Name: Mercure Sydney Rouse Hill - ALL
Address: Cnr of Commercial & Windsor Road, ROUSE HILL, 2155, AU
Telephone: +61288063969
Rating: 4.6

Mercure Sydney Rouse Hill

Hotel for travellers looking for local and authentic experiences

Mercure Sydney Rouse Hill is conveniently located close to the Norwest Business Park and the Fiddler Pub Hotel, a major dining and entertainment venue. The hotel consists of 78 modern guest rooms, including a mix of Deluxe Rooms, Family Rooms Suites and four Special Need rooms spread across four stories. The hotel also houses a fitness centre and a swimming pool, new conferencing and events spaces, while dining venues will be provided to hotel guests through The Fiddler s existing entertainment complex.

We look forward to welcome you to step into a world of sophistication and enhance your luxury experience in the Sydney Hills District. Your journey begins here, and we're thrilled to be a part of it. Explore, wine & dine, relax and make yourself at home!

Harris Ratnawardana, Hotel Management

Hotel extras

Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD
Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options
Ideal location for all your residential conferencing options at the Fiddler Hotel
Complete residential entertainment options including conferencing, weddings and parties
Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

Room

Superior Room, 1 King Bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Superior Room, 2 Double Beds

2 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Deluxe Room, 1 King Bed

2 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Deluxe Room, 2 Double Beds

2 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Accessible Room, 1 Queen Bed

Non contractual photo

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Suite

Deluxe Suite, 1 King Bed & Sofa Bed

3 pers. max
46 m² / 495 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

See availabilities

Room

Accessible Room, 1 Queen Bed

Non contractual photo

2 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

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Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

+61 2 8806 3969

+61 2 9629 4311

ROUSE HILL

Railway station

Access: 400 m / 0.25 mi 10 min walk

SCHOFIELDS

Railway station

Access: 5.8 km / 3.6 mi 45 min walk / 8 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 0 m² / 0 sq ft
Maximum seats capacity: 250
Maximum capacity for banquets: 20

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 318 reviews

Max P. Business - 2/23/2026 Confirmed reviews ALL

My stays here are consistently good. There are a couple of provisos. The hotel itself is comfortable and well appointed. No issues there. It is attached to The Fiddler pub which is where the restaurants are. Typically, I find the fare here good (nothing exceptional) but a) the restaurants are extremely noisy and b) extremely limited. Last week I could not find a non-reserved table. So, if you're after a quiet, stress-free dining experience, don't expect it here. And I am not sure about the outdoor pool's position in view of everyone and anyone attending The Fiddler. Seems a bit of an afterthought.

Dear Max, Thank you for your thoughtful and detailed feedback, we truly appreciate you taking the time to share your experience. We’re very pleased to hear that your stays with us are consistently comfortable and that you find the accommodation well appointed and good value overall. That ongoing support means a great deal to us. We also sincerely appreciate your constructive comments. We understand that dining at The Fiddler can be lively, particularly during busy periods, and we recognise that this atmosphere may not suit everyone seeking a quieter experience. We’re sorry to hear that you were unable to secure a non-reserved table during your recent visit, we know how frustrating that can be. Your feedback regarding noise levels, restaurant availability, will be shared with the Fiddler management. The pool is located between the hotel and the Fiddler for safety reasons, as it allows both the hotel staff and Fiddler staff to keep an eye on the people swimming. Regarding pricing during high-demand periods, we understand it can feel significant when availability is limited. Booking early when possible can certainly help, but we do understand that this isn’t always practical. Unfortunately we are a small hotel and only follow the standard amenities for members set by Accor. These are the benefits/amenities provided by the hotel are given on check in. We do value your continued stays with us and your honest insights. We hope to welcome you back again soon and provide an even better experience next time. Sincerely, Ejay Hotel Manager

Phil C. Couples - 2/23/2026 Confirmed reviews ALL

Excellent

Dear Phil, Thank you so much for your kind words! We're delighted to hear you had a great experience and that our team made you feel welcome and well looked after. Providing friendly, attentive, and helpful service is what we strive for every day, so your feedback truly means a lot to us. We look forward to welcoming you back again soon! Sincerely, Ejay Hotel Manager

Kylie M. Business - 2/22/2026 Confirmed reviews ALL

The team at the front desk are brilliant! I got sick for a couple of days and they were very helpful with room service and checking if I needed anything else. Last stay was October 2025 and one of the ladies even remembered me!! I will definitely be back

Dear Kylie, Thank you so much for your wonderful review! We’re especially happy to hear that our front desk team made such a positive impression. Taking care of our guests, especially when they’re not feeling their best. It is truly important to us, so it means a lot to know that you felt supported and well looked after. How lovely that one of our team members remembered you from your stay in October 2025, that personal connection is exactly what we strive for here at Mercure Sydney Rouse Hill. We will pass this onto the staff member that remembered you on check in on your last stay. We can’t wait to welcome you back again soon! Sincerely, Ejay Hotel Manager

Peter G. Couples - 2/21/2026 Confirmed reviews ALL

Well connected location with plenty of parking and just a few short steps from the Fiddler hotel. Good welcome. Thanks for the upgrade. Our suite was modern, spacious and clean. Wifi and air con very good. There is some road noise so we needed ear plugs - otherwise it would be a five star stay. The pool is appropriate for kids and is not an inviting space for adults to relax. Breakfast is à la carte which is an excellent change to buffets. Dinner at the Fiddler was well above average. I’ll return but will ask for a room facing away from the road.

Dear Peter, Thank you for taking the time to share such a detailed review of your stay. We’re so pleased to hear you enjoyed our well-connected location, convenient parking, and proximity to The Fiddler. It’s wonderful to know you appreciated the warm welcome and the upgrade, and that your suite met expectations for space, cleanliness, WiFi, and air conditioning. We do appreciate your honest feedback regarding the road noise. The road side of the hotel is triple glassed to help prevent unwanted road noise. We have made a note on your profile that you prefer the rooms on the carpark side. It’s also great to hear you enjoyed the à la carte breakfast. We agree it’s a refreshing alternative to buffets, and that your dinner experience was well above average. Thank you as well for your comments about the pool area. The pool is located between the hotel and the Fiddler for safety reasons, as it allows both the hotel staff and Fiddler staff to keep an eye on it. We’re delighted to hear you’ll be returning and look forward to welcoming you back for an even closer-to-five-star stay next time. Sincerely, Ejay Hotel Manager

David L. Business - 2/19/2026 Confirmed reviews ALL

I arrived late on Wednesday night and during my check in the team went over and above. The kitchen was closed but the girl went and organised a steak and chips to be sent to my room within 10 minutes of arriving. I was absolutely blown away with how good this service was. I didn’t get her name tall NZ girl

Dear David, Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you had such a fantastic experience with both the team and your room. It’s especially great to know that, even though you arrived late on Wednesday night, our team went above and beyond to make sure you were well looked after. Organising a steak and chips for you so quickly after the kitchen had closed is exactly the kind of thoughtful service we strive to deliver. We’ll be sure to share your kind words with the team and we will let Alice know that she has made such a positive impression. We truly appreciate you taking the time to share your experience and hope to welcome you back again very soon. Sincerely, Ejay Hotel Manager