Rixos Pera Istanbul 5 stars

Customer review rating (ALL Rating) 4.5/5 488 reviews

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Description

Hotel extras

  • Central location

  • Golden Horn view

  • Spacious accommodation

  • Meetings and banquets

  • Dining Facilities

Our accommodation(s)

Hotel location

Rixos Pera Istanbul

Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu
34440 ISTANBUL
Turkey

GPS:41.033374, 28.97497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  488 reviews

Customer review rating 4.0/5

Navna M. Friends - Confirmed reviews ALL

The location was very good and staff was sweet and helpful. It was a pleasant stay

Customer review rating 4.5/5

Oscar M. R. Solo - Confirmed reviews ALL

The only thing that stopped me to give a 10 was that my room Faced the courtyard and it was very noisy at least until 9pm

Dear Oscar M. R. , Thank you very much for sharing your feedback and for choosing to stay with us. We are pleased to hear that you had an overall positive experience. At the same time, we are sorry to learn that the noise from the courtyard affected your comfort in the room. Please accept our sincere apologies for this inconvenience. Your comment has been noted and will be shared with the relevant departments so that we can review and take possible measures to improve guest comfort in similar situations. We truly value your constructive feedback, as it helps us enhance our services. We hope to have the opportunity to welcome you back again and provide you with a completely flawless stay. Warm regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 3.0/5

Zoltan F. Friends - Confirmed reviews ALL

I would say - this isn't a 5 star hotel, very nice for 4 - but missing the marks. Check-in was robotic and not explained all hotel services, nor fnb options, plus said breakfast was not included, later on checked my reservation details and clearly it was - so hotel took money, for something we did not consume. I had asked for sofa bed to be prepped in advanced, wasnt done. Gold membership was not mentioned. There was no turn down service, and during stayover cleaning, coffee was not replenished and glassware was not cleaned, asked for coffee to be topped up and did not happen till we went asked again. Little details but - it make or break

Customer review rating 0.5/5

Daniel G. Couples - Confirmed reviews ALL

Went for my birthday (which the hotel was aware of) and booked the Premium room with Golden Horn view. They gave me the incorrect room/a room nothing like the pictures. It had one small window at the end with no Golden Horn view. I told reception and they initially tried to say I was in the correct room. I invited someone to my room and showed them how it was nothing like the photos advertised and how you could not physically see the Golden Horn. Stayed there for 3 of the 4 nights and then was told by reception I would get “upgraded” to a “wonderful” room which just turned out to be the room I had actually booked - not an upgrade. Additionally, small things like charging for coffee pods in the room, really did not feel like a 5 star hotel. This is something I have seen as complimentary in almost every hotel, and even airbnbs. One night after dinner (Saturday) we decided to check out the rooftop and get a drink there. Came back all the way to hotel to see it was shut off for a wedding.

Customer review rating 5.0/5

Dimitrios V. Families - Confirmed reviews ALL

we are customers of your hotel when we visit istanbul ( one or two times per year) and we prefer to stay in Rixos because it is in the city center

Dear DIMITRIOS V. , Thank you very much for your kind message and for your continued loyalty to our hotel. We are truly honored to hear that you choose to stay with us whenever you visit Istanbul, one or two times a year, and that our central location is convenient for your travels. It is always a pleasure to welcome returning guests, and we sincerely appreciate your trust and preference for Rixos. We look forward to hosting you again on your next visit and ensuring another comfortable and enjoyable stay. Warm regards, Lale Mammadova Guest Relations Supervisor

Other web-users rate our hotel

  • 716 reviews 9.3/10 Location
  • 848 reviews 7/10 Room
  • 1,036 reviews 9/10 Service
  • 11 reviews 7.8/10 WiFi
  • 390 reviews 8.3/10 Breakfast
  • 274 reviews 7.1/10 Cleanliness
  • 206 reviews 7.4/10 Amenities
  • 177 reviews 3.3/10 Value

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