BreakFree Royal Harbour Cairns 4 stars

Customer review rating (ALL Rating) 4.5/5 497 reviews

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BreakFree Royal Harbour Cairns - Image 1
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60 Abbott Street, 4870 CAIRNS, Australia

Description

Hotel extras

  • Offering Panoramic Views of the Enchanting Harbour

  • Ascend to a new realm of relaxation at our second-story pool with sun loungers

  • The Royal Harbour nestles you seamlessly amidst a tapestry of remarkable attractions

  • Spacious self contained 1 or 3 Bedroom Apartments, with either garden or ocean views

  • Unveil a world of health and vitality within our fully equipped gym

Our accommodation(s)

Hotel location

BreakFree Royal Harbour Cairns

60 Abbott Street
4870 CAIRNS
Australia

GPS:-16.92034, 145.77626

Telephone
Fax +61 7 4041 4522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Cool off with a dip in the swimming pool and relax on the sun lounges beneath the covered decks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  497 reviews

TripAdvisor Rating  4.2/5  1,141 reviews

Customer review rating 3.5/5

Darren P. Couples - Confirmed reviews ALL

Great location, however room was pretty tired with signs of black mould on ceilings, shutters and air Conditioner (air conditioner was cleaned when asked for on the second day). The ceiling also had plaster falling into the room, that we needed to sweep up several times. Did ask to move rooms as we were staying for 10 nights but were advised this was not possible, not even given an option to change rooms during our stay if nothing was available on the first night, which would of been appreciated. Another improvement might be to offer pool towel exchanged as this was hard to keep the towel dry with the rain. Some of the bath towel also had holes and were stained. We had to also had to keep remaking the bed as the sheets were too small for the mattress. Amenities were well maintained.

Dear Darren, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our great location and found our amenities well-maintained. However, we sincerely apologize for the issues you encountered in your room. Maintaining the highest standards of cleanliness and comfort is our priority, and we regret that we fell short during your visit. We appreciate your comments about the air conditioning and the overall condition of the room. Our team strives to address maintenance issues promptly, and we will ensure that your feedback is forwarded to our housekeeping and maintenance departments for further review. Regarding room changes, we understand how important flexibility can be during longer stays, and we will reflect on your experience to improve our communication in such situations. Lastly, your suggestion about pool towel exchanges is valuable, and we will certainly consider it as we enhance our services. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Robyn H. Solo - Confirmed reviews ALL

Great

Dear Robyn, Thank you for your positive feedback. We are delighted to hear that you found our central location to be wonderful. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Sachiko W. Families - Confirmed reviews ALL

Super convenience location CBD cairns, very friendly staff and comfortable room

Dear Sachiko, Thank you for your kind words regarding your recent stay at BreakFree Royal Harbour Cairns. We are delighted to hear that you enjoyed our convenient location, friendly staff, and comfortable accommodations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Sheree B. Couples - Confirmed reviews ALL

Property is in excellent location and very well maintained. All staff were very friendly and helpful. Would highly recommend this property.

Dear Sheree, Thank you for your kind words regarding your stay at BreakFree Royal Harbour Cairns. We are delighted to hear that you appreciated our prime location and the efforts of our dedicated staff. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Caruana J. Business - Confirmed reviews ALL

Stayed in room 402. Super clean. Staff were super friendly upon arrival & throughout my stay. They were super helpful regarding any questions I had. Location is perfect as its easy access to food outlets & other shops. I will be staying here again.

Dear J., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location, the cleanliness of your room, and the friendliness of our staff. It is always our goal to provide a welcoming and comfortable experience for our guests. We look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

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Other web-users rate our hotel

  • 488 reviews 9.6/10 Location
  • 518 reviews 7/10 Room
  • 363 reviews 9.2/10 Service
  • 52 reviews 1.9/10 WiFi
  • 151 reviews 5.3/10 Cleanliness
  • 30 reviews 7.1/10 Wellness Area
  • 5 reviews 1.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.