Peppers The Hills Lodge 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,621 reviews

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Description

Hotel extras

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Our accommodation(s)

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Hotel location

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,621 reviews

Customer review rating 4.5/5

Fred H. Couples - Confirmed reviews ALL

Good location and welcoming staff.

Hi Fred, Thank you for your kind words! We're delighted to hear that you enjoyed our convenient location and felt welcomed by our team. Creating a warm and friendly experience for our guests is something we take great pride in. We look forward to welcoming you back again soon! Kind Regards Fazleen Khan Front Office Manager

Customer review rating 5.0/5

Sarah M. Business - Confirmed reviews ALL

Excellent check and check out and lovley room - comfy, spacious and clean.

Hi Sarah Thank you for your wonderful review! We're so pleased to hear that you had a smooth check-in and check-out experience and that you enjoyed your room. It's great to know you found the room comfortable, spacious, and spotless—our team takes great pride in creating a relaxing and welcoming environment for our guests. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Kind Regards Fazleen Khan Front Office Manager

Customer review rating 4.5/5

Emily D. Business - Confirmed reviews ALL

We recently had a group of about 16 staff stay for the first time at Peppers Lodge, and overall, the experience was very positive. The standout for us was the quality of your staff. Across reception, service areas, and the spa, team members were consistently described as warm, friendly, relaxed yet highly professional, and always willing to go the extra mile. Nothing ever felt like a bother, which made a real difference to our stay. The rooms were another highlight—clean, well-presented, and very comfortable. The beds were exceptional, and several team members specifically appreciated being able to open windows for fresh air. The quiet air conditioning and overall room ambiance also contributed to a restful stay. The facilities were excellent. Guest access to the gym was a big bonus, and the spa experience was highly praised. The grounds and overall atmosphere of the lodge were described as beautiful, with a relaxed and welcoming feel that made coming “home” after a full day even more enjoyable. Thank you again for hosting our group so well. A comfortable and welcoming place to stay genuinely enhances events like ours, and we greatly appreciated the care shown by your team. We would certainly consider returning in the future.

Dear Emily, Thank you for taking the time to share such a thoughtful and detailed review of your group's recent stay at Peppers Lodge. It was a pleasure to welcome your team, and we are delighted to hear that your experience was such a positive one. We are especially grateful for your kind comments about our team. Providing warm, genuine hospitality is at the heart of what we do, and it is wonderful to know that our reception, service, and spa staff helped make your stay memorable. We will be sure to share your feedback with the entire team, who will be thrilled to know their efforts were appreciated. We are also pleased that your group enjoyed the comfort of our rooms, particularly the quality of the beds, the fresh air from opening the windows, and the peaceful atmosphere. Creating a relaxing environment where guests can unwind and recharge is something we take great pride in. It is fantastic to hear that the gym, spa, beautiful grounds, and overall ambiance of the lodge enhanced your stay. We strive to provide a welcoming retreat for both leisure and corporate guests, and your comments reassure us that we are achieving that goal. Kind Regards Fazleen Khan Front Office Manager

Customer review rating 4.5/5

Burton R. Business - Confirmed reviews ALL

Staff helpful, food great

Dear R., Thank you for your positive feedback. We are delighted to hear that our convenient location suited your work needs and that you enjoyed the quality of our food offerings. It is especially pleasing to know our team provided helpful and professional service throughout your stay. We truly appreciate your kind comments and look forward to welcoming you back again in the future. Kind regards, Hotel Management

Customer review rating 5.0/5

Warren M. Business - Confirmed reviews ALL

Overnight stay for work. Accommodated 50+ staff. Lunches, dinner and morning/afternoon tea included. Highly recommended.

Hi Warren, Thank you for your wonderful review! It was a pleasure hosting your group, and we’re so pleased to hear that your overnight work stay was a positive experience for everyone. We’re glad the meals and catering throughout the day met your expectations, and we truly appreciate your recommendation. We hope to welcome you and your team back again in the future. Kind Regards Fazleen Khan Front Office Manager

Other web-users rate our hotel

  • 284 reviews 8.8/10 Location
  • 901 reviews 8.5/10 Room
  • 898 reviews 8.9/10 Service
  • 44 reviews 1.9/10 WiFi
  • 456 reviews 8.9/10 Comfort
  • 378 reviews 7.5/10 Food
  • 359 reviews 8.9/10 Cleanliness
  • 294 reviews 7.9/10 Amenities

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