Rixos Pera Istanbul 5 stars

Customer review rating (ALL Rating) 4.6/5 847 reviews

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Description

Hotel extras

  • Central location

  • Golden Horn view

  • Spacious accommodation

  • Meetings and banquets

  • Dining Facilities

Our accommodation(s)

Hotel location

Rixos Pera Istanbul

Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu
34440 ISTANBUL
Turkey

GPS:41.033374, 28.97497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  847 reviews

TripAdvisor Rating  4.5/5  1,759 reviews

Certificate of excellence 2023

Always a good experience

TripAdvisor rating 5.0/5

Soufiane L TripAdvisor review

We have stayed at this hotel on different occasions over the last few years, the service always meets our expectations. Thanks to Elmira and Emre for their availability and impeccable work. We will definitely come back !

Dear Soufiane, Thank you so much for choosing Rixos Pera Istanbul and your lovely review. I am glad that we were able to meet your expectations thanks to our staff, in particular Elmira & Emre. We are definitely looking forward to seeing you here soon as a loyal guest! Best regards, Huseyin Akartuna Front Office Manager

Standout location and staff

TripAdvisor rating 5.0/5

Aleksandra B TripAdvisor review

I stayed here for nine days with family to celebrate my mother’s birthday and it was our first time in Istanbul. The location is excellent as it is in only a couple blocks away from vibrant city streets with stores, cafes, historical landmarks, and a short picturesque walk to the Bosphorus ferry/water taxi docks and the old town. Despite the hotel being close to the highway, which is convenient for airport/longer distance travel, it is highly soundproof. We have also experienced some of the best service as the staff (including general manager, Mr Huseyn Akartuna, Mr Ugurcan Sedin, Elmira, restaurant and spa staff) did everything to make sure we were making the most of our stay, from recommending optimal walking routes (we did around 20,000 steps a day) to explaining various transport options, including government ferry routes and using water taxis, which was much better way to get around compared to relying on taxis in heavy traffic. They also scheduled airport transfers, booked restaurants, and changed our accommodation arrangements to provide us with more space and better views. We also really enjoyed daily breakfast in the rooftop restaurant, with a wide selection of cold cuts, veggies, smoked salmon, and hot dishes, including egg station, grilled halloumi, sausage and potatoes/veggies.

Dear Aleksandra, Thank you so much for taking your time to share your experience at Rixos Pera Istanbul. I am more than delighted to hear you enjoyed your stay. As you mentioned, we are located basically at the heart of the city and it is very easy to reach any spot within minutes by walk or public transportation. Our breakfast, at the Era Rooftop, is also something that we are very proud of and I am glad you found lots of options to try. My biggest appreciation is for your kind words my colleagues, including me. I can't thank you enough for such a lovely comment about my team. Please kindly be informed that your review has been shared with all of them. We are looking forward to welcoming you again soon here at Rixos Pera Istanbul! Best regards, Huseyin Akartuna Front Office Manager

Istanbul Trip

TripAdvisor rating 5.0/5

Thierry P TripAdvisor review

A very nice hotel, with very friendly staff. A big thank you to Mr Nuri for his expert advice on Istanbul places to visit and good restaurants and to Mr Ihlan for his attentions, his helpfulness and his commitment. They are truly exceptional people to Meeting during your stay.

Dear Thierry, Thank you very much for taking your time to share your experience at Rixos Pera Istanbul. I'm delighted to see that your stay went very well thanks to our Head Concierge Mr. Nuri and bellboy, Ilhan. Your lovely review has been shared with the team as well. Looking forward to seeing you here again soon! Best regards, Huseyin Akartuna Front Office Manager

Well located and excellent hotel

Customer review rating 5.0/5

Siobhan W. Couples - Confirmed reviews ALL

Great location and lovely room excellent staff very attentive and comfy rooms.

Dear Siobhan W., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, nice rooms. Can be done more

Customer review rating 4.0/5

N. D. Couples - Confirmed reviews ALL

We were well received at the hotel. The staff was welcoming and kind. The rooms are large and well decorated, but there is mold in the bathroom. We stayed for a week and four of the days after a long day the room was still not cleaned at 6pm. We got a free drink on the first day which was a bit of a relief after a hard day. The bathroom itself was not cleaned either day. The empty bottles were there. The capsules for the paid coffee were loaded on the last day, despite our request that they supply us with new ones. We were left with the impression that most of the reception staff did not understand English and communication was difficult at times. When checking out, we had to leave the hotel early and decided to settle the bar bill and massages the night before. There was a big misunderstanding in the prices and discounts we had when booking. Everything was clarified and we paid everything in the evening, in the morning we were told that we owe an amount for the room that we had paid before we arrived at the hotel. It took a while to clear that we had paid, which delayed us a bit to the airport. In general, we are satisfied, but for a five-star hotel, more can be expected. We were also satisfied with the massages.

Dear Dimo D., Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 671 reviews 9.3/10 Location
  • 769 reviews 6.7/10 Room
  • 966 reviews 8.9/10 Service
  • 16 reviews 5/10 WiFi
  • 331 reviews 7.8/10 Breakfast
  • 301 reviews 5.9/10 Cleanliness
  • 242 reviews 7.2/10 Vibe
  • 186 reviews 7.2/10 Amenities

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