Rixos Pera Istanbul Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 909 reviews

Information message

Rixos Pera Istanbul
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+ 17 Services

Hotel extras

  • Central location

  • Golden Horn view

  • Spacious rooms & suites

  • Meetings and banquets

  • Vibrant neighbourhood

Hotel location

Rixos Pera Istanbul

Kamerhatun Mesrutiyet Cad No44
Tepebasi Beyoglu
34440 istanbul
turkey

Check-in from 14h00

Check out up to 12h00

  • TEPEBASI:  TEPEBASI

  • Sishane stop by subway:  Sishane

  • By plane

    ATATURK YESILKOV At 20km / 12.43 miles - Shuttle paying

GPS:41.033374, 28.97497

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Rixos Pera Istanbul reflects the unique characteristics of the Pera district in its interior design. Rixos Pera Istanbul offers convenience in 95 rooms and 21 suites ranging between 28 and 80 sqm, either with a magnificent view of the Golden Horn.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 125

  • Maximum capacity: 102 people

Find out more

Our guest reviews for
Rixos Pera Istanbul

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

909 reviews

TripAdvisor Rating 4.5/5

1,563 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 2.0/5

Bader A. Business - 10/01/2022 Confirmed reviews ALL

Its a bad experience and bad cleaning for the room snd my bed was broken and the safety box is not working and i call them to fix it but no one fix until the last day

Dear Bader a., Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.5/5

Roger J. Business - 09/01/2022 Confirmed reviews ALL

Great service from the front door onwards!

Dear Roger J., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A 5+ star experience!

Customer review rating 5.0/5

S. C. W. Couples - 28/12/2021 Confirmed reviews ALL

Thank you for the room upgrade, arrangement and everything! The property is well maintained, beautifully designed and elegantly decorated, matching the 5 stars standard. The hotel is located next to a busy road, but my room was away from the busy road. It was quiet, with an excellent view of Pera. 2 minutes walk from Taksim area, and the hotel is surrounded by restaurants! Received a warm welcome from the moment I stepped out of the taxi, staff were very friendly and helpful. Fast and smooth check-in, luggages was sent to our room in minutes. Needed help on the COVID-19 test and transport to the airport, the gentlemen at the lobby were very knowledgeable, quick acting and helpful. Rooftop restaurant is a MUST go breakfast place, food was good, spread was decent, staff were friendly and the view was magnificent! Crews in the restaurants, cafes and pub provided top notch services. Overall a 5 stars experience for me. Have stayed in quite a number of Accor hotels, and this is one of the TOP experiences I have!

Dear CHOONG W. S., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It is a Rixos!

TripAdvisor rating 5.0/5

Choong Wai S 27/12/2021 TripAdvisor review

The property is well maintained, beautifully designed and elegantly decorated, matching the 5 stars standard. The hotel is located next to a busy road, but my room was away from the busy road. It was quiet, with an excellent view of Pera. 2 minutes walk from Taksim area, and the hotel is surrounded by restaurants! Received a warm welcome from the moment I stepped out of the taxi, staff were very friendly and helpful. Fast and smooth check-in, luggages was sent to our room in minutes. Needed help on the COVID-19 test and transport to the airport, the gentlemen at the lobby were very knowledgeable, quick acting and helpful. Rooftop restaurant is a MUST go breakfast place, food was good, spread was decent, staff were friendly and the view was magnificent! Crews in the restaurants, cafes and pub provided top notch services. Overall a 5 stars experience for me. Have stayed in quite a number of Accor hotels, and this is one of the TOP experiences I have!

Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your Rixos Pera Istanbul experience. We will share your valuable comments with our team members. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at the Rixos Pera each time you visit Istanbul. Best regards, Rixos Pera / Istanbul

Amazing hotel

Customer review rating 5.0/5

Majed Solo - 25/12/2021 Confirmed reviews ALL

My favorite boutique hotel in istanbul , very friendly staff , very clean rooms , amazing rooftop with delicious food .

Dear Majed M., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 2.5/5

Makram Business - 24/12/2021 Confirmed reviews ALL

I have suffered from the mattress which have caused me serious back issues. They have changed it for me but the second one was a bit better

Dear makram h., Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

wonderful building lack of educated staff

Customer review rating 2.5/5

Dr. M. B. Business - 20/12/2021 Confirmed reviews ALL

Rixos Pera Istanbul is a wonderful renovated hotel with a lot of chances to satisfy a guest. But unfortunately it is an example for an investment which is decreased by the people who work there. I as a guest did not feel well served. There were many points: as a accor diamond I should get a welcome drink. I got a voucher for gold and platinum…..when I went to the bar and kindly asked for a glas of white wine, the answer was “no, with that voucher you get a pina colada, that’s it”. Only after asking a higher level and several discussions with barkeeper, I got my glas of white wine. If people act like this, you are more disappointed than without any voucher. Next example: We reserved a table for dinner with 3 persons at the roof top restaurant. When we arrived there on time, the music was incredibable loud. I asked to reduce a bit, the answer was “no our concept is music….”.We were placed in a (cold) corner and had to ask for everything (the waiter always tried not to look in our direction). Last thing: check out procedure at 06:00 in the morning took more than 8 minutes (I had to go to the airport…) because the staff was so untrained.

Dear Michael B., Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent

Customer review rating 5.0/5

D. Friends - 20/12/2021 Confirmed reviews ALL

.Clean. I want to thank Muhammad and Daria from the reception.good service

Dear d. dikla, We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 2.5/5

Cristina Couples - 19/12/2021 Confirmed reviews ALL

In the bathroom was a bad smell all the time. Not so clean The bed sheets not looking so good

Dear Cristina D., Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A great experience.

Customer review rating 5.0/5

Pouya M. Families - 17/12/2021 Confirmed reviews ALL

The staff is very professional and attentive.

Dear Pouya M., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 4.5/5

Mohamad A. Solo - 13/12/2021 Confirmed reviews ALL

Ulas Gokel

Dear Mohamad A., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I was very happy

Customer review rating 4.5/5

Ody Solo - 12/12/2021 Confirmed reviews ALL

Excellent location, good staff, and very nice breakfast, close to centre

Dear ody S., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good location, breakfast and bed!

Customer review rating 4.0/5

Dexter9131 Couples - 07/12/2021 Confirmed reviews ALL

We were assigned to a room in the main building upon arrival. Because of winter season, the management has turned of the air conditional in the main building which makes the room really warm. The hotel staff quickly upgraded us to suite room located in the second building which comes with air conditional after we demand for a cooler temperature. The breakfast is served at the roof top restaurant at the main building and the view was phenomenal. The breakfast is very delicious with a wide range of choices. We also like the Starbucks which is located just at the ground floor of second building. Just a small little complain with the suite room assigned as it could very noisy due to the restaurant and bar around the area. You should definitely avoid room facing the bars/restaurant if you want a quiet sleep.

Dear Sze Da Y., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 2.0/5

Sami Business - 07/12/2021 Confirmed reviews ALL

Booked Through Accor. the reception couldn't find my booking and kept me waiting for 40 minutes before they can check me in. most of the reception staff seem to have an attitude. Room was ok. shower glass door was leaking water outside.

Dear Sami A., Thank you for taking the time to tell us about your experience at the Rixos Pera Istanbul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent clean and beautiful hotel.

Customer review rating 5.0/5

Edel Friends - 06/12/2021 Confirmed reviews ALL

Staff all very professional and helpful, rooms were extremely clean and comfortable. Hotel has everything you could need whilst staying in Istanbul. I will definitely return.

Dear Edel O., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

N..ali Solo - 05/12/2021 Confirmed reviews ALL

excellent breakfast very clean room Excellent staff response

Dear Ali N., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing stay

Customer review rating 5.0/5

Ahmed E. Friends - 05/12/2021 Confirmed reviews ALL

Was like a palace

Dear Ahmed E., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Syed Families - 05/12/2021 Confirmed reviews ALL

The staff was extremely helpful and friendly. Special thanks to the housekeeping staff for doing such a great job. The only feedback I have is for the roof top breakfast- bring in some variety in your menu or mix it up regularly. You can't expect the guests to eat exactly same thing every morning (in my 7 days stay, the only constant thing was the breakfast menu).

Dear Maryam S., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful boutique hotel near Taksim and water with beautiful staff

TripAdvisor rating 5.0/5

E B Family - 28/05/2019 TripAdvisor review

Me and mum stayed one night in Rixos Pera Istanbul before we flew back home. Firstly, I want to thank you to the receptionist who checked us in and sympathised my ugly taxi experience with me haha. Thank you so much! Sorry I couldn't remember her name but she was so understanding and nice. Another gentleman who brought our luggage to our room was also really nice and friendly. Everyone was so helpful and professional. Also we were very lucky that we got upgraded to the family suite. We were exhausted as it was our end of the Europe trip and Rixos Pera was very generous to offer the nicer room and late check out as well. The hotel is on Pera and it's right in front of the water. The view is stunning. Main Taksim street is just 3 mins away from the hotel. Too bad we could only spend one night there. Apart from my ugly taxi experience, I regret I only stayed one night in Istanbul and also Rixos Pera. It's such a fun country to travel and everyone's genuine. Thank you very much for making our trip so nice. I definitely recommend the hotel who'd like to stay near the Taksim.

Dear Valued Guest, First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Rixos Pera İstanbul each time you visit Istanbul. Best regards, Ersan Sahin Hotel Manager

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