Mantra Trilogy Cairns 4 stars

Customer review rating (ALL Rating) 4.1/5 2,045 reviews

Mantra Trilogy Cairns - Image 1
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101 105 Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Overlooking all of the great attractions and activity of the waterfront

  • Restaurants, IGA, Hair salon, massage and more within walking distance

  • Room classes available from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Our accommodation(s)

Hotel location

Mantra Trilogy Cairns

101 105 Esplanade
4870 CAIRNS
Australia

GPS:-16.918636, 145.775751

Telephone
Fax +61 7 4080 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,045 reviews

TripAdvisor Rating  3.4/5  2,982 reviews

Customer review rating 4.0/5

Marcia T. Couples - Confirmed reviews ALL

Well located, helpful friendly Staff, comfortable bed

Dear Marcia, Thank you for your kind words regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that you found our location convenient, enjoyed the comfort of your bed, and received assistance from our friendly team. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our guests. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 2.0/5

Amanda H. Families - Confirmed reviews ALL

Tired and not clean. Pool was in shade, and very tired

Dear Amanda, Thank you for sharing your feedback regarding your recent stay at Mantra Trilogy Cairns. We appreciate your observations about the condition of our facilities and the pool area. Your comments are important to us as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future for an improved stay. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 2.5/5

Jo A. S. Business - Confirmed reviews ALL

Hi, i had to return several times to reception & call twice as the main outer door to my unit wouldn't work with the access card. It was extremely frustrating after a long day of travel. At one stage reception staff raised it with another staff member, possibly a handyman, who shrugged and said he'd checked the door and it was working. in the end the outer door was left chocked open so i could use the card to access my door to my unit. Reception staff were excellent and on two occasions came to let me in rather than me having to trek back from my tower to reception.

Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the access door to your unit. We understand how frustrating it can be especially after a long journey, and we appreciate your patience in this matter. It is heartening to know that our reception staff provided assistance during this time, and we will ensure that your concerns are communicated to our maintenance team for further evaluation. Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. Thank you once again for your understanding, and we hope to have the opportunity to welcome you back in the future for a more seamless experience. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 2.5/5

Belinda R. Couples - Confirmed reviews ALL

I like to stay at Mantra and have found them very comfortable in the past. This stay was very ordiary as the bed, pillows and couch was uncomfortable. Parking was advertised but there was very limited space

Thank you for your feedback. We apologize for the discomfort you experienced with the bedding and seating arrangements, as well as the parking limitations. Your insights are valuable to us, and we will take them into consideration for future improvements. We hope to welcome you back so we can store your trust in Mantra. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Janet R. K. Business - Confirmed reviews ALL

stayed for a week for a work trip. Great place to stay and rooms are comfy

Thank you for your kind words regarding our location and room comfort. We are thrilled to hear that you enjoyed your week with us during your work trip. We hope to welcome you back soon! Best regards, Emil Gan General Manager Mantra Trilogy Cairns

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Other web-users rate our hotel

  • 988 reviews 8.2/10 Location
  • 1,391 reviews 6.3/10 Room
  • 939 reviews 7.8/10 Service
  • 73 reviews 3.8/10 WiFi
  • 533 reviews 4.3/10 Cleanliness
  • 502 reviews 5.5/10 Comfort
  • 340 reviews 4.2/10 Amenities
  • 158 reviews 6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.