Novotel Cairns Oasis Resort 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,084 reviews

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Description

Hotel extras

  • Cairns' only swim up pool bar

  • Relaxed contemporary dining at Moku

  • Free, high-speed WiFi throughout the hotel

  • 55" LCD TVs with Chromecast in all guest rooms

  • Modern conference and event spaces with natural light

Our accommodation(s)

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Hotel location

Novotel Cairns Oasis Resort

122 Lake Street
4870 CAIRNS
Australia

GPS:-16.918613, 145.772766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MOKU BAR + GRILL

Moku allows your soul to an endless summer that echos the vibrancy & culture of island life, a far cry from traditional yet familiar enough to be a favourite, the food is vibrant and full of texture, the drinks are sassy and the vibe is just right.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,084 reviews

TripAdvisor Rating  4.4/5  531 reviews

Certificate of excellence 2025

Great experience

TripAdvisor rating 4.0/5

Abby H TripAdvisor review

The entertainment was great, the pool was nice and also the water aerobics were fun to do. Food was great and delicious the room was nice but we had to change 2 times since there were some problems, one being that the room was not cleaned. Besides from that, the staff was great. Especially this one woman who works at the front desk, I don’t know her name but she had dark brown hair, a slim build, wore a navy blue suit and I think she often works the night shifts. I had a great time apart from the room changes but I would recommend.

Customer review rating 4.5/5

Joanna A. Families - Confirmed reviews ALL

Great hotel located centrally. good service.l9ved the pool & bar

Customer review rating 2.0/5

Anthea M. Families - Confirmed reviews ALL

Although information says that this hotel had an upgrade-this stay had minimal PowerPoints-not helpful in our digital age On level 3, lift unavailable/not working for 2 days of our 3 day stay.

Customer review rating 5.0/5

Tim B. Couples - Confirmed reviews ALL

Great staff and service

Dear Mr B., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff and service met your expectations. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional experiences. We hope to welcome you and your family back to the Novotel again in future. Best regards, Becka Novotel Cairns Oasis Resort

Customer review rating 5.0/5

Fiona P. Couples - Confirmed reviews ALL

Very family friendly hotel with great amenities. The room was comfortable and quiet. The staff were extremely helpful to assist with any enquiries. The excellent service received from Marissa in reception did not go unnoticed as she went out of her way to accommodate for our needs.

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Other web-users rate our hotel

  • 1,053 reviews 9.6/10 Location
  • 1,698 reviews 6.4/10 Room
  • 1,857 reviews 8.1/10 Service
  • 18 reviews 3.7/10 WiFi
  • 1,055 reviews 9.1/10 Pool
  • 715 reviews 5.8/10 Cleanliness
  • 685 reviews 7/10 Food
  • 645 reviews 5/10 Comfort

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