Pullman Palm Cove Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 608 reviews

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Description

Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

Our accommodation(s)

Studio

Studio Spa Room

  • 2 pers. max
  • 40 / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Balcony

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Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 PALM COVE
Australia

GPS:-16.752775, 145.670175

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TEMPLE OF TASTES RESTAURANT

Ignite your senses at Temple of Tastes and experience the tantalising flavours and textures inspired by Southeast Asia. Our carefully curated menu is inspired by Tropical North Queensland using fresh and often organic local produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  608 reviews

Customer review rating 4.5/5

Lydia M. Couples - Confirmed reviews ALL

Check in was nice and smooth, we got upgraded to a 1 bedroom apartment with our Gold Accor Plus status. Staff was lovely, shout out to Kenji especially, he has been there every time we have visited and his service is always exceptional!! The room was very comfortable and had everything we needed, although the spa bath/ shower was quite small. Was disappointed as we were not aware buffet breakfast was not available due to low season, and the restaurant was only open 1 night out of our 3 night stay.

Dear Lydia, Thank you for taking the time to share your experience regarding your recent stay at Pullman Palm Cove Sea Temple Resort and Spa. We are delighted to hear that you enjoyed your upgrade and found our staff, particularly Kenji, to be exceptional. Your kind words are truly appreciated. We regret to learn that you were disappointed with the availability of the buffet breakfast and restaurant hours during your visit. Our management team continually evaluates service offerings based on seasonal demand, and we appreciate your understanding of this policy. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Sincerely, Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

Customer review rating 5.0/5

Andrew H. Couples - Confirmed reviews ALL

Please give our thanks to Kenji! Above and beyond.

Dear Andrew, Thank you for your kind words. I will certainly pass along your appreciation to Kenji for his exceptional service. We look forward to seeing you again soon! Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

Customer review rating 4.5/5

Paul Y. Couples - Confirmed reviews ALL

Great services all round. Clean & tidy. Aesthetically pleasing.

Dear Paul, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, services, and overall cleanliness, especially as one of our most loyal Diamond members. We look forward to welcoming you back in the future. Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

Customer review rating 2.5/5

Lynne P. Friends - Confirmed reviews ALL

A long awaited girls weekend catch-up. We stayed in a 3 bedroom rooftop apartment which was unfortunately quite run down. The were numerous appliances and equipment not working, or working well below what they are supposed to. It was clear this apartment was not often rented as it was not well cleaned and inside the dishwasher was very smelly and there was green some in its soap dispenser. The staff were very attentive when things were brought to their attention but it was a disappointment and didn't meet our expectations.

Dear Lynne, Thank you for sharing your feedback regarding your recent visit with Daniel and I. We strive to maintain high standards for cleanliness and functionality throughout our property, and I am sorry that we fell short during your stay. The items of concern you have raised are being addressed with the appropriate departments and owners for a solution. I appreciate your acknowledgment of Michaela and Daniel, your kind words have been shared with them. Your experience is invaluable to us, and we hope to provide a more enjoyable stay in the future. Sincerely, Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

Customer review rating 3.5/5

Samantha B. Families - Confirmed reviews ALL

Great stay with the family to visit relatives for a 70th birthday. The resort was beautiful. Downsides were Buffet breakfast was not provided it was a small menu to choose from, the dryer in our apartment didn’t work and in room dining wasn’t available for one of our evenings there- I assumed it was due to the wedding being held there but no one informed the guests. Nice location and kids loved the swimming pools.

Dear Samantha , Thank you for sharing your feedback regarding your stay. We are pleased to hear that you found our resort beautiful and enjoyed the location and facilities, particularly the swimming pools. However, I apologize for the inconvenience you experienced with the breakfast selection, non functioning dryer and room service closure. I am pleased to advise that we will be bringing our buffet breakfast back from late March as we enter our peak season for the year again. We appreciate your understanding as events such as weddings may impact certain services. Your feedback is invaluable and will be shared with our team to ensure a better experience for future guests. Best regards, Megan Kadic General Manager Pullman Palm Cove Sea Temple Resort & Spa

Other web-users rate our hotel

  • 178 reviews 9/10 Location
  • 336 reviews 6.8/10 Room
  • 362 reviews 7.8/10 Service
  • 32 reviews 2.1/10 WiFi
  • 167 reviews 5.5/10 Food
  • 118 reviews 5/10 Cleanliness
  • 86 reviews 6.3/10 Breakfast
  • 74 reviews 6.2/10 Value

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