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Mercure Istanbul Sirkeci

Customer review rating 4.7/5 195 reviews
Mercure Istanbul Sirkeci
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+ 14 Services
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Room 1

Number of guests
Children's age

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • Web Corner on a Mac

Hotel location

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6
Fatih Istanbul
34112
istanbul
turkey

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK AIRPORT At 22km / 13.67 miles

  • By boat

    EMINONU At 0.5km / 0.31 miles

  • By boat

    EMINONU FERRIES At 0.5km / 0.31 miles

  • By boat

    YENIKAPI FERRIES At 5km / 3.11 miles

  • By train

    MARMARAY SIRKECI At 0.2km / 0.12 miles

GPS :41.014461, 28.974929

Our accommodations

Superior Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 16m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 1 Double Bed or 2 Twin Beds and Sofa Bed

  • Max. number of persons: 4
  • Area: From 19m²
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Privileged Double Room with Sofa

  • Max. number of persons: 4
  • Area: From 25m²

Junior Suite with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 34m²
  • Views: City side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Our restaurants and bars

HOTEL RESTAURANT

Type of cuisine: International

Breakfast, lunch and dinner is served in hotel restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Photo non contractuelle / Strictly non binding

Hotel bar is open all day long, you may enjoy a drink from a wide variety of selections.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Istanbul Sirkeci

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

195 reviews

tripadvisor

TripAdvisor Rating 5.0/5

62 reviews

Well located but with space for improvement.

Customer review rating 4.7/5

Bruno Business - 17/03/2020 Confirmed reviews ALL

I believe that the hotel is new and the staff is starting to get used to it so I have graded as dissatisfied as we have to make a complaint in order to get the service we expect being an ALL member. They are open to feedback which makes me want to stay again and rate my experience in the hotel again.

Dear Bruno C., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Sirkeci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent stay, great staff and nice location

Customer review rating 4.7/5

Fatima A. Friends - 11/03/2020 Confirmed reviews ALL

Me and my friends spent a few quality days here relaxing and exploring the city. I wanted to express my thanks to the great staff who made our stay more enjoyable, especially thanks to receptionist Maya, she’s really high quality staff, who helped us with all the questions. Also I appreciate the care of receptionist Ahmed and Ozgur for their assistance and care. Thank you!!!)

Dear Fatima A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Great Hotel and Well located

Customer review rating 4.7/5

Hasan E. Friends - 04/03/2020 Confirmed reviews ALL

The reception team was exceptionally friendly and helpful ( Maya, Ahmed, Ozgun). Hotel are clean and comfortable, and the location near to everything 2 minutes from metro, 5 minutes from the sea, 5 minutes from Egyptian Bazaar. I will deal with Mercure Istanbul Sirkeci every time that I will visit İstanbul.

Dear Abdulshaheed Ali Salman S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Very nice hotel & location.

Customer review rating 4.7/5

Peter Couples - 02/03/2020 Confirmed reviews ALL

Clean hotel, perfect location very nice & helpful staff.

Dear Peter U., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Mostly lovely staff

Customer review rating 4.7/5

Atiya Families - 29/02/2020 Confirmed reviews ALL

Checked in, I think given a better room than I had originally booked, rested very well, I wanted to take the bed and pillows home with me, given amazing service apart from one staff member named I think Ahmet Sadi??

Dear Hossain Atiya K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Good stay

Customer review rating 4.7/5

Salim Families - 26/02/2020 Confirmed reviews ALL

Very clean with excellent location

Dear Mohammed Salim M B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Location is excellent

Customer review rating 4.7/5

I. A. J. Couples - 24/02/2020 Confirmed reviews ALL

Ms. Maya Sultan of the front desk was an excellent host. She was pleasant , helpful., cheerful and always more than willing to go the extra mile for my wife and I. Apart from the great hotel location and facilities- Ms. Maya made our stay even more pleasant.

Dear Albert J. I., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Well located and good stay indeed

Customer review rating 4.7/5

Syed Q. Friends - 20/02/2020 Confirmed reviews ALL

Just one night but it was a nice stay. Friendly staff and great location.

Dear Syed Q., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Great experience

Customer review rating 4.7/5

Ahmad Families - 20/02/2020 Confirmed reviews ALL

Excellent services by all staff! Special thanks for Maya and Mathin for their warm welcome and even great good bye! Superb location and loved the cleanliness of the hotel! I think location just surpassed everything!, tram,ferries, metro all at true walking distance!

Dear Ahmad A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Great Stay

Customer review rating 4.7/5

Kat Families - 18/02/2020 Confirmed reviews ALL

Hello, It was lovely, all the people that we met were so nice to us. They always had kitchen open in hotel for some warm soup and recommendations which hamman to go to. We enjoyed it so much. Thank you.

Dear Katarina K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Good location

Customer review rating 4.7/5

Ali K. Families - 09/02/2020 Confirmed reviews ALL

Very nice reception. Clean.

Dear kamilali K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Good Stay

Customer review rating 4.7/5

F. Families - 05/02/2020 Confirmed reviews ALL

The Hotel is clean, it is close to tourist attractions in Istanbul, and it just needs for 2 or 3 minutes to walk to tramvay Sirkeci, and the staff are kindness and very helpful.

Dear Muhammad F., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Great location, good services, cozy hotel

Customer review rating 4.7/5

Eman M. Friends - 29/01/2020 Confirmed reviews ALL

Mercure Istanbul Sirkeci is one of the best hotels that is centralized between most of Istanbul's attractions. It is nice, cozy hotel with good size hotel rooms and good services and good staff. We have stayed for 11 days and enjoyed the stay very much. Staff are helpful and welcoming, hotel is very nice, clean and cozy

Dear Mohamed Hasan Abdulla Q., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Excellent stay

Customer review rating 4.7/5

Sb Families - 28/01/2020 Confirmed reviews ALL

Very well located, amazing staff and excellent service. Maya and the rest of the team have been helpful and cheerful all along the stay, I truly recommend this spot!

Dear Souhila Baya B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Special & unique stay

Customer review rating 4.7/5

Yamen H. Friends - 28/01/2020 Confirmed reviews ALL

Very special & unique location supported with very professional staff and excellent amenities.

Dear Yamen H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

Central et calme

Customer review rating 4.7/5

N. S. Solo - 27/01/2020 Confirmed reviews ALL

The hotel was very comfortable, service exellant and very calm . The staff was helpful and specially Ahmet from the front desk . He always try to help and make you stay unforgettable. Thank you

Dear Stephane N., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Very good

Customer review rating 4.7/5

E. M. Families - 25/01/2020 Confirmed reviews ALL

Location is best, service is excellent, good breakfast

Dear Menahem E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Well located & clean

Customer review rating 4.7/5

Anonymous Friends - 22/01/2020 Confirmed reviews ALL

Well located & clean. Staff Maya Sultan very welcoming & helpful.

Dear Firas Mohammed Noori K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

2nd home in istanbul

Customer review rating 4.7/5

Ayu S. Friends - 07/01/2020 Confirmed reviews ALL

Warm welcome and excellent service, the building itself have a story, and ms Maya also Mr Ahmet very helpfull, we enjoying our time to visit around the hotel, specially topkapi palace and shopping around.

Dear Dwi Ayu E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

perfect

Customer review rating 4.7/5

Alaadine E. B. Families - 06/01/2020 Confirmed reviews ALL

everything was perfect

Dear Alaadine El b., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager
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