ibis budget Boulogne Sur Mer Centre les Ports 2 stars

We arrived late thanks to the Eurotunnel being delayed. The check-in machine was out of order, thankfully there was a member of staff to let us in. At about 5:30am the fire alarm went off and we all had to leave the hotel. There was no-one from the hotel directing people. Some seemed to be returning to rooms before the alarm was turned off, some didn’t seem to know what to do or where to go. Needless to say it was a false alarm, presumably set off by someone preparing the breakfast. 4 hrs sleep is not enough particularly when you have 2 children with you. There was no-one the next morning at reception to talk to so we just left, having prepaid.

We booked two rooms for the family to break our journey back to the UK. We've stayed in Ibis Budget hotels before and they've been basic but clean. The Ibis budget in Boulogne is basic but not clean. In both rooms, mould was growing in the window frames, in the wallpaper near the window and in the wallpaper in various corners around the room. There was also mould in the sealant and grout in the bathroom. The flooring was worn and needed replacement. We put up with it but will not be going back.

Friendly staff, decent room and good breakfzst

While the receptionist was lovely and very helpful, the room and accesses we so dirty we didn't even end up staying and just paid to get an early shuttle train home. There was no lift to access our second floor room. The room (for 4) had a single bunk over the double as in the photos but the window opened fully into the room which meant for a child to get up and down it was dangerous. The room stank of damp and was sticky. The photo's we had seen on the accor weren't even of the hotel we had booked.

Location good for Boulogne and good to have a family room for 4 but no hot water to shower! I know it is a budget hotel but it’s 2019 so hot water ought to be available

En route from our house in France to the UK IBIS Boulogne provided an ideal resting place to break the journey

Room smelt of cigarette smoke even though hotel is non smoking. Receptionist was not a people person. Didn't feel welcomed by her at all. Hotel is cheap but room should not smell and it costs nothing to be happy and welcoming.

We had booked three rooms on line and used your web site to book in on line also. The lady at the reception expected us therefore and on request gave us rooms on the ground floor. The weather on arrival was very stormy with heavy rain and although there were only a few meters away from our car my wife had to ask for a hairdryer that was readily available. The same lady also explained how to operate the room heaters for which were grateful for their use. The breakfast though had small helpings and the coffee was tepid.

Was nice, lovely greeting on arrival. However no hot water on second morning. Travelling with young daughter, so a bit disappointed. Brgds

Great location and a good price

the check in was not very good, the bed was noisy

Satisfied

There are two Ibis Hotels With the same description here; do not confuse them. The one in Boulevard Daunou is dreadful, this one in Boulevard Diderot is very good. The staff are particularly helpful and the limited menu is well prepared.

There were virtually no facilities at this venue. The room was very small and the bed even smaller. Breakfast was like a rugby scrum with too many clients trying to get to the sparse fare all at once. All food was cold. No one was available at reception when we tried to check out and go to another hotel, this one was so bad.

Great sized family room for 4. Cheap. Perfect overnight stop whilst heading south.