ibis budget Wentworthville 3 stars

Customer review rating (ALL Rating) 4.0/5 723 reviews

ibis budget Wentworthville - Image 1
ibis budget Wentworthville - Image 2
ibis budget Wentworthville - Image 3
ibis budget Wentworthville - Image 4

Description

Hotel extras

  • Located in front of Wenty Leagues

  • Close to iconic landmarks and venues including Olympic Park, Qudos Bank Arena Accor Stadium.

  • Close to public transport options.

  • Free Wi-FI and paid parking available.

  • Well-located for exploring Sydney and Sydney's west.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis budget Wentworthville

377-383 Great Western Highway
2145 WENTWORTHVILLE
Australia

GPS:-33.814957, 150.96495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  723 reviews

Customer review rating 3.0/5

David F. Business - Confirmed reviews ALL

Smelly hotel, bathroom fan range for all of my stay, I reported it but nothing happened

Dear David F., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Exhaust in all our room does work else alarms goes off. Our corridor is regularly freshen up with deodorizer. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Belinda T. Families - Confirmed reviews ALL

Super cheap accom, basic (as expected for the price) but perfect if you just need somewhere to sleep. Good spot right off the m4 - perfect for a quick getaway out of Sydney the next day. Feels safe. Cheap parking. Have now stayed there several times.

Dear Belinda T., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.0/5

Robert G. Business - Confirmed reviews ALL

1. you have recently started charging for parking that was always free previously. I suppose that is to pay for the new security guard, and fair enough, but I had lugged all of my luggage in and was then asked to go back out to my vehicle to place a small parking token in the car. A small annoyance, true, but then... 2. There were ants in my room, a small annoyance, but then... 3. The spring-loaded roller latch for the toilet door stuck out too far for the roller to roll over the edge of the catch plate. I could shut it from outside, but not from inside as, when inside the bathroom, you can't push the roller latch into its cavity as the architrave gets in the way. Hence, I couldn't shut the bathroom door (If the smoke alarm went off while I was showering, I would have demonstrated this and insisted that the establishment pay the bill). Thankfully, this time, it was only a small annoyance. 4. The toilet flush buttons did not work properly. It took about 4 attempts, holding both buttons down in different sequences, to get the flush water to release. A small annoyance (Room 253 - might be something a plumber should look at). 5. The ring at the bottom of the window shutter had snapped. It could not hold itself down shut against the tension of the blind's spring roller drum. I had to use one of the room's coathangers, bending the metal bar slightly (sorry) and using the trousers clips to anchor the holland blind down so that I could have some privacy. A bit more than a small annoyance, but still not too bad. So, I nearly got what I paid for - I know that it is a budget hotel, and I don't need any frills, but these little niggles, these small annoyances, have caused me to give you this less than optimum score. The good thing is that these are all just issues of process and maintenance, and can all be reviewed/fixed easily enough. The bed was comfortable and the Aircon worked well. The attendant was polite and efficient.

Dear Robert, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Yes parking fee is not new as it has already been a year and we are still the cheapest around our market. Thanks for bringing my attention towards it we will definitely follow up with our housekeeping team. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 1.0/5

Hamzeh N. Solo - Confirmed reviews ALL

old small room, infested with insect, ref was not working, moved from a room with AC was not working, poor stinyg breakfast

Dear Hamzeh, Thank you for taking the time to share your feedback. You had stayed with us for more than a week with everyday breakfast; i am surprised to see such feedback, you could have raise with us so we could offer you our hot breakfast as displayed. Upon follow up with the room we found fridge was definitely working and probably the window was left wide open that's why insects might had come in. Please note Our housekeeping team continuously spray the pesticides before our room is released. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.5/5

Florence R. Friends - Confirmed reviews ALL

The necessities were there and the location pretty good. But there wasn’t cups for 3 people, the milk in the fridge was frozen, there was nowhere for towels to dry and cockroaches running around. No lock on the bathroom, and the step down was dangerously high. I appreciated it since there isn’t many budget options in Sydney, but it still felt expensive for what was offered.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. You could have requested for extra cup and extra towels in the room, you could have hang the towel in the bathroom. Our size of the bathroom is the standard size for budget hotels. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Other web-users rate our hotel

  • 324 reviews 8.6/10 Location
  • 915 reviews 4.9/10 Room
  • 604 reviews 8.3/10 Service
  • 7 reviews 6.5/10 WiFi
  • 535 reviews 4.3/10 Comfort
  • 505 reviews 4.4/10 Cleanliness
  • 173 reviews 2.3/10 Amenities
  • 93 reviews 4.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Wentworthville