Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.7/5 575 reviews

Mercure Sydney Blacktown - Image 1
Mercure Sydney Blacktown - Image 2
Mercure Sydney Blacktown - Image 3
Mercure Sydney Blacktown - Image 4

Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79376, 150.89686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  575 reviews

TripAdvisor Rating  2.0/5  13 reviews

Dreadful hotel. WiFi doesn’t work - couldn’t do any work here. Hardly any staff so you can never find anyone .

TripAdvisor rating 1.0/5

eleanor m Business - TripAdvisor review

Really awful. Staff (when you could eventually find them) were polite but they seem very overworked. I had hoped to do some work, but the wi fi didn’t work AT ALL. Had thought that I was just unlucky when it didn’t work the first day, but it was the same the next time. Staff couldn’t help.

Position suited my needs

Customer review rating 5.0/5

Patricia P. Families - Confirmed reviews ALL

Excellent , rooms excellent, very clean and provided allI needed.

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good stay and a great buffet.

Dear Danilo T., We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Cossetto General Manager

Good location. Staff friendly and helpful..The bed was comfortable.

Customer review rating 4.0/5

Kathleen Friends - Confirmed reviews ALL

We had a pleasant stay. Enjoyed the many toiletries supplied. Would like to suggest putting some cutlery in the room. Thank you

Average at best

Customer review rating 1.5/5

Josh Business - Confirmed reviews ALL

Room was almost clean enough, thermostat was not able to control temp in room, water pressure in shower was very poor. Best thing was the buffet breakfast in the morning even though it was very expensive

Dear Joshua L., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Cossetto General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 290 reviews 9.2/10 Location
  • 746 reviews 5.8/10 Room
  • 548 reviews 6.8/10 Service
  • 9 reviews 5.6/10 WiFi
  • 377 reviews 5.3/10 Cleanliness
  • 161 reviews 4.5/10 Breakfast
  • 156 reviews 6.5/10 Value
  • 139 reviews 3.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Arndell Park