Mantra Trilogy Cairns 4 stars

Customer review rating (ALL Rating) 4.2/5 2,016 reviews

Mantra Trilogy Cairns - Image 1
Mantra Trilogy Cairns - Image 2
Mantra Trilogy Cairns - Image 3
Mantra Trilogy Cairns - Image 4
101 105 Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Overlooking all of the great attractions and activity of the waterfront

  • Restaurants, IGA, Hair salon, massage and more within walking distance

  • Room classes available from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Hotel Ocean

Photo out of - Hotel Ocean

Step out onto your balcony and take in your spectacular ocean view. Enjoy the air conditioned comfort of your Hotel Ocean room where you will find everything you need for a great stay, from WiFi access to cable TV.

  • Views:

    Partial ocean view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: Partial ocean view
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Ocean View Apartment

Photo out of - 1 Bedroom Ocean View Apartment

Unwind on your balcony with coastal breezes and amazing ocean views. Relax on your couch while you enjoy round the clock entertainment on the TV. Why not whip up a tasty meal in your fully equipped kitchen and enjoy it in front of the TV.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
3
Area
From 58 m² / 624 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

This 2 Bedroom Apartment is spacious with an inviting bath to sink into at the end of the day. Perfect for families or small groups with 2 bedrooms and a fully equipped kitchen to put together delicious meals, then chill in front of the TV.

  • Most of the accommodation:

    Balcony or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 81 m² / 871 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

2 Bedroom Dual Key Apartment

Photo out of - 2 Bedroom Dual Key Apartment

From your large balcony take in views of Cairns and the surrounding hinterland. If you are with the family or there are a few of you, this Cairns 2 Bedroom Apartment offers complete comfort with spacious living, dining and kitchen.

  • Most of the accommodation:

    Balcony or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 84 m² / 904 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

2 Bedroom Ocean Dual Key Apartment

Photo out of - 2 Bedroom Ocean Dual Key Apartment

Ocean views, spacious living and dining areas, fully equipped kitchen and laundry and the flexibility of dual key entry. This 2 Bedroom Apartment combines a Hotel Room and 1 Bedroom Apartment giving you 2 ensuite bathrooms with a bath on request.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 84 m² / 904 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

3 Bedroom Apartment

Photo out of - 3 Bedroom Apartment

If you're a large family or a group of friends this is the way to go. Our 3 Bedroom Apartments enjoy spacious surroundings, self-contained kitchen and laundry facilities. After a busy day exploring relax on your balcony and take in the views.

  • Most of the accommodation:

    Balcony or Additional living room / area or 3 bedrooms

Max. number of persons
7
Area
From 119 m² / 1280 sq ft

Bedding

Queen size bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

3 Bedroom Ocean View Apartment

Photo out of - 3 Bedroom Ocean View Apartment

Relax on the balcony and kick back with stunning ocean views over Trinity Bay and Double Island. Spread out and relax with 2 bathrooms making living easy and a bath to rejuvenate after a long day of fun activities.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Additional living room / area or 3 bedrooms

Max. number of persons
7
Area
From 119 m² / 1280 sq ft

Bedding

Queen size bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system
  • Roof ventilator / Ceiling fan
See availabilities

Hotel location

Mantra Trilogy Cairns

101 105 Esplanade
4870 CAIRNS
Australia

GPS:-16.918636, 145.775751

Telephone
Fax +61 7 4080 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • CNS Additional charge
  • CAIRNS AIPORT Additional charge

In hotel

Hotel informations

  • 222 rooms
  • 5 rooms for people with reduced mobility
  • 154 connecting rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Indonesian
  • Japanese
  • Thai
  • Vietnamese

Reduced mobility Facilities

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

Snack and beverage machine

  • Snack and beverage machine Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Family

Services for children

  • Tourist guide for families

Well-being

.

  • Outside
  • On site

.

  • On site

Sports and leisure

Athletics stadium

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Dart board

  • Nearby

Badminton court

  • Nearby

Sailing

  • Nearby

Downhill skiing

  • Nearby

Table tennis

  • Nearby

Tennis

  • Nearby

Glass bottom boat

  • Nearby

Horseback riding

  • Nearby

Wind surfing facilities

  • Nearby

Skating rink

  • Nearby

Quad bikes

  • Nearby

Karting

  • Nearby

Golf

  • Nearby

Parasailing

  • Nearby

Squash court

  • Nearby

Bike rack facilities

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Bodybuilding equipment/Gym

  • Nearby

Boat excursions

  • Nearby

Croquet

  • Nearby

Boules/petanque

  • Nearby

Water-skiing

  • Nearby

Gymnastics course

  • Nearby

Basketball court

  • Nearby

Jet-ski

  • Nearby

Bowling

  • Nearby

Scuba diving

  • Nearby

Pedal boat

  • Nearby

Cross country skiing

  • Nearby

River rafting

  • Nearby

Kayaking

  • Nearby

Football

  • Nearby

Gym

  • Nearby

Private beach

  • Nearby

Rafting

  • Nearby

Volleyball

  • Nearby

Jogging track

  • Nearby

Miniature golf

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.29 m / 7.55 ft

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Pool

Photo out of - Pool

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

.

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

At your disposal

  • Swimming ring

Access & Security

  • Pool areas wheelchair accessible
  • Staff trained in first aid

Dimension

  • Pool Depth Min: 1.2 m / 3.94 ft
  • Pool Depth Max: 1.2 m / 3.94 ft
  • Pool Size Min: 20 m / 65.62 ft
  • Pool Size Max: 20 m / 65.62 ft

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

After a work-out in the gym, cool off with in our 25 metre lap pool. You'll find everything you need to stay fit at Mantra Trilogy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,016 reviews

Customer review rating 1.5/5

Kim J. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Mark D. Families - Confirmed reviews ALL

Customer review rating 5.0/5

James B. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Lavinia A. F. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Braeden H. Solo - Confirmed reviews ALL

Thank you for taking the time to share your feedback regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that you found our team friendly and accommodating. Providing welcoming and attentive service is something we take great pride in. We also appreciate your comments regarding the shower design in your room, particularly the height of the shower curtain and the drainage of the shower base. We understand how these details can impact the overall comfort of your stay. Your feedback has been noted and will be shared with our team for consideration as we continue to review the condition and functionality of our facilities. It is lovely to hear that you enjoyed your stay overall, and we hope to have the opportunity to welcome you back to Mantra Trilogy Cairns in the future. Warm regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Mark D. Families - Confirmed reviews ALL

When we first arrived we were greeted by Mona who was absolutely delightful to deal with. She was so professional and courteous and made us feel really welcome. She explained everything with ease and answered every question we had with great detail. Our room was exceptional.

Customer review rating 5.0/5

James B. Solo - Confirmed reviews ALL

It was good service was attentive

Customer review rating 4.5/5

Lavinia A. F. Families - Confirmed reviews ALL

great location, great view and location

Customer review rating 4.0/5

Braeden H. Solo - Confirmed reviews ALL

Staff were friendly and very accommodating. The room was nice but it was a shame the shower was fully tiled but with a shower curtain that was about 200-300mm off the floor and because the shower base didnt have much fall, the bathroom pretty much flooded, so the use of a shower mat was a waste of time. Like i said, everything else was great so it was a shame that the shower was not very functional.

Thank you for taking the time to share your feedback regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that you found our team friendly and accommodating. Providing welcoming and attentive service is something we take great pride in. We also appreciate your comments regarding the shower design in your room, particularly the height of the shower curtain and the drainage of the shower base. We understand how these details can impact the overall comfort of your stay. Your feedback has been noted and will be shared with our team for consideration as we continue to review the condition and functionality of our facilities. It is lovely to hear that you enjoyed your stay overall, and we hope to have the opportunity to welcome you back to Mantra Trilogy Cairns in the future. Warm regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 2.0/5

Iain M. Business - Confirmed reviews ALL

Room was nice and location was great but there were small cockroaches in the room and my request for parking was met with a yes but there were very limitied parking spots available given the size of the accomadation

Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location and room quality. We are sorry to hear about the pest issues and the parking limitations you experienced, I have passed your comments onto the team to action. I have also requested that your invoice be sent straight away. I apologise for the delay. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Andrea J. Couples - Confirmed reviews ALL

Comfortable stay, very helpful and friendly staff. Accommodated me to my needs and helped ensure that I was well looked after during my stay.

Thank you for your wonderful review and for awarding us a perfect score. We are delighted to hear that you had a comfortable stay and that our team was able to accommodate your needs throughout your visit. Providing friendly, attentive service is something we take great pride in, so it is incredibly rewarding to know that you felt well looked after during your time with us. We also appreciate your loyalty as an ALL Silver member and are grateful for your support. It was our pleasure to welcome you to Mantra Trilogy Cairns, and we are thrilled that your experience earned a recommendation to your friends, family, and colleagues. Thank you once again for your kind words. We look forward to welcoming you back for another enjoyable stay in the near future. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Getrude A. Friends - Confirmed reviews ALL

Amazing

Thank you for your review and for sharing your experience! We are thrilled to hear that you had such a positive experience at Mantra Trilogy Cairns. It is wonderful to know that you enjoyed your stay and that our team was able to provide a seamless arrival and check-in experience. We truly appreciate your recommendation and are delighted that you chose to stay with us during your trip with friends. Feedback like yours means a great deal to our team and motivates us to continue delivering memorable experiences for our guests. Thank you once again for your kind words. We look forward to welcoming you and your friends back to Mantra Trilogy Cairns on your next visit to Cairns. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Michael B. Couples - Confirmed reviews ALL

The front end staff were fabulous helping us out after a few issues with our booking through booking.com. After we left a flew home we discovered an item we let behind, rang reception and our item was in lost property. It was immediately packed and posted to us without any problems.

Thank you for your kind words regarding our front desk team. We are delighted to hear that they provided you with exceptional assistance during your stay and efficiently handled your lost item. Our staff is dedicated to ensuring a seamless experience for all our guests, and your acknowledgment of their efforts is greatly appreciated. We hope to welcome you back to Mantra Trilogy Cairns in the future. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.0/5

Kaitlyn H. Business - Confirmed reviews ALL

Perfectly positioned hotel in the centre of Cairns. Lovely front counter staff, beautiful pool, well-equipped rooms.

Thank you for taking the time to share your feedback following your stay at Mantra Trilogy Cairns. We are delighted to hear that you enjoyed our central location in the heart of Cairns and found your stay comfortable. It is especially pleasing to know that our Front Office team made a positive impression and that you enjoyed our pool facilities and well-equipped rooms. Thank you also for your loyalty as an ALL – Accor Live Limitless Classic member and for recommending us to your family, friends, and colleagues. Your kind comments will be shared with our team, who will be thrilled to know their efforts contributed to your experience. We truly appreciate your support and look forward to welcoming you back to Mantra Trilogy Cairns on your next visit to Cairns. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.0/5

Richard W. Business - Confirmed reviews ALL

Perfered place to stay while in Cairns for work and personal.

Thank you for taking the time to share your feedback and for choosing Mantra Trilogy Cairns once again. We are delighted to hear that you found our location convenient and that the cleanliness of the property met your expectations. It is especially rewarding to know that we are your preferred place to stay in Cairns, whether travelling for business or leisure. As a valued ALL Platinum member, we truly appreciate your loyalty and continued support. Your recommendation means a great deal to us, and we are grateful for your kind comments. We look forward to welcoming you back to Mantra Trilogy Cairns on your next visit and providing another enjoyable stay. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.5/5

Jason S. Business - Confirmed reviews ALL

The view from the room was awesome. Inside it’s starting to show some age. Fan in main bedroom made a knocking noise so had to tune it off.

Thank you for taking the time to share your feedback and for rating your stay so highly. We are delighted to hear that you enjoyed the stunning view from your room and that you had an overall enjoyable stay with us. We also appreciate your comments regarding the condition of the apartment and the noise from the fan in the main bedroom. Please accept our apologies for the inconvenience. Your feedback has been shared with our teams so they can inspect the fan and address the issue. We are continuously investing in upgrades and improvements to ensure our apartments remain comfortable and enjoyable for our guests. Thank you as well for your loyalty as an ALL Classic member. We truly value your support and are pleased that your arrival and check-in experience met your expectations. We look forward to welcoming you back for another stay and providing an even better experience next time. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 1.5/5

Shandelle O. Solo - Confirmed reviews ALL

Took way too long to check in. We were on a work trip and my colleague got an upgrade and we booked the same room at the same time. Was awkward when checking in.

Thank you for taking the time to share your feedback regarding your recent stay at Mantra Trilogy Cairns. I sincerely apologise that your room did not meet your expectations and that the check-in process was not as smooth and efficient as it should have been. We understand the importance of a positive arrival experience and regret that we fell short on this occasion. Your comments regarding the air conditioning have also been noted and will be shared with our maintenance team for further review. We appreciate you bringing these matters to our attention, as guest feedback is valuable in helping us identify areas where we can improve. Thank you once again for your feedback. We wish you all the best and hope to have the opportunity to welcome you back in the future. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.0/5

Pauline M. Families - Confirmed reviews ALL

Great location, and views as expected. Room was little bit dated and furniture marked, but was very clean and had everything we needed.

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and the views we offer. It is also reassuring to know that you found your room clean and well-equipped. We appreciate your comments about the furnishings, as they help us in our ongoing efforts to enhance our guests' experience. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.5/5

Raghunath C. Couples - Confirmed reviews ALL

It was good

Thank you for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay with us and that your overall experience was a positive one. It is wonderful to know that you found your stay enjoyable. Our team works hard to ensure our guests have a relaxing and pleasant experience, so your kind comments are greatly appreciated. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back for another comfortable stay in the near future. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.5/5

Diane T. Couples - Confirmed reviews ALL

Well located, free welcome drinks and a comfortable stay. Check out is earlier than most hotels

Thank you for taking the time to share your feedback and for choosing to stay with us as an ALL Classic member. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and the welcome drinks during your stay. It is also great to know that you found the booking process through the Accor ALL App easy and convenient. We appreciate your comments regarding our check-out time. While our standard check-out time is designed to allow our housekeeping team sufficient time to prepare apartments for arriving guests, we understand that a later departure can be beneficial for travellers. Subject to availability, our team is always happy to discuss late check-out options with guests. Thank you again for your valuable feedback and positive rating. We hope to welcome you back to Mantra Trilogy Cairns for another enjoyable stay in the near future. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Karen B. Couples - Confirmed reviews ALL

Excellent service and room was very comfortable and bed was super comfortable

Thank you for your wonderful review and for awarding us a perfect score. We are delighted to hear that you enjoyed the room upgrade and found your accommodation comfortable, especially the bed. It is also fantastic to know that our team provided excellent service throughout your stay, as creating a welcoming and memorable experience for our guests is always our goal. We greatly appreciate your loyalty to Accor and are thrilled to hear that you enjoy staying at Accor properties. Your kind words mean a lot to our team and will be shared with everyone involved. Thank you again for choosing Mantra Trilogy Cairns. We look forward to welcoming you back for another comfortable and enjoyable stay in the future. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.5/5

Helen B. Business - Confirmed reviews ALL

Hi, I wasn't able to fuful my booking due to ill health, but I would like to commend your staff who were very helpful and courteous during all interacitons.

Thank you for taking the time to share your feedback with us. We are sorry to hear that ill health prevented you from proceeding with your planned stay. We sincerely hope that you are feeling better and wish you a full and speedy recovery. At the same time, we are truly grateful for your kind words about our team. It is wonderful to hear that our staff were helpful and courteous throughout your interactions with us. Providing genuine and attentive service is something we take great pride in, and your comments will be shared with the team. Thank you again for your feedback and for the excellent rating of your booking experience. We hope to have the opportunity to welcome you to Mantra Trilogy Cairns in the future when circumstances allow. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.0/5

Haylee R. Families - Confirmed reviews ALL

Well located, great service from staff, loved the pool and gym and could walk to everything we needed to see.

Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to hear that you enjoyed our spacious and stylish apartment, as well as our convenient central location. It is wonderful to know that our team provided great service and that you were able to make the most of our pool and gym facilities during your visit. Being within walking distance of Cairns attractions, restaurants, and waterfront is something many of our guests appreciate, so we are pleased this added to your overall experience. Thank you again for your kind comments and for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back to Mantra Trilogy Cairns in the near future. Kind Regards, Emil Gan General Manager

Customer review rating 2.5/5

Leanne B. Business - Confirmed reviews ALL

Room was a letdown. Asked for a desk prior to my arrival so I could work when I returned from my day. Half the desk was taken up by the TV that is situated on the desk. No where else to work. The Tea/coffee facilities seemed like and after thought being put on a small square damaged table in the corner. The shower is obviously set up for disability travelers which is fine, but the shower curtain was useless and water ended up all over the floor in the bathroom after a shower. Staff were friendly and helpful though.

Thank you for taking the time to share your feedback regarding your recent stay at Mantra Trilogy Cairns. We genuinely appreciate hearing from our guests, as your comments help us identify areas where we can improve our facilities and services. We are pleased to hear that you found our location convenient and that our team provided friendly and helpful service. However, I sincerely apologise that certain aspects of your room did not meet your expectations, particularly regarding the workspace and bathroom amenities. We understand the importance of having a comfortable and practical space, especially for guests who may need to work during their stay. Your feedback regarding the desk configuration and television placement has been noted and will be shared with our management team for consideration. I also apologise for the issues you experienced with the tea and coffee facilities and the shower curtain. We want our guests to feel comfortable throughout their stay, and I appreciate you bringing these matters to our attention. Your comments will be shared with the relevant teams so that these concerns can be reviewed and addressed where necessary. Thank you once again for your feedback. We hope to have the opportunity to welcome you back to Mantra Trilogy Cairns and provide you with a more enjoyable experience next time. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Other web-users rate our hotel

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  • 927 reviews 8.2/10 Service
  • 60 reviews 3.6/10 WiFi
  • 528 reviews 4.3/10 Cleanliness
  • 298 reviews 4.6/10 Amenities
  • 175 reviews 5.8/10 Pool
  • 98 reviews 5.9/10 Value

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