Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.5/5 225 reviews

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Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  225 reviews

TripAdvisor Rating  4.5/5  62 reviews

Customer review rating 5.0/5

Jane M. Solo - Confirmed reviews ALL

Very good . Comfy bed . Water could be provided free though

Dear Jane, Thank you for the amazing review! We are delighted to hear you have had an enjoyable stay with us. Unfortunately we are only a small hotel and do not offer complimentary water bottles. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Jacqueline D. Business - Confirmed reviews ALL

Professional, clean great area

Dear Jacqueline, Thank you for your feedback! We’re delighted you found our hotel professional, clean, and enjoyed the area. We look forward to welcoming you back soon. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Michelle S. Business - Confirmed reviews ALL

Loved our stay, great location and staff very friendly.

Dear Michelle, Thank you for your wonderful feedback! We’re thrilled you loved your stay and enjoyed our great location and friendly staff. I will share your comments with our team, and specifically Adrian. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Ashwin D. Solo - Confirmed reviews ALL

Clean rooms , loved the chocolates all amenities in place , staff was very good

Dear Ashwin, Thank you for your lovely feedback! We’re delighted to hear you enjoyed our clean rooms, the chocolates, and the amenities provided. It’s wonderful to know our team made a positive impression as well. We truly appreciate your kind words and look forward to welcoming you back again soon. Sincerely, Ejay Hotel Manager

Customer review rating 4.0/5

Michael W. Solo - Confirmed reviews ALL

The staff were friendly and accommodating. The room was spacious, clean and smelled nice. The Fiddler staff also made the experience seamless. The only issue I had was the cleanliness of the pool. There seemed to be a lot of what looked like dirty baby wipes scattered on the floor of the pool. After two minutes i didn’t feel clean in the pool and got out.

Dear Michael, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the hotel, found the room spacious and clean, and that our team as well as The Fiddler staff, helped make your stay seamless. We sincerely apologise for the condition of the pool during your visit. Unfortunately during your stay there was several windy days and this blew napkins off the tables from the Fiddler and into our pool. Thank you again for sharing your experience, and we hope that your next visit will be more pleasant than the previous one. Sincerely, Ejay Hotel Manager

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Other web-users rate our hotel

  • 174 reviews 8.6/10 Location
  • 290 reviews 8.7/10 Room
  • 222 reviews 9.1/10 Service
  • 158 reviews 8.4/10 Cleanliness
  • 153 reviews 7.9/10 Comfort
  • 77 reviews 8.7/10 Food
  • 57 reviews 7.6/10 Amenities
  • 56 reviews 9.7/10 Vibe

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