The Sebel Palm Cove Coral Coast 4 stars

Name: The Sebel Palm Cove Coral Coast
Address: PALM COVE, 4879, AUSTRALIA
Telephone: (+61)7/40598000
Rating: 4.6

Customer review rating 4.6/5 2,149 reviews

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+ 11 Services

The Sebel Palm Cove Coral Coast

My team and I look forward to welcoming you to the resort. If I can be of assistance prior or during your stay, please contact me at the resort on +61 7 4059 8000 or email emil.gan@accorvacationclub.com.au

Mr Emil Gan, Hotel Manager

The Sebel Palm Cove Coral Coast offers 37 spacious apartments near the Great Barrier Reef, 30 minutes from Cairns. Retreat to the privacy of a self contained apartment which is serviced at the end of your stay. Located a short stroll from the beach, close to the boutiques, bars, cafes and restaurants of Palm Cove Village; this modern complex offers easy access to the swimming pools, sports centre, tour desk and gym, with an airport shuttle available.

Hotel extras

Located just a short stroll to the beach
Self contained apartments
30 minutes drive from Cairns
Private balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
Parking
- Private outdoor parking
- Public outdoor parking
- Well-lit parking
Reduced mobility rooms
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying) Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.

Outdoor unheated pool
Fitness centre (Nearby)
Babysitting on requestPaying
Beach and water sportsPaying
- Boat excursions (Paying) (Nearby)
- Deep sea fishing/Sea fishing (Paying) (Nearby)
- Kayaking (Paying) (Nearby)

Hotel location

The Sebel Palm Cove Coral Coast

Coral Coast Drive
Palm Cove
4879 palm cove
australia

Tel: +61740598000

Fax: (+)7/40598000

Contact email :

Check-in from 15h00

Check out up to 11h00

By plane
CAIRNS At 22km / 13.67 miles

GPS :-16.740263, 145.665311

Our accommodation(s)

Apartments (2)

Studio Apartment 1 King Bed

Accessible room

Max. number of persons: 2
Views: Patio *

* Subject to availability

Coffee/tea making facilities
Direct dial telephone

1 Bedroom Apartment 1 King Bed

Max. number of persons: 4
Area: From 56 m² / 603 sq ft
Views: Pool side, Patio, Golf view *

* Subject to availability

Coffee/tea making facilities
Direct dial telephone

Apartments

Location is perfect for me, need a constant small maintenance

Yumiko S. Friends - 26/02/2021 Confirmed reviews ALL

This is my 3rd or 4th times staying here as it is very convenient from Cairns. They always ring me when the room is ready, so I can check in early. Closing the door makes extremely loud sound, The overhead fan makes so loud, Overall. this is our club property, receptionists are always friendly and nice and clean.

Dear Yumiko, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the loud noise when closing door, please accept my sincere apologies, I have since have maintenance team to rectified the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

wonderful staff

Colleen O. Couples - 25/02/2021 Confirmed reviews ALL

After 13 months away from our family due to Covid we could at last come to Queensland and stay where we love, Palm Cove. the staff were wonderful. They helped us in every way to make our stay memorable. They even helped us with border passes etc, as we were returning to Tasmania, and we must admit we are not very computer savvy!!!. Nothing was a problem for them The room was lovely and clean and we had everything we needed. So thank you to all the staff.

Jeff Couples - 22/02/2021 Confirmed reviews ALL

Gary was great to deal with, helpful and friendly. Our first impression on driving into the property weren’t good. The disused convention centre and poorly maintained gardens on the approach road didn’t impress. The sofa in our room was unpleasant and needed a good clean. It smelt of sweat and the arm rests were sticky. The cane lightshade in the bedroom was dusty. The pool has degraded significantly in the 6 years since we stayed previously. There are areas of black growth on the pebblecrete and the pebblecrete was lifting in places. The room towels are old and due for replacement. We loved having use of the gym next door, this was a real bonus and very much appreciated. The property is well located and equipped and we enjoyed our stay overall, thank you!

Dear Jeffrey D., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. Thank you for the feedback about first impressions and your surroundings we will get onto these issues and hope that next time you come you see an improvement. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Quiet, convenient, clean

Anonymous Families - 19/02/2021 Confirmed reviews ALL

Staff are unobtrusive yet friendly. We always enjoy staying at Sebel, Coral Coast, Palm Cove.

Dear Charmaine, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Dezza C. Friends - 12/02/2021 Confirmed reviews ALL

No fuss. Smooth sailing. Just amazing!

Dear Dezza Ree C., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Quiet location

T. Families - 12/02/2021 Confirmed reviews ALL

We enjoyed our accommodation apart from our 2 bedroom apartment leaking water from every airconditioner. Accommodation nice a spacious

Dear Scott David T., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Loved everything about it

Sally-anne G. Friends - 12/02/2021 Confirmed reviews ALL

Relaxing 7 days with friends. Had a fab time. Will definitely be back

Dear Rebecca & Tim A., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Always a good stay

Gina C. Couples - 11/02/2021 Confirmed reviews ALL

Very relaxing room above pool. no noise from gym than our previous stay. love it here

Dear Michael C., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

good lap swimming pool

Feng R. Couples - 05/02/2021 Confirmed reviews ALL

nice swimming pool and gym, good location. the staffs are helpful .

Dear Mark r., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Everything we needed to relax

Jody Families - 03/02/2021 Confirmed reviews ALL

Always a good family holiday. Even better when we have a room close to the pool.

Dear Phillip, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

great stay

Julie S. Families - 01/02/2021 Confirmed reviews ALL

staff were excellent, accomodation was well appointed, clean, great amenities, great place to holiday, hope to return there soon

Dear Julie, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Lovely relaxing stay

Susan S. Friends - 31/01/2021 Confirmed reviews ALL

Facilities were good. Enjoyed the pool and lap pool. Freiwndly staff- thanks Emil. Great customer service.

Dear Susan M., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Accor member pay for and expect a 10 as standard. Not quite there.

Viopej Families - 30/01/2021 Confirmed reviews ALL

- 2 points Mainly the second fold out bed is very uncomfortable and truly the worst part of the stay. - 1 point Issue with cleanliness: - Why is there always a filthy fry pan left? We went to Kmart and bought one for $5.00. We threw away the original one and left the one we bought there. - Dishwasher was quite dirty and full of grime. We got the cleaner and ran it to get cleaned. Still we did not like using this dishwasher and washed by hand :( - Washing machine was also not cleaned. We ran the washing machine a few times to clean it. - It was quite messy under the couched with dirt and leaves. Quite visible when you open it into a bed. Hope I am constructive with this. Regards Dragi

Dear Dragi & Violeta P., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are sorry you experienced such discomfort whilst you were staying with us. We would have loved the opportunity to fix these issues for you. We have all those items you mention in the back of house. We do try to maintain our standards and your feedback is welcomed so we can share it amongst our team and rectify this and hope that when you stay with us again it will be more pleasant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eloise

Lovely Location, Clean and Quiet

Katie Couples - 27/01/2021 Confirmed reviews ALL

From check in to check out, the experience was smooth and professional. The room was clean and the view from the balcony spectacular. As a return guest, I was pleased to see that the hotel has maintained its high standards in all aspects since my previous visit. Thank you Sebel staff for another memorable stay!

Dear Katie, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan

Emil was excellent

Bill (. T. Families - 20/01/2021 Confirmed reviews ALL

Emil was faultless made our stay most enjoyable . Sorted out our late booking when the website wasn’t working and when we got no call back from reservations

Dear Alfred T., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Lovely spot!

Belinda R. Couples - 19/01/2021 Confirmed reviews ALL

Easy straightforward check in and out. Assistance provided when needed.

Dear Belinda, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil Gan

Great location, clean, well appointed

Maria Families - 19/01/2021 Confirmed reviews ALL

We had a very lovely stay. The regular concierge was very friendly and helpful and it was always a pleasure to chat with him. We stayed in a 2 bedroom facing the green. Disapponted how it was not mown. The surroundings look unloved which detract from the 'relaxing' view you want on a holiday. The accommodation was fantastic, clean and comfortable.

Dear Richard & Maria, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry regards to the overgrown green, unfortunately they are not part of club property and it is belongs to the body corporate, we are working closely with them and to get the best result. Good news is that they have recently mowed the lawn and promised to have it mow every 2 weeks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Good stay.

George D. Couples - 19/01/2021 Confirmed reviews ALL

Unit is very well appointed. Staff exceptional. Enjoyed our stay immensely. We will be back.

Dear Colleen, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

staff wonderful. Accommodation very shabby

Judith Couples - 18/01/2021 Confirmed reviews ALL

Room very aged missing item suite clean but very shabby.

Dear Peter, Thank you for taking the time to tell us about your experience at The Sebel Palm Cove Coral Coast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. When you do, please contact me personally, I will make sure you have a better experience than this time. Sincerely, Emil Gan Hotel Manager

Great place for a break

Charlie Couples - 17/01/2021 Confirmed reviews ALL

All staff extremely friendly and helpful Good facilities Good location

Dear Charles, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

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