Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.7/5 405 reviews

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Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 spacious contemporary rooms complete with kitchenettes, smart TVs and complimentary WiFi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Sydney Blacktown

170 Reservoir Road

GPS:-33.79376, 150.89686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Get your day started the best way with breakfast in the dining room offering an assortment of hot and cold items.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  405 reviews

TripAdvisor Rating  2.0/5  9 reviews


TripAdvisor rating 1.0/5

Wayne1955 TripAdvisor review

Dot points for review. I wrote a 4-page complaint to the Accor Group about the motel. Too big for a review, here are the dot points. Let the photos show the recent renovations Hmmm? DO NOT STAY. • Supposedly recently renovated. (Was closed for many months. Previously a Travelodge which was much better) • It is rated as a 4 star – NO WAY 2 ½ to 3 at the very best • Cracked bathroom tiles • Disgustingly dirty floors, walls and taps • Dirty cups and spoons (beware!) – check them out first • Unimaginable poor Customer Service, if you can call it that • $5 credit card fee – there is NO option to pay cash. • Hot water tap turned to full for 3 minutes to get luke warm water at very low pressure, no need to turn on the cold tap. • No where to place toiletries There is a positive, there is a Club attached to the Motel with good food at reasonable prices.


Customer review rating 2.0/5

Alan Business - Confirmed reviews ALL

It started with an assistant manager bordering on arrogant over where I parked ,I was in a truck but left enough room for traffic to pass, but he wouldn't have a bar of it. Then to have to finish checking in myself,,, very unpleasant, and unprofessional when your spoken to as if you should know what to do.... I do not work for you... Put bluntly its only because of the club I stayed there. I have stayed there many times over the years when it was travelodge and it was always a pleasant experience.

Great stay staff extremely helpful & friendly

Customer review rating 5.0/5

Trevor B. Couples - Confirmed reviews ALL

Top stay excellent staff great location room was spotless clean Overall Excellent

Me and my son had avery good time t Mercure`s hotel.

Customer review rating 5.0/5

Muhabat A. Friends - Confirmed reviews ALL

Nice and friendly staff and nice service. nice food. hank you.

well located

Customer review rating 4.0/5

Les C. Couples - Confirmed reviews ALL

we had a disable room the grab handle in the shower is way to low if you had a fall you would be on the floor before you could grab the handle. Plus the lights all had to be on it you want to use the bath room

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Other web-users rate our hotel

  • 249 reviews 9.5/10 Location
  • 612 reviews 5.8/10 Room
  • 425 reviews 6.9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 315 reviews 5.5/10 Cleanliness
  • 126 reviews 3.8/10 Breakfast
  • 116 reviews 3.9/10 Food
  • 114 reviews 6/10 Value

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