Discover a fresh take on tropical resort living at Novotel Cairns Oasis Resort. Set among lush gardens, the resort pairs newly refurbished rooms and suites with inviting spaces to relax and unwind. At its centre is the lagoon-style pool with sandy beach entry and Cairns’ only swim-up bar, while MOKU Bar + Grill brings relaxed dining and tropical flavours to the table.
Plan a tropical Cairns getaway at Novotel Cairns Oasis Resort. Discover the Great Barrier Reef, Daintree Rainforest, Kuranda Scenic Railway, Palm Cove and Cairns Night Markets, with family-friendly attractions, rainforest adventures and tropical beaches waiting across the region. Book direct and save.
Discover more of Cairns, from the Great Barrier Reef, ancient rainforest to waterfalls, freshwater swimming holes and tropical beaches. Explore vibrant markets, scenic rail journeys and Kuranda, with plenty to see across Tropical North Queensland.
We look forward to welcoming you to Novotel Cairns Oasis Resort. For direct contact to the hotel please call 07 4080 1888.
Shelly Cuthbertson, Hotel Management
Hotel extras
Cairns' only swim up pool bar
Relaxed contemporary dining at Moku
Free, high-speed WiFi throughout the hotel
55" LCD TVs with Chromecast in all guest rooms
Modern conference and event spaces with natural light
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
Superior Room, 1 King Bed
, Room 2 :
Superior Room, 2 Double Beds
Room
Superior Room, 1 King Bed
Photo out of - Superior Room, 1 King Bed
Relax into the easy comfort of our Superior Rooms, offering a spacious setting for your Cairns stay. Each room features modern essentials and a private balcony or terrace with views across the tropical resort gardens and surrounds.
Max. number of persons
2
Area
From
26 m²
/
279 sq ft
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
Optical fiber
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Tv Facilities
55'/140 cm screen
Flat screen
LCD screen - Liquid crystal display
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Our Superior Rooms offer an inviting place to settle in and unwind, with generous space and all the essentials for a comfortable Cairns stay. Step onto your private balcony or terrace and enjoy views across the tropical resort gardens and surrounds.
Max. number of persons
4
Area
From
26 m²
/
279 sq ft
Bedding
Double bed(s) x2
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini-refrigerator
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Bright, fresh and designed for tropical stays, our Deluxe Rooms pair modern comfort with plenty of space to unwind. Enjoy a dining table for two and your own private balcony, with views across Cairns city, resort gardens or the surrounding mountains.
Max. number of persons
2
Area
From
26 m²
/
279 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Tv Facilities
55'/140 cm screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Photo out of - Deluxe Room 1 King Bed, Accessible Room
Designed for ease and comfort, our Special Access Rooms offer generous space and thoughtful accessible features for a relaxed stay. Located on the ground floor, each room features a private terrace with views across the resort gardens and surrounds.
Max. number of persons
2
Area
From
26 m²
/
279 sq ft
Accessibility
Accessible room
Bedding
King size bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Towel rack
Handheld shower
Media And Technology
Complementary elements
Radio
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Settle into a stylish Deluxe Room, where contemporary comfort meets a relaxed tropical feel. Enjoy generous space, modern amenities, a dining table for two and a private balcony with views across Cairns city, resort gardens or surrounding mountains.
Max. number of persons
4
Area
From
26 m²
/
279 sq ft
Bedding
Queen size bed(s) x2
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Tv Facilities
55'/140 cm screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Sink into the tropical resort atmosphere in our Deluxe Pool View Rooms. Spacious and inviting, each room pairs modern comforts with a dining table for two and a private balcony overlooking the lagoon-style pool and lush resort surrounds.
Max. number of persons
2
Area
From
26 m²
/
279 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Tv Facilities
55'/140 cm screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Overlooking the lagoon-style pool, our Deluxe Pool View Rooms bring the resort atmosphere to your stay. Enjoy a spacious interior with modern comforts, a dining table for two and a private balcony with a relaxed tropical outlook.
Max. number of persons
4
Area
From
26 m²
/
279 sq ft
Bedding
Queen size bed(s) x2
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Tv Facilities
55'/140 cm screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Made for family stays with room to spread out, the Deluxe Family Suite features a separate bedroom and ensuite, living area with sofa bed, additional restroom and dining area. Step onto your large private terrace overlooking the resort grounds.
Max. number of persons
4
Area
From
72 m²
/
775 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Media And Technology
Complementary elements
Radio
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Enjoy more room to unwind in our spacious Deluxe Suites, featuring a separate bedroom and ensuite, generous living and dining area, and private balcony overlooking the lagoon-style pool. Ideal for up to two adults and two children.
Max. number of persons
3
Area
From
54 m²
/
581 sq ft
Bedding
King size bed(s) x1
Double sofa bed(s) x1
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Jacuzzi/Whirlpool bath
Media And Technology
Complementary elements
Radio
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Tv Facilities
55'/140 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Automatic wake up call
Operator wake up call
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
3 pers. max
54 m²
/
581 sq ft
Bedding
1 x King size bed(s) and
1 x Double sofa bed(s)
A tropical sanctuary where good vibes begin and summer never ends. Experience the good life under the swaying palms, laze away the sunny days or mingle by the swim up bar and sip on expertly crafted cocktails. Feast alfresco in the balmy evening breeze.
A tropical sanctuary where good vibes begin and summer never ends. Experience the good life under the swaying palms, laze away the sunny days or mingle by the swim up bar and sip on expertly crafted cocktails. Feast alfresco in the balmy evening breeze.
Moku Beach Club
Photo out of - Moku Beach Club
Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.
Moku Beach Club is the swim-up pool bar offering light snacks and cocktails and is open daily.
Breakfast
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Moku Bar & Grill
Start your day right with a delicious buffet breakfast at MOKU Bar + Restaurant, available daily. Indulge in a wide array of fresh and flavourful options, including seasonal fruits, pastries, hot dishes, and made-to-order selections.
Pool
Photo out of - Pool
Lagoon beach pool & swim up bar
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Children Pool
Shower
Access & Security
Pool areas wheelchair accessible
Staff trained in first aid
Dimension
Pool Depth Min:
0.5 m /
1.64 ft
Pool Depth Max:
1.8 m /
5.91 ft
Fitness center
Photo out of - Fitness center
At Novotel Cairns Oasis Resort, recharge your energy using our free training equipment: cardio, weight training, stretching and more. Enjoy a rejuvenating workout in a serene setting to enhance your overall well-being during your stay.
Resort Gym
Additional charge
At Novotel Cairns Oasis Resort, recharge your energy using our free training equipment: cardio, weight training, stretching and more. Enjoy a rejuvenating workout in a serene setting to enhance your overall well-being during your stay.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Core/stability training equipment
TV in the room
Towels available
At Novotel Cairns Oasis Resort, recharge your energy using our free training equipment: cardio, weight training, stretching and more. Enjoy a rejuvenating workout in a serene setting to enhance your overall well-being during your stay.
Memorable Cairns weddings are made at Novotel Cairns Oasis Resort. Couples can choose from a range of indoor-outdoor reception areas, with the hotel's tropical gardens, lagoon pool and island-style pool cabana providing the most beautiful of backdrops.
Check was amazing with regular consistent staff who are of a high quality.
Dear Damien,
Thank you for your kind words regarding your recent stay. We are delighted to hear that our check-in process and our dedicated staff made a positive impression. Your feedback is greatly appreciated and motivates us to maintain our high standards. We look forward to welcoming you back again soon for another great visit.
Warm regards,
Becka
Novotel Cairns Oasis Resort
Customer review rating 4.0/5
Steven P.
Couples
-
Confirmed reviews ALL
Overall, we enjoyed our stay. However, there aren't enough pool lounges or umbrellas and plenty of space to add more. There's a distinct lack of shade around the pool so more sun lounges and umbrellas are badly needed in such a hot FNQ environment.
Dear Steven,
Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your time with us. Your comments about the pool lounges and umbrellas are appreciated, and we will certainly take them into consideration for future improvements. We hope to welcome you back again soon for a more enjoyable visit.
Warm regards,
Becka
Novotel Cairns Oasis Resort
Customer review rating 2.0/5
Raquel R.
Business
-
Confirmed reviews ALL
Rooms are good but service was horrible.Im a Gold member and i understand if i cant get the drinks i want but geez, theres no smile and doesnt feel welcome at all.The bar lady was busy doing things and when i asked its like shes annoyed that i asked question. Its not the same feeling from last year and year before.
My daughter and sister experience the same thing at the bar near the pool when ordered lunch. They told me their rude.
Dear Raquel,
Thank you for your feedback regarding your recent stay at Novotel Cairns Oasis Resort. I am pleased to hear that you found the rooms satisfactory; however, I sincerely regret to learn about the service experiences you and your family encountered. We strive to provide a welcoming atmosphere for all our guests, and it is disappointing that we fell short during your visit. Your comments regarding the staff's demeanor at the bar have been duly noted, and we will address these concerns internally with the Culinary Director to improve our service quality. We appreciate your loyalty as a Gold member and hope to restore your confidence in our hospitality during your next visit.
Thank you for your loyalty.
Kindest Regards
Aaron
Rooms Division Manager
Novotel Cairns Oasis Resort
Customer review rating 4.5/5
Ernest I.
Couples
-
Confirmed reviews ALL
Very happy with our decision to stay at this resort.
Customer review rating 3.5/5
Peter W.
Couples
-
Confirmed reviews ALL
Not attracted to the food. Breakfast was ordinary. Eggs cannot be cold.
Dear Damien,
Thank you for your kind words regarding your recent stay. We are delighted to hear that our check-in process and our dedicated staff made a positive impression. Your feedback is greatly appreciated and motivates us to maintain our high standards. We look forward to welcoming you back again soon for another great visit.
Warm regards,
Becka
Novotel Cairns Oasis Resort
Customer review rating 4.0/5
Steven P.
Couples
-
Confirmed reviews ALL
Overall, we enjoyed our stay. However, there aren't enough pool lounges or umbrellas and plenty of space to add more. There's a distinct lack of shade around the pool so more sun lounges and umbrellas are badly needed in such a hot FNQ environment.
Dear Steven,
Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed your time with us. Your comments about the pool lounges and umbrellas are appreciated, and we will certainly take them into consideration for future improvements. We hope to welcome you back again soon for a more enjoyable visit.
Warm regards,
Becka
Novotel Cairns Oasis Resort
Customer review rating 2.0/5
Raquel R.
Business
-
Confirmed reviews ALL
Rooms are good but service was horrible.Im a Gold member and i understand if i cant get the drinks i want but geez, theres no smile and doesnt feel welcome at all.The bar lady was busy doing things and when i asked its like shes annoyed that i asked question. Its not the same feeling from last year and year before.
My daughter and sister experience the same thing at the bar near the pool when ordered lunch. They told me their rude.
Dear Raquel,
Thank you for your feedback regarding your recent stay at Novotel Cairns Oasis Resort. I am pleased to hear that you found the rooms satisfactory; however, I sincerely regret to learn about the service experiences you and your family encountered. We strive to provide a welcoming atmosphere for all our guests, and it is disappointing that we fell short during your visit. Your comments regarding the staff's demeanor at the bar have been duly noted, and we will address these concerns internally with the Culinary Director to improve our service quality. We appreciate your loyalty as a Gold member and hope to restore your confidence in our hospitality during your next visit.
Thank you for your loyalty.
Kindest Regards
Aaron
Rooms Division Manager
Novotel Cairns Oasis Resort
Customer review rating 4.5/5
Ernest I.
Couples
-
Confirmed reviews ALL
Very happy with our decision to stay at this resort.
Customer review rating 3.5/5
Peter W.
Couples
-
Confirmed reviews ALL
Not attracted to the food. Breakfast was ordinary. Eggs cannot be cold.
Customer review rating 4.5/5
Jody C.
Couples
-
Confirmed reviews ALL
Great. Well located to everything, comfortable.
Customer review rating 5.0/5
Nerelle G.
Couples
-
Confirmed reviews ALL
Fantastic Location near Airport and Entertainment , Resturants , We had a Comfortable Stay in Deluxe Room near Pool area a Beautiful View.
Customer review rating 5.0/5
Jean-yann N.
Families
-
Confirmed reviews ALL
Proximity to food outlets, night market & shopping centre. The lagoon was few minutes walk including the cruise centre.
Customer review rating 4.5/5
Edward C.
Couples
-
Confirmed reviews ALL
Resort was excellent, room facilities not up to what I have come to expect from Novotel
Not enough storage space ie drawers etc especially for longer stays. No couch no shelf or cupboard space
Customer review rating 1.5/5
Harish K.
Friends
-
Confirmed reviews ALL
We originally allotted a crappy room in some corner with a blocked view.. Since we checked-in late in the evening and there for a short stay(7am checkout) I considered requesting to change the room. The duty manager suggested we were allotted a standard room and need to pay additional for an upgrade. While I did pay & upgrade, the overall experience and initial allocation was a big turn off.. especially when claiming to be a 4-star hotel.
Dear Harish,
Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize that your initial room allocation did not meet your expectations and appreciate your understanding in upgrading to a different room. We strive to provide a comfortable experience for all our guests, and it is disheartening to learn that we fell short during your visit. Your comments regarding our room classifications will be addressed with the team to ensure consistency and accuracy as we continually seek to improve our services.
Thank you for your loyalty, I hope you will consider giving us another opportunity in the future to welcome you back to the hotel.
Kindest Regards
Aaron
Rooms Division Manager
Novotel Cairns Oasis Resort
Customer review rating 4.5/5
Dela C. J. L.
Business
-
Confirmed reviews ALL
The staff were very friendly, the rooms were very nice and clean.
Customer review rating 4.0/5
Bernard W.
Couples
-
Confirmed reviews ALL
This was our 3rd visit and was disappointed in being allocated 3rd Floor Building D. When I questioned that, I was told it was a very nice room that had been recently renovated. This was not the case as pint work was very shabby in places. We had been allocated 5th Floor Building A on our previous stays. Anyway, the next 2 mornings the shower flooded, and I advised housekeeping to inform their works department. the next morning the entire room was flooded and subsequently moved to Room 509 Building A. $100 credited was provided due to this event, which was appreciated, however weren't advised why housekeeping hadn't advised works department and why we were allocated Building D.
Customer review rating 4.0/5
Janne P.
Couples
-
Confirmed reviews ALL
Not at all the relaxed stay we were hoping for.
Customer review rating 5.0/5
Elizabeth K.
Business
-
Confirmed reviews ALL
Just loved this oasis to come back to after delivering training in Cairns last week. The amenities were fabulous, the rooms quiet and I greatly appreciated the table and chairs to work from, (which was lacking in our last hotel). The restaurant was great for our team and we enjoyed some downtime around the pool. Thank you Novotel, what a great team!
Customer review rating 4.5/5
Peter A.
Couples
-
Confirmed reviews ALL
Easy check-in.Great room (453). Bathroom tight. An extra chair on the balcony would be good.
Would definitely recommend to others.
Customer review rating 4.5/5
Anne C.
Solo
-
Confirmed reviews ALL
I felt safe, which was important as I was on my own. I had a most enjoyable time just relaxing, I was able to leave the outside world behind and just destress.
Everywhere I went I was greeted with lovely smiles and nothing was too much trouble. The food was good especially the breakfast.
Customer review rating 4.0/5
Edwin F.
Couples
-
Confirmed reviews ALL
Location & Pool were great! The people were wonderful and helpful! The room was good except for no drawers for clothes, being there for 5 nights this was a pain. Breakfast was good, not fantastic but good. Overall we were happy.
Customer review rating 4.0/5
Ryan D.
Solo
-
Confirmed reviews ALL
I stayed 5 nights in a delux king room. Comfortable bed and clean room which was serviced well each D.. Highlight: Great buffet breakfast and I slept like a king. Lowlight: Accidentally ordered a vegan steak as it was listed frist on room service menu. I could barely eat it because it was so chewy. Also some of the lounge chairs around pool were dirty and could not be used.
Customer review rating 3.5/5
Imran A.
Couples
-
Confirmed reviews ALL
Brief stay. Good location. Always love an in-pool bar.
Dear Imran,
Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the in-pool bar. We appreciate your loyalty to Accor and hope to welcome you back again soon.
Warm regards,
Becka
Novotel Cairns Oasis Resort
Customer review rating 3.5/5
Tori H.
Families
-
Confirmed reviews ALL
The room was lovely, the kids loved the pool and the adults loved the swim up bar!
The only negatives I have to say is that there was not enough staff on for how busy it was, just to return beach towels or to be served at the pool bar took a lot longer than it should.
The gym also could use some love, would’ve loved to try the peloton but it was rusty and didn’t connect to the wifi.
Dear Tori,
Thank you for your feedback regarding your recent stay. We are delighted to hear that your family enjoyed the pool and that the room met your expectations. However, we sincerely apologize for the delays you experienced with service at the pool bar and the beach towels. Your comments regarding staffing have been noted, as we strive for a seamless experience for all our guests. Additionally, we appreciate your input on the gym facilities and will take your observations into consideration for future improvements. We hope to welcome you back again soon for an even better experience.
Warm regards,
Becka
Novotel Cairns Oasis Resort
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Frequently asked questions
The Novotel Cairns Oasis Resort is located at 122 Lake Street, 4870 Cairns, Australia, in the heart of the city. We are just a 15-minute walk from the Cairns railway station and a short stroll from the Cairns Esplanade and Night Markets. For those arriving by car, private indoor parking is available for an additional fee.
At Novotel Cairns Oasis Resort, we offer a variety of comfortable accommodations including:
Standard Room 1 King Bed or 2 Double Beds
Standard Room 1 King Bed or 2 Double Bed with Pool View
Deluxe Room 1 King Bed or 2 Queen Beds
Deluxe Room 1 King Bed Pool View or 2 Queen Beds Pool View
Deluxe Room 1 King Bed, Accessible Room
Suite with King size bed and double sofa bed
Deluxe Family Suite and Deluxe Suite
Novotel Cairns Oasis Resort offers a range of amenities including:
Free high-speed Wi-Fi
Private indoor parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning and 55-inch LCD TVs with Chromecast
Wheelchair accessibility and accessible rooms
Lagoon beach pool and Moku Beach Club swim-up bar
Resort Gym for an additional fee
Moku Bar & Grill and 24/7 room service
Five meeting rooms and wedding venues
At Novotel Cairns Oasis Resort, you can enjoy regional cuisine at Moku Bar & Grill, open daily from 12:00 PM (11:00 AM on weekends) until 9:00 PM. Moku Beach Club, our swim-up pool bar, offers light snacks and cocktails daily. We also serve a daily buffet breakfast starting at 6:00 AM and provide 24-hour room service with hot and cold meal options.
At Novotel Cairns Oasis Resort, check-in is available from 02:00 PM, and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Cairns Oasis Resort regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Cairns Oasis Resort using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Novotel Cairns Oasis Resort features five modern meeting rooms with natural light, accommodating up to 200 guests. Our facilities include a wheelchair-accessible business center and high-speed Wi-Fi throughout the hotel. The largest meeting space offers a surface of 167 square meters, perfect for various professional events.
Memorable Cairns weddings are made at Novotel Cairns Oasis Resort, where you can choose from indoor-outdoor reception areas. Our tropical gardens, lagoon pool, and island-style pool cabana provide beautiful backdrops for your special event. We also offer modern conference and event spaces with natural light for various gatherings.
Novotel Cairns Oasis Resort is a wheelchair-accessible hotel featuring three rooms specifically designed for people with reduced mobility. Our facilities include accessible bathrooms with flexible showerheads, elevators, and accessible parking. The pool areas and business center are also wheelchair-accessible to ensure a comfortable stay for all guests.
Yes, Novotel Cairns Oasis Resort allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Novotel Cairns Oasis Resort, you can easily explore several local attractions on foot:
Cairns City Cinemas: 1 minute walk
Cairns Central Cinema district: 5 minute walk
Cairns Civic Theatre: 5 minute walk
Cairns CBD shopping district: 5 minute walk
Cairns Central shopping centre: 5 minute walk
Reef Casino: 7 minute walk
For business travellers, Novotel Cairns Oasis Resort provides five modern meeting rooms with natural light and a wheelchair-accessible business center. Each guest room features a business desk, high-speed Wi-Fi, and 55-inch LCD TVs with Chromecast. You can also start your day with a buffet breakfast available from 6:00 AM daily at Moku Bar & Grill.
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