Mercure Istanbul Sirkeci 4 stars

Customer review rating (ALL Rating) 4.5/5 870 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul
34112 ISTANBUL
Turkey

GPS:41.014461, 28.974929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Huqqabaz Sirkeci Restaurant

Breakfast, lunch and dinner are served in Huqqabaz Sirkeci Restaurant.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  870 reviews

TripAdvisor Rating  4.5/5  220 reviews

Certificate of excellence 2024

Excellent Stay

Customer review rating 5.0/5

Matti Couples - Confirmed reviews ALL

The staff were amazing and very helpful. Along with upgrading our room and complementary breakfast. Great location also

Dear Matti Drew K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Poor Condition- Terrible Sewage Smell

TripAdvisor rating 2.0/5

Flyer43305361667 TripAdvisor review

The bad: - For a 4 Star hotel, I expect the rooms to be in better condition. The shower had black in the corners, the door frame was broken and the sheets also had holes in them (see photos) We could have asked for new sheets and robes but based on previous reviews about bugs, I didn't want to risk it after I inspected the mattress since that was fine. - There seems to be some sort of septic problem on the fifth floor. The bathroom especially and the room smelt of sewage. Nothing helped alleviate this smell, even if we opened the window the sewage smell overpowered. If it wasn't for this rancid smell, I would have let go the overall conditions of the room. From first look when you walk in you expect a nicer hotel, but I've stayed in 2 and 3 star hotels that have been in better condition The good: This hotel is conveniently located within walking distance of most historical sites (Hagia Sophia, Blue Mosque, Topkapi, and Suleymaniye Mosque) and also close to public transport to get around Istanbul. But the location is the only positive.

Good location great staff very helpful people

Customer review rating 5.0/5

Mel Z. Friends - Confirmed reviews ALL

This is my third stay with this Hotel - great location close by Metro station - all shops -

Dear Memli Z., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Stay

Customer review rating 5.0/5

Christos K. Couples - Confirmed reviews ALL

We recently stayed at this hotel and had an exceptional experience. From the moment we arrived, the staff made us feel incredibly welcome—they went out of their way to be kind, attentive, and genuinely caring. It was clear they prioritize making guests feel special and comfortable, which added such a warm touch to our stay. The highlight was the thoughtful surprise they arranged—a birthday cake waiting in our room! This gesture made the day even more memorable, showing just how attentive and accommodating the team is. Our room was spotless, spacious, and well-equipped. We couldn’t have asked for a better location either—it’s conveniently close to everything, making it easy to explore the city. We highly recommend this hotel for anyone looking for the perfect blend of excellent service, cleanliness, and convenience!

Dear Christos K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect stay

Customer review rating 5.0/5

Ll Friends - Confirmed reviews ALL

Great location, amazing services, comfortable beds, nice rooms.

Dear Lornali Y., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 569 reviews 9.6/10 Location
  • 462 reviews 7.4/10 Room
  • 700 reviews 9/10 Service
  • 15 reviews 6.8/10 WiFi
  • 224 reviews 7.2/10 Cleanliness
  • 224 reviews 5.4/10 Breakfast
  • 24 reviews 2.1/10 Bar
  • 6 reviews 1/10 Wellness Area

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