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ibis Styles Cairns Hotel 3 stars

Customer review rating 4.2/5 3,133 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Styles Cairns
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+ 17 Services
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Hotel extras

The ibis Styles is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Outdoor unheated pool
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Styles Cairns

15 Florence Street
Corner of Florence and Lake St
4870
cairns
australia

Tel: +61740515733

Fax: (+61)7/40312298

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS At 5km / 3.11 miles

  • By train

    CENTRAL RAILWAY At 2km / 1.24 miles

GPS :-16.919012, 145.772888

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Family Room 1 Queen and 3 Single Beds

  • Max. number of persons: 5
  • Area: From 44 m² / 474 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

CASTAWAY

Type of cuisine: Regional

Enjoy delicious Modern Australian cuisine with an emphasis on regional specialties and locally caught seafood at Castaways, which boasts a relaxing atmosphere and overlooks the pool and tropical gardens.

Dinner

17:30 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CASTAWAY

Non contractual photo

Located in the restaurant with access to terrace and pool area, the bar is open daily from 5:30pm to 8pm.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
ibis Styles Cairns

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,133 reviews

tripadvisor

TripAdvisor Rating 3.5/5

941 reviews

Well located

Customer review rating 4.2/5

Sarah A. Friends - 10/11/2020 Confirmed reviews ALL

Very friendly and helpful staff. The pool and restaurant was still closed but we could use the facilities of the Novotel nearby so that didn’t matter. I think you could use the opportunity that your quiet to add some style though. Your rooms although comfortable are looking very tired and used. Put some style back into the ibis styles Cairns

Complaints management was effective.

Customer review rating 4.2/5

Zean H. Couples - 09/11/2020 Confirmed reviews ALL

I’ve booked a room with spa so me and my partner can relax after a long and tiresome road trip. My husband prepared the spa and just us was going to turn the tap on he realised that the spa was full of dust or grime. He wiped it of with a hand towel and took a photo of it. He went straight to the reception to complain. They were quick to reassign us a room with a cleaner spa. Before leaving for dinner the manager sent a bottle of moscato to our room, which i find thoughtful. I felt well compensated. After having late dinner, we look forward to a warm spa. However, there was no hot water after 11pm. We drank our moscato while taking a lukewarm spa. It was a bit depressing. The next morning when we were checking out we complained about the lack of running hot water. The manager was apologetic and inform us that she’ll do her best to get a discount out of our stay and get it refunded back to my bank. I did receive $20 refund. Though it wasn’t a pleasant stay, their complaints management was quick and effective.

Good stay

Customer review rating 4.2/5

Anonymous Couples - 05/11/2020 Confirmed reviews ALL

Convenient, helpful, overall good stay.

Family room was perfect for our needs. Service was great, especially check in and reserved park for our stay

Customer review rating 4.2/5

Randal Families - 04/11/2020 Confirmed reviews ALL

Didn't have any issues. Staff were very accommodating and position was great. Only small issue was plumbing noises from upstairs when they used showers or kitchenette.

Ok

Customer review rating 4.2/5

Rod H. Business - 04/11/2020 Confirmed reviews ALL

The place needed updating but it was alright for what I needed.

Great Stay , Good Location

Customer review rating 4.2/5

Amy Couples - 31/10/2020 Confirmed reviews ALL

I love staying there. Beds are so amazing and I love the room

Hi Amy, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

Well located. Across road from my appointment.

Customer review rating 4.2/5

Rhond A. C. Couples - 31/10/2020 Confirmed reviews ALL

the staff were extremely welcoming and very pleasant. We will be staying there again in the next month for more surgery. Thank you

Hi Rhonda, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

Well located, huge rooms

Customer review rating 4.2/5

Annie Couples - 27/10/2020 Confirmed reviews ALL

Excellent service from staff, rooms very clean and big, very quiet and centrally located with walking distance to everything Cairns has to offer in the city.

Hi Annette, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

Lovely Reception Staff & Cleaning Staff - Good Location

Customer review rating 4.2/5

Sarah Business - 26/10/2020 Confirmed reviews ALL

I took my family as part of my business trip. Swimming QLD regularly uses this hotel. Your front desk staff were extremely helpful, and your cleaning staff member went above and beyond (when she saw my husband and two screaming kids). Location great, and happy to have had a carpark too.

Hi Sarah, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. I will be sure to share your feedback with Reception and Housekeeping. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

Looked after me

Customer review rating 4.2/5

Peter A. P. Business - 25/10/2020 Confirmed reviews ALL

All hood

Hi Peter, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our return guests. Thank you again for sharing your experience, and we hope your next visit will be more pleasant then the previous one. Kind Regards, The ISC Team

Good stay

Customer review rating 4.2/5

Philip L. Families - 25/10/2020 Confirmed reviews ALL

Comfortable room, central location, friendly helpful staff.

Hi Philip, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

Convenient, but very ordinary.

Customer review rating 4.2/5

David Business - 25/10/2020 Confirmed reviews ALL

The room was clean and functional, but the decor was very tired. It would have been depressing to have to stay there for more than one night. The layout of the building (long corridors, minimal public spaces) was not welcoming.

Great location

Customer review rating 4.2/5

Julie G. Couples - 21/10/2020 Confirmed reviews ALL

Staff very friendly and helpful. Disappointed staff made no mention of restaurant to us so not sure if it was even open. Even so it is in a great location for anywhere you wanted to go in Cairns

Good location, helpful staff

Customer review rating 4.2/5

Anonymous Friends - 18/10/2020 Confirmed reviews ALL

We stayed with some motor bike trailers and the staff were very helpful in finding places to put then overnight.

Hi Frank, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. We are glad we were able to accommodate with finding places for the motor bike trailers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Kind Regards, The ISC Team

Pleasant

Customer review rating 4.2/5

Ray M. Couples - 16/10/2020 Confirmed reviews ALL

It was a pleasant stay but some areas were not so nice. Noise from fridge did keep us awake most of the night and the wash basin needs replaced could not turn on taps to get hot water quickly as splashed over sides and spent more time drying it up. Needs totally replaced especially with covid. Out with these two areas very pleasant stay.

Not pleased at all

Customer review rating 4.2/5

Christopher S. Families - 13/10/2020 Confirmed reviews ALL

After paying I was told there was no pool , restaurant which was advertised pool and a airy restaurant plus no movies Netflix .. and as for safety the window opened but with no security screen which having a one year old I could not keep open as fearful he could easily climb out of .. there was also the issue of complimentary parking on advertising which was not true as I had to park on the street and move my car every 3 hours to avoid a parking fine . As till this day I have not received my $50 security deposit back .. and there is more issues to discuss please don’t hesitate to email or ring me which will be more personal to discuss this matter Thankyou.. Chris S.

Customer review rating 4.2/5

Chris S. Business - 11/10/2020 Confirmed reviews ALL

While I am only there for work, I was able to have a good night sleep . While the restaurant is closed, I would like to have been able to book my dinner back to my room from Novatel if that could be an option.

great stay

Customer review rating 4.2/5

Jeremy H. Business - 11/10/2020 Confirmed reviews ALL

when other hotels close early and essentially lock you out, Ibis stays open and helps you when needed. they are the best.

Hi Jeremy, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Kind Regards, The ISC Team

Thanks to all the girls at the front desk

Customer review rating 4.2/5

Sara. B. Couples - 11/10/2020 Confirmed reviews ALL

We stayed for 5 nights. Girls were friendly and helpful. Looking forward to another stay

Hi Sarah, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

Well located!

Customer review rating 4.2/5

Kelly Families - 11/10/2020 Confirmed reviews ALL

We were greeted by lovely staff on our arrival. We were very impressed with the size and space of our room. Our children enjoyed having their seperate room and tv! Great location - close to restaurants and other local attractions.

Hi Kelly-Lee, We very much appreciate your great review regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback from our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The ISC Team

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