Mercure Penrith 4 stars

Customer review rating (ALL Rating) 4.5/5 2,238 reviews

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Panther Place, 2750 PENRITH, Australia

Description

Hotel extras

  • Enjoy Nightlife & Theatres

  • Abundance of Adventure Attractions

  • Adjoining Conference Centre

  • Close to the upcoming Western Sydney Airport

  • Walk to Restaurants and Bars

Our accommodation(s)

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Hotel location

Mercure Penrith

Panther Place
2750 PENRITH
Australia

GPS:-33.7582, 150.68321

Telephone
Fax +61 2 4732 2928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Lobby Bar offers a wide selection of local wines, beers and cocktails. The perfect place to have a drink and light snacks with friends, family and colleagues.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,238 reviews

TripAdvisor Rating  3.9/5  197 reviews

Customer review rating 4.5/5

Matt S. Business - Confirmed reviews ALL

Great to see the gym has been upgraded and was a great complement to a long stay. Room was well equiped and cleaned and comfortable bed. Would recommend if in the area

Good afternoon, Thank you for your positive feedback regarding your stay at Mercure Penrith. We are pleased to hear that you enjoyed our upgraded gym facilities and found your room comfortable and well-equipped. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards Mercure Penrith

Customer review rating 5.0/5

Kimberly L. Families - Confirmed reviews ALL

Friendly staff as always. Close to food and arcade next door at Panthers so good for families.

Good afternoon, Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our friendly staff and the convenient location near dining and entertainment options. We look forward to welcoming you back for another enjoyable visit. Kind regards Mercure Penrith

Customer review rating 4.0/5

Mark C. Couples - Confirmed reviews ALL

Great location

Good evening, Thank you for your positive feedback. We are delighted to hear that you enjoyed our excellent location. It is our aim to provide a memorable experience for all our guests. Kind regards Mercure Penrith

Customer review rating 2.0/5

Julie A. Couples - Confirmed reviews ALL

This was a big treat for us, but we were disappointed for the following: The location of our room, last one down a long hallway. The view from our room.....crows gorging themselves from the massive skip bins in the back carpark. Having to get our air-conditioning repaired, although a very nice young woman came down promptly to repair it and was very efficient. If we had been told about the location of the room, we would have been fine....far from that! But, on the other hand, the room was clean and the bed comfy. I did report our concerns on departure and it was noted, for next time we stay. Not sure that that will happen again. Julie A. Bathurst

Good afternoon, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Penrith. I am genuinely sorry to learn that your experience did not meet your expectations, particularly concerning the location of your room and the view. We strive to provide a pleasant setting for our guests, all we ask is to let us know during your stay so we can fix it straight away. I appreciate your positive remarks about our staff member who attended to the air-conditioning issue. It is always our aim to provide efficient service, and I will ensure that your commendation is shared with her. While I understand your disappointment, I am glad to hear that the cleanliness of the room and comfort of the bed contributed positively to your stay. We value your feedback and will certainly take it into account for future improvements. Thank you again for sharing your concerns, and we hope you might reconsider staying with us in the future. Kind regards Mercure Penrith

Customer review rating 5.0/5

Jack W. Business - Confirmed reviews ALL

Staff very friendly

Good evening, Thank you for your positive feedback regarding your stay at Mercure Penrith. We are delighted to hear that you found our staff to be very friendly. It is our aim to provide excellent service, and your kind words are truly appreciated. Kind regards, Mercure Penrith.

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Other web-users rate our hotel

  • 660 reviews 9.6/10 Location
  • 1,265 reviews 7.6/10 Room
  • 1,203 reviews 9.2/10 Service
  • 17 reviews 6.6/10 WiFi
  • 608 reviews 8.1/10 Cleanliness
  • 280 reviews 7.8/10 Amenities
  • 155 reviews 6.9/10 Value
  • 117 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.