Novotel Cairns Oasis Resort Hotel 4 stars

TripAdvisor rating 4.0/5 30 reviews
Novotel Cairns Oasis Resort
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Generous hot and cold breakfast buffet

  • Relaxed contemporary dining at Mizuna

  • Free, high-speed WiFi in the lobby

  • LCD TV with in-house movies and cable

  • 5 flexible spaces for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870
cairns
australia

Tel: +61740801888

Fax: (+61)7/40801847

Contact email

Check-in from 14h00

Check out up to 11h00

  • LAKE STREET :   WEST BUS DEPOT

  • LAKE STREET. :   SOUTH NO. 3 BUS DEPOT

  • LAKE STREET :   CAPT COOK H'WAY FLORENCE ST

  • By plane

    CAIRNS At 6km / 3.75 miles

  • By train

    CAIRNS At 1km / 0.63 miles

GPS :-16.918613, 145.772766

Our accommodations

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Views: City side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room 1 King Bed Pool View

  • Max. number of persons: 2
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room 2 Double Bed Pool View

  • Max. number of persons: 4
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 1 King Bed Pool View

  • Max. number of persons: 2
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 2 Double Beds Pool View

  • Max. number of persons: 4
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 King bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
  • Bathrobe

Superior Room with 1 King bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
  • Bathrobe

Suite

  • Max. number of persons: 4
  • Area: From 54
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
  • Bathrobe

Deluxe Suite

  • Max. number of persons: 4
  • Area: From 54
  • Bathroom products
  • Bathrobe

Our restaurants and bars

MOKU BAR + GRILL

Type of cuisine: Regional

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Moku Beach Club

Photo non contractuelle / Strictly non binding

Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 167

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Cairns Oasis Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,013 reviews

tripadvisor

TripAdvisor Rating 4.0/5

30 reviews

Great place but could be better.

TripAdvisor rating 4.0/5

richardg1967 Couples - 17/01/2020 TripAdvisor review

Great location and hotel but could be better. The room was noisy and air conditioning was bad so after 4 nights we needed to be moved. The water in both rooms we had in the showers went from very hot to very cold constantly and the gym was very small. The staff were great but obviously very stressed as appeared they needed more staff rostered on to cope with the demand so long waits to be served. No advantage being an accor member as room was not ready at check in and was pit in a noisy room on the road side of the hotel.

Customer review rating 4.1/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

Excellent room with pool view. Breakfast was was delicious. Room very clean and serviced.

Good hotel for the Price

Customer review rating 4.1/5

Jimmy Families - 15/01/2020 Confirmed reviews ALL

Clean room, excellent swimming pool, and good GYM. Good for family. It would be great if you leave some useful information in the room about the hotel services and breakfast prices. The general information was limited.

good

Customer review rating 4.1/5

Yubi Families - 15/01/2020 Confirmed reviews ALL

everything was good, accept bar crew need more training in making cocktails .

We had a nice relaxing stay

Customer review rating 4.1/5

Sabrina Couples - 14/01/2020 Confirmed reviews ALL

We had a lovely stay, Mandy was extremely helpful with organising our tours. The room was nice, new and clean. The housekeeping did a great job. The bar around the pool was a little slow in service, as it was quite busy and only had 1-2 people on each time we visited. We could never get a sun chair as they were always occupied even at 9am in the morning. The food around the bar and brekky was nice and fresh. We did not rate the room service menu, was very limited and not many options for 10.30pm at night. We paid $50 for 2 pizzas which were terrible, and later found put they are pre made and on a different base to the restaurant pizzas. But overall, we had a great stay and will be back, and have told friends and family to stay at your resort.

Customer review rating 4.1/5

Steve H. Business - 14/01/2020 Confirmed reviews ALL

From a lovely welcome back to a friendly a quick check out . The lovely breakfast great bar service overall great experience thanks guys

Fun

Customer review rating 4.1/5

Laura Couples - 14/01/2020 Confirmed reviews ALL

It was great we loved the pool, could have done with more service on the poolside of the pool bar. Our door was left open by housekeeping on our first day and we were out for 12 hours so who knows how long it was open for. But we liked the hotel and pool.

Quick Stay with everything we needed

Customer review rating 4.1/5

Anonymous Couples - 14/01/2020 Confirmed reviews ALL

Good location, clean, good amenities.

great resort and service

Customer review rating 4.1/5

Anonymous Families - 13/01/2020 Confirmed reviews ALL

the resort represented great value. The Customer Service was excellent and staff extremely friendly and helpful. There were some bugs in the room, but this was taken care of by room service swiftly.

Customer review rating 4.1/5

Anonymous Couples - 13/01/2020 Confirmed reviews ALL

Very disappointed after spending a lot of money our first room had a smell of smoke we were moved and then we relised their was new carpet both my husband are asthmatics our medication was not working we had to leave after 5days we had to check in to another hotel and more money never again

Customer review rating 4.1/5

Anonymous Couples - 13/01/2020 Confirmed reviews ALL

My husband and I came from Melbourne to get away - I understand during the time we stayed at novotel its a busy time of year but we were placed right in front of the elevator so every morning at 6.30 we would have people standing at the front of our room chatting and wake us up. We didn't get a chance to catch up on our sleep and relax. My bedside table still had drink ringlets from the previous people that stayed there. The staff were amazing and extremely helpful and breakfast in the mornings were delicious. We spent our 2nd day in cairns by the pool. We got some lounge chairs and enjoyed the sun. The lounge chairs are extremely uncomfortable, if they were the mesh kind they would be much better. I unfortunately got some sort of rash on my legs (i didn't cover the lounge chair with a towel) - assuming its from the lounge chairs as my husband ended up getting the same type of rash when he sat on the lounge chairs without covering it with his towel a few days later. We attended a dinner night - The pizza night was amazing delicious! we attended the steak night which unfortunately wasn't good (our chips were stale) Sorry about the negative feedback.

Pleasantly surprised

Customer review rating 4.1/5

Michael H. Families - 13/01/2020 Confirmed reviews ALL

Novotel Oasis exceeded my expectations and was a thoroughly enjoyable week in Cairns. Food and. Beverage was excellent, only minor hiccup was housekeeping. 3 times dirty bath towels were taken and not replaced. Had to go to reception to request new towels. Once toilet paper had run out and no replacement. Also 3 times during week after long day out, returned to hotel to find room not serviced by 3.30-4pm..... Aside from those minor hiccups, it was a very comfortable week and I will return :)

Loved this hotel!

Customer review rating 4.1/5

Fiona Families - 13/01/2020 Confirmed reviews ALL

We loved everything about this hotel, it was beautiful, modern, clean and the staff were lovely.

Great

Customer review rating 4.1/5

Nicholas B. Families - 13/01/2020 Confirmed reviews ALL

Had a wonderful time

Great Holiday Spot

Customer review rating 4.1/5

Naomi Couples - 13/01/2020 Confirmed reviews ALL

We stayed here over the New Year period and had a view of the New Year's Eve fireworks and our room also overlooked the well maintained pool. It is in a great location close to plenty of restaurants and shops.

Very disappointed

Customer review rating 4.1/5

Michael Business - 13/01/2020 Confirmed reviews ALL

We have stayed a few times always been happy but in this occasion the room access cards didn’t work we had to have someone come up and let us in with a master key with no access to go out and come back in freely until the morning of which it was an overnight stay so we just left in the morning. I asked at that time if there was still room service at 10:30pm and they told me yes, we tried to call and the phone didn’t work. So we went without and the. We discovered there was no water in the fridge to drink so we went without. Really for the money we paid the experience was very ordinary and we had booked another night for two days later which I would have canceled but the conditions was prepaid and non refundable. For me a very disappointing experience.

Friendly staff

Customer review rating 4.1/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Limited food options

Customer review rating 4.1/5

Naomi Families - 12/01/2020 Confirmed reviews ALL

Excellent great break away with family

Mr

Customer review rating 4.1/5

Abhishek B. Couples - 12/01/2020 Confirmed reviews ALL

It was blissfull. Just didn’t loved it .Lived it.

Awesome hotel!

Customer review rating 4.1/5

Courtney Business - 12/01/2020 Confirmed reviews ALL

We as a group stayed at the Novotel Oasis in January 2020. It was very conveniently located, an easy walk to the Esplanade area where there are loads of choices for food. The rooms were clean and newly remodeled. The pool with sand was a big plus. The staff were very professional and friendly. I like the self-service laundromat they have in the hotel.

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