Novotel Sydney West HQ

Novotel Sydney West HQ 4.5 stars

Customer review rating (ALL Rating) 4.6/5 685 reviews

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Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Currently Room Service Available for Breakfast only, as hotel restaurant is currently closed.

  • Choice of flexible rooms for effective events

  • 15 minutes to station, an hour to the CBD

ALLSAFE approved hotel

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

33 Grill - Bar & Dining

33Grill Bar & Dining is currently available for buffet breakfast and room service daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability)

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  685 reviews

TripAdvisor Rating  4.5/5  1,135 reviews

Nice One Night Stay

TripAdvisor rating 4.0/5

Diane M Friends getaway - TripAdvisor review

Only there for one night but everything was pleasant and clean and staff were friendly. A bit pricey but good location and good close car park. Rooty Hill RSL is literally at your door step where there are many food options to choose from.

one of THEEE BEST

TripAdvisor rating 5.0/5

travelkid84 Friends getaway - TripAdvisor review

Accomodation, service and the staffs ticks all the boxes! I felt privileged to pay extra being a member of Accor each year when I get the service from this hotel. Sadly, most 5 star luxury Accor hotels doesn’t this days. Briefly: Accomodation: spacious, clean, immaculate, shower pressure is great including the temperature. Housekeeping ladies are trained in Fiji, they smile all the time and say hello everytime you walk pass them. Complimentary waters are in the fridge chilled (not many hotel doesn’t do this) toilets and bathroom are also spacious. My room (312) are one of those rooms that are interconnecting, it wasn’t sound proof so I could hear people talking from another room. I did not mind this as I was by myself. Front office: where should I begin? From pre check in phone calls to the phone call to advise when my room was ready. Early check in was easily accommodated and the staff were very knowledgeable about the property and the area. Whatever time you attended the front office, I get the help I needed. This also included the night auditor. Most probably don’t care about this but there are some extra charges when you pay on credit cards. This hotel has a sign at the front desk to advise you of this. Most hotels around the world and especially Australia default their charges to credit card. Staff at this hotels actually asks this when you pay. This makes a difference. Restaurant and Bar: with the nice set up bar and restaurant - OMG I swear everything was homemade, delicious! good options of buffet and well run. Car park - more space to park Lift - very fast and easy to access.

The most comfortable beds of any hotel ever!

Customer review rating 4.5/5

Jackie Business - Confirmed reviews ALL

I always have a great experience when I stay at Novotel West HQ. The rooms are massive, and they have the most comfortable beds of any hotel I have ever stayed in! Always guaranteed to have the best night's sleep. I have stayed here several times and this time I noticed there were not many toiletries provided - no shower cap and no shampoo/conditioner (not that I needed them this time) - I think it may have just been an oversight as every other time there are always plenty of toiletries provided.

Dear Jacqueline L., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

Excellent hotel out West

Customer review rating 5.0/5

Ian A. Solo - Confirmed reviews ALL

I have stayed at this hotel a number of times. It is always spotlessly clean. I appreciate the complimentary soft drinks and water plus the ice machine on each floor. The buffet breakfast offers a good range of food and beverages. One of my faves!

Dear Ian A., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

Exceptional service and room quality

Customer review rating 5.0/5

Ivan H. Business - Confirmed reviews ALL

Great reception welcome - exceptional clean and comfortable rooms

Dear Ivan H., We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehran Butt Assistant Manager

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Other web-users rate our hotel

  • 194 reviews 9.5/10 Location
  • 609 reviews 8.5/10 Room
  • 489 reviews 9/10 Service
  • 5 reviews 2.9/10 WiFi
  • 358 reviews 8.9/10 Comfort
  • 219 reviews 7.8/10 Cleanliness
  • 114 reviews 7.1/10 Breakfast
  • 13 reviews 8.4/10 Wellness Area

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