Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.8/5 1,101 reviews

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Mercure Sydney Blacktown - Image 1
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170 Reservoir Road, 2148 ARNDELL PARK, Australia

Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79376, 150.89686

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,101 reviews

TripAdvisor Rating  2.0/5  20 reviews

Good Stay

Customer review rating 3.5/5

Brian Couples - Confirmed reviews ALL

Stay was good but could have been improved with a pillow top on the mattress. Elevator very slow at times. Other than those 2 things it was good.

Good stay

Customer review rating 5.0/5

Anon Business - Confirmed reviews ALL

Convenient location, easy check-in, comfortable room

Good value.

Customer review rating 4.5/5

Brian L. T. Couples - Confirmed reviews ALL

Clean well presented rooms, fair rates. Don't accept cash, then charge a fee for using card. Have to check in on screen?? Minimal contact with staff. Next thing will be robots 🤖 Will stay in future.

Welllocated, clean, friendly.

Customer review rating 4.5/5

Jerry S. Families - Confirmed reviews ALL

We are always made to feel as a VIP. We love the twel folding. Only problem is the late start to breakfast on weekends!

Helpful staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Have stayed here a few times now (leisure and business). Most occasions have been great, this time had some issues. Check in was a slow process as the self serve check in was having issues and only one was working at first. Our room had a bad smell that we noticed when we first walked in. Staff were very accommodating to try and resolve issues once we were able to contact them (as the room phone was not working), they moved us to a new room which was satisfactory. I feel that the staff were under a bit off pressure with a lot to do at this time of day. Usually, we haven't had these problems at the hotel, normally a solid pleasant experience, and staff are always great.

Dear Elena D., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet some of your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Loata Leano Assistant Manager

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Other web-users rate our hotel

  • 363 reviews 9.6/10 Location
  • 1,054 reviews 5.9/10 Room
  • 773 reviews 7.3/10 Service
  • 23 reviews 3.3/10 WiFi
  • 521 reviews 5.7/10 Cleanliness
  • 213 reviews 5.2/10 Breakfast
  • 199 reviews 4.7/10 Food
  • 195 reviews 5.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.