Mercure Cairns 4.5 stars

Name: Mercure Cairns | ALL - ALL
Address: 15 Florence Street, Corner of Florence and Lake St, CAIRNS, 4870, AU
Telephone: +61740515733
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 965 reviews

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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Australia

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Mercure Cairns

Hotel for travellers looking for local and authentic experiences

The Mercure Cairns is centrally located in the Cairns CBD. The hotel offers 75 stylish guest rooms. Located in the heart of Cairns, a short walking distance to Cairns Aquarium, Convention Centre, Night Markets and the Casino. Embark on a trip to the Great Barrier Reef or the Daintree rainforest with departure points 800 metres from the hotel.

Hotel extras

The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Standard Room 2 Single Beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

Standard Room 1 Queen and 1 Single Bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
Views: City View

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Room

Family Room 1 Queen and 2 Singles

4 pers. max
44 m² / 473 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View

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Room

Superior King Room

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Room 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side
Most of the accommodation: Balcony

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Suite

Loft Room 1 Queen Bed and Spa

2 pers. max
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

Hotel location

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

+61 7 4051 5733

+61 7 4031 2298

CENTRAL RAILWAY

Railway station

Access: 2 km / 1.24 mi 15 min walk

CAIRNS PERFORMING ART CENTRE

Entertainment/theatre district

Access: 100 m / 0.06 mi 5 min walk

FLECKER GARDENS

Botanical gardens

Access: 4 km / 2.49 mi 10 min drive

TJAPUKAI

Art and Culture

Access: 25 km / 15.54 mi 30 min drive

Shuttle

Shuttle on call

SKYRAIL

Tourist attraction

Access: 25 km / 15.54 mi 30 min drive

KURANDA VILLAGE

Tourist attraction

Access: 40 km / 24.86 mi 45 min drive

Shuttle

Shuttle scheduled

DAINTREE RAINFOREST

Tourist attraction

Access: 45 km / 27.96 mi 50 min drive

Shuttle

Shuttle on call

ATHERTON TABLELANDS

Tourist attraction

Access: 80 km / 49.71 mi 1 hrs 30 min drive

Shuttle

Shuttle on call

CAIRNS AQUARIUM

Tourist attraction

REEF FLEET TERMINAL

Marina

Access: 2 km / 1.24 mi 15 min walk

Shuttle

Shuttle on call

YORKEYS KNOB

Beach area

Access: 20 km / 12.43 mi 25 min drive

GREAT BARRIER REEF

Marina

Access: 20 km / 12.43 mi 25 min drive

Shuttle

Shuttle on call

Munro Martin Parklands

Park

CAIRNS CENTRAL

Shopping centre/mall

Access: 2 km / 1.24 mi 15 min walk

CAIRNS LOCAL FOOD OUTLETS

Restaurant and cafe district

Cairns City

Shopping district

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property

Pool

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 0 m² / 0 sq ft
Maximum seats capacity: 25
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 965 reviews

Seruvatu L. Business - 8/15/2026 Confirmed reviews ALL

Francois C. Business - 8/15/2026 Confirmed reviews ALL

Caroline K. Couples - 8/14/2026 Confirmed reviews ALL

Cyndi C. Families - 8/13/2026 Confirmed reviews ALL

The walls seem paper thin, you can hear the traffic outside and the doors slamming from other guests constantly. There were ants along the window, we told the staff and they said they would get housekeeping to do a deep clean the next day. However, we came back to our room the next day and they hadn’t cleaned it at all. The air conditioner looked like it hadn’t been cleaned in years, full of dust.

Graeme J. C. Couples - 8/13/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

380 reviews 8.2/10 Location
651 reviews 6.1/10 Room
568 reviews 7.8/10 Service
62 reviews 2.6/10 WiFi
251 reviews 5.8/10 Cleanliness
203 reviews 3.2/10 Food
126 reviews 6.6/10 Vibe
105 reviews 6/10 Breakfast

58 reviews 8.1/10 Location
120 reviews 6.4/10 Room
110 reviews 7.3/10 Service
10 reviews 2.1/10 WiFi
54 reviews 4.1/10 Comfort
53 reviews 6/10 Cleanliness
37 reviews 3.1/10 Food
27 reviews 6.4/10 Vibe

47 reviews 7.8/10 Location
116 reviews 5.6/10 Room
111 reviews 8/10 Service
11 reviews 1/10 WiFi
43 reviews 5.8/10 Cleanliness
34 reviews 3.3/10 Food
18 reviews 6.1/10 Breakfast
13 reviews 6.8/10 Value

41 reviews 7.7/10 Location
85 reviews 6.6/10 Room
65 reviews 8.1/10 Service
9 reviews 2/10 WiFi
35 reviews 4.4/10 Comfort
33 reviews 5.6/10 Cleanliness
28 reviews 2.9/10 Food
10 reviews 6/10 Breakfast

14 reviews 8.1/10 Location
37 reviews 5.6/10 Room
44 reviews 8/10 Service
12 reviews 6.1/10 Cleanliness
7 reviews 6.9/10 Value
6 reviews 3.3/10 Food
5 reviews 6.2/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Cairns hotel, check-in is available from 02:00 PM and check-out is up to 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Cairns regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.