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Mantra Trilogy Cairns

Customer review rating 3.9/5 2,694 reviews

ALLSAFE approved hotel

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Room 1

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Mantra Trilogy Cairns
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+ 13 Services

Hotel extras

  • Located on the Esplanade in the CBD of Cairns

  • 5 onsite Restaurants, IGA, Hair salon, massage and more

  • Room classes avail from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS AIPORTPaying
  • Reception open 24 hours a day
  • LaundryPaying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • MassagePaying
Catering
  • BreakfastPaying
Business services
  • Copy/print service availablePaying

Hotel location

Mantra Trilogy Cairns

101 105 Esplanade
4870 cairns
australia

Tel: +611300092872

Fax: (+61)7/40808001

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIPORT At 7km / 4.35 miles - Shuttle paying

GPS :-16.918636, 145.775751

Our accommodation(s)

Designed for maximum comfort, Mantra Trilogy's hotel rooms and apartments let you keep your cool with roomy surrounds, air-conditioning and ceiling fans. Our Cairns apartments have fully equipped kitchen and laundry facilities as well as a separate dining area and spacious balconies with breathtaking ocean views.

Hotel

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Hotel Ocean

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our guest reviews for
Mantra Trilogy Cairns

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,694 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,734 reviews

Well located

Customer review rating 5.0/5

Jan C. Business - 10/05/2021 Confirmed reviews ALL

Bed was very comfortable as were the pillows .Room was very nice and clean .Would stay again

Well located and Great Stay

Customer review rating 5.0/5

Elizabeth A. Families - 10/05/2021 Confirmed reviews ALL

Awesome

Great location - Zero service

Customer review rating 2.0/5

Trevor W. Couples - 10/05/2021 Confirmed reviews ALL

We booked our stay with the expectation that our room and the service standard expected would eventuate - alas, neither were accomplished. The room is advertised as a "King Room with Ocean Views" - no mention that it was a studio room - well the ocean views were correct, though only slight, but the room was a huge disappointment. tiny as mentioned, absolutely no drawer space, save a small bedside table draw each, so nowhere to put away clothes for a two week stay, other than the hanging space provided, bathroom cabinet chipped and damaged, no doors, shower area where there were white tiles, grout filthy, hadn't been cleaned properly for some time. Although most staff were friendly and courteous, at one stage, even after we were told to leave soiled towels etc outside our door, one staff member suggested we bring the soiled items down to reception our selves - down the lift, across the car park and into reception - I don't think so. There were a couple of plusses - location excellent, the bed very comfortable. All this for a mere $200 a night. - We won't be staying with Mantra Trilogy ever again.

No chargeback to room

Customer review rating 1.0/5

Jennifer Business - 09/05/2021 Confirmed reviews ALL

I stayed for 3 uncomfortable nights at Mantra Trilogy. I stayed in Tower 2 Level 8, Room 2. The room had an unpleasant odour which impacted the comfort of my stay. Further, other hotel occupants slammed doors late into the night. I won't be choosing Mantra Trilogy Cairns again.

Customer review rating 1.5/5

W.s. Couples - 09/05/2021 Confirmed reviews ALL

toilet button jammed on and water running all night , the lady who booked us in discouraged us from using carpark maintaining was full yet we found parking.

Well located

Customer review rating 4.5/5

Maree D. Families - 09/05/2021 Confirmed reviews ALL

Yes it was very good stay the staff was very helpful and helped with everything we needed there was same wont with the cleaning in our room as we found broken glass and some got in my husband foot put we got it out I at would just say make sure rooms are cleaned more and floors washed

Good stay

Customer review rating 4.0/5

Bree Couples - 09/05/2021 Confirmed reviews ALL

Everything was pretty good except that between three hotel towers, there’s only 1 bbq to use and a family used it for 9.5 hours. When checking out, we had a really lovely lady (Renee I believe her name was) helping us out and offering to keep our suitcases in their cupboard as our flight wasn’t until later in the day. Once we came back to pick out suitcases up, she offered to order our cab for us. Overall her customer service was really great and she really stood out.

Good location

Customer review rating 4.5/5

Shiraline W. Families - 08/05/2021 Confirmed reviews ALL

It was clean and tidy and the staff was very friendly.

Excellent location with great view over the esplanade to the ocean.

Customer review rating 4.5/5

Rhian Couples - 08/05/2021 Confirmed reviews ALL

Only a night stay, booked on the day. Bit of a miscommunication when we went to sit by the pool while the room was prepared and reception didn’t contact us when it was ready. 1.5 hours later I went to enquire and we were given the key. From then everything was good.

Well located

Customer review rating 4.0/5

Carmen D. Couples - 07/05/2021 Confirmed reviews ALL

Very clean room. 4th floor sitting in the balcony surrounded by tropical palm and tropical trees you think your in paradise, very close to shops. I will stay again. Services is number one . Thank you ladies a gents.

Location perfect, friendly staff

Customer review rating 5.0/5

Bronwyn Friends - 07/05/2021 Confirmed reviews ALL

Perfect location with beautiful views of Cairns Esplanade. Very friendly and helpful staff.

OK

Customer review rating 3.0/5

Jeff B. Business - 07/05/2021 Confirmed reviews ALL

Room was clean. Interesting that you have to walk through the car park - smelling the garbage bins to get to my room. There was no place to sit down and eat - so when I purchased some takeaway - I had to eat on my bed (There may have been other room styles) I don't expect to pay for wireless connectivity any more when I stay somewhere - so that is enough for me not to visit again.

Great location

Customer review rating 4.5/5

Joshua Business - 07/05/2021 Confirmed reviews ALL

Just a one night stay however staff were very friendly, facilities were clean and hotel was in a fantastic location.

Dear Joshua, Thank you so much for taking the time to let us know how you feel after your recent stay with us - it is appreciated and we hope to see you back again soon! Kind Regards, Guest Relations.

Well located

Customer review rating 4.0/5

Mick Business - 06/05/2021 Confirmed reviews ALL

All over good

Dear Mick, Thank you for taking the time to review us. We are happy you enjoyed your stay with us here at the Mantra Trilogy Restort. We look forward to hosting you again in the future, Kind regards, Guest Relations.

Good

Customer review rating 5.0/5

Gabriel M. Solo - 06/05/2021 Confirmed reviews ALL

Good

Dear Gabriel, Thank you for your feedback. We hope to welcome you back to Cairns and the Mantra Trilogy Resort soon! Kind Regards, Guest Relations.

Located close to restaurants and hotels

Customer review rating 4.5/5

M. Solo - 06/05/2021 Confirmed reviews ALL

My room had a view of the Pacific Ocean and the Cairns esplanade . Outstanding.

Dear M., Thank you for taking the time to write about your experience with us. We are very happy we were able to assist in providing you with a memorable holiday and fantastic view for your stay! Kind Regards, Guest Relations.

Wonderful Location

TripAdvisor rating 4.0/5

721garryg Family - 04/01/2020 TripAdvisor review

We will stay here on a regular basis as the location is so great. Pity there is not more car parking but nothing can be done about that. The esplanade view apartments are just fantastic and great value. But if you are not going to be in the rooms/apartment much why not go for a cheaper option with city views.

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