Mercure Istanbul Sirkeci 4 stars

Customer review rating (ALL Rating) 4.6/5 741 reviews

Mercure Istanbul Sirkeci - Image 1
Mercure Istanbul Sirkeci - Image 2
Mercure Istanbul Sirkeci - Image 3
Mercure Istanbul Sirkeci - Image 4

Description

Our accommodation(s)

Hotel location

Mercure Istanbul Sirkeci

Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul
34112 ISTANBUL
Turkey

GPS:41.014461, 28.974929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

HOTEL BAR

Non contractual photo

Hotel bar is open all day long, you may enjoy a drink from a wide variety of selections.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  741 reviews

Customer review rating 2.5/5

Hannan M. Families - Confirmed reviews ALL

It is very tricky to get to and most taxis cannot access it. If you have any luggage it is hard to get it to the hotel. the ramp is not great. My daughter came to see me and the hotel staff would not let her come to my room.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Hanumantha R. N. Families - Confirmed reviews ALL

We stayed here on our vacation to Istanbul and this was excellent choice ! Location was central within walking in walking distance to all - Hagia Sophia , Bacillca cistren, Gulhane parks , Topkapai . Spice bazar etc . Staff were great and always cheerful making us feel at home . We had wonderful breakfast to start our days . We are even upgraded to a family suite ! Thank you Mercure!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Richard G. T. Solo - Confirmed reviews ALL

Lovely stay. Great location. Good room. Friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Krzysztof P. B. Business - Confirmed reviews ALL

When booking a hotel in Istanbul (Mercure Istanbul Sikreci) my only selection criteria were Accor Group hotels. I gave up better options (better hotel, compare the price, better localizations) hoping that, even if I paid a bit more, my Platinum status would give me an upgrade and a better room. Instead, I received a standard room with no additional amenities, no coffee machine, nothing beyond the basic setup, to make a difference. I didn’t receive anything beyond what I would have gotten as a guest without Platinum Card, or with a regular, basic one (the blue card). On the day of departure, I was asked to leave the room at 12:00, just like any other guest.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

Pavel V. Families - Confirmed reviews ALL

Our three-generation family holiday left only positive impressions, with absolutely no complaints. Many thanks to the staff for their excellent service.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 597 reviews 9.5/10 Location
  • 483 reviews 7.8/10 Room
  • 724 reviews 9.2/10 Service
  • 14 reviews 7.7/10 WiFi
  • 240 reviews 8.3/10 Cleanliness
  • 229 reviews 7.3/10 Breakfast
  • 15 reviews 2.6/10 Bar
  • 9 reviews 2.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Istanbul