Peppers Beach Club & Spa Palm Cove

Customer review rating (ALL Rating) 4.3/5 1,704 reviews

Hotel extras

  • To speak to a Reservations Consultant please contact 1300 987 610

  • Features three swimming pools and a swim up pool bar.

  • Walking distance to shops and restaurants.

  • Located opposite the beach.

  • Day tours to Great Barrier Reef and Daintree Rainforest.

ALLSAFE approved hotel

Our accommodation(s)

Peppers Beach Club & Spa offers a selection of room choices including Spa Rooms, 1, 2 and 3 Bedroom Suites and Penthouses with ocean views or lagoon and tropical garden views. The 3 Bedroom Penthouse boasts a private rooftop terrace, barbeque and private pool or heated spa.

Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Mesa

Non contractual photo

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,704 reviews

TripAdvisor Rating  4.0/5  3,560 reviews

Location, weather and value

Customer review rating 4.5/5

Graeme H. Couples - Confirmed reviews ALL

Good location and staff were always friendly and helpful

Dear Graeme, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us in particular our location and service. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Acting Operations Manager

Very relaxing

Customer review rating 5.0/5

Jason Couples - Confirmed reviews ALL

Very relaxing, good room plus nice and close to pool area

Dear Jason, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Acting Operations Manager

Great hotel and location, poorly described!!!

Customer review rating 3.5/5

Mitch B. Families - Confirmed reviews ALL

The location and hotel is amazing. Pool bar is spectacular and bar staff, fantastic. Ido deserves a pay rise!! Major issue, we booked a 3 bedroom apartment with pool, nowhere did it tell us we had to leave our room and go to another locked terrace to utilise a pool. We booked a room with a pool, so we could utilise this whilst our kids slept. Completely ripped up and extremely disappointed, Will not be coming back (travel to palm cove 3 times a year) here due to the lack information given to us regarding our room. Room was outdated and had a major ant issue. We had to clean and use spray constantly, struggle with 2 kids in the room!!!

Dear Mitch, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry we didn't meet your expectations on this recent stay. Please rest assured I am working with the team to rectify the areas you have highlighted in your feedback to me. I am happy to share we have commenced refurbishment which will revitalise our rooms. The team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Acting Operations Manager

Great stay!

Customer review rating 5.0/5

Ld Families - Confirmed reviews ALL

We loved our stay, room was perfect, opened onto the lagoon pool,, the resort is beautiful, so lush and green. Facilities were great, everything was clean and well presented. We'll be back

Dear Luci, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us in particular our service. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Zachary Morris Assistant Manager

Great location and friendly staff

Customer review rating 4.0/5

Sue Couples - Confirmed reviews ALL

The staff were lovely, very approachable and actioned our requests straight away We had a beach view and loved sitting on the balcony watching the sun set at the end of the day Pool area was great, enjoyed the space and the cocktails as well as the pool Cleaning of the balcony could have been more attentive, it was only swept when we asked and our coffee machine leaked When we arrived the divider between our apartment and the next one was still open even though both ourselves and neighbours had arrived and the balcony floor was quite dirty Wifi was very slow and difficult to connect We used hotspot on our phones for most of our stay Overall we had a lovely stay The restaurants and pool cocktails were all great

Dear Susan, Thank you for taking the time to provide me with your feedback. It is a pleasure to read you enjoyed your overall experience with us. We will work on rectify the areas you have highlighted in your feedback. The team and I value your patronage and we look forward to welcoming you back in the future. Tropical regards, Harry Ha Acting Operations Manager

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