The Sebel Palm Cove Coral Coast 4 stars

Very comfortable, in a well appointed one bedroom unit. Very clean, and staff very helpful.

Lovely room, but not located near restaurants a bit of a walk to the beach, no shuttle service from the Sebel so caught Ubers,

Apart from the weather our stay was very pleasant

Easy check-in, friendly staff, welcome gift made us feel special, informative and helpful detail to enhance our stay. Unit floor plan was well designed for easy flow, practicality and space. Appliances met all our needs for relaxed eating in while local cafes and restaurants provided a variety of tasty food choices. Looking forward to our next stay.

I wasn’t happy as a gold member. Accommodation money was taking out even before I check in Couldn’t get fresh towels and room was smelling like damp. Not happy at all

Very friendly staff and willing to help. Pity the golf course is no longer there.

Good location, well appointed, microwave wasnt working, but really didn't effect us, needed to report it. Air-conditioning in the bedroom did get a blocked drain and needed attention, had water dripping at 2am that was an issue. The verandah balcony needs better security as you can't lock the glass doors and certainly not the fly screens so you can get fresh air in overnight

The Sebel is a very clean, well maintained hotel. It less than a 10min walk to the beach & restaurants, which is great because you can walk off the calories. We were able to use the gym next door and their fantastic pool. 10/10

Reasonable - have sent seperate email detailing Toilet flushing every 2 hours 24/7 in Unit above- obviously needs serious plumbing attention.

Comfortable and clean apartment more crockery and cutlery would have been appreciated. Also we expected the 9 hole golf course and tennis court still to be operational

we enjoyed the stay the location to the front was good-, the staff ( reception) were happy and polite and welcoming- the cleaning staff were great our room was cleaned during our stay. the only down side was the sound proofing , which was limited, the above unit resonated its noise downwards- furniture scraping on the floor- doors banging- foots steps thumping- this is a poor design of the units, the taps were insecure both kitchenette and bath room , there was a hole in the wall by the air-conditioned-

This has been our holiday location for many years now. Palm cove is a special place for us, because it is not over comercialised, and still retains the "seaside village" atmosphere. The Sebel is a great place to stay, tucked away as it is in a very peaceful setting. A pity about the demise of the golf course. Hopefully the area behind the units will stay as open space. The staff are excellent, cheerful and always willing to assist. One thing prevents a 10 rating, and I have raised this before, is that we find the lighting too dim. We would love to have a way to have more light over the dining table, and an additional fluoro over the sink area as the range hood light is specific to the cook top. Thanks for an enjoyable stay John & Lorraine

This is the second time we stayed in cairns and because we loved it so much the first time, this time we took my husband’s parents and 2 sisters and their family which includes very young children. Upon arrival at Cairns airport we were told that one of our vehicles was not booked. Long story short, we wasted an entire day, from 11.30am to 7.30pm trying to get it sorted, an entire day of our holiday wasted! A day we had planned so many things to do, rather I was stuck on the phone for most of the day trying to sort out the car hire dilemma. It was agonisingly frustrating but to my credit, I kept my cool. Not to mention that the sisters’ families had to get a maxi taxi to the the Sebel from the airport at an added cost of $101 which is not fair as they had already paid for their vehicle. It is through no fault of theirs this occurred and this money should be reimbursed to them. It is now in your hands as to the best compensation you can provide us for our troubles and precious family time wasted through no fault of ours. I look forward to your correspondence at your earliest convenience.

The Sebel is situated a short way back from the coast, which means that it is very peaceful. The apartments are well presented, with all the amenities you could want- either self-cater, or go out if you wish

Our unit was lovely. Very spacious and tastefully decorated. We particularly liked the fact that the toilet was separate from the bathroom which had both a bathtub and a shower. It had all the conveniences we needed, including a dishwasher, washing machine and dryer. The bed was a king size and very comfortable. Had a great stay. Location was a little distance from the beach and esplanade, but we did walk it a few times.