Mercure Sydney Blacktown 4 stars

Name: Mercure Sydney Blacktown - ALL
Address: 170 Reservoir Road, ARNDELL PARK, 2148, AU
Telephone: +61286097900
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 1,506 reviews

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170 Reservoir Road, 2148 ARNDELL PARK, Australia

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Mercure Sydney Blacktown

Hotel for travellers looking for local and authentic experiences

Located in the heart of vibrant Sydney's West, newly refurbished, Mercure Sydney Blacktown offers comfortable accommodation and convenient amenities including 24/7 reception, a self-check-in desk, luggage storage, wake up calls, free WiFi and parking, board games for kids, a large outdoor area, laundry, breakfast buffet, all-day dining and a meeting space. Hotel has three floors with various room types, including spacious family rooms, all feature a kitchenette, TV with Chromecast and air conditioning.

Mercure Sydney Blacktown modern comfort meets convenience in Western Sydney. Stylish rooms, flexible event spaces, easy access to Westpoint Shopping and Sydney Olympic Park. Free Wi-Fi and on-site parking and all day dining - ideal for any traveler! Mercure Sydney Blacktown Hotel | Business & leisure hotel near Blacktown CBD. Spacious rooms, free Wi-Fi, meeting rooms & on-site dining. Close to Westpoint Shopping & Sydney Olympic Park.

Positioned just off the Great Western Highway and M4 Western Motorway, Mercure Sydney Blacktown is easy to get to and perfectly located to explore local attractions: Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.

A warm welcome in Western Sydney! Unwind in your comfortable room after discovering our on-site restaurant and all local attractions easily accessible from our conveniently located hotel.

Stephen Cossetto, Hotel Management

Hotel extras

Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club
143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi
Versatile meeting room to create your ideal event
Convenient on-site guest laundry and dry cleaning facilities
24-hour reception to assist you around the clock

Our accommodation(s)

Room

Standard Queen Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Accessible Queen Room

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Room

Superior King Room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

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Room

Standard Twin Room

3 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)

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Room

Standard Triple Room

3 pers. max
22 m² / 236 sq ft

Bedding 3 x Single bed(s)

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Room

Superior Queen Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

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Room

Executive Queen Room

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)

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Room

Family Room

5 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Room

Standard Accessible Queen Room

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79504, 150.8975

+61 2 8609 7900

Bungarribee Park

Park

Access: 4 km / 2.48 mi 10 min drive

Blue Mountains

National park

Access: 29 km / 18.01 mi 25 min drive

Taxi

91.50 € 150 AUD

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322.917 sq ft
Maximum seats capacity: 15
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.9/5 1,506 reviews

Maureen T. Families - 7/26/2026 Confirmed reviews ALL

Dear Maureen, Thank you for your wonderful review. We're delighted to hear you found your room clean and comfortable and that our friendly team helped make your stay enjoyable. It's also great to know our convenient location next to the club was perfect for your needs. We appreciate your kind feedback and look forward to welcoming you back to Mercure Sydney Blacktown on your next visit. Kind regards, Camille Tongol Duty Manager Mercure Sydney Blacktown

Teresa M. Families - 7/25/2026 Confirmed reviews ALL

It was an awesome experience though the fire alarm went off and we had to evacuate our room after midnight on the night of our stay while the fire brigade went through the building, they then found it to be a false alarm, we had a six-year-old son which was a bit traumatizing for myself, when I asked the concierge the following morning did they find the cause he had advised a rooms smoke alarm went off as someone had been having a hot shower and the steam affected the smoke alarm. Apart from the inconvenience of the fire alarm, it had been a good stay, our son loved staying at a motel - he loved the experience.

Dear Teresa, Thank you for taking the time to share your feedback following your recent stay at Mercure Sydney Blacktown. We're delighted to hear that, despite the unexpected interruption, you and your family had an enjoyable stay and that your son loved the motel experience. It's wonderful to know you created some happy memories together. We sincerely apologize for the inconvenience and distress caused by the late-night fire alarm and evacuation. We understand how unsettling this would have been, particularly with a young child. While we're grateful the alarm proved to be a false activation and that the building's safety procedures worked as intended, we appreciate that the experience was still disruptive. Thank you for your understanding and for your kind comments about the rest of your stay. We truly value your feedback and hope to have the opportunity to welcome you and your family back for a more relaxing and uninterrupted visit. Kind regards, Camille Tongol Duty Manager Mercure Sydney Blacktown

April Q. Couples - 7/24/2026 Confirmed reviews ALL

Dear April, Thank you for your fantastic review and for awarding us a perfect score! We are delighted to hear that you found the booking process simple, the self-service check-in and check-out kiosks convenient, and your room clean and comfortable. It's wonderful to know these aspects of your stay contributed to such a positive experience. We truly appreciate your kind feedback and look forward to welcoming you back for another seamless and enjoyable stay. Kind regards, Camille Tongol Duty Manager Mercure Sydney Blacktown

Anika H. Families - 7/22/2026 Confirmed reviews ALL

Dear Anika, We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Shanae W. Business - 7/22/2026 Confirmed reviews ALL

Dear Shanae, Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Web-users rating

Other web-users rate our hotel

387 reviews 9.5/10 Location
1,088 reviews 6.1/10 Room
956 reviews 7.8/10 Service
24 reviews 4.5/10 WiFi
517 reviews 6.1/10 Cleanliness
231 reviews 5.7/10 Breakfast
210 reviews 4.4/10 Food
199 reviews 6.6/10 Value

47 reviews 9.5/10 Location
168 reviews 5.7/10 Room
143 reviews 7.5/10 Service
83 reviews 6.6/10 Cleanliness
78 reviews 4.2/10 Comfort
40 reviews 4.4/10 Food
31 reviews 5.3/10 Breakfast
27 reviews 6.7/10 Value

43 reviews 9.5/10 Location
184 reviews 5.7/10 Room
164 reviews 7.7/10 Service
7 reviews 2.9/10 WiFi
84 reviews 5.6/10 Cleanliness
84 reviews 3.1/10 Comfort
38 reviews 5.4/10 Breakfast
37 reviews 3.4/10 Food

43 reviews 9.7/10 Location
154 reviews 6.8/10 Room
122 reviews 8/10 Service
69 reviews 6.8/10 Cleanliness
24 reviews 6/10 Breakfast
22 reviews 6.9/10 Value
22 reviews 4.5/10 Food

22 reviews 9.1/10 Location
71 reviews 7.3/10 Room
68 reviews 8.3/10 Service
39 reviews 6/10 Cleanliness
17 reviews 6.4/10 Value
14 reviews 6.1/10 Breakfast
13 reviews 4.4/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

Mercure Sydney Blacktown is located at 170 Reservoir Road, 2148 Arndell Park, Australia, just off the Great Western Highway and M4 Western Motorway. We are perfectly situated to explore local attractions like Featherdale Wildlife Park, Raging Waters, and Sydney Zoo, with on-site parking available for your convenience. Nearby natural places include Bungarribee Park, which is a 10-minute drive away.

What types of rooms are available?

What services and amenities are available?

At Mercure Sydney Blacktown, we offer a range of amenities including free Wi-Fi, on-site parking, and a buffet breakfast for an additional fee. Our facilities include:

Distrikt Press Cafe
24/7 reception and self-check-in
Wheelchair accessibility and accessible rooms
Air conditioning and smart TVs with Chromecast
Laundry and dry cleaning services
Meeting room and business center

What dining options are available?

What are the check-in and check-out times?

At Mercure Sydney Blacktown, check-in is available from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Sydney Blacktown regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.