Peppers The Hills Lodge 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,630 reviews

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Description

Hotel extras

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Our accommodation(s)

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Hotel location

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,630 reviews

Customer review rating 4.5/5

Bev C. Couples - Confirmed reviews ALL

Lovely staff, room ready well before the advertised check in time which was wonderful for us. Short walk to the local Tavern for dinner, uncovered secure parking, clean comfortable room

Hi Bev, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay with us and that our team helped make your arrival a smooth and welcoming one. We know how valuable an early check-in can be after travelling, so we’re pleased we could have your room ready ahead of time. It’s also wonderful to hear you found the room clean and comfortable, enjoyed the convenience of our secure parking, and were able to explore the local area and nearby tavern for dinner. We truly appreciate your kind words and hope to welcome you back again soon for another relaxing stay! Kind Regards Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Helen B. Families - Confirmed reviews ALL

Very pleasant and restaurant is great

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kind Regards, Fazleen Khan Front Office Manager

Customer review rating 4.0/5

Vanessa B. Families - Confirmed reviews ALL

On arrival parking was pretty limited but that was due to Peppers popularity: 2 separate wedding events were taking place with associated parties of guests. We were warmly welcomed at reception and made our way to our generously proportioned room on the adjacent ground level. The room was large and airy; with a comfortable Queen bed, mini bar and fridge, sofa and television. The bathroom was large with lots of countertop space either side of the vanity and great water pressure in the shower. I appreciated the supply of face towels as I’ve found that, increasingly, these have been dropped off the bathroom linen supply - we use them to lay out wet toothbrushes so they don’t puddle the counter top. My one gripe is something I find with just about every hotel: poor quality sleep pillows. Two pillows arch neck support unnaturally; yet one offers little or no support. It would be wonderful if all hotels would invest in good quality pillows!I However; Peppers offers very comfortable accommodation with included on-site parking at ground level … we’re over hotels charging $30-$50 parking per night with no guarantee of a park on arrival or when we leave the premises. We recommend Peppers for your next stay; we have used the hotel several times and the service and accommodation has been consistently good. A last word to the wise … do not automatically book with a third party - we secured a significantly lower price for exactly the same room/same date by booking with the hotel directly - another bonus that was much appreciated.

Dear Vanessa, Thank you for taking the time to share such a detailed review of your recent stay with us. We’re delighted to hear you chose to celebrate a special occasion here and that you found the room spacious, comfortable, and well-appointed. It’s also wonderful to know our team made you feel welcome on arrival. We appreciate your understanding regarding the busy atmosphere during your stay, and we’re pleased the convenience of our on-site parking still added value to your experience. Thank you as well for your honest feedback about the pillows. We understand how important a good night’s sleep is, and your comments have been noted as we continually look for ways to improve our guest comfort. It’s especially rewarding to hear that you continue to return to stay with us and that your experiences have been consistently positive. Your recommendation truly means a great deal. We look forward to welcoming you back again for another special occasion in the future. Sincerely, Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Warwick S. Couples - Confirmed reviews ALL

We stay there once a year for a local sporting presentation night and always find check in quick, the staff friendly and efficient. The rooms are clean and comfortable and breakfast is always hot and fresh.

Dear Warwick, Thank you for your continued loyalty and for sharing your experience with us. We’re so pleased to hear that your annual stays for the sporting presentation night are consistently enjoyable. It’s great to know that you find our check-in process smooth, our team friendly and efficient, and that you enjoy the comfort of our rooms and the quality of breakfast. We truly appreciate your kind words and look forward to welcoming you back again next year. Sincerely, Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Chris N. Families - Confirmed reviews ALL

Lovely hotel , very comfortable, spotless rooms & exceptional accomodating staff.

Dear Chris, Thank you for your lovely feedback. We’re so pleased to be your hotel of choice when visiting Sydney—it truly means a lot to our team. It’s wonderful to hear you enjoyed the comfort and cleanliness of our rooms, as well as the service from our staff. We look forward to welcoming you back again soon. Sincerely, Fazleen Khan Front Office Manager

Other web-users rate our hotel

  • 284 reviews 8.8/10 Location
  • 901 reviews 8.5/10 Room
  • 900 reviews 8.9/10 Service
  • 43 reviews 1.9/10 WiFi
  • 454 reviews 8.8/10 Comfort
  • 375 reviews 7.6/10 Food
  • 357 reviews 8.9/10 Cleanliness
  • 292 reviews 7.8/10 Amenities

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