BreakFree Royal Harbour Cairns 4 stars

Customer review rating (ALL Rating) 4.5/5 556 reviews

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Description

Hotel extras

  • Offering Panoramic Views of the Enchanting Harbour

  • Ascend to a new realm of relaxation at our second-story pool with sun loungers

  • The Royal Harbour nestles you seamlessly amidst a tapestry of remarkable attractions

  • Spacious self contained 1 or 3 Bedroom Apartments, with either garden or ocean views

  • Unveil a world of health and vitality within our fully equipped gym

Our accommodation(s)

Hotel location

BreakFree Royal Harbour Cairns

60 Abbott Street
4870 CAIRNS
Australia

GPS:-16.92034, 145.77626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Cool off with a dip in the swimming pool and relax on the sun lounges beneath the covered decks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  556 reviews

TripAdvisor Rating  4.0/5  1,127 reviews

Certificate of excellence 2023

Fantastic location

TripAdvisor rating 3.0/5

ehack2021 TripAdvisor review

We stayed for 8 days, and the location was great. So close to everything, we were able to walk most places. Be aware when the staff tell you that Woolies is just a block away it is because you will need to buy all your supplies. There is no servicing of apartments for a week stay so you will need to go and buy washing liquid, washing powder, bin liners, toilet paper, clothes pegs etc for your stay. I washed our towels in the washing machine there, so we had some fresh towels. Internet is also only for Accor members. The floors weren't particularly clean either. The kids thought the shower positioning was quite interesting. We love Cairns and had great fun at Green Island and Moore Reef, loved Kuranda and Hartleys Crocodile Adventure Park.

Well located

Customer review rating 5.0/5

Samantha Families - Confirmed reviews ALL

I was extremely happy with our 9 night stay. The staff were super friendly and helpful.. The apartment was perfect, it was clean and comfortable and had everything we would need for our stay. At the centre of the action with the esplanade, night markets and restaurants straight out the front door. Absolutely awesome shower too. If I am ever heading to Cairns again I will 100% be staying at the Breakfree royal Harbour.

Dear Samantha, We are delighted to hear about your positive experience during your 9-night stay with us. It is wonderful to know that you found our location convenient and enjoyed our friendly staff and comfortable apartment. We are pleased that you appreciated the cleanliness and comfort of your accommodation. Thank you for your kind words, and we look forward to welcoming you back whenever you visit Cairns again. Warm regards, Sophie Owen General Manager

Excellent Location, Friendly Staff

Customer review rating 5.0/5

Craig Couples - Confirmed reviews ALL

Absolutely enjoyed everything about our stay here from the moment we arrived the receptionist made us feel welcome and check in was flawless. Very Spacious unit with excellent harbour views from the balcony!. Everything else is a 2 minute walk eg; Ferry out to the reef/Fitzroy Island terminal/ Helicopter scenic flights Restaurants. Definitely will stay here again. OF NOTE: This is a SELF cater resort not a go down stairs and be waitered on which makes it more quieter!

Dear Craig, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed our excellent location, friendly staff, and spacious units with beautiful harbour views. It's wonderful to know that you found the check-in process flawless and felt welcome from the moment you arrived. We appreciate your feedback regarding our self-catering policy, which contributes to a quieter atmosphere. We look forward to welcoming you back on your next visit. Best regards, Sophie Owen General Manager

Great location

Customer review rating 3.5/5

A Families - Confirmed reviews ALL

Fantastic location and Front desk staff were very helpful. As Gold members we were told we could use our drink vouchers on the app at either the Novotel Casino or Pullman as they do not have an onsite restaurant. However drink vouchers were not on app and they didn't know how to add them. We were told we would get extra points to compensate but am unsure if that happened. We did receive 3 ginger beers and 3 chocolates as our welcome gift Rooms were clean but have a very odd layout with you being able to view the shower from the kitchen and lounge room. Only a shower curtain blocked being able to see into the shower! Might be ok if just 2 of you but we had our grown son with us so very weird. Bedroom was also like a closet with sliding doors and no window, fan or air con. so we had to leave the door open Self contained kitchen was fine as was the balcony. I'm just glad we only had a quick one nighter there and not a week or 2.

Dear Michelle, Thank you for sharing your feedback with us. We are pleased to hear that you found our location great and our Front Desk staff very helpful. We apologise for the inconvenience regarding the drink vouchers and any confusion with the points compensation. Rest assured, we will review this with our team to ensure it doesn't happen again. We appreciate your feedback on the room layout and amenities, and we will consider your comments for future improvements. We are glad that you enjoyed the welcome gift and the self-contained kitchen. Should you decide to stay with us again, please do not hesitate to contact us directly so we can make your stay more comfortable. Thank you for choosing BreakFree Royal Harbour Cairns. Best regards, Sophie Owen BreakFree Royal Harbour Cairns

Customer review rating 4.5/5

Ivy M. Business - Confirmed reviews ALL

the stay was great friendly staff always smiling and greeting us throughout our stay

Dear Ivy, Thank you for your kind words about our friendly staff. We are delighted to hear that you had a great stay with us. Looking forward to welcoming you back soon! Best regards, Sophie Owen General Manager

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Other web-users rate our hotel

  • 451 reviews 9.7/10 Location
  • 473 reviews 6.8/10 Room
  • 376 reviews 8.8/10 Service
  • 29 reviews 4.3/10 WiFi
  • 155 reviews 5.3/10 Cleanliness
  • 31 reviews 9.2/10 Pool
  • 18 reviews 3.9/10 Wellness Area

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