Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.5/5 198 reviews

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Mercure Sydney Rouse Hill - Image 1
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Cnr of Commercial & Windsor Road, 2155 ROUSE HILL, Australia

Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Telephone
Fax +61 2 9629 4311

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  198 reviews

TripAdvisor Rating  4.5/5  62 reviews

Customer review rating 4.5/5

Daniel P. Solo - Confirmed reviews ALL

A very pleasant stay. Easy check in. Room was very modern and clean. Couldn't fault anything.

Dear Daniel, Thank you for taking the time to share your lovely feedback. We are delighted to hear that you had a pleasant stay and found the check-in process easy and the room modern and clean. It’s wonderful to know everything met your expectations as we strive to provide a quality service to our guests. We appreciate your kind words and hope to welcome you back again soon. Sincerely, Ejay Hotel Manager

Customer review rating 5.0/5

Tracy W. Families - Confirmed reviews ALL

Can’t fault our stay’s the reception staff are always friendly, room is lovely and clean, room service is fast. We are up to our 8th stay and we keep coming back as it’s a great hotel and great staff.

Dear Tracey, Thank you so much for your amazing feedback and for your continued loyalty, it truly means a lot to us. We’re thrilled to hear that your stay was faultless once again and that our friendly reception team, clean and comfortable rooms, and prompt room service consistently meet your expectations. Reaching your 8th stay with us is a wonderful milestone, and we’re grateful that you keep choosing our hotel. We look forward to welcoming you back for many more visits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ejay Hotel Manager

Customer review rating 4.0/5

Thomas R. Families - Confirmed reviews ALL

Called last minute Wednesday night for a room to accomodate myself and my son. Our home electricity was down Was extremely easy to book over the phone the reception staff on the night was friendly and accomodating. Both my son and I were happy with the comfort of our beds the air conditioning and complimentary wifi

Dear Thomas, Thank you for sharing your experience! We’re delighted we could accommodate you and your son on short notice and that our team made the booking process easy and welcoming. It’s wonderful to hear that you both enjoyed the comfort of your beds, the air conditioning, and complimentary Wi-Fi. We’re glad we could provide a comfortable stay during a challenging evening and look forward to welcoming you back anytime! Sincerely, Ejay Hotel Manager

Customer review rating 5.0/5

Jacques V. W. Families - Confirmed reviews ALL

Stayed a week and found the hotel modern, the welcome was great and everything as expected.

Dear Jacques, Thank you for your lovely review! We’re delighted to hear that you enjoyed a week-long stay with us and found the hotel modern and welcoming. It’s great to know everything met your expectations. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon! Sincerely, Ejay Hotel Manager

Customer review rating 5.0/5

Kathryn C. Couples - Confirmed reviews ALL

Easy to access hotel with ok parking (not undercover and shared with pub clients)... modern, clean and spacious room, great bathroom & shower facilities, good selection on mini bar... quite and no noise from main road or pubs. My only complaint would be, i looked online for the rate, then i called to see if i could get a better rate considering it was early evening when i was booking, but i was told that was the best rate available... so i ended up booking online as it was cheaper (by about $60.00). ...

Dear Kathryn, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed your stay, particularly our modern, spacious rooms, clean facilities, and the quiet environment despite the nearby main road and venues. It’s great to know you found the hotel easy to access and the minibar selection to your liking. We appreciate your comments regarding parking and will continue to look for ways to make this aspect of the experience more convenient for guests. Regarding the room rate, thank you for bringing this to our attention. We understand how frustrating it can be to see a lower rate online after enquiring directly. While our team works to offer competitive pricing, we apologise that we weren’t able to match the online rate at the time. Your feedback is valuable and will help us improve transparency and ensure a smoother booking experience in the future. Sincerely, Ejay Hotel Manager

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Other web-users rate our hotel

  • 170 reviews 8.7/10 Location
  • 274 reviews 8.7/10 Room
  • 204 reviews 9.1/10 Service
  • 150 reviews 8.1/10 Cleanliness
  • 75 reviews 8.6/10 Food
  • 57 reviews 7.4/10 Amenities
  • 53 reviews 9.7/10 Vibe
  • 43 reviews 8.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.