Peppers Beach Club & Spa Palm Cove 5 stars

Customer review rating (ALL Rating) 4.4/5 1,222 reviews

Peppers Beach Club & Spa Palm Cove - Image 1
Peppers Beach Club & Spa Palm Cove - Image 2
Peppers Beach Club & Spa Palm Cove - Image 3
Peppers Beach Club & Spa Palm Cove - Image 4
123 Williams Esplanade, 4879 PALM COVE, Australia

Description

Hotel extras

  • Overlooking a stunning palm-fringed beach and only 20 minutes from Cairns Airport

  • Offering range of accommodation with your choice of ocean, lagoon, or tropical garden views

  • Treat yourself to being pampered at our onsite day spa, conveniently located within the resort

  • Swim up to the pool bar for a snack or cocktail, or dine on variety at La Mesa Restaurant

  • Keep fit in our onsite gym or cooling off in the pool

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Garden Spa

Photo out of - Garden Spa

Relax in the beautifully appointed Garden Spa with a tropical outlook and convenience of a kitchenette and laundry. There are ceiling fans as well as air conditioning and a plush king size bed. Please note some rooms have stair access only.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View
  • Most of the accommodation: Balcony
See availabilities

Spoil yourself in the Ocean Spa, with stunning views over Palm Cove Beach and the Coral Sea. Relax and listen to the waves roll in. There are ceiling fans, air conditioning and a plush king size bed. All rooms are stair access only.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Penthouse

3 Bedroom Grand Ocean Penthouse

Photo out of - 3 Bedroom Grand Ocean Penthouse

3 Bedroom Grand Ocean Penthouses consist of two levels with stunning ocean views through the Melaleuca trees. Plunge pool on the private rooftop terrace and outdoor lounge area. Balcony with dining suite & spa bath. All rooms have stair access only.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Terrace

Max. number of persons
6
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x2

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Penthouse

2 Bedroom Garden Penthouse

Photo out of - 2 Bedroom Garden Penthouse

This dual key room combines a 1 Bedroom Garden Penthouse and Resort Spa Room spread over 2 levels with garden views. 2 Bedroom Garden Penthouse features a private rooftop terrace including lounge, BBQ and jacuzzi. Some rooms have stair access.

  • Views:

    Garden View

  • Most of the accommodation:

    Terrace

Max. number of persons
5
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Penthouse

3 Bedroom Ocean Penthouse

Photo out of - 3 Bedroom Ocean Penthouse

3 Bedroom Ocean Penthouses feature ocean views from the living area, full kitchen, lounge area, dining room and laundry. Rooms also include a spa bath on the balcony, private rooftop terrace with plunge pool and BBQ. All rooms have stair access.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x2

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

1 Bedroom Ocean

Photo out of - 1 Bedroom Ocean

1 Bedroom Ocean rooms boast iconic views of Palm Cove Beach and the Coral Sea. Rooms contain all the comforts of home including a fully equipped kitchen and laundry as well as lounge and dining areas. All rooms are stair access only.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

2 Bedroom Resort

Photo out of - 2 Bedroom Resort

2 Bedroom Resort rooms are dual key, connecting a 1 Bedroom Resort and Resort Spa Room. These suites feature a full kitchen, lounge area, dining room and laundry, as well as a spa bath on the balcony. Some rooms have stair access only.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

2 Bedroom Ocean

Photo out of - 2 Bedroom Ocean

Great views of Palm Cove Beach and the Coral Sea our 2 Bedroom Ocean rooms connect a 1 Bedroom Ocean and Ocean Spa. These rooms feature a full kitchen, lounge and dining room, laundry as well as balcony and spa bath. All rooms are stair access only.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 70 m² / 753 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

3 Bedroom Resort

Photo out of - 3 Bedroom Resort

The 3 Bedroom Resort Suites feature a full kitchen, lounge area, dining room and laundry. These rooms also include 2 bathrooms as well as a dining suite and spa bath on the balcony which overlooks the pool or gardens. Some rooms have stair access.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x2

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Apartment

3 Bedroom Ocean

Photo out of - 3 Bedroom Ocean

Spacious 3 Bedroom Ocean rooms are duel key with ocean views and 2 bathrooms. Rooms also inlclude a full kitchen, lounge area, dining room, laundry, two bathrooms, a dining suite and spa bath on the balcony. All rooms have stair access only.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x2

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Flat screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Telephone
Fax +61 7 4059 9222
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 112 rooms
  • 50 family rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Korean
  • Swedish
  • Thai
  • Chinese Mandarin

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel

Air conditioning

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Well-being

Lagoon Pool

  • Outside
  • On site

Formal Pool

  • Outside
  • On site

Rainforest Lap Pool

  • Outside
  • On site

Peppers Beach Club and Spa

  • On site
  • On site
  • Indoor parking
  • Private
  • 65 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Controled access parking

La Mesa

Photo out of - La Mesa

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Cooking style
Regional
Capacity
80
123 Williams Esplanade, 4879 Palm Cove, Australia
Telephone +61 7 4059 9271
Find out more and book
Opening hours
Monday
  • -
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Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Non Smoking Area
  • Reservation recommended
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Book

Poolside swim up bar serving drinks and snacks.

Relax around the formal pool or retreat to the rainforest serenity rock pool and fountain. All have sun lounges.

Gym facilities are located at the end of the serenity building (building six) and are available from 7:00am - 9:00pm. Please ensure you take your room key for access and a towel to use on the equipment.

A waterfront location and classic views of the palm-fringed beach, the Coral Sea and Double Island… doesn’t that sound like an idyllic wedding location? Set in the heart of tropical Palm Cove village, your resort wedding can be unique and very individual, tailored to your every whim by a dedicated Peppers wedding coordinator.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,222 reviews

Customer review rating 2.0/5

Glenn W. Friends - Confirmed reviews ALL

Hi Glenn, I'm sorry to learn that your experience didn't meet your expectations. Your feedback allows us to focus on improvement and we hope, at some stage, we get the chance to welcome you back for a more enjoyable stay. Regards Trent

Customer review rating 3.5/5

Roy M. Couples - Confirmed reviews ALL

Dear Roy M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found our staff to be friendly and accommodating. However, we regret to learn that the condition of the furniture in your apartment did not meet your expectations. Your comments regarding the couch will be taken into consideration as we continually strive to enhance our guest experience. We appreciate your loyalty and hope to welcome you back for another enjoyable stay in the future. Best regards, Peppers Beach Club & Spa Palm Cove

Customer review rating 5.0/5

Belinda V. Couples - Confirmed reviews ALL

Dear Belinda V., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our fantastic location and that you would recommend us. We look forward to welcoming you back in the future. Warm regards, Peppers Beach Club & Spa Palm Cove

Customer review rating 1.5/5

Edward M. Solo - Confirmed reviews ALL

Hi Edward, I'm sorry to learn that your experience didn't meet your expectations. Your feedback allows us to focus on improvement and we hope, at some stage, we get the chance to welcome you back for a more enjoyable stay. Regards Trent

Customer review rating 4.0/5

Toni B. Solo - Confirmed reviews ALL

Dear Toni B., Thank you for your positive feedback regarding your stay at our beach club. We appreciate your suggestion about improving access to the lagoon pool for seniors and will take it into consideration as we continually strive to enhance our facilities for all guests. Best regards, Peppers Beach Club & Spa Palm Cove.

Hi Glenn, I'm sorry to learn that your experience didn't meet your expectations. Your feedback allows us to focus on improvement and we hope, at some stage, we get the chance to welcome you back for a more enjoyable stay. Regards Trent

Customer review rating 3.5/5

Roy M. Couples - Confirmed reviews ALL

We have stayed here 3 times now, each time in a different appartment. The furniture in the room on our recent stay needs to be updated or cleaned, mainly the couch as it did not have a pleasant smell about it! Other than that, we loved our stay here! Great location with shops, choice of places to eat close by, although some restaurants have closed since our last visit. All the staff that we came across were always friendly and accommodating.

Dear Roy M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found our staff to be friendly and accommodating. However, we regret to learn that the condition of the furniture in your apartment did not meet your expectations. Your comments regarding the couch will be taken into consideration as we continually strive to enhance our guest experience. We appreciate your loyalty and hope to welcome you back for another enjoyable stay in the future. Best regards, Peppers Beach Club & Spa Palm Cove

Customer review rating 5.0/5

Belinda V. Couples - Confirmed reviews ALL

Wonderful- we will Be back.

Dear Belinda V., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our fantastic location and that you would recommend us. We look forward to welcoming you back in the future. Warm regards, Peppers Beach Club & Spa Palm Cove

Customer review rating 1.5/5

Edward M. Solo - Confirmed reviews ALL

I requested a room with a pool view and got instead got a room with no view and very little light and quite dark during the day. Additionally, most of the flat surfaces were sticky and required wiping down on arrival. There was also constant questioning from staff as to my room number and/or how I booked my room with no please or thank you most of the time. I understand now, there are also private bookings and some of those guests may try to utilise hotel services they may not be allowed to, but as an Accor guest and member, that’s not my problem.

Hi Edward, I'm sorry to learn that your experience didn't meet your expectations. Your feedback allows us to focus on improvement and we hope, at some stage, we get the chance to welcome you back for a more enjoyable stay. Regards Trent

Customer review rating 4.0/5

Toni B. Solo - Confirmed reviews ALL

Enjoyed my stay at the beach club. Room was clean and comfortable. Maybe needed an easier and safer access into and out of the lagoon pool for seniors with poor mobility.

Dear Toni B., Thank you for your positive feedback regarding your stay at our beach club. We appreciate your suggestion about improving access to the lagoon pool for seniors and will take it into consideration as we continually strive to enhance our facilities for all guests. Best regards, Peppers Beach Club & Spa Palm Cove.

Customer review rating 4.5/5

Jud K. Couples - Confirmed reviews ALL

Great facilities. Friendly and helpful staff. Comfortable clean room.

Dear Jud, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our facilities, found our staff helpful, and appreciated the comfort and cleanliness of your room. We look forward to welcoming you back in the future. Regards Trent Fitzgerald Front Office Manager

Customer review rating 3.5/5

Tammie L. Couples - Confirmed reviews ALL

Beautiful location and the resort pool is gorgeous. For the peppers name (and price) however felt like the room could do with an update - it was nice but nothing special. Similarly for breakfast, the selection was nice but the lack of being seated at a table, offered a coffee etc made breakfast feel pretty run of the mill.

Dear Tammie, Thank you for your feedback regarding your recent stay at Peppers Beach Club & Spa Palm Cove. We are pleased to hear that you enjoyed our beautiful location and the resort pool. We appreciate your comments regarding the room and breakfast experience, as we continuously strive to enhance our offerings. Your insights are valuable as we work towards providing a more memorable experience for our guests. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

Stephanie G. Couples - Confirmed reviews ALL

We love staying at peppers palm cove, it’s our go to for a relaxing break. Best location with comfortable rooms and one of the best pools we’ve ever seen!

Dear Stephanie, Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay and found our location, rooms, and pool to your satisfaction. We look forward to welcoming you back for another relaxing break in the future. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

Julie W. Couples - Confirmed reviews ALL

From the minute we arrived we immediately started to relax. The reception staff were beautiful. Our room was beside the Serenity Pool which was so relaxing and exactly what we needed. We can’t wait to go back!

Dear Julie, Thank you for your kind words regarding our staff, facilities, and your overall experience. We are thrilled to hear that you found relaxation during your stay and enjoyed the proximity of your room to the Serenity Pool. We look forward to welcoming you back in the future. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

Gary G. Couples - Confirmed reviews ALL

Always friendly- most relaxing

Dear Gary, Thank you for your kind words regarding your annual visits to Peppers Beach Club & Spa Palm Cove. We are delighted to hear that you find our location relaxing and enjoy the friendly atmosphere. We look forward to welcoming you back for another rejuvenating stay. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

Vera G. Families - Confirmed reviews ALL

The resort suite is so well and this visit we had the opportunity to spend the time with our first grandson and made many memorable memories. The stay was a long awaiting break for us all and it is always so peaceful and calm at the resort. There was only one issue which was not any particular staff member but the portable cot provided with a fee is not provided with a suitable matress. The standard base is not sufficient or adequate for a baby to sleep on. In addition adding blankets or a douna underneath is highly inappropriate as it heavily increases the risk of SDS. This is more a concern for higher management to investigate the suitable safe supply of a portable cot with the correct base.

Dear Vera, Thank you for taking the time to share your experience at Peppers Beach Club & Spa Palm Cove. We are delighted to hear that you found our front desk team, particularly Karlein and Grant, to be helpful and engaging throughout your stay. It is wonderful to know that you created memorable moments with your grandson in our serene surroundings. Thank you once again for your thoughtful feedback. We hope to welcome you back for another peaceful stay in the future. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

20th O. 2. C. T. C. O. 2. Business - Confirmed reviews ALL

Very accommodating to all our needs for our 20 people C.. Everyone eager to help which was great.

Dear C. T. C. Team, Thank you for your kind feedback regarding your recent C. experience at Peppers Beach Club & Spa Palm Cove. We are delighted to hear that our staff was able to meet your needs and provide assistance to your group. We look forward to welcoming you again in the future. Regards Trent Fitzgerald Front Office Manager

Customer review rating 4.5/5

Julia S. Friends - Confirmed reviews ALL

I absolutely love Peppers Beach Club Palm Cove. The pool facilities are excellent and the pool bar is great. It is so well located in Palm Cove with so many delicious food (and coffee!) options nearby. The team are really friendly and helpful - the very minor issues I had were resolved quickly. The rooms are great, some are slightly more outdated than others but the beds are really comfortable and the showers are great - definitely needed when using so much sunscreen to combat the North QLD sun. I love that there is both air con and ceiling fans to keep cool as well. I'll be back again for sure!

Dear Julia S., Thank you for your wonderful feedback regarding your recent stay at Peppers Beach Club & Spa Palm Cove. We are delighted to hear that you enjoyed our excellent pool facilities and the convenient location, surrounded by a variety of dining options. It is gratifying to know that our team provided friendly and helpful service, resolving any minor concerns you encountered during your stay. We appreciate your observations regarding the rooms, as we continuously strive to balance comfort with modern amenities. Your comments about the comfortable beds and effective cooling options are also valued, as we aim to create a pleasant environment for our guests. We look forward to welcoming you back for another enjoyable experience in the future. Thank you once again for your kind words. Best regards, Peppers Beach Club & Spa Palm Cove

Customer review rating 4.5/5

Rozanne L. Solo - Confirmed reviews ALL

Be better if someone polices the reserving of lounges - observed on a few occasions people putting towels etc down in the morning not returning till late arvo . Also think pool gate should be accessed only by your room key as some people were not staying there but coming in to use facilities

Dear Rozanne L., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location to be ideal for relaxation. Your observations about lounge reservations and pool access are valuable, and we appreciate your suggestions for improvement. We strive to maintain a welcoming atmosphere for all guests and will consider your insights moving forward. Goodbye, and best wishes, Peppers Beach Club & Spa Palm Cove

Customer review rating 5.0/5

Julie E. Couples - Confirmed reviews ALL

We stayed at Peppers Reosrt and Spa in Palm Cove recently for a special birthday treat. A great location and we stayed in the Ocean View room, which also had pool views on the opposite side of our room! So roomy comfortable, clean and well serviced!

Dear Julie E., Thank you for your kind words regarding your recent stay at Peppers Beach Club & Spa Palm Cove. We are delighted to hear that you enjoyed our exceptional service, facilities, and the comfort of your Ocean View room. Your feedback is greatly appreciated, and we look forward to welcoming you back for more special occasions in the future. Goodbye and best wishes, Peppers Beach Club & Spa Palm Cove

Customer review rating 5.0/5

Cheryl M. B. Friends - Confirmed reviews ALL

Staff were always pleasant professional and helpful. Breakfast was always fresh and tasty!

Dear Cheryl M. B., Thank you for your wonderful feedback. We are delighted to hear that you found our resort to be fully equipped and that our staff provided exceptional service. It is gratifying to know you enjoyed our breakfast offerings. We hope to welcome you back soon. Best regards, Peppers Beach Club & Spa Palm Cove

Customer review rating 3.5/5

Jane H. Couples - Confirmed reviews ALL

Not that happy with room and cost we paid. Sewage smell at back entrance to room. Furniture felt dirty when sitting and mat felt dirty on feet.

Dear Jane, Thank you for taking the time to share your feedback. We regret to hear that your room did not meet your expectations and that you experienced issues with cleanliness. Your comments are valuable, and we appreciate your input as we continuously strive to enhance our guest experience. Regards Trent Fitzgerald Front Office Manager

Customer review rating 2.5/5

Rosie/daniel E. Families - Confirmed reviews ALL

We stayed in a one bedroom apartment with our 10 month old. We had to bring our own block out blinds and use towels to hang up to keep the room dark as the blinds were terrible. It was also advertised that our room would be cleaned everyday. The floors were not cleaned and were filthy and there were 2 days our room did not get cleaned. People leave their items and belongings at the pool all day so we had no chair to sit on the whole time we would go down to use the pool. There was no high chairs available if you went down to breakfast at 7.15am (7am the breakfast would start. We were also put on level 3 when we had a baby and a pram with lots of luggage

Thank you for staying with us and thank you for taking the time to provide us with a review. We have a wonderful mix of clientele holiday with us including young families. The constructive feedback you have provided will be shared with our team as a way for us to improve our service offering. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

Murray B. Couples - Confirmed reviews ALL

Comfortable and clean room. Pool facilities good and reception & other staff friendly and accommodating.

Thank you for your positive feedback regarding your stay. We are delighted to hear that you found your room comfortable and clean, and that our facilities and staff met your expectations. Your kind words are greatly appreciated. Regards Trent Fitzgerald Front Office Manager

Customer review rating 5.0/5

Stephenie C. Solo - Confirmed reviews ALL

Thank you for a great stay! I loved the room which was perfect for solo travellers or couples. The bed was very comfortable and it was nice to have a washing machine & dryer. And the pool and pool bar? Divine! Would definitely recommend.

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the comfort of your room, as well as our pool facilities. Your recommendation means a lot to us, and we hope to welcome you back soon. Regards Trent Fitzgerald Front Office Manager

Other web-users rate our hotel

  • 465 reviews 9.3/10 Location
  • 756 reviews 6.4/10 Room
  • 754 reviews 8.5/10 Service
  • 42 reviews 4.1/10 WiFi
  • 481 reviews 8.9/10 Pool
  • 256 reviews 4.8/10 Cleanliness
  • 255 reviews 7.4/10 Food
  • 252 reviews 5.8/10 Comfort

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