Comfortable bed and easy check in and out

Excellent reception staff. Only issue was the parking and works out the front, which is out of your control. But it is handled very well.

Nice clean room and good breakfasts. All staff were helpful, professional and friendly.

We enjoyed a 3-day stay for our 25th wedding anniversary. Staff were very friendly, both on the front desk and in the service areas (bar, restaurant). Special mention to Pia who was most friendly and helpful during the buffet breakfast service. The room was great, as were the pool and gym areas. Unfortunately, there is a lot of roadwork going on down Church St in late 2021 but this is not the hotel's fault. We have stayed here before and will definitely return again. Thank you!

Relaxing weekend stay with shops an esy walk away for Christmas Shopping

Comfortable, clean room. Welcoming staff.

Three night stay for business. Found the room clean and well appointed with comfortable bedding. Motel was well located for my needs.

Great

Hard to get to because of roadworks.

Hotel is well located esp to restaurants. Staff are great with customer service. Clean room.

As usual restaurant meals were excellent. Disappointed that only one chair in room, staff did offer to change. Room air conditioning very loud which impacted sleep. All staff friendly at all times. Good to see Church street almost back.

Easy check in, clean room, friendly service, full breakfast service and a great evening meal. I feel like things are back to normal unlike some other hotels where services are reduced with the "covid" excuse. Thank you for another great stay.

The reception and staff were excellent making the stay easy and smooth and an overall pleasure. Only ate breakfast but certainly no complaints here. Buffet items were fresh, hot & plentiful whilst made to order omelettes were delicious. On the cons; room was adequate although certainly not huge but otherwise well appointed. Whist accepting current limitations, the bar hours were short making it difficult to avail ourselves of the facility or use our complimentary vouchers. Access whilst challenging due to tram construction was overall quite easy once we were in the know.

We enjoyed our stay immensely as the accommodation is roomy and lovely and clean. The location is also great and accommodates our lifestyle for walking, superb eateries close by together with the excellent service always from the very friendly staff in all sections of the establishment. We feel we are part of a family when we get to stay with this amazing team. Thank you for your hospitality.

We were disappointed in our recent stay. The room we were provided was poky and stuffing. Air conditioning was not working properly, despite us trying to cool the room. Bathroom is not set out well and shower door could not be opened while bathroom door was open. Terrible design. Bed hard and the pushed together 2 king singles just does not work - at-least put a topper on it so there is no crack in the bed. Pillows x 2 - not enough for such a big bed and no spares.