even before we got to the reef house the conciege had emailed us to welcome us front reception staff are passionate about what they do especially Cedric who is a outstanding example for all the staff

This is such a beautiful resort, you feel like royalty coming here. The location is fantastic, I just loved having breakfast and looking over the ocean each morning. The staff are lovely and go above and beyond for you. Special shout out to the water pressure in our rooms shower.. it beat the hell out of every other shower I’ve ever taken.

Relaxing and good feng Sui. Absolutely loved it ♥️

Such a lovely hotel! It’s in a great location in Palm Cove, swimming pool and lounge area is top class and very relaxing and staff can’t do enough for you! The rooms are very spacious and quiet as they situated away from the Main Street. Cedric the general manager is a great host and makes you feel very welcome! We can’t wait to stay and again and would highly recommend this hotel! James and Katrina

Thanks for offering welcome and hospitality in such a lovely location. We will be back.

The Reef House is in a great location along the main esplanade with a stunning view of the beach from the restaurant and in walking distance to cafes and restaurants. Staff are so friendly and welcoming (especially Cedric) and made my stay a very pleasant one. Will definitely be back in the future.

The hotel and staff are fantastic Well located and looked after

We wanted to return, having been with you less than 5 weeks earlier We found it so incredibly relaxing which historically we have rarely, if ever, found

We were generally happy with our experience, with the exception of a couple of things. The lady that runs the spa came into our room whilst we were briefly out, and turned our tv off without permission. We also found the food and room service varied between below average to excellent -depending on who cleaned the rooms or who the chef was, there was no consistency in these services. The staff we dealt with were always friendly and helpful.

We had an excellent time! Food was great, included breakfast in particular was huge and yummy! All of the staff were super friendly and went out of their way to assist with anything we needed (eg. providing breakfast early so we could go on a tour. Finding a jumper I’d forgotten in hotel and sending it back home for me). Just fantastic! Pools were lovely, well maintained, with a great relaxation area next to pool. The extra little things like complimentary alcoholic beverages and Canapé la each night and sorbet each arvo just made it perfect! Highly highly recommend!!! We came during wet season with it raining quite often, and still had a blast! Location is just superb, right next to a bunch of fantastic restaurants and a super great gelato shop; and opposite the beach!

Gorgeous, friwndly staff, beautiful gardens and pools

Extremely helpful and friendly staff, beautiful location with clean and well set out rooms. A pleasure to stay there.

We stayed 5 nights at the beautiful Reefhouse palm cove. From the moment we entered we loved our experience, all staff were amazingly helpful and welcoming, particularly Cedric & Bernie, Norm, and the morning and evening restaurant staff. They each made our stay extra special. The food was amazing. Cleanliness of the hotel was also exceptional. We also loved the idea of holding onto the tradition of the “honesty bar” and afternoon canapés and punch were a highlight of our stay, where we got to meet Norm, make friends and relax playing chess of an afternoon. We loved the boutique style and decor of the resort and hope it never loses its character. We’ll be back !

The rooms were comfortable , however ,after going to our room & unpacking we found that we had an infestation of black ants . It was reported to reception & the area was sprayed . It was decided that we would need to relocate to another unit. With the help of reception we relocated . The help provided was great. Several days later we found that our fridge was not working . It was reported to reception who later came & removed the fridge from the cabinet. We were told that it would be reported to maintenance so for rest of our stay ,the fridge remained out of the cabinet & it was still there when we left .

Special place and great staff and food