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Novotel Sydney West HQ Hotel 4.5 stars

Customer review rating 4.5/5 7,953 reviews

Novotel Sydney West HQ
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+ 22 Services
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Room 1

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Children's age

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Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Lavish hot breakfast, relaxed dining

  • Choice of flexible rooms for effective events

  • 10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundromat
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Beach and water sports
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766
rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Check-in from 14h00

Check out up to 11h00

  • ROOTY HILL :  610/611/756 ROOTY HILL RD NT

  • By plane

    KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Our accommodations

Standard King Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Twin Room

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 King Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 2 Queen Beds

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

MENU33 BAR & DINING

Type of cuisine: Regional

menu33 offers an innovative menu in a warm atmosphere. Relax by the fireplace before dinner and enjoy a drink and good company.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR33

Non contractual photo

The hotel bar is located in menu33 and is surrounded by a beautiful fireplace where you can relax with friends or have a business meeting before dinner.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 816 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Novotel Sydney West HQ

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,953 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,117 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good Stay

Customer review rating 4.5/5

Anonymous Couples - 02/07/2020 Confirmed reviews ALL

Good stay but would have preferred a room with Queen Bed.

Dear Susan , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Not as good as usual

Customer review rating 4.5/5

John C. Couples - 30/06/2020 Confirmed reviews ALL

I have stayed at the Novetel on many occasions. Always treated well by staff. Room as expected, clean and tidy. Love the Fitness Centre. However I must express my disappointment at not having Foxtel. I was looking forward to relaxing in my room and watching the Rugby League on both Friday and Saturday. I probably won’t stay at the Novetel until Foxtel is reinstalled

Dear John , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently looking at all of the options, unfortunately, Foxtel was one of the things we lost when the RSL closed, hopefully, things will get a bit more normal soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Well located

Customer review rating 4.5/5

Adam Families - 30/06/2020 Confirmed reviews ALL

Travelling through with family. Room was spacious and clean. Short walk to the club for food, drink and some relaxation. Unfortunately not everything open due to COVID-19 restrictions. Will be back next time we are in the area

Dear Adam , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Enjoyed my stay

Customer review rating 4.5/5

Trevor L. Business - 30/06/2020 Confirmed reviews ALL

even though the Covid-19 restrictions still apply, i always enjoy my stay at the Novotel Sydney West HQ

Dear Trevor , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, hopefully things will keep opening up we can all relax a little, we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Location was perfect for us

Customer review rating 4.5/5

Anonymous Families - 30/06/2020 Confirmed reviews ALL

All the staff were extremely friendly and helpful, 24hr checkin was a plus, room was very nice.

Dear Nichole , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Over priced

Customer review rating 4.5/5

Maryann S. Couples - 24/06/2020 Confirmed reviews ALL

No wifi no Foxtel no buffet breakfast Will not recommend you to anyone

Dear Maryann, Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you may be aware, the Accommodation sector is a very different world now, going forward, there may not be a buffet breakfast option available at all, unfortunately, there is nothing we can do about that , our hotel has remained open throughout this Covid19 pandemic, (with limitations, foxtel being one of them), we have always had free wifi, not sure why it didn't work in your room, did you call ? . Other Hotels in our proximity have been closed, and are only opening up now. The RSL club next door was open for meals, our Restaurant is not open as yet, we are not sure when this will open again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

Excellent value for money

Customer review rating 4.5/5

Victoria F. F. A. N. Solo - 22/06/2020 Confirmed reviews ALL

From the first moment I walked through the doors I was very happy with the way the staff were so friendly and helpful. My room was alot nicer than I expected and huge. Lots of space. Everything worked well and the bed and pillows were superb, what a great couple of nights sleep :-) The Shower was so lovely with great water pressure. It was also in a great location with the RSL next door and the food court for many dining options. With the Other many buildings in the complex ie indoor swim centre, Bowling alley, Gym, and other places its a very good place for families to stay as well. At night it was nice and quiet. Well Done Novotel. Thank you for a pleasant stay Victoria

Dear Victoria, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Comfortable

Customer review rating 4.5/5

Brett Business - 21/06/2020 Confirmed reviews ALL

Staff especially Andrew were enagaing and supportive.

Dear Brett , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you so much for the kind comments, I am glad you enjoyed your stay with us, come back soon ! Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 4.5/5

Daryn F. Business - 17/06/2020 Confirmed reviews ALL

As usual staff friendly and efficient

Dear Daryn, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Great Stay

Customer review rating 4.5/5

Nicole F. Couples - 16/06/2020 Confirmed reviews ALL

Room was very spacious and loved the complimentary Drinks

Dear Nicole , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Always great

Customer review rating 4.5/5

Hayley Families - 16/06/2020 Confirmed reviews ALL

Soft beds, huge room, wifi, free water. Never dissapoints

Dear Hayley , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great location for through travel onwards to Melbourne etc

Customer review rating 4.5/5

Stephen H. Families - 16/06/2020 Confirmed reviews ALL

Extremely professional, staff were courteous and patient and polite in explaining how everything worked during our current new scenarios, wonderful interaction, hope they felt ok interacting with us despite our lack of knowledge on new world order

Dear Stephen , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

GOOD STAY

Customer review rating 4.5/5

Michael K. Business - 15/06/2020 Confirmed reviews ALL

It was short, but staff were pleasant and accommodating.

Dear Michael , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Really enjoyed our night away

Customer review rating 4.5/5

Tracey M. Couples - 14/06/2020 Confirmed reviews ALL

The room was lovely and the clean and the staff were very nice.

Dear Tracey , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very Comfy, clean & friendly

Customer review rating 4.5/5

Lauren Friends - 10/06/2020 Confirmed reviews ALL

The check in staff were extremely helpful booking us in and accommodating our needs. They were great to the kids and very friendly. We beds were amazingly comfortable and we had the best nights sleep and rest. Unfortunately the buffet breakfast was not available due to the Covid 19 epedemic.

Dear Anthony , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Felt welcome.

Customer review rating 4.5/5

Michael W. Business - 06/06/2020 Confirmed reviews ALL

Work trip. Happy with how I was treated. Will come again.

Dear Michael , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Good location

Customer review rating 4.5/5

Trevor L. Solo - 28/03/2020 Confirmed reviews ALL

despite what's going around the world and in Australia, I had a good stay

Dear Trevor, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great rooms and service

Customer review rating 4.5/5

Anonymous Families - 25/03/2020 Confirmed reviews ALL

Was pleasantly surprised with the place

Dear Debbie , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Grrat location

Customer review rating 4.5/5

Anonymous Business - 21/03/2020 Confirmed reviews ALL

Great location, close to asll facilities

Dear Brad , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Perfect location for Sydney Coliseum theatre

Customer review rating 4.5/5

Hvjm Friends - 20/03/2020 Confirmed reviews ALL

Overnight stay to attend performance. Very large room, with 2 comfortable queen beds. Nice bathroom with big walk-in shower. Plus the usual kettle, iron etc. Free parking. And right next door to the theatre. And not expensive. What more could one want?

Dear Hazel , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
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