Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

Customer review rating 4.5/5 3,388 reviews

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Pullman Palm Cove Sea Temple Resort and Spa
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Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :  110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodation(s)

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Spa Room

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Pool side, Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar
Studio

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Non contractual photo

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,388 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,461 reviews

Great stay

TripAdvisor rating 4.5/5

DaveT22345 22/10/2020 TripAdvisor review

Really enjoyed it our stay at Pullman Palm Cove, the staff we very friendly and helpful although I do feel they were understaffed in the food and beverage areas with the high occupancy at the time. Apart from that loved our stay and will definitely come back

Amazing grounds with tropical gardens

Customer review rating 4.5/5

P G. Couples - 19/10/2020 Confirmed reviews ALL

We had a fabulous time, upgraded on arrival which was a very welcome surprise. The restaurant food and wine list was better than average, we ate there both nights. Ben looked after us very well.

Well located, pleasant surroundings

Customer review rating 4.5/5

Suzanne M. Friends - 19/10/2020 Confirmed reviews ALL

Good value for money Clean complex Lovely ammenties

Great Stay had everything you could ask for

Customer review rating 4.5/5

Steven P. Couples - 19/10/2020 Confirmed reviews ALL

From the accomodation to the service everything was perfect especially in these difficult times.

Lovely

Customer review rating 4.5/5

Renae Families - 18/10/2020 Confirmed reviews ALL

Love Pullman palm cove all staff are friendly and rooms are always very clean

Great stay

Customer review rating 4.5/5

Christine Couples - 18/10/2020 Confirmed reviews ALL

Room was great, bed comfy, locals deal terrific and staff fabulous

Disappointed

Customer review rating 4.5/5

Ruyu Couples - 15/10/2020 Confirmed reviews ALL

1, first time I experienced a king bed made of 2 king singles. And one of the mattress moves when we sit on the edge of the bed. It was classic. 2, all staff were lack of smile. We could see they work hard but don’t see they enjoy working and care about what they do. Maybe work load on them? Only one girl guessed she is a Japanese at the reception made us feel welcome. 3, breakfast was average. But the jacuzzi in room was very nice. Not sure if we’ll return for it.

Dear Ruyu, Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you experienced comfort issues with your bed and will raise this as a priority with our housekeeping team. Split king single combination beds are extremely popular as they provide flexibility for accommodating various guests, but need to make sure they are joined appropriately. Your comments regarding our team and the service we provide is surprising as this is generally a stand out experience for our guests. With that said I will ensure to review with our operations team. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Amazing happy staff. Beautiful apartment. Great pool.

Customer review rating 4.5/5

Samantha M. Couples - 15/10/2020 Confirmed reviews ALL

I’m local and checked in after coming to Sea Temple for a wedding expo it was Devine.

Dear Samantha, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Appreciate your kind words regarding Steve and will ensure to pass your feedback onto him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great

Customer review rating 4.5/5

Kylie Friends - 13/10/2020 Confirmed reviews ALL

Came for one night at a swim out room with some friends. We had an excellent time!

Dear Kylie, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great Location

Customer review rating 4.5/5

Davina Couples - 13/10/2020 Confirmed reviews ALL

Overall we were very satisfied but a few tweaks would have gone a long way. Coffee facilities in the room - what a shame that a 5 star hotel has Blend 37 coffee sachets. I understand that it's covid but could have at least had coffee bags.

Dear Davina, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding the amenities we have in our rooms and will review as a priority with our housekeeping team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Quiet stay at Palm Cove but cleanliness not up to scratch

Customer review rating 4.5/5

Fang Couples - 13/10/2020 Confirmed reviews ALL

The resort was situated in a lovely quiet area of Palm Cove, which we really appreciated as many of the other accommodation options were along the busy Williams Esplanade. However, our room felt unclean: there were balls of dust on the ‘kitchen’ table and even in the crockery cupboard; large amounts of dust on the bedside lamps, along the edges of the bedside tables and on the room telephone; as well as a dirty mug and teaspoon. Especially in this Covid environment, it felt like the care may not have been taken to clean the room properly and ensure the hygiene and safety of guests. Also, the pillows had an odour akin to mildew and sweat - probably a result of moisture not having dried out thoroughly. Overall, the lack of cleanliness and occasional wafts of rotting rubbish throughout the resort, unfortunately did not make for a relaxing stay, even in spite of the well-presented reception area and spa.

Dear Fang, Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you experienced cleanliness concerns in your room and will raise this as a priority with our housekeeping team. We will also review our internal room inspection process to ensure all rooms are presented to the highest of cleaning standards before being accommodated by guests. I also welcome the opportunity to speak to you directly regarding your stay and request you provide a suitable contact number and date for me to reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and hope I have the opportunity to speak to you soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Lovely buildings and location

Customer review rating 4.5/5

Deb M. Families - 13/10/2020 Confirmed reviews ALL

Relaxing and enjoyable. Really lovely setting and lovely rooms.

Dear Deb, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding our menu selection and will raise this as a priority with our executive chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great stay

Customer review rating 4.5/5

Anonymous Friends - 13/10/2020 Confirmed reviews ALL

Loved our stay. Friendly staff, lovely room, amazing pool and yummy food, thank you!

Dear Ms D., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pleased you were able to experience our re-imagined restaurant Temple of Tastes during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great location, beautiful surroundings

Customer review rating 4.5/5

Lee S. Friends - 12/10/2020 Confirmed reviews ALL

This is our 3rd or 4th visit to this facility. The staff are always particularly helpful, friendly and professional. Our only disappointment was the late night parties on Saturday night and Sunday night. The music was so load that even with ear plugs in, it didn't drown the sound out enough for me to get to sleep. Our visit to the Vie Spa was fantastic, and refreshing and the grounds have been well kept. To improve what you have, it would be great to have more access to affordable food venue for lunch and breakfast. I'm sure we will be back again...

Dear Ms S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that you experienced noise concerns during your stay which impacted your sleep. Please accept my sincerest apologies. I welcome the opportunity to speak to you directly regarding your stay and request a suitable date and number that I could reach you on? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Beautiful night with my daughter

Customer review rating 4.5/5

Sally O. Families - 12/10/2020 Confirmed reviews ALL

Was a 1 night getaway with my daughter - we are Cairns locals. We had a beautiful time and can't wait to do it again. The facilities, rooms and staff were amazing

Dear Sally, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

relaxing stay with great people

Customer review rating 4.5/5

Nigel Families - 12/10/2020 Confirmed reviews ALL

On Trip Advisor - I am Brissy Lads... here is my review.. My partner and I stayed for 2/3 weeks.. me for 2 and her for 3. We had a 2 bedroom apartment on the second floor. Her kids had their own room and bathroom and we had a large bedroom with en-suite. The beds were very comfortable and the balcony was a nice place to relax and in particular winding down in the evening. The daily housekeeping was great and the ladies were very friendly and always asked what we had done the previous day. Natalie on reception was very welcoming and made us feel at home. Craig Dodd the GM was highly visible and happy to assist in anyway he could. The poolside cocktails are great and the Mojitos were on point.. I am told the Strawberry Daiquiri ( not on the menu but made for my partner) was perfect. The breakfast staff were great and did well accommodating people to the "COVID rules". Many thanks to Ben and Rengani ( I hope I spelt her name right) for their attentive service, sorting food for fussy kids and daily local knowledge tips. I can also recommend the Spa. All wonderful ladies I had a massage with the delightful Margot that did wonders to my back.. Stupidly I did this on my last day, I should have done it earlier in my stay and more than once... If you stay here go to the Day Spa on site, do yourself a favour. My partner had stayed twice before and this was my first stay but we loved it and will be back.

Dear Nigel, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It's such a pleasure to hear you enjoyed your stay and were able to relax and unwind at our tropical oasis. It's also pleasing to hear our amazing team left such a positive impression with you. Hope we have the opportunity to welcome you back to the resort for your next rejuvenating holiday. Thank you and take care! Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great Locals choice

Customer review rating 4.5/5

Linda Couples - 11/10/2020 Confirmed reviews ALL

Lovely facility Friendly service

Dear Mr. and Mrs. G., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Locals are such an important part of our business and hope we have the opportunity to welcome you back to the resort very soon. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Relaxing with family

TripAdvisor rating 4.5/5

monmoreno72 08/10/2020 TripAdvisor review

Beautiful resort with a stunning pool. We stayed in a 3 bedroom apartment situated close to the pool. When booking ask plenty of questions. I would not have paid the extra money to have our own private pool as we were so close to the main pool and bar area. Unfortunately there were no blinds on the ground floor so everyone could see into our unit! And the rooms were not set up as requested after calling twice to confirm. The included breakfast was not to the standard of other Pullman properties and not a lot of choice for dietary restrictions. The property is a close walk to many other restaurants along the beach.

Dear monmoreno72, Many thanks for your review of our tropical oasis in Palm Cove further to your stay with us. I'm pleased to hear you enjoyed your stay and were able to relax and unwind with your family. I'm delighted to hear you were able to enjoy our facilities and thank you for your feedback regarding the window coverings in the villa you stayed in. I shall also review your feedback regarding our amended breakfast offering (impacted by COVID restrictions) with our kitchen team. Thank you again for your feedback. It's greatly appreciated. Hope to see you back at the resort very soon. Tropical regards Craig Dodd

Great location, relaxing stay

Customer review rating 4.5/5

Ross F. Couples - 07/10/2020 Confirmed reviews ALL

Great apartment and facilities with quick access to the local restaurants

Dear Mr F., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

very pleasant weekend stay

Customer review rating 4.5/5

Dirk S. Friends - 07/10/2020 Confirmed reviews ALL

beautiful hotel, nice rooms, great service, delicious food.

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

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