Novotel Sydney West HQ 4.5 stars

Customer review rating (ALL Rating) 4.6/5 665 reviews

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Currently Room Service Available for Breakfast only, as hotel restaurant is currently closed.

  • Choice of flexible rooms for effective events

  • 15 minutes to station, an hour to the CBD

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

33 Grill - Bar & Dining

33Grill Bar & Dining is currently available for buffet breakfast and room service daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability)

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  665 reviews

TripAdvisor Rating  4.5/5  1,144 reviews

Well located and easy access to amenities.

Customer review rating 4.5/5

Subhan A. Business - Confirmed reviews ALL

The room was of goid size for 2 of us. Need modernisation to take care of changing technology eg usb points, larger tv screens and modern interior decor. Otherwise it was perfect for our needs.

Dear Subhan a., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehran Butt Assistant Manager

Excellent service and accommodation

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The accommodation was fantastic, great service from housekeeping, delicious in-room meals and service, great rates

Dear Bernice B., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

relaxing stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very relaxing with wonderful facilities

Dear Debra C., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

Great complex

Customer review rating 4.0/5

T K. Business - Confirmed reviews ALL

Excellent spacious room with clean amenities. My only dissatisfaction was the room service dinner menu. Not many options. Unavailable Sunday and Monday. Ordered a caeser salad and adding chicken wasn’t even an option. Strange that not even a garden salad on the menu. Just way too limited.

Dear Theo K., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

Nice friendly staff clean amenities

Customer review rating 4.5/5

Robert P. Families - Confirmed reviews ALL

It was a pleasure to stay here there was friendly staff and the amenities are always clean.

Dear Robert P., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

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Other web-users rate our hotel

  • 202 reviews 9.5/10 Location
  • 617 reviews 8.7/10 Room
  • 473 reviews 9/10 Service
  • 5 reviews 3.8/10 WiFi
  • 365 reviews 9.1/10 Comfort
  • 220 reviews 8.2/10 Cleanliness
  • 121 reviews 7.9/10 Breakfast
  • 17 reviews 8.3/10 Wellness Area

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