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Peppers Beach Club & Spa Palm Cove 5 stars

Customer review rating 4.3/5 2,795 reviews

ALLSAFE approved hotel

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Room 1

Peppers Beach Club & Spa Palm Cove
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+ 13 Services

Hotel extras

  • Located in the heart of Palm Cove.

  • Features three swimming pools and a swim up pool bar.

  • Walking distance to shops and restaurants.

  • Located opposite the beach.

  • Day tours to Great Barrier Reef and Daintree Rainforest.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS AIRPORT Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Gift shop/newspaper shop Paying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Outdoor tennis court
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 palm cove
australia

Tel: +611300092876

Fax: (+61)7/40599222

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :-16.743341, 145.670696

Our accommodation(s)

Peppers Beach Club & Spa offers a selection of room choices including Spa Rooms, 1, 2 and 3 Bedroom Suites and Penthouses with ocean views or lagoon and tropical garden views. The 3 Bedroom Penthouse boasts a private rooftop terrace, barbeque and private pool or heated spa.

Our restaurants and bars

La Mesa

Type of cuisine: Regional

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

ON THE ROCKS

Poolside swim up bar serving drinks and snacks.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 150

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Peppers Beach Club & Spa Palm Cove

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,795 reviews

Great location

Customer review rating 4.5/5

Mic Couples - 12/09/2021 Confirmed reviews ALL

Nice big balcony room with nice big pools

Dear Michael, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you had a great stau with us and I look forward to sharing your comments with my team, especially Lis from our Reservations team. Thankyou again for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Very Tired

Customer review rating 1.5/5

John D. Couples - 11/09/2021 Confirmed reviews ALL

The resort is very tired and in need of a revamp. For the price paid, we were very disappointed.

Dear John, Thank you for taking the time to provide feedback regarding your recent stay at Peppers Beach Club & Spa, Palm Cove. I am sorry to hear that you were left disappointed by your recent stay with us and I appreciate your feedback as to why. I do hope you have the opportunity to visit this beautiful region again and that you reach out to me so that I can ensure we can it up to you and restore your faith in our hotel. Kind regards, Stefan Kracke Area Manager - North Queensland

Relaxing resort

Customer review rating 4.5/5

Alison Couples - 11/09/2021 Confirmed reviews ALL

The resort is well laid out.. plenty of space to sit by the pools and enjoy a drink at the pool bar.

Dear Alison, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you had a relaxing stay with us. We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Thankyou again for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Well located but not 5 star

Customer review rating 2.0/5

T S. Couples - 11/09/2021 Confirmed reviews ALL

Arrived for our honeymoon to find cockroachs in bathroom and shabby room. Paint peeling from water damage, torn bed base etc. Night staff kindly changed rooms. Air-conditioning not the best. Pool was great.

Dear Thomas, Thank you for taking the time to provide feedback regarding your recent stay at Peppers Beach Club & Spa, Palm Cove. My sincerest apologies that your arrival experience was less than ideal, especially as you were celebrating your honeymoon. Please know that your comments have been shared with my team so that the appropriate actions can be taken to ensure this does not happen in future. I do hope you have the opportunity to visit this beautiful region again and that we can show you the improvements made through your feedback. Kind regards, Stefan Kracke Area Manager - North Queensland

Great staff

Customer review rating 5.0/5

Anonymous Couples - 11/09/2021 Confirmed reviews ALL

Natasha went above and beyond to help us

Dear Timothy, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you enjoyed your stay with us and I look forward to sharing you feedback with Natasha from our Front Desk. Thankyou again for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Very enjoyable stay in extremely well located accommodation

Customer review rating 4.5/5

Colin Couples - 10/09/2021 Confirmed reviews ALL

2nd stay at Palm Cove. Room location overlooking main pool area was very good.

Dear Colin, It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Thankyou for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Great Stay

Customer review rating 4.5/5

Jane S. Solo - 10/09/2021 Confirmed reviews ALL

I had an excellent stay for one night. Room was really nice and the spa on the balcony was so good. Staff were very friendly and accommodating. Amenities were great too. Really happy.

Dear Jane, It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Thankyou for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

We are regular guests love the resort and the position

Customer review rating 5.0/5

Kerry B. Families - 08/09/2021 Confirmed reviews ALL

We stay with you 2 - 4 times per year the team are amazing very friendly and helpful trait we love the position we love and our room was and always is perfect. We have family in Clifton beach so the position of perfect. Thank you

Dear Kerry, We very much appreciate your comments regarding your stay at the Peppers Beach Club & Spa Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Kracke Area Manager - North Queensland

Best Staycation

Customer review rating 5.0/5

B. F. Families - 07/09/2021 Confirmed reviews ALL

What a lovely night away with my husband and two kids. Very last minute, but we received the best customer service from Molly and staff at the pool. We will be back

Dear B. F., Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you enjoyed your night away and I look forward to sharing your wonderful comments with my team, especially Molly from our Front Desk. Thankyou again for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Great location

Customer review rating 5.0/5

Narelle A. Couples - 05/09/2021 Confirmed reviews ALL

Beautiful grounds and pools and also very helpful staff

Dear Narelle, We very much appreciate your comments regarding your stay at the Peppers Beach Club & Spa Palm Cove. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefan Kracke Area Manager - North Queensland

Good location

Customer review rating 3.0/5

Chris V. Couples - 05/09/2021 Confirmed reviews ALL

Check in etc was all good. Booked a 1 bedroom ocean view suite, for the price per night, we were disappointed by our room quality (1132). It is in need of a facelift and the furniture is from circa 2007. The bathroom in particular is screaming for a make over. Reception area gives the impression of luxury however our room didn’t live up to that. Pool etc all very good and great location

Dear Chris, Thankyou for taking the time to complete our Guest Satisfaction Survey. Whilst it's a pleasure to hear that overall you enjoyed your stay with us, I am sorry to hear that you were disappointed by the quality of your room and I appreciate your feedback regarding this. Please know that I have shared this with my team at Peppers Beach Club & Spa, Palm Cove and our owners so that they are aware. Thankyou again for your feedback and we hope to welcome you back again soon. Kind regards, Stefan Kracke Area Manager - North Queensland

Amazing resort!!

Customer review rating 5.0/5

Meghan Couples - 05/09/2021 Confirmed reviews ALL

We spent a night in a spa suite and it was beautiful. It was first class from the moment of check in to check out. We had a lovely experience and really felt on holidays. We have booked to have our wedding at peppers palm cove in a years time and are really excited to be celebrating at this beautiful venue.

Dear Meghan, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Thankyou again for your review and we look forward to seeing you for your wedding! Warm regards, Stefan Kracke Area Manager - North Queensland
Customer review rating 5.0/5

Tracy Couples - 05/09/2021 Confirmed reviews ALL

Stay was great only comment I can make is the pillows were terrible, it was like sleeping on a pillow that was only half filled with the stuffing. Unfortunately every pillow in the room was like that.

Dear Tracy, It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Your feedback regarding the pillows has been passed on to our housekeeping team to review. Thankyou for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

We spend all day in the pool every day

Customer review rating 5.0/5

Robert I. N. Couples - 04/09/2021 Confirmed reviews ALL

We will never stay anywhere else in Palm Cove. There is nothing to match your pool, great apartments and great location. Of course, the stairs are an issue to be considered when booking.

Dear Robert, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Thankyou again for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Beautiful well appointed apartment in a wonderful location.

Customer review rating 5.0/5

Greg A. Couples - 04/09/2021 Confirmed reviews ALL

Very relaxing and enjoyable.

Dear Greg, It's a pleasure to see you had a fantastic stay with us and I look forward to sharing your score with my team at Peppers Beach Club & Spa, Palm Cove. Thankyou for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

excellent staff

Customer review rating 4.0/5

Shirley Couples - 02/09/2021 Confirmed reviews ALL

relaxing and helpful staff

Dear Shirley, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. We hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

Well located,room well appointed,lovely staff

Customer review rating 4.0/5

Anonymous Couples - 02/09/2021 Confirmed reviews ALL

Very enjoyable,we have stayed before and will stay again.

Dear Alan, It is a pleasure to hear that you enjoyed your stay with us! We are really proud of our amazing team at Peppers Beach Club & Spa, Palm Cove and I look forward to sharing your wonderful comments with them. Thankyou for your review and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

100% Recommend

Customer review rating 5.0/5

Sharmaine Couples - 30/08/2021 Confirmed reviews ALL

We stayed one night in a spa room. Room was large, well presented and over looked the pools. The hotel looks amazing, it is slightly dated but well worth the stay.

Dear Sharmaine, Thankyou for taking the time to complete our Guest Satisfaction Survey. It is a pleasure to hear that you enjoyed your stay with us and we hope to see you again very soon. Warm regards, Stefan Kracke Area Manager - North Queensland

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