ibis Styles Cairns Hotel 3 stars

The facilities in the hotel is a little bit old and the curtain in the shower room is not such convinent for us to take a shower. It will stick on our skin if get in touch with that accidentally.

A very brief stay, well located and helpful & polite staff

Staff were very friendly and helpful when trying to decide a place to eat. Rooms were clean and beds comfy

Location was great. Staff were very helpful.

Bed very comfortable and clean. That's what matters isn't it Yes it's an old hotel but well located,nice staff,no complaints

A family of 2 adults and 3 children stayed here. We booked for 5 people and paid for 5 people. On day 3, the manager there asked my wife if we have 3 children. She said yes and the manager said only 2 children are booked and my wife said 3 children were booked. On day 5 when we checked out, the receptionist told us we owe them $47 for our additional child' breakfast. She said the manager told my wife we owe them more money. My wife said she never talked anything about it with the manager. We even showed to the receptionist our receipt saying we paid for 5 people. She said, 'Because your rate was so cheap you need to pay more.' We could not believe what she said. If we pay low rate do we have to pay more when we check out? We told her we were very upset and disappointed. She later said 'ok you are free to go.' There was no professionalism at all.

Was happy with the price and cleanliness of the room. Unfortunately we couldn’t eat there as the restaurant had been closed and there was no off the street parking for security.

We booked what looked like a decent room for a night. For 120$, we expected much better than what was provided. Pictures on bookings are excellent, as the room was aged and really dirty (stains on the carpet, mould in the bathroom). Without mentioning the aged aircon that sound like a plane. We’re extremely dissatisfied and would probably won’t go to any Ibis style anymore.

went out and was able to walk ok

One night stay with my daughter. Check in straightforward. Request for high floor located away from lifts met. Room a decent size, beds comfy, basic bathroom, good sized fridge. Quiet room, minimal external noise. Sandra on reception very friendly and helpful. Quick check out. Would return in future. Many thanks :)

Refreshing stay.

Excelent one night stay well located in walking distance of restaurants and nice comfortable room

This was very run down accomodation, pool and bbq area was closed off. This was clearly closed for awhile as it was chained up. Birds nesting in aircon motors. Lack of utensils in appartment. No toaster. Beds uncomfortable

Thank you for a relaxing stay. we found the bed comfortable but better still great pillows. it was nice to have a quiet airconditioner to add to the comfort. We found the Ibis Styles Cairns was in a very convenient location to the places we had to visit.

Thank you for very good service, I think Verona(?) was very helpful and also other staff . Room was clean, internet was good. Will come back for next visit , hopefully restaurant and swimming pool will be open by then.