ibis budget Wentworthville 3 stars

Customer review rating (ALL Rating) 3.9/5 652 reviews

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377-383 Great Western Highway, 2145 WENTWORTHVILLE, Australia

Description

Hotel extras

  • Located in front of Wenty Leagues

  • Close to iconic landmarks and venues including Olympic Park, Qudos Bank Arena Accor Stadium.

  • Close to public transport options.

  • Free Wi-FI and paid parking available.

  • Well-located for exploring Sydney and Sydney's west.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

1 Queen and 1 Single Overhead Bunk Bed

Photo out of - 1 Queen and 1 Single Overhead Bunk Bed

1 Queen bed and 1 overhead Bunk Bed maximum of 3 persons. Non smoking with en-suite, TV, air-conditioning and WIFI access (charges apply).

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Bunk bed(s)
See availabilities

1 King Bed for maximum 2 persons. Non smoking with Ensuite, TV, AC and WIFI Access (charges apply).

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
See availabilities

2 Single Beds and 1 Single Overhead Bunk Bed for maximum 3 persons. Non smoking with en-suite,TV, air-conditioning and WIFI Access (charges apply).

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
See availabilities

Hotel location

ibis budget Wentworthville

377-383 Great Western Highway
2145 WENTWORTHVILLE
Australia

GPS:-33.814957, 150.96495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 102 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • 102 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets not allowed

Catering

Breakfast

  • Express Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces
  • Max Limited Height: 10 m / 32.81 ft

  • Parking pricing: 6.17 € 10 AUD Per day

Security

  • Video surveillance in parking

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Express

Services

  • Continental
  • Cold breakfast

Restaurant

  • Ground floor

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  652 reviews

Customer review rating 5.0/5

Daniel D. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Sharon W. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry we could not meet your expectations. We normally assign ground floor for our senior citizen guest and you were here for 3 nights you could have request for upstairs room as well we would have happily assisted and upon checking our housekeeping board, the room never received service as it had do not disturb and we are sorry for the smell. Upon follow up we didn't noticed the smell at all. Please allow me to express my deepest apology and allow me to enhance your stay again. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Sayed J. H. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Sachin P. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 0.5/5

Tinousi L. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. Our bathroom size is the standard size for budget hotels and lot of budget hotels even donot provide private bathrooms. Microwave is on the ground floor for everyone to use and you can always request for extra extension code for the room. Our beds are hospitality standards bed which gets replaced in a very regular basis to enhance guest comfort and we normally get good feedback about our beds. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Sharon W. Business - Confirmed reviews ALL

The worst stay, groynd floor front, close to wlaundry,public toilet, micriwave, people using micriwave 2am and early morning woke me uo. Smokers in their ourside area talikg loud early hours if morninv, my wundow not completly sealed air and noise able to co.e through.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry we could not meet your expectations. We normally assign ground floor for our senior citizen guest and you were here for 3 nights you could have request for upstairs room as well we would have happily assisted and upon checking our housekeeping board, the room never received service as it had do not disturb and we are sorry for the smell. Upon follow up we didn't noticed the smell at all. Please allow me to express my deepest apology and allow me to enhance your stay again. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Sayed J. H. Friends - Confirmed reviews ALL

Try once if you not believe. You will never use another hotel and here especially the stag is very friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Sachin P. Solo - Confirmed reviews ALL

response from the front desk was Arrogant

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 0.5/5

Tinousi L. Families - Confirmed reviews ALL

The toilets and shower very small and it feels like a portable toilet. No microwave and uncomfortable. The plug sits under the table nothing near the bed. The beds and bunkbeds are so uncomfortable and the way it is assembled in the rooms

Dear Guest, Thank you for taking the time to share your feedback. Our bathroom size is the standard size for budget hotels and lot of budget hotels even donot provide private bathrooms. Microwave is on the ground floor for everyone to use and you can always request for extra extension code for the room. Our beds are hospitality standards bed which gets replaced in a very regular basis to enhance guest comfort and we normally get good feedback about our beds. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.0/5

Rowen T. Business - Confirmed reviews ALL

Room and amenities wise I don't put a high expectation on it as it's a budget hotel, however the staff's service level was inadequate to the borderline of being poor. It doesn't live up to the Ibis name and standards where staff usually handled situations well. It's almost a daily basis to see customer complaining at the desk and the way the complaints are handled or even left unhandled is a shame. Please do something about it.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry we could not meet your expectations. At ibis budget we are committed to provide clean comfy and affordable accommodations to our guest. It was that time of the year we just did hiring of new staff. Thanks for raising your concern we will definitely provide adequate trainings. We normally get good feedback towards our staff but we will definitely follow up with our staff. Please allow me to express my deepest apology and allow me an opportunity to enhance your stay again. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 1.5/5

Arunkumar B. P. Business - Confirmed reviews ALL

very low quality of breakfast though they have only bread & croissants. no one bothered to fill it back...every time we need to remind them. some of the staff are not customer friendly and does different treatment with each other

Dear Guest, Thank you for taking the time to share your feedback. We are sorry we could not meet your expectations. At ibis budget we are committed to provide clean comfy and affordable accommodations to our guest. Probably our staff were busy and missed it. We normally get good feedback towards our staff but we will definitely follow up with our staff. Please allow me to express my deepest apology and allow me an opportunity to enhance your stay again. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.0/5

Lynette N. Couples - Confirmed reviews ALL

Very tiny and needed refreshing, comfortable bed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Peter G. Solo - Confirmed reviews ALL

The greeting at the front desk was friendly and professional. The room was spotless but there were a couple of things that need improving. The window wouldn’t close completely and the blind was tattered and in poor condition. Both the remotes, television and air conditioner, were in very unclean condition and need replacing.I used toilet tissue to hold them as they were just to yucky to even contemplate touching with my bare fingers. There was no back to the battery position on the television remote and the batteries fell out when I lifted it up.

Dear Guest, Thank you for taking the time to share your feedback. Your feedback helps us to learn we will definitely follow up with the room. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Todd C. Business - Confirmed reviews ALL

Service was good , room was clean and functional

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Tegan T. Families - Confirmed reviews ALL

The hotel smelt like urine & cigarette. Someone was smoking marijuana in their room on our level. The blanket had long hair all over it & smelt like it hasn’t been washed ever- my young daughter had to sleep with only a sheet. The floor was dirty & there was coffee spilt down the sides of the sink which I cleaned away myself. The microwave had food spilt through it. People were drinking alcohol from the back of their car right outside our window in the car park being loud, swearing until around 11:30pm. Some of the other hotel guests made myself & daughters feel unsafe- banging on the door asking for a lighter & asking me if i had seen his friend. There is no security guards

Dear Tegan T., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are strictly non-smoking hotel and we take this kind of feedback very seriously. We will definitely follow up with our housekeeping team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 1.0/5

Barry M. Couples - Confirmed reviews ALL

Bed was so close to the toilet door you could not open the door fully

Dear Guest, Thank you for taking the time to share your feedback. We will definitely follow up with the team. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.0/5

Edward R. Business - Confirmed reviews ALL

Like everything in Sydeney, overpriced for the room & basics. At $150+ each night, the tiny ground-floor room was a wreck. The window had been left open to the street & insects, though the AC was on full blast. In the joke of a 'restaurant' breakfast coffee was bitter sludge & the croissants were stale & hard. Courteous Indian student on desk was helpful.

Dear Guest, Thank you for taking the time to share your feedback. You have booked during the event nights where prices were slightly expensive thats why we always recommend our guest to book in advance to get best rate. Croissant are all freshen not sure what went wrong but we will double confirm with the staff on duty. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Ana G. Couples - Confirmed reviews ALL

Good . Receptionists is so helpful

Dear Ana G., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Zoley S. Solo - Confirmed reviews ALL

Staff were beyond rude.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that we will definitely follow up with the team. Please allow me to express my deepest apology and allow me an opportunity to enhance your stay again. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Melissa A. Business - Confirmed reviews ALL

Very clean room, comfortable bed and good night sleep. Stayed one night and would stay again.

Dear Melissa A., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Gavin H. Solo - Confirmed reviews ALL

The place is ok for a cheap motel. You can’t open the window much for fresh air and when you do loud traffic all night long

Dear Guest, Thank you for taking the time to share your feedback. You can always keep the aircon on and close the window. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 1.0/5

Rachel V. D. Couples - Confirmed reviews ALL

Comfortable bed. Effective aircon. Fullstop. Nothing else positive to say. Booked 4 nights but only stayed one. Shabby and not clean.

Dear Rachel V. D., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You could have requested with our reception team. I am sure we would have gone beyond to enhance your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Boniface T. Business - Confirmed reviews ALL

Great staff very welcoming nothing is a problem, always clean and late check in no issue

Dear Boniface T., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Rachael H. Couples - Confirmed reviews ALL

Room was not serviced, mattress had stains all over it . I know was budget but this was not clean at all . The staff were nice though and we were allowed to check in early which was great but won't be back !!

Dear Guest, Thank you for taking the time to share your feedback. We will share this feedback to our housekeeping team and ensure this doesnt get repeated. Please allow me to express my deepest apology and we hope to welcome you back to our hotel very soon! Sincerely,

Other web-users rate our hotel

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  • 260 reviews 7.6/10 Value
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  • 97 reviews 4.5/10 Breakfast

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