Mercure Cairns 4.5 stars

Customer review rating (ALL Rating) 4.0/5 605 reviews

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Description

Hotel extras

The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

Our accommodation(s)

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Hotel location

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Stanley

We are excited to welcome you to our brand-new restaurant in Cairns featuring a gorgeous pool deck and venue encouraging sharing with family and friends. Come and experience our delicious local produce, shared plates, and relaxed cool vibe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  605 reviews

TripAdvisor Rating  3.5/5  92 reviews

Satisfied

Customer review rating 3.5/5

Prodromos Couples - Confirmed reviews ALL

Good

Dear Prodromos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Cairns Team

A little disapointing

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

The room was small for the price and I was disappointed about paying for parking next to a dumpster..

Dear Cindy R., Thank you for taking the time to share your feedback. The dumster in the car park is only for cardboards. We dont use it for other garbage. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Cairns Team

Well located

Customer review rating 4.5/5

Tony W. Families - Confirmed reviews ALL

All good, minor issues dealt with quickly by staff

Amenities not up to scratch

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Service was good and friendly, but I didn't consider the amenities up to Mercure standard.

Dear GEORGE B., Thank you for taking the time to share your feedback. We certainly will forcus more on our guest amenities We hope to welcome you back to our hotel very soon! Sincerely, Mercure Cairns Team

Well located

Customer review rating 5.0/5

Tanya F. Couples - Confirmed reviews ALL

Great breakfasts great meals friendly staff great location clean and tidy nice rooms

Dear Tanya F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Cairns Team

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Other web-users rate our hotel

  • 345 reviews 8.3/10 Location
  • 548 reviews 6/10 Room
  • 457 reviews 7.2/10 Service
  • 48 reviews 2.5/10 WiFi
  • 257 reviews 4.6/10 Cleanliness
  • 114 reviews 6/10 Value
  • 96 reviews 7.2/10 Vibe
  • 96 reviews 5.7/10 Breakfast

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