ibis budget Dunkerque Grande Synthe

Customer review rating 3.9/5 1,256 reviews

+ 8 Services
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free secure parking

  • Free WiFi on all of the hotel premises

  • Television in the room

  • Breakfast from 6:30 during the week

  • Three person rooms available

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Dunkerque Grande Synthe

Rue de la Porte de Lille
ZAC de Courghain
59760
grande synthe
france

Tel: +33892683163

Fax: (+33)3/28218004

Check-in from 12h00

Check out up to 12h00

  • DK BUS :  C1 sortie arrét galilée

  • By plane

    LILLE At 85km / 52.82 miles

  • By car

    N1 par A16 sortie 56 At 0km / 0 miles

GPS :51.007301, 2.310909

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Area: From 11 / 118 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Bathroom products

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 11 / 118 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
Rooms

Our guest reviews for
ibis budget Dunkerque Grande Synthe

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,256 reviews

tripadvisor

TripAdvisor Rating 3.0/5

411 reviews

Nothing special

Customer review rating 3.9/5

Anonymous Business - 17/10/2020 Confirmed reviews ALL

Arrival - booking in machine broken and left room number and code on the screen room clean but window would not close properly

Dear JOHN R., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

WELL LOCATED & WELL MANAGED

Customer review rating 3.9/5

Ja O. 2. Solo - 14/10/2020 Confirmed reviews ALL

good

Dear JEAN A., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok for the price

Customer review rating 3.9/5

Riikka Couples - 20/08/2020 Confirmed reviews ALL

Ok stay for one night, the bed creaked the whole night every time you moved a bit

Dear RIIKA P., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great location, secure, clean rooms and easy to find

Customer review rating 3.9/5

Lena Families - 06/08/2020 Confirmed reviews ALL

now stayed 3 times en route to Switzerland. Highly recommend

Dear ANAND S., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 3.9/5

Stuart D. Couples - 22/07/2020 Confirmed reviews ALL

stayed many times at this location. Always satisfied, that's why we come back!

Dear STUART D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average

Customer review rating 3.9/5

Jr Business - 19/07/2020 Confirmed reviews ALL

Usual standard, needs refurbishing and now getting quite expensive for basic hotel

Dear JOHN R., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very basic

Customer review rating 3.9/5

B A. Business - 06/02/2020 Confirmed reviews ALL

I booked this as hotel accommodation as it is a challenge to get rooms at times due to availability in Dunkirk. This is a very basic hotel but it delivers what it says on the tin, a bit out of the way from restaurants, shops but just off the motorway. Breakfast is very basic. Perhaps its worth investing in some decent mattresses.

Dear BJORN HELGE A., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 3.9/5

Jp Couples - 27/01/2020 Confirmed reviews ALL

overnight stay in budget hotel

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

1 star for 1 star

Customer review rating 3.9/5

Long D. T. Families - 12/01/2020 Confirmed reviews ALL

Great location (very close to Eurotunnel and ferry), great parking, professional and friendly staff. I know it was only a budget one star hotel but I would expect at least my hotel room to be clean. The bed was the only clean thing in the room area. The floor in the room looked dirty and there was an awful smell that even after the window being opened for a long time could not be removed. I don't really know what it was but it smelt like a stale vomit that was not properly cleaned from the floor. The bathroom was tiny but fairly clean. The shower was a total disaster - a weird angle and no shower screen or curtain and water ended up all over the bathroom floor. After 15.5 hours of driving I checked in just before 21:00 and after the issues were identified there was no staff at the front desk to raise those. I was also extremely tired and only had a short sleep before I carried on with my journey. I did not really sleep as I could not fall asleep with that smell and when I dozed off I kept waking up - I left way earlier than I would have wanted. I was relieved to leave that room in the morning to escape from that smell. I'd not be able to spend another night there.

Dear ALEKSANDRA K., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic but clean. ideal

Customer review rating 3.9/5

John Couples - 26/12/2019 Confirmed reviews ALL

Great location not far from the motorway. Rooms are basic but nice and clean just how it's expected. Breakfast is very good

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good budget overnight stay

Customer review rating 3.9/5

Jp Couples - 11/12/2019 Confirmed reviews ALL

Comfortable overnight stay

Dear JUNE H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Probably One Of The Worst Ibis Hotels I've Ever Stayed In

TripAdvisor rating 3.0/5

paul6402 Couples - 09/12/2019 TripAdvisor review

This was Probably One Of The Worst Ibis Hotels I've Ever Stayed In and I've stayed in lots. This place was dark and dingy with narrow staircases, inadequate bathrooms, uncomfortable beds and ancient decor. I've stayed in many F1 hotels that are better than this.

Dear Customer, Thank you for your remarks, but we were at your disposal to discuss it. cordially
Customer review rating 3.9/5

Martin Families - 17/11/2019 Confirmed reviews ALL

An uninspired stay.

Dear MARTIN I., Thank you for taking the time to tell us about your experience at the ibis budget Dunkerque Grande-Synthe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overnight stay

Customer review rating 3.9/5

Jane Families - 23/10/2019 Confirmed reviews ALL

The hotel was well equipped and breakfast was good. It would have been good to have extra pillows though. Also the coffee machine in the foyer is a good idea although couldn't find anything without sugar. Overall the hotel location and price very pleasing

Dear JANE B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Basic but all we needed.

Customer review rating 3.9/5

Michael H. Couples - 23/10/2019 Confirmed reviews ALL

We stayed overnight prior to our ferry crossing. Check in was straight forward, the room was clean and basic, as was the tiny en suite. Towels provided. Free parking is a huge bonus. Only negatives are there was a smell of cigarette smoke on stairs and landing. Drinks machine dispenses half full cups of coffee or chocolate.

Dear MICHAEL H., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great as always

Customer review rating 3.9/5

Joanne D. Couples - 14/10/2019 Confirmed reviews ALL

Stayed here overnight Saturday and great as always. Ground floor room clean and tidy comfy bed. Great breakfast Sunday morning what more can you ask c

Dear JOANNE D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Much as you'd expect from a budget hotel, no frills

Customer review rating 3.9/5

Anonymous Families - 10/10/2019 Confirmed reviews ALL

It was okay, but it would have been good to have two pillows as they were quite small. When we arrived, it was all locked up, but we managed to get through by following another car. We were able to complete the online checkin quite easily.

Adequate but Noisy.

Customer review rating 3.9/5

Martin Couples - 07/10/2019 Confirmed reviews ALL

As a budget hotel it is popular with tradesmen away from home. That's fine but it was noisy with residents coming back from the pub, talking loudly and playing music at 1 am. Still managed to get the ferry though.

Dear MARTIN D., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

Anonymous Solo - 07/10/2019 Confirmed reviews ALL

Room was quite good including shower and toilet. Clean an in good order. Breakfast wasd not very good. Appeared to only offer croissants, sliced Brioche neither of which I particularly like, and small pieces of sliced bagette, and honey and jam,. Did not appear to offer sliced meat, sliced cheese etc. The IBIS hotels I stay use in Germany all offer rolls and sliced (normal) bread and sliced meats cheese jams joghurt and sometimes boiled eggs. I know places and people differ but I was disappointed with the breakfast offered.

Good place to stay to catch the ferry home

Customer review rating 3.9/5

Anthony W. B. F. Couples - 06/10/2019 Confirmed reviews ALL

The hotel is minutes away from the Dunkirk ferry port a hotel is clean staff friendly and not far away from the shopping centre where there are good places to eat

Dear ANTHONY B., We very much appreciate your comments regarding your stay at the ibis budget Dunkerque Grande-Synthe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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