ibis budget Boulogne Sur Mer Centre les Ports 2 stars

Very poor. Having booked specifically as you offered secure parking for our car as we had bikes on the back of the car and not safe to park on the road. Emailed and requested a space as arriving late at night and was told I would just have to pay on arrival. On arrival car park was full and when the lady behind the desk offered to move her car we were threatened by someone who claimed to be the hotel director (turns out he was just a guest)and told we couldn’t park there and to use the street. As we felt threatened and were not sure our car and bikes were safe from damage by the above guest we did not stay at the hotel. The reception area was dirty and also smelled of wet dog so goodness knows what the rooms were like.

The Good: friendly efficient check in. Ample free parking. Comfortable bed, good shower and excellent value for money breakfast. Less good: although clean, the room was rather tired, bulbs missing, drain odour from the bathroom. Fine for what we paid.

Good value, low budget hotel. Reasonable breakfast for the price. Some rooms have blanked out windows ( views onto walls or pavements, but they do open). Large bathroom, small room! A shower would be better than the bath. All in all you get what you pay for. Gated car park costs €4.

Ok breakfast, good room, good shower, I'm satisfied

We arrived late thanks to the Eurotunnel being delayed. The check-in machine was out of order, thankfully there was a member of staff to let us in. At about 5:30am the fire alarm went off and we all had to leave the hotel. There was no-one from the hotel directing people. Some seemed to be returning to rooms before the alarm was turned off, some didn’t seem to know what to do or where to go. Needless to say it was a false alarm, presumably set off by someone preparing the breakfast. 4 hrs sleep is not enough particularly when you have 2 children with you. There was no-one the next morning at reception to talk to so we just left, having prepaid.

We booked two rooms for the family to break our journey back to the UK. We've stayed in Ibis Budget hotels before and they've been basic but clean. The Ibis budget in Boulogne is basic but not clean. In both rooms, mould was growing in the window frames, in the wallpaper near the window and in the wallpaper in various corners around the room. There was also mould in the sealant and grout in the bathroom. The flooring was worn and needed replacement. We put up with it but will not be going back.

Friendly staff, decent room and good breakfzst

While the receptionist was lovely and very helpful, the room and accesses we so dirty we didn't even end up staying and just paid to get an early shuttle train home. There was no lift to access our second floor room. The room (for 4) had a single bunk over the double as in the photos but the window opened fully into the room which meant for a child to get up and down it was dangerous. The room stank of damp and was sticky. The photo's we had seen on the accor weren't even of the hotel we had booked.

Location good for Boulogne and good to have a family room for 4 but no hot water to shower! I know it is a budget hotel but it’s 2019 so hot water ought to be available

En route from our house in France to the UK IBIS Boulogne provided an ideal resting place to break the journey

Room smelt of cigarette smoke even though hotel is non smoking. Receptionist was not a people person. Didn't feel welcomed by her at all. Hotel is cheap but room should not smell and it costs nothing to be happy and welcoming.

We had booked three rooms on line and used your web site to book in on line also. The lady at the reception expected us therefore and on request gave us rooms on the ground floor. The weather on arrival was very stormy with heavy rain and although there were only a few meters away from our car my wife had to ask for a hairdryer that was readily available. The same lady also explained how to operate the room heaters for which were grateful for their use. The breakfast though had small helpings and the coffee was tepid.

Was nice, lovely greeting on arrival. However no hot water on second morning. Travelling with young daughter, so a bit disappointed. Brgds

Great location and a good price

the check in was not very good, the bed was noisy