Novotel Sydney West HQ

Customer review rating (ALL Rating) 4.6/5 2,086 reviews

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Novotel Sydney West HQ - Image 1
Novotel Sydney West HQ - Image 2
Novotel Sydney West HQ - Image 3
Novotel Sydney West HQ - Image 4
55 Sherbrooke Street, 2766 ROOTY HILL, Australia

Description

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, Foxtel Business IQ

  • Currently Room Service Available for Breakfast 7 Days, and Dinner Tuesday- Saturday

  • Close to the new Western Sydney Airport

  • 15 minutes to station, Approximately one hour to the CBD.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

  • Coffee/tea making facilities
  • Fridge
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Accommodating up to 2 adults and 2 children, this modern, spacious room is located on the higher floors with 2 Queen beds, work desk with connectivity panel, Wi-Fi, extra bathroom amenities, complimentary water, soft drinks and tea/coffee.

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Studio

Deluxe Suite with 2 Queen Beds

  • Coffee/tea making facilities
  • Fridge
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Well designed modern apartment with separate king bedroom and ensuite, bath and shower, kitchenette, dining and lounge area with sofa bed, balcony, 32 LCD TV, internet access, connectivity panel, hair-dryer and mini bar. Up to 2 Adults and 2 Children.

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Telephone
Fax +61 2 9832 1347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 164 rooms
  • 6 rooms for people with reduced mobility
  • 164 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Entertainment

  • Casino

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Hot meals

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine

Business

10 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

SGAC Pool 100 metres walk

  • Covered
  • Nearby

One55 Gym: 100 metres from hotel

  • Nearby
  • Sauna room

Sports and leisure

Athletics stadium

  • Nearby

Kayaking

  • Nearby

Dart board

  • Nearby

Dart board

  • On site
  • On site
  • Outdoor parking
  • Public
  • 90 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking for a month
  • Parking for a week

Security

  • Parking equipped with lights

Accessibility

  • Accessible parking

33 Grill - Bar and Dining

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

33Grill Bar and Dining is currently available for buffet breakfast and room service breakfast daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability) 33 Grill dinner closes on Public Holidays

Whether you're looking for a takeaway coffee or enjoy a sit down breakfast, our hotel restaurant is located on level 1 and has a variety of options available to start your day.

ONE55 Gym is located 100 meters walk from the hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,086 reviews

Customer review rating 4.5/5

Jon G. Business - Confirmed reviews ALL

Dear Jon, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager

Customer review rating 4.5/5

Geraldine B. Families - Confirmed reviews ALL

Dear Geraldine, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager

Customer review rating 5.0/5

Robert H. Solo - Confirmed reviews ALL

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lanieta Baleikadavu Assistant Manager

Customer review rating 5.0/5

Regan H. Families - Confirmed reviews ALL

Dear Regan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 4.0/5

Justin A. Business - Confirmed reviews ALL

Dear Justin, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager.

Dear Jon, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager

Customer review rating 4.5/5

Geraldine B. Families - Confirmed reviews ALL

Our experience was great due to the friendly staffs

Dear Geraldine, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager

Customer review rating 5.0/5

Robert H. Solo - Confirmed reviews ALL

A very well run hotel

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lanieta Baleikadavu Assistant Manager

Customer review rating 5.0/5

Regan H. Families - Confirmed reviews ALL

Friendly service, great location and immaculate rooms. Overall a fantastic place to stay.

Dear Regan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 4.0/5

Justin A. Business - Confirmed reviews ALL

Always good to stay here. The hotel staff are very good to a regular. My only complaint is that the Restaurant Menu has not changed since 2023. Don't expect big changes, but two or three new menu items every few months would be great.

Dear Justin, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager.

Customer review rating 5.0/5

Kim M. Families - Confirmed reviews ALL

We had the 1 bedroom apartment and it was lovely, great position & very clean.Very convenient with Club next door. We will be back.

Dear Kim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 3.5/5

Michael A. Families - Confirmed reviews ALL

Room large and beds comfortable.

Dear Michael, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lanieta Baleikadavu Assistant Manager.

Customer review rating 4.5/5

Tracy P. Couples - Confirmed reviews ALL

As usual with this place the service was great and the rooms are very good. We often stay here and it is always our first choice. We sometimes have to stay elsewhere when you guys are booked out but the others are not as good. Keep up this service. Thank You.

Dear Tracy, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lanieta Baleikadavu Assistant Manager.

Customer review rating 4.5/5

Michael J. Families - Confirmed reviews ALL

Great stay, everything was enjoyable and all the staff were lovely

Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 5.0/5

Blake G. Families - Confirmed reviews ALL

We had a two night stay to be close to hospital while our son had surgery and it far exceeded my expectations! The room was beautiful and so much space for our little one to run around. The staff were all so lovely and welcoming. We thoroughly enjoyed our stay!

Dear Blake, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 5.0/5

Emily D. Solo - Confirmed reviews ALL

Everyone was respectful and kind and very helpful

Dear Emily, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 3.5/5

Joseph T. Business - Confirmed reviews ALL

Good room, great service from the staff and easy access to a number of restaurants which was helpful for business travel, I would rate higher but at this time the shower was out of soap no one had filled the bottle for the body wash and the painting works made the level smell of paint. This is my 3rd time at the hotel but they could not locate my previous information but could for my colleague

Dear Joseph, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 4.0/5

Daniel C. Business - Confirmed reviews ALL

single night arrived at 6pm left at 7am didn't get to see much but had a really good meal at the restaurant

Dear Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 4.0/5

Jason G. Solo - Confirmed reviews ALL

Courteous and proffesional service

Dear Jason, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 5.0/5

Brent N. Business - Confirmed reviews ALL

Was in for work and it was a great place to stay

Dear Brent, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roselle Chalmers Assistant Manager

Customer review rating 4.5/5

Stephen M. Business - Confirmed reviews ALL

Issue with TV resolved - and assistance with dinner order after late work function. Nice room, great customer service. Lovely breakfast.

Customer review rating 5.0/5

Adrian E. Business - Confirmed reviews ALL

Highly recommend - stay at your facility all the time

Dear Adrian, Thank you for taking the time to leave us a review and for choosing to stay with us again. It’s always a pleasure to serve you and we're so glad to hear that you had another fantastic stay. Our team is always committed to delivering high-quality service, and your feedback is always a great encouragement for us. We look forward to serving you again! Kind Regards, James Arbizo Assistant Manager

Customer review rating 5.0/5

Diane P. Couples - Confirmed reviews ALL

Room was well maintained, beds were extremely comfortable for a great nights sleep.

Dear Diane, Thank you for taking the time to leave us a fantastic review. We are so glad to hear that you are satisfied with your stay. Our team is always committed to delivering high-quality service, and your feedback is a great encouragement for us. We look forward to serving you again! Kind Regards, James Arbizo Assistant Manager

Customer review rating 4.0/5

Maree B. Families - Confirmed reviews ALL

I stay in this hotel multiple times a year for my children’s sports events. We organise for multiple other families to join us staying at the hotel on 2-3 occasions each year. We are disappointed that the Accor have changed their free night policy and as a result we were forced to pack up our bags and change rooms. Given this was a last minute request from the staff, we knew the room was free and thought this was unnecessary and cost them more in cleaning anyway. Disappointing given how many families we bring to this hotel for sport each year. We will look at the option of Parramatta in 2027.

Customer review rating 4.5/5

Desmond C. Families - Confirmed reviews ALL

A pleasant stay

Other web-users rate our hotel

  • 538 reviews 9.4/10 Location
  • 1,298 reviews 8.7/10 Room
  • 925 reviews 8.9/10 Service
  • 22 reviews 5.7/10 WiFi
  • 784 reviews 8.8/10 Comfort
  • 525 reviews 8.5/10 Cleanliness
  • 196 reviews 6.9/10 Breakfast
  • 35 reviews 8.6/10 Wellness Area

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