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Mercure Istanbul Sirkeci

Customer review rating 4.7/5 461 reviews

ALLSAFE approved hotel

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Mercure Istanbul Sirkeci
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+ 13 Services

Hotel location

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6
Fatih Istanbul
34112 istanbul
turkey

Tel: +902123980000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK AIRPORT At 22km / 13.67 miles

  • By boat

    EMINONU At 0.5km / 0.31 miles

  • By boat

    EMINONU FERRIES At 0.5km / 0.31 miles

  • By boat

    YENIKAPI FERRIES At 5km / 3.11 miles

  • By train

    MARMARAY SIRKECI At 0.2km / 0.12 miles

GPS :41.014461, 28.974929

Hotel services

Huqqabaz Sirkeci Restaurant

Breakfast, lunch and dinner are served in Huqqabaz Sirkeci Restaurant.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 59 rooms
    • One room for people with reduced mobility
    • 9 family rooms
    • 9 connecting rooms
    • 59 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Arabic
    • Turkish
    • German
    • English
    • Spanish
    • Russian
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our guest reviews for
Mercure Istanbul Sirkeci

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

461 reviews

TripAdvisor Rating 5.0/5

104 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent service

Customer review rating 4.0/5

Ernst Friends - 11/10/2021 Confirmed reviews ALL

Centrally located, good vibe and excellent service provided by the helpful staff. We needed to go to the other side of Istanbul by taxis, but taxis were not available on a rainy Saturday afternoon. A member of the reception staff walked with us to the tram station to buy tickets. Thank you!

Perfect location, amazing room

Customer review rating 5.0/5

Maria Friends - 28/09/2021 Confirmed reviews ALL

Absolutely enjoyed my stay. Big thanks to the manager at reception Ahmed for an early check-in and room upgrade! Amazing hotel, clean and big room, great service and location.

Dear Maria O., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Nice location, nice staff and a top service

Customer review rating 5.0/5

Hassan Business - 27/09/2021 Confirmed reviews ALL

Everything was according to expectations...

Dear Hassan B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - 21/09/2021 Confirmed reviews ALL

Great location, excellent staff, and comfortable stay.

Dear Hosny E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Not bad

Customer review rating 3.5/5

Mr H. A. Solo - 10/09/2021 Confirmed reviews ALL

I used to book in mercure... But this time, I didn t appreciate cleaning of the room.... And I didn t get up grated room.... But generally I like their welcome

Dear hamdan a., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Decent hotel

Customer review rating 5.0/5

Mv Families - 05/09/2021 Confirmed reviews ALL

Everything is fine

Dear Maxim V., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

good location, good facilities

Customer review rating 5.0/5

Renuka S. Solo - 03/09/2021 Confirmed reviews ALL

It was a good experience, staff were extremely helpful with my needs. especially Mr. Metin, Mr. Ahmet and Mr. Ozgur as well Ms. Maya.

Dear Renuka S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Very bad

Customer review rating 1.0/5

Jalal Families - 31/08/2021 Confirmed reviews ALL

Ac was not working and no one came to fix

Dear Jalal Ibrahim Yousef A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Sirkeci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great service with good location

Customer review rating 5.0/5

Tatiana &. N. Couples - 24/08/2021 Confirmed reviews ALL

The hotel is located just next (10 mins walking) to the Hagia Sophia, Blue Mosque, Topkapi Palace, so it is very convenient for those who wanted to visit these places, but don't want to spend time in the Istanbul traffic. Though if you want to visit some other Istanbul neighbourhoods, there are plenty of opportunities around - tram station in 5 mins walking, ferry station and buses hub in just 10 mins of walking. At the same time, hotel is located in the hidden small street, that you can have some proper rest there, as it is very quiet. Especially I want to mention service at the hotel - reception, bellboy, housekeeping, everything is great! Special thank you to Ahmet, who helped us a lot during our stay. It is great that the hotel is working with the clinic, so it is possible to order a PCR test at the hotel, that was very convenient. The room is bright and cozy, very clean, we had everything we needed during our stay. We also used a transfer service to airport, which also was in hand, considering how difficult it is to get an Uber in Istanbul. Thank you so much, everything was great!

Dear Tatiana B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Hotel not as described on web site.

Customer review rating 0.5/5

Grant Friends - 23/08/2021 Confirmed reviews ALL

The rooms are dated and are in need of a refresh. No alcohol is served on site yet the hotel description states that a bar facility is available on site. The advert should have stated that the hotel is a non alcohol facility. Breakfast were the same every morning, no variety.

Dear Grant Wayne A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Sirkeci. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good Location close to everything

Customer review rating 4.0/5

Sayed A. Business - 23/08/2021 Confirmed reviews ALL

Nice hotel with Room Renovation just my concern about Breakfast should be open Buffet

Dear Sayed A. Abdelhamid A. H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - 20/08/2021 Confirmed reviews ALL

We arrived very late and tired at the hotel but were delighted to find a receptionist like Metin who did the necessary to make feel welcomed. The room was spacious , clean and with a good view and we rested very well. Breakfast however was below our expectations. We were told that we would have to pay extra for a fresh orange juice . Also there was no buffet and the serving was a little meagre. That was the only disappointment. We understood that the breakfast had been outsourced , however the management should try to improve on this. For the rest, it was a good and satisfying experience , with very well selected and trained receptionists , discreet staff and a Manager who took our complaints with a positive attitude and with a promise that he will try to improve the breakfast experience. Location is very strategic.

Dear Farid Mohamed Mustafa S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Excellent stay

Customer review rating 5.0/5

Mr. I. P. Families - 11/08/2021 Confirmed reviews ALL

Great, new hotel, excellent services, The location is close to all markets, especially the Egyptian bazaar. All the staff are great, especially Mister Okay It's the third time I've gone down and will come back a fourth time because it's great Mr. Ibrahim/ P.

Dear Ibrahim Mousa Aref Z., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Ofice Manager

Excellent located and perfect place to stay

Customer review rating 5.0/5

Mohamed A. Families - 11/08/2021 Confirmed reviews ALL

The hotel was nice and the crew of hotel good The room was clean and nice the hotel should have 7 star for the epic service can’t wait to stay again

Dear Mohammed Badi H J A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Perfect place to stay

Customer review rating 5.0/5

Svetlana Families - 09/08/2021 Confirmed reviews ALL

This hotel is placed in the centre, near the Bosporus. There are a lot of places to go outside for dinner, tram stations, lots of shops. The staff is very friendly, the rooms are clean and smell nice :)

Dear Svetlana K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Perfect stay

Customer review rating 5.0/5

Shane F. A. Families - 08/08/2021 Confirmed reviews ALL

Stayed only one night but wished we stayed a week. Not for the amazing Istanbul but for this amazing hotel. We travelled for two weeks in a group of 6 and we all agree this was hands down the best. Service, aesthetics, comfortability amd location. I seriously could have just stayed in the most comfortable bed I’ve ever slept on the whole time. Stay here and you will feel the same way we do.

Dear Kelly Jeanette S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Excellent service, and location except for the shesha shop around the hotel that makes your in and out smelly... The loc

TripAdvisor rating 5.0/5

Nusaibaalmadani 01/04/2021 TripAdvisor review

Excellent service, and location except for the shesha shop around the hotel that makes your in and out smelly... The location is convenient to the trum, metro, and in a walking distance from most of the main attractions

Dear Guest , We really appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am confident that this feedback will inspire all of our employees as we strive to continually improve the quality of our services. Thanks again for sharing your experience and we hope your next visit will be as enjoyable as your last. Sincerely, Fettah Ekmekci Front Office Manager

Great hotel in the perfect location

TripAdvisor rating 5.0/5

gusevandreyboris2021 17/01/2021 TripAdvisor review

We had a magical week in Istanbul and really enjoyed our stay at this hotel: 1.We got a free upgrade and the room was great (good design, 4 windows, high ceilings). Not very large in size, but for the center of Istanbul it was satisfactory 2. The service was at a decent level. The staff at the front desk was very helpful 24/7. Thanks especially to Maya who spoke great Russian/English and proactively helped us with everything (organized a bus tour, helped us return our forgotten shoes, advised us on Istanbul sights, etc.). It is worth noting that the other staff at the hotel (e.g. in the restaurant) did not speak English, but it doesn't matter much 3. The location of the hotel is perfect for a first visit to Istanbul: 3а. There are a lot of attractions nearby (literally 5-15 minutes walk): Hagia Sophia, Suleymaniye Mosque, Grand Bazaar, Spice Bazaar, etc. 3b. Around the corner is the metro station and Sirkeci railway station. In a 5-minute walk to the pier, there are ferries that go to the different parts of the city 4. Breakfast was cheap compared to other hotels and very tasty - we were full and enjoyed Turkish food Thanks again to the hotel staff for a wonderful holiday. Would highly recommend!

Dear Guest , We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Thank you

TripAdvisor rating 4.0/5

RThomas42 10/08/2020 TripAdvisor review

Very good stay at this hotel with great effort from the staff to ensure you are always satisfied. Great locations to experience the old city on the European side. Only area of improvement is the food for breakfast.

Dear Guests, We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The most beautiful stay in Istanbul

TripAdvisor rating 5.0/5

Hasan3id Couples - 23/12/2019 TripAdvisor review

The most beautiful stay in Istanbul in Mercure Istanbul Sirkeci, The hotel is nice comfortable and very clean, and amazing location, The stuff hotel is very compatible specially in the reception Ahmed and Maya they are trying to help the guests as much as they can.

Dear Hasan , We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah EKMEKCI Front Office Manager

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