip memorable. We hope to welcome you back again in the future for another great stay. Kind regards, Levent Suyolcuoğlu General Manager

Customer review rating 4.5/5

Annalese C. F. Business - Confirmed reviews ALL

Great stay, very safe and beautiful location. Attentive staff. One small point would be around understanding of English by some restaurant staff which led to mix up with drinks or drinks not served at all at breakfast and dinner.

Other web-users rate our hotel

  • 764 reviews 7.9/10 Location
  • 1,063 reviews 8.2/10 Room
  • 2,023 reviews 8.6/10 Service
  • 15 reviews 4.4/10 WiFi
  • 790 reviews 9.8/10 Vibe
  • 581 reviews 9.3/10 Breakfast
  • 505 reviews 8.4/10 Amenities
  • 397 reviews 7.8/10 Comfort

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