Pullman Sydney Penrith 5 stars

Customer review rating (ALL Rating) 4.8/5 3,027 reviews

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Description

Hotel extras

  • Penrith's first 5-star hotel, perfect for business and leisure stays

  • Featuring meeting facilities for up to 1,000 delegates

  • Offering Aqua Golf, iFly indoor skydiving, Cables Wake Park & Aqua Park, TimeZone and FREAK.

  • Gateway to the World Heritage listed Blue Mountains

  • Over twenty restaurants and bars offering a range of culinary dining options

Our accommodation(s)

Book this hotel
Room 1

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hairdryer - mini fridge - hand rails in bathroom - walk in shower

Max. number of persons
2
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hairdryer - mini fridge

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hairdryer - mini fridge

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hair straightener - clothes steamer - mini fridge

Max. number of persons
2
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Suite

Junior Suite with 2 queen beds

55-inch Smart TV - Complimentary Foxtel and Movie Channels -Nespresso Coffee Machine - Laptop sized safe- complimentary parking - hair straightener - clothes steamer - full sized refrigerator - Microwave - glassware

Max. number of persons
4
Area
From 37 m² / 398 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Pullman Sydney Penrith

81 Mulgoa Road
2750 PENRITH
Australia

GPS:-33.757008, 150.68484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • SYD Additional charge
  • SYDNEY KINGSFORD SMITH Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 152 rooms
  • 8 rooms for people with reduced mobility
  • 152 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Breakfast à la carte Additional charge

Business

16 Meeting rooms

Family

Services for children

  • Outdoor playground for children
  • Children''s TV Channels

Well-being

Elite Fitness Center

  • On site

Sports and leisure

Jogging track

  • Nearby

Bike rack facilities

  • On site
  • On site
  • Indoor parking
  • Private
  • 300 parking spaces
  • Parking opened 24/7
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

MARCEL

A modern and sophisticated European Bistro, famous for professional and warm service, quality local produce and a carefully curated wine list. Classic bistro food showcasing local produce and traditional techniques with contemporary flare.

Cooking style
European
Chef name
John Pugliano
Capacity
120
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

A modern and sophisticated European Bistro, famous for professional and warm service, quality local produce and a carefully curated wine list. Classic bistro food showcasing local produce and traditional techniques with contemporary flare.

TORI CAFE & BAR

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Tori Cage & Bar offers something for everybody from Penrith's best coffee in the morning to a light lunch and a vibrant happy hour. Most importantly, Tori Bar is an inviting space to meet friends, close business or escape and unwind.

The Elite Fitness Centre is designed to welcome all guests from beginners to professional athletes. Features Peloton Bikes, Olympic lifting platform and squat rack, cardio equipment, weight machines, free weights and a traditional cedar wood sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,027 reviews

Customer review rating 4.5/5

Michael G. Business - Confirmed reviews ALL

Dear Mr G., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Jacqueline J. Couples - Confirmed reviews ALL

Dear Ms J., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Margaret C. Solo - Confirmed reviews ALL

Dear Ms C., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Horst S. Families - Confirmed reviews ALL

Dear Mr S., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I was saddened to read about your room experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Karolyn B. Couples - Confirmed reviews ALL

Dear Ms B., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Dear Mr S., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I was saddened to read about your room experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Karolyn B. Couples - Confirmed reviews ALL

Everything you need all in one spot, food, drinks and a comfy bed. Staff were pleasant and very helpful. My only feedback would be room serve trays are left sitting in the hallways for extended periods (well over 10hrs) they need to be cleared away more frequently.

Dear Ms B., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Anna B. Families - Confirmed reviews ALL

Great, responsive staff, comfortable beds, good food. No question went unanswered, breakfast staff were awesome however we were charged on one day for a hot chocolate despite not having to pay on the previous two days. Not sure if this was an oversight on the other days.

Dear Ms B., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Linton L. Couples - Confirmed reviews ALL

Check in and out was very easy. Very nice facilities. EV charging station.

Dear Mr L., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.0/5

Andrew S. Couples - Confirmed reviews ALL

Check in was timely and efficient with the professional staff. Room mostly comfortable. Usual problem with shampoo, conditioner and shower gel labels. For 2020oʻll 5 ppyears

Dear Mr S., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Christopher D. Couples - Confirmed reviews ALL

Our stay at the Pullman Penrith was nothing short of sensational from the time we booked in until the time we left. On arrival, we were checked in by Brock who was very hepful, and explained, everything about the hotel, car park, restuarant, coffee shop etc. We went to our room and discovered there was no work desk, as I had thought I had booked a room with a work desk. I went downstairs and explained this to Brock and he quickly changed rooms, and help with our luggage. Whenever I walked through reception he remembered our names and was always there to help. The service Brock provides to his guests is nothing short of exceptional. The next day I met Aaron and Jasmine, who were polite helpful and nothing was to much trouble. They helped me upgrade my Accor membership to Explorer, ensuring everthing was correct, Jasmine also arranged for a proper office chair to be sent to the room. Olivia in the resturant was very helpul and nothing we asked was to much trouble. I also met Blake and Muhammad who were very polite and helpful. All the staff we encountered during our stay were very happy and took the time to make sure that my questions were answered and always asked if I needed anything else. Having said that, Brock was the stand out, he went beyond the realms of what one would normally expect. He is a dedicated hotel mananger and clearly loves what he does. The Management of the Pullman should be very proud of Brock, Aaron, Jasmine, Olivia, Blake and Muhammad as combined they made our stay very comfortable and enjoyable. Congraulations guys, your were unbelieleably good at what you. All staff at the Pullman seemed to be very happy.

Dear Mr D., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy.Thank you so much for your amazing review of our staff and hotel. We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Kasey J. Couples - Confirmed reviews ALL

Staff are incredibly friendly and helpful. The rooms and modern, clean and a nice size. Great location and the gym and sauna are very good for a hotel.

Dear Ms J., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Tacey R. Friends - Confirmed reviews ALL

The staff are the hotel’s greatest asset. A special shout-out goes to Aaron at reception, who was very welcoming and always happy to answer our questions, and to Julie, who was often working alone at the Tori café. Even when the café was busy and she was under considerable pressure, Julie remained pleasant, polite and apologetic about any delays. She is an exceptionally hard worker and a real credit to the hotel. The bed and pillows were very comfortable, and the bathroom was excellent. There was plenty of space for us to put all our lotions and potions, which was especially helpful when travelling. The hotel lost one point in my rating because the view from our room was disappointing. It overlooked car parks, a rooftop with vents and other structures, as well as the golden arches. This was not the outlook I expected from a five-star hotel.

Dear Ms R., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Cheryl J. T. Families - Confirmed reviews ALL

Very clean and comfortable stay with a great breakfast and dinner at Marcel. Only thing is that if there could be access to a pool, that will make it perfect - perhaps a tie up with Mercure penrith to use their outdoor pool?

Dear Ms T., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Sharon R. Friends - Confirmed reviews ALL

Great staff, very friendly. Comfy beds with extra soft pillows. Nice to have complimentary coffee with breakfast & parking.

Dear Ms R., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Veronica B. Business - Confirmed reviews ALL

as above

Dear Ms B., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Ma J. D. C. Families - Confirmed reviews ALL

We came for a family holiday trip this hotel is a family friendly place to stay. Clean comfortable and convenient.

Dear Ms D. C., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.0/5

Meredith T. Couples - Confirmed reviews ALL

Reception Staff Lovely :) Our Room Was Great! Motel is fabulous!!....all was top rate until the fire alarm went off and luckily it turned out to be a false alarm as we were on our own ie no staff to greet us at the fire stairwell exit, no directions and no-one came to inform us of what was going on. I think they were a little understaffed because of public holiday but wouldn't be great in an emergency!

Dear Ms T., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I was saddened to read about your room experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 4.5/5

Elizabeth B. Couples - Confirmed reviews ALL

The rooms were very clean and shower was excellent except for drainage, water flowed out onto bathroom floor. Ither than that the place was perfect. One little pick comment, really appreciated the bottles of water but they were not a convenient fit for the fridge to chill the water.

Dear Ms B., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Robert T. Families - Confirmed reviews ALL

i mentioned we were staying for my wedding and on the wedding day management gave us a bottle and room keeping did the room u, this was a very pleasant surprise for my wife :)

Dear Mr t., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Sean F. Couples - Confirmed reviews ALL

It was really good id come back for sure

Dear Mr F., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Margaret B. Business - Confirmed reviews ALL

great service, food, room, location

Dear Ms B., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Melissa A. D. G. Families - Confirmed reviews ALL

Had a very nice stay here. Hotel was very well kept a. clean. Stay were friendly a. helpful. Great location.

Dear Ms G., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon a. hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 3.5/5

Trish M. Couples - Confirmed reviews ALL

Great location close to Panthers Leagues club and Westfield. Can’t recommend the buffet breakfast. Scrambled eggs, bacon and hash browns were the worst we’ve tasted. Had an omelette the second morning which was delicious. Coffee machine made quite nice coffee (pod). Told on arrival that they were doing works on the roof but shouldn’t disturb us. Was ok that afternoon, but the next afternoon we arrived back at the hotel about 4pm to have a rest, but the noise from the roof above us (we were on level 5) was awful. We left early to go for dinner to get away from the noise. Arrived back about 9pm to have construction noise from across the road. Bed is comfortable. Sheets/doona feel too short for the bed though. Overall I can’t say that we enjoyed what I would consider to be five star accommodation. Though minus the construction noise and had we ordered the omelette the first morning as well would have made our experience better.

Dear Ms M., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I saddened to read about your room experience. We look forward to seeing you back again soon and hope to make your next stay more memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Customer review rating 5.0/5

Xuzhi C. Families - Confirmed reviews ALL

It’s nice and beautiful

Dear Ms C., Thank you so much for choosing Pullman Sydney Penrith for your recent stay with us! Delivering the best service we can is our joy. I am glad that your overall stay with us was satisfying ! We look forward to seeing you back again soon and hope to make your next stay just as memorable. Again, thank you for choosing us. Sincerely, Paul Holstein Night Manager Pa…

Other web-users rate our hotel

  • 724 reviews 9.7/10 Location
  • 1,466 reviews 8.8/10 Room
  • 1,857 reviews 9.5/10 Service
  • 16 reviews 6/10 WiFi
  • 637 reviews 8.4/10 Comfort
  • 581 reviews 8.9/10 Cleanliness
  • 461 reviews 7.6/10 Breakfast
  • 394 reviews 7.5/10 Food

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