Mercure Penrith 4 stars

Customer review rating (ALL Rating) 4.5/5 2,236 reviews

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Description

Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Close to the upcoming Western Sydney Airport

  • Walk to Restaurants and Bars

Our accommodation(s)

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Hotel location

Mercure Penrith

Panther Place
2750 PENRITH
Australia

GPS:-33.7582, 150.68321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,236 reviews

TripAdvisor Rating  3.9/5  197 reviews

Customer review rating 5.0/5

Nicola L. Families - Confirmed reviews ALL

We have stayed at this hotel for years now. Rooms are always clean with nice products. Staff are lovely and accommodating. This time we did have issues with our air conditioning but the staff were more than happy to give us another room right away. Always a pleasure!

Customer review rating 5.0/5

David G. Families - Confirmed reviews ALL

Plenty of places to dine within walking distance.

Good evening, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the variety of dining options available nearby. We hope to welcome you back for another enjoyable experience in the future. Kind regards, Mercure Penrith

Customer review rating 3.5/5

Shane M. Couples - Confirmed reviews ALL

Pillows need to be addressed in the room - way way too soft.

Good afternoon, Thank you for sharing your feedback regarding the pillows in your room. We appreciate your comments and will take them into consideration as we continually strive to improve our guest experience. Kind regards, Mercure Penrith

Customer review rating 2.5/5

Inskip D. G. Business - Confirmed reviews ALL

SO I was there for work and unfortunately I was leaveing early and getting back late, the option of food and facilities outside of that time was hard unless going to local area, this was an inconvience as it required log wait times for delivery. I tried to bring a meal to mircowave and i had not facilities that i was aware of to eat this. So the campany just paid for a4 walls, a roof and a bed. Staff were great, Room was clean, no complaints on that end

Good evening, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Penrith. I am pleased to hear that you found our staff to be great and that your room met cleanliness standards. However, I regret to learn that you encountered challenges with dining options during your stay. We strive to provide a comfortable experience, and I understand how limited food options can be inconvenient for guests with busy schedules. While our hotel offers limited dining facilities, we appreciate your suggestion regarding meal preparation options. Your insights are valuable as we continue to enhance our guest experience. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Kind regards, Mercure Penrith

Customer review rating 5.0/5

Brett M. Couples - Confirmed reviews ALL

Great

Good morning, Thank you for your feedback. We appreciate your recognition of the convenience of our hotel. If you have any specific suggestions for improvement or enhancements, please feel free to share them with us. Kind regards Mercure Penrith.

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Other web-users rate our hotel

  • 660 reviews 9.6/10 Location
  • 1,265 reviews 7.6/10 Room
  • 1,203 reviews 9.2/10 Service
  • 17 reviews 6.6/10 WiFi
  • 608 reviews 8.1/10 Cleanliness
  • 280 reviews 7.8/10 Amenities
  • 155 reviews 6.9/10 Value
  • 117 reviews 7.1/10 Breakfast

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