Novotel Sydney West HQ

Customer review rating (ALL Rating) 4.6/5 1,734 reviews

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Description

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, Foxtel Business IQ

  • Currently Room Service Available for Breakfast 7 Days, and Dinner Tuesday- Saturday

  • Choice of flexible rooms for effective events

  • 15 minutes to station, Approximately one hour to the CBD

Our accommodation(s)

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Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Grill - Bar & Dining

33Grill Bar & Dining is currently available for buffet breakfast and room service breakfast daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability) 33 Grill dinner closes on Public Holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,734 reviews

TripAdvisor Rating  4.4/5  1,165 reviews

Customer review rating 4.0/5

Ankie P. Business - Confirmed reviews ALL

Large rooms, nice breakfast and friendly staff. What could be improved is the alternative for the breakfast. I started work at 6 AM and the boxed breakfast was just a muffin and an apple.

Dear Ankie, Thank you for your positive feedback regarding our spacious rooms, breakfast offerings, and our friendly staff. We appreciate your suggestion about the breakfast alternatives and will certainly take it into consideration as we strive to enhance our guest experience. Best regards, Andrew Nuttall Hotel Manager Novotel Sydney West HQ

Customer review rating 3.5/5

Kenneth G. Business - Confirmed reviews ALL

Great room but next door to me were about 5 boys in the room, schoolkids in about 10 other rooms as well on level 2, who had to have been unsupervised and quite noisy into the night. I had hoped for someone who stays often at your hotel (41 nights the guy at reception had told me) i might have been put on a higher level, like some of my work colleagues had been.

Dear Kenneth, Thank you for your feedback regarding your recent stay with us. I appreciate your comments about the quality of your room. However, I regret to learn that noise disturbances from other guests affected your experience. We strive to maintain a comfortable environment for all our guests, and we understand that noise can be disruptive. Additionally, we consider a variety of factors when assigning rooms, due to high occupancy, we were unable to upgrade your room this time. Thank you again for your insights, and we hope to have the opportunity to welcome you back for a more enjoyable stay. Best Regards, Andrew Nuttall Hotel Manager Novotel Sydney West HQ

Customer review rating 5.0/5

Sandra M. Couples - Confirmed reviews ALL

excellent overnight stay, great room great food and quiet good nights sleep.

Dear Sandra, Thank you for your positive feedback. We are delighted to hear that your stay met all your needs and that you enjoyed the room, food, and a restful night’s sleep. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Andrew Nuttall Hotel Manager Novotel Sydney West HQ

Customer review rating 4.5/5

Matthew B. Business - Confirmed reviews ALL

They upgraded me to a large room due to our corporate agreement, which was very clean and modern. I appreciated the free drinks in the mini bar. My Tv wasn't working (a previous occupant had changed the setting), but reception came to fix it promptly. The buffet breakfast was ok - if i could suggest anything, it would have been nice to have a fried egg option.

Dear Matthew, Thank you for your positive feedback. We are delighted to hear that you felt special during your stay and appreciated the upgrade to a larger room. It is wonderful to know that our team was prompt in addressing the issue with the television. Your suggestion regarding the buffet breakfast is valuable, and we will certainly take it into consideration for future enhancements. We look forward to welcoming you back on your next visit. Best Regards, Andrew Nuttall Hotel Manager Novotel Sydney West HQ

Customer review rating 4.5/5

Kerran L. Friends - Confirmed reviews ALL

Clean comfortable all u need.

Dear Kerran, Thank you for your positive feedback regarding your stay. We are delighted to hear that you found our hotel clean and comfortable, as we strive to provide all the necessary amenities for our guests' satisfaction. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

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Other web-users rate our hotel

  • 465 reviews 9.3/10 Location
  • 1,201 reviews 8.6/10 Room
  • 850 reviews 8.9/10 Service
  • 11 reviews 8.8/10 WiFi
  • 728 reviews 8.5/10 Comfort
  • 467 reviews 8.6/10 Cleanliness
  • 266 reviews 7.5/10 Amenities
  • 183 reviews 6.5/10 Breakfast

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