Mantra Trilogy Cairns 4 stars

Customer review rating (ALL Rating) 4.2/5 2,028 reviews

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Description

Hotel extras

  • Overlooking all of the great attractions and activity of the waterfront

  • Restaurants, IGA, Hair salon, massage and more within walking distance

  • Room classes available from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Our accommodation(s)

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Room 1

Hotel location

Mantra Trilogy Cairns

101 105 Esplanade
4870 CAIRNS
Australia

GPS:-16.918636, 145.775751

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,028 reviews

Customer review rating 4.5/5

Judith B. Business - Confirmed reviews ALL

Customer review rating 4.5/5

M. M. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Campbell V. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback regarding your recent stay at Mantra Trilogy Cairns. I sincerely apologise for the disappointment you experienced during your check-in, particularly regarding the parking situation after what I understand was a long drive. I appreciate how frustrating it must have been to arrive and find that parking was unavailable. We recognise that convenient parking is an important consideration for many of our guests, and I regret that our parking limitations were not communicated clearly enough prior to your arrival. While we do endeavour to advise guests of the limited availability through various channels, I appreciate your suggestion regarding the information provided on our website. Your feedback is valuable, and I will ensure it is considered as part of our ongoing efforts to improve communication and manage guest expectations. I was also concerned to learn that your interaction with our reception team did not reflect the warm and welcoming service we strive to provide. Delivering exceptional guest experiences is a priority for us, and your comments will be shared with the team to reinforce the importance of professional, courteous, and attentive service at all times. Please accept my sincere apologies for the inconvenience and frustration you experienced during your stay. We genuinely appreciate your feedback, as it helps us identify areas for improvement and enhance the experience we provide to our guests. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much more positive experience. Kind regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.5/5

Jessica F. Business - Confirmed reviews ALL

Thank you for your positive feedback regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that you enjoyed the spacious accommodation and the convenience of our location. It is also wonderful to know that our connections with local dining options and the hospitality of our staff contributed to your overall experience. We look forward to welcoming you back in the future. Kind regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

John M. Business - Confirmed reviews ALL

Thank you for sharing your feedback with us and for awarding us a perfect score following your recent stay. We are truly pleased to learn that you found our accommodation comfortable and that our team made a positive and lasting impression. Your kind recognition of the staff’s professionalism, friendliness, efficiency, and approachability is greatly appreciated. Feedback such as yours serves as a strong motivation for our team to continue delivering exceptional service. It was our pleasure to have you with us, and we sincerely look forward to welcoming you back for another seamless and enjoyable stay in the near future. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

Other web-users rate our hotel

  • 970 reviews 8.4/10 Location
  • 1,378 reviews 6.5/10 Room
  • 925 reviews 8/10 Service
  • 65 reviews 3.1/10 WiFi
  • 546 reviews 4.5/10 Cleanliness
  • 504 reviews 5.9/10 Comfort
  • 318 reviews 4.5/10 Amenities
  • 170 reviews 5.6/10 Pool

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