Peppers Beach Club & Spa Palm Cove 5 stars

Customer review rating (ALL Rating) 4.3/5 1,444 reviews

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123 Williams Esplanade, 4879 PALM COVE, Australia

Description

Hotel extras

  • Overlooking a stunning palm-fringed beach and only 20 minutes from Cairns Airport

  • Offering range of accommodation with your choice of ocean, lagoon, or tropical garden views

  • Treat yourself to being pampered at our onsite day spa, conveniently located within the resort

  • Swim up to the pool bar for a snack or cocktail, or dine on variety at La Mesa Restaurant

  • Keep fit in our onsite gym or cooling off in the pool

Our accommodation(s)

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Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Telephone
Fax +61 7 4059 9222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

La Mesa

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,444 reviews

TripAdvisor Rating  4.2/5  3,660 reviews

Customer review rating 5.0/5

Beryl P. Couples - Confirmed reviews ALL

Dear Beryl P., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed our clean accommodations, as well as the pool and restaurant. We hope to welcome you back for another lovely holiday in the future. Kind Regards, Peppers Beach Club & Spa

Customer review rating 3.5/5

Fleur S. Families - Confirmed reviews ALL

Dear Fleur S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our incredible pool and found the beds comfortable, as well as the linen and towels to your satisfaction. We sincerely apologize for the inconveniences you experienced during your visit. Your comments about the room maintenance and the noise from the spa pool have been noted, and we are continuously assessing our facilities to ensure a pleasant experience for all guests. We appreciate your input regarding breakfast and will certainly consider your suggestions for a wider selection and improved guest service. Your insights are invaluable to us as we strive to enhance our offerings. We appreciate your understanding and hope to welcome you back for a more enjoyable stay in the future. Kind Regards Peppers Beach Club & Spa

Customer review rating 3.0/5

Shannon T. Couples - Confirmed reviews ALL

Dear Shannon T., Thank you for your feedback regarding your recent stay with us. We are pleased to hear you enjoyed our location and found our staff friendly. However, we sincerely apologize for the concerns you raised regarding the maintenance and quality of our facilities. Your comments about the balcony and spa have been duly noted, as we strive to ensure our guests receive the best possible experience. We appreciate your insights as they help us to improve. Kind Regards, Peppers Beach Club & Spa

Customer review rating 5.0/5

Antonio C. Couples - Confirmed reviews ALL

Dear Antonio C., Thank you for your kind words regarding your recent stay at Peppers Beach Club & Spa. We are delighted to hear that you enjoyed our prime location and the service provided by our dedicated team. It is wonderful to know that Trent was able to assist you in exploring the beautiful surroundings, enhancing your getaway experience. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Palm Cove. Kind Regards, Peppers Beach Club & Spa

Customer review rating 3.0/5

David M. Couples - Confirmed reviews ALL

Dear David M., Thank you for sharing your feedback regarding your recent stay at Peppers Beach Club & Spa Palm Cove, we sincerely apologize for the aspects that did not meet your expectations. We regret any inconvenience caused by the renovation of the pool bar and understand how this may have affected your experience, the work was part of our aim to keep our amenities fresh and to enhance the experiences. While we aim for as little interruption as possible, the work was essential maintenance to ensure quality service. We acknowledge your concerns regarding the attentiveness of our staff and the cleanliness of the area during this time and your feedback will be shared with our management team as we continually seek to enhance our service levels. We are also note that some areas of our facilities are a stepped development to updates, and your comments regarding the gym facilities will be taken into consideration as we plan for future improvements. We appreciate your insights and hope you might reconsider visiting us again to experience the enhancements we aim to implement. Kind regards, Daniel Broad Assistant Manager

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Other web-users rate our hotel

  • 460 reviews 9.3/10 Location
  • 783 reviews 5.9/10 Room
  • 744 reviews 8.3/10 Service
  • 25 reviews 1.8/10 WiFi
  • 511 reviews 8.9/10 Pool
  • 287 reviews 5.4/10 Comfort
  • 245 reviews 4.6/10 Cleanliness
  • 189 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.