Novotel Sydney West HQ Hotel 4.5 stars

Customer review rating 4.5/5 8,147 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Sydney West HQ
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Breakfast available at Cafe on level 1

  • Choice of flexible rooms for effective events

  • 10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundromat
  • Porter
  • Concierge
Catering
  • BreakfastPaying
Leisure and activities
  • Fitness centre
  • Beach and water sportsPaying
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766
rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Check-in from 14h00

Check out up to 11h00

  • ROOTY HILL :  610/611/756 ROOTY HILL RD NT

  • By plane

    KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Our accommodation(s)

Standard King Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Twin Room

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 King Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Queen Beds

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 816

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Novotel Sydney West HQ

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,147 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,123 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay

Customer review rating 4.5/5

Danielle Y. Couples - 10/01/2021 Confirmed reviews ALL

Great stay, friendly staff

Dear Danielle, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Good staff

Customer review rating 4.5/5

Trevor L. Solo - 09/01/2021 Confirmed reviews ALL

Whenever I stayed at the Novotel Sydney West HQ i always had a very good experience Please pass on my thanks to your staff and they made my stay pleasant

Dear Trevor, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Relaxing

TripAdvisor rating 4.5/5

tee9742021 06/01/2021 TripAdvisor review

Amazing friendly staff... very clean and large bedroom clean linen & very tidy modern bathroom. Just a suggestion maybe having the tv on the wall and a little larger but everything else was absolutely amazing

Good stay, very clean

Customer review rating 4.5/5

Melissa Friends - 05/01/2021 Confirmed reviews ALL

Great room, very clean and staff very friendly

Dear Melissa , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Well located to the theatre next door.

Customer review rating 4.5/5

Melissa Friends - 05/01/2021 Confirmed reviews ALL

I was my 1st time staying there and I didn't know the area. The staff were very helpful explaining where to go. Ill be letting family and friends know if they go to the theatre they should definitely stay at the hotel.

Dear Melissa, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great stay

Customer review rating 4.5/5

Anonymous Friends - 05/01/2021 Confirmed reviews ALL

It was great

Dear Samantha , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great location, fantastic service, room was wonderful

Customer review rating 4.5/5

Anonymous Friends - 05/01/2021 Confirmed reviews ALL

As soon as we walked in the door the service was amazing, the staff are so friendly and helpful. The room was beautiful and very spacious with the most comfortable beds. The location is great with HQ right next door, great eateries & Coliseum a few minutes walk. Looking forward to staying again.

Dear Janet , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Well located

Customer review rating 4.5/5

Amanda G. Solo - 05/01/2021 Confirmed reviews ALL

Was going to the Human Nature concert. Great location as venue right next door. Only problem was the beds are too high to get into so didn’t sleep. Told reception and Tania from housekeeping said next time to let them know when booking that I will need a thinner mattress. Very helpful staff. Also there was no room service so I had nothing to eat as by the time I got to the hotel and realised I had to get UberEats or go to the RSL it was too late. Will know for next time

Dear Amanda , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Excellent location for colleseum

Customer review rating 4.5/5

Anonymous Families - 05/01/2021 Confirmed reviews ALL

We have stayed many times before as our daughter is a ten pin bowler and competes at rooty hill but we were a little disappointed this stay

Dear Kim , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have addressed these issues with our Housekeeping Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager

It is my family meeting place

Customer review rating 4.5/5

Amelia D. T. I. M. P. Couples - 04/01/2021 Confirmed reviews ALL

Family lunch at west HQ is affordable . Best place to meet friends and family .

Dear Amelia , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great Service

Customer review rating 4.5/5

Anonymous Couples - 03/01/2021 Confirmed reviews ALL

We were to stay at Novotel HQ after seeing Rolling Thunder but it was canceled ,so we had to change and then cancel our stay. The interactions we had with all of you staff were firs class, and you should be very proud in the way they represented you firm. We have stayed at some of the best Hotels around the world and the service we had from Novotel HQ was as good as it gets... David and Wendy R.

Dear David , We very much appreciate your comments regarding your interactions with the Novotel Sydney West HQ. Thank you again for sharing your experience, and we hope that you can come and visit soon. Sincerely, Andrew Nuttall Front Office Manager

Friendly, spacious and clean

Customer review rating 4.5/5

Mary L. Couples - 03/01/2021 Confirmed reviews ALL

Staff are friendly, accommodating and helpful,( special mention to Nelson). Rooms are spacious, clean with the right amenities, i.e. coffee/tea facilities, toiletries,etc. However, we preferred the room during Christmas time, the last one (31st Dec) was not impressive. TV was a lot smaller, the lounge and cushion felt itchy, dusty maybe. Woke up with an insect bite in my face, aircon was too noisy. I would have thought with us coming back, our stay would have been better and given a much better room/service. Overall, still happy and would comeback.

Dear Mary, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Good stay

Customer review rating 4.5/5

Nick Z. Friends - 30/12/2020 Confirmed reviews ALL

Staff were very helpful Rooms very spacious

Dear Nick, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Good customer service

Customer review rating 4.5/5

Adam Families - 30/12/2020 Confirmed reviews ALL

Really enjoyed my stay with the my family , Very good customer service experience ,Staff are very polite and good

Dear Adam, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Good stay

Customer review rating 4.5/5

Michael Couples - 30/12/2020 Confirmed reviews ALL

Happy with my experience

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Good stay

Customer review rating 4.5/5

Maria O. Couples - 29/12/2020 Confirmed reviews ALL

Great team, great caring, well maintained, incredible staffs the service desk was great in general they are humble and polite well mannered people or team

Dear Maria, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Its feedback like this that motivates the objective for brilliance and I can’t thank you enough for sharing your valuable comments. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan
Customer review rating 4.5/5

Anonymous Couples - 29/12/2020 Confirmed reviews ALL

Nice hotel, big Room big toilet everything so perfect

Dear Saikat , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Rooty Hill

Customer review rating 4.5/5

Wendy C. Couples - 29/12/2020 Confirmed reviews ALL

Very pleasant as usual when we stay at your Hotel. Staff very pleasant and always obliging and helpful in all ways.

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

well located

Customer review rating 4.5/5

Philip P. Couples - 23/12/2020 Confirmed reviews ALL

we have always enjoyed our stays at novotel HQ

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Large rooms, clean and comfortable

Customer review rating 4.5/5

Anonymous Business - 23/12/2020 Confirmed reviews ALL

Great choice for accommodation in Western Sydney

Dear Christoph, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

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