The Reef House Palm Cove - MGallery 5 stars

Customer review rating 4.6/5 2,110 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

The Reef House Palm Cove - MGallery
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • All breakfast inclusive package are continental buffet only unless stated otherwise

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Hotel location

The Reef House Palm Cove - MGallery

99 Williams Esplanade
4879
palm cove
australia

Tel: +61740802600

Fax: (+61)740553305

Check-in from 15h00

Check out up to 11h00

  • By plane

    CAIRNS At 26.4km / 16.4 miles

GPS :-16.745127, 145.67054

Our accommodations

Featuring a beautiful beachside location and exceptional accommodation facilities, The Reef House Palm Cove MGallery is the perfect option for visitors looking for hotels in Palm Cove. Guests staying at this spectacular Palm Cove hotel can choose from a range of accommodation styles, with spacious guest rooms, one and two bedroom apartments and spa options available. Featuring elegant décor, stylish design and impeccable attention to detail, each room and apartment provides a peaceful, relaxing retreat.

Brigadier King Studio 1 King bed

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Views: Garden side, Patio *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Verandah King Room 1 King bed

  • Max. number of persons: 2
  • Area: From 53 / 570 sq ft
  • Views: Garden side, Pool side, Patio, Park view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Ocean View King Room 1 King bed

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Brigadier SPA Studio 1 King Bed

  • Max. number of persons: 2
  • Area: From 44 / 474 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

REEF HOUSE RESTAURANT

Type of cuisine: Gourmet

An iconic and integral part of Reef House Resort & Spa is the Reef House Restaurant. Set under 300 year old Melaleuca gum trees swaying in the breeze, enjoy views looking out from the teak deck across the Coral Sea and beyond.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BRIGADIERS BAR

Non contractual photo

Join us in the elegant Brigadier's Bar & Lounge for a complimentary Brigadier's Punch & canapes served each night at sunset. Experience the charm of the yesteryears and enjoy an intimate retreat into tranquillity and utter bliss

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Reef House Palm Cove - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,110 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,112 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Continued Excellence

Customer review rating 4.6/5

Dennis O. Couples - 30/07/2020 Confirmed reviews ALL

another great stay with great service , quality rooms

Enjoyed our stay

Customer review rating 4.6/5

Steve S. Couples - 27/07/2020 Confirmed reviews ALL

Lovely resort in a beautiful location. RH have a few traditions that make it even more enjoyable

Good stay

Customer review rating 4.6/5

Wayne M. Couples - 26/07/2020 Confirmed reviews ALL

Great room, brilliant check in, great food but very ordinary table service from extremely inexperienced staff. That being said we would definitely stay there again.

As with our previous visits to the Reef House we were made to feel relaxed and comfortable, from check in to check out.

Customer review rating 4.6/5

Alec M. Families - 25/07/2020 Confirmed reviews ALL

Due to the current travel restrictions in place we only booked over the phone two weeks in advance, and it was probably the the smoothest transaction I have experienced with any hotel. Jacky Li understood our requirements and satisfied them promptly. We would also like to commend Karrie, who we remember from previous visits, in the restaurant on our final morning when we arrived at a particularly busy time.

Lovely Stay

Customer review rating 4.6/5

Stephanie Couples - 23/07/2020 Confirmed reviews ALL

My husband and I had a lovely stay at the Reef Hotel in Palm Cove. We loved their attention to detail I.e complementary sorbet by the pool at 3pm and complementary cocktail hour at 5pm, a great opportunity to meet other guests and share local experiences. Special mention to Staff member Emma who welcomed us on arrival and was so lovely, welcoming and friendly. Hope to be back one day.

ElcoLittle bit of nostalgia

Customer review rating 4.6/5

Barbara Couples - 23/07/2020 Confirmed reviews ALL

We thoroughly enjoyed our time at the Reef House. It has a wonderful location and an interesting history. We are locals and have long known the Reef House, watching with interest the various changes over the years. We particularly like the homely atmosphere and welcoming feel eg complimentary drinks and snacks late afternoon. We’ll be back!!

great stay

Customer review rating 4.6/5

Megan P. Friends - 21/07/2020 Confirmed reviews ALL

wonderful, relaxing time. Friendly attentive staff

Well located

Customer review rating 4.6/5

Susan H. Couples - 14/07/2020 Confirmed reviews ALL

A lovely colonial style property, but now very tired and in need of refurbishment.

Great location, friendly staff and nice ambiance

Customer review rating 4.6/5

David Couples - 13/07/2020 Confirmed reviews ALL

The stay was great and was certainly up to the standard expected. If I have one area of improvement, it was in relation to the continental breakfast supplied. Notwithstanding Covid 19, the breakfast appeared to be an assortment of supplies cobbled together from Woolworths. We were offered Coco pops, Croissants out of a packet, bottled juice, packet cheese and processed ham. Not very 5 star. There was no reason that all of these items could not have been upgraded with more appropriate fare.

Perfect spot for Relaxing

Customer review rating 4.6/5

Lisa Couples - 12/07/2020 Confirmed reviews ALL

Great stay, staff were getting back into the swing of things after COVID 19 shutdown but really worked hard at giving all the guests a lovely experience. Position is perfect and outlook from restaurant so relaxing.

Great spot, nice rooms

Customer review rating 4.6/5

Anonymous Couples - 12/07/2020 Confirmed reviews ALL

Relaxing. We had a great deal with lots of added bonuses.

Customer review rating 4.6/5

Anonymous Couples - 12/07/2020 Confirmed reviews ALL

I found the hotel overpriced in comparison to other hotels that I have stayed in that are part of the Accor family.

LAID BACK ENVIRONMENT, FRIENDLY STAFF.

Customer review rating 4.6/5

Maureen Solo - 29/03/2020 Confirmed reviews ALL

Accomodating, clean, friendly, classy room, great outlook of beach. Kitchen nearly always open! Thorough cleaning and comfortable. You actually don't have to leave the Reef House.

Great accommodation and very hospitable

Customer review rating 4.6/5

Helen G. Couples - 27/03/2020 Confirmed reviews ALL

We really enjoyed our stay with lovely breakfast and good amenities and lovely friendly atmosphere. Very much enjoyed the extra activities on especially yoga. We will return again.

4 nights of heaven

Customer review rating 4.6/5

Deb W. Couples - 23/03/2020 Confirmed reviews ALL

We love your hotel, its ambience, its colonial feel, the beautiful rooms and extremely comfortable bed plus your genuinely warm and helpful staff.

Well located, friendly staff, nice pools.

Customer review rating 4.6/5

Patricia T. Couples - 20/03/2020 Confirmed reviews ALL

We enjoyed our stay, the breakfasts were very good, the room was decorated nicely and we thought the nightly punch and canapés was lovely - something other places don't offer which helps to put Reef House ahead of other hotels.

Good stay

Customer review rating 4.6/5

Chia-chun Couples - 16/03/2020 Confirmed reviews ALL

Nice and clean room with a pool view.

Relaxing Stay

Customer review rating 4.6/5

Rob T. Couples - 16/03/2020 Confirmed reviews ALL

This was our second visit to Reef House and whilst we enjoyed our 5 night stay there were a couple of issues. Firstly our room ..... Room 231 was smaller and not as well positioned as the room on our previous visit. When we arrived we noticed that the outside of the sliding shutters had not been cleaned, it looked like, for some time. There were also black marks on the balcony tiles, I assume due to poor drainage from the balcony. The sliding baskets in the wardrobe were worn and rusty, could not be used and the bed sounded as though it was going to fall to bits every time you got in or out. The creaking and cracking from the base was quite off putting. Outside the timber slats on the kitchen end facing the mineral pool could do with some attention and the pool security closures were worn and loose. These are not the sort of things one would expect in a 5 star resort. On the plus side the staff were fantastic, the meals were very good however quite a small dinner choice menu which would have benefited from the addition of some salads from the lunch menu. Would probably stay at Reef House again but would request a different room and certainly one without a 'four poster' bed.

Just perfect

Customer review rating 4.6/5

Cecilia N. Couples - 15/03/2020 Confirmed reviews ALL

We just loved it... Calm, relaxing, great service, good location, well designed, etc. We also HIGHLY appreciated being upgraded for our honeymoon <3

Great Location

Customer review rating 4.6/5

Roam Couples - 09/03/2020 Confirmed reviews ALL

Staff were excellent, great pool, very quite, loved the cocktails,sorbet by the poo;l and the twilight punch.

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