Novotel Sydney West HQ

Customer review rating (ALL Rating) 4.6/5 1,725 reviews

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Novotel Sydney West HQ - Image 1
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55 Sherbrooke Street, 2766 ROOTY HILL, Australia

Description

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, Foxtel Business IQ

  • Currently Room Service Available for Breakfast 7 Days, and Dinner Tuesday- Saturday

  • Choice of flexible rooms for effective events

  • 15 minutes to station, Approximately one hour to the CBD

Our accommodation(s)

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Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Telephone
Fax +61 2 9832 1347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Grill - Bar & Dining

33Grill Bar & Dining is currently available for buffet breakfast and room service breakfast daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability) 33 Grill dinner closes on Public Holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,725 reviews

TripAdvisor Rating  4.4/5  1,165 reviews

Customer review rating 4.0/5

John J. Business - Confirmed reviews ALL

Attending a training course at nearby SES unit. Staff were very helpful and polite at all times. Food was exceptional and reasonably priced. I found the food better than the club nextdoor. Mutual arrancgements with the clubs nearby was seamless.

Dear John, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our staff helpful and polite, enjoyed our food offerings, and appreciated the seamless arrangements with nearby clubs. Your feedback is valuable to us. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

Customer review rating 5.0/5

Kim K. Families - Confirmed reviews ALL

have stayed before and was great this was the same, clean big rooms staff are lovely and breakfast is good

Dear Kim, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our rooms, the friendliness of our staff, and our breakfast offerings. It is always a pleasure to welcome back our returning guests. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

Customer review rating 2.5/5

Adam B. Families - Confirmed reviews ALL

I am a wheelchair user. The room 626 is not really suited. 1. The entrance doorway is too narrow. 2. From my level, cannot see or access any of the coffee accessories or the power switches (which were off and not plugged in). 3. The table in the corner of the bathroom denies the ability to roll near and use the sink. 4. The mirror is pretty, but wrong height for me or those in a chair. You look straight into the light bit. 5. The only shower handrail is vertical. There needs to be a horizontal handrail. 6. The floor tile ledge?? In the shower recess but makes the chair unstable when trying to use only vertical bar to transfer. Hotel was good to stay, but I felt it difficult and sometimes dangerous to navigate. The room would work for an ambulant person but not so great for us paraplegics

Dear Adam, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Sydney West HQ. We sincerely appreciate your insights, as they are invaluable in helping us enhance the experience for all our guests. We regret to learn that room 626 did not meet your accessibility needs. Your observations about the doorway width, the positioning of coffee accessories and power switches, as well as the bathroom layout, have been duly noted. We strive to provide a comfortable environment for all guests, and it is concerning to hear that you encountered difficulties navigating the space. We understand the importance of having a bathroom that accommodates the requirements of wheelchair users, and we will consider your feedback regarding the shower handrail and mirror height. We genuinely appreciate your comments and will use them to inform our ongoing efforts to improve accessibility standards within our hotel. Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

Customer review rating 5.0/5

Tracey H. Couples - Confirmed reviews ALL

Friendly very clean and quiet

Dear Tracey, Thank you for your kind feedback. We are delighted to hear that you found our hotel to be friendly, clean, and quiet. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

Customer review rating 4.5/5

Nestor D. Couples - Confirmed reviews ALL

Clean, spacious and comfortable accommodation.

Dear Nestor , Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our accommodations to be clean, spacious, and comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Andrew Nuttall Hotel Manager Novotel Sydney West HQ

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Other web-users rate our hotel

  • 465 reviews 9.3/10 Location
  • 1,201 reviews 8.6/10 Room
  • 850 reviews 8.9/10 Service
  • 11 reviews 8.8/10 WiFi
  • 728 reviews 8.5/10 Comfort
  • 467 reviews 8.6/10 Cleanliness
  • 266 reviews 7.5/10 Amenities
  • 183 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.