Mercure Saint-Omer Centre Gare 4 stars

Customer review rating (ALL Rating) 4.7/5 1,178 reviews

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Description

Hotel extras

  • Historic city center

  • 861 sq.ft. conference area

  • Private car park

  • Local ambience bar and restaurant

  • Green Key certified hotel since 2026

Our accommodation(s)

Hotel location

Mercure Saint-Omer Centre Gare

2 Place Du Vainquai
62500 SAINT OMER
France

GPS:50.751331, 2.262943

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE STROM

Enjoy a moment of escape in our Le Vainquai restaurant. Our chef creates inventive and refined cuisine. Enjoy our warm terrace on sunny days.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,178 reviews

Customer review rating 4.5/5

David R. Couples - Confirmed reviews ALL

Staff and hotel location great, restaurant good too

Madam, Mister, Thank you for your comments following your stay. It is with great pleasure that we receive your compliments, the whole team thanks you ! Your satisfaction is the best reward for our staff who do everything possible, day after day, to bring you all the comfort you deserve. We hope to see you again. Eva

Customer review rating 5.0/5

Sandra M. Couples - Confirmed reviews ALL

First time stay. We found the hotel overall very good. Spacious room. Good ameneties

Dear Mrs, We very much appreciate your comments regarding your stay at the Mercure Saint-Omer Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva

Customer review rating 3.5/5

Nick L. Couples - Confirmed reviews ALL

Staff were very pleasant and the room and public areas were comfortable, although the skeleton "wardrobe in the bedroom looked as though it had escaped from an Ibis bedroom. However, the hotel lacked atmosphere and personality. The dinner in the restaurant was ok but unremarkable except for the piece de boucher was very good and beautifully cooked. The quality and variety of breakfast was also very good, though expensive at 20 euros

Dear Mister, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to read that you found our team pleasant and welcoming, and that you appreciated the comfort of your room and the quality of the breakfast. We also sincerely appreciate your constructive comments. We are sorry to hear that certain design elements, such as the open wardrobe concept, did not fully meet your expectations. Regarding breakfast pricing, we strive to offer a wide variety of fresh, high-quality products, and we will continue working to ensure that our offering reflects the best possible value for our guests. We hope to have the pleasure of welcoming you back in the future and providing an experience that exceeds your expectations. Regards. Eva

Customer review rating 4.5/5

Rebecca W. Families - Confirmed reviews ALL

Comfortable for most part, although some of the party had trouble managing the heat in their room (one was too hot, one was too cold). Breakfast was lovely and a great selection.

Madam, Thank you for your comments following your stay. It is with great pleasure that we receive your compliments, the whole team thanks you ! We’re sorry some members of your party had difficulty with the room temperature, please don’t hesitate to contact reception during your stay so we can assist right away. We hope to see you again. Eva

Customer review rating 5.0/5

Joanna R. Families - Confirmed reviews ALL

Ideal hotel to end our holiday. 45 mins to tunnel, lovely rooms, great staff, fabulous food.

Dear Mrs, We very much appreciate your comments regarding your stay at the Mercure Saint-Omer Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva

Other web-users rate our hotel

  • 355 reviews 8.9/10 Location
  • 584 reviews 8.6/10 Room
  • 609 reviews 9.2/10 Service
  • 6 reviews 9.3/10 WiFi
  • 294 reviews 9.3/10 Breakfast
  • 196 reviews 9.5/10 Cleanliness
  • 160 reviews 9.6/10 Vibe
  • 121 reviews 8.9/10 Amenities

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