Peppers The Hills Lodge 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,622 reviews

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Description

Hotel extras

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Our accommodation(s)

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Room 1

Hotel location

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,622 reviews

Customer review rating 5.0/5

Merinda A. Business - Confirmed reviews ALL

Hi Merinda, Thank you for your wonderful feedback and thoughtful suggestion. We’re delighted you enjoyed your lovely room and our helpful staff. It’s especially pleasing to hear everyone made you feel well looked after. We appreciate your suggestion regarding room service ordering and charging. We understand how convenient this would be for business travellers. Your feedback will certainly be shared with our team. We’re always looking for ways to make stays easier. We look forward to welcoming you back again soon. Kind Regards Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Ian J. Families - Confirmed reviews ALL

Hi Ian, Thank you for staying with us during such a meaningful occasion. We’re pleased our team helped make your experience comfortable. It’s wonderful to hear our front-of-house team made you feel welcomed. We truly appreciate your kind comments about their service. We’re sorry breakfast did not meet your expectations. Your feedback is important and will be shared with our team. We’ll certainly look at how we can improve our breakfast offering. Thank you again for your honest and thoughtful feedback. Kind Regards, Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Chris W. Business - Confirmed reviews ALL

Hi Chris, Thank you so much for your continued support and for choosing to stay with us time and time again. It’s always especially rewarding to hear from returning guests, and we’re thrilled that we continue to meet your expectations. We’re delighted you enjoyed your room and had a comfortable night’s sleep, and it’s great to know you appreciated the relaxed atmosphere in our restaurant for dinner. We aim to create a place where guests can settle in, unwind and enjoy their time with us, so your comments are wonderful to hear. We genuinely appreciate your loyalty and look forward to welcoming you back again soon. It’s always a pleasure having you stay with us! Kind Regards Fazleen Khan Front Office Manager

Customer review rating 4.5/5

Janette B. Families - Confirmed reviews ALL

Hi Janette, Thank you for sharing your experience and kind comments. We’re pleased your room was clean and comfortable. It’s lovely to hear you would consider staying again. We sincerely apologise that milk wasn’t provided for your tea. We also apologise for the unpleasant issue you encountered outside. We understand how disappointing and unsettling that must have been. Your feedback has been shared with our team for attention. We truly appreciate your understanding and hope to welcome you again. Kind Regards Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Leighton D. M. Friends - Confirmed reviews ALL

Hi Leighton, Thank you for the wonderful feedback! We’re so pleased to hear you had a great stay and that our team made a positive impression. It’s always encouraging to know that our staff’s friendly service helped make your time with us enjoyable. We really appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back again soon for another great stay. Kind Regards Fazleen Khan Front Office Manager

Other web-users rate our hotel

  • 295 reviews 8.8/10 Location
  • 919 reviews 8.2/10 Room
  • 902 reviews 8.9/10 Service
  • 47 reviews 1.7/10 WiFi
  • 466 reviews 8.3/10 Comfort
  • 367 reviews 7.3/10 Food
  • 357 reviews 8.4/10 Cleanliness
  • 300 reviews 7.7/10 Amenities

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