Novotel Sydney West HQ Hotel 4.5 stars

Name: Novotel Sydney West HQ
Address: ROOTY HILL, 2766, AUSTRALIA
Telephone: (+61)2/98323888
Rating: 4.5

Customer review rating 4.5/5 8,178 reviews

ALLSAFE approved hotel

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+ 19 Services

Novotel Sydney West HQ Hotel

Hotel that makes every moment matter

We look forward to welcoming you to West HQ! Feel free to contact myself, if I can be of any assistance: reshmi.nath@novotelwesthq.com.au or +612 9832 3888.

Ms. Reshmi Nath, Hotel Manager

More than just premier hotel accommodation in Greater Western Sydney, our high-quality 4.5-star hotel features some of the largest hotel accommodation in Australia with each of our 164 contemporary rooms designed to offer the pinnacle of luxury and comfort. In addition, there is a lot to explore at West HQ with new food outlets, Sydney Coliseum next door opening in December 2019 and the newly built multi level car park. For your convenience, the hotel car park is accessible from Sherbrooke Street.

Hotel extras

Free WiFi, large ergonomic work space
Double sofa, connectable TV, cable channels
Breakfast available at Cafe on level 1
Choice of flexible rooms for effective events
10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in your room
- WIFI access
Parking
- Private enclosed outdoor parking
- Public outdoor parking (Nearby)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Laundromat
Porter
Concierge

BreakfastPaying

Fitness centre
Beach and water sportsPaying
- Kayaking (Paying) (Nearby)
- Rowing (Paying) (Nearby)
Other sports activities
- Athletics stadium (Nearby)
- Billiards/Snooker (Paying) (Nearby)
- Darts

10 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Contact email :

Check-in from 14h00

Check out up to 11h00

ROOTY HILL : 610/611/756 ROOTY HILL RD NT

By plane
KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Standard King Room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Standard Twin Room

Accessible room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room with 1 King Bed

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room with 2 Queen Beds

Accessible room

Max. number of persons: 4

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Rooms

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 816 m²
Maximum capacity: 600 people
Maximum banquet capacity: 390 people

Find out more

always great

Ross B. Business - 27/02/2021 Confirmed reviews ALL

i have been staying at the "site " for quite a while now for work and have always found the staff and amenities to be first class

Dear Ross, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Very good, great staff, good location

Roger L. Business - 25/02/2021 Confirmed reviews ALL

I held a conference at Novotel Rooty Hill and stayed the night as well. the staff were really helpful during my conference and were just as helpful with my stay. I liked the option of the charge back for meals at the attached RSL club, I had a really nice meal.

Dear Roger, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

close to family. and the club

Judy Couples - 24/02/2021 Confirmed reviews ALL

always a pleasure staying at the Novotel Rooty Hill. huge rooms and bathroom. so much space and quite.

Dear Judith, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Friendly great location clean room

Terrie C. Couples - 21/02/2021 Confirmed reviews ALL

Staff were very welcoming and friendly Room was very spacious close to Rsl Parking easy

Dear Terrie , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Well located

David Couples - 21/02/2021 Confirmed reviews ALL

Big clean room Very comfortable

Dear David , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Perfect

Steve H. Solo - 20/02/2021 Confirmed reviews ALL

Perfect

Dear Stephen , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Good staff

Trevor L. Business - 20/02/2021 Confirmed reviews ALL

Had a good stay at the hotel, my main reason for choosing Novotel Sydney West HQ is mainly the staff and service

Dear Trevor , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great Hotel for the location

Bill M. Business - 18/02/2021 Confirmed reviews ALL

2 night stay

Dear William, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great location

Brad Business - 17/02/2021 Confirmed reviews ALL

Great experience. Great location for work

Dear Brad , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Anonymous Business - 17/02/2021 Confirmed reviews ALL

The lack of room service is a pain!!!

Dear Darren , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are opening the Restaurant for Cafe breakfast from the 2nd March, and looking at opening for dinner soon, no word on Room service as yet unfortunately. (Food & Beverage is run by the RSL club) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Lovely getaway

Maryann G. Couples - 14/02/2021 Confirmed reviews ALL

Spacious, comfy and clean rooms.

Dear Maryann, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Amazing hotel and amazing service

Jess P. Couples - 14/02/2021 Confirmed reviews ALL

Perfect

Dear Jess, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Worst night sleep I've ever had at the Novotel Rooty Hill

Ken G. Business - 14/02/2021 Confirmed reviews ALL

I did mention it to reception the next morning but thought I'd put it in your response email as well. I've stayed quite a few times in your Motel & usually experience is very excellent. This is the first time I've stayed since the carpark has been completed. I was staying in room 403 and was kept awake virtually all night by cars driving over some sort of speed hump on the bottom level that made a whack whack sound every time. The faster they went over it the louder it was. Anyway I've had my whinge...thanks

Dear Kenneth , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have made notes on your profile here that you prefer Road side from now on, and I will advise maintenance to see if they can have a look at it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

nice room

Anonymous Business - 12/02/2021 Confirmed reviews ALL

very pleasent

Dear Niki , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great stay, excellent beds!

Kate Families - 02/02/2021 Confirmed reviews ALL

Great room, very large and tidy. Beds were very comfortable

Dear Kate , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Vilma Families - 02/02/2021 Confirmed reviews ALL

Very happy with the room

Dear Vilma , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very friendly and beautiful room

Melissa Couples - 01/02/2021 Confirmed reviews ALL

Staff and club members are very helpful. My room was well decorated for my anniversary loved it.

Dear Mellissa , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Disappointed this time

Steve S. Business - 28/01/2021 Confirmed reviews ALL

One hassle after another!

Dear Steven , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to the Restaurant, this was closed due to occupancy, (due to Covid) this will re open when it picks up, but will not be the same, as the buffet breakfast option is no longer, it is not feasible to open it at this time, when there are other options available. The bond has always been a requirement, as your booking was made through Booking.com, this would have been sent to you in a Booking.com message. The Hotel has not had minibar for a number of years now. Please also keep in mind, when booking on one of the third party websites (booking.com/ Expedia, etc), your Accor membership is not valid, to gain points the room needs to be booked through Accor/ Direct We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Room was great and staff very helpful

Michael H. Couples - 26/01/2021 Confirmed reviews ALL

Stay was very good Allowed in room about 11am instead of 2pm which was very helpful Room was spacious and modern and clean. Staff member on reception was very helpful

Dear Micheal, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Perfect location

A P. Families - 19/01/2021 Confirmed reviews ALL

Great room clean n friendly staff

Dear Alita , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Our most recent 20 reviews

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