The Sebel Palm Cove Coral Coast 4 stars

Name: The Sebel Palm Cove Coral Coast
Address: PALM COVE, 4879, AUSTRALIA
Telephone: (+61)7/40598000
Rating: 4.6

Customer review rating 4.6/5 1,964 reviews

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The Sebel Palm Cove Coral Coast

My team and I look forward to welcoming you to the resort. If I can be of assistance prior or during your stay, please contact me at the resort on +61 7 4059 8000 or email emil.gan@accorvacationclub.com.au

Mr Emil Gan, Hotel Manager

The Sebel Palm Cove Coral Coast offers 37 spacious apartments near the Great Barrier Reef, 30 minutes from Cairns. Retreat to the privacy of a self contained apartment which is serviced at the end of your stay. Located a short stroll from the beach, close to the boutiques, bars, cafes and restaurants of Palm Cove Village; this modern complex offers easy access to the swimming pools, sports centre, tour desk and gym, with an airport shuttle available.

Hotel extras

Located just a short stroll to the beach
Self contained apartments
30 minutes drive from Cairns
Private balcony

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
Parking
- Private outdoor parking
- Public outdoor parking
- Well-lit parking
Reduced mobility rooms
Babysitting on requestPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 10AM (Paying)Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying)Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.

Outdoor unheated pool
Fitness centre (Nearby)
Babysitting on requestPaying
Beach and water sportsPaying
- Boat excursions (Paying)(Nearby)
- Deep sea fishing/Sea fishing (Paying)(Nearby)
- Kayaking (Paying)(Nearby)

Hotel location

The Sebel Palm Cove Coral Coast

Coral Coast Drive
Palm Cove
4879
palm cove
australia

Tel: +61740598000

Fax: (+)7/40598000

Contact email :

Check-in from 15h00

Check out up to 11h00

By plane
CAIRNS At 22km / 13.67 miles

GPS :-16.740263, 145.665311

Our accommodations

Studio Apartment 1 King Bed

Accessible room

Max. number of persons: 2
Views: Patio *

* Subject to availability

Coffee/tea making facilities
Direct dial telephone

Studio

Lovely apartment - too far from town

Nicole Couples - 27/03/2020 Confirmed reviews ALL

I enjoyed the apartment, found the staff lovely and the pool pleasant. I didn’t like that it was so far from restaurants, bars and the beach.

Dear Nicole, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Good stay

R T. Families - 26/03/2020 Confirmed reviews ALL

We were greeted well on arrival. Emil at the front desk had called me earlier to check on my arrival time. The front desk personnel were friendly and informative as it was our first trip to Cairns. The room had all the basic necessities for our stay. The use of the pool and well equipped gym next door was a plus. Overall, we very satisfied.

Dear Rajendran & Priscilla, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Peaceful, welcoming, hard to leave.

Helena Families - 23/03/2020 Confirmed reviews ALL

The staff were very welcoming. The apartment was newly refurbished - immaculately clean, and comfortable. The apartment was private, with no noise from other guests. The pool area was just like out of a magazine. Thank you for a perfect few days. It was very hard to leave.

Dear Helena Kaye M., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are ecstatic to hear that you thoroughly enjoyed your stay so much that you did not want to leave! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jaime Guest Services Agent

Relaxing and comfortable

Adele G. Families - 23/03/2020 Confirmed reviews ALL

Stayed at palm cove as our grandson was playing in a baseball tournament in Edmonton Cairns. It was so nice to be able to return to our rooms at The Sebel after a full day of baseball - the grandkids loved the pool to unwind and the rooms were super comfortable and perfect for a good nights rest before another full day at the fields. Emile and Jaime were great hosts. We would love to be back just for a holiday. Thanks team.

Dear Adele G., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We're happy to hear you had a relaxing stay during your grandson's baseball tournament & made the most out of the pool! It was lovely to meet you all & it would be our pleasure to have you back again. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jaime

Short but sweet

David P. Families - 22/03/2020 Confirmed reviews ALL

We have stayed at this resort on a number of occasions and as always the staff are helpful and lovely to deal with. Although, the accommodation and the surrounding grounds need a lot of attention. The property looks up market but the drive in is really disappointing and the rooms need some renovating.

Dear David , We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Comfortable Rooms and Great Size

Andrew L. Families - 22/03/2020 Confirmed reviews ALL

Stayed for 2 weeks. First time for the family in FNQ and found Palm Cove wonderful.

Dear Andrew, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

cosy and stylish room

Ying W. Couples - 21/03/2020 Confirmed reviews ALL

I recall that there are two hotels near to each other offered by Accord; it will be good if one of them located in city where it is much nearer to join the daily tours from city near to Reef terminal.

Dear Kar Choon & Ying, We very much appreciate your comments regarding your stay at he Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Sarah Couples - 18/03/2020 Confirmed reviews ALL

The rooms were lovely and very spacious. Pool was great. Disappointed that there is no restaurant that we could go to and can no longer play tennis and golf. Overall was a great stay!

Dear Sarah, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great pool

Melissa Families - 14/03/2020 Confirmed reviews ALL

Friendly staff, nice rooms and beautiful pool

Dear Melissa B., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. We are happy to hear you thoroughly enjoyed the pool facilities & room, as well as the friendly service you received from our dedicated staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jaime Guest Services Agent

Lovely and quiet

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Enjoyed the short walk to beach and restaurants found it in a lovely setting Lovely refurbished room to relax in

Dear Andrew & Dale G., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is great to hear you enjoyed the location and convenience of restaurants, as well as the vibe of our refurbished rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jaime Guest Services Agent

Pleasant stay

Michelle C. Families - 11/03/2020 Confirmed reviews ALL

The accommodation and location were great. Unfortunately we were looking after a family member in Cairns Hospital who subsequently passed away. This experience did taint our visit to Palm Cove.

Dear Christopher T., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast & we send our condolences for your loss. It is always a pleasure to receive positive feedback & I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Jaime Guest Services Agent

Newly renovated apartment was fantastic.....great location

Carol S. Couples - 09/03/2020 Confirmed reviews ALL

Thoroughly enjoyed our time here

Dear Lars , We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great place to stay. Good location and our unit was excellent

Graeme Families - 09/03/2020 Confirmed reviews ALL

Very helpful staff on site and although there was a few missing items from our unit they were rectified immediately I addressed the issue. Recommend it as a great place to stay located half way between Cairns and Port Douglas

Dear Graeme, We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Fantastic Service

Rayna Couples - 09/03/2020 Confirmed reviews ALL

We had a great stay - the rooms were clean and well presented with all the amenities we needed. I loved the styling also. Emil was the best host ever, giving us lots of great recommendations and a really personalised experience

Dear Rayna, We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Excellent stay

Emma S. Solo - 07/03/2020 Confirmed reviews ALL

Fantastic service, renovated room. Nothing to fault. Return guest.

Dear Emma, We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

well located

Barbara W. Families - 07/03/2020 Confirmed reviews ALL

staff very friendly

Dear Barbara, We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Great stay

Norm Couples - 06/03/2020 Confirmed reviews ALL

Great apartment with terrific facilities. Pools and gym. Reservation staff very helpful.

Dear Norman, We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Very Comfortable Base

Maria J. Couples - 05/03/2020 Confirmed reviews ALL

We had a 9 night stay and found The Sebel to be very comfortable and a great base to discover the area. My husband was a little surprised to find very few amenities ie restaurant, fitness centre on site etc as he had different expectations with the name 'Sebel' in its name. I didn't really have any expectations and was very happy with what I found. The reception was efficient and friendly and informative. A couple of recommendations would be to have an ice machine on the premise and a vending machine for drinks and snacks which can be accessed 24 hours a day. The pool is looking a little 'old fashioned' but was ample to lie around and swim in. I did read a complaint a long time ago about not being able to see the edge of the steps and the response was that you would look at it, but still nothing has been done and with myself knowing it was there and being careful still kicked the rough edge of the steps in the pool. Is there not an underwater product that can be applied in water to identify the step edge? The area just outside the turn into the health club and the driveway into the Sebel looks quite scruffy and unkempt. Perhaps a little tidy up and plantings may improve the look of it. There were not always pool towels available at reception so we would keep ours and wash and dry them daily which was OK but not ideal. The WiFi was great but was aware of the limit it had which did stop me from streaming movies etc. I would like to have been able to access my Netflix on your Smart TVs. I did try but I couldn't seem to get it to work and did not pursue it as had not been advised that this was a viable facility at the hotel. Overall it was a fantastic holiday and we felt our stay was good value and were very pleased with our room at The Sebel Palm Cove. I would definitely return. Thank you

Dear Craig, We very much appreciate your comments regarding your stay at the Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

Amazing room!

Amy Solo - 28/02/2020 Confirmed reviews ALL

The only reason I’m giving a 9 out of 10 instead of 10 out of 10 is because there is only front desk attendance from 8am-6pm. I had difficulty with my late check-in trying to find the security box with my keys. It was on the 2nd floor and not by the reservation desk. I spent about 15 minutes trying to find it. Maybe paint it red so it’s more noticeable or move it to the reception area? Other than that, everything was amazing! Gary at reception was so helpful and friendly. I had originally booked for 2 nights and was going to book the other 3 nights to a hotel closer to Cairns City central, but I loved the studio w/ kitchenette so much I ended up staying an additional 3 nights here despite the location being not as convenient for close proximity to Cairns City. The room was very modern, immaculately clean, and quiet. I had everything I needed to cook with and even wash my clothes. I’m extremely happy with my stay here and will definitely come back to this place!

Dear Amy, We very much appreciate your comments regarding your stay at The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

The room was very clean and very comfortable with all that you need plus.

Stanley A. Couples - 25/02/2020 Confirmed reviews ALL

Very pleasant and I will definitely be coming back to stay.

Dear Stanley A., We very much appreciate your comments regarding your stay at the The Sebel Palm Cove Coral Coast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emil

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