The Reef House Palm Cove 5 stars

TripAdvisor rating 4.5/5 2,667 reviews

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Description

Hotel extras

  • Daily A La Carte Breakfast

  • Brigadier's Punch and Canapes

  • Luxury Concierge Service

  • Signature Inclusions & Experiences

  • Adults aged 16 years and over

Our accommodation(s)

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Hotel location

The Reef House Palm Cove

99 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.745127, 145.67054

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

The Reef House Restaurant

Available exclusively for our House Guests. Wine & Dine under the Melaleuca Trees overlooking the Coral Sea. Reef House Restaurant has been here since the 60's nestled under the magnificent Melaleuca trees and palms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  2,667 reviews

Certificate of excellence 2024

Highly recommended!

TripAdvisor rating 5.0/5

Tobias V TripAdvisor review

Such a great experience staying at Reef House! Nice rooms and big beautiful common areas. Best of all was the food and service! A special thanks to Cedric, best concierge service ever!! We spent 5 nights here and that was great for a relaxing holiday. Would also recommend renting a car and going inland to the Hinterland!

Bonjour Tobias V, Thank you very much for your glowing review on TripAdvisor following your recent visit to the remarkable Reef House. Our adults only retreat is much more than a regular holiday : it is a very unique destination where you can experience the most amazing and professional personalised service in a quiet tropical environment facing the world’s best beach. Nobody does what we do! We are all looking forward to welcoming you back to our little slice of paradise in paradise! Tropical regards Cédric Lootvoet Luxury Concierge & The Reef House Family

Tropical paradise

TripAdvisor rating 5.0/5

Gabby E Couples - TripAdvisor review

The reef house at Palm Cove offers the ultimate luxury tropical experience. The resort itself is full of traditional island charm amid modern and excellent facilities. Positioned across the road from the beach within a few metres of restaurants, shops, coffee and medical, it could not be in a better location. The restaurant was spectacular and it was clear how it had won so many awards. Even breakfast and lunch and casual food around the pool was amazing. The two pools and spa were perfect for a swim or sun bake or just sitting peacefully. Only possible as there are no children. Of all the things I love about the reef resort, what did it the most for me was the staff. They were all friendly, helpful and went above and beyond to ensure we had a great experience. I look forward to returning!

Bonjour Gabby E, Thank you very much for taking the time to express your positive feedback following your recent visit to the remarkable Reef House. For those who are looking for a different standard of holiday offering the ultimate luxury tropical experience in a quiet environment our adults retreat is the perfect destination! Our amazing international team members will pamper you, entertain you and provide a faultless European style personalised service! We know it will not be long before you come back! Tropical regards Cédric Lootvoet Luxury Concierge & The Reef House Family

Fantastic Reef House

TripAdvisor rating 5.0/5

julietd2018 TripAdvisor review

We had a wonderful stay at the Reef House. The staff were extremely friendly, helpful and attentive. The service was second to none. The room was beautiful and very comfortable. The pools and gardens were magnificent. We had a most relaxing stay and highly recommend the Reef House. We certainly hope to return.

Bonjour julietd2018, Thank you very much for your excellent review on TripAdvisor following your recent visit to the charming Reef House. Our adults only tropical escape with its 28 signature inclusions is the perfect destination to rest, relax and rejuvenate by the Coral Sea. We are delighted to hear that you are already planning on coming back to our little slice of paradise! Tropical regards Cédric Lootvoet Luxury Concierge & The Reef House Family

A wonderful 7 days at The Reef Resort in Palm Cove!

TripAdvisor rating 5.0/5

julieguettler Couples - TripAdvisor review

We thoroughly enjoyed our stay! Customer service was always exemplary. The restaurant provided a lovely fine dining experience, even for breakfast and we loved chilling out with other guests at the Brigadiers Bar for canapés and drinks! Our Melaleuca room, with a nice big veranda and spa bath, included quality teas & very comfortable bedding. We will definitely be back for another perfect break there again!

Bonjour julieguettler, Thank you very much for your kind words on TripAdvisor following your recent visit to the magical Reef House. We are delighted to hear that you both thoroughly enjoyed your stay in our colonial style boutique retreat for adults! Being pampered by our very friendly team members, eating fantastic food overlooking the Coral Sea and meeting lovely guests in a very quiet environment is what is waiting for you when you are joining us! It will not be long before you come back for another perfect break! Tropical regards, Cédric Lootvoet Luxury Concierge & The Reef House Famy

Almost Perfect

TripAdvisor rating 4.0/5

alan l TripAdvisor review

The least good first. It was nice to get a welcoming drink. It would be better if we could have relaxed in an armchair after a long trip to savour it as we completed formalities. The late afternoon Brigadier’s punch and canapes, what might be called happy hour now, might possibly have worked better if there were more chairs available, in a more convivial setting. Works in progress. The flooring in the bar/undercover restaurant seemed to be in a permanent state of repair. It did not affect the main seating area but seemed a trip hazard for the waiting staff and was not a good look. The lift that served 3 floors and the basement car park had a problem with slow closing doors. This was due to be remedied but not during our stay which meant the waiting time for the lift was often quite long. Emergency plumbing work was being carried out on the upper floors. The noise of drilling and hammering was quite subdued for us on the ground floor but would have been annoying higher up. All the above points are minor but taken together amount to minus one star. The good stuff. The beds were large and very soft – ‘like lying on a giant marshmallow’. The pillows, one firm and one very soft, were also very comfortable. The only downside was removing the 5 large cushions from the bed every night. The Tranquility Pool was a little cold. I used it once for about half an hour. The Mineral Pool was comfortably warmer and was used nearly every day. Neither of the pools was ever crowded. The wine appreciation and cocktail mixology sessions are recommended. I am a novice at both and took away something from each. The staff. The jewel in the crown. A sullen waitress can suck the joy out of the day before it even starts. This will never happen a the Reef House. All the staff were cheerful, helpful and smiling all day and every day. Would I go again? Yes. Would I recommend it to others? Yes again.

Bonjour alan l, Thank you very much for your feedback following your recent visit to the charming Reef House. Our second to none international team members are definitely the jewel in the crown and all love to treat all guests like celebrities! We are all looking forward to welcoming you back to our adults only bespoke escape for another unforgettable relaxation in our little slice of paradise in paradise! Tropical regards Cédric Lootvoet Luxury & The Reef House Family

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