Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.5/5 229 reviews

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Mercure Sydney Rouse Hill - Image 1
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Mercure Sydney Rouse Hill - Image 4
Cnr of Commercial & Windsor Road, 2155 ROUSE HILL, Australia

Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Telephone
Fax +61 2 9629 4311

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  229 reviews

TripAdvisor Rating  4.5/5  62 reviews

Customer review rating 5.0/5

Andrew R. Business - Confirmed reviews ALL

Staff are very helpful, rooms well appointed and quality of food is good (most times).

Dear Andrew, Thank you for your detailed review and for choosing to stay with us. We’re delighted to hear you enjoyed our amenities, on-site dining options, well-appointed rooms, and the helpfulness of our team. We appreciate your feedback regarding the booking process and room selection preferences, and we understand the importance of choosing a quieter room location. The rooms that face the car park are our Deluxe King and Deluxe Twin Rooms. Thank you also for bringing the automatic pantry light issue to our attention. We apologise for the inconvenience this caused and should you have any issues like this on a future stay please let our front desk staff know, we can tape the sensor and disable it for you. We truly value your feedback and we look forward to welcoming you back again soon. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Miku K. Business - Confirmed reviews ALL

Hotel staffs were friendly. Daily room cleaning could be improved, hair remained on the floor of shower room however, it was good overall.

Dear Miku, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed your stay and found our team friendly. We appreciate you bringing the housekeeping issue to our attention and apologise for the oversight in the shower area. This is certainly not the standard we aim for, and we will be addressing this with our housekeeping team to ensure improvements are made. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future. Sincerely, Ejay Hotel Manager

Customer review rating 5.0/5

Lisa B. Business - Confirmed reviews ALL

Great staff and accommodation. Best location to be able to work to great eating.

Dear Lisa, Thank you for your wonderful review! We’re so pleased to hear you enjoyed both the accommodation and the service from our team. Our location really is perfect for exploring the local dining scene on foot, and we’re glad you made the most of it. We hope to welcome you back again soon! Sincerely, Ejay Hotel Manager

Customer review rating 5.0/5

Jane M. Solo - Confirmed reviews ALL

Very good . Comfy bed . Water could be provided free though

Dear Jane, Thank you for the amazing review! We are delighted to hear you have had an enjoyable stay with us. Unfortunately we are only a small hotel and do not offer complimentary water bottles. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Jacqueline D. Business - Confirmed reviews ALL

Professional, clean great area

Dear Jacqueline, Thank you for your feedback! We’re delighted you found our hotel professional, clean, and enjoyed the area. We look forward to welcoming you back soon. Sincerely, Ejay Hotel Manager

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Other web-users rate our hotel

  • 178 reviews 8.6/10 Location
  • 297 reviews 8.6/10 Room
  • 229 reviews 8.9/10 Service
  • 160 reviews 8.2/10 Cleanliness
  • 155 reviews 7.9/10 Comfort
  • 77 reviews 8.6/10 Food
  • 57 reviews 9.7/10 Vibe
  • 50 reviews 8.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.