Mercure Saint-Omer Centre Gare 4 stars

Customer review rating (ALL Rating) 4.7/5 1,154 reviews

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Description

Hotel extras

  • Historic city center

  • 861 sq.ft. conference area

  • Private car park

  • Local ambience bar and restaurant

  • Green Key certified hotel since 2026

Our accommodation(s)

Hotel location

Mercure Saint-Omer Centre Gare

2 Place Du Vainquai
62500 SAINT OMER
France

GPS:50.751331, 2.262943

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE STROM

Enjoy a moment of escape in our Le Vainquai restaurant. Our chef creates inventive and refined cuisine. Enjoy our warm terrace on sunny days.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,154 reviews

Customer review rating 4.5/5

Claire M. Families - Confirmed reviews ALL

Loved the Easter egg hunt for the kids in the room!

Dear Mrs, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay. It’s especially great to know that the Easter egg hunt in the room was a hit with your children, we love creating little moments of joy for our younger guests ! We hope to have the pleasure of welcoming you and your family back again soon. Sincerely, Eva

Customer review rating 2.5/5

Vanessa T. Families - Confirmed reviews ALL

The hotel was fine however on both days the breakfast had run out of food! First day we arrived at 9.45 - no yoghurt, no fruit salad and only two small croissants left. On the second morning arriving at 8.40 no scrambled eggs.

Dear Mrs, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our friendly staff and found your room comfortable. However, we are truly sorry to learn about your disappointing experience with breakfast. This is certainly not the standard we aim to provide. Please accept our sincere apologies for the lack of available items during your visits. Your comments have been shared with our team to ensure that breakfast is better monitored and replenished more efficiently moving forward. We hope to have the opportunity to welcome you again and provide you with a much-improved experience Regards. Eva

Customer review rating 5.0/5

Neil H. Solo - Confirmed reviews ALL

I stay at this hotel several times per year: my preferred hotel in northern France. Lovely rooms, great service, excellent restaurant.

Dear NEIL H., Thank you very much for your wonderful feedback and for your continued loyalty. We are truly honoured to be your preferred hotel in Northern France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva

Customer review rating 5.0/5

David M. Business - Confirmed reviews ALL

Séjour Business

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Eva

Customer review rating 5.0/5

George K. Couples - Confirmed reviews ALL

Half an hour from Chunnel. Very friendly staff providing comfortable rooms and dog friendly. Well recommended!

Mister, Thank you for your comments following your stay. It is with great pleasure that we receive your compliments, the whole team thanks you ! Your satisfaction is the best reward for our staff who do everything possible, day after day, to bring you all the comfort you deserve. We hope to see you again. Eva

Other web-users rate our hotel

  • 355 reviews 9/10 Location
  • 591 reviews 8.6/10 Room
  • 609 reviews 9.2/10 Service
  • 6 reviews 9.3/10 WiFi
  • 292 reviews 9.2/10 Breakfast
  • 204 reviews 9.4/10 Cleanliness
  • 162 reviews 9.5/10 Vibe
  • 121 reviews 8.9/10 Amenities

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