Mercure Cairns 4.5 stars

Name: Mercure Cairns | ALL - ALL
Address: 15 Florence Street, Corner of Florence and Lake St, CAIRNS, 4870, Australia
Telephone: +61740515733
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 341 reviews

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Australia

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Mercure Cairns

Hotel for travellers looking for local and authentic experiences

The Mercure Cairns is centrally located in the Cairns CBD. The hotel offers 75 stylish guest rooms and one fully equipped function space along with an onsite restaurant serving the finest locally sourced produce perfect for social gatherings and meetings. Located in the heart of Cairns, a short walking distance to Cairns Aquarium, Convention Centre, Night Markets and the Casino. Embark on a trip to the Great Barrier Reef or the Daintree rainforest with departure points 800 metres from the hotel.

ALLSAFE approved hotel

Hotel extras

The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 persons
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

Standard Room 2 Single Beds

2 persons
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)
Views: City View

Room

Standard Room 1 Queen and 1 Single Bed

3 persons
20 m² / 215 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
Views: City View

Room

Family Room 1 Queen and 2 Singles

4 persons
44 m² / 473 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View

Room

Superior King Room

2 persons
27 m² / 290 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

+61 7 4051 5733

+61 7 4031 2298

CENTRAL RAILWAY

Railway station

Access: 2 km / 1.24 mi 15 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

The Stanley

We are excited to welcome you to our brand-new restaurant in Cairns featuring a gorgeous pool deck and venue encouraging sharing with family and friends. Come and experience our delicious local produce, shared plates, and relaxed cool vibe.

Our guest reviews

Well located,eSy to get to promenade and CBD.

Richard O. R. Families - 11/25/2023 Confirmed reviews ALL

Extremely pleasant reception staff. Pool lovely. You could increase hotel resturant use by leaving restaurant menu in reception/ pool area.People shy away from going into resturant to see same.

Dear Richard O'R., We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback with regards to the restaurant is well noted. We do have the menu displayed already in the reception and yes our guests use to have a look at it before heading to the restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurer Cairns Team

Such an amazing hotel with a lovely outside area

planetwonderer 11/25/2023 TripAdvisor review

We really appreciated and loved this type of architecture, the whole Queenslander type of look that so represents Far North Queensland. It's so refreshing especially being surrounded by so many large hotels. Our room still had all the modern, large comfy features that makes a great stay. It's positioned in a great spot for cafes and the esplanade too. The breakfast buffet and dinner had lots to choose from and was very tasty in such a lovely, relaxing setting overlooking the pool. All staff we encountered were only too happy to help in any way and tried very hard to make sure we had an exceptional stay. Thank you

Handy position to city

Nev H. Couples - 11/24/2023 Confirmed reviews ALL

Pleasant stay, room comfortable, staff pleasant and helpful. Unhappy with car parking arrangements.

Dear Neville & Janice H., We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologies for the inconvenience you had to face with the car park. Unfortunatly the hotel has limited car cark space. However there is a car park right infront of the hotel which is free of charge on availability. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Cairns Team

Nice clean room

Jacqui Families - 11/24/2023 Confirmed reviews ALL

Easy checking. Pleasant staff and very comfortable rooms

Dear JACQUI C., We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Cairns Team

Everything needed such as parking, breakfast, decent accommodation and well positioned in relation to what Cairns has to offer.

Anonymous Business - 11/21/2023 Confirmed reviews ALL

Very convenient

Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Cairns Team

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Web-users rating

Other web-users rate our hotel

255 reviews 8.6/10 Location
359 reviews 6.6/10 Room
302 reviews 7.9/10 Service
23 reviews 2.8/10 WiFi
169 reviews 5.5/10 Cleanliness
75 reviews 6.8/10 Vibe
73 reviews 5.2/10 Value
60 reviews 5.6/10 Breakfast

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All our hotels in Cairns

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.