Novotel Cairns Oasis Resort Hotel 4 stars

Customer review rating 4.1/5 8,317 reviews
Novotel Cairns Oasis Resort
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Hotel extras

  • Generous hot and cold breakfast buffet

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi in the lobby

  • LCD TV with in-house movies and cable

  • 5 flexible spaces for events that work

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870
cairns
australia

Tel: +61740801888

Fax: (+61)7/40801847

Contact email

Check-in from 14h00

Check out up to 11h00

  • LAKE STREET :   WEST BUS DEPOT

  • LAKE STREET. :   SOUTH NO. 3 BUS DEPOT

  • LAKE STREET :   CAPT COOK H'WAY FLORENCE ST

  • By plane

    CAIRNS At 6km / 3.75 miles

  • By train

    CAIRNS At 1km / 0.63 miles

GPS :-16.918613, 145.772766

Our accommodations

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suite s and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Views: City side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room 1 King Bed Pool View

  • Max. number of persons: 2
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room 2 Double Bed Pool View

  • Max. number of persons: 4
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 1 King Bed Pool View

  • Max. number of persons: 2
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Deluxe Room 2 Double Beds Pool View

  • Max. number of persons: 4
  • Area: From 26
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with 1 King bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side, Mountain view *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
  • Bathrobe

Superior Room with 1 King bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
  • Bathrobe

Suite

  • Max. number of persons: 4
  • Area: From 54
  • Views: Pool side *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
  • Bathrobe

Deluxe Suite

  • Max. number of persons: 4
  • Area: From 54
  • Bathroom products
  • Bathrobe

Our restaurants and bars

MOKU BAR + GRILL

Type of cuisine: Regional

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Moku Beach Club

Photo non contractuelle / Strictly non binding

Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 167

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Cairns Oasis Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

8,317 reviews

tripadvisor

TripAdvisor Rating 4.0/5

45 reviews

Great Location & Great Hotel

Customer review rating 4.1/5

Leith W. Couples - 24/02/2020 Confirmed reviews ALL

Check-In was efficient, room was finished to a high standard, and the general facilities of the resort and the staff were all fantastic!

Dear Leith, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

fantastic food friendly staff as always

Customer review rating 4.1/5

Mark A. Business - 23/02/2020 Confirmed reviews ALL

its a work trip and its nice that staff remeber you and make you feel at home. The food quality is a big part of why i stay there. All staff who make barista coffee were spot on. All staff make you feel welcome and always say hi including the ladies who clean my room.

Dear Mark, Thank you for the great review of our hotel! I will pass your feedback onto Mitch from the Kitchen and the Barista team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Beautiful!

Customer review rating 4.1/5

Carolyn W. Couples - 23/02/2020 Confirmed reviews ALL

The resort was beautiful, the staff were very friendly and the breakfast buffet was great!

Dear Carolyn, Thank you for taking the time to share your feedback. Happy to read that the staff looked after you and you enjoyed breakfast. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Overnight stay for conference

Customer review rating 4.1/5

Kate Business - 22/02/2020 Confirmed reviews ALL

I stayed overnight as a conference I was attending was held here. Friendly and helpful staff, clean room, gorgeous pool area. Catering for conference was delicious! Great conference facilities.

Dear Kate, Thank you for the great review of our hotel! So happy to read that you enjoyed our conferencing facilities and the hotel and that the staff looked after you. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …
Customer review rating 4.1/5

Evelyn M. Friends - 22/02/2020 Confirmed reviews ALL

Great.

Dear Evelyn, Thank you for taking the time to share your feedback. I have passed on the positive mention of Lauren not only to herself but the team. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Yes well located,, enjoyed my stay.

Customer review rating 4.1/5

Delora N. Business - 22/02/2020 Confirmed reviews ALL

The room was to my liking (special assistance). Excellent staff service.

Dear Delora, Thank you for the great review of our hotel! Glad that the staff looked after you. Delora if there is anything we can improve on in the special access room please let me know. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Like a 6 storey motel room

Customer review rating 4.1/5

Luke Families - 22/02/2020 Confirmed reviews ALL

Was a holiday trip with my son, nothing bad to say but wasn't what I expected for a hotel

Dear Luke, Thank you for taking the time to share your feedback. I will make sure to pass the positive message onto the housekeeper who serviced you room Wednesday. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Great location, comfortable!

Customer review rating 4.1/5

Todd S. Couples - 21/02/2020 Confirmed reviews ALL

Excellent

Dear Todd, Thank you for the great review of our hotel and the 100 out of 10! Todd we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Great all round

Customer review rating 4.1/5

Kristin Couples - 21/02/2020 Confirmed reviews ALL

Hotel is lovely, staff are very helpful and friendly, lovely relaxed atmosphere, has everything you need including great coffee. Location is fantastic, can walk everywhere.

Dear Kristin, Thank you for the great review of our hotel! And happy to read that you enjoyed our barista coffee such an important part of the day. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

comfortable

Customer review rating 4.1/5

Anthony W. Business - 21/02/2020 Confirmed reviews ALL

Check in has been absolutely stream lined , a friendly greeting , sign the check in form. Room key and two x drink vouchers which were very welcome .

Dear Anthony , Thank you for taking the time to share your feedback. I will pass your positive feedback onto Georgia who checked you in. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Best feature is pool

Customer review rating 4.1/5

Sothea Families - 21/02/2020 Confirmed reviews ALL

The room is quite small and wasn’t very sound proof, which I find very annoying. We can hear guests from other rooms. Buffet breakfast food was below average, as there’s hardly an selection When I went there seem to be a shortage of staff the whole week Also we left our souvenir photos from Kuranda sky rail on the table, and when we called up the next day they said it wasn’t there. Housekeeping have thrown out photos away. Very unhappy with that, as it was a memory

Awesome stay!

Customer review rating 4.1/5

Penny Couples - 21/02/2020 Confirmed reviews ALL

Loved the hotel, room, staff and Mandy the excursion representative. A little too hot there but loved our stay.

Dear Penny, Thank you for the great review of our hotel! I will also pass on the positive feedback to Mandy from our tour desk. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …
Customer review rating 4.1/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

Great experience with lovely staff

Dear Rick, Thank you for the great review of our hotel! I have also passed on your positive mention onto Georgia. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Great escape!

Customer review rating 4.1/5

Astrid F. Couples - 20/02/2020 Confirmed reviews ALL

A lovely stay at the Novotel oasis resort. Beautiful breakfasts with lots of choices, great service, well sized rooms that were lovely and clean and a fantastic pool with a walk in beach and swim up bar. Really enjoyed our stay but next time would ask for a pool view room. We were there for a week and did not enjoy facing the street and the noise that this brought.

Dear Phillip, Thank you for taking the time to share your feedback. Good to read you enjoyed many things whilst at Novotel especially the swim up pool bar. If next time you are looking to staying a Pool View please make the booking in the Pool Deluxe room type this would then guarantee the room you want. We try and upgrade when possible however this room type is our most popular so its always best to book. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

great location

Customer review rating 4.1/5

Anonymous Business - 20/02/2020 Confirmed reviews ALL

This was a nice place to stay, it had a great Breakfast and the poolside bar was great. The coffee in the Lobby bar was excellent. Initially I was in an older room which had a noisy Air conditioner but they were able to relocate me to a more modern room which was really comfortable.

Dear Patrick, Thank you for taking the time to share your feedback. Sorry you had to move rooms however glad to read the team found you a comfortable room. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Good location

Customer review rating 4.1/5

Alex Families - 19/02/2020 Confirmed reviews ALL

Outdoor pool area is excellent. There is not a lot of staff which means we don’t receive the best service. House keeping is not everyday. Which is very hard with kids.

Dear Alex, Thank you for taking the time to share your feedback. You should have defiantly received housekeeping daily can you confirm which day you missed so I can follow this up with the team. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

wonderful resort

Customer review rating 4.1/5

Patricia R. Couples - 19/02/2020 Confirmed reviews ALL

what a lovely place to stay , i would tell all my friends to stay there if they were visiting Cairns , i would give it 10/10 except in the ensuite when you sit on the toilet the toilet roll holder is behind you and if you have a bad back it would make it difficult , i think its bad planning as the toilet roll holder should be next to you when sitting on the toilet so that is why i would give it 9/10, other than that it was perfect , the staff were wonderful and the restaurant had a really good menu with big helpings and the bar was great also lots of cocktails that i love so thank you .

Dear Patricia Thank you for the great review of our hotel! I'm glad you enjoyed everything except that small issue with the toilet paper holder. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Good stay

Customer review rating 4.1/5

Kirsten Couples - 19/02/2020 Confirmed reviews ALL

We loved the pool and were very impressed by the breakfast included in our package. The room was spacious and had a good sized TV (which is rare). The water temperature in the shower wasn’t consistent and the air con in the room wasn’t powerful enough for the 40 degree days!

Dear Kirsten, Thank you for taking the time to share your feedback. Glad to read that you enjoyed the pool, breakfast and the large TV. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Great Stay

Customer review rating 4.1/5

Neil Solo - 19/02/2020 Confirmed reviews ALL

The hotel is well located, only a couple of blocks from the CBD. The room was very nice and the bed was comfortable. The hotel is very modern with a beautiful pool area. The staff are very friendly and helpful. The breakfast served daily was exceptional.......a real highlight!!

Dear Neil, Thank you for the great review of our hotel! Good to read you enjoyed the room especially the bed and thank you also for the positive =feedback regarding the team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …

Good stay

Customer review rating 4.1/5

Trent B. Business - 19/02/2020 Confirmed reviews ALL

The rooms are clean and the service was worm and friendly.

Dear Trent, Thank you for taking the time to share your feedback.good to read that you enjoyed the room and the staff looked after you. We hope to welcome you back to our hotel very soon! Sincerely, Shelly Cuthbertson Operations Manager NOVOTEL CAIRNS OASIS RESORT Tel : +61 (0) 7 …
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