Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 1,707 reviews

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Featuring a spacious design and contemporary décor, guest rooms at Novotel Sydney Parramatta provide a peaceful and relaxing setting that's sure to offer a restful night's sleep. Guests looking for hotels in Sydney can choose from 194 modern guest rooms and suites, with Superior, Executive and Spa options available. Each room features an LCD TV with Foxtel and in-house movies, Wi-Fi access, a work desk, an ensuite with shower and bath, air conditioning, a minibar and tea and coffee making facilities.

Hotel location

Novotel Sydney Parramatta

350 Church Street

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,707 reviews

TripAdvisor Rating  3.5/5  1,340 reviews

Well located

Customer review rating 3.5/5

Gary T. Business - Confirmed reviews ALL

great location, however the A/C is noisy and the rooms are getting very tired looking

Great location

Customer review rating 2.0/5

Steve G. Friends - Confirmed reviews ALL

Booked under accor staff rate. Was given the worst room. Was very next to a electrical room. Very noisy through the night. Rooms curtain couldn't pull aside..broken on one end. One elevator had a very very bad smell all day and night.

Badly located

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Book over the phone and and so told the price on arrival the price had changed have to be moved from 415to210 because couldn’t get any sleep

Dirty Hotel

Customer review rating 0.5/5

Arfa Business - Confirmed reviews ALL

- Carpets in elevators need immediate replacement - A/C control in room is display only, A/C is controlled from reception - Bathroom ceiling leaking

80% of my previous experiences

Customer review rating 3.5/5

Kaye A. W. B. Business - Confirmed reviews ALL

we have held a number of events at the Novotel Parramatta and have always had a pretty good experience. This year we had a number of problems which we were to some extent overcome by our own efforts. The delivery of tea and coffee to the tables was abysmal. I had no offer of tea or coffee and I had to go to the kitchen to ask for a tea I dont know how our guests fared and considering we had the Mayor of Parramatta and the Mayor of The Hills Shire, it was embarrassing. We also had problems with setting up for the speaker, however the man who did arrive tried his very best to assist, but we were left with our start time of 7am delayed. Lights were a major problem with the lights near the stage not dark enough so the screen was almost unable to be seen. An attempt by staff caused major problems for our speaker with light going on and off. Usually we have someone who sets the lights to green and purple for us, however this didnt happen.

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Other web-users rate our hotel

  • 635 reviews 8.7/10 Location
  • 1,185 reviews 4.9/10 Room
  • 946 reviews 7.4/10 Service
  • 20 reviews 5.9/10 WiFi
  • 528 reviews 4.2/10 Comfort
  • 484 reviews 4.4/10 Cleanliness
  • 257 reviews 5.1/10 Breakfast
  • 233 reviews 3.6/10 Amenities

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