Pullman Sydney Penrith 5 stars

Customer review rating (ALL Rating) 4.8/5 3,014 reviews

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Pullman Sydney Penrith - Image 1
Pullman Sydney Penrith - Image 2
Pullman Sydney Penrith - Image 3
Pullman Sydney Penrith - Image 4
81 Mulgoa Road, 2750 PENRITH, Australia

Description

Hotel extras

  • Penrith's first 5-star hotel, perfect for business and leisure stays

  • Featuring meeting facilities for up to 1,000 delegates

  • Offering Aqua Golf, iFly indoor skydiving, Cables Wake Park & Aqua Park, TimeZone and FREAK.

  • Gateway to the World Heritage listed Blue Mountains

  • Over twenty restaurants and bars offering a range of culinary dining options

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Accessible Superior Room with 1 king bed

Photo out of - Accessible Superior Room with 1 king bed

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hairdryer - mini fridge - hand rails in bathroom - walk in shower

Max. number of persons
2
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hairdryer - mini fridge

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hairdryer - mini fridge

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hair straightener - clothes steamer - mini fridge

Max. number of persons
2
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite with 2 queen beds

Photo out of - Junior Suite with 2 queen beds

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hair straightener - clothes steamer - full sized refrigerator - Microwave - glassware

Max. number of persons
4
Area
From 37 m² / 398 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Pullman Sydney Penrith

81 Mulgoa Road
2750 PENRITH
Australia

GPS:-33.757008, 150.68484

Telephone
Fax 2/47256000
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • SYD Additional charge
  • SYDNEY KINGSFORD SMITH Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 152 rooms
  • 8 rooms for people with reduced mobility
  • 152 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Breakfast à la carte Additional charge

Business

16 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Children''s TV Channels

Well-being

Elite Fitness Center

  • On site

Sports and leisure

Jogging track

  • Nearby

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • 300 parking spaces
  • Parking opened 24/7
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

MARCEL

Photo out of - MARCEL

A modern and sophisticated European Bistro, famous for professional and warm service, quality local produce and a carefully curated wine list. Classic bistro food showcasing local produce and traditional techniques with contemporary flare.

Cooking style
European
Chef name
John Pugliano
Capacity
120
Accessibility
Accessible service
81 Mulgoa Road, 2750 Penrith, Australia
Telephone +61 2 4725 6000
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

A modern and sophisticated European Bistro, famous for professional and warm service, quality local produce and a carefully curated wine list. Classic bistro food showcasing local produce and traditional techniques with contemporary flare.

TORI CAFE & BAR

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Tori Cage & Bar offers something for everybody from Penrith's best coffee in the morning to a light lunch and a vibrant happy hour. Most importantly, Tori Bar is an inviting space to meet friends, close business or escape and unwind.

The Elite Fitness Centre is designed to welcome all guests from beginners to professional athletes. Features Peloton Bikes, Olympic lifting platform and squat rack, cardio equipment, weight machines, free weights and a traditional cedar wood sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,014 reviews

Customer review rating 5.0/5

Steve N. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Jason R. Business - Confirmed reviews ALL

Dear Mr R., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Andrew O. Business - Confirmed reviews ALL

Dear Mr O., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Annette T. Couples - Confirmed reviews ALL

Dear Ms T., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Stephen S. Couples - Confirmed reviews ALL

Dear Mr S., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Jason R. Business - Confirmed reviews ALL

Enjoyable

Dear Mr R., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Andrew O. Business - Confirmed reviews ALL

It was quiet, clean and comfortable.

Dear Mr O., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Annette T. Couples - Confirmed reviews ALL

Well appointed room.. Good location Cafe available for coffee and food

Dear Ms T., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Stephen S. Couples - Confirmed reviews ALL

We had a great long weekend here, very up to date hotel, good ammenities, handy to the Blue mountains and the Nepean river. Excellent location to the Pantherss entertainment centre.

Dear Mr S., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Keith M. Couples - Confirmed reviews ALL

Service over & above. One of yhe best we have stayed in.

Dear Mr M., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Frances M. Families - Confirmed reviews ALL

Very welcoming staff, lovely room, yummy breakfast, and convenient location.

Dear Ms M., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 3.5/5

Richard N. Solo - Confirmed reviews ALL

Got an email approximately 1 hour after checking in thanking me for staying and asking to review my stay, maybe wait until after checkout.

Dear Mr N., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I saddened to read about your room experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Emma Z. Couples - Confirmed reviews ALL

All staff we encountered were very friendly and professional. Customer service was excellent. Complimentary drink on check on was very nice touch. Room was very clean as was the whole hotel. Great breakfast. Great location for our show at the leagues club.

Dear Ms Z., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.0/5

Penelope H. Friends - Confirmed reviews ALL

I had a great stay at the new Pullman Penrith. The room was spacious and very modern. The free parking was a huge bonus. The key disappointment was the gold Accor member welcome drink. I normally get vouchers to use at the hotel bar but there was only 2 options that the reception staff poured. I would have preferred to go to the bar and choose.

Dear Ms H., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I was saddened to read about your check in experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Kevin J. Business - Confirmed reviews ALL

Stayed for the first time for 4 nights, excellent service from check-in to check-out. Appreciate the room upgrade to a JNR Suite as a Platinum member, plus bottle or red wine and cheese platter welcome amenity.

Dear Mr J., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Andrew J. Business - Confirmed reviews ALL

Stayed for an overnight stay, great location and service, I will be back and make this my regular when down for work.

Dear Mr J., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Joseph T. Families - Confirmed reviews ALL

Always been great for last 5 visits

Dear Mr T., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.0/5

Bruce V. G. Couples - Confirmed reviews ALL

Staff were friendly and the room was clean.

Dear Mr G., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

John M. Business - Confirmed reviews ALL

3 nights for a work related trip and very happy with Pullman

Dear Mr M., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Jami A. D. P. Business - Confirmed reviews ALL

Great food nearby. Easy train access. Breakfast is delicious.

Dear Ms P., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon a. hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Lilania K. Business - Confirmed reviews ALL

Great staff and service. Room lovely.

Dear Ms K., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 0.5/5

Justin M. Couples - Confirmed reviews ALL

Friendly check-in, but once we entered our room we noticed a few things which were not satisfying especially for 5 star hotel. Some coffee pods were missing, no slippers so they had to be requested. My wife also found a used tampon in the pocket of her dressing gown.

Dear Mr. M., Thank you for taking the time to share your feedback following your recent stay at Pullman Sydney Penrith. We have followed up with our Housekeeping team regarding the bathrobe in your room. The robe had appeared unused and remained in place in line with our sustainability practices. Following your feedback, we have reviewed the process with the team and reinforced the importance of checking bathrobe pockets and similar compartments during room servicing. We are sorry to hear that this affected your experience and appreciate you bringing it to our attention. Your feedback has been helpful in allowing us to review our procedures and reinforce these checks with the team. As a gesture of goodwill, we would also like to offer you 1,000 ALL Reward points, which we hope you will accept with our compliments. We hope to have the opportunity to welcome you back to Pullman Sydney Penrith in the future. Kind regards, Rio Front Office Manager Pullman Sydney Penrith

Customer review rating 5.0/5

Rhonda T. Couples - Confirmed reviews ALL

I was very impressed by the Pullman from the moment I walked into the foyer. Warmly greeted by the Front Desk. He was extremely professional and casual at the same time. A really nice feel. We were offered a welcome drink and we were upgraded to a lovely room. Our room was very comfortable and clean. And wow, an amazing welcome amenity and a great choice of beverages for our welcome drink. I can highly recommend the Pullman Penrith and definitely would stay there again. Thank you ☺️

Dear Ms T., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.0/5

Paul W. Couples - Confirmed reviews ALL

Unfortunately we had to ask for an additional pillow on three occasions to help my wife to sleep with her bad hip before delivered.

Dear Mr W., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Other web-users rate our hotel

  • 721 reviews 9.6/10 Location
  • 1,466 reviews 8.9/10 Room
  • 1,860 reviews 9.5/10 Service
  • 13 reviews 6.2/10 WiFi
  • 630 reviews 8.4/10 Comfort
  • 576 reviews 9/10 Cleanliness
  • 464 reviews 7.8/10 Breakfast
  • 399 reviews 7.7/10 Food

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