Name: Mercure Sydney Blacktown - ALL
Address: 170 Reservoir Road, ARNDELL PARK, 2148, AU
Telephone: +61286097900
Rating: 3.8

Mercure Sydney Blacktown

Hotel for travellers looking for local and authentic experiences

Located in the heart of vibrant Sydney's West, newly refurbished, Mercure Sydney Blacktown offers comfortable accommodation and convenient amenities including 24/7 reception, a self-check-in desk, luggage storage, wake up calls, free WiFi and parking, board games for kids, a large outdoor area, laundry, breakfast buffet, all-day dining and a meeting space. Hotel has three floors with various room types, including spacious family rooms, all feature a kitchenette, TV with Chromecast and air conditioning.

Mercure Sydney Blacktown modern comfort meets convenience in Western Sydney. Stylish rooms, flexible event spaces, easy access to Westpoint Shopping and Sydney Olympic Park. Free Wi-Fi and on-site parking and all day dining - ideal for any traveler! Mercure Sydney Blacktown Hotel | Business & leisure hotel near Blacktown CBD. Spacious rooms, free Wi-Fi, meeting rooms & on-site dining. Close to Westpoint Shopping & Sydney Olympic Park.

Positioned just off the Great Western Highway and M4 Western Motorway, Mercure Sydney Blacktown is easy to get to and perfectly located to explore local attractions: Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.

A warm welcome in Western Sydney! Unwind in your comfortable room after discovering our on-site restaurant and all local attractions easily accessible from our conveniently located hotel.

Stephen Cossetto, Hotel Management

Hotel extras

Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club
143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi
Versatile meeting room to create your ideal event
Convenient on-site guest laundry and dry cleaning facilities
24-hour reception to assist you around the clock

Our accommodation(s)

Room

Standard Queen Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Standard Accessible Queen Room

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Superior King Room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Standard Twin Room

3 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Triple Room

3 pers. max
22 m² / 236 sq ft

Bedding 3 x Single bed(s)

See availabilities

Room

Superior Queen Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Executive Queen Room

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

See availabilities

Room

Family Room

5 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

See availabilities

Room

Standard Accessible Queen Room

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79504, 150.8975

+61 2 8609 7900

Bungarribee Park

Park

Access: 4 km / 2.48 mi 10 min drive

Blue Mountains

National park

Access: 29 km / 18.01 mi 25 min drive

Taxi

150 AUD 150 AUD

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Meetings & Events

Non contractual photo

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322.917 sq ft
Maximum seats capacity: 15
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 1,565 reviews

Greg W. Families - 5/8/2026 Confirmed reviews ALL

Good but some ear buds on floor from previous occupants

Dear Greg Thank you for your feedback. We’re glad you had a good stay overall, though we’re sorry to hear about the issue with cleanliness you encountered on arrival. This has been shared with our housekeeping team to ensure it is addressed and does not happen again. We appreciate you bringing it to our attention and hope to welcome you back for a more seamless experience in the future. Yours sincerely Loata Leano Assistant Manager

Trisha M. L. Couples - 5/8/2026 Confirmed reviews ALL

Beds were comfortable. The shower leaked and the air conditioner was noisy.

Dear Trisha Thank you for your feedback. We’re pleased to hear you found the beds comfortable, but sorry to learn about the issues with the shower and air conditioner. This is not the standard we aim to provide, and your comments have been shared with our maintenance team for review and action. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future Yours sincerely Loata Leano Assistant Manager

Pamela H. Solo - 5/7/2026 Confirmed reviews ALL

I only stayed one night and found this to be a convenient and well priced option for my needs. The room was clean and well presented but beveridges provided are minimal such as only two black tea bags for a two person room and no bottled water. I would recommend a more generous approach in this area. Otherwise a nice place to stay.

Dear Pamela Thank you for your review and for choosing to stay with us. We’re pleased to hear you found your stay comfortable and appreciated our convenient location, value, and clean, well-presented rooms. We also appreciate your feedback regarding the in-room beverage amenities. Your suggestion for a more generous offering is noted and will be shared with our team for consideration. We’re glad you enjoyed your overall stay and hope to welcome you back again in the future. Yours sincerely Loata Leano Assistant Manager

Daniel H. Solo - 5/6/2026 Confirmed reviews ALL

I have been a regular customer at Mercure Blacktown over the years but my stay between 24/04/2026 - 27/04/2026, I had experienced: (1) 26/04/2026 - Harrassment/Inappropriate Behaviour A female staff member calling my room late at night approximately 9:30pm - 10:00pm to "collect payment of my room service", the female staff member over the phone then got me to leave my room and walk down to reception to tell my card had declined. I politely notified her that I take medications at night and that I would pay the room service (Like I always have, at the end of my stay) in the morning when I check out. Her attitude was quite sarcastic and was not apologetic about harrasing your customer in the middle of the night, which I thought to be disgusting, let alone someone who has been a loyal customer paying full prices, always tipping staff over the years, but to anyone I would not wish upon. (2) 26/04/2026 - 28/04/2028 - breach of privacy laws/breach of confidentiality. I then further find out (with evidence i note of email correspondences), that my personal information and my stay at the Mercure Blacktown, had been released by Madison to someone who is not by the name Daniel H.. I have raised this issue with Madison over the phone and also go into the hotel on the 28th, to be pushed away from speaking to the General Manager to resolve this serious breach in a civil matter via phone and being promised I'd be cc'd into the email that Madison said "I will email the general manager". I have not been contacted still today 6/4/2026 but any manager, so I have no choice but to escalate this myself + legal representatives as this has caused serious damages with my confidential details being released to another person. I am very disappointed with Mercure Blacktown and the staff. Daniel H.

Dear Daniel, Thank you for taking the time to provide your feedback regarding your recent stay with us. I was disappointed to read of your experience and would like to clarify that we have attempted to contact you regarding the payment issue raised during your stay, however we have unfortunately not had any success reaching you. Sher did make contact with you on the day of check-out to advise that the card provided had declined. Following this, payment was processed successfully on the card that the reservation was originally made under. I also take your concerns regarding your interaction with the team and the matters you have raised very seriously. We would appreciate the opportunity to discuss these concerns directly with you to better understand the situation and work towards a resolution. Please contact me directly at the hotel at your earliest convenience so we can discuss this further. Kind regards, Stephen Cossetto General Manager Mercure Sydney Blacktown

Gary W. Families - 5/4/2026 Confirmed reviews ALL

Friendly staff good clean room

Dear Gary Thank you for your wonderful review. We’re so pleased to hear you enjoyed our convenient location for Eastern Creek motor events and found the combination of the hotel and club next door to be a perfect fit for your stay. It’s also great to know our friendly team and clean rooms helped make your visit enjoyable. We appreciate your feedback and look forward to welcoming you back again soon. Yours sincerely Loata Leano Assistant Manager