Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.6/5 542 reviews

Mercure Sydney Rouse Hill - Image 1
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Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Room 1

Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  542 reviews

Customer review rating 5.0/5

Darlene M. Families - Confirmed reviews ALL

Dear Darlene, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our convenient location and that our team helped make your stay a memorable one. Providing friendly, welcoming service is something we take great pride in, so it's fantastic to know our staff made such a positive impression. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay in the near future! Kind regards, Ejay Hotel Manager

Customer review rating 2.0/5

Nathan W. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Jayne C. Business - Confirmed reviews ALL

Dear Jayne, Thank you for your wonderful review and for giving us a perfect score. We're delighted to hear that you found your room comfortable and clean, and that you enjoyed the room service. It's especially rewarding to know we could provide you with a restful stay. We truly appreciate your kind words and look forward to welcoming you back to Mercure Sydney Rouse Hill for another relaxing visit. Regards, Ejay Hotel Manager

Customer review rating 4.0/5

Eden M. Business - Confirmed reviews ALL

Dear Eden, Thank you for taking the time to share your feedback following your stay with us. We're pleased to hear that you had a good overall experience and enjoyed our facilities. However, we're sorry to learn that road noise affected your comfort and that the cleanliness of your room did not meet our usual standards due to the item left behind by a previous guest. Please accept our sincere apologies for this oversight. Your comments have been shared with our housekeeping team to help prevent this from happening again. For any future stay, please don't hesitate to let us know if you would prefer a room on the quieter side of the hotel, and we'll do our best to accommodate your request, subject to availability. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better experience. Regards, Ejay Hotel Manager

Customer review rating 3.5/5

Antony G. Solo - Confirmed reviews ALL

Dear Antony, Thank you for taking the time to share your feedback. We're pleased to hear that you found your room spacious and comfortable during your two-night stay. While we're glad you enjoyed these aspects of your visit, we noticed that your overall rating suggests there may have been areas where we could have done better. We appreciate your feedback and would welcome the opportunity to learn more about how we could improve your experience. We hope to have the pleasure of welcoming you back to Mercure Sydney Rouse Hill and providing you with an even better stay. Regards, Ejay Hotel Manager

Other web-users rate our hotel

  • 231 reviews 9/10 Location
  • 387 reviews 8.8/10 Room
  • 344 reviews 8.9/10 Service
  • 5 reviews 8.3/10 WiFi
  • 206 reviews 8.6/10 Cleanliness
  • 197 reviews 8.4/10 Comfort
  • 91 reviews 8.6/10 Food
  • 78 reviews 9.4/10 Vibe

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