ibis budget Wentworthville 3 stars

Customer review rating (ALL Rating) 3.9/5 668 reviews

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377-383 Great Western Highway, 2145 WENTWORTHVILLE, Australia

Description

Hotel extras

  • Located in front of Wenty Leagues

  • Close to iconic landmarks and venues including Olympic Park, Qudos Bank Arena Accor Stadium.

  • Close to public transport options.

  • Free Wi-FI and paid parking available.

  • Well-located for exploring Sydney and Sydney's west.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

1 Queen and 1 Single Overhead Bunk Bed

Photo out of - 1 Queen and 1 Single Overhead Bunk Bed

1 Queen bed and 1 overhead Bunk Bed maximum of 3 persons. Non smoking with en-suite, TV, air-conditioning and WIFI access (charges apply).

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • 3 pers. max
  • 19 m² / 204 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Bunk bed(s)
See availabilities

1 King Bed for maximum 2 persons. Non smoking with Ensuite, TV, AC and WIFI Access (charges apply).

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
See availabilities

2 Single Beds and 1 Single Overhead Bunk Bed for maximum 3 persons. Non smoking with en-suite,TV, air-conditioning and WIFI Access (charges apply).

Max. number of persons
3
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
See availabilities

Hotel location

ibis budget Wentworthville

377-383 Great Western Highway
2145 WENTWORTHVILLE
Australia

GPS:-33.814957, 150.96495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 102 rooms
  • 2 rooms for people with reduced mobility
  • One family room
  • 102 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets not allowed

Catering

Breakfast

  • Express Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces
  • Max Limited Height: 10 m / 32.81 ft

  • Parking pricing: 10 AUD 10 AUD Per day

Security

  • Video surveillance in parking

Accessibility

  • Accessible parking

Breakfast

Photo out of - Breakfast

Express

Services

  • Continental
  • Cold breakfast

Restaurant

  • Ground floor

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  668 reviews

Customer review rating 3.5/5

Sera B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.5/5

Peter A. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. From our record it shows for only 1 night booking. Our vending machine gets top up every Monday. We had school group staying who had smashed the items from the vending machine but Monday it had got topped up. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Karl K. Couples - Confirmed reviews ALL

Dear Karl K., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Ratna G. Solo - Confirmed reviews ALL

Dear Ratna G., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

David R. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. It was all of sudden room book so we could not allocate your as usual room. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.5/5

Peter A. Couples - Confirmed reviews ALL

Not happy with the price. We had to stay 2nights instead of one. Sunday night was $99 but when we booked for Monday night it cost $135 ! Both nights we noticed the vending machines were almost empty.

Dear Guest, Thank you for taking the time to share your feedback. From our record it shows for only 1 night booking. Our vending machine gets top up every Monday. We had school group staying who had smashed the items from the vending machine but Monday it had got topped up. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Karl K. Couples - Confirmed reviews ALL

This was a last minute booking, Checkin easy, friendly checkin staff , happy to provide extra milk. King bed was comfy, just the castors do not lock. So you may get a small movement. Shower Hot, TV worked well. Wenty league's club across the lights. Happy with visit

Dear Karl K., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Ratna G. Solo - Confirmed reviews ALL

A/A. I gave 9 because thr room needs some renovation

Dear Ratna G., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

David R. Business - Confirmed reviews ALL

Normally my stay is fantastic. But this last time I was placed in a different room and was facing the car park and main road Causing lots of noise And too many people walking around smoking and staring in the window

Dear Guest, Thank you for taking the time to share your feedback. It was all of sudden room book so we could not allocate your as usual room. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Kim A. Couples - Confirmed reviews ALL

We had a comfortable stay. The hotel room and the hotel's facilities were very good.

Dear Kim A., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 1.5/5

Priscilla T. Families - Confirmed reviews ALL

Location was only reason have a given a 3, Lock broken on door, step down from shower slip and falls hazard, shower door lock broken, light on shower broken, shower wall had mould and bottom of door broken paint and rusty, blind was broken if opened up the blind during the night glowing light into the room not able to open the blind, broken remote control backing missing. Bed was so uncomfortable and kept moving to unbalanced left. I used my own wipes to clean the bathroom room floor and this was flighty like never cleaned. Room had basin and mirror where the handwash is this was dirty. Breakfast was not worth it, absolutely awful, I eat it cause there was nothing else without having to leave hotel.

Dear Priscilla T., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our door lock is slightly tricky unless you do in a correct way it will go fluffy feels like broken but actually its not. Our bathroom size is the standard size for budget hotels as lot of other budget hotels even do not provide ensuite. We will definitely follow up with the blinds and follow up with our housekeeping team. You stayed for 2 nights and you could have given us opportunity to let us know so our team would have gone beyond to enhance your stay. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Chris M. Solo - Confirmed reviews ALL

Staff are nice, hotel is clean, budget and affordable. Great management

Dear Chris M., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Marilyn M. Solo - Confirmed reviews ALL

The exit from the Motel is so difficult and dangerous. Maybe some way of exiting via the back of the property should be considered to avoid a major accident.

Dear Guest, Thank you for taking the time to share your feedback. We are located on perfect location between 2 main highways and M4 and sometimes getting out gets slightly difficult, but we always recommend using left lane and do U - turn from around the blocks. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 0.5/5

Robinson W. Business - Confirmed reviews ALL

They couldn't even produce a Tax Invoice for me.

Dear Guest, Thank you for taking the time to share your feedback. We have send you the tax invoice to your email and we believe we don't deserve to get this score hoping you could adjust on your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 0.5/5

Cordelia V. Business - Confirmed reviews ALL

Unfortunately the filthy air vent, stained walls, chipped paint, noisy and and dirty or stained, ancient air conditioner, terribly placed and minimal number of power points, broken light fitting, and completely wrecked window blinds made my stay almost comical. Truly for $149 per night this is beyond what a person can reasonably consider budget. If this is brand Ibis, I’m shocked it’s inside the Accor umbrella. I had another quick work stay booked here for a fortnight later, I have cancelled. This was shocking.

Dear Cordelia V., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will definitely follow up with the room. During that night is peak event night and we were still the cheapest around the market. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.0/5

Paphawarin B. Solo - Confirmed reviews ALL

I’m allowed any rooms service or the cleaners come into my room without my permission whether I'm here or not. 2 days ago the cleaners come to clean my room moving my stuff or clothes and my bags are opened when I’m wasn’t here which is never happening before and I live here more than a year, one last thing the reception should have more respect if you don’t like your job you should find another job we pay for your sometimes forgot the key or the key doesn’t work or didn’t update it I’m calling emergency phone trying to get inside and open the door he said I have to wait and let me standing outside freezing until the reception opened I can’t force him to come. But why you have emergency phone for if you don’t want to do your services then find another job that would be better I think!!

Dear Guest, Thank you for taking the time to share your feedback. As discussed with you we have to service your room at least once a week, and u keep on declining the service resulted on full mould of ceiling last time. Nevertheless, if you donot require cleaning service as always please place service tag declining service and strongly request not to cover up the SMOKE ALARM. We have raised this issue earlier as you are risking the staff, guest and building life but seems like you again started doing it. Also regarding room extension, its not the first time you rang emergency number, you keep on ringing number around 03:00-05:00 am and our staff always come down to update the key for you. As discussed, we will be placing the key in safe box for you, if you don't come down to update your key. We have been doing way beyond to enhance your stay even during your difficult times but being good is not good. Sincerely,

Customer review rating 3.0/5

Gail A. Couples - Confirmed reviews ALL

Motel was a convenient short stay, the bed was reasonable and clean linen. Had hanging space on hook. The whole motel could do with coat of paint would make a difference

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Leigh S. Couples - Confirmed reviews ALL

Good location, comfortable and good price.

Dear Leigh S., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Ajay G. Families - Confirmed reviews ALL

It was average

Dear Ajay G., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.0/5

Paul M. Solo - Confirmed reviews ALL

bathroom was like a portapotty

Dear Guest, Thank you for taking the time to share your feedback. We are ibis budget hotels committed to provide clean, comfy and affordable accommodations for our guest. Our size of the bathroom is the standard size for budget hotels as other budget hotel even do not provide private shower. We value your feedback as it help us to learn. We will address this comments with our building management team as well. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.0/5

Neil H. Solo - Confirmed reviews ALL

1 microwave for the entire hotel. A TV with one station (channel 10), an air conditioner that only spits out hot air. No desk or table with chair. No wash basin in "bathroom" which is actually a cupboard with a shower and toilet in it. Pay extra for parking and breakfast. No luggage storage, no wardrobe. Very small onsite breakfast area. It does have wifi but who doesn`t The following are quotes from starraings.com.au 2 star = "Properties that focus on the needs of price conscious travellers. Services and guest facilities are typically limited to keep room rates affordable and competitive but may be available upon request or fee-based." - that is this hotel 3 star - "Properties that deliver a broad range of amenities that exceed above-average accommodation needs. Good quality service, design and physical attributes are typically fit for purpose to match guest expectations." - that is not this hotel

Dear Guest, Thank you for taking the time to share your feedback. We do have 2 microwave for the entire hotel one at ground floor and one at breakfast area, TV has all Australian standard channels with SBS as well over 35. Some of the budget hotel doesnt even provide Private bathroom in the room, which our hotel does and we understand we donot have cupboard but we do provide minimum 4 hangers and extra hangers can be provided upon request. All the hotels nearby do charge for parking in which we only charge $10 which is fair to provide secure parking. We are ibis budget hotel committed to provide clean, comfy and affordable accommodations. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Lloyd R. Couples - Confirmed reviews ALL

We have stayed here before, I think this visit is our 4th. Location is good with the supermarket ( Woolworths ) and restaurants close by. Helpful service from front desk when we asked about bus service to Paramatta.

Dear Lloyd R., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Arjun S. Couples - Confirmed reviews ALL

Nice , well maintained, convenient

Dear Arjun S., We very much appreciate your comments regarding your stay at the ibis budget Wentworthville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Swaraj K. Business - Confirmed reviews ALL

House keeping Cleanliness in the Room is Unhygienic worse they don't clean the Toilet, food table and sink at all till from the day you check in till you check out alternative days just bed making is done, these young park timers for part-time income work without any responsibility worst unhygienic

Dear swaraj k., Thank you for taking the time to tell us about your experience at the ibis budget Wentworthville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We did provide extra linen service at your request multiple times and cross checked personally with your regarding the service, you yourself said happy with service but as always last time we went beyond to enhance your stay so did this time. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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