Mantra Castle Hill Sydney 4 stars

Customer review rating (ALL Rating) 2.9/5 90 reviews

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Description

Hotel extras

  • Near Norwest Business Park

  • All rooms with Smart TV's

  • Great value accommodation in the Hills area

  • Complimentary secure parking on-site

Our accommodation(s)

Studio

Apartment with 1 king bed

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x King size bed(s)

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Hotel location

Mantra Castle Hill Sydney

8 GLADSTONE ROAD
2154 CASTLE HILL
Australia

GPS:-33.734055, 150.974946

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Fitness center

Gymnasium

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  2.9/5  90 reviews

TripAdvisor Rating  2.5/5  17 reviews

Terrible

Customer review rating 0.5/5

Ross G. Couples - Confirmed reviews ALL

Bathroom was mouldy, Customer service was rude and paid for breakfast with our booking to receive a box with hard muesli bar, soy milk and an orange juice.

not satisfactory

Customer review rating 2.0/5

Leonid Business - Confirmed reviews ALL

I stay at the Mantra every few months for work this time even when i booked months in advance i was not given the the same room or level that i request every time. We we given a room on level 1 which the whole floor smelt like cigarette smoke. The room it self smelt like smoke and had a pedestal fan inside blowing trying to get rid of the smell. We went to reception saying the room standard was not satisfactory and we requested the room i normally have and booked. They said they were really busy and the room was booked - even when i made my booking months before. We were moved to level 4 to a room better the the 1st one we were given but that room should never be given to anybody in its condition and the whole level should have been cleaned better

Disapointing

Customer review rating 1.5/5

Rod Business - Confirmed reviews ALL

The room and hotel was dirty and generally run down, my room had two light fitting covers missing, one of the lamps was broken both were dirty and dusty. the iron had a black substance baked on to the surface which went onto my shirt, the shower had many long black hairs stuck to the tiles and the hallways look like they hadn't been vacuumed for quite a while. As an Accor customer it was the worst hotel in your group I have stayed at, definitely not up to your usual standard. I wouldnt stay there again

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Not clean . No water bottles provided.

Not impressed

Customer review rating 2.5/5

Unimpressed Business - Confirmed reviews ALL

Very surprised that Mantra or All Accor would be linked to a less than impressive accommodation venue. Entry to the hotel was shabby and dirty. Room itself was very tired and in need of some maintenance, did not exude comfort or cleanliness.

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Other web-users rate our hotel

  • 163 reviews 7.3/10 Location
  • 360 reviews 4.1/10 Room
  • 207 reviews 8/10 Service
  • 6 reviews 9/10 WiFi
  • 204 reviews 2.8/10 Cleanliness
  • 195 reviews 3.8/10 Comfort
  • 124 reviews 2.3/10 Amenities
  • 57 reviews 2.6/10 Vibe

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