Pullman Palm Cove Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.2/5 598 reviews

Pullman Palm Cove Sea Temple Resort and Spa - Image 1
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Description

Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio Spa Room

A straightforward but elegant resort studio room featuring in-room spa baths and dining service. The rooms are spread across the resort, with varying views and types of balconies. Daily cleaning service is not provided.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Balcony

Apartment

One Bedroom Rooftop Spa Apartment

Luxurious one bedroom apartment with a spiral stair access to a private rooftop area withspa & BBQ facilities and outdoor settings. Furnished with separate lounge, kitchen, dining and bedroom with ensuite. Daily servicing not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 199 m² / 2142 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Two Bedroom Apartment

Modern two-bedroom apartment featuring a spacious living area, fully equipped kitchen, two generous double bedrooms and a private furnished balcony or terrace. Individually furnished for comfort. Daily servicing is not included.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 140 m² / 1506 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Two Bedroom Rooftop Spa Apartment

Two bedroom apartment with a private access to rooftop terrace, spa BBQ facilities and outdoor setting. Apartment have a kitchen, lounge and dining, laundry facilities and furnished balcony. Daily servicing not included.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 260 m² / 2798 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Two Bedroom Plunge Pool Apartment

Two bedroom apartment with access to a private courtyard with a fully fenced pool and outdoor entertaining area. Rooms are located away from the main lagoon areas offering a high level of indulgence and privacy. Daily servicing not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 140 m² / 1506 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Three Bedroom Apartment

Spacious apartment with full kitchen, laundry facilities, combined living and dining area, two bathrooms, furnished balcony. 240 m². Daily servicing not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 240 m² / 2583 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Three Bedroom Rooftop Apartment with Spa

Spacious apartment with full kitchen, laundry facilities, combined living and dining area, two bathrooms. Includes rooftop private terrace with BBQ and Larger Spa Bath. 306sqm. Daily servicing not included.

  • Views:

    Courtyard View or Garden View

Max. number of persons
7
Area
From 306 m² / 3293 sq ft

Bedding

Queen size bed(s) x2

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Three Bedroom Apartment with Plunge Pool

Spacious two-storey apartment featuring a fully equipped kitchen, laundry, open-plan living and dining area, two bathrooms, and a private deck with BBQ and plunge pool. Bedding varies between king, queen, double or twin. Daily servicing is not included.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 240 m² / 2583 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 PALM COVE
Australia

GPS:-16.752775, 145.670175

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • CNS Additional charge
  • CAIRNS INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 41 rooms
  • 41 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Business

11 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Well-being

Lagoon Pool

  • Outside
  • On site

Lap Pool X 2

  • Outside
  • On site

Pullman Gymnasium

  • On site
  • Massage Additional charge
  • On site

TEMPLE OF TASTES RESTAURANT

Ignite your senses at Temple of Tastes and experience the tantalising flavours and textures inspired by Southeast Asia. Our carefully curated menu is inspired by Tropical North Queensland using fresh and often organic local produce.

Cooking style
International
Chef name
Anthony Smith
Classifications & labels
AAA
Capacity
50
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Ignite your senses at Temple of Tastes and experience the tantalising flavours and textures inspired by Southeast Asia. Our carefully curated menu is inspired by Tropical North Queensland using fresh and often organic local produce.

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

The large lagoon pool may get all the attention, with direct access from most rooms, but there's also a lap pool, kids' pool, and a spa for everyone to enjoy.

Invest in your fitness and wellbeing at our Fit Lounge. A full range of equipment is on offer including treadmill, stepper, rower and a lunge circuit weight machine.

Total indulgence and rejuvenation by the hour or for the whole weekend. Six treatment rooms on offer and a deck for private functions including bridal groups.

Offering a spectacular beachfront wedding venue, Pullman Palm Cove Sea Temple Resort and Spa provides the perfect setting for unforgettable weddings in Far North Queensland. The hotel features exceptional accommodation, facilities, dining and event space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  598 reviews

Customer review rating 5.0/5

Tayla H. Couples - Confirmed reviews ALL

Dear Tayla, Thank you for your kind words regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. We are delighted to hear that you enjoyed the beauty of our resort. Your positive feedback about our staff is truly appreciated, and we are honored to have been a part of your honeymoon experience. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 5.0/5

Ryan N. Solo - Confirmed reviews ALL

Dear Ryan, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the resort. It is our goal to provide a memorable experience for all our guests. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Simon L. Families - Confirmed reviews ALL

Dear Simon, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you and your family enjoyed your tropical getaway, and we hope to welcome you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Ty M. Couples - Confirmed reviews ALL

Dear Ty, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the resort relaxing. We appreciate your comments on the room and groundskeeping, which will be taken into consideration as we continually strive to enhance our guest experience. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.0/5

Evelyn C. Families - Confirmed reviews ALL

Dear Evelyn, Thank you for your kind words regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. We look forward to welcoming you back for another stay in the future. Kind Regards, Daniel Broad Front Office Manager

Dear Simon, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you and your family enjoyed your tropical getaway, and we hope to welcome you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Ty M. Couples - Confirmed reviews ALL

Good resort, entry and reception updated, room needs some work, groundskeeping needs work and maintenance

Dear Ty, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the resort relaxing. We appreciate your comments on the room and groundskeeping, which will be taken into consideration as we continually strive to enhance our guest experience. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.0/5

Evelyn C. Families - Confirmed reviews ALL

My family and I had a wonderful stay at tha Pullman, staff was friendly and welcoming

Dear Evelyn, Thank you for your kind words regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. We look forward to welcoming you back for another stay in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Trish H. Families - Confirmed reviews ALL

The room was huge and the bed was comfy n Breakfast was perfect

Dear Trish, Thank you for sharing your delightful experience at your daughter's wedding. It is wonderful to hear that you found the accommodations spacious, the bed comfortable, and that breakfast met your expectations. We appreciate your kind words and hope to welcome you back in the future. Best Regards, Daniela Velies Assistant Manager

Customer review rating 5.0/5

Daryl J. M. Families - Confirmed reviews ALL

Lively staff in beautiful location

Dear Daryl, Thank you for your positive feedback regarding our lovely staff and beautiful location. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words. Best Regards, Daniela Velies Assistant Manager

Customer review rating 4.5/5

Matthew &. J. M. Couples - Confirmed reviews ALL

We’ve stayed at Sea Temple many times, happy to see the improvement in WiFi, and grateful to enjoy the fabulous Penthouse for a first time. So nice to be welcomed by friendly faces again - Kenji, George, Kazumi and Megan as if we were Old friends. As Accor Platinum we enjoy staying here and enjoy the perks (seems many guests don’t book via Accor but demand the same benefits)

Dear Matthew &. J., Thank you for your kind words and for being loyal guests at Pullman Palm Cove Sea Temple Resort and Spa. It is wonderful to know that our team made you feel welcomed and valued during your visit. We look forward to welcoming you back for another memorable experience. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Anna W. Friends - Confirmed reviews ALL

We had 5 nights to purely rest. It was a great place to do so, and very quiet. Although we found out a wedding reception was being held there on our first night. It would have been really disappointing if we only had a couple of nights as it was really loud. Otherwise gorgeous walk over walkway to the beach.

Dear Anna, Thank you for sharing your experience at Pullman Palm Cove Sea Temple Resort and Spa. We are delighted to hear that you enjoyed our beautiful grounds and tranquil location during your stay. We appreciate your feedback regarding the wedding reception, as we strive to balance events with the comfort of all our guests. We hope to welcome you back in the future for another restful retreat. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 1.5/5

Johannes B. Friends - Confirmed reviews ALL

The staff was friendly. Give meals lack quality and overpriced. The accommodation is self was substandard very outdated in terms of furniture and decor. The building exterior as well as the gardens lack Maintenance. The location is very far from the town centre/waterfront.

Dear Johannes, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team friendly and welcoming, although we are sorry that other aspects of your stay did not meet your expectations. We do have regular maintenance and presentation routines in place across the resort, however, it is clear from your experience that these did not deliver the standard you were looking for during your stay. Your observations regarding the gardens and exterior have also been noted and will be shared with the relevant teams. Our location within Palm Cove does mean we are situated a short distance from the main village and waterfront precinct, something that is outlined in our property information, but we appreciate that this may not suit every guest. Thank you again for your feedback. Comments such as yours are useful in helping us identify where further attention is required, and we hope you may consider giving us another opportunity to provide a more enjoyable experience in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.0/5

Ian T. Couples - Confirmed reviews ALL

This was my second stay at the Palm Cove Temple Resort and I thoroughly enjoyed my time yet again. Each and every interaction with the staff was a credit to the hotel. The food provided was of high quality and thoroughly enjoyed. The facilities in our room and throughout the hotel were superb. We were upgraded to an apartment which was lovely. The bed and furnishings were very comfortable indeed. However, in my previous stay the breakfast was ala carte and this time the breakfast was a buffet. Wonderful quality but I missed that ala carte experience. And it has to be said the use of the lap pool was severely restricted by the number of preschool children who despite having the other pools to enjoy, consistently monopolised the lap pool. Certainly not something I hold the resort responsible for. However the noise of the children having their best time was occasionally distracting from one's own relaxation at the bar (lol)

Dear Ian, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. We are delighted to hear that you enjoyed your time with us once again and that our staff, food quality, and facilities met your expectations. We acknowledge your preference for the a la carte breakfast while we strive to offer various dining options, currently we will not be bringing a la carte options but feedback such as this helps us tailor those experiences and may be a return in future! Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back for another enjoyable stay. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 5.0/5

Terry M. Families - Confirmed reviews ALL

We were travelling with our children and grandchildren. Everyone in our group was extremely happy with our stay at the resort.

Dear Terry, Thank you for your wonderful feedback. We are delighted to hear that you and your family had an enjoyable stay at our resort. We look forward to welcoming you back for future stay Kind Regards, Daniel Broad Front Office Manager

Customer review rating 5.0/5

Michele M. Couples - Confirmed reviews ALL

The staff at reception were really wonderful, they were very helpful and assisted me with my elderly mother in a wheelchair. Daniel could not have done any more to help me, excellent customer service.

Dear Michele, Thank you for your kind words regarding our staff and their assistance during your stay. Your feedback is highly appreciated, and we look forward to welcoming you back in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 3.5/5

Timothy C. Couples - Confirmed reviews ALL

Place is nice with a really nice pool. It's a great location, a short stroll from Palm Cove

Dear Timothy, Thank you for your feedback regarding your stay. We value your input and hope to enhance your experience in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 3.5/5

Gregory R. Couples - Confirmed reviews ALL

The room was fantastic. However restaurant/no room service for 2 days?? And cocktails at the pool were really bad and we tried 3 different types..

Dear Gregory, Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our resort. However, I apologize for the inconvenience you experienced with the restaurant and the quality of cocktails at the pool. Your comments will be taken into consideration and reviewed while we continue to expand our offerings to our guests. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 2.0/5

John F. Couples - Confirmed reviews ALL

Unfortunately, our stay at Sea Temple Resort was very disappointing. Aside from a few excellent staff members, particularly Sarah and the restaurant team, the overall standard fell well below expectations. We were advised that rooms are only cleaned every four days, there was no complimentary water or stocked minibar, and even after cleaning the floors were still covered in sand and dirt. The pool area was constantly cluttered with children’s toys, often left out overnight, making it feel more like a daycare centre than a premium resort. For a property positioned at this level, the housekeeping and general attention to detail were simply not good enough.

Dear John, Thank you for sharing your feedback regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. I genuinely regret that your experience did not meet your expectations. It is always our goal to provide exceptional service, and I appreciate your recognition of our staff members. I would like to clarify that our housekeeping policy includes cleaning every four days to ensure a balance between guest comfort and environmental sustainability. However, I understand your concerns regarding cleanliness and the presence of sand in your room. Your comments about the pool area have been noted, and I will ensure that our team addresses these matters to enhance the guest experience. Thank you once again for your valuable feedback. We hope to have the opportunity to better serve you in the future. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 5.0/5

Pasanna M. Families - Confirmed reviews ALL

We had a lovely stay at the Pullman. Daniel, at reception, was lovely and very helpful. We appreciated the room upgrade as an Accor member. We hope to be back soon!

Dear Pasanna, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the room upgrade. It is wonderful to know that our staff made a positive impact on your experience. We look forward to welcoming you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 1.0/5

Scott B. Business - Confirmed reviews ALL

Room door had recently been kicked in and patched but someone who does not know what they are doing. A single very small box of soap was conveniently left in the room, except the box was empty. Structurally the veranda was in so bad a condition it has been fenced off in sections to not allow access but people have to walk and drive under it. Overall presentation of the property is very poor, it is very old and extremely run down

Dear Scott, Thank you for taking the time to share your feedback regarding your recent stay with us. We are sorry to hear that your experience did not meet your expectations. We take comments regarding the condition and presentation of our property very seriously, and your feedback has been shared with our team for review. We would, however, have welcomed the opportunity to address any concerns during your stay. Unfortunately, nothing was brought to our attention at the time regarding the room door, bathroom amenities or the condition of the surrounding areas, which meant we were not given the opportunity to investigate or assist while you were with us. We are committed to providing a safe and comfortable environment for our guests, and we would appreciate the opportunity to review the specific concerns you have raised so that we can ensure they are appropriately addressed. If you feel that our response and the opportunity for us to address these matters has provided further context to your experience, we would be grateful if you would consider updating your review accordingly. Thank you again for bringing these matters to our attention. Daniel Broad Front Office Manager Pullman Sea Temple.

Customer review rating 4.0/5

Julie S. Couples - Confirmed reviews ALL

one week of relaxation in the warmth of Palm Cove

Dear Julie, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed a week of relaxation in the beautiful surroundings of Palm Cove. It is our pleasure to provide a peaceful retreat for our guests. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Lisa D. Couples - Confirmed reviews ALL

We had a wonderful three nights at the Pullman. Amazing service from Kuzumi & Kenji (reception) Thomas at the Pool Bar.

Dear Lisa, Thank you for sharing your delightful experience at Pullman Palm Cove Sea Temple Resort and Spa. It is heartening to know that our team members, Kuzumi, Kenji, and Thomas, contributed to your enjoyable stay. We look forward to welcoming you back soon. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Angela G. Families - Confirmed reviews ALL

Very relaxing and located right on the beach. Staff were friendly and loved the heated pool

Dear Angela, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our resort clean, comfortable, and relaxing, Your feedback is greatly valued. Kind Regards, Daniel Broad Front Office Manager

Customer review rating 4.5/5

Alexander M. Couples - Confirmed reviews ALL

Moderately sized spa room was functional with an attractive garden outlook. Hotel seemed to be close to full occupancy. Breakfast service was excellent (Claire and Sarah were particularly impressive) but dinner service experience was mixed and this caused us to eat in Palm Cove village most evenings.

Dear Alexander, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed our resort and our teams efforts to make it memorable for you. We appreciate your comments on the dinner service, and we will take this into consideration as we continually strive to enhance our guest experiences. Kind Regards, Daniel Broad Front Office Manager

Other web-users rate our hotel

  • 179 reviews 9.1/10 Location
  • 351 reviews 6.9/10 Room
  • 370 reviews 7.6/10 Service
  • 29 reviews 3.6/10 WiFi
  • 181 reviews 7.9/10 Pool
  • 123 reviews 4.9/10 Cleanliness
  • 111 reviews 6.7/10 Vibe
  • 95 reviews 6.9/10 Breakfast

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