Mercure Penrith 4 stars

Customer review rating 4.2/5 9,784 reviews

ALLSAFE approved hotel

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Mercure Penrith
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+ 18 Services

Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Near Speciality shopping

  • Walk to Restaurants and Bars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business centre
  • Copy/print service availablePaying

Hotel location

Mercure Penrith

Panther Place
2750 penrith
australia

Tel: +61247217700

Fax: (+61)2/47322928

Check-in from 14h00

Check out up to 11h00

  • By plane

    SYDNEY AIRPORT At 85km / 52 miles

  • By train

    PENRITH RAILWAY At 3km / 2 miles

GPS :-33.760686, 150.684056

Our accommodation(s)

Standard Queen Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Double Double Room

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior King Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe King Room

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Family Room

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

BAR

Non contractual photo

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Penrith

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,784 reviews

tripadvisor

TripAdvisor Rating 4.0/5

154 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Great stay

Customer review rating 5.0/5

Thomas Business - 06/04/2021 Confirmed reviews ALL

Nice location, nice staff, clean and tidy rooms, good breakfast services and comfortable beds.

Dear Mr W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Great location, friendly efficient staff

Customer review rating 4.5/5

Robyn W. Friends - 06/04/2021 Confirmed reviews ALL

A quick overnight stay in Penrith, front desk staff were amazingly efficient and friendly rearranging rooms to suit our party without the need to ask! Rooms were clean and well appointed.

Dear Robyn W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Very welcoming, could not fault anything at all.

Customer review rating 5.0/5

Graeme S. Business - 04/04/2021 Confirmed reviews ALL

Sahara and team looked after us extremely well. Both myself and my family look forward to returning.

Dear Mr S., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular Sahara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located

Customer review rating 4.0/5

Linda Friends - 04/04/2021 Confirmed reviews ALL

Our stay was fine, the location was good as we had a 50th party at the Penrith panthers, the room was lovely & clean but an annoying thing was the aircon kept switching off and the toilet door would not slide.

Dear Mr & Mrs A., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive feedback. I will share your comments with our team and will have a look at both the aircon and also the bathroom door. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Clean, Friendly, Good location.

Customer review rating 4.0/5

Kim Families - 04/04/2021 Confirmed reviews ALL

Friendly and helpful front desk staff, room was great, location was great.

Dear Ms B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Friendly staff

Customer review rating 4.0/5

Steven Friends - 04/04/2021 Confirmed reviews ALL

Overall happy. Just water pressure is low from the shower.

Dear Mr H., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located and a good stay

Customer review rating 5.0/5

Carleen M. Families - 04/04/2021 Confirmed reviews ALL

I live in Tathra and needed accommodation to attend my brother's memorial service in the area. I found the staff very obliging and helpful in every way. My other family members who also stayed at the Mecure appreciated the help given by staff members.

Dear Ms M., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Clean but the worst, most uncomfortable bed

Customer review rating 4.0/5

Cheryl S. Friends - 04/04/2021 Confirmed reviews ALL

The worse time on a too hard mattress that left me unable to move the next day.

Dear Ms S., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comment in regards to the mattress and that it was to firm. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I appreciate your sharing your concerns, and hope this will not deter you from choosing other Mercure Hotels in the future. Regards, Andrew Hills General Manager

Well located.

Customer review rating 4.0/5

Ian M. Couples - 03/04/2021 Confirmed reviews ALL

Only stay for one night and loved the 24 hr reception which allowed us to check out early morning as we had a long way to travel.

Dear Mr m., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope we have the opportunity to welcome you back again when travelling through. Regards, Andrew Hills General Manager

Well located

Customer review rating 5.0/5

Coleen F. Couples - 03/04/2021 Confirmed reviews ALL

Friendly staff and clean rooms

Dear Ms F., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located.

Customer review rating 5.0/5

A W. Families - 03/04/2021 Confirmed reviews ALL

We had just one night stay but it was brilliant, from check in to check out, room was clean, the facilities fantastic and just a short walk to any restaurant of your choice.

Dear Ms W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager
Customer review rating 4.5/5

Anonymous Business - 02/04/2021 Confirmed reviews ALL

Clean and quite

Dear Mr I., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Excellent, convenient and pleasant experience

Customer review rating 5.0/5

Aaron Business - 01/04/2021 Confirmed reviews ALL

Very courteous staff, who were very welcoming on my arrival. All in all a very pleasant experience.

Dear Mr J., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Well located , friendly staff

Customer review rating 5.0/5

Anonymous Families - 31/03/2021 Confirmed reviews ALL

The hotel workers where very friendly and awesome

Dear Chrystal R., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Good location to Panthers

Customer review rating 5.0/5

Gary L. Couples - 30/03/2021 Confirmed reviews ALL

Overnight getaway. Conveniently located and well appointed.

Dear Gary L., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Clean

Customer review rating 3.5/5

Anonymous Families - 30/03/2021 Confirmed reviews ALL

I thought it was ridiculous we had to walk outside the hotel into Panthers for our function rather than using the internal doors... I had children with me and leaving Panthers Club to walk outside to the adjoining hotel was a safety risk.

Dear Ms W., Thank you for taking the time to tell us about your experience at the Mercure Penrith. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have taken on board your comments in regards to accessing Panthers from outside which unfortunately is restricted at the moment. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I am working with Panthers to have the doors reopened to make moving between the two venues easier for all guests. I appreciate your sharing your concerns, and hope that you will give us the opportunity to better serve you in the near future. Regards, Andrew Hills General Manager

Great Stay

Customer review rating 4.5/5

Evelyne B. Families - 30/03/2021 Confirmed reviews ALL

We are attending a family engagement party at Mulgoa and booked to stay that night due to the torrential rains two weeks ago. It was a lovely hotel and we would definitely stay there again.

Dear Evelyne B., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Convenient stay, comfortable

Customer review rating 5.0/5

Geoff W. Business - 29/03/2021 Confirmed reviews ALL

It's a nice clean place to stay. The courtyard is quite a nice place to enjoy the view and a drink. The rooms are quiet enough and there's a gym. Staff are nice and helpful too!

Dear Mr W., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Friendly staff

Customer review rating 5.0/5

Matt Friends - 28/03/2021 Confirmed reviews ALL

Well priced and friendly staff

Dear Mr S., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

Good Stay

Customer review rating 4.5/5

Carolyn C. Friends - 28/03/2021 Confirmed reviews ALL

We found all staff most helpful. We had been evacuated from other accommodation in Penrith and the desk staff on the Sunday afternoon were very accommodating in locating us a comfortable room. We live on the far north coast of NSW and could not return home due to road cuts with flooding so our stay at the Mecure Penrith lasted for 4 nights.

Dear Ms C., I very much appreciate your comments regarding your stay at the Mercure Penrith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Regards, Andrew Hills General Manager

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