Novotel Sydney Parramatta 4 stars

Name: Novotel Sydney Parramatta - AccorHotels - ALL
Address: 350 Church Street, PARRAMATTA, 2150, Australia
Telephone: +61296304999
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 1,582 reviews

350 Church Street, 2150 PARRAMATTA, Australia

Description

Novotel Sydney Parramatta

Hotel that makes every moment matter

Myself and the team wish you a memorable stay at the Novotel Sydney Parramatta and look forward to welcoming you back to the hotel. Please contact us for any enquiries via h8787@accor.com

Tom Marsic, Hotel Manager

Located by the river in the centre of Western Sydney's urban hub, Novotel Sydney Parramatta welcomes you to experience comfort with world-class service. Stylish and modern decor provide an urban haven in your room. Enjoy a bright start to your day with a delicious, nourishing breakfast at 350 Restaurant & Lounge off the sunlit Atrium and explore what Parramatta CBD has to offer.

Home to Sydney's second largest CBD, Parramatta is a popular destination for business travel. Offering access to Parramatta CBD and an extensive range of conference facilities, Novotel Sydney Parramatta is perfect for business travellers. Located within Parramatta's cosmopolitan dining precinct, this impressive Sydney hotel also favours leisure travellers, offering access to Riverside Theatres, Rosehill Racecourse, Raging Waters Sydney, Sydney Olympic Park, Westfields Shopping Centre and Sydney CBD.

Parramatta is a popular destination for business and leisure travel alike. Novotel Sydney Parramatta is located within Parramatta's cosmopolitan dining precinct and offers close access to Riverside Theatres, CommBank Stadium and Sydney Olympic Park.

Hotel extras

Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views
Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta
Outdoor pool and spa with a modern gymnasium
11 flexible conference and event spaces
10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Featuring a spacious design and contemporary décor, guest rooms at Novotel Sydney Parramatta provide a peaceful and relaxing setting that's sure to offer a restful night's sleep. Guests looking for hotels in Sydney can choose from 194 modern guest rooms and suites, with Superior, Executive and Spa options available. Each room features an LCD TV with Foxtel and in-house movies, Wi-Fi access, a work desk, an ensuite with shower and bath, air conditioning, a minibar and tea and coffee making facilities.

Room

Standard Room 1 Queen Bed

2 persons

Bedding 1 x Queen size bed(s)
Views: City View
Most of the accommodation: Corner Room

Room

Superior Room 1 King Bed

3 persons

Bedding 1 x King size bed(s)
Views: Pool side or Park view or River side or City View or Panorama view
Most of the accommodation: Corner Room

Room

Standard Room 2 Double Beds

4 persons

Bedding 2 x Twin bed(s)
Views: Pool side or Park view or River side or City View

Room

Superior Room 2 Single Beds

2 persons

Bedding 2 x Joinable bed(s)
Views: Park view or River side or City View or Panorama view or Pool side

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
Australia

GPS:-33.810197, 151.00496

+61 2 9630 4999

+61 2 9630 0757

Railway station
Ferries

PARRAMATTA FERRY

Ferries

Access: 900 m / 0.56 mi 12 min walk / 2 min drive

PARRAMATTA

Railway station

Access: 1 km / 0.62 mi 12 min walk / 4 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

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Our guest reviews

Good location

Ian Solo - 6/3/2023 Confirmed reviews ALL

Good location for a couple of days in Sydney. Handy to places I needed to visit and Church Street restaurant strip right outside the door.

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Great location

Lyn Couples - 6/3/2023 Confirmed reviews ALL

Very good room next to the pool. No noise, very comfortable bed.

Dear Lynette, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

Good location, disappointing room

Tony Business - 6/2/2023 Confirmed reviews ALL

Supposedly superior room, 2view was of apartment block windows 20 feet away, bathroom window ledge rotten, cracked tiles, toilet seat incorrect shape/size for pan, Very ordinary furnishings, all in all quoite depressing after 5 days. Not the Novotel standard I've experienced elsewhere.

Dear Anthony, Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I am sorry that your experience did not meet your expectations. I have added to your profile for front office to allocate you a room with a view in future. As a platinum member with Accor, I apologise that we were unable to upgrade your room during this stay. I have passed on your comments to our maintenance and housekeeping teams to fix the issues you have listed. We are also hoping our owners will approve for refurbishments in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teil Assistant Manager

Bed was soft, good location bathroom let it down by not being clean in the shower and bathroom floor.

Michelle C. Business - 6/2/2023 Confirmed reviews ALL

Service was very good. The room did not have good lighting and the bathroom had no lighting to put makeup on. The bathroom shower was very dirty and scum buildup in the corners and mould on the grout.

Dear Michelle, Thank you for taking the time to tell us about your experience at the Novotel Sydney Parramatta. I would like to apologise for the lack of cleanliness in the bathroom. This has been brought to the attention of our housekeeping team to ensure our rooms are being cleaned to a high standard and are checked thoroughly by supervisors before allowing guests to check in. I have also asked maintenance to fix the lights in the bathroom. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teil Assistant Manager

Well Located, friendly staff

Christina Business - 6/2/2023 Confirmed reviews ALL

The bartender advised they couldn't make any cocktails because there was no fresh fruit/juice available, so I asked for a martini or negroni which don't have any fresh juice, bartender said initially ok but they said they cannot make any cocktails at all. So I ordered one of the red wines on the menu but I was advised it wasn't available either.

Dear Christina, We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. I have passed your feedback on to our food and beverage team to ensure that our bar is well stocked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teil Assistant Manager

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