Mantra Castle Hill Sydney 4 stars

Customer review rating (ALL Rating) 2.6/5 46 reviews

Mantra Castle Hill Sydney - Image 1
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8 GLADSTONE ROAD, 2154 CASTLE HILL, Australia

Description

Hotel extras

  • Near Norwest Business Park

  • All rooms with Smart TV's

  • Great value accommodation in the Hills area

  • Complimentary secure parking on-site

Our accommodation(s)

Studio

Apartment with 1 king bed

  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x King size bed(s)

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Hotel location

Mantra Castle Hill Sydney

8 GLADSTONE ROAD
2154 CASTLE HILL
Australia

GPS:-33.734055, 150.974946

Telephone
Fax +61 2 8072 6600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Fitness center

Gymnasium

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  2.6/5  46 reviews

TripAdvisor Rating  2.5/5  15 reviews

Hard to find,

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Hard to find, in an industrial area, small sign on driveway and wall for directions around to building. Room was dusty and bathroom unclean, Asked for an extra blanket for my daughter and was given a bed sheet.

Greetings, Thank you for bringing this to our attention. We're sorry to hear about your experience with location and state of the room. We understand how frustrating this must have been and are committed to addressing the issue to improve our services. In the meantime, should you require any assistance with Future bookings, please do not hesitate to contact us directly. Kind Regards, Mantra Castle Hill Team

The room needs a big clean up

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The furniture is very tired with stains all over the couch. Could do with a big clean including the carpet No block out blinds in the main room so street lights shine direct into the room.

Greetings We regret that your stay at our hotel was not up to standard. During your visit, we were still undergoing essential maintenance to improve our facilities. We should have communicated this better, and we are revising our notification process to avoid similar situations in the future. But we thank you for taking the time to leave us some feedback and should you require any further assistance in the near future, please do not hesitate to contact us directly. Thank you Mantra Team

Very average hotel

TripAdvisor rating 3.0/5

laurakY644TC Business - TripAdvisor review

The room could do with new clean furniture. Blockout blinds on windows to block out street lights into main bedroom. Beds weren't very comfortable. 2 single beds stuck together felt I was rolling into the centre. Suggest the hotel clean and steam the carpert

Won’t stay here again

Customer review rating 1.5/5

Bernadette Families - Confirmed reviews ALL

Very disappointed with our stay here. The place needs a good tidy up. Curtains had food on them. Blinds need replacing, cobwebs all over windows and cracks in bathroom windows. Outdoor furniture would have fallen through if we sat on it.

Dear Bernadette Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that your experience did not meet your expectations. Cleanliness and comfort are our top priorities, and we are disappointed to hear that we fell short in these areas during your visit. We take your comments seriously and will be addressing the issues you mentioned, including the curtains, blinds, and outdoor furniture. Our team is committed to making the necessary improvements to ensure a more enjoyable stay for our guests in the future. We appreciate your insights, as they help us enhance our services. If you would be willing, we would love the opportunity to make things right and welcome you back for a much-improved experience. Thank you once again for your feedback. Best regards, Joanne Mantra Castle Hill

well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Quite comfortable and good location for one night flying visit

Greetings Thank you for your feedback! We’re thrilled to hear that you found our location convenient and that you had a comfortable stay during your brief visit. We hope to welcome you back for a longer stay next time! Kind Regards Joanne

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Other web-users rate our hotel

  • 138 reviews 7.5/10 Location
  • 286 reviews 4/10 Room
  • 172 reviews 8.2/10 Service
  • 5 reviews 8.3/10 WiFi
  • 163 reviews 2.2/10 Cleanliness
  • 159 reviews 3.9/10 Comfort
  • 99 reviews 1.9/10 Amenities
  • 55 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.