The Reef House Palm Cove - MGallery 5 stars

Customer review rating 4.6/5 2,167 reviews

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The Reef House Palm Cove - MGallery
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Hotel extras

  • All breakfast inclusive package are continental buffet only unless stated otherwise

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Information message

Hotel location

The Reef House Palm Cove - MGallery

99 Williams Esplanade
4879
palm cove
australia

Tel: +61740802600

Fax: (+61)740553305

Check-in from 15h00

Check out up to 11h00

  • By plane

    CAIRNS At 26.4km / 16.4 miles

GPS :-16.745127, 145.67054

Our accommodation(s)

Featuring a beautiful beachside location and exceptional accommodation facilities, The Reef House Palm Cove MGallery is the perfect option for visitors looking for hotels in Palm Cove. Guests staying at this spectacular Palm Cove hotel can choose from a range of accommodation styles, with spacious guest rooms, one and two bedroom apartments and spa options available. Featuring elegant décor, stylish design and impeccable attention to detail, each room and apartment provides a peaceful, relaxing retreat.

Brigadier King Studio 1 King bed

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Garden View, Patio *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Verandah King Room 1 King bed

  • Max. number of persons: 2
  • Area: From 53 / 570 sq ft
  • Views: Garden View, Pool side, Patio, Park view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Ocean View King Room 1 King bed

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Brigadier SPA Studio 1 King Bed

  • Max. number of persons: 2
  • Area: From 44 / 474 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

REEF HOUSE RESTAURANT

Type of cuisine: Gourmet

An iconic and integral part of Reef House Resort & Spa is the Reef House Restaurant. Set under 300 year old Melaleuca gum trees swaying in the breeze, enjoy views looking out from the teak deck across the Coral Sea and beyond.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BRIGADIERS BAR

Non contractual photo

Join us in the elegant Brigadier's Bar & Lounge for a complimentary Brigadier's Punch & canapes served each night at sunset. Experience the charm of the yesteryears and enjoy an intimate retreat into tranquillity and utter bliss

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Reef House Palm Cove - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,167 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,131 reviews

Relaxing stay in a beautiful hotel

Customer review rating 4.6/5

Rhonda S. Couples - 18/10/2020 Confirmed reviews ALL

We have always admired The Reef House on much earlier visits to Palm Cove and thought we would stay there one day. We had a lovely time our room was well located, comfortable and quiet. The restaurant was the best one we ate in during our 2 weeks on the road from Noosa to Palm Cove. All meals were delicious and the restaurant has a wonderful ambiance and outlook. The room we stayed in was fresh and the decor supported the hotel image. It is very obvious from the outside though that the hotel is ready for a freshen up. Nothing too drastic as changing the appearance of this classic building but the wood and some steel need to be repainted and repaired. Would love to come again one day.

Good stay

Customer review rating 4.6/5

Greg T. Couples - 18/10/2020 Confirmed reviews ALL

Completely enjoyed our stay at Reef House. Staff were very friendly and professional and very aware of COVID precautionary measures. Particular mention should be given to Emma from front office and the restaurant staff (didn't get their names) who looked after us extremely well. Despite the properties age we felt very comfortable and liked the old world charm. Breakfasts were substantial and the one dinner we enjoyed in-house was amazing. Would love to come back and would recommend.

Well located

Customer review rating 4.6/5

Deb Couples - 18/10/2020 Confirmed reviews ALL

Rooms were nice, didn’t like kitchenette outside as glasses plates etc weren’t in sanitary cupboards. Overall clean and well decorated. More storage for clothes would of been nice. Simple set of draws. Reef house had a lovely feeling of history which was highlighted throughout the building. Staff were accomodating and pleasant. Food was good. Drinks overpriced in Brigadiers bar. Cocktails could be put into better glasses for the price charged. Not enough umbrellas. Lovely place overall. Just a few things that could of made it a more pleasant experience.

Fantastic service, location, food & ambience

Customer review rating 4.6/5

Sophie Couples - 18/10/2020 Confirmed reviews ALL

Our stay at The Reef House was 10/10. From the moment we arrived we felt so relaxed and taken care of by the friendly staff. The little luxurious extras made such a difference to our stay including the Appelles amenities and the complimentary canapes and punch. The restaurant ambience at night was incredible with beautiful food and wine to match. I received the best facial i've ever had! Thank you team for a fantastic stay, we will definitely be visiting again. Special mention to Wayne, Jacky, Annabelle, Bernard, Isabel, Ruth and all of the lovely restaurant staff.

Stunning location

Customer review rating 4.6/5

Trevor A. M. T. Couples - 17/10/2020 Confirmed reviews ALL

We just loved our mini break, only 3 nights but made extra special by the wonderful staff and beautiful room. The restaurant was the best and the breakfast delicious. Thank you for a lovely holiday.

Love Reef House!

Customer review rating 4.6/5

Susan Couples - 11/10/2020 Confirmed reviews ALL

The Reef House is unique. We love the tropical ambience, decor, traditions, gardens, library, bikes and Brigadier’s Hour. Loved how the Reef House also adopted visible COVID safe practices. Love the breakfasts, sorbet, relaxing areas to sit and read by the pools. Staff are helpful and friendly.

Perfect spot

Customer review rating 4.6/5

Bronwyn Couples - 10/10/2020 Confirmed reviews ALL

Great staff and a great experience overall. We had our room changed after seeing our upgraded spa room had nothing to look at but a concrete wall. Although the room we ended up with was a lot smaller without a kitchenette, we did have a view of the water and could hear the waves at night.

Dear Bronwyn, Thank you very much for staying with us at the Reef House in Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us recently. I am sorry for the leaf litter build up and the spa salts not being replaced, these should have been replaced and tidied with your room service everyday. The sound of the Ocean at night is really special and I will make sure that Jackie knows that you appreciated his service. Thank you again Bronwyn, please enjoy the rest of your week. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Fantastic Value

Customer review rating 4.6/5

Terry Couples - 10/10/2020 Confirmed reviews ALL

Our stay here lived up and often exceeded our expectations. Great location, service and the room was perfect.

On the beach, great relaxed feel :.

Customer review rating 4.6/5

Happy L. :. Couples - 10/10/2020 Confirmed reviews ALL

Friendly and helpful team. Loved the room soy melts so much I followed up and bought more! Thanks for a great stay from a local x

Dear Troy, Thank you very much for staying with us Troy, we really appreciate your support. In future please don't hesitate to reach out is you need anything in the future. Have a great week and thank you again Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Good stay

Customer review rating 4.6/5

Andrew B. Couples - 09/10/2020 Confirmed reviews ALL

Quiet,clean comfortable,friendly staff

Dear Andrew, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us recently. It is so nice to know that you had a great stay. I'm sorry to hear that you did receive some slow service. I'll pass this feedback onto our team so we can improve. Thank you again Andrew, please enjoy the rest of your weekend. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Great spot

Customer review rating 4.6/5

Jayne S. Couples - 08/10/2020 Confirmed reviews ALL

Fantastic facilities, helpful staff

Dear Jayne, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us on you recent visit to Tropical North Queensland. I am sorry that you waited longer than normal for your room, we really appreciated your understanding. Thank you once again Jayne, we can not wait to see you back one day in the future. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

An enjoyable, relaxing stay

Customer review rating 4.6/5

John F. Solo - 04/10/2020 Confirmed reviews ALL

My recent stay at the Reef House - Palm Cove was excellent. The hotel and restaurant staff were polite, very helpful and friendly. The food and service at the Reef House Restaurant was amazing. The hotel is situated perfectly within Palm Cove. I look forward to returning one day soon.

Dear John, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted toy to know that we really appreciate your decision to stay with on your recent visit to Tropical North Queensland. We are also so pleased to know that you both had a great holiday. Please have a great weekend and thank you once again. Tropical Regards, Wayne Harris General Manager The Reef House and Spa Palm Cove

A special stay at the Reef House

Customer review rating 4.6/5

Jan P. Friends - 03/10/2020 Confirmed reviews ALL

We stayed with friends for 5 days and it was a really wonderful tropical experience. The staff are great, the food is awesome, and it’s such a relaxed atmosphere. I also like that it’s well established, not super modern, and with meandering tropical gardens and of course right on the beach.

Dear Jan & Ulrich, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us on your recent trip to Tropical North Queensland. It is great to know just how much you enjoyed your break with us. Wishing you both a great weekend and thank you once again, Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Great five night stay

Customer review rating 4.6/5

Mike H. V. O. Couples - 01/10/2020 Confirmed reviews ALL

We have been making a pilgrimage to the Reef House yearly (nearly) for 25 years. We love the place.

Dear Mike and Virginia, Thank you very much for staying with us at the Reef House in Tropical North Queensland. We can not thank you enough for supporting us during these troubling times, we are so very pleased to know that you have had a nice stay. It is amazing you have been returning for so many years ! Next year please reach out to me directly, I would like to opportunity to over see your reservation. Please have a great weekend and thank you both once again. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Very enjoyable stay with friendly and helpful staff

Customer review rating 4.6/5

Gaye W. Friends - 28/09/2020 Confirmed reviews ALL

A special birthday celebration for my "bestie" which will have lasting memories for all of us. The little "extras" added to the occasion and we certainly enjoyed the free Brigadiers' punch-mix and canapes where we met others staying at this lovely resort.

Dear Gabrielle & Peter, Thank you very much for staying with us at the Reef House in Tropical North Queensland. We are so pleased to know that you had an enjoyable holiday with us celebrating such a special occasion. Our little extra's are designed to help you feel and home and extra special. Please have a great weekend and we thank you both once again, Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Fantastic hotel great staff

Customer review rating 4.6/5

Llewellyn L. Couples - 27/09/2020 Confirmed reviews ALL

We thoroughly enjoyed our stay

Dear Llewellyn, Thank you very much for staying with us at the Reef House in stunning Palm Cove. I just wanted to take the opportunity to say thank you in person, it is great to know how much you enjoyed your time with us. Please have a great weekend and thank you again, Tropical Regards, Wayne Harris General Manager The Reef House and Spa Palm Cove

An amazing and comfortable stay!

Customer review rating 4.6/5

Carmen K. Couples - 27/09/2020 Confirmed reviews ALL

Lush, cared-for and a beautiful environment. Beautiful service staff who made my husband’s 30th birthday that little bit more special with beautiful extras. We will be back!

Dear Carmen, Thank you very much for staying with us at the Reef House in Palm Cove. We just wanted to let your know that we have read your review and it is great to know that you really enjoyed your stay. It was our pleasure to help you celebrate such a special occasion with your husband. Please have a great weekend and thank you once again. Tropical Regards, Wayne Harris General Manager The Reef House and Spa Palm Cove

Beautiful resort

Customer review rating 4.6/5

Tam J. Couples - 27/09/2020 Confirmed reviews ALL

Amazing staff and service gorgeous resort

Dear Tammy & Steven, Thank you very much for staying with us at the Reef House in stunning Palm Cove. We just wanted you to know that we really appreciate your decision to stay with us recently, it is so nice to hear that you had an enjoyable stay. Wishing you a great weekend and thank you once again. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Great room in very pleasant surroundings.

Customer review rating 4.6/5

Gregory C. Couples - 25/09/2020 Confirmed reviews ALL

Staff very pleasant and helpful. Room was very good.

Dear Gregory, Thank you very much for staying with us at the Reef House in Palm Cove, I just wanted to take the opportunity to let you know that we really appreciate your decision to stay with us recently, it is great to know that you had an enjoyable time with us. Wishing you a great weekend and thank you again. Sincerely, Wayne Harris General Manager The Reef House and Spa Palm Cove

Absolute relaxation

Customer review rating 4.6/5

Danielle G. Couples - 25/09/2020 Confirmed reviews ALL

We celebrated our anniversary weekend at reef house and we’re both blown away at the hospitality and level of beautiful service we received from literally every team member. Nothing was too much trouble and we both have raved to everyone about our amazing experience! Such a pleasure to be a guest at your hotel and we will definitely be back!

Dear Danielle, Thank you very much for staying with us at the Reef House in Palm Cove. I just wanted to take the opportunity to you know that we really appreciate your decision to stay with us recently and it is so nice to hear that you both had an enjoyable break. Please enjoy your weekend and thank you again. Tropical Regards, Wayne Harris General Manager The Reef House and Spa Palm Cove

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