Mercure Penrith 4 stars

Name: Mercure Penrith
Address: PENRITH, 2750, AUSTRALIA
Telephone: (+61)2/47217700
Rating: 4.2

Customer review rating 4.2/5 9,784 reviews

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+ 18 Services

Mercure Penrith

Hotel for travellers looking for local and authentic experiences

Feel welcome staying with us! h9877@accor.com - 02 4721 7700

Andrew Hills, Hotel Manager

Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. The hotel has 222 rooms featuring flat-screen TVs, cable TV, air-conditioning, WIFI Internet access. Additional facilities include a gym, outdoor swimming pool, BBQ area and parking.

Located at the foot of Blue Mountains and adjacent to Penrith Panthers World of Entertainment, Mercure Penrith is at the gateway to Western Sydney. Attractions include Sydney's Wet'N'Wild, Indoor Skydiving and white water rafting.

Hotel extras

Enjoy Nightlife & Theatres
Abundance of Adventure Attractions
Adjoining Conference Centre
Near Speciality shopping
Walk to Restaurants and Bars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet AccessPaying
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas (Paying)
- WIFI in your room (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Public outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check-in (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- Late Check-out (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Babysitting on request

BreakfastPaying
1 Bar(s)
Room service
- Cold snacks
- Opening hours : Week 0:00 - 23:59
- Opening hours : Week-end 0:00 - 23:59

Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service availablePaying

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Swimming pool
Parking
Fitness centre
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar

Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi (Extra)
- High Speed internet (Extra)
- High speed transmission line
- WiFi at the hotel (Extra)
- WiFi in the communal areas (Extra)

Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access(Extra)
- High Speed WiFi (Extra)
- High Speed internet (Extra)
- High speed transmission line
- WiFi at the hotel (Extra)
- WiFi in the communal areas (Extra)

- 250 parking spaces
- On site
- Parking opened 24/7
- Public
- 250 parking spaces
- On site
- Parking opened 24/7
- Public

Car Park
- 250 parking spaces
- On site
- Parking opened 24/7
- Public
Carpark
- 250 parking spaces
- On site
- Parking opened 24/7
- Public

Breakfast à la carte (Extra)
Hot meals
null Bar(s)

Breakfast(Extra)

Breakfast à la carte (Extra)
Room service

Hot meals
null Bar(s)

Spa - Fitness Centre
- On site
- Outside

Spa - Fitness Centre
Swimming pool - Pool
- On site
- Outside

Babysitting on request

Babysitting on request

- 222 non-smoking rooms
- 222 rooms
- 3 rooms for people with reduced mobility
- 5 floors
- null connecting rooms
English
- 100% non-smoking hotel
- Air Conditioning
Safe deposit box at reception

Hotel informations
- 222 non-smoking rooms
- 222 rooms
- 3 rooms for people with reduced mobility
- 5 floors
- null connecting rooms
Languages spoken at the hotel

English
Service And Equipment
- 100% non-smoking hotel
- Air Conditioning
Services available at reception

Safe deposit box at reception

Hotel location

Mercure Penrith

Panther Place
2750 penrith
australia

Tel: +61247217700

Fax: (+61)2/47322928

Contact email :

Check-in from 14h00

Check out up to 11h00

By plane
SYDNEY AIRPORT At 85km / 52 miles
By train
PENRITH RAILWAY At 3km / 2 miles

GPS :-33.760686, 150.684056

Our accommodation(s)

Rooms (6)

Standard Queen Room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Double Double Room

Max. number of persons: 4
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior King Room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Deluxe King Room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Mountain view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Family Room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Deluxe Family Room

Max. number of persons: 4
Area: From 32 m² / 344 sq ft
Views: Mountain view *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

BAR

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Great stay

Thomas Business - 06/04/2021 Confirmed reviews ALL

Nice location, nice staff, clean and tidy rooms, good breakfast services and comfortable beds.

Dear Mr W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Great location, friendly efficient staff

Robyn W. Friends - 06/04/2021 Confirmed reviews ALL

A quick overnight stay in Penrith, front desk staff were amazingly efficient and friendly rearranging rooms to suit our party without the need to ask! Rooms were clean and well appointed.

Dear Robyn W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Very welcoming, could not fault anything at all.

Graeme S. Business - 04/04/2021 Confirmed reviews ALL

Sahara and team looked after us extremely well. Both myself and my family look forward to returning.

Dear Mr S., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular Sahara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located

Linda Friends - 04/04/2021 Confirmed reviews ALL

Our stay was fine, the location was good as we had a 50th party at the Penrith panthers, the room was lovely & clean but an annoying thing was the aircon kept switching off and the toilet door would not slide.

Dear Mr & Mrs A., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive feedback. I will share your comments with our team and will have a look at both the aircon and also the bathroom door. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Clean, Friendly, Good location.

Kim Families - 04/04/2021 Confirmed reviews ALL

Friendly and helpful front desk staff, room was great, location was great.

Dear Ms B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Friendly staff

Steven Friends - 04/04/2021 Confirmed reviews ALL

Overall happy. Just water pressure is low from the shower.

Dear Mr H., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located and a good stay

Carleen M. Families - 04/04/2021 Confirmed reviews ALL

I live in Tathra and needed accommodation to attend my brother's memorial service in the area. I found the staff very obliging and helpful in every way. My other family members who also stayed at the Mecure appreciated the help given by staff members.

Dear Ms M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Clean but the worst, most uncomfortable bed

Cheryl S. Friends - 04/04/2021 Confirmed reviews ALL

The worse time on a too hard mattress that left me unable to move the next day.

Dear Ms S., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comment in regards to the mattress and that it was to firm. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your sharing your concerns, and hope this will not deter you from choosing other Mercure Hotels in the future. Regards, Andrew Hills General Manager

Well located.

Ian M. Couples - 03/04/2021 Confirmed reviews ALL

Only stay for one night and loved the 24 hr reception which allowed us to check out early morning as we had a long way to travel.

Dear Mr m., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope we have the opportunity to welcome you back again when travelling through. Regards, Andrew Hills General Manager

Well located

Coleen F. Couples - 03/04/2021 Confirmed reviews ALL

Friendly staff and clean rooms

Dear Ms F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located.

A W. Families - 03/04/2021 Confirmed reviews ALL

We had just one night stay but it was brilliant, from check in to check out, room was clean, the facilities fantastic and just a short walk to any restaurant of your choice.

Dear Ms W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Anonymous Business - 02/04/2021 Confirmed reviews ALL

Clean and quite

Dear Mr I., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Excellent, convenient and pleasant experience

Aaron Business - 01/04/2021 Confirmed reviews ALL

Very courteous staff, who were very welcoming on my arrival. All in all a very pleasant experience.

Dear Mr J., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located , friendly staff

Anonymous Families - 31/03/2021 Confirmed reviews ALL

The hotel workers where very friendly and awesome

Dear Chrystal R., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Good location to Panthers

Gary L. Couples - 30/03/2021 Confirmed reviews ALL

Overnight getaway. Conveniently located and well appointed.

Dear Gary L., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Clean

Anonymous Families - 30/03/2021 Confirmed reviews ALL

I thought it was ridiculous we had to walk outside the hotel into Panthers for our function rather than using the internal doors... I had children with me and leaving Panthers Club to walk outside to the adjoining hotel was a safety risk.

Dear Ms W., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comments in regards to accessing Panthers from outside which unfortunately is restricted at the moment. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I am working with Panthers to have the doors reopened to make moving between the two venues easier for all guests. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew Hills General Manager

Great Stay

Evelyne B. Families - 30/03/2021 Confirmed reviews ALL

We are attending a family engagement party at Mulgoa and booked to stay that night due to the torrential rains two weeks ago. It was a lovely hotel and we would definitely stay there again.

Dear Evelyne B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Convenient stay, comfortable

Geoff W. Business - 29/03/2021 Confirmed reviews ALL

It's a nice clean place to stay. The courtyard is quite a nice place to enjoy the view and a drink. The rooms are quiet enough and there's a gym. Staff are nice and helpful too!

Friendly staff

Matt Friends - 28/03/2021 Confirmed reviews ALL

Well priced and friendly staff

Dear Mr S., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Good Stay

Carolyn C. Friends - 28/03/2021 Confirmed reviews ALL

We found all staff most helpful. We had been evacuated from other accommodation in Penrith and the desk staff on the Sunday afternoon were very accommodating in locating us a comfortable room. We live on the far north coast of NSW and could not return home due to road cuts with flooding so our stay at the Mecure Penrith lasted for 4 nights.

Dear Ms C., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Our most recent 20 reviews

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