Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 1,792 reviews

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350 Church Street, 2150 SYDNEY, Australia

Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 SYDNEY
Australia

GPS:-33.810197, 151.00496

Telephone
Fax +61 2 9630 0757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,792 reviews

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Dear Mr. W., Thank you so much for taking the time to share such a wonderful review. It is always a pleasure to welcome you back to Novotel Sydney Parramatta, and we truly appreciate your continued support and loyalty as one of our valued Platinum guests. We are delighted to hear that you continue to enjoy our location, the convenience of being close to CommBank Stadium and Parramatta’s attractions, as well as the service provided by our team. Your kind words about our colleagues, from the management team through to all departments, mean a great deal to us. We will certainly share your feedback with everyone. It is fantastic to know that you enjoyed our restaurant, breakfast, cleanliness, and overall experience. Creating a welcoming environment where our guests feel recognised and valued is something we are very passionate about. Thank you again for your ongoing support and for choosing Novotel Sydney Parramatta. We look forward to welcoming you back again very soon. Kind regards, Endeavour Agbeze Assistant Front Office Manager Novotel Sydney Parramatta

Customer review rating 5.0/5

Anthony B. Families - Confirmed reviews ALL

Dear Anthony, Thank you so much for taking the time to share your fantastic feedback following your recent stay at Novotel Sydney Parramatta. We are delighted to hear that you had such a wonderful experience and that you enjoyed our hotel, rooms, breakfast, and the service provided by our team. Your kind words about our colleagues mean a great deal to us, and we truly appreciate your recognition of everyone who contributed to your stay. It is also wonderful to know that you found the Accor ALL booking experience easy and that you felt well recognised as an ALL Gold member. Providing our guests with a seamless experience from booking through to departure is something we always aim for. Thank you again for your support, loyalty, and for choosing Novotel Sydney Parramatta. We look forward to welcoming you and your family back again for another superb stay. Kind regards, Endeavour Agbeze Assistant Front Office Manager Novotel Sydney Parramatta

Customer review rating 4.0/5

Mark A. L. Solo - Confirmed reviews ALL

Dear Mark, Thank you for taking the time to share your feedback following your recent stay at Novotel Sydney Parramatta. We are delighted to hear that you enjoyed your overnight stay with us and that our location was convenient for attending the Panthers vs Broncos game at CommBank Stadium. Being close to major events and attractions in Parramatta is something our guests value, and we are pleased that our location helped make your visit more enjoyable. It is fantastic to see that you had A. great experience across all areas of your stay, including your booking experience, arrival, accommodation, cleanliness, and service from our team. Your feedback and loyalty as an ALL Accor Gold member are truly appreciated. Thank you again for choosing Novotel Sydney Parramatta. We look forward to welcoming you back again for your next visit to the area. Kind regards, Endeavour Agbeze Assistant Front Office Manager Novotel Sydney Parramatta

Customer review rating 4.0/5

Sissy-rae O. Families - Confirmed reviews ALL

Dear Sissy-Rae, Thank you for taking the time to share your feedback following your recent stay at Novotel Sydney Parramatta. We are delighted to hear that you enjoyed our convenient location and that our team made a positive impression during your visit. It is wonderful to know that our team was attentive, helpful, and able to provide recommendations to enhance your experience in Parramatta. Your kind comments will be shared with the team. We appreciate your feedback regarding the room lighting and bathroom condition. We understand how important a comfortable and well-presented room is for our guests, and your comments have been shared with our Rooms and Maintenance teams for review. Please be assured that we are continuously working on renovations and improvement projects throughout the building as we understand the importance of maintaining a comfortable and welcoming environment for our guests. Thank you again for your valuable feedback and for considering Novotel Sydney Parramatta for your future visits. We look forward to welcoming you back and providing you with an even better experience. Kind regards, **Endeavour Agbeze** Assistant Front Office Manager Novotel Sydney Parramatta

Customer review rating 4.0/5

Rachael T. Families - Confirmed reviews ALL

Dear Rachael, Thank you for taking the time to share your feedback following your recent stay at Novotel Sydney Parramatta. We are pleased to hear that you enjoyed our convenient location for your event at CommBank Stadium and that our team made a positive impression. Your kind comments regarding our team being friendly and knowledgeable are greatly appreciated and will be shared with them. We sincerely apologise that your arrival experience did not fully meet your expectations. We appreciate your feedback regarding acknowledging guests waiting at reception, and we will reinforce the importance of recognising and engaging with all guests, even during busy periods. We are also sorry to hear about the condition of the shower area. We understand how important cleanliness and attention to detail are, and your feedback regarding the mould has been shared with our Housekeeping and Maintenance teams for immediate review. Please be assured that we are continuously working on improvements throughout the property, including renovation and maintenance projects, as we understand the importance of providing a comfortable and welcoming environment for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back to Novotel Sydney Parramatta and provide you with an even better experience. Kind regards, Endeavour Agbeze Assistant Front Office Manager Novotel Sydney Parramatta

Other web-users rate our hotel

  • 765 reviews 8.8/10 Location
  • 1,459 reviews 4.8/10 Room
  • 1,011 reviews 8.2/10 Service
  • 12 reviews 5.8/10 WiFi
  • 680 reviews 4.5/10 Comfort
  • 590 reviews 4.5/10 Cleanliness
  • 353 reviews 2.8/10 Amenities
  • 339 reviews 3.6/10 Vibe

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