Mercure Saint-Omer Centre Gare 4 stars

Customer review rating (ALL Rating) 4.7/5 1,159 reviews

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Mercure Saint-Omer Centre Gare - Image 1
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2 Place Du Vainquai, 62500 SAINT OMER, France

Description

Hotel extras

  • Historic city center

  • 861 sq.ft. conference area

  • Private car park

  • Local ambience bar and restaurant

  • In the heart of Hauts-de-France

Our accommodation(s)

Hotel location

Mercure Saint-Omer Centre Gare

2 Place Du Vainquai
62500 SAINT OMER
France

GPS:50.751331, 2.262943

Telephone
Fax +33 3 21 88 80 20

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE STROM

Enjoy a moment of escape in our Le Vainquai restaurant. Our chef creates inventive and refined cuisine. Enjoy our warm terrace on sunny days.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,159 reviews

Customer review rating 5.0/5

John C. Families - Confirmed reviews ALL

Nice hotel, good location nice rooms and food and great staff can’t fault this hotel will stay here again.

Dear Mister, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, accommodations, and service. Your recommandation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Eva

Customer review rating 1.5/5

Stephen B. Couples - Confirmed reviews ALL

We have stayed at this hotel on several occasions and always had a restful night. On this occasion we were put in room 103 which turned out to be rather noisy from passing traffic and refuse collection in the early hours of Saturday morning. There was also a technical issue with the door locks which meant the reception staff had to open our room each time we wished to return to our room.

Dear Mister, Thank you for taking the time to share your feedback and for your continued loyalty to our hotel. We are pleased to hear that your previous stays have always been restful. We are sincerely sorry that room 103 did not meet your expectations on this occasion, particularly due to the external noise and the inconvenience caused by the door lock issue. Please accept our apologies for the disruption to your stay. Your comments have been shared with our team so we can address these matters and prevent similar issues in the future. We truly hope to have the opportunity to welcome you back and provide you with the comfortable and seamless experience you have enjoyed with us in the past. Regards. Eva

Customer review rating 4.5/5

Roderick R. Families - Confirmed reviews ALL

We had a few days break here just after Christmas and it proved the perfect spot to visit Lille, Calais and Dunkirk, not forgetting a wonderful morning in St Omer itself which is beautiful. The hotel really well located, very clean, room service each day, and the staff very helpful.

Dear Mister, We very much appreciate your comments regarding your stay at the Mercure Saint-Omer Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva

Customer review rating 5.0/5

Rachel P. Couples - Confirmed reviews ALL

Friendly staff, good parking, nicely decorated room, good shower and a hairdryer. Comfortable bed, fabulous breakfast and enjoyable supper. Good for our labrador

Dear Mrs, Thank you for your kind words regarding our location, breakfast, and friendly staff. We are delighted that you and your labrador enjoyed your stay and found the room comfortable. Your feedback is greatly appreciated. Best regards, Eva

Customer review rating 4.5/5

Peter M. Friends - Confirmed reviews ALL

Good quality hotel, in a quiet location. Within easy walking distance of the town centre. Our hotel of choice when in St Omer.

Dear Mister, We very much appreciate your comments regarding your stay at the Mercure Saint-Omer Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva

Other web-users rate our hotel

  • 357 reviews 8.8/10 Location
  • 587 reviews 8.5/10 Room
  • 622 reviews 9.2/10 Service
  • 6 reviews 8.5/10 WiFi
  • 301 reviews 9.3/10 Breakfast
  • 200 reviews 9.3/10 Cleanliness
  • 159 reviews 9.5/10 Vibe
  • 116 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.