Mercure Istanbul Sirkeci

Customer review rating 4.8/5 353 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Mercure Istanbul Sirkeci
See on a map
+ 14 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursionsPaying
Business services
  • Web Corner on a Mac
Information message

Hotel location

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6
Fatih Istanbul
34112 istanbul
turkey

Tel: +902123980000

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK AIRPORT At 22km / 13.67 miles

  • By boat

    EMINONU At 0.5km / 0.31 miles

  • By boat

    EMINONU FERRIES At 0.5km / 0.31 miles

  • By boat

    YENIKAPI FERRIES At 5km / 3.11 miles

  • By train

    MARMARAY SIRKECI At 0.2km / 0.12 miles

GPS :41.014461, 28.974929

Our accommodation(s)

Superior Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Superior Room with 1 Double Bed or 2 Twin Beds and Sofa Bed

  • Max. number of persons: 4
  • Area: From 19 / 205 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk

Privileged Double Room with Sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
Rooms

Our restaurants and bars

Huqqabaz Sirkeci Restaurant

Type of cuisine: International

Breakfast, lunch and dinner are served in Huqqabaz Sirkeci Restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HOTEL BAR

Non contractual photo

Hotel bar is open all day long, you may enjoy a drink from a wide variety of selections.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Istanbul Sirkeci

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

353 reviews

tripadvisor

TripAdvisor Rating 5.0/5

91 reviews

Amazing experience & very helpful staff // прекрасный персонал и отличный отель

Customer review rating 5.0/5

Julia B. Couples - 13/04/2021 Confirmed reviews ALL

We stayed for 4 nights in April and it was amazing. The hotel staff speaks Russian (Maya is the BEST), very happy to help you with anything you need (book Hamam or Taxi, or just change a pillow). As allaccor member, we get a special welcome card from General Manager and presents from the hotel which was really nice! In the lobby there is a cafe - Huqqabaz - it's very very nice and tasty. Waiter Nikita speaks Russian and very helpful if you need advice for food or cocktails. There is no alcohol but plenty of interesting cocktails, lemonades, coffee, tea... Grilled meat is amazing as well, pasta is delicious! Our room was on the 5th floor with a view of the roofs and minks. I have asked in advance for a good view, so the hotel really paid attention to it. The location of the hotel is perfect - you will be just 1 step from everything - best Hamam, minks, embarkment, markets, etc.... We really enjoyed every minute of staying at Mercure Hotel Sirkeci! Highly recommend it...especially with such a great price. The Hotel is new (less than a year) but the building is historical and has 200-years walls.

Dear Yulia B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Very well

Customer review rating 5.0/5

Hamzah H. Couples - 11/04/2021 Confirmed reviews ALL

Everything it was very good except the TV most of channels doesn't work specially movies channel also during Covid19 at night nothing we can do it just staying in the hotel also I discussed with reception regard this issue thanks for them they send technical support but the problem in all rooms. Overall 10/10 I love the hotel and staff if I will visit Istanbul in future i will stay in this hotel.

Dear Hamzah Imad Mohammed Thabit H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Great stay during difficult times around)

Customer review rating 5.0/5

Artem Business - 05/04/2021 Confirmed reviews ALL

Top level of support from all personnel - the atmosphere is lovely. Everything was as expected on great level.

Dear Artem S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Well Located. Friendly Staff. Comfortable Rooms.

Customer review rating 5.0/5

Todd M. C. Couples - 04/04/2021 Confirmed reviews ALL

We stayed at the Mercure Hotel Sirkeci for 10 nights and couldn't have been happier with our decision. Ahmet met us as we arrived and his cheerful spirit instantly made us feel welcomed. He and the rest of the staff treated us with a warm and professional attitude, accommodating our needs on countless occasions. The beds were very comfortable and the shower was the the absolute best. The hotel is located close to all of the major transportation hubs and easily walkable to most of the major sights. I highly recommend this property.

Dear Todd Matthew C., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Excellent service, and location except for the shesha shop around the hotel that makes your in and out smelly... The loc

TripAdvisor rating 5.0/5

Nusaibaalmadani 01/04/2021 TripAdvisor review

Excellent service, and location except for the shesha shop around the hotel that makes your in and out smelly... The location is convenient to the trum, metro, and in a walking distance from most of the main attractions

Dear Guest , We really appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am confident that this feedback will inspire all of our employees as we strive to continually improve the quality of our services. Thanks again for sharing your experience and we hope your next visit will be as enjoyable as your last. Sincerely, Fettah Ekmekci Front Office Manager

Excellent location, great customer experience

Customer review rating 4.5/5

Nusaiba Families - 31/03/2021 Confirmed reviews ALL

We stayed for 7 nights and I can't say more that the staff has taken care of every details we needed... Room cleaning, pcr test , food, transport even in the time I needed to work they have provided me the best service to make my work done... The receptionist desk staff are the best, thank you Maya, Ahmed, Ozgur

Dear Nasiba Ahmed Mohamed A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Staff is the best!

Customer review rating 5.0/5

Kevin G. Business - 11/02/2021 Confirmed reviews ALL

We spent one night at this hotel between 7th & 8th February 2021. Our stay was perfect. The hotel is clean and well decorated and sanitised in these times of coronavirus. The rooms are very nice and the breakfast was very good. However the best thing in my opinion were the staff. From our check in upon arrival, during breakfast and at check out we were greeted with friendly and helpful staff members. I would like to thank Ahmet and all of his colleagues. Keep up the good work! Highly recommended Hotel.

Dear Kevin G., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Great hotel in the perfect location

TripAdvisor rating 5.0/5

gusevandreyboris2021 17/01/2021 TripAdvisor review

We had a magical week in Istanbul and really enjoyed our stay at this hotel: 1.We got a free upgrade and the room was great (good design, 4 windows, high ceilings). Not very large in size, but for the center of Istanbul it was satisfactory 2. The service was at a decent level. The staff at the front desk was very helpful 24/7. Thanks especially to Maya who spoke great Russian/English and proactively helped us with everything (organized a bus tour, helped us return our forgotten shoes, advised us on Istanbul sights, etc.). It is worth noting that the other staff at the hotel (e.g. in the restaurant) did not speak English, but it doesn't matter much 3. The location of the hotel is perfect for a first visit to Istanbul: 3а. There are a lot of attractions nearby (literally 5-15 minutes walk): Hagia Sophia, Suleymaniye Mosque, Grand Bazaar, Spice Bazaar, etc. 3b. Around the corner is the metro station and Sirkeci railway station. In a 5-minute walk to the pier, there are ferries that go to the different parts of the city 4. Breakfast was cheap compared to other hotels and very tasty - we were full and enjoyed Turkish food Thanks again to the hotel staff for a wonderful holiday. Would highly recommend!

Dear Guest , We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Amazing hotel in the heart of Istanbul

Customer review rating 5.0/5

Adam S. Friends - 14/01/2021 Confirmed reviews ALL

I really loved staying in this hotel despite the difficult times. The hotel staff was very welcoming, friendly and made our stay amazing. Special recognition for Burak, but also for his colleagues (I can't remember the names). Everyone was amazing. I will definitely return to this hotel! Thank you!

Dear Adam S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Amazing stay

Customer review rating 5.0/5

Francesco Couples - 12/01/2021 Confirmed reviews ALL

I stayed at Mercure Sirkeci hotel 14 nights, so I would say a quite long stay. Everything was perfect. My room was amazing, and super clean. The employee of the Hotel, were very helpful and kind. I felt like I was home ... and its an amazing feeling. Whenever I will come again to Istanbul, Mercure Sirkeci will be since now my choice.

Dear Francesco L., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Perfect hotel, but no English

Customer review rating 4.5/5

Ilya Couples - 12/01/2021 Confirmed reviews ALL

1) reception - the guys are the best. They perfectly understand us and have done everything for our comfort. Please, thank again the guys who checked us in on Jan 4 and the Russian-speaking girl who checked us out on Jan 10. 2) room and hotel - the style is magnificent, however, you should pay more attention to cleanliness. When we entered the room, there were hair left from the previous guests in bathroom. For 4 days we have been watching the greasy stains of child's hands in the elevator and they still remain. 3) Restaurant/food - it is very delicious and tasty. We enjoyed it very much. 4) Breakfast - as you do not have buffet, it would be wonderful to print the menu for breakfast, so that we could see what we can order. Otherwise we have to ask everything, but the personnel does not understand English quite well. For example, at our first day we were said that we would have Turkish breakfast, but we had no idea, what it was. 5) Restaurant personnel - please, let them learn English! They often could not understand even simple phrases! We ordered porridge with NO milk, instead we had porridge WITH milk. We ordered omelette with NO cheese, but instead we had omelette WITH cheese. There were a number of other cases, but we stopped paying attention to it because the personnel could not understand us in any way. During our last breakfast on Jan 10 the lady who served us seemed to be upset and angry with us, but we could not understand why. We felt very uncomfortable. All in all, the stay was wonderful, but if these problems could be solved, the next stay would be perfect.

Dear Ilya S., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Perfect location. Amazing friendly and honest staff

Customer review rating 5.0/5

Werner V. Business - 23/12/2020 Confirmed reviews ALL

The welcome was very friendly and good.. staff is very helpful and honest. The food in the restaurant was delicious. Again, I love the staff of the hotel.

Dear werner v., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager
Customer review rating 4.5/5

Khalid Couples - 18/12/2020 Confirmed reviews ALL

It’s the best hotel in the area. I stayed 4 different hotel in one week time and the last was this. If would know it from the begin I wouldn’t change the hotels. Clean and helpful staff. Only the breakfast menu should be reviewed

Dear Khalid Humaid Khalfan A., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Just perfect

Customer review rating 4.5/5

Recommanded Friends - 14/12/2020 Confirmed reviews ALL

Nice hotel..good location..wonderfull staff

Dear Ali M., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager
Customer review rating 4.0/5

Mr H. A. Solo - 20/11/2020 Confirmed reviews ALL

I appreciate the way was received and rooms.. Just I prefer if the gym ll be more equiped and have more weight... For breakfast.. Usually I prefer to take it out the hotel.. But i had an experience and I don t appreciate the breakfast neither the service..

Dear a. H., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Everything was perfect!

Customer review rating 5.0/5

Filip Families - 19/11/2020 Confirmed reviews ALL

Recently renovated hotel, well located and great staff! Good breakfast!!

Dear Natalia K., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

great location

Customer review rating 4.5/5

Christina Solo - 18/11/2020 Confirmed reviews ALL

warm, inviting, felt like i was with family

Dear Christina Marie D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Well located, nice appartment

Customer review rating 5.0/5

Alex Couples - 13/11/2020 Confirmed reviews ALL

Special thanks to Maiia for good advises and to the guy who helped with baggage and showed the room (very polite and nice young man).

Dear Oleksandr B., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

ِAmazing stay

Customer review rating 4.5/5

Mamdouh A. E. Couples - 12/11/2020 Confirmed reviews ALL

wonderful staff, perfect location, well equipped rooms , nice food , very clean , taking all safety measures ,

Dear Mamdouh Ahmed Amin E., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Amazing

Customer review rating 5.0/5

Karim A. Y. F. C. Couples - 05/11/2020 Confirmed reviews ALL

We had such a good time that we will beback Hotel super clean staff so friendly and helpfull The morning manager was a soo helpfull woman (i forget her name ,she worked on november 3 morning shift) and ozgur acik made us feel likeat home thankyou thank you thank you see you very soon

Dear Karim D., We very much appreciate your comments regarding your stay at the Mercure Istanbul Sirkeci. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fettah Ekmekci Front Office Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in istanbul