Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,243 reviews

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Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,243 reviews

TripAdvisor Rating  3.6/5  1,362 reviews

great reception by a very friendly and competent team

Customer review rating 4.5/5

Karl Couples - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Parramatta

Consistently Good

Customer review rating 5.0/5

Philip E. Business - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Parramatta

average

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dear Andrew, Thank you for taking the time to share your recent experience with us at Novotel Sydney Parramatta. While I’m pleased to see that your check-in, check-out, and cleanliness met your expectations, I sincerely regret that other aspects of your stay fell short — especially regarding the TV placement and lack of in-room information about WiFi and streaming. We understand how important it is to unwind after a busy day, and I apologise for the inconvenience caused. Please rest assured that your feedback has been shared with our management team. We’re currently reviewing the room layouts and are also working on improving our in-room guides to make it easier for guests to connect to WiFi and stream to the TV. Your feedback is invaluable in helping us deliver a better experience, and we truly appreciate your honesty. Should you choose to stay with us again, I would be more than happy to personally assist in ensuring a more comfortable and seamless stay. Warm regards, Darrel Yeng Night Manager Novotel Sydney Parramatta

Welcoming staff, great stay

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Dear David C., Thank you for your kind words! We’re thrilled to hear that you had a wonderful stay with us and that our service, from reception, our room and our breakfast met your expectations. We look forward to welcoming you back for another excellent stay! Warm Regards, Henry Chen, Assistant Manager

Well Located Hotel near CBD and Commbank Stadium

Customer review rating 4.0/5

Glenn R. Couples - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Parramatta

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Other web-users rate our hotel

  • 844 reviews 9/10 Location
  • 1,559 reviews 5.2/10 Room
  • 1,164 reviews 7.7/10 Service
  • 12 reviews 5.6/10 WiFi
  • 724 reviews 4.6/10 Comfort
  • 584 reviews 4.9/10 Cleanliness
  • 339 reviews 3.5/10 Amenities
  • 321 reviews 6.1/10 Breakfast

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