Novotel Casablanca City Center 4 stars

Name: Novotel Casablanca City Center - ALL
Address: Angle Zaid Ouhmad, Rue Sidi Belyout, CASABLANCA, 20190, MA
Telephone: +212522466500
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 757 reviews

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Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 CASABLANCA, Morocco

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Novotel Casablanca City Center

Hotel that makes every moment matter

Ideally located in the center of Casablanca and a few steps from the city's sights, the Novotel Casablanca City Center has 281 air-conditioned, modern and spacious rooms. Welcoming both tourists and business travelers, our hotel offers free WIFI access throughout the building, a self-service business center and 4 meeting rooms. It also has a fitness center, bar and an international restaurant to relax.

The Novotel Casablanca City Center hotel is the ideal base for exploring the city's tourist attractions. Our hotel is located a 10-minute walk from the Old Medina and Place Mohammed V. The Hassan II mosque is just 1.2 miles (2 km) away and Our hotel is located in the downtown area with access to plenty of bars, shops and restaurants. Finally, guests can reach Mohammed V Airport in 45 minutes.

The Novotel Casablanca hotel is conveniently located near the bustling Corniche, Morocco Mall, Hassan II Mosque and the city center, offering easy access to cultural attractions, shops and restaurants.

"Looking for a hotel for your business or leisure trips in Casablanca? Novotel Casa City Center is the ideal solution. My team and I await your arrival!" Mr Jabir Bendaoud, General Manager of the hotel.

Hotel Management

Dear guests, we would like to inform you that renovation work is taking place in our bar and restaurant in order to improve your comfort and offer you a better experience. However, to ensure the continuity of our services, the mezzanine of the hotel will be reorganized to welcome you in a comfortable setting so you can enjoy our bar and catering facilities. We apologize for any inconvenience caused.

Hotel extras

4 meeting rooms
Restaurant lounge
Located in the downtown area
Rooms with view of the port
Fitness center

Our accommodation(s)

Room

Standard Room with queen-size bed and sofa bed

4 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

See availabilities

Room

Superior Room with queen-size bed and sofa bed

4 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: Harbour view
Accessible room

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Room

Standard Room with twin beds and sofa bed

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View or Harbour view
Accessible room

See availabilities

Suite

Junior suite with 1 king size bed and sofa

4 pers. max
52 m² / 559 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Harbour view

See availabilities

Room

Superior Room with queen-size bed and sofa bed

4 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: Harbour view
Accessible room

See availabilities

Room

Standard Room with twin beds and sofa bed

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View or Harbour view
Accessible room

See availabilities

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 CASABLANCA
Morocco

GPS:33.598417, -7.613917

+212 5224-66500

+212 5224-66501

VIEILLE VILLE CASA

Historic monument

Access: 500 m / 0.31 mi 2 min drive

HASSAN II MOSQUE

Historic monument

Access: 2 km / 1.24 mi 25 min drive

Amusement park

Tourist attraction

AIN DIAB COAST

Beach area

Access: 2 km / 1.24 mi 5 min drive

CASA PORT railway station

Shopping district

Access: 200 m / 200 mi 5 min walk

BAB MARRAKECH MARKET

Shopping district

Access: 500 m / 500 mi 10 min walk

Restaurant and cafe district

Access: 500 m / 500 mi 2 min walk

TWIN MAARIF CENTER

Shopping centre/mall

Access: 2 km / 1.24 mi 5 min drive

MOROCCO MALL

Shopping centre/mall

Access: 6 km / 3.73 mi

Taxi

2.84 € 30 MAD
Shuttle

Shuttle scheduled

Shopping centre/mall

Restaurant and cafe district

ANFAPLACE SHOPPING CENTER

Shopping centre/mall

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Gourmet BAR

Novotel Casablanca's restaurant offers delicious cuisine blending local and international specialties. In a modern and warm setting, enjoy your business lunches and your dinners in a friendly atmosphere.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 260 m² / 2798.614 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 200

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 757 reviews

Ali A. Business - 6/14/2026 Confirmed reviews ALL

Bonjour Ali A., Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay, the issues you describe regarding cleanliness, maintenance, and service are not the standards we hold ourselves to, and we understand your disappointment. Your comments have been shared with the relevant teams and will be addressed as a priority. We are equally looking into the breakfast area and gym facilities to ensure they meet our guests' expectations. We hope to have the opportunity to welcome you back and offer you a stay that truly reflects our commitment to quality. Sincerely, Lisa Bertrand Guest Experience Manager

Suresh N. S. Business - 6/2/2026 Confirmed reviews ALL

Bonjour Suresh N. S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are sincerely sorry to learn that your experience did not meet the standards you have come to expect from Novotel properties in India and the Gulf region. We understand the importance of having a wider range of vegetarian and vegan options available both at breakfast and through room service, and we appreciate you bringing this to our attention. Additionally, we are sorry to hear that you encountered communication difficulties with some members of our team. Your comments regarding English-language communication have been shared with the relevant departments for review and improvement. Your feedback is extremely valuable as it helps us identify areas where we need to improve. We appreciate your loyalty as an ALL Accor member and hope to have the opportunity to restore your confidence in a future stay. Sincerely, Lisa Bertrand Guest Experience Manager

Chris L. Couples - 5/29/2026 Confirmed reviews ALL

Bonjour Chris L., Thank you so much for your wonderful feedback! We are thrilled to hear that our central location and the little touches in your room contributed to making your stay enjoyable. It is always a pleasure to know that our team made you feel truly welcome. We look forward to welcoming you back to the Novotel Casablanca City Center very soon. Sincerely, Lisa Bertrand, Guest Experience Manager

Susan H. Solo - 5/22/2026 Confirmed reviews ALL

Bonjour Susan H., Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the noise from the renovation works, we fully understand how disruptive this can be and we are sorry this affected your rest. Regarding the rooms, we are pleased to let you know that they are also part of our ongoing renovation programme, and we look forward to offering our guests a fully refreshed and improved experience in the near future. We hope to have the opportunity to welcome you back and show you the transformation that is underway. Sincerely, Lisa Bertrand Guest Experience Manager

Jean C. S. Business - 5/18/2026 Confirmed reviews ALL

Dear Accor Customer Relations, It was my first time visiting Casablanca, and as a Gold Member with Accor, I had no doubt about the quality of service and standards I would receive during my stay. Unfortunately, my experience at Novotel Casablanca was extremely disappointing and far below the expectations associated with a 4-star hotel within the Accor chain. During my stay, I faced several issues, including: No parking space available The room was full of moisture, with fungus visible on the walls and in the corners The trash bin was still full upon arrival, despite the room being supposedly cleaned No air conditioning in the room Damaged windows Bed linen that was almost wet due to the high humidity in the room The safe was not functioning No bathrobe provided No floor towels available in the bathroom I was genuinely surprised and disappointed to encounter such conditions in an Accor property. This experience did not reflect the standards of comfort, cleanliness, and service that I have always associated with your brand. I trust that you will take this complaint seriously and investigate the matter accordingly, as such conditions are unacceptable for any guest, especially loyal Accor members. Regrettably, I can assure you that this will be my first and last stay at this hotel. Kind regards, Jean C. S.

Bonjour Mr. S., Thank you for taking the time to share your experience with us. I would like to extend my sincerest apologies for the conditions you encountered during your stay. The points you raised are being taken very seriously and have been immediately shared with the relevant teams so that corrective actions can be implemented. Once again, please accept my sincere apologies. I truly hope to have the opportunity to welcome you back under conditions that fully reflect the standards you deserve. Sincerely, Lisa Bertrand Guest Experience Manager Novotel Casablanca City Center

Web-users rating

Other web-users rate our hotel

439 reviews 9.2/10 Location
727 reviews 6.2/10 Room
826 reviews 8.4/10 Service
17 reviews 9.3/10 WiFi
425 reviews 6.6/10 Cleanliness
234 reviews 7.4/10 Breakfast
163 reviews 4.5/10 Amenities
15 reviews 2.4/10 Wellness Area

27 reviews 9/10 Location
94 reviews 4.5/10 Room
101 reviews 8.4/10 Service
44 reviews 6.6/10 Breakfast
40 reviews 4.3/10 Comfort
39 reviews 5.6/10 Cleanliness
31 reviews 4.3/10 Vibe
26 reviews 5.7/10 Food

21 reviews 9.1/10 Location
54 reviews 6/10 Room
46 reviews 8.9/10 Service
32 reviews 6.8/10 Cleanliness
19 reviews 4.6/10 Comfort
13 reviews 4.8/10 Vibe
11 reviews 4.6/10 Amenities
8 reviews 7.6/10 Breakfast

22 reviews 8.8/10 Location
39 reviews 5/10 Room
36 reviews 8.3/10 Service
22 reviews 5.8/10 Cleanliness
20 reviews 4.7/10 Comfort
14 reviews 7.5/10 Breakfast
8 reviews 4.3/10 Vibe
7 reviews 5.7/10 Food

23 reviews 9.1/10 Location
29 reviews 5.7/10 Room
33 reviews 7.6/10 Service
20 reviews 6.3/10 Cleanliness
9 reviews 4.7/10 Amenities
7 reviews 5/10 Vibe
5 reviews 6.8/10 Breakfast
5 reviews 5.4/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Novotel Casablanca City Center, we offer a range of services including:

Free Wi-Fi and high-speed internet for an additional fee
Breakfast buffet for an additional fee
Air conditioning and satellite TV in all rooms
Wheelchair accessibility and 7 reduced mobility rooms
Fitness center, Gourmet Bar, and an international restaurant
5 meeting rooms and a business center
Pets allowed for an additional fee

What dining options are available?

At the Novotel Casablanca City Center, you can dine at the Gourmet Bar, which serves international specialties in a modern setting. Our breakfast buffet is available daily from 5:00 AM to 8:30 AM, and we also offer a bar and 24-hour room service for your convenience. Please note that renovation work is currently taking place in our bar and restaurant, with services temporarily relocated to the mezzanine.

What are the check-in and check-out times?

At the Novotel Casablanca City Center, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Casablanca City Center regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.