Name: Mercure Cairns | ALL - ALL
Address: 15 Florence Street, Corner of Florence and Lake St, CAIRNS, 4870, AU
Telephone: +61740515733
Rating: 3.9

Mercure Cairns

Hotel for travellers looking for local and authentic experiences

The Mercure Cairns is centrally located in the Cairns CBD. The hotel offers 75 stylish guest rooms. Located in the heart of Cairns, a short walking distance to Cairns Aquarium, Convention Centre, Night Markets and the Casino. Embark on a trip to the Great Barrier Reef or the Daintree rainforest with departure points 800 metres from the hotel.

Hotel extras

The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.

Our accommodation(s)

Room

Standard Room 1 Queen Bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Standard Room 2 Single Beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

Standard Room 1 Queen and 1 Single Bed

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Family Room 1 Queen and 2 Singles

4 pers. max
44 m² / 473 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View

See availabilities

Room

Superior King Room

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Executive Room 1 King Bed

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side
Most of the accommodation: Balcony

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Suite

Loft Room 1 Queen Bed and Spa

2 pers. max
27 m² / 290 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Balcony

See availabilities

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Hotel location

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia

GPS:-16.919012, 145.772888

+61 7 4051 5733

+61 7 4031 2298

CENTRAL RAILWAY

Railway station

Access: 2 km / 1.24 mi 15 min walk

CAIRNS PERFORMING ART CENTRE

Entertainment/theatre district

Access: 100 m / 0.06 mi 5 min walk

FLECKER GARDENS

Botanical gardens

Access: 4 km / 2.49 mi 10 min drive

TJAPUKAI

Art and Culture

Access: 25 km / 15.54 mi 30 min drive

Shuttle

Shuttle on call

SKYRAIL

Tourist attraction

Access: 25 km / 15.54 mi 30 min drive

KURANDA VILLAGE

Tourist attraction

Access: 40 km / 24.86 mi 45 min drive

Shuttle

Shuttle scheduled

DAINTREE RAINFOREST

Tourist attraction

Access: 45 km / 27.96 mi 50 min drive

Shuttle

Shuttle on call

ATHERTON TABLELANDS

Tourist attraction

Access: 80 km / 49.71 mi 1 hrs 30 min drive

Shuttle

Shuttle on call

CAIRNS AQUARIUM

Tourist attraction

REEF FLEET TERMINAL

Marina

Access: 2 km / 1.24 mi 15 min walk

Shuttle

Shuttle on call

YORKEYS KNOB

Beach area

Access: 20 km / 12.43 mi 25 min drive

GREAT BARRIER REEF

Marina

Access: 20 km / 12.43 mi 25 min drive

Shuttle

Shuttle on call

Munro Martin Parklands

Park

CAIRNS CENTRAL

Shopping centre/mall

Access: 2 km / 1.24 mi 15 min walk

CAIRNS LOCAL FOOD OUTLETS

Restaurant and cafe district

Cairns City

Shopping district

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property

Pool

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 0 m² / 0 sq ft
Maximum seats capacity: 25
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 976 reviews

Micheal J. Business - 5/30/2026 Confirmed reviews ALL

Quiet, clean, great location

Ashley W. Business - 5/28/2026 Confirmed reviews ALL

Good location, clean, easy check in

Dear ASHLEY, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regards Matt Juniper, General Manager

G. G. Business - 5/27/2026 Confirmed reviews ALL

Unfortunately, my recent stay at Mercure Cairns was very disappointing. The room was not properly prepared on arrival, with no towels, bath mats, or napkins provided, and the table was not clean. Despite reporting these issues, they were not resolved in a timely manner. Although another room was eventually offered, it came too late to improve the experience. Parking was also very inconvenient due to limited space, and the restaurant was under renovation with no proper dining facilities available. As an Accor Platinum member, I expected a much higher standard of service and attention to detail. Overall, it was a poor experience and not a hotel I would choose to stay at again.

Lorraine R. Friends - 5/27/2026 Confirmed reviews ALL

Location opposite Day Surgery suited us.

Dear Lorraine, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Matt Juniper, General Manager

Iris S. Families - 5/25/2026 Confirmed reviews ALL

Evan’s service made this stay such a wonderful experience. Thank you for his kindness, he is truly a valuable asset to the hotel.

Dear IRIS, We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will let Evan know how you appreciated his service too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Juniper, General Manager