ibis budget Wentworthville 3 stars

TripAdvisor rating 3.5/5 332 reviews
ibis budget Wentworthville
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located 10min west of Parramatta

  • 13min drive from ANZ Stadium , Qudos Bank Arena and Sydney Showground

  • 15min walk to train & bus

  • 15min drive to Westmead Hospital

  • Located 20min drive from Blacktown

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Free outdoor parking on site
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditionned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Wentworthville

377-383 Great Western Highway
2145
wentworthville
australia

Check-in from 12h00

Check out up to 10h00

  • By plane

    SYDNEY At 40km / 24.86 miles

  • By plane

    SYDNEY AIRPORT At 34km / 21.13 miles

  • By boat

    PARRAMATTA At 8km / 4.97 miles

  • By train

    WENTWORTHVILLE At 2km / 1.24 miles

GPS :-33.814957, 150.96495

Our accommodations

Guests staying at ibis budget Wentworthville have a wide range of accommodation options to choose from, with various configurations offering accommodation for up to two or three guests. Each room features a modern ensuite, air conditioning, a TV and Wi-Fi access. This contemporary Sydney hotel also has two reduced mobility guest rooms, and one Family Room, which is made up of one Queen bed, a set of bunk beds and a sofa bed, and features a private ensuite, a dining table, a mini fridge and an LCD TV.

Standard room with 1 queen bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room

1 Queen and 1 Single Overhead Bunk Bed

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room

Standard room with 3 Single Beds

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room

Our guest reviews for
ibis budget Wentworthville

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,650 reviews

tripadvisor

TripAdvisor Rating 3.5/5

332 reviews

Safe and secure stay.

Customer review rating 3.9/5

Karpagam G. Families - 02/12/2019 Confirmed reviews ALL

It was just an overnight stay after briefly visiting our friends and shopping in Sydney before returning to ACT the next day. It is very convenient in terms of booking, checking in and entry into the premises during After Hours. In a short distance a variety of eateries are located and the Dan Murphy's is very close for the last minute drinks. In short it is the location that makes it convenient for us.

Dear KARPAGAM, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Well positioned accommodation

Customer review rating 3.9/5

Nobin S. Solo - 02/12/2019 Confirmed reviews ALL

comfortable and reasonable rates

Dear NOBIN , We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

satisfied but rooms were dirty.

Customer review rating 3.9/5

Shannon S. Friends - 02/12/2019 Confirmed reviews ALL

The service was fine, and the staff were pleasant. The rooms were very dirty ( under the beds, along the walls, the bathroom smelt awful and the floors were drenched wet. Along with the small fridge smelling, and the communal microwave being dirty also. ) The vending machines are also poor and could use maintenance, as one would not accept my card for an unknown reason, and another did not return coins.

Dear Shannon, Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry about the service Housekeeping was providing. I will definitely follow up with housekeeping team. I can guarantee this is not the standard we provides. There are still a lot of things we need to be improved in housekeeping department. Thank you so much for your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

Convenient stay

Customer review rating 3.9/5

Barry R. Couples - 01/12/2019 Confirmed reviews ALL

I was having day surgery at Westmead Private so a handy place for my wife to stay

Dear BARRY, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback especially from our Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad your day operation was successful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Ok but failed to excite

Customer review rating 3.9/5

Mick Business - 01/12/2019 Confirmed reviews ALL

I stay here often but the last year has seen a decline in standards and detail. I must say that the cleanliness has improved a little but also staff seem lacklustre ion their performance. I had no TV remote in my room and upon telling the receptionist was informed that they are short of remotes but was promised one to be dropped in my room whilst I was out. Sadly, when I arrived back (and reception was closed) no remote. Maybe I need to recognise that its a cheap motel, and to set my standards lower......or, maybe the base promises (TV) should be expected. The previous manager was so intent and focussed on customer service. Anyway......

Dear MICK, Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is very disappointed to know our customer service has failed during your stay especially from our regular guest. I will definitely share your comments and follow up with individual accordingly. I can guarantee you this is not the service we provides. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

Business trip

Customer review rating 3.9/5

David Business - 30/11/2019 Confirmed reviews ALL

Rooms are as expected and fine for 1 person. Towels, soap provided. Bed comfortable. Suits me to stay there when I am working late and starting early the next day. Food available near by.

Dear DAVID B., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. We do apologize for missing remote control for the aircon in the room you stayed. I have addressed the issue with my housekeeping team. Also thank you for bringing to my attention about shower head. We have replaced it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

Price reflected the room fairly.

Customer review rating 3.9/5

Nicholas C. Friends - 27/11/2019 Confirmed reviews ALL

Overall satifaction was ok however I a little disappointed that the top bunk in the room I was in had such a poor excuse for a mattress. I do wish each room was fitted with a microwave aswell, not just for convenience, but hygiene.

Dear NICHOLAS , We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the bunk bed, it is our Ibis Budget Hotel standard. We only provide microwave in our common area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Mr

Customer review rating 3.9/5

Mateen S. Business - 26/11/2019 Confirmed reviews ALL

alright

Dear Mateen, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

mr Kevin w. and wife Annette.

Customer review rating 3.9/5

Kevin W. Couples - 25/11/2019 Confirmed reviews ALL

Every thing we asked for was attended to immediately ,friendly staff, very p9lite,great breakfast ,good value we have stayed there several times.,and will continue to do so.Great value.

Dear Kevin & Annette, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Did not enjoy my stay.

Customer review rating 3.9/5

Zakir R. Business - 24/11/2019 Confirmed reviews ALL

I have stayed in hotles even cheeper then ibis but in room had toothpaste with brush. Hair dryer after shower. Iron a bottle of water in fridge. And coffee. But all that i had is a soup for hand wash, coffee but you can't make one as the cattle had noodle left over god knows for how long and that was it. Left the hanger on exterior door handle to please clean my room but all they did is left new soup and towels and 1 new cup for coffee but don't worry about cleaning noodle out of the electric cattle. Room 248 please check now may be noodles are still in it. Regards your customer that will never stay with ibis.

Dear ZAKIR , Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to apologize on behalf of our housekeeping. I will definitely bring the issue with my supervisor. As part of Ibis Budget Hotel Standard, we don't provide shower gel, conditioner and tooth paste. We are discussing to change to dispenser shower gel. Thank you so much for bringing to my attention about housekeeping. I know there are a lot of things we need to get it done and improve. Your feedback is very important. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

Not bad

Customer review rating 3.9/5

Randheer W. P. Families - 23/11/2019 Confirmed reviews ALL

Convenient location next main road since we were driving,bed was comfy

Dear RANDHEER, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is my pleasure to know you and your mate. Hopefully your arrived Melbourne safely. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Good location

Customer review rating 3.9/5

Harchand S. B. Solo - 21/11/2019 Confirmed reviews ALL

The Ibis Wentworthville, was located on a convenient spot nearby the Train Station and fast food restaurants.It was beside the Junction (Motorway) to Blacktown. The hotel room was spacious with bunk style comfortable bed .The Breakfast was ok. The staff was friendly and helpful. Good price.

Dear HARCHAND, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Never again

Customer review rating 3.9/5

Leah Couples - 18/11/2019 Confirmed reviews ALL

We arrived late and were charged early as we were a late check in and no one would be there. There was people there when we arrived so the process of late check in was a moot point. The room was tiny and like a sauna. It was so hot and took forever to cool even with the air conditioner on full. The shower and toilet was terribly set up and there was stairs and no lift. I would not stay here again.

Dear Leah, Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The size of our room and bathroom is our Ibis Budget Hotel Standard. If you decide to stay with Accor Chain, you might need to book Ibis Red above brand. Sorry our hotel is suitable for your needs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

Run down and dirtyy

Customer review rating 3.9/5

Kerry Families - 18/11/2019 Confirmed reviews ALL

This place is extremely run down and dirty. No face washers, hand towels or hair dyers. The bathroom feels like a plastic cell with inadequate ventilation. The "bunk single bed" did not get made up, I had to make it which was very difficult especially trying to climb the ladder to do it.. The ironing facilities was an iron and ironing board in the main hall way.

Dear KERRY, Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As part of Ibis Budget Hotel Standard, we don't provide face washer ,hand towels and Hair Dryer in the room. All the Ibis Budget Hotel only provide ironing facility in the public area. If you do like to stay with Accor Chain, you might need to book Ibis Red or Above brand. We do agree with you our hotel is due a renovation. Hopefully owner will spend a bit money on it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

Great service.

Customer review rating 3.9/5

Kathryn G. Families - 18/11/2019 Confirmed reviews ALL

I had been provided a room where the door was not locking properly (swollen with the heat). The staff kindly reassigned me another room to ensure my safety was put first.

Dear KATHRYN , We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will definitely share your comments with my amazing team. It will make them very happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

not bad

Customer review rating 3.9/5

Daniel Solo - 17/11/2019 Confirmed reviews ALL

It was annoying because I was unsure what the process of late check in was before I booked. So I called the hotel 2-3 times throughout the day but no one answered. The voice mail said there is late check in so I booked anyway and then after that the experience was decent. Someone called me that night to explain the late check in. The room was alright.

Dear DANIEL , We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager

Good Value and Clean Room

Customer review rating 3.9/5

Avnish B. Business - 15/11/2019 Confirmed reviews ALL

Friendly staff, clean room and good value

Dear AVNISH B., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not Good

Customer review rating 3.9/5

Saty Couples - 15/11/2019 Confirmed reviews ALL

Room was very small and was not tidy and clean. Toilet was blocked.

Dear SATYENDRA U., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not up to standard

Customer review rating 3.9/5

Shane Business - 13/11/2019 Confirmed reviews ALL

There were cockroaches in two rooms. People are allowed to talk all night in the car park belows the windows on the northern side. However, the coffee was good. Buy

Dear SHANE , Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your feedback. I believe i have a chat with you upon checkout. I will definitely follow up with Pest control company. I do apologize for the trouble you might cause.during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Forrest Pang General Manager

not good value for money

Customer review rating 3.9/5

Anthony P. Business - 13/11/2019 Confirmed reviews ALL

Again- BILLSHOCK. Despite reassurances from Josh in a telephone conversation after a previous stay, I was told the tariff for the two days would be $316.00!! When I quoted Josh's assurance, I was told that the higher tariff was because it was going to be a busy weekend. Also, that the quote would be reduced by $50.00 , making it $118.00 per night. That's way over what Josh promised. It's a lot for a room whose shower recess had two cigarette burn marks in the floor. I've been there in the past, and it was NOT busy. Also, your front desk did not give me either a Bankcard receipt, nor a printed tax invoice although I asked for them.

Dear ANTHONY, We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. I do apologize on behalf of Josh. He has left wentworthville. If you want to discuss with me regarding the rate, please do email me directly. I also apologize we didn't send you invoice which I just did this morning. I will address the issue with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Forrest Pang General Manager
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