Novotel Sydney West HQ 4.5 stars
Customer review rating (ALL Rating) 4.6/5 651 reviews
ALLSAFE approved hotel
Free WiFi, large ergonomic work space
Double sofa, connectable TV, cable channels
Currently Room Service Available for Breakfast only, as hotel restaurant is currently closed.
Choice of flexible rooms for effective events
15 minutes to station, an hour to the CBD
55 Sherbrooke Street
2766 ROOTY HILL
Australia
ROOTY HILL: 610/611/756 ROOTY HILL RD NT
KINGSFORD SMITH At 50km / 31.07 miles
GPS:-33.766521, 150.832336
Check-in from - Check out up to
33Grill Bar & Dining is currently available only for Buffet Breakfast and only Room Service Breakfast is currently available.
Whether you're looking for a takeaway coffee or enjoy a sit down breakfast, our hotel restaurant is located on level 1 has a variety of options available to start your day. (Please note government restrictions may affect hotel facilities and services)
ONE55 Gym is located 100 meters walk from the hotel
Accessible room
Accessible room
Customer review rating 4.5/5
Doreen S. Friends - Confirmed reviews ALL
Fantastic stay , spacious room, neat and tidy
Dear Doreen, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 3.0/5
Charlotte Couples - Confirmed reviews ALL
Good room. One lift wasn't working which was inconvenient. Seems odd to have only two lifts in such a large hotel though. Only one complimentary drink offered....a 375ml bottle of beer for 2 adults. I know it was complimentary but really....why bother
Dear Charlotte , Thank you for taking the time to tell us about your experience at the Novotel Sydney West HQ. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Welcome drink is supposed to be 1 per adult, I apologise for this, In regards to the lifts, we are refurbishing both of them and there never a good time to do this , unfortunately,. It is strange why they didn't build a service lift when they built the building. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 5.0/5
Nathan Families - Confirmed reviews ALL
It’s been a 3rd time I Stayed at this particular location. As always had a great experience. There was an incident in the toilet and housekeeping staff who was on duty at the time was so friendly. She came very quickly as soon as I made the call. Novotel should be proud to have an employee like her.
Dear Nathee , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 3.0/5
Ken S. Solo - Confirmed reviews ALL
Always good service, it's just a shame when your stay is ruined by other guests who care about nobody else but themselves. Seriously, how is playing ridiculously loud music at 2.30am in a hotel okay by anybody with half a brain? Thank you to the staff member who acted promptly on it.
Customer review rating 4.5/5
John C. Solo - Confirmed reviews ALL
Always stay at the Novotel West HQ when visiting Western Sydney. Great Manager who goes out of his way to look after his customers. Rooms are large and spotlessly clean. Congratulations to the cleaning staff, they are friendly and do a fantastic job.
Dear John , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
Our most recent 20 reviews
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