Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,254 reviews

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Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,254 reviews

TripAdvisor Rating  3.5/5  1,356 reviews

Excellent location and close to the amenities I required.

Customer review rating 5.0/5

Kianna W. Business - Confirmed reviews ALL

Staff very helpful and well presented.

Dear Kianna W. W., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

Comfortable, good location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Everything was great except room did not contain cups, towels etc for three guests (not just two) that were booked. The phone in the room did not appear to be working either.

Dear Kerrie M., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baedon Barton-Vaofanua Front Office Supervisor

Good stay

Customer review rating 5.0/5

Jay Families - Confirmed reviews ALL

Comfortable beds, clean rooms and bathrooms. Easy access and conveniently located.

Dear Jay, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Weekend stay

Customer review rating 5.0/5

Lisa Couples - Confirmed reviews ALL

Usually stay at this hotel for work but stayed on a Saturday night to attend a birthday party close by. As usual the staff welcomed us and were very friendly and accommodating. Can't recommend this hotel enough

Dear Lisa, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Well located

Customer review rating 2.5/5

Johsnon Families - Confirmed reviews ALL

Upon arrival, the check-in process was smooth, and the staff warmly welcomed us with refreshing drinks. A delightful dessert awaited us in the room, which was a lovely and thoughtful touch that we greatly appreciated. However, several issues marred our overall experience. First, despite requesting a baby cot during check in, it was not in the room after 2 hours. It took a second follow-up before the cot was finally delivered, which was quite inconvenient given our need to settle the baby quickly. Additionally, the room telephone was not functioning, making it difficult to communicate with the front desk and housekeeping. This meant multiple trips to the reception for any requests, adding unnecessary hassle to our stay. The biggest drawback, however, was the lack of soundproofing in our room. We could hear noises from the hallway and neighboring rooms, which disrupted our rest, especially during the night. This significantly affected our comfort and the overall quality of our stay. On the positive side, the room was clean and the bed comfortable, offering a decent level of comfort despite the noise issues. The hotel’s location was convenient for our activities, which was a plus.

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Other web-users rate our hotel

  • 835 reviews 9.3/10 Location
  • 1,502 reviews 5.3/10 Room
  • 1,117 reviews 7.8/10 Service
  • 22 reviews 5.3/10 WiFi
  • 672 reviews 4.4/10 Comfort
  • 577 reviews 5.5/10 Cleanliness
  • 311 reviews 5.3/10 Breakfast
  • 283 reviews 4/10 Amenities

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