The Sebel Palm Cove Coral Coast 4 stars

Brilliant customer service. Apartments are fabulous. Very well equipped. Neat and tidy.

Spacious rooms, very helpful staff. Nice location. Easy walking distance to everything,

Usual enjoyable stay. Issues with aircon and power during stay exacerbated by declining an offered room change. Staff helpful and accommodating.

Our visit this year was perfect as we needed to take timeout from our busy travelling life. The room was just just right for us and overlooked the pool.

Our experience with the stay was lovely. The apartment was spacious and had most of what we required. There was a fire evacuation at an odd hour on the first night that took about 30mins to clear which was a little annyoying. We enjoyed using the pool facility of at the apartment and enjoyed cooking some of out meals there.

The staff were very courteous at all times.

Fire alarm at 10.30pm was set off & I understand that the smoke sensors can be senstive to bugs etc. The major concern was that occupants were slow to evacuate & people were using the lifts & wandering back under the ground floor. As there is no 24 hour staff on site it could have been a very difficult situation had there actually been a fire.

We have been coming to the Sebel for 10+ years and enjoy the location. We come to ‘blob’ as we have seen the sights we want to see so peace and quiet is what we value most.

It was OK. We had 5 people staying in the unit, and before we arrived i was asked what configuration was required. I told the gentleman that it was My wife, me and my 3 children. When we arrived there was no linen for the sofa bed, and when we asked for linen, a lady came and dropped off a sheet.

AS Above.

Everything was wonderful...staff were friendly, amenities clean and well maintained

Staff are very friendly and very helpful. We love staying at Palm Cove.

The please was clean, tidy, spacious and well maintained. Facilities were great. Just needed staff attendance more.

All good, except any noise from the from desk was heard in our room.

Location is nice & quiet. Rooms are well laid out even if they are not cleaned thoroughly (under the beds was filthy & floors were dirty) Split system air conditioning units worked OK but require a good clean or replacement as the temp had to be set around 19 degrees to cool any of the rooms. If you book make sure you request a top floor as the noise that comes through the floor is constant & noisy (ie if a chair is moved or people walk around their apartment you can hear them!!) A fire alarm was activated around 2300 one night with no explanation given that night or when asked at reception. (2 very cranky kids the next day!)