Grand Mercure The Hills Lodge 4.5 stars

Customer review rating 4.6/5 3,210 reviews

ALLSAFE approved hotel

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Room 1

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Grand Mercure The Hills Lodge
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+ 23 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • KINGSFORD SMITHPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Grand Mercure The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
(Corner Windsor Rd)
2154 castle hill
australia

Tel: +61296803800

Fax: (+61)2/98991182

Check-in from 14h00

Check out up to 11h00

  • PARRAMATTA :  NORTH PARRAMATTA

  • WINDSOR ROAD :  601 NORWEST

  • SEVEN HILLS :  WEST SEVEN HILLS

  • By plane

    KINGSFORD SMITH At 40km / 24.86 miles - Shuttle paying

GPS :-33.730104, 150.973204

Our accommodation(s)

We offer a variety of rooms starting with our Deluxe & Twin Share, with Disabled access rooms. We also have some self contained Suites, as well as several Superior Rooms & Suites.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 5
  • Area: From 32 / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Superior Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar

Superior Room 1 Queen Bed and Balcony

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

NOBLES RESTAURANT

Type of cuisine: International

Chef Ryan Goetzke has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOBLES BAR

Non contractual photo

Adjacent to the restaurant, Nobles Bar features a beautiful outdoor courtyard.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 182

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 145 people

Find out more

Our guest reviews for
Grand Mercure The Hills Lodge

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,210 reviews

tripadvisor

TripAdvisor Rating 4.5/5

614 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

good stay

Customer review rating 5.0/5

Sh Couples - 12/04/2021 Confirmed reviews ALL

kind staff, very comfort

Lovely hotel

Customer review rating 4.5/5

Rebecca P. Families - 11/04/2021 Confirmed reviews ALL

Clean, spacious & a great location

Always good

Customer review rating 5.0/5

Sharon H. Business - 10/04/2021 Confirmed reviews ALL

I have been staying at the Lodge for 29 years - it feels like home - I think in all that time the staff have rarely changed. Meticulously cared for and the entire place is beautifully maintained. I am made to feel like I am at home - thank you Chris & Co

Nice stay

Customer review rating 4.0/5

Robert Couples - 10/04/2021 Confirmed reviews ALL

Room was nice and clean but no welcome letter was there as we are Accor members. Was going to book lunch but decided against it as the reception from the lady was a bit abruptl and was told we could not use our Accor card to obtain a discount. But we did have breakfast there and the service was excellent the waitress were lovely. Just felt like being a Accor member did not matter!

Customer review rating 5.0/5

Neil B. Business - 09/04/2021 Confirmed reviews ALL

Always treated very well and the accommodation is always excellent

Very comfortable

Customer review rating 4.5/5

Neil M. Families - 07/04/2021 Confirmed reviews ALL

Nice hotel, the manager was extremely helpful and kind. Great facilities.

Great stay

Customer review rating 5.0/5

Katie Families - 07/04/2021 Confirmed reviews ALL

Our room and hotel facilities were super clean and wel serviced. The staff were professional and friendly with every interaction

Another great stay

Customer review rating 4.5/5

Wes Families - 07/04/2021 Confirmed reviews ALL

Another great stay at the hills lodge, rooms big enough for a family, clean modern rooms. Kids enjoy the pool with staff showing great patience a young soccer team of kids taking over the hotel! As always the staff are so accommodating, especially mention to the manager who always goes above and beyond

Amazing location

Customer review rating 5.0/5

Adam M. Business - 06/04/2021 Confirmed reviews ALL

All staff are so welcoming all the time there is never an issue and nothing is ever to hard.

Really enjoyed our stay!

Customer review rating 4.5/5

Camilla A. Couples - 04/04/2021 Confirmed reviews ALL

Great venue, and perfect spot for a wedding. Helpful and welcoming staff and nice overall feel. We really enjoyed our whole experience!

Great Location

Customer review rating 4.0/5

Willem D. W. Couples - 01/04/2021 Confirmed reviews ALL

Quite clean great surroundings!

disappointing. The room I was advised we could have when we booked three hours earlier was not available and we were given a room in a location I did not want.

Customer review rating 1.5/5

Jenny G. Families - 01/04/2021 Confirmed reviews ALL

As above

Lovely Place

Customer review rating 4.5/5

Mikeylewissmith! Business - 31/03/2021 Confirmed reviews ALL

The Grand Mercure Hills Lodge is a lovely hotel with a peaceful setting considering it is among one of the busiest areas in the Northwest of Sydney. Lovely rooms, great decor, clean & fresh. Nice little bar & restaurant with open fire (for winter months) and friendly staff. It's one of those places that is fantastic to work in & out of...like coming home at the end of a day to relax.

Customer review rating 5.0/5

Graeme R. Families - 30/03/2021 Confirmed reviews ALL

We had a family dinner for 21 family members and are very happy with the effort of your staff members Cheryl Brookes and our super hostess in the dining room Katherine. The menu was well selected by Cheryl and the service at the table was excellent.

Comfortable and roomy

Customer review rating 4.5/5

Jeanette Couples - 30/03/2021 Confirmed reviews ALL

Visiting from northern NSW and found your hotel to be quite elegant and well appointed.

Lovely

Customer review rating 5.0/5

Belinda Families - 30/03/2021 Confirmed reviews ALL

2nd stay here and I love it every time. Fresh, clean, easy access, happy and helpful staff, comfy beds and well planned out rooms. Hopefully I will stay again next year.

Lovely place to stay

Customer review rating 4.0/5

Linda Families - 29/03/2021 Confirmed reviews ALL

Came for 2 nights to attend a wedding in the hotel. Everything was very nice , our room was very clean and nicely decorated. Room staff were great, and all requests were dealt with immediately and I was made to feel that nothing was too much trouble. Pool was fantastic. Breakfasts delicious.

Amazing staff

Customer review rating 5.0/5

Laura Friends - 29/03/2021 Confirmed reviews ALL

Nice stay

Great stay, friendly staff

Customer review rating 4.5/5

Brett Solo - 28/03/2021 Confirmed reviews ALL

I recently stayed 2 nights and was very impressed by the room, the comfort of the bed and the friendly helpful staff. All encounters with staff they were always professional, happy and helpful. The food was great and a nice added surprise I then picking up my room key was also a drink voucher for the bar. I will definitely return!

Customer review rating 4.5/5

Karin Business - 27/03/2021 Confirmed reviews ALL

Very friendly team members on reception and restaurant. Clean room, comfortable bed.

Our most recent 20 reviews

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