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Mantra Amphora Palm Cove 4 stars

Customer review rating 4.4/5 1,756 reviews

ALLSAFE approved hotel

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Room 1

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Mantra Amphora Palm Cove
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+ 10 Services

Hotel extras

  • Located across from beach

  • Tropical Lagoon Pool

  • Self-contained apartments

  • Award winning restaurants on the doorstep

  • Complimentary parking (subject to availability)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Manual temperature control
  • CAIRNS AIRPORTPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
Leisure and activities
  • Outdoor unheated pool
  • MassagePaying
Catering
  • BreakfastPaying
Business services
  • Copy/print service availablePaying

Hotel location

Mantra Amphora Palm Cove

49 Williams Esplanade
4879 palm cove
australia

Tel: +611300092872

Fax: (+61)7/40598101

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 24km / 14.91 miles - Shuttle paying

GPS :-16.747658, 145.670138

Our accommodation(s)

Mantra Amphora has accommodation to suit all types of travelers. Whether you're visiting Palm Cove on business, stopping overnight on your way around Australia, or enjoying a romantic getaway or holidaying with the kids, we've got the perfect place to stay. Our hotel rooms are a great, affordable option and the spacious 1 Bedroom Apartments are perfect for a romantic getaway. For families and larger groups our 2 and 3 Bedroom Apartments are ideal. Please note this property has stair access only.

Hotel Spa Room

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our guest reviews for
Mantra Amphora Palm Cove

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,756 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,884 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Close to Everything

Customer review rating 4.0/5

Traveller Couples - 09/05/2021 Confirmed reviews ALL

Spacious accommodation, clean and conveniently located to many restaurants. Ours was right at the front of the property overlooking the water. Lovely pool area and tropical gardens. Gentle breeze off the water. One disappointment; no BBQ could be found on the property.

Dear Traveller, Thank you for taking the time to write about your experience with us. We are so pleased to hear that you enjoyed you stay. We look forward to welcoming you back again soon. Kind regards, Chris & Team

Well Located

Customer review rating 4.0/5

Barbara Couples - 09/05/2021 Confirmed reviews ALL

Not much to say as there was no housekeeping for five days. Had to go to reception for extra amenities. No contact with staff. Should be told about the number of stairs to climb.

Perfect location

Customer review rating 5.0/5

Christine I. Families - 08/05/2021 Confirmed reviews ALL

Great apartment. Very spacious. Loved the pool! Location was perfect

Dear Christine, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Chris & Team

Well located

Customer review rating 4.5/5

Maria Couples - 07/05/2021 Confirmed reviews ALL

We enjoyed a short stay which was comfortable, clean and centrally located. Fairly priced. Staff were friendly and helpful.

Dear Mari, Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind regards, Chris & Team

Well located

Customer review rating 3.5/5

Jules Couples - 06/05/2021 Confirmed reviews ALL

We have previously stayed at the Mantra Amphora. When I booked, I booked a spa room. Unbeknownst to us, we received a free room upgrade to an apartment. When we booked again this time, we were not upgrade and were given a ground level, tiny hotel room which had no privacy ans had Vivo Cafe guests looking directly in to our bedroom while we were in there. We requested a room change ans the kind staff did move us to a room on the third floor that was equally as small but much better located. The hotel is lovely, the pool is great, the location is perfect and the proximity to great restaurants is unrivalled but we just chose the wrong room.

Lovely amenities & great location, few things could be improved

Customer review rating 3.0/5

Anonymous Couples - 05/05/2021 Confirmed reviews ALL

The apartment was lovely and very spacious and the pool area was beautiful and clean. Unfortunately the restaurant menu didn't cater to dietary requirements, the air conditioner leaked a puddle onto the carpet, the rooms are not serviced for stays less than 8 nights and the hot water in the shower did not always work. Only one recycling bin and its hiding in the underground carpark, far from most rooms.

Well located

Customer review rating 5.0/5

Charles G. Couples - 04/05/2021 Confirmed reviews ALL

A spacious unit with all facilities including dishwasher, washing machine & dryer. Probably needs updating as a little tired looking.

Dear Charles, Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

Great pool for young kidd

Customer review rating 4.0/5

Rebecca Families - 04/05/2021 Confirmed reviews ALL

Had a lovely stay. Great service at front desk. Apartments are a great size - just need a bit of updating. Pool was fantastic for our 3 year old. Great location to nearby cafes and restaurants. Only complaint would be that the lounge was terrible - very old and no support, could feel metal coming through bottom.

Dear Rebecca, Thank you, your comments are appreciated and will be followed up. Chris and Team

Relaxing and beautiful pool area

Customer review rating 4.0/5

Dee Couples - 03/05/2021 Confirmed reviews ALL

We had a lovely stay even though it poured with rained 1/2 of the time. However we had a badly positioned room which we were not expecting so next time I will book direct not via Booking.com

Dear Dee, Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

Enjoyable

Customer review rating 4.0/5

Veronica B. Families - 03/05/2021 Confirmed reviews ALL

Have stayed with you at Palm Cove on many occasions previously, and everything has always gone well during our stay. The only negative is that the units are starting to look a bit tired amd not as clean as previously

Dear Veronica, Thank you, your comments are appreciated and will be followed up. Chris and Team

Family friendly

Customer review rating 4.0/5

Paul Families - 02/05/2021 Confirmed reviews ALL

Wonderful expansive pool area providing kids with ample area to play. Rooms were satisfactory - nothing particularly special about them - however we were a bit disappointed that while we requested a ground floor apartment (as we have a newborn in a pram) it required us to navigate 3 series of steps to access the room. The outdoor patio area was also not very appealing, being squeezed in between two large partitions to the adjacent apartments.

Dear Paul, Thank you very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

Very central

Customer review rating 4.0/5

Alicia Couples - 02/05/2021 Confirmed reviews ALL

The mantra was very clean and the rooms were well appointed.

Dear Alicia, Thank you for your kind feedback. It is nice to know that you fully enjoyed your break. See you again soon! Chris & Team

Good location.

Customer review rating 3.5/5

Ralph Couples - 01/05/2021 Confirmed reviews ALL

Fair. Finding the room first time was challenging, when booking in after busy day, parking, carrying gear etc. the main living room also had an unusual Odour and bathroom had used soaps and containers- not cleaned properly.

Has everything you need

Customer review rating 4.5/5

Kristy Couples - 01/05/2021 Confirmed reviews ALL

Perfectly located hotel just steps from restaurants and the beach. Our room was clean and well maintained. The bed was extremely comfortable and the kitchen had enough equipment to be able to cook for ourselves if we had wanted to. I was also happy to find a washer and dryer in a closet. Overall we were very happy with our stay and would definitely recommend the Mantra Amphora.

Excellent location waterfront

Customer review rating 4.5/5

Mario N. Couples - 29/04/2021 Confirmed reviews ALL

Comfortable clean friendly wonderful holiday accommodation

Dear Mario, Thank you for your feedback. We hope to welcome you back to Palm Cove and the Mantra Amphora Resort. Warm regards, Chris & Team

No welcome drinks for Accor members,no wifi for 3 days , rooms no cleaning because we don’t stay 8 days but we stay 4 da

TripAdvisor rating 1.0/5

julythamm43 14/01/2021 TripAdvisor review

No welcome drinks for Accor members ,no Wi-Fi for 3 days when we stay 4 days ,room no clean and bed no make it ,no change bed sheets,no new towels for 3 days ....so we not happy...no make sense to be members of Accor if we can benefit of the card ..sorry

Dear JULIE THAMM, Thank you for taking the time to tell us about your experience at the Mantra Amphora Palm Cove. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Loyalty is big at Accor and I am sorry that this was not apparent to you during your stay. At Mantra Amphora we provide sparkling water as welcome drink. I will follow up with our team as to why it was not placed into the room prior to arrival. The WIFI infrastructure had suffered a major failure and the entire building distribution was down. Please trust that the team has done all they can immediately and throughout to try and get it going again but sometimes such issues are not able to be resolved quickly and without time consuming contractor involvement. The connection was not out for 3 days so I will have to check with the contractor to get more feedback on your case specifically. Please note also that with full occupancy the WIFI speed experienced can greatly vary especially since Palm Cove overall is not blessed with lightning fast internet. Telstra and Optus outages and slow speeds from the ISP, possibly also due to the overall increased usage by full hotels across Palm Cove and the region, were common in the past 10 weeks and we are unable to improve on those. It is regrettable that you were not informed by your agent of the un-serviced rates. We unfortunately only operate with un-serviced rates for quite some time where additional servicing can be arranged at extra cost. It was decided then that any additional supplies for the room is provided free of charge via reception if needed. A system that is welcomed by the majority of our guests, but I understand your disappointment if you have not been advised at the time of booking so that the choice would have been yours. We do include weekly servicing in our rates which means that housekeeping will service apartments once a week if you stay more than 8 nights with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris & Team

Getaway

TripAdvisor rating 4.0/5

Markim78 05/11/2020 TripAdvisor review

Spectacular location, great pool and surroundings. Walking distance to the restaurants. The only negative is that the unit we had was a little tired and needed refurbishment. The cleaning staff were excellent especially “Christina” overall a great holiday.

Dear Markim78, Thank you so very much for your comments, we look forward to welcoming you back to Palm Cove in the near future. Sincerely, Chris & Team

Perfect Palm Cove

TripAdvisor rating 5.0/5

coralieg93 Couples - 06/01/2020 TripAdvisor review

We stayed in a very comfortable one bedroom apartment. Would certainly recommend the ocean view apartments. Clean and tidy apartment with a very comfortable bed. The gardens and grounds were lovely with lush tropical plants.

Dear coralieg93, Thank you for your lovely review of your experience at Mantra Amphora, Palm Cove - it is valued and appreciated. We hope to welcome you back to Tropical North Queensland in the not too distant future. Best regards, Chris & Team

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