Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 2,218 reviews

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Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street

GPS:-33.810197, 151.00496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,218 reviews

TripAdvisor Rating  3.5/5  1,353 reviews

Fantastic location, very helpful staff

Customer review rating 4.0/5

Vanessa B. Families - Confirmed reviews ALL

My family came to stay for the Parramatta Eels game at Commbank stadium and the proximity and location was perfect. Staff were very accomodating, had all three families on the same floor and the rooms were very comfortable. The only issue we had was that we ate dinner at the restaurant and asked for GF grilled fish and chips for my son and it clearly had gluten in it as he vomitted for two days. Everything else about our stay was perfect and we will be back.

Well located, great suite upgrade - welcoming, not really

Customer review rating 3.5/5

Mrs B. Couples - Confirmed reviews ALL

Depending where you need to be in Parramatta, the hotel is close to the Theatre, football stadium & eat street area. Parking is available under the hotel for a charge. Front desk was very slow & if they were to smile, I think their faces would crack. They seem to have learnt a script & they say it, hand you your amenity gift & that’s it. Bar at 4pm was unmaned & front desk staff were of no assistance. Finally took a walk by staff member to take control until the person meant to be looking after the bar returned. I had booked the restaurant for dinner via the website & there was no mention of it being a limited bar menu that particular night, returning to normal the next day! Only found out when someone asked to see the restaurant menu & overheard the conversation. Bar menu very limited so we cancelled our reservation. We did receive a lovely upgrade to a top floor suite. The suite itself was lovely & the air conditioning worked well. The downside to the top floor is that only 1 out of the 3 lifts goes to the top floor so the wait was sometimes a bit ridiculous, particularly when waiting on ground level & the other 2 lifts were available so the one we needed didn’t seem to get the message it was needed!! Check out was uneventful.


Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Couch was dirty. Bathroom floor dirty. Silicone around the shower moldy

Well located

Customer review rating 4.0/5

Indra Business - Confirmed reviews ALL

Good location but old furnushings

Loud and basic service only

Customer review rating 1.0/5

Wendy Business - Confirmed reviews ALL

Street noise is incredibly loud, with seals on windows broken making things worse. Room opposite lifts is a nightmare with every conversation (or screaming kids running around) hears very clearly. Staff seemed disinterested in general.

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Other web-users rate our hotel

  • 823 reviews 9.1/10 Location
  • 1,496 reviews 5.1/10 Room
  • 1,113 reviews 7.6/10 Service
  • 23 reviews 5.8/10 WiFi
  • 677 reviews 4.3/10 Comfort
  • 573 reviews 4.8/10 Cleanliness
  • 296 reviews 5/10 Breakfast
  • 290 reviews 3.8/10 Amenities

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