Mercure Sydney Rouse Hill

Customer review rating (ALL Rating) 4.7/5 50 reviews

Mercure Sydney Rouse Hill - Image 1
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Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  50 reviews

TripAdvisor Rating  4.5/5  58 reviews

Comfortable , ideal location

Customer review rating 4.5/5

Robyn M. Families - Confirmed reviews ALL

We experienced a comfortable accommodation at Mercure Rouse Hill. It was the ideal location , next to the Irish pub ,the Mean Fiddler where our family function was held .

Dear Robyn, We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also passed your comments regarding the Fiddler over to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Front Office Manager

As always a pleasant stay

Customer review rating 4.5/5

Kirk M. Families - Confirmed reviews ALL

Excellent Service and comfortable rooms

Dear Kirk, We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Front Office Manager

Hotel and staff are great hate the check in procedure as my boss booked paid for room but I couldn’t have it as didn’t have his card or him

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Great

Dear Gavin L., Thank you for taking the time to tell us about your experience at the Mercure Sydney Rouse Hill. I am sorry that your experience did not meet your expectations. We apologize for any inconvenience you experienced during the check-in process. Our policy requiring the cardholder's presence as a fraud prevention policy and for security reasons. This policy helps protect our guests and ensure the integrity of the booking process. Thank you for your positive feedback about our hotel and staff. We greatly appreciate your kind words. Thank you for your understanding, and we hope to welcome you back soon. Sincerely, E-Jay Harris Mercure Sydney Rouse Hill Front Office Manager

Very happy upon our return visit

Customer review rating 5.0/5

Gabby C. Couples - Confirmed reviews ALL

We've stayed before so chose here again. The rooms are modern, clean and very comfortable.

Dear Gabby, We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Front Office Manager

Good stay

Customer review rating 4.0/5

Jody J. Families - Confirmed reviews ALL

Location good staff not ovaly friendly

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Other web-users rate our hotel

  • 158 reviews 9/10 Location
  • 242 reviews 8.4/10 Room
  • 164 reviews 8.4/10 Service
  • 139 reviews 7.9/10 Comfort
  • 119 reviews 9.1/10 Cleanliness
  • 79 reviews 7.7/10 Food
  • 66 reviews 8.9/10 Vibe
  • 65 reviews 8.5/10 Amenities

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