Name: Mercure Sydney Blacktown - ALL
Address: 170 Reservoir Road, ARNDELL PARK, 2148, AU
Telephone: +61286097900
Rating: 3.8

Mercure Sydney Blacktown

Hotel for travellers looking for local and authentic experiences

Located in the heart of vibrant Sydney's West, newly refurbished, Mercure Sydney Blacktown offers comfortable accommodation and convenient amenities including 24/7 reception, a self-check-in desk, luggage storage, wake up calls, free WiFi and parking, board games for kids, a large outdoor area, laundry, breakfast buffet, all-day dining and a meeting space. Hotel has three floors with various room types, including spacious family rooms, all feature a kitchenette, TV with Chromecast and air conditioning.

Mercure Sydney Blacktown modern comfort meets convenience in Western Sydney. Stylish rooms, flexible event spaces, easy access to Westpoint Shopping and Sydney Olympic Park. Free Wi-Fi and on-site parking and all day dining - ideal for any traveler! Mercure Sydney Blacktown Hotel | Business & leisure hotel near Blacktown CBD. Spacious rooms, free Wi-Fi, meeting rooms & on-site dining. Close to Westpoint Shopping & Sydney Olympic Park.

Positioned just off the Great Western Highway and M4 Western Motorway, Mercure Sydney Blacktown is easy to get to and perfectly located to explore local attractions: Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.

A warm welcome in Western Sydney! Unwind in your comfortable room after discovering our on-site restaurant and all local attractions easily accessible from our conveniently located hotel.

Stephen Cossetto, Hotel Management

Hotel extras

Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club
143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi
Versatile meeting room to create your ideal event
Convenient on-site guest laundry and dry cleaning facilities
24-hour reception to assist you around the clock

Our accommodation(s)

Room

Standard Queen Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Standard Accessible Queen Room

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Superior King Room

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Standard Twin Room

3 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Standard Triple Room

3 pers. max
22 m² / 236 sq ft

Bedding 3 x Single bed(s)

See availabilities

Room

Superior Queen Room

3 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Executive Queen Room

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

See availabilities

Room

Family Room

5 pers. max
39 m² / 419 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

See availabilities

Room

Standard Accessible Queen Room

3 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79504, 150.8975

+61 2 8609 7900

Bungarribee Park

Park

Access: 4 km / 2.48 mi 10 min drive

Blue Mountains

National park

Access: 29 km / 18.01 mi 25 min drive

Taxi

150 AUD 150 AUD

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322.917 sq ft
Maximum seats capacity: 15
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 1,556 reviews

Ashok K. Business - 4/14/2026 Confirmed reviews ALL

They were not welcoming on arrival. Coffee pods were missing in room. Upon requesting for them they said we don’t have them. Not happy with their service.

Dear Ashok K., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Gilmour L. Families - 4/14/2026 Confirmed reviews ALL

Was disappointed with the rooms. We could clearly hear the people in the neighboring room have conversations and even there TV. Also when the other side would use the bathroom the noise from the plumbing was loud and would wake us up. Bathrooms very outdated. Also after a long drive from Gold Coast, with 4 bags and 2 kids to be asked to do a self-serve check-in was ridiculous?

Dear Gilmour, Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Trevor N. Families - 4/13/2026 Confirmed reviews ALL

Unfortunately there was a group of Teenagers staying at Hotel and they were running around the corridors yelling and knocking on doors. Had even damaged a fire door trying to close it against the auto closer mechanism A tour group at breakfast were being overly generous with their servings that miraculously made its way into their bags. The staff however were working hard to keep up supply of hot food and clean utensils

Dear Trevor, Thank you for your review and appreciation of our breakfast team. I am sorry about the actions of other guests. We tried to let them know about the noise, apologies for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherelyn Guest Services Manager Mercure Sydney Blacktown

Mahshid E. Solo - 4/13/2026 Confirmed reviews ALL

It was so bad and smelled awful that I basically wasted my money. My friend came to pick me up, and I never went back to the hotel until the day of checkout. Unfortunately, I couldn’t get a refund.

Dear Mahshid E., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Loata Leano Assistant Manager

Alison W. Couples - 4/11/2026 Confirmed reviews ALL

Screen-style check in is unwelcoming. The staff stand next to the screen to help so why can't they just do it for me. Room was fine though the lights were overwhelmingly bright. Location is good and room was quiet. Frequent emails since checkout to remind me to give feedback have been very annoying.

Dear Alison, Thank you for taking the time to leave feedback. It is important to us at Mercure Sydney Blacktown to get feedback from our guests as that allows us to improve the quality of the hotel and give our guests the best experience possible. I am so sorry that your experience did not meet these expectations of Mercure Sydney Blacktown and please know that your feedback is definitely being taken into consideration. Thank you, Maddi Carter Night Manager