Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,105 reviews

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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

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Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,105 reviews

TripAdvisor Rating  4.4/5  529 reviews

Certificate of excellence 2025

Awesome breakfast buffet

TripAdvisor rating 5.0/5

Mark L TripAdvisor review

Friendly service and best breakfast buffet. Good selection and great quality & value. Hot food including fried chicken tenders, wings are restaurant quality, loved the garden salad too

Customer review rating 4.5/5

Daphne D. Families - Confirmed reviews ALL

We enjoyed our stay.

Dear Daphne, Thank you for your kind words. We are delighted to hear that you enjoyed your stay at Novotel Cairns Oasis Resort. It is our goal to provide a memorable experience for all our guests, and your feedback is greatly appreciated. We hope to welcome you back again in future. Best regards, Becka Novotel Cairns Oasis Resort

Customer review rating 4.0/5

Nikole W. Families - Confirmed reviews ALL

Fresh towels every day was such a bonus! Great spot, great pool and comfy beds!

Dear Nikole, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the fresh towels, our prime location, and the pool facilities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Becka Novotel Cairns Oasis Resort

Customer review rating 2.5/5

Srinivasa M. Business - Confirmed reviews ALL

very limited VEGAN meal choice, i have to go out of the hotel looking for lunch/dinner/breakfast. Dinner closes very early at 9.00 PM which is not convenient for us.

Customer review rating 4.0/5

Emma R. Families - Confirmed reviews ALL

I have stayed here a number of times and this was the very first time I have ever run into an issue which was a shame but to be expected evenetually. We were in one of the older blocks cause of the Christmas period and the number of people and our aircon and fridge were not working correctly. Not the end of the world really but frustrating. The manager at the time was fantastic and got maintenace to have a look at it and then they were able to find a room for us. They offered to move our stuff but I wanted to do it just to make sure we had everything. I honestly had a great time here and all the staff were amazing.

Dear Emma, Thank you for taking the time to share your experience at Novotel Cairns Oasis Resort. We are pleased to hear that you enjoyed your stay overall and that our team were able to assist you promptly during the issue with the air conditioning and fridge. We appreciate your understanding regarding the challenges that can arise during peak periods. Our maintenance team is dedicated to ensuring our facilities are in top condition, and it is gratifying to know that proactive steps were taken to address your concerns. Your feedback about our staff's performance is also greatly valued, as we strive to provide exceptional service to all our guests. We look forward to welcoming you back for another enjoyable stay in a few days, and we hope you and your family have a wonderful Christmas. Best regards, Becka Novotel Cairns Oasis Resort

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Other web-users rate our hotel

  • 1,059 reviews 9.5/10 Location
  • 1,687 reviews 6.5/10 Room
  • 1,858 reviews 8.1/10 Service
  • 20 reviews 4.3/10 WiFi
  • 1,051 reviews 9/10 Pool
  • 715 reviews 6.1/10 Cleanliness
  • 695 reviews 7.1/10 Food
  • 643 reviews 5/10 Comfort

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