Mercure Istanbul Sirkeci

Everything is fine

It was a good experience, staff were extremely helpful with my needs. especially Mr. Metin, Mr. Ahmet and Mr. Ozgur as well Ms. Maya.

Ac was not working and no one came to fix

The hotel is located just next (10 mins walking) to the Hagia Sophia, Blue Mosque, Topkapi Palace, so it is very convenient for those who wanted to visit these places, but don't want to spend time in the Istanbul traffic. Though if you want to visit some other Istanbul neighbourhoods, there are plenty of opportunities around - tram station in 5 mins walking, ferry station and buses hub in just 10 mins of walking. At the same time, hotel is located in the hidden small street, that you can have some proper rest there, as it is very quiet. Especially I want to mention service at the hotel - reception, bellboy, housekeeping, everything is great! Special thank you to Ahmet, who helped us a lot during our stay. It is great that the hotel is working with the clinic, so it is possible to order a PCR test at the hotel, that was very convenient. The room is bright and cozy, very clean, we had everything we needed during our stay. We also used a transfer service to airport, which also was in hand, considering how difficult it is to get an Uber in Istanbul. Thank you so much, everything was great!

The rooms are dated and are in need of a refresh. No alcohol is served on site yet the hotel description states that a bar facility is available on site. The advert should have stated that the hotel is a non alcohol facility. Breakfast were the same every morning, no variety.

Nice hotel with Room Renovation just my concern about Breakfast should be open Buffet

We arrived very late and tired at the hotel but were delighted to find a receptionist like Metin who did the necessary to make feel welcomed. The room was spacious , clean and with a good view and we rested very well. Breakfast however was below our expectations. We were told that we would have to pay extra for a fresh orange juice . Also there was no buffet and the serving was a little meagre. That was the only disappointment. We understood that the breakfast had been outsourced , however the management should try to improve on this. For the rest, it was a good and satisfying experience , with very well selected and trained receptionists , discreet staff and a Manager who took our complaints with a positive attitude and with a promise that he will try to improve the breakfast experience. Location is very strategic.

Great, new hotel, excellent services, The location is close to all markets, especially the Egyptian bazaar. All the staff are great, especially Mister Okay It's the third time I've gone down and will come back a fourth time because it's great Mr. Ibrahim/ P.

The hotel was nice and the crew of hotel good The room was clean and nice the hotel should have 7 star for the epic service can’t wait to stay again

This hotel is placed in the centre, near the Bosporus. There are a lot of places to go outside for dinner, tram stations, lots of shops. The staff is very friendly, the rooms are clean and smell nice :)

Stayed only one night but wished we stayed a week. Not for the amazing Istanbul but for this amazing hotel. We travelled for two weeks in a group of 6 and we all agree this was hands down the best. Service, aesthetics, comfortability amd location. I seriously could have just stayed in the most comfortable bed I’ve ever slept on the whole time. Stay here and you will feel the same way we do.

Excellent service, and location except for the shesha shop around the hotel that makes your in and out smelly... The location is convenient to the trum, metro, and in a walking distance from most of the main attractions

We had a magical week in Istanbul and really enjoyed our stay at this hotel: 1.We got a free upgrade and the room was great (good design, 4 windows, high ceilings). Not very large in size, but for the center of Istanbul it was satisfactory 2. The service was at a decent level. The staff at the front desk was very helpful 24/7. Thanks especially to Maya who spoke great Russian/English and proactively helped us with everything (organized a bus tour, helped us return our forgotten shoes, advised us on Istanbul sights, etc.). It is worth noting that the other staff at the hotel (e.g. in the restaurant) did not speak English, but it doesn't matter much 3. The location of the hotel is perfect for a first visit to Istanbul: 3а. There are a lot of attractions nearby (literally 5-15 minutes walk): Hagia Sophia, Suleymaniye Mosque, Grand Bazaar, Spice Bazaar, etc. 3b. Around the corner is the metro station and Sirkeci railway station. In a 5-minute walk to the pier, there are ferries that go to the different parts of the city 4. Breakfast was cheap compared to other hotels and very tasty - we were full and enjoyed Turkish food Thanks again to the hotel staff for a wonderful holiday. Would highly recommend!

Very good stay at this hotel with great effort from the staff to ensure you are always satisfied. Great locations to experience the old city on the European side. Only area of improvement is the food for breakfast.

The most beautiful stay in Istanbul in Mercure Istanbul Sirkeci, The hotel is nice comfortable and very clean, and amazing location, The stuff hotel is very compatible specially in the reception Ahmed and Maya they are trying to help the guests as much as they can.