Mantra Trilogy Cairns

Customer review rating (ALL Rating) 3.9/5 3,250 reviews

ALLSAFE approved hotel

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Mantra Trilogy Cairns
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+ 9 Services

Hotel extras

  • Located on the Esplanade in the CBD of Cairns

  • 5 onsite Restaurants, IGA, Hair salon, massage and more

  • Room classes avail from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Hotel location

Mantra Trilogy Cairns

101 105 Esplanade
4870 cairns
australia

Fax: (+61)7/40808001

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIPORT At 7km / 4.35 miles - Shuttle paying

GPS:-16.918636, 145.775751

Our accommodation(s)

Designed for maximum comfort, Mantra Trilogy's hotel rooms and apartments let you keep your cool with roomy surrounds, air-conditioning and ceiling fans. Our Cairns apartments have fully equipped kitchen and laundry facilities as well as a separate dining area and spacious balconies with breathtaking ocean views.

Our guest reviews for
Mantra Trilogy Cairns

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

3,250 reviews

TripAdvisor Rating 3.5/5

2,775 reviews

Customer review rating 4.5/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

parking was a little difficult but reception helped out straight away, card was not working for a few days at parking gate and side gate for me, and other guests were having the same problem. Inside the room was excellent

Well located and great views from pool side room.

Customer review rating 5.0/5

Vixta19 Business - 01/12/2021 Confirmed reviews ALL

I enjoyed my stay, although I did find the first room (Monday 22nd November) was a little sparse. There was no lounge chair/s in the empty area. Second room (26th November) had them. Over all really good spacious rooms and I loved the large corner bath in the second room stay. Having the microwave and basic cutlery/crockery was much appreciated and made my stay a lot easier even if it was for only one night at a time during my stop over flights. Section below doesn't allow for other. Our Depts booking contractor is QBT, so I've chosen the "through a travel agent" but this selection may not be correct.

Good location, unit was neat.

Customer review rating 4.0/5

Dave D. Business - 01/12/2021 Confirmed reviews ALL

Short but comfortable.

Beautiful Rooms

Customer review rating 5.0/5

Lettrell U. Families - 30/11/2021 Confirmed reviews ALL

Enjoyed my stay at the Mantra Trilogy.

Dear Lettrell, Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Kind Regards, Mantra Trilogy Management

Great stay

Customer review rating 5.0/5

Kristi Families - 30/11/2021 Confirmed reviews ALL

Good apartment to meet up with family while still having space.

Dear Kristi, Thank you for your lovely review of your experience at Mantra Trilogy, Cairns - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Kind Regards, Mantra Trilogy Management

Mostly enjoyed

Customer review rating 4.0/5

Anonymous Friends - 29/11/2021 Confirmed reviews ALL

Very nice room but toilet was running

Dear Lucy, Thank you so very much for your comments, It is feedback like yours that gives us the opportunity to evaluate and improve to better serve our guests in the future. We look forward to welcoming you back to Cairns in the near future. Kind Regards, Mantra Trilogy Management

Well located. Staff were very helpful

Customer review rating 5.0/5

Leanne Couples - 29/11/2021 Confirmed reviews ALL

Staff were very helpful and walking distance to everything you could need. A couple of maintenance issues in the unit that needs attention such as fan in bedroom.

Dear Leanne, Thank you for taking the time to tell us about your experience at the Mantra Trilogy Cairns. We appreciate you sharing your concerns as well as your praise. We hope that you will give us the opportunity serve you in the near future. Kind Regards, Mantra Trilogy Management

Well located

Customer review rating 2.5/5

Daniel L. Families - 29/11/2021 Confirmed reviews ALL

I am a return local guest and love the hotel, although on my last stay we needed to request a change of rooms after receiving an electric shock from the bathroom light switch. My partner also received a shock so with having a infant we choose to change rooms. The staff and service received are excellent

Location was perfect and the family room really suited our family

Customer review rating 4.5/5

Arlene Families - 29/11/2021 Confirmed reviews ALL

The staff were so accommodating (Citra was especially good) The pool was really good and we loved having early morning swims were a great way to start the day. We highly recommend staying here and look forward to coming back!

Dear Arlene, Thank you so very much for taking the time to provide feedback on your recent experience at Mantra Trilogy. It is pleasing to read that you found our service and facilities to be exceptional. I will personally thank Citra for making your stay special. The team will all really love reading your kind feedback. We look forward to welcoming you back again soon. Kind Regards, Mantra Trilogy Management

Well located love it

Customer review rating 5.0/5

Julie C. Families - 29/11/2021 Confirmed reviews ALL

Loved the appartment , loved the position , loved everything

Dear Julie, Thank you for your kind feedback. It is nice to know that you fully enjoyed your break. We look forward to welcoming you back to Cairns in the near future. Kind Regards, Mantra Trilogy Management

Great location and friendly staff

Customer review rating 5.0/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

Just did an overnight stay, the hotel was very clean, the bed comfortable and staff very helpful and friendly.

Awesome

Customer review rating 5.0/5

Susy M. Families - 27/11/2021 Confirmed reviews ALL

I stayed with you with my 2 teenage daughters , from the moment I booked my stay with Helen who was so friendly and helpful. Then upon arrival we were greeted with a huge smile by James and Miw( so sorry I hope I have spelt correctly) . Arriving in our room was spectacular I cannot fault anything it was such a special time for us. The cleanliness of the room and surroundings was exceptional. Thank you James and team for making us feel like you were our family for that week, I can’t wait to return to see you all Thank you once again for your extreme WOW factor I wish you all the very best for a safe and happy Xmas susy m.

Dear Susan, Thank you so very much for taking the time to review your recent stay. It is pleasing to read that you found the reception service to be exceptional. The team does work hard to provide genuine high quality service to all our guests. I will personally thank the team members for making your stay special, but they all will really love reading your kind feedback. I hope to welcome you back again soon. Kind Regards, Guest Relations..

Good Location

Customer review rating 4.0/5

John Couples - 27/11/2021 Confirmed reviews ALL

Very pleasant stay.

Dear John, Thank you for your recent feedback, it is great to know that you have enjoyed the time at Mantra Trilogy. We really appreciated your comments and hope to see you again soon. Kind Regards, Guest Relations.

I was disappointed with the quality of the room it was below my expectations.

Customer review rating 1.5/5

Pat Business - 26/11/2021 Confirmed reviews ALL

The room had the smell of mould and mildew, I had air the room constantly. The room was for the disabled which was very impractical for me.

Dear PATRICK C., Thank you for taking the time to write about your experience with us. I am sorry to hear you were not happy with several aspects of you stay. This certainly is not the impression we wish to leave our guests with and apologise that we were not up to our usual standard. The apartments are currently going through refurbishment, which will enhance the overall presentation of the rooms and also the guest experience. We hope you will give us the chance to redeem our reputation and welcome you back soon. Sincerely, Mantra Trilogy Management

Friendly staff, well located

Customer review rating 4.5/5

Dee Business - 25/11/2021 Confirmed reviews ALL

Nice and central location. Air conditioner did rattle a bit, but I was too tired to notice.

Dear Deeann, Thank you so very much for your review. It is pleasing to read that you found our service and location to be exceptional. It is feedback like yours that gives us the opportunity to evaluate and improve to better serve our guests in the future. We hope to welcome you back again soon. Kind Regards, Mantra Trilogy Management

Wonderful Location

TripAdvisor rating 4.0/5

721garryg Family - 04/01/2020 TripAdvisor review

We will stay here on a regular basis as the location is so great. Pity there is not more car parking but nothing can be done about that. The esplanade view apartments are just fantastic and great value. But if you are not going to be in the rooms/apartment much why not go for a cheaper option with city views.

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