Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.9/5 1,506 reviews

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Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79504, 150.8975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,506 reviews

Customer review rating 5.0/5

Loata L. Friends - Confirmed reviews ALL

Dear Loata, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Camille Tongol Duty Manager Mercure Sydney Blacktown

Customer review rating 4.0/5

Joanne N. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to hear that you had an overall great experience and that our location was convenient for your needs. It is also wonderful to know that you found your accommodation comfortable and clean. Thank you for your positive comments regarding your arrival and check-in experience, and for choosing to book with us through all.com. We also appreciate your loyalty as a Gold member of ALL – Accor Live Limitless. Your recommendation and kind feedback mean a great deal to our team, and we look forward to welcoming you and your family back for another enjoyable stay in the near future. Kind regards, Camille Tongol Duty Manager Mercure Syndey Blacktown

Customer review rating 5.0/5

Aleisha S. Couples - Confirmed reviews ALL

Dear Aleisha Thank you so much for your wonderful review and for awarding us a perfect score! We are delighted to hear that you had such a fantastic experience from the moment you arrived until your departure. It's especially pleasing to know that you enjoyed a comfortable night's sleep, found your room clean and inviting, and that our team made such a positive impression during your stay. Knowing that you're already planning to return next year with your family is the greatest compliment we could receive. We truly appreciate your kind words and look forward to welcoming you all back for another memorable stay. Yours sincerely Loata Leano Senior Assistant Manager

Customer review rating 3.0/5

Amelia P. Families - Confirmed reviews ALL

Dear Amelia P., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have shared your review to our team for training and development. I am sorry again. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Customer review rating 3.5/5

Jackie R. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback following your recent family stay with us. We are pleased to hear that you found our beds comfortable and that our front office team provided friendly service. Your kind comments will be shared with the team. However, we are sincerely sorry to learn that the cleanliness of your bathroom did not meet your expectations. Finding hair on the bathroom floor and noticing unclean grout is certainly not the standard we strive to deliver. Please accept our apologies for this oversight. Your comments have been shared with our Housekeeping team so that immediate action can be taken to reinforce our cleaning and inspection procedures. We also appreciate your feedback regarding the slower check-in process and your comments about the breakfast selection. Feedback like yours helps us identify areas where we can continue to improve. Thank you again for your valued feedback and for being a Classic member of the ALL – Accor Live Limitless loyalty programme. We hope to have the opportunity to welcome you back and provide you with the high standard of stay you deserve. Kind regards, Camille Tongol Duty Manager Mercure Sydney Blacktown

Other web-users rate our hotel

  • 390 reviews 9.5/10 Location
  • 1,122 reviews 6/10 Room
  • 967 reviews 7.7/10 Service
  • 27 reviews 4.4/10 WiFi
  • 527 reviews 6.1/10 Cleanliness
  • 233 reviews 5.8/10 Breakfast
  • 211 reviews 4.8/10 Food
  • 206 reviews 6.5/10 Value

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