Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.7/5 405 reviews

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Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 spacious contemporary rooms complete with kitchenettes, smart TVs and complimentary WiFi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79376, 150.89686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DINING ROOM

Get your day started the best way with breakfast in the dining room offering an assortment of hot and cold items.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  405 reviews

TripAdvisor Rating  2.0/5  9 reviews

DO NOT STAY

TripAdvisor rating 1.0/5

Wayne1955 TripAdvisor review

Dot points for review. I wrote a 4-page complaint to the Accor Group about the motel. Too big for a review, here are the dot points. Let the photos show the recent renovations Hmmm? DO NOT STAY. • Supposedly recently renovated. (Was closed for many months. Previously a Travelodge which was much better) • It is rated as a 4 star – NO WAY 2 ½ to 3 at the very best • Cracked bathroom tiles • Disgustingly dirty floors, walls and taps • Dirty cups and spoons (beware!) – check them out first • Unimaginable poor Customer Service, if you can call it that • $5 credit card fee – there is NO option to pay cash. • Hot water tap turned to full for 3 minutes to get luke warm water at very low pressure, no need to turn on the cold tap. • No where to place toiletries There is a positive, there is a Club attached to the Motel with good food at reasonable prices.

Disappointed

Customer review rating 2.0/5

Alan Business - Confirmed reviews ALL

It started with an assistant manager bordering on arrogant over where I parked ,I was in a truck but left enough room for traffic to pass, but he wouldn't have a bar of it. Then to have to finish checking in myself,,, very unpleasant, and unprofessional when your spoken to as if you should know what to do.... I do not work for you... Put bluntly its only because of the club I stayed there. I have stayed there many times over the years when it was travelodge and it was always a pleasant experience.

Great stay staff extremely helpful & friendly

Customer review rating 5.0/5

Trevor B. Couples - Confirmed reviews ALL

Top stay excellent staff great location room was spotless clean Overall Excellent

Me and my son had avery good time t Mercure`s hotel.

Customer review rating 5.0/5

Muhabat A. Friends - Confirmed reviews ALL

Nice and friendly staff and nice service. nice food. hank you.

well located

Customer review rating 4.0/5

Les C. Couples - Confirmed reviews ALL

we had a disable room the grab handle in the shower is way to low if you had a fall you would be on the floor before you could grab the handle. Plus the lights all had to be on it you want to use the bath room

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Other web-users rate our hotel

  • 249 reviews 9.5/10 Location
  • 612 reviews 5.8/10 Room
  • 425 reviews 6.9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 315 reviews 5.5/10 Cleanliness
  • 126 reviews 3.8/10 Breakfast
  • 116 reviews 3.9/10 Food
  • 114 reviews 6/10 Value

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