Peppers Beach Club & Spa Palm Cove 5 stars

Expected more for a room that cost >$400 per night. Room pretty basic, not 'luxury' by any means and bed was basic. Sheets paper thin. No towels in room. No nespresso machine or plunger coffee - just sachets. View from room was of car park one side and of alleyway on the other. Did not eat the included breakfast as was not appealing. Only plus was check in was straightforward... but no offer of help with the bags!

The Hotel is well located but it was an overall very disappointing stay. The room was not clean on arrival (dirty kitchen bench top, mould and dirt on the floors in the corners of the room, cobwebs in places, unfolded covers thrown into the cupboards etc). The staff were generally quite unfriendly and short and didn't appear to want to be at work. At check in the person could hardly speak english and it was difficult to understand how to even access the car park. For the high price paid for an extended stay at one of the best rooms at this hotel it was simply not up to standard.

Beautiful time at Peppers, the whole atmosphere is tranquil.

Sad to see that room service, quality cocktail staff & daily housekeeping has been dropped. Breakfast & staff was excellent.

We stayed at peppers and our room was amazing. The breakfast was awesome and service fantastic. My only complaint would be not being able to get a chair around the pool unless you got there before 8am. Many parents saving seats for their young children 3 to 4 years old .. bit disappointing to be honest. Not the fault of peppers but maybe should be monitored a bit more closely.

Peppers is a very pretty hotel from a facade, reception, foyer and pool point of view. Although the rooms are large and well laid out, they are a little tired and could do with an overhaul, starting with the tiles in the bathroom (dirty old grout and discoloured silicon) to the furniture, particularly the oldish uncomfortable couches. The location is fantastic as is the pool area. The breakfast is good but certainly not great for the money paid.

We stayed for our 30th Wedding Anniversary - it was brilliant and the staff were fantastic .

We booked through Luxury Escapes and have never been disappointed with their selection of holiday venue. This was no exception. We could find no fault in any aspect of the holiday.

Enjoyable stay staff across all services went aboveboard to meet our needs.

Wonderful, friendly helpful staff, very clean, private and we couldnt hear the people next door which was great. Very family friendly. Gorgeous pool. Amazing will be back again Thank you

The pool bar needs attention.Long waiting time to get a drink or something to eat.