Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.8/5 1,497 reviews

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Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79504, 150.8975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,497 reviews

TripAdvisor Rating  2.8/5  35 reviews

Customer review rating 3.5/5

Janene D. Business - Confirmed reviews ALL

My stay was comfortable, and it was great to see the focus on sustainability - however i thought it a bit odd to have the small one - use milk after seeing everything else taken away. There wasn't an extra blanket or pillows in the room. The cream and bath items were lovely.

Dear Janene Thank you for taking the time to share your feedback. We’re delighted to hear that you found our location easy to access, enjoyed the convenience of parking, and experienced lovely service from our team. It’s also great to know that you appreciated our focus on sustainability and the quality of our bathroom amenities. We do appreciate your comments regarding the in-room provisions, including the milk and the absence of extra blankets or pillows. Your feedback is valuable and has been noted for review as we continue to refine our guest experience. Thank you again for your thoughtful feedback, and we hope to welcome you back again soon. Warm regards, Loata Leano Assistant Manager

Customer review rating 5.0/5

Wayne H. Business - Confirmed reviews ALL

As someone needing accommodation 2 nights a week for work for the next few years, I think I’ve found the place to stay. I like I can walk next door to eat, grab a drink etc. the room was great, bed was comfy, and the staff were very friendly and helpful.

Dear Wayne Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay and that our hotel suits your work-related accommodation needs so well. It’s great to know that you appreciated the convenience of the nearby dining options, the comfort of the room and bed, and the friendly, helpful service from our team. We truly value your kind comments and look forward to welcoming you back regularly over the coming years. Warm regards, Loata Leano Assistant Manager

Customer review rating 4.5/5

Les B. Solo - Confirmed reviews ALL

Friendly staff on arrival, well situated room, great pillows, a/c works great on low noise level. Only downside is the adjoining room door which interrupts the STL (Sound Transmission Level) of the dividing wall. I could clearly hear the voices from the adjoining room. Luckily, they came back later and kept their voices down and too the TV volume.

Dear Les Thank you for taking the time to share your feedback. We’re delighted to hear that your stay was perfect for your requirements and that you enjoyed the friendly service on arrival, the well-situated room, comfortable pillows, and the quiet, effective air conditioning. We do appreciate your comments regarding sound transmission from the adjoining room and understand how this may have impacted your comfort. Your feedback has been noted and shared with the relevant team as we continue to look for ways to improve our guests’ experience. Thank you again for your valuable feedback, and we hope to welcome you back again soon. Warm regards, Loata Leano Assistant Manager

Customer review rating 4.0/5

Anthony N. Business - Confirmed reviews ALL

My stay was satisfactory as it was close to my company office in NSW. I would like to add in my concerns about external cleaning of the site. I work for a company call Hard Surface Cleaners. I have forwarded my quotation to Stephen Cossetto. We can make your site next level clean externally! I look forward hearing back from you very soon regarding the quotation. You can email me on - an… Thankyou.

Dear Anthony Thank you for taking the time to share your feedback. We’re pleased to hear that your stay was satisfactory and that our location close to your office suited your needs. We also appreciate your comments regarding external cleaning of the site. Thank you for forwarding your quotation to Stephen Cossetto. The relevant team will review this and be in touch should there be any further interest or information required. We appreciate you choosing to stay with us and hope to welcome you back again in the future. Warm regards, Loata Leano Assistant Manager

Customer review rating 4.5/5

Lea G. Couples - Confirmed reviews ALL

Good stay

Dear Lee Thank you for your feedback. We’re pleased to hear that you had a good stay with us. We appreciate you choosing to stay at Mercure Sydney Blacktown and look forward to welcoming you back again soon. Warm regards, Loata Leano Assistant Manager

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Other web-users rate our hotel

  • 414 reviews 9.3/10 Location
  • 1,201 reviews 6.1/10 Room
  • 992 reviews 7.7/10 Service
  • 34 reviews 4.4/10 WiFi
  • 577 reviews 5.7/10 Cleanliness
  • 229 reviews 5.8/10 Breakfast
  • 214 reviews 4.4/10 Food
  • 11 reviews 6.9/10 Sustainability

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