Novotel Sydney West HQ Hotel 4.5 stars

Customer review rating 4.5/5 8,361 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Novotel Sydney West HQ
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+ 10 Services

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, cable channels

  • Breakfast available at Cafe on level 1

  • Choice of flexible rooms for effective events

  • 10 minutes to station, an hour to the CBD

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundromat
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Hot meals
Leisure and activities
  • Fitness centre
  • Beach and water sports Paying
  • Other sports activities
Business services
  • 10 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 rooty hill
australia

Tel: +61298323888

Fax: (+61)2/98321347

Check-in from 14h00

Check out up to 11h00

  • ROOTY HILL :  610/611/756 ROOTY HILL RD NT

  • By plane

    KINGSFORD SMITH At 50km / 31.07 miles

GPS :-33.766521, 150.832336

Our accommodation(s)

Standard King Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Twin Room

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 King Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 2 Queen Beds

Accessible room
  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

33 Grill - Bar & Dining

Type of cuisine: null

33Grill Bar & Dining offers a variety of breakfast options from a signature breakfast buffet. Bar & Dinner service is also availabe from 5:00pm Tuesday to Saturday.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 816

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Novotel Sydney West HQ

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,361 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,127 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Raewyn Families - 13/06/2021 Confirmed reviews ALL

Friendly staff, spacious clean room.

Dear Raewyn , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great Place to Stay

Customer review rating 5.0/5

Peter W. Business - 11/06/2021 Confirmed reviews ALL

I stay here regularly for work & have found the place so inviting & welcoming every time I visit. Very friendly & helpful staff & on my last visit was great that Menu33 was finally open after a shut down due to Covid.

Dear Peter , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very pleasent experience

Customer review rating 5.0/5

Anonymous Business - 11/06/2021 Confirmed reviews ALL

Friendly helpful staff, Rooms well maintained, great location with all amenities required for a work stay within walking distance.

Dear Robert , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Good stay

Customer review rating 4.0/5

Katrina D. Business - 11/06/2021 Confirmed reviews ALL

Really nice that the restaurant has now reopened

Dear Katrina , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 4.5/5

Donotpublishmyname Families - 10/06/2021 Confirmed reviews ALL

Very friendly staff, nice clean and spacious room

Dear Kylie , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Friendly staff good location

Customer review rating 4.5/5

Victoria W. Business - 09/06/2021 Confirmed reviews ALL

Need a place urgently they were very helpful in the middle of the night. Very nice clean rooms. Happy to rebook when we were back in the area.

Dear Victoria , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Surprisingly wonderful

Customer review rating 4.5/5

Jennifer B. Couples - 08/06/2021 Confirmed reviews ALL

Friendly staff on arrival, clean rooms which were surprisingly huge!!!!!! Room service was quick and still hot which is always a nice bonus. The only thing I would suggest is the TV needs to be bigger to accommodate the large room. We arent young, so we couldnt watch TV when retiring to bed. Well done overall though, we look forward to visiting again.

Dear Jennifer , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very nice room for the money.

Customer review rating 4.0/5

Jayden B. Couples - 08/06/2021 Confirmed reviews ALL

Room was great as was hotel itself. Only criticism on the room is more lighting in the bathroom, was too dark for the girls. Breakfast was OK bigger range of pastries would have been good and the ones that were there were not fresh. There should have more fresh options on juices other than the 2 bottled ones there.

Dear Joe , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager
Customer review rating 5.0/5

Susan M. Families - 07/06/2021 Confirmed reviews ALL

Only stayed one night, was very comfortable and clean. Rooms are great size.

Dear Susan , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Amazing

Customer review rating 5.0/5

Renelle F. Business - 06/06/2021 Confirmed reviews ALL

Would not stay anywhere else, fantastic facilities, friendly staff, clean and conveniently located

Dear Renelle , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Excellent stay

Customer review rating 5.0/5

Naveed Families - 06/06/2021 Confirmed reviews ALL

It was pleasure to stay at Novotel Very comfortable and peaceful environment

Dear Naveed , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Very welcoming staff and room + lots to do

Customer review rating 5.0/5

Jason H. Couples - 06/06/2021 Confirmed reviews ALL

We booked online with just 30 minutes notice and everything was ready on our arrival. The gent at reception was very welcoming and efficient and explained everything in the precinct which we went and enjoyed. This was the last night of our driving holiday honeymoon and we were very surprised to of had such great service and fun at the location but it turned out to be our favourite night of our holiday to thanks :)

Dear Jason , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great location, big rooms & yum food

Customer review rating 5.0/5

Natalie T. Business - 05/06/2021 Confirmed reviews ALL

When I booked the room online I wrote in the ‘special request’ section (for a giggle) asking for a picture of Tom Selleck to be placed on my pillow. When I checked in, they had put three pictures in my room. Absolutely hilarious! The staff apparently had heaps of fun doing it. It’s only a little thing, but a fabulous example of providing great customer experience. They made my day. Thanks again for the laugh. Great hotel, I will be back (and next time I will ask for a picture of David Hasselhoff!)

Dear Natalie, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Best hotel stay ever

Customer review rating 5.0/5

Leonie M. Friends - 04/06/2021 Confirmed reviews ALL

On arrival the Staff were friendly and attentive & waiting in my room was a welcome card & chocolates. I received generous discounts with my Membership card & my overall experience was that this was my best stay ever, well done Novotel West HQ, I would recommend you to All Family & Friends.

Dear Leonie, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Amazing room

Customer review rating 5.0/5

Cindy Families - 04/06/2021 Confirmed reviews ALL

We stayed in the 2 bedroom apartment it was spacious, clean and absolutely gorgeous. Definitely recommend it to everyone

Dear Cindy, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan
Customer review rating 5.0/5

Peter S. Business - 03/06/2021 Confirmed reviews ALL

Enjoyable

Dear Pete, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Comfortable large rooms

Customer review rating 4.5/5

Kym Business - 01/06/2021 Confirmed reviews ALL

Staff were very friendly. Room was large and food was great

Dear Kym, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Enjoyed every aspect of our stay at the hotel.

Customer review rating 4.5/5

Anonymous Families - 01/06/2021 Confirmed reviews ALL

Most of your staff were courteous and respectable.

Dear Adesina , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

great service

Customer review rating 5.0/5

A. Z. Solo - 31/05/2021 Confirmed reviews ALL

the front reception staff was great, the check out staff was great, they gave me a wonderful room (510), and the location is perfect (for the Coliseum Theatre, with lots of amenities attached.

Dear Alexandra , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

Great stay

Customer review rating 5.0/5

Mai-britt A. Couples - 31/05/2021 Confirmed reviews ALL

Great hotel and lovely food at Menu 33

Dear Mai-Britt , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Front Office Manager

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