ibis Calais Car Ferry 3 stars

Customer review rating (ALL Rating) 4.3/5 743 reviews

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ibis Calais Car Ferry - Image 1
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2, rue Greuze, Quartier Beau Marais, 62100 CALAIS, France

Description

Hotel extras

  • Free WIFI throughout the hotel

  • Large free car park

  • Outdoor terrace

  • Bar and restaurant in the hotel

  • A 10-minute walk from the lace museum

Our accommodation(s)

Hotel location

ibis Calais Car Ferry

2, rue Greuze, Quartier Beau Marais
62100 CALAIS
France

GPS:50.947037, 1.879024

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CAFÉ BIÈRE & CIE

Non contractual photo

A pub atmosphere and brasserie cuisine to enjoy with a beer…

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  743 reviews

TripAdvisor Rating  3.8/5  886 reviews

Customer review rating 3.5/5

Martin B. Solo - Confirmed reviews ALL

Stayed one night en-route to the UK.

Signor B., Desidero ringraziarla per il tempo dedicato a scriverci in seguito al suo soggiorno presso ibis Calais Car Ferry. Sono spiacente che il servizio e la prestazione non siano stati all’altezza delle sue aspettative e la prego di accettare le nostre più sincere scuse. Gli alberghi Ibis desiderano offrire sempre il massimo nella qualità del servizio. Pertanto la sua opinione è per noi molto preziosa. Le assicuro che saranno intraprese tutte le azioni necessarie al fine di migliorare la qualità delle prestazioni citate. La ringrazio nuovamente per i suoi commenti e ci auguriamo di riconquistare la sua fiducia in occasione del suo prossimo soggiorno. Nell’attesa di accoglierla nuovamente, le porgo, Signor, i miei più cordiali saluti Euphémie

Customer review rating 3.5/5

Anthony B. Couples - Confirmed reviews ALL

Breakfast let down our stay this time but a shut reastaurant

Dear ANTHONY B., Thank you for taking the time to tell us about your experience at the ibis Calais Car Ferry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Euphémie

Customer review rating 4.0/5

Dale P. Couples - Confirmed reviews ALL

As always, a very good nights sleep, despite the strobe light in the fire/smoke detector, directly above the bed. The only negative we have was asking if the restaurant was open, and being told ‘no’. We went out to find a pizzeria, when we returned, there were people sitting eating pizza in the restaurant!! When I questioned the portier, I was told it was ‘only open for snacks’. We would have liked a better clarification upon asking, as we would rather have stayed at the hotel on such a very cold windy night! We have used this hotel many times, this is the only complaint I have ever had.

Dear Dale P., Thank you for taking the time to share your feedback regarding your recent stay at ibis Calais Car Ferry. We are delighted to hear that you enjoyed a good night's sleep, as guest comfort is our top priority. I apologize for the confusion regarding the restaurant's operating hours. It is our intention to provide clear information about our services, and I appreciate your feedback on this matter. We understand that on cold and windy nights, having the option to dine in-house is preferable for many guests. Your comments will be taken into consideration as we continually strive to improve our communication. We truly value your loyalty and hope to welcome you back soon for another pleasant stay. Best regards, ibis Calais Car Ferry

Customer review rating 4.0/5

Susan D. Families - Confirmed reviews ALL

Showers were a bit mouldy but other than that adequate

Dear Susan D., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be a good choice for ferry access. We appreciate your comments about the showers, and we will take them into consideration for future improvements. Goodbye, ibis Calais Car Ferry

Customer review rating 4.5/5

Anthony H. Couples - Confirmed reviews ALL

We stay here often when travelling from our home in the south of France to the UK. The overnight stop takes the stress out of the journey and allows us to arrive at our UK destination fresh and relaxed.

Dear Anthony H., Thank you for your kind words regarding your recent stay at ibis Calais Car Ferry. We are delighted to hear that our welcoming staff and comfortable accommodations contributed to a stress-free journey for you. It is always our goal to provide a relaxing environment for our guests, and your feedback reaffirms our efforts. We look forward to welcoming you back on your next trip. Best regards, The ibis Calais Car Ferry Team

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Other web-users rate our hotel

  • 624 reviews 9/10 Location
  • 984 reviews 6.2/10 Room
  • 765 reviews 9/10 Service
  • 12 reviews 8/10 WiFi
  • 508 reviews 8.5/10 Breakfast
  • 453 reviews 6.7/10 Cleanliness
  • 226 reviews 8.2/10 Value
  • 176 reviews 2.2/10 Amenities

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