Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.8/5 1,077 reviews

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170 Reservoir Road, 2148 ARNDELL PARK, Australia

Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79376, 150.89686

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,077 reviews

TripAdvisor Rating  2.0/5  20 reviews

Not happy with how the staff have handled my situation

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

We didn't stay at the property but for some reason had a booking when we live in Nth Queensland. I had no idea i was meant to be staying there and got no lead up email reminding me of my stay. No one called on the Friday morning after i hadn't checked in or during the weekend. I was sent a invoice and my credit card charged for 3 nights accomodation. I rang and spoke to the manager who said he understood my situation , then i got a email from front staff saying no refund. I wouldn't have ,minded paying 1 night but had to pay 3 and didn't even stay at the property. I feel that is totally unreasonable when it is hard enough in this economy as it is. Will never stay at this property even and will be telling any family and friends too.

Poor water pressure in shower

Customer review rating 2.0/5

Ken L. Couples - Confirmed reviews ALL

Please remove water saving devices on shower heads to allow quality service spoils stay

Terrible Service

TripAdvisor rating 1.0/5

Tane M TripAdvisor review

There is a constant dull banging sound which prevented me from being able to sleep. I attempted to contact reception for support to either move to a room where the sound was not present or cancel my reservation entirely. The room itself was clean and has a comfortable bed and pillows. The check-in process was horrible & unpersonal. No welcome to Mercure, or please enjoy your stay, nothing. You check yourself in - like the self-serve kiosks across the driveway at McDonald's. You pay by card, the get a receipt with your room number. No instructions on where to find your room. The real-life receptionist is in the biggest hurry to get rid of you & quickly tells me to use the lift to my right just past the ladies cleaning the room with the door open and the unsightly laundry room- only to find that the lift was out of order. So I go back to the busiest receptionist without customers, who redirects me with all my luggage to the stairs past the maintenance trollyeys blocking the hall way. All in all - a horrible stay from the moment I completed my own check-in. If you're looking for a Maccas self-serve style get away with horrible service, exposed cleaning, and maintenance trolleys - book a room at Mercure Blacktown.

Stole from me

Customer review rating 0.5/5

Lachlan Couples - Confirmed reviews ALL

The hotel will be receiving a phone call from me tomorrow due to finding a $471 taken from my credit card for a stay which was pre paid for through qantas, I am extremely disappointed in this, as a 2nd year apprentice that is a lot of money and it’s disgusting that you think you can take this money from me without warning I wouldn’t be surprised if I try to stay away from all Accor hotels/mercure hotels from now often, will be telling everyone I know about this situation if it is not dealt with

Good little hotel

Customer review rating 4.5/5

Jz Families - Confirmed reviews ALL

Beds and pillows comfy Handy location Room was fit for our purpose Only complaint was the condiments not being individual serves.

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Other web-users rate our hotel

  • 355 reviews 9.7/10 Location
  • 1,048 reviews 5.7/10 Room
  • 766 reviews 7.2/10 Service
  • 22 reviews 3.4/10 WiFi
  • 517 reviews 5.4/10 Cleanliness
  • 212 reviews 5.2/10 Breakfast
  • 198 reviews 5.7/10 Value
  • 197 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.