ibis Styles Cairns (Becoming Mercure Dec 2022)

The upgraded rooms are certainly an improvement, but no full length mirror. Beds zip all over the room - needs stops on wheels. Coffee in restaurant is shocking - please get some decent bean mix, like Vitorrio. It tastes like International Roast!!

Property is still in the redevelopement stage. 1. Bar fridge door not hinged correctly 2. the door closure in wrong place as walldrobe door hits it when opened 3. the paint joint in bathroom, normally you fill holes before painting not just paint over the hole.... 4. beside ledge should be on both sides of bed not just on one side. 5. Breakfast ok if you like it served cold WiFi needs improving took a while to get logged on. If all the ground floor units could have an enclosed Patio it would be perfect. Only ground floor units on the Street side have enclosed patios the other side looks out to a builders mess.

Very happy with the upgrade to a roomy two bedroom apartment and the fact that the pool had been refurbished and open. The location was great. Enjoyed the 4 nights there and would gladly stay there again. Friendly staff.

Undergoing renovations which was known and expected. What was not expected, nor appreciated, was LOUD construction waking us up at 0615am when it was clearly stated noise would begin at 0800. Lock on room’s patio slider door are broken, with a chain installed but not safe. Rooms facing the street are a little noisy with homeless and other pedestrians, lots of vehicle traffic, etc. Wi-Fi is strong in lobby, inadequate in rooms, and not functioning at all around pool and in restaurant. Bathroom door is virtually impossible to shut unless you’re straddling toilet due to tight quarters, yet you’re instructed to shower with door closed, or run risk of being liable for $1,000+ smoke alarm bill. No hand towels, no sink soap dish, no phone in room, no comforter or blankets on beds, no hotel staff present between 11pm and 7am.

Typically sized Hotel room recently renovated and now with all the mod cons.A lovely step in shower,huge sized TV and the bed was one of the most comfortable I’ve ever slept in.A little noisy but only because of ongoing renovations and I’m sure it will be fine once completed next year.Will be my first port of call in future on my regular trips to FNQ.