Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

Customer review rating 4.5/5 3,632 reviews

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Pullman Palm Cove Sea Temple Resort and Spa
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+ 25 Services

Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Bicycles rental (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :  110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodation(s)

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Spa Room

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Pool side, Garden View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar
Studio

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Non contractual photo

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,632 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,496 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

well located

Customer review rating 2.0/5

Rob H. Couples - 05/05/2021 Confirmed reviews ALL

spa leaking while in it. Room could be cleaner. cheap plastic chairs upstairs almost falling apart. Fridge Panels wont open properly. Room 426.

Dear Mr. H., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that your room had maintenance issues and will raise this as a priority with our maintenance team. I welcome the opportunity to speak to speak with you to personally apologise and request a suitable number to reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

everything was perfect

Customer review rating 5.0/5

Joy P. Couples - 04/05/2021 Confirmed reviews ALL

stayed two nights for our daughter's wedding, fabulous resort, amazing accommodation, couldn't have been better

Dear Ms P., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. I'm delighted to hear you enjoyed your stay with us for such a special occasion as your daughters wedding. She looked absolutely stunning. Hope you are able to join us for many more celebrations in the future. Thank you and take care! Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Good resort but let down by the room

Customer review rating 2.5/5

Geoff Couples - 04/05/2021 Confirmed reviews ALL

We stayed a week at the Pullman Sea Temple Palm Cove on a Luxury Escapes package. The resort is located in a quiet street just off the main tourist strip and has evrything you would expect froma five star resort - 3 pools, gym, beach access, restaurant, bar etc. Due to a combination of bad weather and several weddings, the pool bar was rarely open during our stay. Restaurant food was good, but expensive. Breakfast was very good, although service was a little slow most days. Umbrellas are available from reception, although most guests seemed to keep them for the duration of their stay, meaning they were rarely available. Our room however was a big let down. We paid for a VIP upgrade to a one bedroom unit and had one of the worst rooms in the resort, directly above the restaurant/bar area, with a view of nothing but sheets of plastic roofing, which was very noisy when it rained (which it did often during our stay). The bedroom had a small window that looked out onto a gloomy internal corridor. The room itself was large and very clean, but had a very small TV. Coffee making consisted of sachets of instant coffee, not good enough for a five star resort. A Nespresso machine would be welcome. Overall, the resort didn’t live up to its five star rating and we wouldn’t stay again, although a better located room might have changed our view. Normally I would have asked to change to another room, but the resort was at or near full capacity during our stay.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman in Palm Cove. Please accept my sincerest apology that your stay has fallen so short of expectation and I welcome the opportunity to speak with you to personally apologise. I have reviewed your feedback in detail with our operations team with the intent to action some of your recommendations within our rooms. Unfortunately the weather does impact operating certain areas at the resort including our pool bar which I acknowledge would impact your stay and experience. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope I have the opportunity to speak to you soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Beautiful resort, wonderful experience

Customer review rating 4.5/5

Lara S. Families - 04/05/2021 Confirmed reviews ALL

We have stayed at the Pullman Palm Cove several times and every time it is still such a delight. The accommodation is amazingly spacious, well equipped, and perfect for families to stretch out in. There are good dining options both within the resort and in Palm Cove, although we found we did have to book ahead as Palm Cove was very busy. We spent a fair bit of time hanging out by the pool, our daughter had a great time there! The spa is also divine, I had two treatments there and I can highly recommend it!

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback and will ensure to pass your kind words onto our amazing team. I regret that you experienced delays with our breakfast and will raise this as a priority with the team. Thank you again for sharing your experience and hope we have the opportunity to welcome you back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great place for families

Customer review rating 4.5/5

Monique Families - 04/05/2021 Confirmed reviews ALL

We had a great time at the resort. We stayed there with our three young children, and the children's pool was the highlight for them - the design is perfect. We even used the games room a couple of times with our eldest. The rooms were spacious and clean. The beds were very comfortable. Breakfast every morning in the restaurant was lovely, the staff were friendly and attentive. We dined once in the evening and the food was delicious. Having access directly to the beach was also a really good feature. My only issue (although it's not a big thing) is that we didn't realise that weddings receptions would be taking place by the pool in the evenings over the weekend. The weddings were lovely to watch and all music did finish at 10pm every night as the resort advised in letters to us each morning. Our kids slept through and didn't have a problem, but if families have young children who are light sleepers, it's probably a good idea to request a room that's a bit further away from the pool. Other than that, the place is fantastic and I'd definitely love to return for another stay.

Dear Monique, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback and I'm delighted to hear you enjoyed your stay and were able to experience our facilities. I regret the weddings impacted your stay and will raise this as a priority with our operations team, with specific attention to the allocation of our rooms. Thank you again for sharing your experience and hope we have the opportunity to welcome you back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 5.0/5

Paul Couples - 03/05/2021 Confirmed reviews ALL

Always a wonderful stay and we will be back. We asked for a quiet location which we got. We love Sea Temple and wish the weather had been better. Especially loved the added bonus of breakfast every morning served with a smile by the lovely staff

Dear Paul, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. Delighted to hear you enjoyed your stay an our team left such a positive impression with you and will ensure to share your kind words with them. Look forward to seeing you back at the resort for your next relaxing getaway! Kind regards Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Nice stay despite the rain

Customer review rating 4.0/5

Chris Friends - 03/05/2021 Confirmed reviews ALL

We stayed for 5 nights in April and unfortunately it was a very rainy week. We still enjoyed the resort area and especially the bar and the restaurant. I especially was appreciative of the the good service I received from The waiter and waitresses as they went out of their way to ensure my gluten free food was delicious.

Dear Ms. I., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. I'm delighted to hear you enjoyed your stay although disappointed the weather impacted your time in the region. I regret that your room allocation wasn't close to your friends although this can be difficult when occupancy levels are high. Thank you again for sharing your experience and hope we are able to welcome you back to the resort and region very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 3.0/5

Dane Friends - 01/05/2021 Confirmed reviews ALL

Enjoyed our stay overall. Unfortunately when a function is taking place it has an enormous affect on other guests (there were 2 weddings during our short stay). Balcony was very small and due to weather there was no where we could get together with our friends so had to go to club or pub. We will not be staying at your hotel again.

Dear Ms C., Thank you for taking the time to tell us about your experience at the Pullman in Palm Cove. Please accept my sincerest apology that your stay has fallen so short of expectation and I welcome the opportunity to speak with you to personally apologise. I regret that your stay was impacted by the weddings at the resort and will review this as a priority with our operations team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Tropical paradise

Customer review rating 4.0/5

Susanne S. Friends - 30/04/2021 Confirmed reviews ALL

Our group felt we had walked into a beautiful tropical resort in Thailand, except we were in beautiful Palm Cove. We were welcomed at reception be Peta who was friendly, prompt and professional.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. I'm delighted to hear you enjoyed your stay and pleased our team left such a positive impression with you. I regret that you experienced delays with our breakfast and will review this as a priority with our restaurant team. Hope we have the opportunity to welcome you back to the resort very soon. Kind regards Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great location

Customer review rating 4.5/5

Angela D. S. Couples - 30/04/2021 Confirmed reviews ALL

Great Location, friendly and helpful staff, good food, nice room

Dear Ms. Da S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. Really pleased to hear you enjoyed your stay and hope you were able to explore our wondrous region. Delighted to hear our team left such a positive impression with you and will ensure to share your kind words with them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Roomy, well ventilated, well equipped

Customer review rating 4.0/5

Jackie S. Families - 27/04/2021 Confirmed reviews ALL

We loved the Pullman Resort. It provided a place to relax or socialise. The staff were friendly and helpful. The apartment was spacious. The only complaint is not having 2 bathrooms with 2 teenagers in tow and the shower leaked. Other than that, we loved our holiday there.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback and will ensure to share with the team. I regret that your bathroom had maintenance issues and will raise this as a priority with the team. Thank you again for sharing your experience, and hope we have the opportunity to welcome you back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great apartment

Customer review rating 3.5/5

Anonymous Families - 26/04/2021 Confirmed reviews ALL

It rained a lot and there were 2-3 weddings which disrupted the availability of services. The apartment was huge and very well appointed.

Dear Ms. J., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. I regret that your stay was impacted by the weather and subsequent cleaning concerns with some of our areas. Please accept my apologies. I have since reviewed your feedback with our leadership team with specific attention to monitor and inspect all areas of the resort. Thank you again for sharing your experience and do hope we haver the opportunity to welcome you back to the resort. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Good service

Customer review rating 4.5/5

Daniel J. Couples - 26/04/2021 Confirmed reviews ALL

I was there for my mates wedding and the staff were extremely accommodating and if we needed anything they were on it straight away. You have excellent staff

Dear Daniel, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Fantastic

Customer review rating 4.5/5

Ndg Couples - 25/04/2021 Confirmed reviews ALL

It was our second stay here. The hotel is beautiful, pool is beautiful (more so if it wasn’t school holidays), restaurant is delicious and staff are amazing - nothing is too much trouble.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that you experienced delays with our restaurant and will raise this as a priority with our leadership team. Thank you again for sharing your experience, and hope we are able to welcome you back to the resort and region very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

A great relaxing holiday

Customer review rating 5.0/5

Simon Couples - 22/04/2021 Confirmed reviews ALL

What a wonderful experience our stay at this hotel was, from the phone call the morning of our check-in, through the entire stay, we had a wonderful break.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. Delighted to hear you enjoyed your stay with us and pleased to hear our team left such a positive impression with you. I regret that you experienced delays with your breakfast and will raise this with our executive chef as a priority. Thank you again for sharing your experience, and we hope to have the opportunity to welcome you back to the resort very soon. Kind regards Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Good location in Palm Cove

Customer review rating 4.5/5

Andrew Couples - 22/04/2021 Confirmed reviews ALL

Great - the Sea Temple is well located in Palm Cove and the property is in good condition.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Relaxing family holiday

Customer review rating 5.0/5

Anonymous Families - 20/04/2021 Confirmed reviews ALL

The week went seamlessly. It was busy as there are o many thin gs to do but I came away feeling relaxed and happy. Kids had a wonderful holiday too. The staff are wonderful, everything so comfortable

Dear Ms. C., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great location.

Customer review rating 4.5/5

David R. Families - 18/04/2021 Confirmed reviews ALL

Would suggest a coffee machine in each penthouse suite to make it more 5 star. Could not get a coffee before 7 am at the resort. Only dissatisfaction.

Dear Mr. & Mrs. R., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding coffee machines in the rooms and pleased to advise we are waiting on the coffee machine to arrive and are placing them in all of our roof top apartments. Thank you again for sharing your experience, and hope we have the opportunity to welcome you back very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Amazing stay

TripAdvisor rating 5.0/5

Voyage762709 17/04/2021 TripAdvisor review

We absolutely loved our stay. From the room to the relaxed feeling across the resort made for an amazing holiday. Our children had an awesome time and thank you for making my husbands birthday very special with the cake! We can’t wait to visit again

Hello Voyage762709, Many thanks for your recent review of our tropical resort in Palm Cove! Delighted to hear you loved your stay for your husbands birthday celebration. Pleased you were able to relax and unwind and look forward to welcoming you back to our wondrous playground very soon! Kind regards Craig Dodd

Best wedding venue

Customer review rating 5.0/5

Kerrie Y. Couples - 16/04/2021 Confirmed reviews ALL

From the moment we stepped into the hotel to check in, till we departed the hotel we were always greeted by friendly staff. Everyone went above and beyond of us. Mon was soo easy to deal with for our wedding. Nothing was ever a problem and the staff that was on duty the night of our wedding were exceptional. We never had to ask for a drink they were always topping up drinks for us and all of our guests. The staff are a credit to the Pullmam Sea Temple. The bedroom we had was very clean amd just simply amazing. We honestly have nothing bad to say about the staff or anything about the Pullmam Sea Temple.

Dear Kerrie, We very much appreciate your comments regarding your special stay with us at the Pullman Palm Cove Sea Temple Resort and Spa. We are so pleased to have been part of your special day and delighted to hear Mon and Joy left such a positive impression with you. Hope you are able to join us for many of your anniversaries. in the future. Congratulations on your wedding. Thank you Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

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