Customer review rating 3.7/5 1,259 reviews
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Advantage 1
Advantage 2
Monitored car park (EUR 4 per night)
Check-in from 12h00
Check out up to 12h00
Paying
2 Bis, Boulevard Daunou
62200
boulogne sur mer
france
Check-in from 12h00
Check out up to 12h00
LILLE-LESQUIN At 173km / 107 miles
GPS :50.719589, 1.607911
100% genuine reviews from our guests
Find out moreWould not recommend
Erwan J. R. Couples - 09/09/2020 Confirmed reviews ALL
Bad service and dirty place
Good value ideally situated
Anonymous Families - 05/09/2020 Confirmed reviews ALL
Service exceeded expectations
Show real picture of your hotel
Darren Couples - 14/08/2020 Confirmed reviews ALL
Firstly you need to show actual pictures of the hotel, so people don’t arrive with expectations of a ‘budget hotel’. Rude encounter with your receptionist. Even though your website stated English/French as a language for the hotel, we were immediately cast as outsiders for our basic French. Your re receptionist repeatedly barked at us for instructions in French to the point we had to get help from a fellow hotel guests to translate for us. Your receptionist then proceeded to give us directions to our room in English despite telling us they do not under English. We then struggled to get any car parking information from your staff, so ended up parking at the train station. We were made to feel that unwelcome that we actually cancelled the second night stay and went to another Ibis in Coquelles. Had your receptionist that dealt with our cancellation the next day been on reception the night before we would have probably stayed a second night, he was incredibly helpful. Worst Ibis Budget we have stayed in to date!
Very poor experience
andmelroberts 08/08/2020 TripAdvisor review
Booked this hotel as it advertised secure parking which we required as we arriving late at night and carrying bikes on the rear of my car. I emailed the hotel direct and asked to reserve a space and received a reply to say i just needed to pay on arrival. Upon arrival there were no parking spaces, the car park seemingly full and not just with hotel guests. The receptionist did her best to sort a space for us by moving her car from the spot she was parked in), but someone who initially claimed to be the hotel direcor (but turned out to be just a guest) took offence at that and became quite aggressive. As we did not feel safe at the hotel and our car and bikes were most certainy not safe we decided to just drive on to our final destination some 4 hours away...arriving very tired at 2.30 in the morning, which was not the best start to a holiday. The hotel reception also smelled of wet dog which was not a pleasant greeting.
Good stay in a clean, functional hotel
Richard W. Couples - 03/08/2020 Confirmed reviews ALL
The good: the welcome, the parking, the bed, the shower, the breakfast. Not so good: although clean the bathroom had a drain smell that did not dissipate after use
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